"best location in midtown NY"
Close to all the major sights and easy access to subway. Room itself was a bit drab and in need of updates, but we didn't spend much time at the hotel.Genuine Hotels.com guest review
Hotel in great location. Hotel was very large so felt NO personal service. Rooms did NOT have coffee makers in them if you wanted a cup of coffee in the morning you had to get dressed and go to the lobby and purchase an overpriced cup of coffee. After placing a complaint my husband was given one voucher for each of our remaining days for a complimentary cup […] of small coffee.Even so after a late night out on the town bar hopping who wants to get dressed and go down and get their own coffee? Read moreGenuine Hotels.com guest review
"Great Plqace in the middle of it all"
The Hilton Midtown is a great place in the middle of it all in the "midtown" area. Close to the theatres, Central Park, Columbus Circle, Times Square, Broadway..........Great location, great service and if you shop you can get a decent price.Genuine Hotels.com guest review
Very nice hotel! Rooms need updating! Otherwise very nice!Genuine Hotels.com guest review
Its an OK hotel. OK and that's it. Its no 4.1 star hotel by any means. 4.1 star hotels have down pillows not foam. Hallways and carpet are very old and outdated. Would not return for the money spent.Genuine Hotels.com guest review
This was the perfect location. Subway stops were close-great neighborhood. Our room was quite. Would stay here again and recommend to friends.Genuine Hotels.com guest review
We were there for two nights. Very conveniently located, within walking distance to times square, Rockefeller center and central park. The falal guys food stand was just across the street, which was a plus. Get the mixed, chicken and lamb bowl. Only complaint was that our trash can wasn't emptied from one day to another and I had placed food in trash. […] I would stay there again. Read moreGenuine Hotels.com guest review
"Love the hotel !"
Love the hotel , the location and the services!Genuine Hotels.com guest review
"Service and cleanliness lacking"
After waiting in line to check in for more than 45 minutes late on Saturday night with 3 young children in tow (long line and only one person working desk) we got to our very spacious room and pulled out the sofa bed to find it soiled with food stains and crumbs. There was no extra bedding or pillows. We just needed to get our kids to bed! The housekeeping […] manager was unconcerned although our housekeeper did her best to correct the problem. Only redeeming factor was that the general manager discounted our rate for the night. Overall not a great experience but I will say for the price it was the largest NYC hotel room I have seen in a good midtown location. Beds were very comfortable but pullout not so much. If the price were right I might try again. Read moreGenuine Hotels.com guest review
The phone in my room did not wok and the repairman insisted that it did. I could not make or receive calls which is very dangerous. I was upset that my friends could not get a hold of me when they wanted to get together. No one seemed to care. I made three requests for repair. I had to go to the front desk to check out because I couldn't use my phone […] for easy check out. Read moreGenuine Hotels.com guest review
Good overall value, clean room and excellent location, do purchase the breakfast option as you will save time to enjoy the cityGenuine Hotels.com guest review
Overall wonderful experience. The only thing that kept it from being a 5 across the board was the time it took to check-in.Genuine Hotels.com guest review
"Great hotel, busy and great location"
We enjoyed our stay, the toilet cover needed to be changed which should have been done before we arrived. Very disappointed that they did not offer baggage storage complimentary, it was $3.50 per bag. Would stay there again! great location.Genuine Hotels.com guest review
"Candy on floor"
There was candy from previous guests near the window. Obviously was not vacuumed in that area. Also my own pillow from home was taken during sheet change. I had this pillow for ten years.Genuine Hotels.com guest review
"It's awful hotel"
It's very disappointed, except for location! The doorbell is very rude; front desk service is not friendly. The condition of the room is very horrible! It's so dirty. the bathroom smell very stinky and its ceiling is peeled off. The left over from previous people stay is still there on the floor.Genuine Hotels.com guest review
"Old hotel, great location"
No refrigerator, no coffee machine. Rooms were clean, staff was quite friendlyGenuine Expedia guest review
"Great location, great staff, lots of options"
Very clean and pretty hotel. We arrived on a very busy day, right at noon, so the check-in/out line was long. But the staff was very nice and we were able to check in early (normally 3pm). Our room was a good size with two comfy beds. Several eating options and bar areas within. And just a great overall midtown location. Would definitely stay there […] again. Read moreGenuine Expedia guest review
"Nice location! Great hotel!"
