"Another great Visit!"
We stay at this Hilton at least 3 times during every year. It continues to be our favorite. Everybody is extremely helpful and pleasant. Wainwright has made my leaving a brand new car to be valet parked non-worry some and uneventful. Thanks to a great relaxing visit to Hilton lake Buena vista! We will return in less than a month.Genuine Hotels.com guest review
It was close to Downtown Disney. It was perfect.Genuine Hotels.com guest review
"basic room, great location"
Great location by downtown Disney is the main reason to stay here. For a Hilton hotel, it hass rather basic amenities. The room was large enough to use a rollaway bed.Genuine Hotels.com guest review
"Can be busy with conference attendees....."
Very nice Hilton, however can be busy with conferences... have stayed here before and had better located rooms, however was very booked up this time.Genuine Hotels.com guest review
"Typical Hilton, but hidden fees"
It's a Hilton on the Lake Buena Vista Disney Property, so the hotel is up to typical standards. The room was clean, plenty of towels, mini-fridge (but no microwave). I thought the mattress was a bit too soft, but that's a personal preference. The TV was also dodgy - going in and out at times. Not that important to me, but guaranteed to frustrate kids. […] The facilities were all in good condition. What I didn't like was the additional $23 a night 'resort fee' and $16 per day parking fee. Given the price of the room, that's a $40/night difference. If you were budgeting carefully that could seriously cramp your style. Read moreGenuine Hotels.com guest review
Normal hotel room defiantly nothing fancy. The bathroom smelled like urine. The refrigerator did not get very cold and you had to slam the door in order for it to shut. The pool was nice but could have been a few degrees warmer on the cooler days. Was never given a bus schedule for pick up and drop off times for the parks and when the buses arrived […] we were not aware that they had to pick up for multiple hotels which made our trip to the parks longer. One last thing was not told or I never read that on top of paying a daily resort fee of $22, I had to pay $16 a day to park my car Read moreGenuine Hotels.com guest review
"Great for a family"
We stayed at this hotel to be close to downtown Disney. It is a short walk from the hotel. Room and hotel were both nice. As with anything close to Disney, it was busy--too much for a couples get away. And, as with all things Disney, thighs were a little pricey.Genuine Hotels.com guest review
"Room was ok but too many fees"
Room was what you would expect from a Hilton, but I felt like we were nickeled and dimed for all the little fees. $16 to self park plus a $22 resort fee on top of the room rate paid to Hotels.com.Genuine Hotels.com guest review
"One night stay."
We have stayed here before and loved it. We needed a place to stay for the night before checking in to a condo and this was the perfect fit. It's across the street from Downtown Disney, so what more could you want!!! The room was comfortable and clean. The Italian restaurant in the hotel was awesome!!Genuine Hotels.com guest review
"Family weekend getaway"
It was our 3rd time staying at this hotel. We were a large group (18) staying for the weekend. Rooms are good, beds and pillows are very good. Location is great and service is very good. On the other hand,breakfast at Covington Mill is expensive and not that good. Buffet options are somewhat poor (no good fruit selections for example). Buses to and […] from the park took a lot longer than expected, on Saturday night we had to wait for 45 min plus at Magic Kingdom. Read moreGenuine Hotels.com guest review
"Not what a hilton hotel should be."
This hotel is in serious need of a refurbishment. Firstly we booked 5 rooms for my family. Each room had a problem. The rooms had serious stains on the carpet and chairs and the carpeting was ripped. In addition one of the rooms had a serious mold problem. The hotel had a bar and a restaurant for breakfast and lunch and they were reasonably good but […] the restaurant for dinner was simply awful. When we complained about the grilled chicken entree the manager reluctantly admitted it wasn't fresh as they prepared it days in advance. I believe it was frozen breasts with grill marks placed on it. Read moreGenuine Hotels.com guest review
Hotel is comfortable. Service is good. Shuttle bus station is just behind the hotel, Easy to go to Park.Genuine Hotels.com guest review
Rooms terrible. Management had no interest in customers or else they couldn't handle it The restaurant was mediocre at bestGenuine Hotels.com guest review
Service was terrible. The rooms are old. Housekeeping terrible. Hilton is disappointing Will never stay there again.Genuine Hotels.com guest review
The hotel was nice and the staff was friendly. The room service was gross but the food came quickly.Genuine Hotels.com guest review
"A Disney Vacation."
