only drawback is the parking is very expensive.Genuine Hotels.com guest review
"Beautiful place to stay!"
Was everything and more then expected. Nice clean hotel with all the amenities. Wish we had more then one night to stay. I recommend the Manhatten Beach Shuttle.Genuine Hotels.com guest review
"Convenient but beware of extra charges"
We were happy to have a hotel so close to LAX. Most of the staff were very friendly, however, the wait time at the front desk was ridiculous (over 15 minutes) and I was told that the cost of a refrigerator to keep the milk for my baby was 25% of the price we paid for the room!Genuine Hotels.com guest review
"Great Gateway to LAX"
Pros - Great Staff, LAX convenience, clean and comfortable Cons - pool is small and a bit bleak for scale of hotel, food was quite expensive, surrounding neighborhood is industrialish as one would expect so close to the airport.Genuine Hotels.com guest review
"WARNING PARKING EXTRA MANDATORY FEE"
The check-in staff were awful and rude! Management was nice when I complained, but they didn't do much to rectify the awful treatment and situation it left me in. It is an airport hotel, but in case that doesn't remind you of hearing planes take-off and land all day and night, think about it. Also, I was not informed in advance that hotel guests must […] pay a flat rate $30/day parking fee! And there is absolutely no other parking option. Food is available, and decent, which is a major necessity as there is nothing but fast food around for a few miles... well, except a Denny's. Read moreGenuine Hotels.com guest review
"Disappointed in this Hilton"
I was on the 13th floor with a wall adjacent to a coke machine And An ice machine. I could hear the clanking of coke cans from the Machine and People retrieving ice till late in the evening. To add to This annoyance, the droan of planes overhead was surprisingly Audible And disturbing. It's a beautiful hotel but I wouldn't recommend This Hyatt to any […] of my friends Read moreGenuine Expedia guest review
This is a nice hotel. The only dislikes are you have to pay for wifi and parking per night. The parking is under ground in a very tight parking lot. You may come and go as you please at no additional cost . This hotel is near very close to the airport and car rental locations. they have shuttle buses that run from the airport right to the hotel for […] your convenience . if you plan on traveling into the Hollywood area I would suggest that you find a hotel closer. the travel time from this hotel to Hollywood is about 20 to 30 minutes Read moreGenuine Expedia guest review
"nice hotel but under re construction"
were not even there 24 hours so all was good as I never used the bed lolGenuine Hotels.com guest review
"The fornt desk staff"
She was every helpfull I check in around 12:30 just a little after noon. I was early but she was able to get a a nice room she was courteus and greeted me with a smile. I know its there job but I travel a lot and its nice to see that.Genuine Expedia guest review
Worst Hotel I have ever stayed in. There is not enough space to explain all the problems. I would not recommend this hotel to anyone. The excuse they kept giving is its a holiday weekend & all their experienced staff is off for the holiday. Poor excuseGenuine Hotels.com guest review
Hotel is very cry clean , good rates for two rooms my family and enjoy this hotel will. Be back for sure whenever I be around ...Genuine Expedia guest review
Everything about this hotel was perfect, from the friendly and welcoming staff, to the room and bedding. It was a fabulous stay and I would definitely choose to stay there again.Genuine Expedia guest review
"Loved it. Great"
very nice will stay again. Great room service. Food was very good.Genuine Expedia guest review
"Overnight to catch a flight"
There were a lot of people in the lobby when we check in, but we were checked in quite quickly. The room was nice and clean and well decorated. Beds very were comfortable. We felt well taken care of and safe.Genuine Expedia guest review
had to spend a lot of extra money on my stay. Was treated like young people who don't have money. But everyone besides the supervisor was great. I was impressed with the housekeeper, valet, and front desk, all made me feel like i was on a getaway.Genuine Hotels.com guest review
No problems what so ever...Genuine Hotels.com guest review
It was a great hotel with a few exceptions: Elevators were extremely slow and semi clunky. Sometimes we had to go into one and go up in order to fit so we could go down since there was a lot of traffic. Elevators going up from the parking lot were slow and didn't work at one point. As far as cleanliness, it was great until the very last day we were […] leaving, we exited our room to go down the elevator and there was a huge roach! I dunno if it came from a person or there are roaches in the hotel :( We didn't see one earlier, but they are huge. Read moreGenuine Expedia guest review
"great night sleep"
The bedding was very comfortable, the room was clean, and quite.the blinds blocked out the morning sun, was able to sleep in.great place to get a good nights sleep.Genuine Hotels.com guest review
I really liked my room, but the staff were extremely rude!!! Who ever the guy was that checked me in was not at all friendly. I dont even think he knew how to smile. Then at 5 am the hotel staff and security were yelling at my neighbor because his credit card didnt go through so they were yelling "wheres your money, wheres your money, you need to get […] out!!!" I couldnt wait to leave...... Read moreGenuine Hotels.com guest review
Very slow check in at Honors desk, late shuttle to airport, and run down rooms. There are better values.Genuine Expedia guest review
"A good overnight stay hotel"
eveything is OK for one night stay, the hotel is right located in airport within walking distance. the bad thing is that the parking fee is expensive.Genuine Hotels.com guest review
"Safe and clean hotel close to the airport"
This hotel was extremely beautiful and a lot of great offers are there for people to take advantage of, including the bistro or the bar. The rooms were always clean and I felt safe the entire time I was there. It was such a nice hotel and everytime I go back to Los Angeles, I definitely would like to stay there. My only complaints were that the staff […] at the front desks took a little longer than I would have liked to help me check in, but checking out was no problem and also I had to pay $40 or else wait to check in for 2 more hours. That made me really made, but I had to bite the bullet. The hotel also offers a shuttle that goes to the airport for free and this was so helpful. All in all, minus the slow help at check-in and the extra $40 for early check in, 9.9 out of 10. Read moreGenuine Expedia guest review
"Nice hotel but elevators slow."
