All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults
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2 Poydras St, New Orleans, LA, 70130, United States of America, ‏‎855-239-9397
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4.3 / 5Excellent

Score breakdown (from 1,704 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.4
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
I little vacation with the grandkids. The location is perfect all the attractions that we visited. It was easy getting on and off the interstate. We truly enjoyed our stay.
Genuine Hotels.com guest review
2 night family trip Jul 7, 2015
Bonny
US
1.0 / 5Poor
They over charge Me and still waiting for my money
Genuine Hotels.com guest review
2 night romance trip Jul 7, 2015
Celene
US
3.0 / 5Good
"Dissappointing"
Multiple extra charges $38 night for self parking $10 for internet Hold $100 on credit card. Had to call every time tried to leave parking garage room key never worked to leave parking garage.
Genuine Hotels.com guest review
2 night family trip Jul 6, 2015
Mylissa
US
5.0 / 5Outstanding
"Fabulous. The. H R is what I call it"
The hotel people our amazing this has to be one of the best
Genuine Hotels.com guest review
2 night business trip Jul 6, 2015
Wayne
US
5.0 / 5Outstanding
"Girls Getaway"
We had a great time. The hotel was in a great location and the staff was great. #1 hotel in New Orleans.
Genuine Hotels.com guest review
1 night trip with friends Jul 2, 2015
Toni
US
5.0 / 5Outstanding
"River. H"
Amazing
Genuine Hotels.com guest review
2 night trip with friends Jul 1, 2015
Wayne
US
5.0 / 5Outstanding
"Relaxing"
Great Great spacious room!
Genuine Hotels.com guest review
1 night trip Jul 1, 2015
Eric
US
3.0 / 5Good
"Never stay here no matter what"
This a joke. They took almost four hours to get our toilet and bathtub repaired We just wanted to go to sleep before midnight but had repair man in our room until almost 4 am. Hilton only had 1 repairman on duty all night for over 1600 rooms. We had extend our stay but were locked out and told it would be 500 dollars for additional night. We had been to the desk to make sure the toilet would be repaired when we got back. I thought desk people flat out lied to us several times. When we got put out of our room we had front desk "call" valet to get our car out and 45 min later valet said they never called. Front desk guy Bradley lied to me a few times. Very disappointed. Will never be back
Genuine Hotels.com guest review
1 night family trip Jul 2, 2015
Lauren
US
3.0 / 5Good
"VERY busy hotel"
VERY busy hotel
Genuine Hotels.com guest review
1 night business trip Jul 1, 2015
Kevin
US
4.0 / 5Excellent
"Essence Festival Weekend"
Great place to stay if you want to be close to the convention center. Too far from Bourbon for me; however enjoyed my stay.
Genuine Hotels.com guest review
1 night trip with friends Jul 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
Good hotel. Convenient to shopping and the casino.
Genuine Hotels.com guest review
2 night trip with friends Jun 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Essence Festival 2015"
OMG, myself and a couple of friends were here for the Essence Musical Festival, and this hotel was excellent. Great staff members especially the Bell Hop employee's. After checkout, they were kind enough to let us leave our bags at the hotel while we shopped and visited more places. Love this hotel in NOLA. Will definently stay again..
Genuine Hotels.com guest review
1 night trip with friends Jul 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Hiltonriverside new Orleans"
Beautiful hotel, friendly services I will definitely give the hotel a 5 star. I will return to this great Riverside Hiltons in new Orleans. Very clean. The valet service was outstanding.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2015
ANN
US
5.0 / 5Outstanding
"a must!"
Great location. Friendly staff. Clean rooms. There was a slight issue when the a/c unit (we had it on 69 and it kept reverting back to 71 in the middle of the night) but it wasn't unbearable. We would definitely stay here again
Genuine Hotels.com guest review
2 night family trip Jun 28, 2015
Devon
US
3.0 / 5Good
I had the wrong room 3 times
Genuine Hotels.com guest review
2 night trip Jul 1, 2015
Michele young
US
5.0 / 5Outstanding
Service was great, the room was over priced for the size.
Genuine Hotels.com guest review
1 night romance trip Jun 21, 2015
Timothy P
US
4.0 / 5Excellent
"Home away from home."
Our stay was great. The hotel location is perfect to walk around or catch a cab to where ever you want to go. Fantastic restaurants in and near the hotel. The room was nice and clean, the bed could have been more comfortable but other than that I will come back.
Genuine Hotels.com guest review
2 night romance trip Jun 20, 2015
Christine
US
3.0 / 5Good
Great hotel but tons of unadvertised fees that was not told about until After check out
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
A Traveler
US
3.0 / 5Good
Too expensive.
