"Parking is terrible. Everything else is fine."
I wanted to check in to my room and then return my rental car. I attempted to unload my car in front of the hotel before being stopped by the bell captain. He told me that the hotel offered 30 minute free parking for guests to unload their car and check in. By the time I found a parking spot and waited in line to check in, 35 minutes had passed... Thankfully […] the front desk gave me a new parking ticket to reset my 30 minutes, but overall it was an unsatisfying experience. Read moreGenuine Hotels.com guest review
"Very good service!!!"
Appreciate the good service of the personnels.Genuine Hotels.com guest review
"convenience at hand"
We only stayed overnight at it was exactly what we needed.Genuine Hotels.com guest review
"Nice hotel close to the airport and free shuttle."
Nice hotel close to the airport and offer free shuttle to the airport, 24 hours. This was very convenient for our flight at 6:00 am. The room was big and confortable, but we found ants on the room, which was a little disappointed. Even though the room was really clean. One suggestions: offer a better price on the parking since it was really expensive. […] We just use it for 3 hours and pay $ 19.00. Read moreGenuine Expedia guest review
It was great. Enjoyed my stay. All clean. Only stayed 24 hours.Genuine Expedia guest review
"Bad choice near LAX"
The room space and bed are so small compared to other hotels having same prices. Especially the shuttle bus is substantially terrible due to the long line and insufficient number of buses. Even it is only ten mins drive to terminal, it took us nearly an hour to get to the airport, resulting in missing our flight! Overall, I highly recommend that you […] guys don't choose this hilton, otherwise you would regret a whole lifetime. Read moreGenuine Expedia guest review
Easy checking in late at night with shuttle to LAX IN AMGenuine Expedia guest review
"A good place to stay near LAX, but...."
I am in Los Angeles frequently and often stay near LAX since it's actually a pretty convenient area to be in. The Hilton is a good option for the area, though I feel like things like parking and internet are a lot more expensive than they should be. This time I splurged on a 1 bedroom suite on the Executive Level and have to say it was great... extremely […] spacious and there was access to the lounge that has a free breakfast and drinks. But other times I have stayed in a standard room I was not very impressed, a bit small... plus I always end up in a room with two double beds... it seems like they lack enough king bed rooms. Plus the lobby can get a bit crazy with various functions that come through the hotel. But all in all, if you get a good rate here... compared to the Sheraton or Westin, then it's not a bad option. But otherwise I prefer to stay at one of those hotels. Read moreGenuine Hotels.com guest review
Parking for visitors is much too high $29.00 each. Would have cost me $60 for my two grandchildren to visit. Had to go down the street to carls jr to meet them.Genuine Hotels.com guest review
"Nice hotel close to the airport"
Just stayed overnight on my way back from Peru. Staff was excellent and made my stay exceptional. Great food, prompt room service. Highly recommend and will certainly use this hotel again!Genuine Expedia guest review
Stayed in this hotel for a layover, ordered a movie on Hotel tv menu, but then the tv lost signal. Called and the guest service told me some one is fixing it. but it is not fixed before I went to sleep. I would say that should not happen in a 4 start hotel (or 3.5 star?) Well the good thing is they did not charge me the movie I ordered. Overall, the […] experience is disappointing... Read moreGenuine Expedia guest review
overall good. staff were friendly and helpful. forgot my phone charger. was able to charge my phone with security staff. Wi-Fi signal not very strong.Genuine Expedia guest review
"Close to Airport, regular shuttle, great staff."