I would recommend this hotel to anyone! Great service, great location, great people! Can't beat it!Genuine Expedia guest review
"Nice hotel and close to everything."
The hotel was very clean with a wonderful staff and a beautiful lobby. Check in and out was hassle free. The hotel itself had a wonderful bar and restaurant.Genuine Expedia guest review
Best stay in a hotel thus far! I would recommend to friends n family. Thank u for such a comfortable stayGenuine Hotels.com guest review
Love this place for its location. Room was in need of updating. Carpets and paint worn, lamp broken. Otherwise, a great place to stay.Genuine Hotels.com guest review
"Noisy, poor amenities"
This is a great location except for the fact that the windows are not soundproof and the noise from the street (I was on the 22nd floor) kept us up all night. The tissues were so cheap that they were like using sandpaper, and the shampoo was enough for half a wash. Bathroom poorly designed - water poured out of the side of the shower curtain onto the […] hair dryer. There are much better hotels in midtown than this Hilton. Read moreGenuine Hotels.com guest review
"Nice hotel, close to am any attractions"
The Hilton was a good choice. It had a comfortable bedroom, newer bathroom, helpful staff and was in a central location. I was able to get a king for less than $200 a night and it was well worth the price.Genuine Expedia guest review
"Close to everything"
Hotel staff was great and everything was clean. Hotel was close to all activities........ Close walk to everything. I would deffinatly stay there again!Genuine Expedia guest review
"Hotel had a great location to everything!"
Housekeeping staff very friendly & helpful (11th floor). Herb kitchen morning restaurant staff very genuine personalities especially omelette chef (Asian guy). Buffet set up was very easy on the eyes. Great selections!Genuine Expedia guest review
"Just an OK Hotel, good for location only!"
Just an OK Hotel, good for location only! Room was not near as nice as Expedia pictures portrayed it. Older room with outdated furnishings and carpet. Not what I expected for the price. NO RESTURANT which was very surprising for the largest Hotel in New York. Stay here only if you get a really good rate!! I didn't, paid way to much for what I got.Genuine Expedia guest review
"Excellent location. Good value"
We were going to a show and opted to stay overnight at Hilton. The hotel is very nice and clean, but note that it is very large. This may mean a bit of a wait checking or retrieving car. Otherwise hotel was excellent and buffet breakfast included in our rate was over the top. Wow, a lot of food!Genuine Expedia guest review
Hilton never disappoints. Everything was terrific. The room was spacious, clean and comfortable. Check in went smoothly and check out was quick. We would definitely stay here again. The location was convenient to most tourist destinations in Manhattan. They could improve the speed with which the doormen were able to get taxis. We ended up walking up […] 54th St. to get a cab. Read moreGenuine Hotels.com guest review
I stayed for watching NYY games, especially Ma-kun Tanaka. Excellent convenience location! It was disappointing no refrigerator.Genuine Hotels.com guest review
"Only one chair in exec suites."
The exec suite was equipped with one sitting chair. Had to used the bed while chair was occupied. Nice room. Quiet. Clean.Genuine Hotels.com guest review
very nice. close to everything. would book it again in the future.Genuine Hotels.com guest review
"Great Hotel in the Center of Everything"
We had a very nice Experience. Would stay there again.Genuine Expedia guest review
"A Great Stay"
Perfect location to enjoy lots of what NYC is known for. Close to shopping, restaurants, and attractions. We are repeat visitors to the Hilton.Genuine Hotels.com guest review
"a mixed bag"
The hotel did not honor my reservation for a two-king-sized bed room for my daughter, son-in-law and grandson. They attempted to supply them with a room that had only one king-sized bed, and not even the pull-out sofa that they claimed was in the room. Grudgingly they found a room with the pull-out sofa. The pre-paid price was not adjusted. They said […] they were not responsible for a reservation made through hotels/com Read moreGenuine Hotels.com guest review
"Location and Price are equal"
Very satisfied.Genuine Hotels.com guest review
"Booked a king got a double."
