"Great place+great location+great staff"
My family loved our stay at this Hilton. Location was great. Helpful friendly staff to assist with questions. We already decided when we return we will stay here again.Genuine Hotels.com guest review
Not only was my room not what was shown in pictures when I reserved it but the room was dirty! There was garbage in the refrigerator the floors were nasty! I ended up sleeping with no pillows due to the fact that there was something poking through a corner and scratched my face and I couldn't get it out! We had the "executive room" package where you […] get all these special perks including faster service and people to help you with whatever you need... No one answered our calls when we called the executive line, no one came up to clean the trash out of the room even when went and told them about it at the desk! Definitely not a place I'll recommend or stay at again! I probably could've paid 180 for a room somewhere and it would have been better then this place! This was a first mini weekend getaway for my fiancé and I and all the did was complain about the room!! Read moreGenuine Hotels.com guest review
"Wonderful location however rooms...."
Perfect location, however the room I got was old. Noisy rooms around, old rugs, old fashioned corridors. Always crowded, hard to get the elevator. Expensive considering the room although the location is exceptional.Genuine Hotels.com guest review
"Adequate Hotel Great Location"
This hotel is adequate, long lines at all service desks, OK rooms, food just OK, not a lot of food options. The best thing is the location so close to the Theater District, Central park, Times Square and Rockefeller Center.Genuine Hotels.com guest review
"Hotel overbooked and was bumped"
I was upset as they tried to bump me and move to another hotel,in spite of booking in advance.happened to a lot of guests.The new hotel tactic is to overbook, cherry pick the best paying customers, and shunt others to un filled rooms elsewhere.i had to fight for my room. Stand your ground fellow guests,so Hilton loses points on this accountGenuine Hotels.com guest review
Great place to stay. Close to Central Park and subway system. Clean, comfortable with very helpful staff. Recommend it to anyone visiting New York.Genuine Hotels.com guest review
"Great location and a great hotel"
Enjoyed 3 night stay at the Midtown Hilton. Perfect location. Internet access was pricey (bring your own wifi hub) - really should be included. Pet friendly (reasonable fee applies). Plan to stay there again. Parking in building at competetive rates.Genuine Hotels.com guest review
"Great location and price"
Awesome place to stay- close to everything! Only thing there wasn't one thing you can do at the hotel itself without waiting in a massive line (check-in, check out, bag checks, food, elevator, etc) I would definitely stay again though.Genuine Hotels.com guest review
"First stay in NYC"
I had a great time and really enjoyed the accommodations.Genuine Hotels.com guest review
"Adequate Big Hotel Experience"
Generic large hotel. The location was great and the room was clean but service was a bit lacking. Since there are no coffee makers in the room I had to spend over four dollars for a cup of mediocre coffee in the overpriced lobby snack shop. Overall it was an OK experience and I did get a good rate.Genuine Hotels.com guest review
"Trouble Checking In"
The stay was great and the hotel was immaculate. My big complaint was that it took almost an hour to get checked in and that was in the Hilton Honors line. They had staff handing out waters to those in the Honors line too, which should have been for everyone, or no one, and those people should have been checking guests into the hotel, not handing out […] water to people they perceive as being more important. Read moreGenuine Hotels.com guest review
"Not so great"
Rating were good, price was fairly high for what you get. There was a water leak near the elevators, sheets and bed skirts were stained with black marks. Beds were very old feeling, not firm at all. The window did not close all the way allowing street noise. Walls were paper thin. I heard the guy next door talking half the night. I expected more from […] a Hilton and got a lot less. I stayed at several other hotels in the immediate area on prior trips and will likely go back to one of those. Read moreGenuine Hotels.com guest review
"Central Midtown Location"
Very satisfied. Courteous and helpful staff.Genuine Hotels.com guest review
"close to transportation and shopping"
It is a great location with a spacious facilityGenuine Hotels.com guest review
"CONVIENT TO EVERYTHING! ALSO BEST BREAKFAST"
3rd time NY vacation visit in last 40 years. GREAT AREA Wonderful breakfast. those dinning room and omelet cook are JUST THE BEST!Genuine Hotels.com guest review
"Nice hotel but smelled of old smoke"
Nice hotel, roomy for NYC. Convenient location, close to subway. Would have ranked it higher except the room smelled of old smoke & the hotels solution was febreeze.Genuine Expedia guest review
Room was small, not very clean (had some used Q-tips on the floor), shower drain was broken and did not work.Genuine Hotels.com guest review
We have a good experience at the hotel, except for a little misunderstanding at checking in. My husband, my Daughter and I, were celebrating my Daughter's Fifteen B-DAY and the hotel was advertized as "City View" which she was excited about, so we talked to the desk person (she was not very nice) she changed our room but it was basically the same view. […] Other than that she had a blast..!! Concierge all of them very nice!! restaurant very nice and efficient and our room was cleaned in time everyday. Carpet needs to be changed definitely it looks not clean..GREAT LOCATION very quit at night we loved it..thanks!! Read moreGenuine Hotels.com guest review
"Large clean rooms. If you like a large hotels"
Concierge desk too long of a wait only one attendant who was very slowGenuine Expedia guest review
Great stay. Central location to Broadway and restaurants.Genuine Expedia guest review
Really nice hotel. Great continental breakfast. Staff helpful and friendly.Genuine Hotels.com guest review
LULAC national convention and expo great location that's all, that's all, that's allGenuine Expedia guest review
"Good location but could use a bit of updating"
OK hotel. Good location, Rooms are a bit old and could use a bit of updating and upgrading in bathrooms, baseboards and walls are old, no room service, just a small café/bar downstairs with limited menu and times of service. For a Hilton and a hotel this large they should upgrade that part of their amenities.Genuine Expedia guest review
"The bathroom was clogged."
