"very nice hotel"
Very nice hotel...more for meetings than for families. Everyone friendly and helpful. WiFi didn't work in my room because I was too far from the source. Hotel personnel tried but couldn't get me connected in the room. I had to sit in the common area to use WiFi. Other than that, the hotel was quite nice and I enjoyed my stay.Genuine Hotels.com guest review
The hotel was fantastic.Genuine Hotels.com guest review
"beware of there billing!"
Room was fine however they charged my credit card twice the first the day i checked in then again a week later. Called , they said they only billed once. I ended up having to dispute the charges with my credit card carrier.Genuine Hotels.com guest review
Great location; good amenitiesGenuine Hotels.com guest review
Our stay was not planned. We were in Orlando for the One Direction album release show and initially were set to drive home that same day but due to inclement weather conditions we had to find a hotel fast to crash for the night. Fortunately Hotels.com and the Hilton had a nice deal for the night. The hotel was comfortable and the Japanese restaurant […] on site was delicious but the room was a little outdated. Regardless, we had a nice night. Read moreGenuine Hotels.com guest review
Location is great for Disney! Valet service was outstanding! We stayed there for 2 nights, went to a wedding in Coco for 4 nights and came back to the Hilton for 3 nights. When we pulled up, the sweet valet man greeted me by my first name and asked about the wedding! What a good memory!Genuine Hotels.com guest review
"Great location, beware of mandatory hidden charges"
Great location, walking distance to downtown Disney. Clean, safe hotel but very unhappy with the hidden and mandatory charges for parking (14.00 daily) and resort fee ($22.00 daily).Genuine Hotels.com guest review
Resort Fee is a rip off. $25 a day for water and Wifi? Hotel is badly in need of renovations and upgrades. Has an old and worn out look and feel. Location is great and shuttle service worked fineGenuine Hotels.com guest review
"Close to Disney"
The hotel was a perfect location for the Disney parks. The room was decent, nothing great but not bad either. They did not have the room style we booked so we had to downgrade.Genuine Hotels.com guest review
"Comfy, clean, but a little dated."
The hotel was great but felt a little old and dated. The room and bed were comfortable and clean. However, I encountered three cockroaches on my way from the lobby to the laundry room. Not something I would expect at a Hilton. I found no evidence of insects in my room. The service was super friendly and courteous, especially the concierge! You can't […] beat the location! Right across the street from Downtown Disney and all the Disney buses. Overall I was satisfied and would stay here again...but only if I got a great discount. I would not pay $200+ for that room, even with the awesome location of the hotel. Read moreGenuine Hotels.com guest review
"good place to stay"
restaurants were 5 * We were impressedGenuine Hotels.com guest review
"Not too bad"
Towels needs to be softerGenuine Hotels.com guest review
"in and out trip"
only issue is that the toilet was leaking.Genuine Hotels.com guest review
"a little disappointed"
The room was a little small than what i expected. The breakfast buffet was nice but the housekeeping is another thing. When my family came back from Universal studios, we noticed the house keeper did not replace the towels, she left the floor towel we used the night before, the bathroom and toilet was not cleaned, and she did not vacum. I only received […] an reimbursement for 1 night because of this. For this to be a Hilton Hotel, I am very disappointed regarding my stay. I will not come back again to this hotel. Read moreGenuine Hotels.com guest review
"add on fees"
I was very disappointed when I was told that I had to pay a $22 fee for internet when I didn't have any need for it. Also disappointed with the daily parking fee. I understand that people may try to park on property without being registered, but that's what the booth is for. So anyway, I expected about $106 per night and it was more like $150.00.Genuine Hotels.com guest review
The hotel overall was decent, but the bathroom had hair on the floor and in the tub. I told the service desk and they comped some of my stay, but never came to clean the bathroom. It was just gross.Genuine Hotels.com guest review
"Right across the street from Downtown Disney!!!!"
