The outdoor pool is great, there's a jogging path, sand volleyball pit, and lots of tennis courts, and the staff was very friendly. We had a couple of minor issues with our room and the manager sent us a couple glasses of wine and some breakfast vouchers to make up for it. Location is right off the highway but there is a TON of construction being done […] on seemingly every highway around the airport so prepare for some confusion and delays if you're not familiar with the area. Read moreGenuine Expedia guest review
Great hotel, very nice and clean. Would recommend it highly and close to everything we wanted to seeGenuine Expedia guest review
Wonderful staff. Wonderful grounds. The outside pool is beautiful and the small lake makes for a nice morning jog. Lots of things to do.Genuine Expedia guest review
"26th Years of Marrige"
Nice and quiet rooms.Genuine Hotels.com guest review
Loved it!Genuine Hotels.com guest review
Overall a great getaway from our kids. Next time we would ask if there are kid groups in the hotel before booking. The pools looked nice but were too full of screaming kids. We will stay again.Genuine Hotels.com guest review
"Nice Hotel, walking distance to the mall"
If I did it all over again I would pick this hotel again.Genuine Expedia guest review
"Beautiful and comfortable room!"
Great room, great service as expected with a Hilton property. Will stay again.Genuine Hotels.com guest review
Our first time to stay...we had a great time. The staff was very friendly. And we loved how close it was to the mall & resturants.Genuine Hotels.com guest review
"Great for Business or Vacation Travelers!"
Excellent location in the heart of Grapevine Mills near all attractions. We rented a total of six rooms for a family get together and the combination of budget friendly rooms, proximity to attractions and airports, as well as complimentary amenities made it perfect! I am a business traveler as well, and thought it was just as well suited to that. Staff […] was friendly and helpful, pools were great, wifi was handy and accessible and the walking paths around the lake were beautiful! Read moreGenuine Expedia guest review
Some girlfriends and I wanted a weekend getaway. The hotel was next to the Grapevine Mills Mall. We could have walked over but the hotel offered a complimentary shuttle to and from the mall. We were given adjoining rooms so we were able to stay connected. The hotel bar was a nice place to chill out after a long day of shopping. We also enjoyed the hot […] tub. Hotel was quiet and nicely decorated. Loved the fresh flowers in the lobby. They put a smile on our face every time we walked through. Read moreGenuine Expedia guest review
"Perfect place to stay in the summer"
The grounds and the pool by the lake are amazing. I think they train every employee to be the nicer than the next. One of the best places we have ever stayed.Genuine Expedia guest review
"Great hotel with all of the right amenities."
We stayed 4 very comfortable nights and the courteous staff made sure our every need was taken care of.Genuine Expedia guest review
"Worth the extra money"
We stayed only one night so we'd be close to the airport for an early morning flight - room was clean and comfortable, staff was helpful and friendly. When we arrived in Dallas earlier in the week we stayed at another, less expensive hotel nearby and it was horrible. We were happy to pay a few extra $$ to have a clean, quiet room.Genuine Hotels.com guest review
"Ziyads stay 4 May- 5 May 2013"
Apart from the ATM not working & not being informed about how to make out going phone calls from my room....it was a 4.5! The concerige, the night of my stay, was OUTSTANDING!Genuine Hotels.com guest review
"Great hotel at a very reasonable price"
I had a conference at the Gaylord Texan, which when I looked at the prices seemed to be too high for the level of services offered(especially that it is in the middle of no where). As an Alternative, I found the Hilton to be a wonderful place to stay in, reasonable prices, hourly shuttle to the Gaylord Texan(24hrs), and free shuttle to the airport. […] Very nice and clean room, pleasant staff and large swimming pools. Read moreGenuine Expedia guest review
It was very good. The outside Pool wasn't open yet and if you are wanting food after 10:00pm your might as well go out and get it.Genuine Hotels.com guest review
"just a getaway"
everyone was real niceGenuine Hotels.com guest review
"wish I could have stayed longer!"