Compared to the price, the general service was worse. There was no coffee machine in the room and the bathroom was clogged.Genuine Expedia guest review
Great customer service and location! The room was spacious & clean. The tv didn't work upon our arrival but the replaced it within 10 minutes! Will stay again!Genuine Hotels.com guest review
The hotel is in a great location...short walk to all the great spots: Times Square, Rockefeller Center, 5th Avenue shopping, Central Park! Easily accessible by subway for toting that luggage! Have read other reviews of hotels in the area and did not encounter any of the issues reported...noise level was fine (even with many groups walking around), elevators […] were quick, and room was fine especially for a short stay. May have upgraded to a larger room if the stay was going to be a few days! Great "stay-cation" location for New Yorkers! Read moreGenuine Hotels.com guest review
"Great hotel and location"
The hotel was in the heart of the city and the room was great.Genuine Hotels.com guest review
Nice hotel, usually stay only at Hilton's :) affordable rates considering everything else in ny is overpriced .. Plenty of starbucks around so it's a plus. Rooms were dirty and bed sheets and comforters had stains , not cool if they are supposed to be bright white. Overall would stay here againGenuine Expedia guest review
"Decent hotel in great location"
Stayed here for a vacation to NYC in the summer. Booked this hotel due to value in Manhattan (cheapest rate for a reputable brand). For those who have cash to spare and are looking for premium comfort/perks, I would suggest you look elsewhere (or maybe get a premium room). Location: The hotel is on the same block as the 7th Ave (B,D,E) subway stop, […] which gives convenient access to all of the downtown spots. It's also a 5 minute walk to Central Park, across the street from The Halal Guys food stands, and a 15 minute walk from Times Square. For those who like to take taxis, this hotel always has a line of taxis on the street waiting for the hotel guy to blow his whistle for them to drive in to the hotel's driveway at the main entrance, which is convenient as well. Amenities: The hotel gym is actually huge by hotel standards, and has plenty of cardio equipment (a lot of treadmills, ellipticals, and bike machines) along with free weights up to 70lbs and a smith machine. The gym is probably the only 'amenity' I used. Service: Room was made every day, with new towels, clean linens, and new bath products provided. Nothing to write home about, but the room was kept tidy. Check-in was quick. Not overly friendly, but they let me check in early (got there at noon expecting them to tell me to wait till 3pm). Rating: Gave a 4 for overall above average experience. The dated decor (3) was offset by the great gym (5), and the remaining qualities were all rated a 4. Read moreGenuine Expedia guest review
"Home sweet Home"
We were able to check in at 10am with 25 dollars extra which is reasonable. Entire hotel is clean with nice gym room. One night we were bothered by noise next to our room, thanks to security who responded to my call. I wish they can have free internet next time. Location is accessible to Broadway and Time square.Genuine Expedia guest review
"Nice Hotel. Close Times Square / Central Park"
This is best Hotel if you want to visit New York. The location is excellent. Close to Times square/Central park and many more. The Hotel facilities is also as expected for a 4 star Hotel. Would prefer to stay here again for our next New York visit. TIP- 24 Hour Gourmet Deli across street. Food there is too good.Genuine Expedia guest review
"Nice hotel near theater district"
Nice hotel, nice staff, very busy during waking hours. Nice walk to Times Square. Good experience. Will stay again.Genuine Expedia guest review
The hotel rooms need improvment. The bathroom is very small... And needs renovation. The hotel needs a restaurant where you can have breakfast, lunch or dinner.Genuine Expedia guest review
Staff very friendly and accommodating...nice hotel...area in herald square so not amazing but it was pretty quiet for being on the 5th floorGenuine Hotels.com guest review
"NYC birthday trip"
Great location, a few minutes walk to Central Park and 5th Ave. Either a short walk or quick taxi ride to most other attractions. Hotel staff was a little rude for my liking, but overall good experience.Genuine Expedia guest review
"Short family vacation"
Excellent hotel, café food was very good, service outstanding, nice amenities, walking distance to tourist areas and 1 or 2 blocks to subway.Genuine Expedia guest review
"Great hotel and great location"
Hotel was perfectly located to Central Park, 5th ave shopping, Rockefeller center, subway station, etc. Enough hustle and bustle without the craziness of Times Square. Hotel clean and staff friendly and efficient. Would stay here again in a heartbeat and reccomend to all family and friends.Genuine Expedia guest review
"Not King Size Bed as advertised."
