All hotels in Grapevine, Texas, United States of America
1 room, 2 adults
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1800 Highway 26 E, Grapevine, TX, 76051, United States of America, ‏‎855-239-9397
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4.5 / 5Excellent

Score breakdown (from 382 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.7
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2.0 / 5Fair
"old"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Old renovation. does not deserve the room rate.
Genuine Hotels.com guest review
1 night family trip Jun 2, 2015
canghui
US
5.0 / 5Outstanding
"Perfect for being stranded"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I got stranded at DFW for the night so I just wanted a convenient, clean, and nice hotel next to the airport. Everyone there, from the driver to all of the hotel desk staff was extremely friendly and helpful with any requests I had. Room was updated and clean. Only complaint was that there was no little store open when I got there to purchase water or snacks, but the front desk did have a couple they stashed (I am assuming I'm not the first guest to complain of this...) highly recommend it if you need an airport located closely to the airport!
Genuine Hotels.com guest review
1 night business trip May 25, 2015
Rebecca
US
5.0 / 5Outstanding
"Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great time...enjoyed indoor pool while it rained, room service, the Vinyard, Bonnie and Clydes, ping pong, comfortable rooms, friendly service, and close vicinity to everywhere we wanted to go.
Genuine Hotels.com guest review
3 night family trip May 22, 2015
Christy
US
1.0 / 5Poor
"Slow response"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Toilet broke and flooded the room. I called down to get it fixed and they said someone is coming shortly...shortly never came until 9a.m. They did offer another room, but I decided to go ahead and checkout at that point. I had to use the downstairs restroom and then I left. The management took forevER to get back with me, but when they did, they offered a free room.
Genuine Hotels.com guest review
1 night trip with friends May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"weekend gettaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Family memorial weekend live in Dallas area. Was a good get away especially with all the rain.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel.............."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed our stay!!!!!!!!!
Genuine Hotels.com guest review
1 night trip with friends May 16, 2015
Jennifer
US
5.0 / 5Outstanding
"Anniversary Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I always come to this hotel for our Anniversary. It's our favorite place to stay in Grapevine.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
Shelby
US
5.0 / 5Outstanding
"it was what i expected."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The ONLY complaint I had was they didn't have the Texas Ranger's ball game on their cable selection. Like I said only complaint.
Genuine Hotels.com guest review
1 night romance trip May 15, 2015
Jerry
US
5.0 / 5Outstanding
"very happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very enjoyable and nice
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
eric
US
5.0 / 5Outstanding
"peace and quite"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we had to sleep at the airport because of a three day storm in Dallas then we finally got into the hotel. thank goodness
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
leslee
US
5.0 / 5Outstanding
"Fun and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was great. Lots of things to do. Location was awesome!! Breakfast was really good. The beds were a little hard but other than that. Would definitely stay again!!
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Great trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had an amazing experience, the staff was great!
Genuine Hotels.com guest review
1 night business trip Mar 28, 2015
Lisa
US
5.0 / 5Outstanding
"Nice and Relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a wonderful stay and even better service! The kids had fun in the indoor pool and with all the friendly and helpfull service with smiling face gave a warm welcoming..
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
Rachel
US
4.0 / 5Excellent
"Good for business trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for 2 nights and it was pretty good, but I didn't like how small the restroom was, and I am an average person, so if you are above average, I think the restroom could be a challenge. Other than that, good service, super convenience located, and good prices too.
Genuine Hotels.com guest review
2 night business trip Mar 20, 2015
Mauricio
US
5.0 / 5Outstanding
"We will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was awesome in fact my wife was upset that I couldn't get a room across the street but she was very impressed! The beds were awesome the pool was awesome and the staff was great!
Genuine Hotels.com guest review
1 night family trip Mar 14, 2015
William
US
5.0 / 5Outstanding
"Long airport lay-over"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great over-night between flights. The in-room recliner was excellent!!! All hotel rooms need this.........