A nice hotel conveniently located across the street from Downtown Disney. Overall a really nice hotel/experience.Genuine Hotels.com guest review
"We expected more"
The gentleman that checked us in was not at all friendly.We have stayed at this hotel before and have have had the same complaints but have never put them in writing or voiced them.My husband and I have decided we are staying in another hotel in the same area the next time we visit Orlando. The bathroom was not "clean" The room was not "clean". I do […] not write reviews but this was "our Christmas together" and we were expecting more. Read moreGenuine Hotels.com guest review
I couldn't begin to explain the disappointment, when we arrived at the hotel they were sold out. They had to move us to a hotel across the street that wasn't even worth the money we spent on the hilton.Genuine Hotels.com guest review
We had a wonderful time. Great hotel and great location.Genuine Hotels.com guest review
"Great Stay, Great Amenities."
We enjoyed our stay at the Hilton. We were able to take advantage of extra magic hours for the theme parks using our room keys,bus transportation to and from the parks, complimentary movie rentals from the lobby, free Starbucks coffee every morning, and the hotel staff was extremely friendly. Being walking distance to Downtown Disney was great considering […] the ongoing construction. We were able to see evening fireworks from the Magic Kingdom and Epcot from our room, overall the stay was great. The price is well worth it and much more affordable compared to Disney owned hotels. I would recommend this resort to anyone! Read moreGenuine Hotels.com guest review
"The Best visit ever!"
We came for our daughters graduation and stayed at the hilton wanting a nice place to stay. Loved the morning breakfast buffet, swimming pools and massage by the pool. Even the workout room and game room was nice. Movies to rent for free...it was a great visit. Will go back!Genuine Hotels.com guest review
"Great for mom and 2 kids after Disney!"
I wanted a safe and comfortable place for myself and my 2 young children to stay after a long day at Disney World. The hotel was right down the road from the parks, which was nice. They gave us water and coffee vouchers and the kids ate free at their Italian restaurant. We will definitely stay there again. The only negative thing I can say about our […] experience was that there were only 2 people working the registration line at peak check-in time. The wait was ridiculous with 2 tired kids, but it could have been a staffing issue that day. Either way, the staff was very accommodating and apologetic for the wait. Read moreGenuine Hotels.com guest review
"Good hotel close to Downtown Disney"
Accommodation was OK but, for a junior suits, the bathroom was a little small. Also, the elevators were very slow.Genuine Hotels.com guest review
This was our first time staying at this hotel. It was perfect, easy check-in,fast and friendly service. Would definitely recommend to anyone and will gladly book in the future.Genuine Hotels.com guest review
It was very good and I enjoyed very muchGenuine Hotels.com guest review
"Pretty decent place to stay"
My family and I has a great time. The hotel was very nice but the concierge at the front seemed a little stressed and I think needed additional help. The cleaning staff was more friendly then the front desk people. Also our TV wasn't working properly. Everything else was good. Loved the location I would consider staying there again.Genuine Hotels.com guest review
Good clean hotel very inviting staff, great location..Genuine Hotels.com guest review
"Beware of hidden fees."
Beware of hidden fees. Thought I was only being charged $111 for my one night stay. They didn't tell me I would be charged for self parking. Also internet that I didn't need or want. So I was charged an extra $39.66 on my credit card and house keeping kept knocking on the door even after we told them to come back after we check out. I Will Never use […] this hotel again! Read moreGenuine Hotels.com guest review
"A Must Stay When in Orlando!"
