All hotels in New York, New York, United States of America
1 room, 2 adults
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1335 Avenue Of The Americas, New York, NY, 10019, United States of America, ‏‎855-239-9397
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 5,244 reviews)

  • Location
    Great location
  • Room
    Room is all right
  • Value
    Poor value for money
  • Vibe
    Poor vibe
  • WiFi
    Bad internet service
  • Bar
    Bar is not good
5.0 / 5Outstanding
"New York Christmas experience"
Initially there was a mix up on the reservation being only for two adults but i told them hotel.com reservation was for two adults and two children. We all had to stay in a small one bed room for the night but they guaranteed and transferred us to a two bed room the duration of the stay. They even offered breakfast or dinner for the inconvenience . Overall we enjoyed and would come back and stay in the same hotel.
Genuine Hotels.com guest review
5 night family trip Dec 18, 2015
Daniel
US
5.0 / 5Outstanding
An ideal hotel for our family holiday visit. So close to the MOMA, an easy walk to 5th ave, Times Square, Rockefeller Center and all our favorites. Our upgrade made our weekend all the more luxurious! Service was spectacular in every was as were accomodations and every aspect of our stay: Thank you and we will be back !
Genuine Hotels.com guest review
1 night family trip Dec 19, 2015
camilla
US
4.0 / 5Excellent
"Good"
I stay in NYC for one night before my flight
Genuine Hotels.com guest review
1 night trip with friends Dec 22, 2015
Chendi
US
4.0 / 5Excellent
"Great location"
Positive : Great location , generous size rooms in the heart of the city , close to everything. Negative : no decent food in the café, hospital cafeteria type food and service . very limited choices. No soda machine or mineral water at night. Had to go out of the hotel for the bottle of drinking water at 2 AM to the nearest convenient store. Also surcharge for storing luggage $ 3.50 per piece on the day of departure.
Genuine Hotels.com guest review
3 night family trip Dec 20, 2015
Tanya
US
4.0 / 5Excellent
Wonderful room for a family. Would have been an overall 5 star review if the bedding for the gold our couch were already in the room. Especially since the reservation was for 5 people.
Genuine Hotels.com guest review
2 night family trip Dec 21, 2015
Kathryn
US
5.0 / 5Outstanding
"Manhattan Bound? Stay at Hilton-MidTown!!"
Our stay for the weekend prior to Christmas 2015, was a "present" for my wife to experience the sights & sounds of Christmas in NYC. We wanted a hotel within access to Radio City Music Hall & Rockefeller Center. The New York Hilton Mid-Town Hotel was perfect for location, service, personal attention, room amenities, & its impeccable staff,
Genuine Hotels.com guest review
3 night romance trip Dec 19, 2015
DAVID
US
4.0 / 5Excellent
"Great location, but in need of repairs."
Hotel needs some cosmetic repairs. Rough drywall, torn wallpaper wood trim missing in the halls. A mini-fridge and coffe maker would be nice in the room. Very large, busy hotel. Location was GREAT. Needs repairs....
Genuine Hotels.com guest review
4 night family trip Dec 18, 2015
Phillip
US
5.0 / 5Outstanding
"Location Location Location!!"
There couldn't be a better location in the city then right in the heart of midtown! The hotel offers everything you're looking for. Like most hotels in NYC it is older and could use some updating and deep cleaning (i.e. Vent in bathroom loaded with dust).
Genuine Hotels.com guest review
4 night family trip Dec 18, 2015
Brad
US
5.0 / 5Outstanding
"Great stay"
Super location!
Genuine Hotels.com guest review
1 night trip with friends Dec 17, 2015
Mary
US
5.0 / 5Outstanding
"Great Midtown Hotel!"
Everything about our stay here was excellent…our first contact was the front desk agent who was extremely courteous and helpful, we had an executive suite which had 2 beds in one room and separate living room with pullout sofa, tv, and dining bar in the other…The room was very big and spacious, plenty of room to move around and relax. We needed extra sheets for the pullout sofa bed, requested them from housekeeping, they had them up to us in minutes!!! We were on the 42nd floor..very impressed with their service! Hilton Honors lounge a bonus, great place to get a quick bite before heading out in the morning, the hotel location is great…close to Radio City, Rockefeller Center, Times Square etc…Only improvement needed here is a better mattress for the pullout sofa, not comfortable at all. I would definitely stay here again..thanks Hilton team great job!