Slow elevators and expensive parking. But super comfortable bed.Genuine Expedia guest review
Amazing vacation , great rate , very clean good stuff me and my family enjoy..Genuine Expedia guest review
The hotel is clean and elegant. The front desk staff was discourteous. Especially the front desk lady when we wanted to check out in the morning. She was rude and impolite. I asked about the location of the air-port shuttle, she simply pointed with her nose and continued to do her work. The only reason I choose Hilton is for its reputation. I really […] wish Hilton can spend more time in training their front desk staff to be more courteous. Read moreGenuine Expedia guest review
"Excellent hotel but too long a check-in line"
This hotel is in great shape, and the rooms are like-new. Didn't get to experience the lobby or other common areas, though. My one huge complaint about the place is there was a very long check-in line -- not just at a peak hour but also in the middle of the night. You might expect such a line at a budget cheapo hotel, but you would not expect it at […] a Hilton. I am sure the hotel would say that they had an unexpected volume of guests checking in, but surely they have enough experience and history to be able to project their check-in volume and staff accordingly. Read moreGenuine Hotels.com guest review
"big room to stay"
Nice, big, clean room, comfortable, will come back again.Genuine Expedia guest review
"Excellent stay near the airport"
From the moment we arrived for check-in until the day we left, the hotel and it's staff were excellent. Even the housekeepers were extremely friendly and helpful. We had a lot of meetings away from the airport area so we did a lot of driving, but each night it was so nice to walk into this hotel and feel at home.Genuine Expedia guest review
I big hotel, featuring an outdoor pool, and large workout facility.Genuine Hotels.com guest review
"Cheap but you get what you pay for"
The check in process took well over 30 minutes due the hotel not being properly staffed. No smoking room stunk of smoke and due to the hotel being understaffed it took a half hour to get another room. In the morning we had to take a cab to the airport due to there was not enough airport shuttles. Other hotel guests had to do the same.Genuine Expedia guest review
One of the nicest Hiltons I've staid at. The perfect place to stay if you have an early flight out of LAX and don't feel like fighting the traffic in the morning. I will definitely stay here again in the future. Restaurant and full Bar available along with comfortable room and exceptional staff makes this place simply awesome. The valet service for […] leaving your car for extended stays was very affordable and easy to use. Read moreGenuine Expedia guest review
"Forget bang.. This was a Kaboom for the buck!!"
