Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Great Hotel relief from the awful LAX experience."
Hilton almost always has the best and cleanest beds. The only exception is the Hilton at DIA (Denver). Although the hotel at LAX is getting older, it's quality choices in furniture and construction have guaranteed it a long, comfortable, and useful life. Eric H. Analyst Architect Project ManagerGenuine Expedia guest review
"Registration Attitude"
The hotel is conveniently located and comfortable. The rooms are nice and clean. Parking is high and the registration staff that I dealt with bordered on being nasty when she found out that my reservation was a Hotel.com prepaid room.Genuine Hotels.com guest review
"LAX Hilton: B&B - Bland & Blah"
OK, so I rated everything a 3 and then gave an overall rating of 2. How does that make sense? Because airport hotels are invariably ok, but disappointing in that no one seems to have found a formula for making the airport stay a memorable experience. Whatever choice you make, you get the same from any hotel chain - bland, bland, bland - when you choose […] an airport location. Nothing stood out about the Hilton, except my opinion of the person who should have opened the newsstand at 6 and who had still not arrived at 6:10. Seriously? You have one thing to do and you can't do it? The nice man behind the front desk, recognizing my frustration, sent me up to the concierge floor to retrieve a free New York Times. A nice gesture, but ... During the wait for the elevator in the lobby, during the ride up to whatever floor that was, during the walk down the endless and dreary corridor to the concierge floor breakfast area and then the wait for and ride down in the elevator back to the lobby, I could only shake my head. What a waste of time - my time - and what a pathetic waste of hotel talent. Someone somewhere please figure out how to make the airport hotel stay something more than a test of endurance. Nothing about this place has character or gives pleasure - at least my trip did, I hope yours does too. Read moreGenuine Expedia guest review
"Pets"
Too many dogs in the hotel. They wako me up every morning....barking.Genuine Hotels.com guest review
"Little noise but a jump to LAX"
$25 for overnight parking. If you want to catch a flight on time, it's a good choice for a business selection. And the breakfast are free for two person. The desk person is welcome. In a word, Good hotel only suitable for business travel or wanna catch a flight.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Make sure you get the right room!"
The staff did not restore our room correctly 4 out the 6 days we stayed there. We did not have coffee one day; no bath mat another. My biggest disappointment was the airport's closeness to the hotel. I asked to be on the quiet side of the hotel. I did not end up there. The hotel is T-shaped. 1/2 of the hotel is facing the airport's runway where planes […] take off. Parking was a hassle as you had to go through the hotel to get into the underground parking. I thought the $25 per day parking fee was excessive. Best I could tell this Hilton did not follow ecologically recognized practices like changing bed sheets every 3 days and towel replacement if found on floor. Read moreGenuine Expedia guest review
"Above standard Airport hotel"
Excellent for getting to the airport. Good value for money, comfortable hotel. Don't expect to be charmed by the neighbourhood.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"personal visit returning from out of the country"
hotel van did not pick us at the airport. had to call 2 times before they picked us up. FTYI sheraton van drove by 3 or 4 times, so next time will stay there. This was very frustrating at midnight after traveling for 14 hours and from a east coast time zone so was really 2AM . took one hour to get to hotel. tried to get a cab and they required $30 minimum […] fare to get to hilton which was less than 2 miles from airport. the main reason I stayed there. Complained to front desk and they ignored issue. was a BIG deal and disapointment to me.Very poor customer service with NO recovery. Read moreGenuine Hotels.com guest review
"Great location"
Great location if you need to stay close to LAX. Courtesy bus is frequent, service is good, bed comfy and room dark. Bathroom a bit smallGenuine Hotels.com guest review
"Comfortable, convenient access to the airport"
The Hilton LAX was a great hotel at a good price for comfort and convenience to the airport. The room was clean and inviting, and it wasn't very noisy considering it was next to a very busy airport. The shuttle was a 15 minute ride and right on time for pick-up; however, be sure to be in line for the shuttle in plenty of time to get to the airport. […] Would stay again! Read moreGenuine Hotels.com guest review
"Great Hotel!!!"