Genuine Venere guest review
2 night family trip Dec 15, 2015
dar
US
4.0 / 5Excellent
"It is what it is"
This is a huge hotel. Comfortable but very impersonal. There is no real restaurant and no room service, but plenty of neighborrhood restaurants. You have to pay for in room wifi, but free in common areas. I would say this id good value for your monet but no frills.
Genuine Hotels.com guest review
3 night family trip Dec 15, 2015
James R
US
2.0 / 5Fair
"disappointed"
The location of the hotel was great but the actual condition of the room left much to be desired. I've stayed at many Hiltons and was sorely disappointed in this Hilton. The electrical socket was broken and definitely a safety hazard by the window the other available one was under the table. Furniture was outdated and the wall paper in the room was black and worn. The gentleman upon check out was kind enough to wave the internet for one day. But overall I probably would not stay here again.
Genuine Hotels.com guest review
3 night trip Dec 12, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend getaway"
We stayed for a girls' weekend. It was a great location within walking distance of everything. Not much sightseeing there but there was close by.
Genuine Hotels.com guest review
2 night family trip Dec 11, 2015
Deborah
US
2.0 / 5Fair
Had to wait 1 and s half hour to get my car w two screaming children and a pregnant wife. Don't park in Their garage whatever u do
Genuine Hotels.com guest review
1 night family trip Dec 12, 2015
Frank
US
1.0 / 5Poor
"Horrible"
We were checked into the wrong room with people belongs. And the manager said what do you want me to do then didn't even apologize or say thank you.
Genuine Hotels.com guest review
1 night trip with friends Dec 12, 2015
Niccole
US
2.0 / 5Fair
"Average Midtown Hotel"
I stay in midtown Manhattan every other month and this is the worst one all year. Mainly because of the cost to what you actually get. Le Parker Meriden, London Hotel, JW Marriott Essex and the Plaza are much better in every way. This hotel has different floors that have been redone and are nice, and others are awful. My co-worker stayed on 26th floor (ish) and had 50 inch tv and was completely different then mine on the 16th floor. If this hotel was $200-$300 it would be more in scope for what you actually get. When the cost is $550/night one of the other hotels named earlier are a MUCH better value. The room service options are terrible. The hotel bar has great service and was the best part of the hotel. The location is amazing but so are the other hotels named.
Genuine Hotels.com guest review
3 night business trip Dec 7, 2015
Kris
US
5.0 / 5Outstanding
"Perfect spot"
No complainets , very good location
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
ryan
US
4.0 / 5Excellent
Really great location. Hotel could use a soft refurb but other than that I really liked it.
Genuine Hotels.com guest review
2 night business trip Dec 7, 2015
A Traveler
US
4.0 / 5Excellent
"NYC December Business Trip"
The location in Midtown is perfect for business, subway access, proximity to Broadway/Times Square, etc.
Genuine Hotels.com guest review
2 night business trip Dec 8, 2015
Jeff
US
3.0 / 5Good
Unfortunately, the hotel could not make the internet work on the 31st floor. Being on a business trip without internet is a pain!
Genuine Hotels.com guest review
1 night business trip Dec 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
This hotel was in a great location. We had more then enough room for 4 adults. Hotel was nice and clean. Staff was very friendly.
Genuine Hotels.com guest review
1 night trip with friends Dec 5, 2015
Erika
US
5.0 / 5Outstanding
Great hotel. Would stay here again.
Genuine Hotels.com guest review
1 night trip with friends Dec 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location"
Nice size room for NYC! Convenient and quiet!
Genuine Hotels.com guest review
1 night family trip Nov 21, 2015
Shari
US
4.0 / 5Excellent
Really enjoyed it!
Genuine Hotels.com guest review
3 night trip with friends Nov 27, 2015
Heidi
US
3.0 / 5Good
There was no coffee maker in the room. Room was adjacent to the elevators and noisy with sound of elevators up and down all the time.
