Hilton Atlanta

The customer service reps that check in and out from were not customer friendly at all, alot of info I has to research myself and it seems as if you ask questions they response wasnt the one a customer would execpt

Genuine Hotels.com guest review

Overall, our stay was nice. It was great to be in the middle of downtaown where we could walk to the aquarium. However, the lack of complimentary internet was an issue; I would expect this in a downtown Hilton location. $32.00/day valet for the car is a bit pricey; self-parking was expensive, too.

Genuine Hotels.com guest review

This hotel is in a great location, and it is HUGE and beautiful! We had a great time. I will definitely be back to this hotel hopefully to stay the night, but DEFINITELY to go back to Trader Vic's downstairs. It is so cute--- and the drinks were delicious:) We had excellent service at this hotel, and I hope to go back soon.

Genuine Hotels.com guest review

Wonderful stay. friendly staff. comfortable rooms.

Genuine Hotels.com guest review

Great Service, very clean, and very nicely maintained. Would highly recommend to anyone!

Genuine Hotels.com guest review

Perfect location with lots surrounding the hotel to do.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was very nice and clean. The staff was very kind. Loved being downtown and able to walk to where we wanted to go.

Genuine Hotels.com guest review

The customer service was outstanding and the people were very friendly!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Bathroom was not very clean and rug was stained but overall a nice place. Food in café was inexpensive and very good plus it stayed open 24 hours.

Genuine Hotels.com guest review

The Hilton was priced well for its location and quality. The room was nice and well kept and the bed was quite comfortable. The heat/ac was hit or miss and several times just turned itself off for no apparent reason, but the temp was good enough and we were not in the room enough for it to bother us much. Our biggest complaint was the lack of elevators […] to the parking garage and the poor signage for hotel restaurants, the connecting walkways, etc. Also, if you are there during a large meeting when it lets out, be prepared to wait for the elevators a long time. Read more

Genuine Hotels.com guest review

we had a awesome time, everything was walking distant, great hotel

Genuine Hotels.com guest review

My dad got me a room for the weekend because it was my birthday... I enjoyed myself the hotel staff was accomodating. I would have liked for a microwave to have been in the room. I was given a few perks for example a free pass for internet access and free breakfast. I would go and spend the weekend again...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

From the time me and wife drove up the customer service was terrible!!! First they stated there was not any valet parking available for a hotel of this magnitude. This was completely unacceptable we had to argue to get someone to listen and they finally accomodated us. I will not be returning to this hotel. I will continue to stay at the Omni Hotel. […] Hilton needs to get some lessens from the Omni.....will not recommend. Read more

Genuine Hotels.com guest review

GOOD

Genuine Hotels.com guest review

Pros: Convenience right off the highway was great and check-in was easy. Our room was very clean and beds were comfortable. Cons: This hotel is NOT pet friendly (as it stats) and pricing has lots of hidden fees. There is a significant pet fee (be sure to ask when booking, I did not and was surprised and upset) and there is no where to take your pet […] out to their business w/o letting them go on the hotel grounds/flowers, which I don't normally let happen. Lastly, the hotel rate I received was awesome, but the extra person and fee totalled up to more than the rate itself. I would recommend the Westin across the street. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is just an average Hilton but the location than makes up for things the hotel lacks. Our bathtub kept retaining water during showers. The hotel was quick in response but it took 3 calls to the problem resolved. The bathrooms were a bit small and fixtures were outdated. Overall in my opinion this perfect for the business traveler and in if traveling […] with family I would explore my options. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is nice and the surroundings, lots to do in walking distant..

Genuine Hotels.com guest review

22 dollars a day for parking is a rip off!But overall it is a nice hotel.

Genuine Hotels.com guest review

I thoroughly enjoyed my stay at the Hilton. Everything was clean and neat. The people were friendly and helpful. Guest services was a little slow but it was a busy Saturday night; not too bad for a big hotel in downtown Atlanta. We were within walking distance many major sites including the World of Coke. at the end of my stay the hotel initially charged […] me for 3 nights of parking when we only parked with them once, but it was easily cleared up in few minutes with no hassle. some people might not like that the double room didnt include a microwave and mini fridge, but it wasn't a problem for me! I was satisfied! Read more

Genuine Hotels.com guest review

Needs inside pool my kids couldn't swim.