Beautiful property; very attentive staff; server in Bonnie & Clyde's bent over backwards to accommodate. I forgot my toothbrush..... front desk offered to send one up. I "lost" my water bottle on the shuttle. Every effort was made to return it to me. Superior level of care"Genuine Hotels.com guest review
"this hotel was a nice place to stay... years ago"
The room service and food were great! The bed was stiff, pillows went flat, and I didn't sleep well at all. The "blackout" curtains wouln't shut all the way, leaving a light from the hotel across the street streaming in all night, right in my eyes. The room was hot, and there was air conditioner controls on the wall that looked like they had been there […] since 1980. With a little updating, I could see giving a 4 or a 5 rating, but the most I can say for now is a 3.5. Embassy Suites (across the street) is probably a better value for the money, since it includes breakfast, and it's still in the Hilton family. Read moreGenuine Hotels.com guest review
"Great location and holiday events for the kids"
We enjoyed our stay and they even had an Easter Bunny for the kids.Genuine Hotels.com guest review
Our experience at this hotel was one of the worse, my family and I do not recommend this hotel to anyone..Genuine Hotels.com guest review
Great location for many of the Grapevine and Dallas attractions with friendly staff and great rooms!Genuine Expedia guest review
I got the hotel room for my daughter's 17th birthday so that we could have a mother/daughter getaway. When I checked in I told the woman that it was my daughter's birthday so she sent up cookies with a note wishing my daughter (by name) a happy birthday. That was extremely nice and I was very surprised. I am not used to good customer service anymore […] and this hotel pleasantly surprised me. I will definitely stay here again. The facility was excellent. My only complaint if you could call it that was that the indoor pool was not heated and the hot tub was too hot. But still an excellent hotel. Read moreGenuine Hotels.com guest review
Response by Hilton DFW Lakes Executive Conference Center Dear Amy, We are so glad you enjoyed your special weekend and so pleased we had the opportunity to be a part of these special memories! Kindest regards, Steve Haley, CHA General Manager
Housekeeping started knocking at 9:10 on Sunday morning. We were disturbed thee times prior to 11. Hotel is nothing special, people were friendly, but there is no excuse for being rushed out of the room on a Sunday morning. Will not return, and will think twice about using Hilton properties in the future for business or pleasure. I travel extensively […] (100+) nights per year for business. Read moreGenuine Hotels.com guest review
Response by Hilton DFW Lakes Executive Conference Center Dear Traveler, Thank you for your business. We appreciate feedback from frequent business travelers such as yourself, and we continually strive to provide the very best service to all of our guests. We always respect Do Not Disturb signs and any directives from guests about their room cleaning requests, and we thank you for letting us know about your preferences. Kindest Regards, Steve Haley, CHA General Manager
"Top notch value"
This hotel is a great value for the quality. It's got everything you need,it's extremely nice, the staff is great, and it's fairly central to all things dallas. No need to spend 3 times as much to stay downtown.Genuine Hotels.com guest review
Enjoyed it alot.Genuine Hotels.com guest review
"Glad to stay here"
I stayed here twice before my flight at DFW left very early the next morning after Thanksgiving and then again after Christmas... and will definitely stay here again. It's convenient to the airport and has a shuttle that runs every 30 minutes. Food at the restaurant (or at room service, as I had it) was very good, although a bit pricey. The bed was […] very comfortable with nice linens, and the room rate was very reasonable considering how nice Hilton Hotels are. Only a couple minor things keep me from giving it 5 stars instead of 4. The phone buttons didn't work so you couldn't go directly to room service or check out. One of the meals was fantastic; the other one was just mediocre. I never got a checkout bill under the door in the morning. Read moreGenuine Hotels.com guest review
"Great hotel for all travelers!"
Hotel staff were helpful, friendly, and accommodating. Room was clean. Comfortable beds. Bathroom was slightly outdated and small. We stayed here because we were visiting the ICE exhibit at the Gaylord Texan. The Gaylord and Great Wolf Lodge are only a couple of minutes away but the Hilton was much more affordable. The Gaylord was extremely crowded. […] I'm so glad we stayed at the Hilton instead. Read moreGenuine Expedia guest review
Hotel was very well kept and rooms very nice. Staff was exceptionally friendly. Would definitely stay again for this location.Genuine Hotels.com guest review
Everything about the hotel was great except the shower head. It sprayed in strong streams very hard. Very uncomfortable taking a shower.Genuine Hotels.com guest review
"Was a great surprise"
We were stuck at DFW airport on Christmas night with no luggage. I called hotels.com for a reasonable hotel with shuttle service at midnight. We were pleasantly surprised when we got there. Staff was so accommodating and room was great. The bed was so comfortable. I would recommend this hotel.Genuine Hotels.com guest review
Staff was friendly, service, & room rate both outstanding! I will definitely stay here again.Genuine Hotels.com guest review
"One of my favorite hotels"
This is a great hotel! Definitely lives up to the Hilton name! Staff was great! Was a busy weekend for me, but did get to take the kids to the pool, and they loved it! Grapevine Mills mall was within walking distance. Great restaurants nearby. Would definitely stay here again!Genuine Hotels.com guest review
"Love this Hotel"
This was my second stay at this Hilton. It is an older hotel but it seems to have always been a Hilton, instead of a different hotel that they bought and tried to refurbish. I love the walking path and small lake behind the hotel. Parking is free. The food is excellent. There is a reasonably-priced breakfast buffet every day - omelets made to order, […] etc. Good coffee. Very nice place to stay. Read moreGenuine Hotels.com guest review
"Great Location in several ways!"