Genuine Hotels.com guest review
1 night romance trip Mar 4, 2015
Randy
US
5.0 / 5Outstanding
"Stayed For Weekend Convention"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a pleasant stay. Clean comfy rooms and friendly helpful staff. The food was pretty good as well. I am definately staying there next years convention.
Genuine Expedia guest review
Other trip Mar 2, 2015
Isaac
US
3.0 / 5Good
"Not too bad..."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was decently price however the bedskirts were a tad bit dirty and had stains on them, but aside from that the overall experience was just okay.
Genuine Hotels.com guest review
1 night business trip Feb 27, 2015
Monique
US
4.0 / 5Excellent
"Nice hotel close to everything in Grapevine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was nice, very comfortable bed, & clean. There was substantial lighting in the bath which a lot of hotels don't have. Had fun on Main St & @ arts & crafts studios, enjoyed restaurants
Genuine Expedia guest review
Other trip Feb 17, 2015
Genie
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
hotel room and staff were good. Bed was very comfortable. However soaking tub was not very big. No complimentary breakfast such as a 3 star I went to recently. Or Complimentary cookies and other items. Snacks turned out to be very expensive.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"perfect!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely wonderful! Can't wait to stay again! Gorgeous hotel and perfect location seconds away from lego land, sea life,and so much more!
Genuine Hotels.com guest review
1 night family trip Feb 13, 2015
Candice
US
5.0 / 5Outstanding
"Clean and friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Only stayed 2 nights but staff was friendly and the hotel was very clean and comfortable.
Genuine Expedia guest review
Other trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Room, amenities were all lovely and better than I."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The complimentary breakfast was delicious, beautifully prepared.
Genuine Expedia guest review
Other trip Feb 4, 2015
claire
US
1.0 / 5Poor
"Never again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Shower door is only a half piece of glass causing bathroom floor to be extremely wet. Room was very musty smelling.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Top notch hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was beautiful and super clean. The staff were awesome and absolutely professional. I loved that there was a bar inside the hotel.
Genuine Hotels.com guest review
1 night romance trip Jan 26, 2015
Jose F
US
5.0 / 5Outstanding
"Very nice hotel with beautiful grounds/amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was beautiful as were the grounds. Lots of amenities and close to great shopping and restaurants.
Genuine Expedia guest review
Other trip Jan 27, 2015
LeeAnn
US
5.0 / 5Outstanding
"Nice room and nice staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had adjoining rooms with our daughter and her boys. Both rooms were very nice and just what we needed. Breakfast room staff was very attentive to our children's needs
Genuine Expedia guest review
Other trip Jan 8, 2015
Nana G
US
5.0 / 5Outstanding
"Cheers to the Hilton DFW Lakes Executive Conferenc"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a special day made even more special by Hotel mgr...Kim. Bar closes too early. lol
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
W James
US
5.0 / 5Outstanding
"New years eve"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
New years eve get away. It was amazing!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
sam
US
4.0 / 5Excellent
"Good Overall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great until I tried going to sleep, we had the king size bed, and the mattress was like sleeping on a rock.
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2015
Waylon
US
5.0 / 5Outstanding
"Winter vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pricing was great, staff was great. I will definitely stay here again.
Genuine Expedia guest review
Other trip Jan 5, 2015
walter
US
5.0 / 5Outstanding
"Nice hotel, rude checkin"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice hotel. My family stayed one night. The only down side was that the lady that checked us in was somewhat rude. She claimed she couldn't find my name in the reservations (we had already paid for the room) and when I gave her the confirmation number from hotels.com she said I was at the wrong hotel because their confirmation numbers started with a different number. She drilled me on whether I was at the right hotel, kept saying the name over and over. I assured her I was at the right hotel and showed her the email confirmation on my phone. Somehow she then was able to find my name.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"New Year's Eve getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed a brief New Years Eve getaway in Grapevine, the Christmas capitol of Texas. The hotel was wonderful and so was our stay!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Kimberly
US
3.0 / 5Good
"Just OK."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Shuttle wasn't running to downtown. That was the reason I stayed here. It was overpriced for the amenities.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Safe choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Always had great service and friendly staff. Been coming here for years since the 90's thru now. Rooms have an older feel, lower ceilings, but a comfortable stay. Would like to see a refresher to the rooms to maybe a more modern look but maybe that's what this location is going for. Would like to see a shuttle or cart service from self parking to hotel main lobby. Good location to airport and highways.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
Nabeel
US
4.0 / 5Excellent
"beautiful Christmas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was wonderful from the staff to the rooms.....beautiful.
