"Convenience at its best"
Location is everything -- with just a short walk we were in Times Square, at various Broadway theaters, ahh-mazing Pizza!! (Angelo's), FAO Shwartz and other great 5th Ave shopping destination. Location is the main selling point of this hotel. My only complaints would be the slowness of the elevators, took 15 minutes to catch an elevator on the upper […] floors heading to the lobby. But, I would definitely stay here again. Read moreGenuine Hotels.com guest review
Check-In was easy and hassle-free. Great hotel with parking and easy access to everything. Very nice room - great view, spacious, comfortable, pleasant decor, well-appointed(lots of storage, electrical outlets, extra table). Staff was courteous, and helpful. We were there for two nights, and it was an absolute pleasure.Genuine Hotels.com guest review
"Worth a repeat stay."
Perfect location for a NYC getaway. Close to theaters and a host of restaurants. Room was ready on arrival. Hotel is full service. Staff friendly and efficient.Genuine Hotels.com guest review
"Staying in the Heart of NYC at the Hilton Hotel"
The stay was wonderful! I only have 3 criticisms: 1) Around 11:00 PM, the temperature dropped and the room was FREEZING. I called guest services and they explained that I could not turn on the heat because of the current season (It was ONLY October 3rd) but they immediately sent blankets up to our room. 2) Elevator service is much too slow. My husband […] and I went down for breakfast around 10:00 AM and we had to let 3 elevators pass by because there was not enough room to get on. 3) The hotel needs to expand on it's space regarding entertainment for visitors. I am sure that they could make enough space for a movie theatre/bowling alley/game room that could comfortably accommodate 800-1000 people..... this would be very useful in the event of bad weather in NYC and the visitors do not have to shrug outside for entertainment. It really is a wonderful place to stay! Read moreGenuine Hotels.com guest review
"Time to look elsewhere..."
Have stayed here 6 times in the last 2-3 years. Always liked the location. This time the room was freezing. Maintenance never came to fix it so we were freezing cold all night (thermostat said the room was 66). We were also given an occupied room when we originally checked in. Had to go back to the front desk and was issued another room and given […] a code for free wifi for our inconvenience. Seriously? It's 2014. I have data plans on my cell phone and iPad. Offering my free wifi is useless. Maybe it's time to choose a different brand for all my upcoming NYC trips. We'll see if management decides to step up and do something. Read moreGenuine Hotels.com guest review
My stay was nice. The hotel location make it convenient to shops, shows.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
Nice hotel. Great location.Genuine Hotels.com guest review
"Excellant Place to Stay"
The motel was great. Staff was extremely helpful. Will stay here again. Only draw back was that it took a long time to check in.Genuine Hotels.com guest review
"Would stay here again"
Stayed here for a couple nights because of the location and description of beds. The hotel did not disappoint. Midtown location is excellent and the beds were comfortable. Room was very quiet and clean. Hotel bar is a bit pricy, but that's to be expected, particularly in NYC.Genuine Hotels.com guest review
This is a Fantastic Hotel and I will be staying here again. I arrived in NY early, around 10am, and went to the hotel for early check in. I was granted access to check in early for a $25 fee; and the front desk was kind enough to upgrade me to the Deluxe Room for free, which would have been a $30 fee. I got to the room and it was clean, spacious, and […] the bed was. comfortable. The in-hotel restaurant Herb N Kitchen was delicious. I was surprised at how good they were; I ended up eating breakfast lunch and dinner there. Overall it was a Great, comfortable, friendly hotel. It's in a Great location in the city, and it was safe. Wonderful Customer Service. Read moreGenuine Hotels.com guest review
Clean facilities, friendly staff.Genuine Hotels.com guest review
"Rooms Need Renovation"
Room 3530 is borderline gross. Carpets are stained and door frames rusting at the base. Bathroom is small and awkwardly laid making it almost impossible to flush the toilet while standing. Worn out decor clearly created the sense that the room was not clean. Business associate and Hilton Honors member had a room that had clearly been renovated recently […] that gave it a completely different feel. Rooms with two double beds are larger than standard room with one king. Hotel is centrally located relative to business interest, shopping, theater and restaurants. Gym is above average. Functionally the hotel is more than adequate but make sure you get a renovated room or you will be dissappointed. I would go back for short business trip but not for a holiday with family. Read moreGenuine Hotels.com guest review
Good spotGenuine Hotels.com guest review
"Best NYC Experience Yet!"