Genuine Hotels.com guest review
4 night business trip Jun 17, 2015
Celeste
US
3.0 / 5Good
"Shame about the small stuff"
We extended a conference visit for the weekend. Hotel was in a great location between the Conference Center and Riverwalk, and a short stroll to the French Quarter. Hotel front desk staff were friendly but struggled with combining the 2 reservations, and were inattentive other times we had questions. House keeping was great providing a quality crib when requested. Room needed some updates - old bathroom, tired furniture and temperamental AC. And why oh why does a hotel chain like this still feel the need to charge $10 per day for wifi?
Genuine Hotels.com guest review
2 night family trip Jun 19, 2015
Kevin
US
5.0 / 5Outstanding
Great hotel, was not aware of the parking charge till arrival
Genuine Hotels.com guest review
3 night family trip Jun 17, 2015
Gwen
US
5.0 / 5Outstanding
"Loved it!!!"
Really enjoyed staying at the Hilton! Great rooms, service and across the street from the Harrah's Casino (how cool). I will definitely stay here again! Awesome staff and rooms.
Genuine Hotels.com guest review
1 night family trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun times"
Awesome location. Great service.
Genuine Hotels.com guest review
1 night family trip Jun 18, 2015
Brent
US
5.0 / 5Outstanding
"Wonderful"
Great! Hotel room was very nice and clean. With the outlet malls and walking distance to aquarium. Two pools
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
Chris
US
3.0 / 5Good
"Not very impressed!"
Our room had a great river view but was a trek to get to from the lobby! The biggest difficulty we had was not being able to discern the front entrance of the hotel to valet our car and check-in. The actual entrance is to the right of Drago's restaurant and the valet podium was obscured from a van on our arrival. The actual Hilton sign is way to the left where there is no entrance, so very confusing! Parking garage was awful and super tight! The lack of a formal lobby and the sheer amount of foot traffic from the restaurant below left a lot to be desired. Very noisy. Chaotic. Not a relaxing atmosphere at all. Service was virtually non existent and the housekeeping staff was knocking at our door at 9am in a Saturday morning! Really....this is Nola!
Genuine Hotels.com guest review
1 night family trip Jun 12, 2015
Bobbi
US
5.0 / 5Outstanding
"Hilton Riverside Hotel"
Loved it and would stay again.
Genuine Hotels.com guest review
3 night family trip Jun 10, 2015
A Traveler
US
4.0 / 5Excellent
"Huge Hotel"
The Hotel is huge The GOOD! -Great location across the street for the casino. -The hotel is connected to the outlet mall that has pretty good stores. -The hotel is a short walk to Bourbon Street. -The hotel has a great restaurant-Dragos -The hotel has 2 pools -The hotel is well maintained -The hotel has taxis waiting if needed. -The hotel has 2 Starbucks -The Hotel has good breakfast THE BAD -30 Dollars for self parking -40 Dollars valet parking +TAX -The hotel charges extra to use the gym $15/day, $10/ each additional day -If your not an HHONERS memeber, $15/day for sketchy WIFI. -One pool closes at 9pm and the other at 10pm. -No pool bar Overall, it was a pleasant experience.
Genuine Hotels.com guest review
2 night family trip Jun 10, 2015
thomas
US
3.0 / 5Good
"on the fence"
I have mixed feelings about my entire NOLA experience in general, but that's another story. In regard to the hotel, I'll list the pros & cons and let you be the judge. Pros- clean room, very fluffy towels & pillows, robes & ironing board provided, coffee in room, convenient to the historic districts/streetcars, nice ambiance (marble shower, photography, etc), & nice pool and fitness facility (although a little crowded). Cons- We walked for (honestly) a quarter mile from the parking garage to check-in before heading further to our room, no free wifi ($10 nightly for basic browsing and more for streaming which is insane since lower priced hotels offer free internet), $35 daily parking (expected; typical of the area), loud hallways, no continental breakfast (& in-hotel food was unholy expensive; for example $8.50 for 2 scoops of icecream which I paid because I am an icecream addict), & basic cable tv included (add'l cost for more channels). Overall, the hotel stay was nice/average, however; I expected more for the cost. I will be staying elsewhere next time.
Genuine Hotels.com guest review
3 night business trip Jun 6, 2015
Charity
US
3.0 / 5Good
"Fine if you can't get another room elsewhere…."
Upon arriving we were informed that we could not use our Hilton Honors membership privileges since we booked through Expedia. We got soaked at every turn….$9.95 for Internet….$35 for parking….not staying here again. There's a hundred great hotels in downtown New Orleans. I just picked this one at random, and well…..lost. Staff seemed disinterested.
Genuine Hotels.com guest review
1 night romance trip May 30, 2015
A Traveler
US
5.0 / 5Outstanding
"3 day Memorial Day weekend"
Stayed in the Executive suites and the executive offering was well worth it... Top floor Executive Room had great views and complimentary food was really good...cut fresh fruit etc.