The staff was wonderful. Not only were they friendly and accommodating, they went above and beyond. I hit it off with the clerk at reception, and they bumped me up to a King size bed! Made my business trip feel 100x more fun knowing I was staying in a fancy room.Genuine Expedia guest review
Excellent, very clean awesom staff very accommodating felt like home.Genuine Expedia guest review
It was pleasant stay and was very close to the airport.Genuine Hotels.com guest review
"Wedding night Katz/Gollub"
It was my daughter's wedding day. August 31 she got married to Adam Katz. When they arrived with a limo at the Hotel and the people at the front desk saw her in their wedding attire. GUESS WHAT??? They up graded them to a suit with all the goodies. Masha and Adam Katz had the best stay at your place I am so happy thank you for helping my children Yael […] Gollub Read moreGenuine Expedia guest review
"Very nice hotel, good restaurants, good service"
The Manager Mr Luis was very useful to solve a problem that I had, the clerks were very kind, and the food in the italian restaurant was more than good ! Nice hotelGenuine Expedia guest review
I stayed at the Hilton LAX on my way home from Hawaii. The hotel was beautiful and well maintained. Our rooms were spacious and clean. We enjoyed using the pool and dining in The Landing Restaurant. We only stayed one night but we were not disappointed. The Hilton also had a shuttle to and from the airport. Make sure you give yourself plenty of time […] to get to the airport before your flight because the shuttle is very popular. Read moreGenuine Hotels.com guest review
"overpacked parking garage"
I forgot my samsung galaxy iii in the room when i checked out. 40 minutes later i called the hotel from anaheim and of course my phone was gone with the wind!Genuine Expedia guest review
"Little things to consider"
Overall satisfactory experience. Little things to consider : Higher floor is more affected by take off and landing noise, try to stay low. House keeping opens door and enters in the morning, lock your door before going to sleep. Called for extra towel two days without getting results, had to take towels from pool area. 24 hour bistro sandwiches, better […] walk to Carl's Jr a half block away. 16th floor lounge is too small for a busy period, 2 days in a row had to stand trying to grab a seat, and waited more than a few minutes for continental breakfast table to be refilled. The breakfast buffet was not above average in quality, utensils and glasses were dirty, at around $22 per person it feels about $13 over priced. Read moreGenuine Expedia guest review
"Can't park here if your car is bigger than a mini"
Could not park our truck as max. Height is 5'9 so we were forced to use valet. Cha Ching. Could not check into my airline on main screen in lobby, had to go to 2nd floor, cha Ching. Not going to buy new car just to use again.Genuine Hotels.com guest review
"Looks can be deceiving"
This hotels looks beautiful. The check in staff was wonderful and the room was very comfortable. But that's were the thumbs up stops. There were 4 hot tubs, 1 broken, 1 freezing cold, 1 luke warm with no jets and the last 1 semi functional. We paid for $13 for WIFI and it only worked if you sat by the door. Room services food was not good quality and […] very overpriced. Everything in this hotels was over priced. Drinks at the bar were $20 each, you had to pay by the hour to park your car @ $9 per hr. Just think ahead if you plan on staying here. Read moreGenuine Hotels.com guest review
great staff, very accommodating, perfect location, wonderful shuttle service to and from airportGenuine Expedia guest review
"A Great Experience"
I had a great stay at the Hilton. It was convenient to all tourist sites and cities nearby such as Santa Monica and Beverly Hills. The parking fee is high, but there is a parking spot next door with a lower rate. The exercise facility is great. They also should provide guest with free Wi-Fi, I would stay here again,Genuine Hotels.com guest review
great property, very close to LAX and rental car lots. easy access. lobby bar/ restaurant has great food and serviceGenuine Expedia guest review
We enjoyed the hotel, but felt the parking fee was too expensive as we were residents at the hotel.... a charge of 29.00 a night. We will most likely look at other hotels do to this high charge and the idea that we had to park four to six levels down which a bothersome task ever time we came and went.Genuine Expedia guest review
The building is kinda old. Need remodeling.Genuine Hotels.com guest review
"Dirty, worn down hotel"
Unless you need to be near the airport there is no reason to stay in this worn down, dirty hotel. In any case, there are a number of alternatives in the area within the same price range which are unlikely to be worst than the hilton. In short, Avoid this hotel.Genuine Hotels.com guest review
Excellent accommodations!Genuine Hotels.com guest review
The only problem I had was that there was no refrigerator in our room. I should have called to complaint but we had already unpacked and we were tired. We also had a very busy few days so I just forgot about calling about it. It would have been perfect if we had a refrigerator.Genuine Hotels.com guest review
"Extremely well-run hotel"
Every aspect of this hotel was excellent. Room was very clean and comfortable. Food well-prepared. Staff members were gracious and helpful. I'll definitely stay there again when visiting LA.Genuine Hotels.com guest review
"Good airport stay"
The hotel was very comfortable (although the bed did not suit me), convenient to the airport, and quite nice. It's huge though, and very busy. The pool is nice, but small. The weight room was much nicer than an average hotel. Downgraded for having to pay for internet.Genuine Expedia guest review
Parking is to expensive.Genuine Hotels.com guest review
"Some amenities don't fit such a worldwide name"
Charging for using the business center computers per minute or for prints per copy is not necessary Charging for parking is acceptable yet locating a vacant spot is like an impossible puzzleGenuine Expedia guest review
"Disappointing for a quality hotel."