My wife and I were surprised by our stay at the New York Hilton Midtown. Over the past three decades, we have stayed in everything from budget city hotels to five-star extravaganzas, paying over $1,000 a night on some occasions. This hotel was as fine as the finest -- clean, spacious (relative to New York City), up to date, and central to just about […] anything one wants to do in the city. The staff was warm and responsive, and the price was better than anything else in its class. Read moreGenuine Hotels.com guest review
gave me doubles instead of king bed that i booked. a hot shower set off the smoke alarm each day. cleaning lady tried to come in at 8am the day of checkout, which never should happen in a hotel. overall the hallway noise is a bit worse than most hotels (they need better doors), but wasn't worth complaining about. On the lower floors (i was on 19) you […] can hear police sirens, but not the honking cabs, probably would be worse on the lowest floors. Location is perfect. Read moreGenuine Hotels.com guest review
Location was perfect but room to small & in need of repairs.Genuine Hotels.com guest review
Was there for 4 nights. Parts of the hotel could use an overhaul. The location was great, service some of the best I have experienced. I would stay there again just because if their fantastic service all around.Genuine Hotels.com guest review
"Great weekend stay"
Excellent service and good hotel.Genuine Hotels.com guest review
We had a wonderful time during our stay at the Hilton Midtown. The hotel is conveniently located, surrounded by many places to check out and close to Central Park. We were checked in right away and the room was very clean.Genuine Hotels.com guest review
This is the second time we booked a Hilton hotel through your site. Both times we had the worst experiences. They are unorganized & the staff are always rude.Genuine Hotels.com guest review
"close to shopping"
I arrived and checked in to discover my room was not very well cleaned and obviously had not been renovated. I discussed with the front desk and was given a clean renovated room. I was told that my booking was for a standard room - I guess that means dirty and with paint and wallpaper falling down. The room I was then given was a deluxe room - which […] means clean, renovated and more expensive. With all this I would return due to the location and their easy access to cabs. Read moreGenuine Hotels.com guest review
"Close to Central Park, 5th avenue and Rock Center"
The location of the hotel was great. The carpet in the hallways was filthy and the halls were always cluttered with cleaning carts that seemed to never move. Amenities in the hotel were great and room was clean and comfortable and quiet.Genuine Hotels.com guest review
"My favorite place to stay in New York City"
This is my favorite place to stay while in NYC. I have been staying here for 10 years and I always try to get a room here, before trying other hotels. The staff is incredibly well-trained. I love the excitement you feel while staying here. The location is perfect for us. We love attending plays and my husband likes to run in Central Park in the mor […] nings. Read moreGenuine Hotels.com guest review
"good central location"
Very satisfied but they did not have the King bed room available when we arrived late. They did, however, move us to the appropriate room the next day.Genuine Hotels.com guest review
"I will be back"
My friends and I came to New York for a little weekend getaway. The Hilton in Midtown is in the perfect location for all that you want to do a New York. For starters, we took the train from JFK to midtown Manhattan, the E train dropped us off one block from the Hilton Hotel. There is also easy access to several other train routes nearby so we were able […] to use public transportation very easily. The hotel is very clean, the staff very friendly, and accommodating. I had a great time and absolutely will book this hotel for my next trip to New York. Read moreGenuine Hotels.com guest review
"Close to everything!"
Beds were super comfy. Walking distance to Central Park, Radio City, Times Square. Can't beat the location. It was very busy all the time. Restaurants in the hotel were convenient but I did not eat at any of them. Rooms were nice, clean, not super over the top awesome but very nice.Genuine Hotels.com guest review
"No complaints here"
Overall great stay, clean convenient, great!,,,Genuine Hotels.com guest review
It was a nice hotel, but I just wish that the bathroom floors weren't so dirty. The maid came in all nights that I stayed here, still the floor & the side of the tub were extra dirty. Of course it's something that you can clean yourself but that's really disgusting & apperently too disgusting if the CLEANERS won't CLEAN it...Genuine Hotels.com guest review
No mini bar in room No internaional food in break fast Bad service in reciption Im cheak in at 12 but not recived the room antil 4 pm Very good location The room space very niceGenuine Hotels.com guest review
We spent three days at this hotel. Location was great. Ambience was wonderful. Since the hotel is big one does not get a homely feeling. Since it was summer there were a lot of tourists around. Over all experience was great.Genuine Hotels.com guest review
"This is the place to be"
The hotel was clean, wonderful location, great service, wonderful staff, loved staying here. I plan on staying here again.Genuine Hotels.com guest review
