Good clean hotel very inviting staff, great location..Genuine Hotels.com guest review
"Beware of hidden fees."
Beware of hidden fees. Thought I was only being charged $111 for my one night stay. They didn't tell me I would be charged for self parking. Also internet that I didn't need or want. So I was charged an extra $39.66 on my credit card and house keeping kept knocking on the door even after we told them to come back after we check out. I Will Never use […] this hotel again! Read moreGenuine Hotels.com guest review
"A Must Stay When in Orlando!"
First, let me say how thankful I am for Hotels.com, I always do so well with this site. I was extremely Happy with this Hotel. Everywhere from the service, cleanliness and decor. Hotel is flawless!!Genuine Hotels.com guest review
Hotel was excellent and great location to DisneyGenuine Hotels.com guest review
"GREAT HOTEL RESORT"
It is one of the best Hotels we have ever stayed at/ service was wonderful, staff was extremely friendly, helpful & professional. Would recommend this Hilton to EVERYONE ! ! !Genuine Hotels.com guest review
A superior hotel but the room was nothing specialGenuine Hotels.com guest review
The place could use a scrubdown and a paint job. The lobby looks wonderful and is deceptive as the room was not as pretty.Genuine Hotels.com guest review
"Conveniences within and out are great!"
Very convenient to downtown Disney . Concierge was wonderful. Rooms were a bit outdated and bathroom woodwork as well as corners on tile not thoroughly cleaned. Windows needed cleaned on outside. Pools were great. Outside front grounds are beautiful.Genuine Hotels.com guest review
This was not what we expected. And there was over 100$ in hidden charges.Genuine Hotels.com guest review
This hotel was okay, but next time I would look for an alternate hotel. The location was great as it was a very short walk across the street to downtown disney. The rooms felt a little run down though, the drawers had a funny smell, and everything just didn't feel clean.Genuine Hotels.com guest review
Beds are awful. Could not rest in them.Genuine Hotels.com guest review
"Ok close to Downtown Disney"
OK but too many conventioners The area around hotel is torn up with constructionGenuine Hotels.com guest review
"A get away with my lovely WIFE."
Easy to get to Disney town and to the buses to the park .Great shopping for Disney gifts.Genuine Hotels.com guest review
Hotel was nice. Resort fee and parking fee every day made it not quite as good of a deal as I thought. Rooms were nice and clean. Showers had great water pressure. I only wish the temperature on the thermostat would've gone below 68. Overall would stay here again. Very very convienent location for Disney.Genuine Hotels.com guest review
Couldn't turn the air down below 68 degrees. Otherwise perfect.Genuine Hotels.com guest review
"Comfortable and simple, everything you need."
I stayed at the Hilton for two nights while in Orlando for meetings. Overall the staff was very friendly and the room was comfortable. It happened to be very cold during my stay and the room couldn't really heat up to a comfortable level but normally this wouldn't be an issue. I would recommend this hotel and would use it again in the future.Genuine Hotels.com guest review
Staff was very curtious and helpfull. Good location. Hotel is showing its age. Light burned out in room ceiling,lamp switch broken, sheets had holes in them. For all the fees they charge they could keep equipment up to date.Genuine Hotels.com guest review
"very nice hotel"
Very nice hotel...more for meetings than for families. Everyone friendly and helpful. WiFi didn't work in my room because I was too far from the source. Hotel personnel tried but couldn't get me connected in the room. I had to sit in the common area to use WiFi. Other than that, the hotel was quite nice and I enjoyed my stay.Genuine Hotels.com guest review
The hotel was fantastic.Genuine Hotels.com guest review
"beware of there billing!"