The hotel was beautiful. We came in at night so we of course got the full benefit of the lit winding drive and the Christmas decorations, but beautiful non the less. The staff was always very friendly and helpful with any questions we had. The room was very nice, not huge, but we didn't really need a huge room! The bed was really comfortable and that's […] what counts most to us! The location of this hotel is what really got us, we actually werent sure WHERE we were staying until our GPS guided us in, and we were so happy to see how much was available around it! Bass Pro across the street, Grapevine Mills right next door. The nice thing also is that even with everything so close it was still very quiet at the hotel. Elegant location to stay the night, we WILL use this hotel again the next time we head south! Read moreGenuine Expedia guest review
Fantastic facility and staff. I brought a 9 and 7 year old to Grapevine to go over to legoland and was more than pleased with the hotel. The swimming pool and back area behind the hotel was over the top. Thanks for such a great experience.Genuine Hotels.com guest review
Room and service were great. Clean and friendly. Lobby could use some help. It's not inviting. Not a gathering spot; just a pass through.Genuine Hotels.com guest review
Honestly me and my buddy honestly thought when we walked in that we weren't worthy of being in that hotel. But the staff was so friendly and made us feel like royalty. The beds and pillows were super soft, everything was almost too good to ask for more. I will most defiantly be back!Genuine Hotels.com guest review
"beautiful hotel and restful stay"
i had never stayed in hilton and it is beautiful. i walked around the facility and loved it. i smells really great, too.........no one could tell me what it was flowers..candles? but it smells wonderful............ beds comfortable...........and the room was very nice. the only complaint i'd make (and i'm a dust free fanactic) i noticed the vent to […] the heater/air conditioner was really dusty/dirty and i don't like that .............also felt the bathroom tiles looked like they needed cleaned. That just makes me feel those important things got looked over...........I'd still go back in a minute! I loved the hotel. food is great, too!!! Read moreGenuine Expedia guest review
"DEFINATELY GOING BACK!!"
Great facilities and so very close to anything and everything me and my girls wanted to pass the time or eat or play.Genuine Expedia guest review
"Returning home from Thanksgiving Weekend"
Everyone was very nice from the front door to the front desk. I really enjoyed my stay at the hotel.Genuine Hotels.com guest review
I really enjoyed my stay. Everyone was Extremely Accommodating. I will return very soon.Genuine Hotels.com guest review
"DFW LAKES HILTON"
Staff super nice and helpful!!!! I will use in the near future and recomend to friends and family.Genuine Hotels.com guest review
"it was ok"
I have had nicer rooms at much cheaper hotels. It was nice, clean, and quiet.....but i wouldn't spend that much again when i can get a much nicer room at half the price. This is definitely a situation when you are paying for the name not the quality.Genuine Hotels.com guest review
"Fitness Center A+"
Awesome fitness center and outdoor athletic compound!Genuine Expedia guest review
Response by Hilton DFW Lakes Executive Conference Center Thank you!
I enjoyed and the staff was very friendlyGenuine Hotels.com guest review
Five of us went to a conference in Dallas area and stayed at this Hotel in Grapevine. The location is great (10 minutes from the airport). Some nice tennis courts there. An indoor and outdoor pool (indoor pool stays open until midnight). A gym (which opens at 5:30am but closes at 10pm). Very clean and modern rooms. Our only gripe was with the internet […] access. Unlike many other Hilton hotels where it's complimentary, this one had a daily fee. Read moreGenuine Hotels.com guest review
everyone was really nice and helpful. except that getting a shuttle from the airport wasn't easyGenuine Hotels.com guest review
"Great for family - Great Wolf Lodge nearby!"
Hotel is conveniently located nearby Grapevine old downtown & outlet mall. Shuttle bus is a plus that drives you to nearby locations. Plenty of restaurants nearby within walking distances. Downside is room is a bit old & requires some upkeeping.Genuine Expedia guest review
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