Great and convenient location. Staff was professional and friendly. Good value at $245 for NYC. Will be back.Genuine Hotels.com guest review
The hotel is comfortable and clean, if a bit busy. The room was big compared to many in NY, and very quiet. One of the few with doors adjusted to close quietly instead of slamming shut noisely. And it's hard to beat the location. Service at the bar and restaurant were friendly and fast.Genuine Hotels.com guest review
Great hotel in a fantastic location. Close to the main attractions. Rooms are a good size and staff is wonderful.Genuine Expedia guest review
"Excellent hotel location in NYC"
I stayed for 3 nights in this hotel and really enjoyed the room and neighbourhood, the hotdog and gyros vendor in front of the hotel is a great bonus.Genuine Expedia guest review
"Great location, rate and stay"
This is an excellent location. Close to central park, radio city music hall and times square. We have stayed here several times. At night there is security. After a certain hour to access the hotel you have to show your room key.Genuine Hotels.com guest review
"I love the hilton"
Stayed here many times. I was a little disappointed in the cost for breakfast in the hotel- over 75.00. I needed a quick place to eat to meet my son so I went to the breakfast buffet . I will always continue to go to the hilton but will make a better quick choice for breakfast. I also wish they would consider coffe machines in the roomsGenuine Hotels.com guest review
Lobby did not have any chairs to sit on while waiting for other friends or for taxis. It is disappointing that a hotel that cost as much as it did would not have made an effort to provide more comfort in the lobby.Genuine Expedia guest review
$15.00 for internet for HH member is an insult to loyal Hilton clients! $14.00 to check luggage for 1 hour for HH members is a rip off. Will not stay there again.Genuine Hotels.com guest review
"Good hotel if you have the cash to stay here"
Hotel was clean and room was spacious for NYC. Great location, away from the tourist madness of Times Square. Rate was the same as directly from hotel but booked thru here for the points and U-Promise. Watch out for the breakfast buffet, over fifty dollars per person. Didn’t like the maid service, it seems they have to touch everything.Genuine Hotels.com guest review
"Great hotel for the 1964 Worlds Fair"
Ok but showing its age. I might think about dropping the Hilton brand and making it a Howard Johnson.Genuine Hotels.com guest review
"Expecting something better for a Hilton"
The hotel is really very well located. All major attractions in NY are at walking distance. You can easily access Times Square, Central Park, Rockefeller Plaza, MOMA, and the Empire State building. The rooms are ok but a little bit run down. The furniture was sort of outdated, with a few scuff marks and chipped corners. We stayed in a "deluxe" king […] bed room in the 22nd floor. Surprisingly, it was not noisy at all and we could sleep peacefully. The bed was comfortable for three people but my 13-year old daughter complained that the bed was itchy. I do not know if it was the detergent the hotel used for washing the sheets, or it was something else.....I heard that the upper floors were recently renovated and that the rooms are much better. However, our room was fine for what we needed, as we stayed most of the time sightseeing. Some reviews here mentioned that lines were long for checking in or out. We did not experience any problems in that respect. Our check-in and out process was quick and easy, and the front desk staff was pleasant. We felt safe walking around the area even at midnight, with a lot of tourists in the street. In general, we had a good stay but were expecting a better room considering being in a Hilton hotel. Read moreGenuine Expedia guest review
"convenient to Broadway shows, restaurants and shop"
Excellent staff, food and amenities.Genuine Hotels.com guest review
"I should have gone to motel 6 or sleep in my car"
The room didn't look anything like the one i supposedly book. Motel 6 is better with a better value. The bedskirt was dirty as well as the tub, scum stains everywhere. I paid more than $300 for one night and no wi-fi. The staff in the morning is grumpy. I was just so disappointed. I will never book there in my life. Not worth it at all.Genuine Expedia guest review
"Wonderful hotel near to everything"
All was perfect! The matress of The bed was Wonderful! The only unconvenient thing was The inexistance of the minibar.Genuine Expedia guest review
We could walk to just about anywhere from the hotel. The price was reasonable, the hotel was very clean and the room was pleasantly comfortable.Genuine Expedia guest review
"pleasant and clean"
I was in NYC with my 2 daughters and they both liked the hotel I chose. We needed extra blankets and they came quickly.Genuine Expedia guest review
"Great location for the price"
I wouldn't recommend any other hotel in NYC. Great to walk to Central Park, Times Square, Rockefeller Center, and more! We had kids and it was great!!Genuine Expedia guest review
"Great location and service."
My husband and I stayed at this hotel with three kids: 13, 11 and 9. We had two rooms. The hotel staffs were friendly, the service was great. Love the location, it's walking distance to everything: Central Park, the Met, Time Square, Rockfellar Center, and more. The Herb & Kichen had a good selection of snacks, and great tasting coffee.Genuine Expedia guest review
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