Room was fine however they charged my credit card twice the first the day i checked in then again a week later. Called , they said they only billed once. I ended up having to dispute the charges with my credit card carrier.Genuine Hotels.com guest review
Great location; good amenitiesGenuine Hotels.com guest review
Our stay was not planned. We were in Orlando for the One Direction album release show and initially were set to drive home that same day but due to inclement weather conditions we had to find a hotel fast to crash for the night. Fortunately Hotels.com and the Hilton had a nice deal for the night. The hotel was comfortable and the Japanese restaurant […] on site was delicious but the room was a little outdated. Regardless, we had a nice night. Read moreGenuine Hotels.com guest review
Location is great for Disney! Valet service was outstanding! We stayed there for 2 nights, went to a wedding in Coco for 4 nights and came back to the Hilton for 3 nights. When we pulled up, the sweet valet man greeted me by my first name and asked about the wedding! What a good memory!Genuine Hotels.com guest review
"Great location, beware of mandatory hidden charges"
Great location, walking distance to downtown Disney. Clean, safe hotel but very unhappy with the hidden and mandatory charges for parking (14.00 daily) and resort fee ($22.00 daily).Genuine Hotels.com guest review
Resort Fee is a rip off. $25 a day for water and Wifi? Hotel is badly in need of renovations and upgrades. Has an old and worn out look and feel. Location is great and shuttle service worked fineGenuine Hotels.com guest review
"Close to Disney"
The hotel was a perfect location for the Disney parks. The room was decent, nothing great but not bad either. They did not have the room style we booked so we had to downgrade.Genuine Hotels.com guest review
"Comfy, clean, but a little dated."
The hotel was great but felt a little old and dated. The room and bed were comfortable and clean. However, I encountered three cockroaches on my way from the lobby to the laundry room. Not something I would expect at a Hilton. I found no evidence of insects in my room. The service was super friendly and courteous, especially the concierge! You can't […] beat the location! Right across the street from Downtown Disney and all the Disney buses. Overall I was satisfied and would stay here again...but only if I got a great discount. I would not pay $200+ for that room, even with the awesome location of the hotel. Read moreGenuine Hotels.com guest review
"Clean and quiet"
I stayed here for a conference and was impressed with how quiet my room was at night. I didn't hear a lot of commotion in the halls. The food at the Italian restaurant was mediocre and overpriced as is everything associated with Disney, but overall this was a very nice hotel with excellent service from the staff. BTW, the bar next to the front had better […] food than most of the restaurants I ate at!! Read moreGenuine Hotels.com guest review
"good place to stay"
restaurants were 5 * We were impressedGenuine Hotels.com guest review
"Not too bad"
Towels needs to be softerGenuine Hotels.com guest review
"in and out trip"
only issue is that the toilet was leaking.Genuine Hotels.com guest review
"a little disappointed"
The room was a little small than what i expected. The breakfast buffet was nice but the housekeeping is another thing. When my family came back from Universal studios, we noticed the house keeper did not replace the towels, she left the floor towel we used the night before, the bathroom and toilet was not cleaned, and she did not vacum. I only received […] an reimbursement for 1 night because of this. For this to be a Hilton Hotel, I am very disappointed regarding my stay. I will not come back again to this hotel. Read moreGenuine Hotels.com guest review
"add on fees"
I was very disappointed when I was told that I had to pay a $22 fee for internet when I didn't have any need for it. Also disappointed with the daily parking fee. I understand that people may try to park on property without being registered, but that's what the booth is for. So anyway, I expected about $106 per night and it was more like $150.00.Genuine Hotels.com guest review
The hotel overall was decent, but the bathroom had hair on the floor and in the tub. I told the service desk and they comped some of my stay, but never came to clean the bathroom. It was just gross.Genuine Hotels.com guest review
"Right across the street from Downtown Disney!!!!"
Valet wasn't much more than parking yourself, other than that a great value. I will be back and felt comfortable allowing my wife and kids sleeping in the beds. So convenient to Downtown Disney and most of the Disney Parks. Clean, courteous staff, and a great value. Will be back!!Genuine Hotels.com guest review
"Very nice hotel and great location"
We had a very nice stay. The room (a jr suite) was incredible. Nice and spacious. Able to park a scooter in there and charge it with no problem. The breakfast buffet is incredible. The staff is very kind. Excellent (walking) distance to Downtown Disney. Will stay there again for sure.Genuine Hotels.com guest review
Room was clean and comfortable. Service was great and amenities were good. Location is right across from Downtown Disney and tranportation to theme parks is convenient. I would rate the Hilton Orlando as a very good hotel for the price in comparison to other Disney resorts I have stayed at. I would highly recommend the Hilton Orlando as a good place […] to stay. Read moreGenuine Hotels.com guest review
"Great place to stay !"