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
Deidre
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The air conditioner in the room would not really cool... It stayed extremely warm in there.. Other than that the room/hotel was great
Genuine Hotels.com guest review
2 night romance trip Dec 26, 2014
Timothy
US
5.0 / 5Outstanding
"Excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great weekend getaway! Could not have asked for anything more.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"wonderful Christmas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was wonderful...everyone was so nice from the front desk to the house keeping...well stay again....thanks
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
deidria
US
5.0 / 5Outstanding
"Second visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a great visit. Breakfast buffet was excellent wonderful omelettes. Excellent hotel staff.
Genuine Hotels.com guest review
1 night family trip Dec 24, 2014
Jeraldine
US
5.0 / 5Outstanding
"Best hotel ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was perfect.
Genuine Hotels.com guest review
1 night romance trip Dec 22, 2014
Susan
US
2.0 / 5Fair
"Unlucky"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I asked on the 2nd day for my room to be cleaned, once at noon and again at 6pm. It never got cleaned. 2nd day I told them at 10: 30 am and again at 4: 30, all that was done was fresh towells were out on the bathroom sink, the old bar glasses, the beds, the trash, new soap, shampoo, or the old containers were not taken care of. Third day after talking again at 11 am and again at 2pm, they assured me it would be taken care of. It was but they were suppose to credit me on my Hilton Honors so I could use this at checkout, it was not and still two days later no credit has appeared. Just unlucky I guess, but we had two rooms, and both were unlucky.
Genuine Expedia guest review
Other trip Dec 26, 2014
ordinary travel
US
5.0 / 5Outstanding
"Couples Retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I have always enjoyed staying at this hotel and as always it was Wonderful. It's close to everything that we needed to get away from everyone and everything during the Holidays. The updates to hotel are great as well. We will be back soon.
Genuine Hotels.com guest review
2 night romance trip Dec 19, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great Location.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Manuel
US
4.0 / 5Excellent
"Had a nice time"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel. Staff very friendly and helpful. No free breakfast which was s disappointment for the price we paid.
Genuine Hotels.com guest review
5 night family trip Dec 19, 2014
Tiffany
US
2.0 / 5Fair
"Cleaning staff"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
First day room was not cleaned, 2nd day asked twice to have it cleaned and they asked if I was a Hilton Honor member, I said yes. Third day still not cleaned and asked for a refund, they did put towells io. Counter 3rd day
Genuine Expedia guest review
Other trip Dec 24, 2014
ordinary travel
US
4.0 / 5Excellent
"construction warning?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed in room 219. CONFRENCE room right above.At 9am they started floor work in that room,raised your heart rate as they were hammering and stripping the floor.Just glade we checked put at noon that morning.If you know you are renovating, why would you place someone right underneath??
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Sharique
US
5.0 / 5Outstanding
"Great hangout lobby"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we were in town to be with the family.
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Jerrell
US
5.0 / 5Outstanding
"Nice hotel near mall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed our stay. Beautiful hotel, very clean.Kids enjoyed the indoor pool, when it's cold outside. Only wished the room temperatures were a bit warmer.
Genuine Expedia guest review
Other trip Dec 23, 2014
Ramirez
US
5.0 / 5Outstanding
"Weekend wonder"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful time.. The bed could be a little softer though..
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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