I was visiting LA for the first time in 10 years. I was there for a family reunion. The location of the hotel was very convenient to get around the city. I was very please with the luxury feel of the hotel. Mostly, since I was seriously disappointed in the lack of residential development in the City of Los Angeles. My room was very comfortable and I […] enjoyed having a room on the top levels with an excellent view of the whole city. Read moreGenuine Expedia guest review
"Nickel and diming to death, typical Hilton"
When you spend $200 per night on a hotel, it seems logical that you could expect your internet service for free. Nope, $13/day extra - and it is so slow it is very difficult to get anything done. Funny, it's free at the cheap hotels, why not the Hilton? I get in my room and decide to have a snack - $16 for some chicken wings is found on the menu. Well, […] OK. But wait, by the time it got to my room with all the extra charges it was $26, not $16. Great. Oh yeah, you want to park your car - that'll be another $27/night. It's too bad really. The hotel is nice, but by the time you're done there, you fell like you've been robbed. Read moreGenuine Expedia guest review
I enjoyed the stay in my hotel room. Great bar! Food could be better. I was disappointed with the valet staff. It wasn't as friendly like other places I have been. I staff should be more enthusiastic and welcoming.Genuine Expedia guest review
"Nice hotel by LAX"
The room was clean and comfortable. I loved the sheets and wouldn't mind purchasing them! The bathroom was missing a fan and the door was hard to shut. I had to call the front desk for a refill of coffee because they somehow missed that on one of their room cleaning stop-ins. The room also didn't have a mini fridge. Overall a good deal and pleasant […] enough. Read moreGenuine Expedia guest review
This hotel met our needs well--we wanted to stay close to the airport and not spend too much on the rooms. The self parking was expensive, and we tried not to eat the expensive food in the hotel, but the hotel service was accommodating, and the rooms were comfortable and clean.Genuine Hotels.com guest review
"Early registration fee"
Very nice hotel. very close to LAX with easy access. I was surprised to have a $35 fee for checking in at 11 a.m., though could have stored my luggage for less I am sure. I was not returning until late and wanted to avoid the hassle of retrieving my luggage. I understand the economic wisdom of their policy, but want folk forewarned.Genuine Hotels.com guest review
Check in process was horrible. There was a regular check in line and a Hilton Honors line. Very confusing since customers didn't know which line to stand in. Also, parking fees were ridiculously priced. I believe one hour of self park as a guest was $11.00. Valet was $36.00. Room was very nice but a little noisy since a runway was nearby.Genuine Hotels.com guest review
"Very nice stay but bring your pocket book"
The Hilton has always been known for its quality rooms and service, but be ready to pay for your stay. My room was very nice, clean and the bed was comfortable and the hotel service was great. This all comes at a steep price though. You'll have to pay a lot extra for parking, WI-FI and breakfast if you decide to stay here. Worth it if u can afford it, […] but definitely not if you are on a budget! Read moreGenuine Hotels.com guest review
"Room temp hard to manage"
Overall, the hotel is in good shape, had a comfortable bed, nice pool. But, I don't think we'll stay there again, as it was noisy with the airport so nearby and very crowded. We stood in line to check in for over 15 minutes, we stood in line again to get a replacement room card/key because our first one failed. We tried swimming in the pool but it was […] very crowded. The room faced west and had full sun on its windows long enough to make it very difficult to regulate the temperature. No matter what we did, we couldn't get the thermostat to read below 76 degrees. I think some of these things could be a quick fix, and the hotel should be trying harder to make customers as comfortable as possible. Read moreGenuine Hotels.com guest review
"Stop over at airport"
Very pleasant. Easy check-in. Nicely equipped rooms.Genuine Expedia guest review
I found the entire room to be spotless. The Hilton strives for excellence and during my stay I found it to keep in accordance with it's goal.Genuine Hotels.com guest review
"Nice Hotel close to Airport."
When I came back from LAX in Japan, I chose it concerning the hotel close to the airport. The access from an airport is good, too and is very satisfied. It is regrettable that WiFi is charged alone.Genuine Expedia guest review
I felt safe and comfortableGenuine Hotels.com guest review
"Convenient and priced right"
I've been to this hotel before - that's why I chose it - convenient location, upper end accomodations at a reasonable price.Genuine Hotels.com guest review
"Beware of the "Extras""
Beware of the extra charges for parking and an in-room refrigerator. They can really add up for an extended stay.Genuine Expedia guest review
"Nice hotel, but..."
Had to ask for a mini fridge. The room did not have it. The most terrible thing was the parking. Even thoug we didn't ask for vallet service and we were staying specificly just for the night it was extremely hard to find a spot in the garage and we were charged $27 after driving around for 20min in the garage until we found a parking spot. Disappointing. The […] vallet guy was very rude and unhelpful with our doubts about parking. It seemed like we were bothering him just for talking to him. Read moreGenuine Expedia guest review
"Hotel needs some improvements"
Nice and inviting Lobby. Friendly staff at registration.Genuine Expedia guest review
"Quality hotel near LAX."
Well-appointed and extremely convenient hotel with outstanding staff. Nice restaurant, but very pricey -- may be OK on an expense account, but way too expensive for a traveling family. Excellent and moderately priced 24-hour snack bar/coffee shop, however.Genuine Expedia guest review
"very comfortable, we loved it"
We loved the room and the hotel. It was convenient to where we wanted to go. The only problem i had with the hotel was the parking. I don't know what the average around is but $27 dollars a day for a guest i felt was steep. But even with that, the room was so nice that we would stay again.Genuine Hotels.com guest review
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