Great place to stay while visiting Disney. Three restaurants located in hotel and a general store with pastries,fruit, coffee, sodas, beer, etc. . Food was very good and the service was excellent. The room was clean and well maintained . The bed was comfortable and had lots of extra pillows. Room was up to date and furniture was clean and comfy.Located […] across from Downtown Disney it is an easy walk to Disney shops,restaurants and entertainment associated with Disney. They have bus service to all Disney parks and run on the half hour. I live only a hour and a half from Disney and come quite often. I have stayed at a couple of the hotels both in Disney and around Downtown Disney area and this is where I will stay in the future when visiting Disney. Great valve for your money and very convenient. Parking is 14.00 per day and they do charge a resort fee per day as well. Read moreGenuine Hotels.com guest review
After being impressed with the rate that I had gotten for the room and being able to use my free night, I had a horrible experience during checkout. Not only was I charged for the night directly thru hotels.com the hotel themselves recharged me for the both nights. I understood that I had to pay for the hotel fees and parking fee which I found absurd […] but was okay with due to the location and rate I had originally gotten. After explaining to the clerk and showing her not only my hotel confirmation proving that I paid for the whole thing previously, I ended up having to go to my bank statement to show proof. After almost 30 minutes of being practically told that I was crazy and told there was nothing that could be done. I got on the phone with hotels.com and Alex from the Silver team fixed everything within a matter of 2 min. So my experience with the hotel was ruined but I will continue to use Hotels.com in the future because of their swift manner of being able to explain things. So when you check out take a gander at your statement cause honestly if I hadn't I would have ended up paying for four nights instead of one night since I used my redeem night. Read moreGenuine Hotels.com guest review
Hotel is very clean with competent, and respectful workers! Only downside is the hidden fees. Read the fine print before booking! Rooms are nice and comfortable with all sorts to of amenities. Nothing too fancy but gets the job done when you're exhausted from the theme parksGenuine Hotels.com guest review
"Love staying here"
Excellent! Loved the staff, service, cleanliness, food Everything!Genuine Hotels.com guest review
"Great Location for Disney Weekend"
Third stay in a year. When the Disney resort prices are too high,this is a great option! Hotel has bus service or you can hop a bus directly across the street at Downtown Disney!Genuine Hotels.com guest review
Overall we were happy with the hotel. There were a few things that were definitely nice touches, the free DVD rentals were awesome especially after a long day in the Parks it was really nice to come home and relax with a movie. Also I will say it was pretty cool that we could have Domino's deliver right to our room and the 24 hour Market was also nice. […] However the Market was a tad expensive. The only thing we weren't thrilled with were the shuttles to the parks, the were late most of the time which was quite frustrating because they only ran every half hour as it is and it took forever to get to the Parks. The couple of times we took the shuttles it took at least an hour and sometimes more. So we ended up with additional expenses because of taking ourselves to the Parks and paying for parking. Despite the shuttle thing we would stay here again, location was convenient, the cost per night was reasonable and the staff was pleasant. Read moreGenuine Hotels.com guest review
We recently stayed here before checking into our WDW resort. It is very clean and very spacious room! We could see fireworks from our room which our children loved! The only draw back would be the resort fee for internet and other things if you are only staying for 1 night. I would stay here again and would recommend it to people looking for an affordable […] and nice hotel! Read moreGenuine Hotels.com guest review
I enjoy my stay it was great. If I have to I will choose it againGenuine Hotels.com guest review
Hotel was very nice and cleanGenuine Hotels.com guest review
"close to Disney, airport,etc"
great stay, very comfy, close to everything,,very cleanGenuine Hotels.com guest review
They charge a location fee and parking fee. This is not advertised in their ad. With tax it is about 50 percent of the room cost added on.Genuine Hotels.com guest review
Breakfast was $65 for two adults. Yikes. It was delicious so ohh well. Room was clean but view was terrible.Genuine Hotels.com guest review
"good hotel, but beware of parking and resort fee"
goodGenuine Hotels.com guest review
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