Valet wasn't much more than parking yourself, other than that a great value. I will be back and felt comfortable allowing my wife and kids sleeping in the beds. So convenient to Downtown Disney and most of the Disney Parks. Clean, courteous staff, and a great value. Will be back!!Genuine Hotels.com guest review
"Very nice hotel and great location"
We had a very nice stay. The room (a jr suite) was incredible. Nice and spacious. Able to park a scooter in there and charge it with no problem. The breakfast buffet is incredible. The staff is very kind. Excellent (walking) distance to Downtown Disney. Will stay there again for sure.Genuine Hotels.com guest review
Room was clean and comfortable. Service was great and amenities were good. Location is right across from Downtown Disney and tranportation to theme parks is convenient. I would rate the Hilton Orlando as a very good hotel for the price in comparison to other Disney resorts I have stayed at. I would highly recommend the Hilton Orlando as a good place […] to stay. Read moreGenuine Hotels.com guest review
"Great place to stay !"
Great place to stay while visiting Disney. Three restaurants located in hotel and a general store with pastries,fruit, coffee, sodas, beer, etc. . Food was very good and the service was excellent. The room was clean and well maintained . The bed was comfortable and had lots of extra pillows. Room was up to date and furniture was clean and comfy.Located […] across from Downtown Disney it is an easy walk to Disney shops,restaurants and entertainment associated with Disney. They have bus service to all Disney parks and run on the half hour. I live only a hour and a half from Disney and come quite often. I have stayed at a couple of the hotels both in Disney and around Downtown Disney area and this is where I will stay in the future when visiting Disney. Great valve for your money and very convenient. Parking is 14.00 per day and they do charge a resort fee per day as well. Read moreGenuine Hotels.com guest review
After being impressed with the rate that I had gotten for the room and being able to use my free night, I had a horrible experience during checkout. Not only was I charged for the night directly thru hotels.com the hotel themselves recharged me for the both nights. I understood that I had to pay for the hotel fees and parking fee which I found absurd […] but was okay with due to the location and rate I had originally gotten. After explaining to the clerk and showing her not only my hotel confirmation proving that I paid for the whole thing previously, I ended up having to go to my bank statement to show proof. After almost 30 minutes of being practically told that I was crazy and told there was nothing that could be done. I got on the phone with hotels.com and Alex from the Silver team fixed everything within a matter of 2 min. So my experience with the hotel was ruined but I will continue to use Hotels.com in the future because of their swift manner of being able to explain things. So when you check out take a gander at your statement cause honestly if I hadn't I would have ended up paying for four nights instead of one night since I used my redeem night. Read moreGenuine Hotels.com guest review
Hotel is very clean with competent, and respectful workers! Only downside is the hidden fees. Read the fine print before booking! Rooms are nice and comfortable with all sorts to of amenities. Nothing too fancy but gets the job done when you're exhausted from the theme parksGenuine Hotels.com guest review
"Love staying here"
Excellent! Loved the staff, service, cleanliness, food Everything!Genuine Hotels.com guest review
"Great Location for Disney Weekend"
Third stay in a year. When the Disney resort prices are too high,this is a great option! Hotel has bus service or you can hop a bus directly across the street at Downtown Disney!Genuine Hotels.com guest review
Overall we were happy with the hotel. There were a few things that were definitely nice touches, the free DVD rentals were awesome especially after a long day in the Parks it was really nice to come home and relax with a movie. Also I will say it was pretty cool that we could have Domino's deliver right to our room and the 24 hour Market was also nice. […] However the Market was a tad expensive. The only thing we weren't thrilled with were the shuttles to the parks, the were late most of the time which was quite frustrating because they only ran every half hour as it is and it took forever to get to the Parks. The couple of times we took the shuttles it took at least an hour and sometimes more. So we ended up with additional expenses because of taking ourselves to the Parks and paying for parking. Despite the shuttle thing we would stay here again, location was convenient, the cost per night was reasonable and the staff was pleasant. Read moreGenuine Hotels.com guest review
We recently stayed here before checking into our WDW resort. It is very clean and very spacious room! We could see fireworks from our room which our children loved! The only draw back would be the resort fee for internet and other things if you are only staying for 1 night. I would stay here again and would recommend it to people looking for an affordable […] and nice hotel! Read moreGenuine Hotels.com guest review
I enjoy my stay it was great. If I have to I will choose it againGenuine Hotels.com guest review
Hotel was very nice and cleanGenuine Hotels.com guest review
"close to Disney, airport,etc"
great stay, very comfy, close to everything,,very cleanGenuine Hotels.com guest review
They charge a location fee and parking fee. This is not advertised in their ad. With tax it is about 50 percent of the room cost added on.Genuine Hotels.com guest review
Breakfast was $65 for two adults. Yikes. It was delicious so ohh well. Room was clean but view was terrible.Genuine Hotels.com guest review
"good hotel, but beware of parking and resort fee"
goodGenuine Hotels.com guest review
I understand a hotel fee but feel that the fee should have also included the parking, which was an additional $15 on top of the hotel fee of $22. The fee covered wifi, DVD rentals and 2 waters or 2 Starbucks coffees. Wifi should always be free. DVD rentals are dumb and we had a coffee maker in our room. Annoying charges.Genuine Hotels.com guest review
"Wonderful hotel, fantastic value!"