Genuine Hotels.com guest review
1 night business trip Nov 30, 2015
Elizabeth
US
5.0 / 5Outstanding
"Thanksgiving weekend"
Central to all the great spots . Two blocks from radio city music hall and 3 blocks to rockerfeller center. a few blocks to times square and st Patricks cathedral. Took 15 year old twin grandaughters for the Rockettes experience (show plus dance class with them) and they loved it.
Genuine Hotels.com guest review
3 night family trip Nov 27, 2015
Rita F.
US
3.0 / 5Good
"Great Location but Dont Expect Much Else"
Great Location and decent hotel, but doesn't pass for more than 3 star service. I called at 10:30 to order a late in room breakfast and learned that the New York Hilton DORESNT HAVE ROOM SERVICE!!! There is a café that they rented space to on the first floor that charges $16.00 for French fries that will deliver their limited menu only during certain hours, but that doesn't include any sort of traditional breakfast of any kind. What kind of supposedly 4 star New York Hotel doesn't even have room service?? I have never seen such a thing and I am a seasoned traveler! Be prepared that instead of being approached with "How can we serve you?" you will be constantly hounded to sign up for promotional vacation club buy ins and other marketers. Again great location, but low level cheesy experience with limited service
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2015
Eric
US
4.0 / 5Excellent
"Hotel needs a face lift"
Big hotel that needs a face lift. Renovations was ongoing but not disturbing. Rooms quite small. Not free WiFi. Fee for luggage storing. But overall it was ok.
Genuine Hotels.com guest review
3 night trip with friends Nov 27, 2015
A Traveler
US
5.0 / 5Outstanding
"excellent family trip"
We enjoyed all the surrounding, whether shopping,eating,sightseeing, etc.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
Chad
US
2.0 / 5Fair
Toilet ran although they fixed it. Half of the elevators in out bank were broken. Had to take stairs multiple times from 7th floor
Genuine Hotels.com guest review
1 night family trip Nov 28, 2015
James
US
5.0 / 5Outstanding
"Great Location"
Right in the middle of all the excitement. Great location in Midtown Manhattan.
Genuine Hotels.com guest review
1 night trip with friends Nov 27, 2015
Randall
US
5.0 / 5Outstanding
"Excellent hotel"
The location of the Hilton was spot on. Great area close to everything. My only complaint is I wish I brought my own pillow. There's were so soft it made it hard to sleep.
Genuine Hotels.com guest review
1 night romance trip Nov 28, 2015
Lisa
US
5.0 / 5Outstanding
"Kim at the front desk - YOU ROCK"
Most fabulous stay. They treat you like royalty. I felt like the people who worked here really cared about making this a pleasurable and memorable NYC experience.
Genuine Hotels.com guest review
1 night family trip Nov 25, 2015
pamela
US
5.0 / 5Outstanding
Great stay. Great location.
Genuine Hotels.com guest review
1 night family trip Nov 22, 2015
Danielle
US
3.0 / 5Good
"OK stay but beware"
The location of the hotel is great. But the hotel itself is dated not well maintained. Pros: - The staff was very friendly & helpful. - The towels are big & fluffy & comfortable. - The bed was comfortable & lots of pillows for comfort. - Great location right in midtown. - The lighting in the bathroom is great. Cons: - The tub had an old dirty looking mat. - Wifi was not easy to access. I was charged twice for connecting my various devices. - The hallway wall paper was torn and just taped together. -The toilet flush handle was under the vanity counter top making it awkward today's the toilet. - The bathroom was super small. Only enough room for one person to spread out their toiletries.
Genuine Hotels.com guest review
3 night business trip Nov 14, 2015
Elva
US
4.0 / 5Excellent
"Great choice!"
We enjoyed our stay a lot - the hotel is near a lot of the things we were doing - Apple Store (just a few blacks away), MOMA (right across the street), Radio City Christmas show (just down the street), American Girl Place, Rockefeller Center, etc. It was convenient and a lovely hotel. The room was a nice size and very comfortable, and it was quiet at night. We thought it was perfect for our needs!
Genuine Hotels.com guest review
1 night family trip Nov 14, 2015
Jennifer L
US
4.0 / 5Excellent
"Good value for the price"
Pretty good value for the price and great location. Had some trouble with the toilet and the AC didn't work at all.