First, let me say how thankful I am for Hotels.com, I always do so well with this site. I was extremely Happy with this Hotel. Everywhere from the service, cleanliness and decor. Hotel is flawless!!Genuine Hotels.com guest review
Hotel was excellent and great location to DisneyGenuine Hotels.com guest review
"GREAT HOTEL RESORT"
It is one of the best Hotels we have ever stayed at/ service was wonderful, staff was extremely friendly, helpful & professional. Would recommend this Hilton to EVERYONE ! ! !Genuine Hotels.com guest review
A superior hotel but the room was nothing specialGenuine Hotels.com guest review
The place could use a scrubdown and a paint job. The lobby looks wonderful and is deceptive as the room was not as pretty.Genuine Hotels.com guest review
"Conveniences within and out are great!"
Very convenient to downtown Disney . Concierge was wonderful. Rooms were a bit outdated and bathroom woodwork as well as corners on tile not thoroughly cleaned. Windows needed cleaned on outside. Pools were great. Outside front grounds are beautiful.Genuine Hotels.com guest review
This was not what we expected. And there was over 100$ in hidden charges.Genuine Hotels.com guest review
This hotel was okay, but next time I would look for an alternate hotel. The location was great as it was a very short walk across the street to downtown disney. The rooms felt a little run down though, the drawers had a funny smell, and everything just didn't feel clean.Genuine Hotels.com guest review
Beds are awful. Could not rest in them.Genuine Hotels.com guest review
"Ok close to Downtown Disney"
OK but too many conventioners The area around hotel is torn up with constructionGenuine Hotels.com guest review
"A get away with my lovely WIFE."
Easy to get to Disney town and to the buses to the park .Great shopping for Disney gifts.Genuine Hotels.com guest review
Hotel was nice. Resort fee and parking fee every day made it not quite as good of a deal as I thought. Rooms were nice and clean. Showers had great water pressure. I only wish the temperature on the thermostat would've gone below 68. Overall would stay here again. Very very convienent location for Disney.Genuine Hotels.com guest review
Couldn't turn the air down below 68 degrees. Otherwise perfect.Genuine Hotels.com guest review
"Comfortable and simple, everything you need."
I stayed at the Hilton for two nights while in Orlando for meetings. Overall the staff was very friendly and the room was comfortable. It happened to be very cold during my stay and the room couldn't really heat up to a comfortable level but normally this wouldn't be an issue. I would recommend this hotel and would use it again in the future.Genuine Hotels.com guest review
Staff was very curtious and helpfull. Good location. Hotel is showing its age. Light burned out in room ceiling,lamp switch broken, sheets had holes in them. For all the fees they charge they could keep equipment up to date.Genuine Hotels.com guest review
"very nice hotel"
Very nice hotel...more for meetings than for families. Everyone friendly and helpful. WiFi didn't work in my room because I was too far from the source. Hotel personnel tried but couldn't get me connected in the room. I had to sit in the common area to use WiFi. Other than that, the hotel was quite nice and I enjoyed my stay.Genuine Hotels.com guest review
The hotel was fantastic.Genuine Hotels.com guest review
"beware of there billing!"
Room was fine however they charged my credit card twice the first the day i checked in then again a week later. Called , they said they only billed once. I ended up having to dispute the charges with my credit card carrier.Genuine Hotels.com guest review
Great location; good amenitiesGenuine Hotels.com guest review
Our stay was not planned. We were in Orlando for the One Direction album release show and initially were set to drive home that same day but due to inclement weather conditions we had to find a hotel fast to crash for the night. Fortunately Hotels.com and the Hilton had a nice deal for the night. The hotel was comfortable and the Japanese restaurant […] on site was delicious but the room was a little outdated. Regardless, we had a nice night. Read moreGenuine Hotels.com guest review
Location is great for Disney! Valet service was outstanding! We stayed there for 2 nights, went to a wedding in Coco for 4 nights and came back to the Hilton for 3 nights. When we pulled up, the sweet valet man greeted me by my first name and asked about the wedding! What a good memory!Genuine Hotels.com guest review
"Great location, beware of mandatory hidden charges"
Great location, walking distance to downtown Disney. Clean, safe hotel but very unhappy with the hidden and mandatory charges for parking (14.00 daily) and resort fee ($22.00 daily).Genuine Hotels.com guest review
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