Clean, convenient, comfortable. What more can you say?Genuine Hotels.com guest review
the stay was very nice. Only spent one night. Did not get a chance to enjoy the whole resort. Will returnGenuine Hotels.com guest review
niceGenuine Hotels.com guest review
5 minutes walk to Disney Downtown. Shuttles to all Disney parks. Pillows are a too firm for my liking.Genuine Hotels.com guest review
Great hotel. Staff was warm and accommodating. Unfortunately, fire drill was initiated without notifying guests. Otherwise, great stay.Genuine Hotels.com guest review
"Excellent Accommodations and Amenities"
This was our third stay at this hotel. The location is convenient, the accommodations superb (the room was quiet and bed comfortable) and the price is right. We'll be back next year..Genuine Hotels.com guest review
"Does not worth it"
Many extra hidden fees - Resort $22 - Valet $22. No breakfast. There was not even somebody to carry the bags. Many other better options available. Do not recommend.Genuine Hotels.com guest review
Perfect location to visit Downtown Disney. You don't have to worry about parking.Genuine Hotels.com guest review
"I have always loved this hotel.."
I have always loved this Hilton... beautiful rooms, incredible customer service, great location and a freakin Benihana right there connected to the hotel! Cannot beat the price either. Would totally stay here again!!Genuine Hotels.com guest review
"Quick overnight stay"
The hotel was very nice and the rooms were very clean and comfortable. I knew that there was a resort fee but did not expect a daily parking fee. Since we were just staying overnight we were unable to enjoy all the amenities offered, however we were able the leave our personal belonging for safe keeping even though we checked out and went to Epcot the […] next day. I would recommend to others who wanted to stay close to Disney for more than just an overnight stay. Read moreGenuine Hotels.com guest review
"Had a great stay."
We were there for the weekend and everything was perfect. Hotel staff was very friendly and everything was top notch.Genuine Hotels.com guest review
This was my first time staying at a Hilton Hotel and i was very impressed with the service and quality of everything. I definitely will be staying here again. It was worth every penny spent! We had a great timeGenuine Hotels.com guest review
Lots of hidden fees. They sell you the room for a reasonable price ans then charge you $14/day to park, daily "resort" fees of $22/day which does not include parking, etc. So really the room is about $36/night more than they advertise. Just be aware of that. Otherwise clean, plain, nothing exciting.Genuine Hotels.com guest review
"Close to Downtown Disney"
I have stayed at this hotel year after year for the same conference. By booking through hotels,com I got my room at a lesser rate than the "special rate" for the conference attendees. LOLGenuine Hotels.com guest review
Great hotel breakfast eggs and bacon needs help nice pool with wait service excel locationGenuine Hotels.com guest review
Great location, comfortable, very friendly staff, and great price....would definitely stay again!!Genuine Hotels.com guest review
wonderful room great service great pool nice and big and clean Restaurant breakfast could be better eggs were not very tasteful bacon rubbery undercooked Benihanas has great appetizers and nice bar tendersGenuine Hotels.com guest review
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