Genuine Hotels.com guest review
2 night romance trip Nov 13, 2015
Greg
US
5.0 / 5Outstanding
Overall good, the thermostat didn't work so I was unable to lower the room temperature.
Genuine Hotels.com guest review
1 night business trip Nov 16, 2015
Kevin
US
4.0 / 5Excellent
"lack of laundry services"
i like the hotel and this is my second time in it but i will not return to it again on weekends for business as it didn't have a laundry service over the weekend like other hotels in the city. i was stock with my laundry and for the upcoming week didn't have clean cloth
Genuine Hotels.com guest review
1 night business trip Nov 14, 2015
Nadav
US
5.0 / 5Outstanding
The only problem was that there was only elevator Sunday morning working so there was a huge long wait and we ended up walking with our luggage down 10 flights to check out
Genuine Hotels.com guest review
1 night family trip Nov 14, 2015
julie
US
1.0 / 5Poor
"Sleepless night in New York"
stayed there 3 nights and the heat did not work very well. On the 3rd night it got colder, so we complained. They sent someone up who did some adjustments but produced no results. I went down to the desk and asked to see the manager, and asked her if they could provide us with a portable heater. The answer was no. She said she would see what she could do. It was getting late and that was the last we heard from them. For a lot of people the temperature might have been acceptable, but we are from Miami and are not acclimatized. Still you would expect at over $330 a night they would put some effort into accommodating our concerns. My wife and I spent a sleepless night. It was a horrible experience. Never again will I stay at a Hilton.
Genuine Hotels.com guest review
3 night romance trip Nov 12, 2015
marshall
US
5.0 / 5Outstanding
"annual getaway with our grandchildren"
it was our yearly outing with the grandchildren. shopping skating at Rockefeller center, sightseeing. it was just a fantactic stay. the hotel rooms came with a breakfast buffet for a small charge. the food was great and the kids loved their waffles. extremely friendly staff. the hotel was centrally located to Rockefeller center for our vip skate. the kids are looking forward to our next trip to the city and we will stay at this Hilton again.
Genuine Hotels.com guest review
1 night family trip Nov 14, 2015
EMIL J
US
2.0 / 5Fair
"For the money, I expected better."
This hotel does not embrace the Hilton qualities that you are accustomed to especially paying a premium price of almost $400 a night. The location is great and the people are very friendly. It's a tired hotel that needs an expensive face lift. Carpet, Tile, Wallpaper, lighting all need attention. Even the elevators were broken. At least one a day every day. We were there for 5 nights.
Genuine Hotels.com guest review
5 night business trip Nov 10, 2015
Nader
US
3.0 / 5Good
Room was missing mini fridge and coffee maker. Heat did not work very well and air was dusty need to have maintenance performed on HVAC system.
Genuine Hotels.com guest review
2 night romance trip Nov 13, 2015
A Traveler
US
3.0 / 5Good
"Weekend Fun"
I have couple complaints about this hotel. Room wasn't clean well when we checked in first time and the bed was not comfortable at all. Also their valet service is below average. But it is on a great location.
Genuine Hotels.com guest review
2 night trip with friends Nov 13, 2015
Adam
US
5.0 / 5Outstanding
"At the Heart of Manhattan"
Everything is walking distance. Times Square, Grand Central etc.
Genuine Hotels.com guest review
2 night trip with friends Nov 13, 2015
Aamir
US
5.0 / 5Outstanding
the room really needed dusting
Genuine Hotels.com guest review
2 night business trip Nov 12, 2015
Nycole
US
4.0 / 5Excellent
It was very pleasant.
Genuine Hotels.com guest review
2 night trip with friends Nov 6, 2015
A Traveler
US
5.0 / 5Outstanding
The location is perfect for us to explore near by attractions such as central park, time sequel, etc...
Genuine Hotels.com guest review
1 night family trip Nov 7, 2015
Calvin
US
5.0 / 5Outstanding
The only downfall is I had a handicapped room which was great other than the shower. Water flooded the bathroom. of course there was a drain but having a wet floor in the bathroom after showering couldn't be good. Otherwise it was a great experience!
Genuine Hotels.com guest review
1 night business trip Nov 9, 2015
Not Provided
US
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