The hotel staff and appearance were very nice BUT the room we were given was extremely noisy and the bed had been laid on and pillows were all messed up when we entered the room. We had only a short layover and hoped to get as much sleep as possible but we were given a room right next to the elevators and after trying to get to sleep through the noise […] we finally had to get up, get dressed, pack up our things and move to another room, which shortened our sleep time considerably. It was also very disappointing to come into a room that had obviously already had people in it due to the condition of the bed and pillows, and was a chore to try to find pillows among those that were messed up on the bed, that looked unused ( I wonder if the previous guest had already rejected that room due to the noise). Needless to say, I was very disappointed in the original room and had a hard time sleeping due to all the ordeal to get to a quiet, clean room. Read moreGenuine Expedia guest review
"Excellent location close to LMU"
Great facilities and amenities. Would stay again and recommend it.Genuine Expedia guest review
I was very disappointed not only in the room but also in the service we recived , there was a lot of noise next to are room, we were expecting a better room for the price that we paid. I had promise my wife that she was going to love it was our 27th anniversary but it was so bad. Thank youGenuine Hotels.com guest review
I would never stay here again due the worst parking facility I've ever experienced.Genuine Hotels.com guest review
"Typical Hilton Hotel...."
Beautiful Hotel, inside and out. Great customer service. Although the bathroom wasn't properly clean as I found a couple of hair strands on the sink and tub. I just washed it out with hot water, no big deal to me as everything else was perfect.Genuine Hotels.com guest review
"Close to LAX"
My stay was great from check in to check out my room was clean and the view of the airport was amazing watching the planes take off and land. The only thing I didnt care for was the security of the window I think Hilton need to secure their windows some way some how probably make them shorter. Besides that the Hotel is great I recommend it!!Genuine Hotels.com guest review
Food was pricey but delicious. Bed was clean and soft . Staff was helpful and courteous. Prices were reasonable, only a little more than what other hotels in the same area were charging but far Superior in all aspects.Genuine Expedia guest review
Wasn't aware of $30 per night parking...everything else fine except very small bathroomGenuine Hotels.com guest review
"One nigh stay."
Ok hotel overall. I stayed over night and this is what I saw. Hotel staff was super friendly. Every time I spoke with any of them, I got a smile back. Great location close to freeway, gas stations and airport. Good size rooms and bed was comfortable. On the other had. Hotel is big but a bit dated. Parking is weird and expensive. The pool was dirty with […] lots of hair in it. 4 jacuzzis were foaming brown stuff. Bathroom was very small (I'm only 5'8"). The view out of my was a wall and the garden. The lobby was very crowded with people using the internet. I hope this helps you. Read moreGenuine Expedia guest review
"Easy to get to"
Comfortable stay.Genuine Hotels.com guest review
"Convenient for a Quick Transfer"
I arrived at LAX after a long flight from Geneva, Switzerland and was pleased that the hotel shuttle van came every 15-20 minutes, as I was very tired and wanted to get a good night's sleep before my early morning flight. It was a good thing I set my iPhone alarm, as the wake-up call I requested didn't come.Genuine Hotels.com guest review
"Hilton hotel LAX Airport"
I was disappointed that a Hilton hotel was broken down and old, the elevator buttons were even broken. They even nickel and dime you to death, seems like they have hidden cost for everything. But the staff of the Hotel were very nice... I would come back to the Hilton, Just with more money LoL....Genuine Hotels.com guest review
"Really bad for business guests"
The biggest issue was their Internet service. It was unusable for my business needs. Really bad bandwidth made it impossible to download documents and/or emails w/ attachements or have Skype, Hangout or VoIP calls. They're other services (ie: breakfast) was best adjusted for overnight passengers with big lines at key times and really slow service. I […] should've known better given the hotel location. Read moreGenuine Hotels.com guest review
"Grammy Camp Parents"
We were there dropping of our daughter to USC for Grammy Camp. The Hilton service and room accommodations were wonderful.Genuine Hotels.com guest review
Love the classiness of this hotel and very beautiful. I had situation with room, I asked for a room with a view. I was not pleased with the room I was given, I called the manager and my room was switch immediately, even having the staff member to bring me a new room key and assisted me the moving my things. The newer room was awesome!!! Couldn't have […] asked for a better room. Read moreGenuine Expedia guest review
"Nice hotel, but very noisy"
The room was on the side of the airport and it's been extremely noisy especially at night. And because of the loud noise I could barely fall asleep overnight!Genuine Expedia guest review
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