This is the third time at the Hilton Hotel and it was not a great experience. The location is extremely closed for our client business. It is only a few blocks from St. Patrick's Cathedral, Times Square, Central Park, Rockefeller Center, and the Milos Restaurant which we love. I booked this hotel through Hotels.com and on the description it said premium […] room with king size bed. When we finally got to the reception (20 minutes in line), we were informed that we have a queen bed. The hotels attitude is the rooms are booked as one bed. (One bed means any size). The rooms (standard room with one kind of queen size bed) was smaller than expected with a much smaller bathroom. We were lucky to get two rooms that have been renovated. The toilet area was very crowded and almost made it impossible to reach the flush mechanism. The service was good and the wifi is slow and pricey. The location of the hotel is very convenient for driving also. Views are not as great as other close by hotels. Not all floors and rooms are renovated, so ask for an updated room. The only negative was the bathroom did not have space to place personal toiletries. I had to call the front desk for toiletries missing from the bathroom. The hotel was very quiet, very unlike most hotels which are noisy due to the traffic in NYC. If you book with Hotels.com you will not get a king size bed!!!!!!!!!!!!!!! Read moreGenuine Hotels.com guest review
Under-impressed for a Hilton hotel.Genuine Hotels.com guest review
"Nice Hotel & close to Timesquare"
Stayed 1 night, and went to hotel to sleep. However, the hotel is excellentGenuine Expedia guest review
This hotel needs a major room and hallway upgrading.Genuine Expedia guest review
It would have been nice to have had the ability to grab a coffee and snack in the a.m. Our train left at 7 so we had to head out by 6 and they weren't open. That was disappointing. The overall staff was friendly and very attentive. The one bar to the right of elevators, not the one close to the front desk, the bartenders were basically inattentive and […] required us to ask for drinks after sitting and not being approached. We were told by one that it wasn't "his side". Other than that our visit there was pleasant. Read moreGenuine Expedia guest review
within walking distance to central park, times square ,5th ave !Genuine Expedia guest review
"Hilton hotel wonderful"
The hotel location was super, the staff was great, the roon was excellent. The food at the hotel was way over priced. A banana for 4 dollars.Genuine Expedia guest review
The location is great. The biggest problem I had was that the bed sheet was wet under the cover. This is not quite acceptable because I have no idea what the source of the wet spot.Genuine Expedia guest review
"Hotel OK, but not greatest"
No refrigerator in room. No vending machines on floor (trying to force you to purchase $4.00 sodas downstairs). Come on, this is 2014 --no free wi-fi? (very expensive if you buy it). Commode was loose and rocked back and forth. BUT I still give it a 3 overall because of clean room, courteous staff, and excellent location. If they would just pay attention […] to the details standard in most hotels, my rating would be a 4 or 5. Read moreGenuine Expedia guest review
"Nice hotel close to Times Square and mid town"
Excellent hotel close to Times Square , Central Park and mid townGenuine Expedia guest review
our first time in the city. love the place, the hotel location is great and near eveything!!!love the breakfast!!!Genuine Hotels.com guest review
Hotel close to everything and very convenient. We really enjoyed our stay there. Only complaint was that the a/c went out once but the staff reacted very fast. I will definitely stay there again.Genuine Expedia guest review
"Overall Not Bad"
Pretty good overall, but all bathroom fixtures about to fall off. Door handle actually fell apart in my hands.Genuine Hotels.com guest review
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