Genuine Hotels.com guest review

The hotel was beautiful. The staff was helpful and polite. The only problem within the hotel was the food shop that served coffee and select items. The fruit and pastries were tasteless and overpriced.

Genuine Hotels.com guest review

We stayed for 5 nights, and walked or took the subway almost everywhere we went. The only time we took the car out was when we went to the zoo because that was a 45 minute bus ride after the subway ride. The room we were given had a Murphy bed--not very comfortable--and the air was broken. We reported the problem to the concierge and he said he'd send […] someone up straightaway, but no one ever came, so the room stayed at an uncomfortable 82 degrees all five nights. My major concern is the cost per day parking. Receiving a parking bill under the door on the last morning there is not a very welcoming surprise. It should be included in the price. Read more

Genuine Hotels.com guest review

From the moment of check-in to the moment of check-out, this was an experience that will not be forgotten. From having no water to flush toilets, take a shower, or get a drink of water not costing $5 to the other guests clearing being given complimentary items and not us, I couldn't get out of this hotel fast enough!!! I will not be staying in another […] Hilton by choice. Read more

Genuine Hotels.com guest review

Front desk service is slow. We arrived at the hotel at midnight. It took us more than 30 mins to check in. Otherwise, the hotel is clean and upscale, has a good location to downtown attractions. Unfortunately, Atlanta downtown is like a dead town now.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I love the Hilton Atlanta. It is a great hotel, located in a nice area. It's close to all the attractions and transportation. The staffs are very helpful as well.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

CLEAN, FRIENDLY, PERFECT LOCATION. YOU HAVE TO PAY FOR PARKING $22 PER DAY

Genuine Hotels.com guest review

It was excellent! Aware of the hotel as an Atlanta resident since the mid-'70's, but my first time to stay there. Both staff and room exceeded my wife and my expectations for our wedding anniversary getaway.

Genuine Hotels.com guest review

Nice hotel in a great location for walking to the aquarium and other sites. However, expect to pay a lot for parking, internet, and food.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is dated and undergoing renovations. Reception never seemed staffed enough. Always long waits and lines when we checked in or were walking through lobby. Can't beat location downtown...5 blocks and 10 minute walk to centennial park and half distance to Peachtree station marta station. Rooms clean and updated. Parking $ 20 extra onsite and […] busy, but never had trouble finding a space Read more

Genuine Hotels.com guest review

This was possibly the best hotel that I've stayed at in my life! There was a rooftop tennis court/Basketball court/Track. The room was spectacular and so clean. The staff was very polite and helpful. They have a full gym facility, and restaurants and gift shop in the lobby. I will be back here again very soon!!!

Genuine Hotels.com guest review

The staff was very good and the rooms/hotel was typically Hilton, except there was a lot of hallway and room to room noise on the 15th floor. The "Starbucks" in the lobby isn't really a Starbucks and its HORRIBLY inadequate for the hotel.

Genuine Hotels.com guest review

From the second I walked in, I knew I was in a great Hotel. The staff was great, the decor was great, the room was great. life-long Hilton fan.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Front desk staff was not very courteous. Maybe it was due to the late hour but the lady was not really helpful. Parking was terrible. Locals parked there to go clubbing. We used the sky bridge to go to the MARTA station. As we entered the Marriot across the street I wished that I had spent an extra $40 - $50 a night for that hotel. I will next time […] . Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room was nice and bed was confortable. They have a section to allow you room to work but power plugs were not very funtional on the lamps. Worked fine if plugged into the wall. Internet had a charge per day and parking is in the low twenties per day. You can come and go from parking lot with no addtional charge. Parking garage next door is 2/3rds the […] price per day. Breakfast was pricey. They said they sometimes have a buffet but didn't have it during my stay and breakfast for two ended up being in the mid forties with no drinks. I didn't notice any cafes nearby other than the lobby cafe. Phillips Arena, CNN, and the convention center are a one mile walk or a five minute drive. CNN has a big food court if your looking for a quick bit. Straight shot down Andrews Young. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review