Chintzy exec lounge. Nothing like the Ritz concierge floor. Big mistake to pay extra for concierge floor in this hotelGenuine Expedia guest review
It was smallGenuine Hotels.com guest review
"Hotel central to sights in Manhattan"
Overall great experience at this hotel, the staff was very friendly, the room was clean. When they say its a corner room, don't expect a corner view (paid extra for a corner room, but the room only had one window/one view which was disappointing).Genuine Expedia guest review
We had booked a room with 2 beds and we checked in on 5/25/14. We were given room 3219. When we went up to the room and opened the door we found there were personal belongings inside the room. We immediately closed the door and called the front desk from the phone located in the elevator lobby. Our 19 month-old baby was crying at the time because he […] was exhausted. We were told to come down to get another key for a different room. I went down and was told by a second agent that because it was late, the only room available was located on the 10th floor. I then found the first agent I had dealt with and told him about what had happened and that I was not happy because we were given a room that had another guest’s belongings in it. I wouldn’t want other guest to be given keys to my room. The agent then found a room on the 40th floor. We went up and found the room only had 1 bed, which was not what we had booked, as we had booked a room with 2 beds. I called the front desk and was told that we will be given another room on the 32nd floor but we had to take a separate elevator to same. In sum, we had to go up and down 3 times with a crying infant and we were not happy at all. When we were going to check out the next morning we were going to report this incident but the line was very long with only two agents working and we found this to be very inconvenience for a 4 star hotel, and again, we were traveling with a 19-month old baby. Read moreGenuine Hotels.com guest review
"Really bad staff"
The staff attitude was really bad , i really had bad experience with the hotel , and since they have many customers they wont give attention to them , and the room was really really small and the shower almost broken, i dont know how they consider the room as double bed it almost fit for one person onlyGenuine Expedia guest review
"New York Hilton Midtown"
We stayed for 3 days, my wife and 2 year old baby. The location of this hotel is good for relaxing. So we walked to central park every morning, and to the downtown. It is best place for NYC traveling.Genuine Expedia guest review
"Great hotel in perfect location."
We stayed at this hotel because the price was good and we had never had a bad experience at a Hilton. The hotel far exceeded our expectations. The room was large in terms of New York rooms. It was clean and comfortable. Everyone from the parking attendant to the concierge was exceptionally friendly and helpful.Genuine Expedia guest review
"Great hotel and very convenient."
First time to NY. Do not think I could have picked a better hotel to stay as far as location and room. My wife and I traced with 3 kids, 22, 12 and 11. Hard to find a single room that can accommodate but Hilton did. Room consisted of 2 separate rooms, one with 2 queen beds, TV and walk in closet, other had a bar and fridge with stools, chair, sectional […] with chaise and fold out double. Easily slept us all, very comfortable. Location is easy walking distance to Central Park and Times Square. Shuttle bus locations were only block or two away to get to anywhere you like to go. When I do return, I will stay there again. Hotel bar very pricey, would recommend bringing your own alcohol. Read moreGenuine Expedia guest review
Close to all must-see sights..Genuine Hotels.com guest review
Concierge and checkout services were especially helpfulGenuine Hotels.com guest review
"Nice hotel. close to everything"
very close to everything. nice area and nice hotelGenuine Expedia guest review
"Always a pleasure to stay here!"
We love the location and the NY Hilton Midtown is in a perfect part of Manhattan!Genuine Expedia guest review
IT WAS EXCELLENT, VERY NICE ROOM, VERY CLEAN, GREAT LOCATIONGenuine Expedia guest review
"amazing place , loved it !!!"
will go back in a heart bit , amazing place convenient to all places in New York .Genuine Hotels.com guest review
"close to Carnegie Hall and theatres"
My room was next to the elevator so I heard it all night long, otherwise, a great hotel and a great locationGenuine Hotels.com guest review
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