Genuine Hotels.com guest review
2 night business trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"sweet stay"
Very good
Genuine Hotels.com guest review
1 night romance trip May 24, 2015
Johnny
US
5.0 / 5Outstanding
"solid-quiet"
got a great discount rate for such a nice hotel--good location for cruise departure next day
Genuine Hotels.com guest review
1 night family trip May 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Memorial Day"
Memorial day weekend with friends and family.
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
Albert
US
3.0 / 5Good
Arrived to hotel to find that our reservations had been canceled despite having just received a confirmation email regarding our reservations. When Hotels.com customer service contacted, reservation still showed on their system but canceled for some reason in Hitons system. Very stressful because all hotels were booked for Mardi Gras. Had to argue with manager to have situation resolved and rebook our room. The same happened to another couple in our group. Nice hotel but slow service.
Genuine Hotels.com guest review
7 night trip with friends Feb 13, 2015
Mattie
US
4.0 / 5Excellent
"1year anniversary"
Wonderful stay Excellent location Friendly staff (except for the young lady that checked us in around 8:30pm on 5/23)
Genuine Hotels.com guest review
1 night romance trip May 25, 2015
Brandi
US
5.0 / 5Outstanding
"family b'day"
Great location, visited with family from B'ham, AL and Nashville, TN for a 21st bday celebration.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
Stephanie
US
5.0 / 5Outstanding
"Returning in the future."
We were going on a cruise and wanted to see New Orleans before we embarked. This hotel is very nice, located close to every thing and has a shopping mall also. The rooms were nice and clean, the staff was helpful and professional.
Genuine Hotels.com guest review
1 night family trip Mar 28, 2015
Carol
US
5.0 / 5Outstanding
"exactly as i remember"
great as usual, helpful staff as always and close to everything. stay here everytime I go to new orleans
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
John
US
5.0 / 5Outstanding
"Best of New Orleans"
it was WONDERFUL...we will see you again!!!!!!
Genuine Hotels.com guest review
2 night family trip May 22, 2015
Yvonne B.
US
5.0 / 5Outstanding
"Great weekend"
Had a great time
Genuine Hotels.com guest review
1 night romance trip May 22, 2015
Oliver
US
4.0 / 5Excellent
"Nice stay"
I felt comfortable while staying there, staffs were nice and friendly and the condition of the room and the location were good. But the vending machine was out of water, which may be improved later. Everything else was fine.
Genuine Hotels.com guest review
1 night trip with friends May 21, 2015
A Traveler
US
2.0 / 5Fair
"Nice location but unsatisfactory hotel"
Reserved room unavailable...overcharged for upgrade we did not want. No cold water...constant water issues. Problem with bill at check out...still waiting for call from management to correct.
Genuine Expedia guest review
Other trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Exceptional Holet"
walking distance of French Quarter, safe area and close to Casino and Shopping Areas.
Genuine Expedia guest review
Other trip May 19, 2015
Skeeter
US
4.0 / 5Excellent
"Good hotel, bad service"
The check in agent was not good. She couldn't find our reservation and told us we would be charged for double the rooms (waiting to see credit card statement). I also paid for the executive level, but our keys wouldn't grant us access to the lounge on the 29th floor..what's the point of paying $100 extra a night per room for a benefit you're not going to receive?
Genuine Hotels.com guest review
2 night family trip May 15, 2015
Jacob
US
5.0 / 5Outstanding
"Nice place"
This is an excellent hotel in a great area. It is next to Harrhs casino and the Riverwalk outlets. Dragons restaurant is in the lobby and is very good. Try the crab stuffed lobster.
Genuine Hotels.com guest review
1 night romance trip May 11, 2015
brad
US
3.0 / 5Good
It took 2 calls to the front desk to have room service remove the tray of stinky food and empty beer bottles that the people in the next room left outside their door for more than a day. Ugh!
Genuine Expedia guest review
Other trip May 17, 2015
A Traveler
US
5.0 / 5Outstanding
"wonderful place, graeat location"
great area, superb staff
Genuine Hotels.com guest review
3 night romance trip May 1, 2015
Michael
US
5.0 / 5Outstanding
"Very nice stay"
The room was very clean as was the rest of the hotel. Beds were nice with very comfortable pillows. Layout of hotel took a little getting used to as we were in the short building and had to cross back and forth to the main high rise. Normally we stay directly in the quarter so it took a bit more walking but the distance was not horrible and the value exceeded the need to be smack in the middle of everything.
Genuine Hotels.com guest review
1 night family trip May 12, 2015
Nathan
US
5.0 / 5Outstanding
"Nice hotel close to the Frech quatrers."
We had a great time staying at this hotel. So close to the French Quarters and easy access to the tram that you can use to get around town
Genuine Expedia guest review
Other trip May 14, 2015
Larry
US
4.0 / 5Excellent
"Perfect"
Perfect location. Took grandkids for all the fun spots. Great food at Dragos and parking couldn't be closer. Loved it
Genuine Hotels.com guest review
1 night family trip May 7, 2015
Roy
US
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