Everyone at the hotel was wonderful- from the front desk to the person that cleaned our room. I truly enjoyed the sleep number bed.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
We had a memorable stay. The hotel was beautifully decorated for the holidays and had a festive atmosphere. The check-in agent was very polite, cordial and friendly. We immediately felt we had made a good decision. The sheets on our bed were a little rough, but were changed the following night to very soft ones. We loved the location close to the freeway, […] and a quick drive to shopping. This will probably be our LA hotel for good! Read moreGenuine Hotels.com guest review
"Good location and price but,,,,"
Was originally given a room that was barely half the size of a normal room. Restaurant is expensive as is parking. Internet is additional and pricey too. Nice hotel and good location but pricey with all the add ons.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice Hotel but be ready to pay fees"
I liked my stay here but the Issue that I had it how everything is so expensive!!! 12.95 per day per device for WiFi... and the Parking is $25 a day. I know to expect things like this from hotels it just seemed excessive.Genuine Hotels.com guest review
"Money Well Spent"
I was excedingly surprised with the quality and conveninece for the price. It is clean, spacious, and comfortable. Much to my staisfaction, the room service resposne was ahead of schedule and the food was warm! I got the room as a travel conveninece and I'm glad I pampered myself. The shuttle service to and from the airport, even during the wee hours, […] was fine. In fact in the morning rush, they had a back up van at the ready. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Bad hotel service"
Hotel is nice and clean. But the service doesn't,t deserve 4star at all. I reserved two beds, but give me a small room with one kingbed room. The service said my information was not in their system. Change it after argue it with their manager. Didn't tell me the self parking fees, instead put the bill through the door at midnight. Bad experience at […] Hilton. Read moreGenuine Hotels.com guest review
"Terrible infrastructure/Need major upgrades"
We checked into this hotel on a December day, and the room was freezing cold. We were with our 3 months old baby, and requested the front desk to fix the heater... it took more than an hour in a 52 degrees room for them to figure out that they cannot fix the heater. Eventually after a lot of complaint, they moved us to a different room. The new room […] was cold too, but at least it was tolerable for the few hours that we needed to sleep in the room. The parking rate is also outragous $25/night. Read moreGenuine Expedia guest review
"comfy room"
Loved the room. Service was so so. Calling to the front desk, it took several minutes for the phone to be answered and the same for room service. Just the name, "Hilton" suggests excellent service. I felt the hotel had been abandoned when I tried to get an answer on the phone. I ordered room service twice. First meal had cold fries and second meal […] had dried out carrots and celery. Not something I associate with the branding name of the hotel. The rest of the food was good though and the staff in the dining room were very attentive and friendly. The took itself was fantastic. Comfy bed and chair. Maybe a bit more light in the bathroom. I would stay again to look for those small improvements Read moreGenuine Expedia guest review
"Love this place!"
Everything about this hotel was amazing! The rooms were clean and modern. The bed was very comfortable. There was a nice large TV with a beautiful picture. The restaurants were convenient and reasonably priced. This hotel was very luxurious at a working man's price.Genuine Expedia guest review
"plane spotting"
Requested best view and as high as possible to view planes. He gave us the opposite side and was not very accommodating. It was requested.Genuine Hotels.com guest review
"Great hotel for even one person"
I was completely comfortable in every respect! I felt very glamorous in the quality of everything. There was a beautiful gingerbread house in the lobby, as well as, a gorgeous Christmas tree that was extremely well decorated.Genuine Expedia guest review
"Confidently located"
Would stay there again. Very nice.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel for business travelers."
Great service, nice shutle bus to the airport. Food not very great but expensive. The guest self parking is confusing. Room very clean and comfortable. Great hotel.Genuine Expedia guest review
"Comfort"
Great just love it .comfortable room.clean bathrooms clean.housekeeping service is great. Restaurant is nice.just greatGenuine Expedia guest review
"Needs to fix the things they can"
This is a convenient hotel if you have a need for an overnight near the LAX airport. It's just minutes by their free shuttle from LAX, and the shuttle runs every 15 minutes, 24 hours a day. Being that close to the airport, some better sound insulation would be helpful. Rooms are spacious and well appointed. Restaurant selections are limited -- 3 snack […] and/or bar options and 1 way overpriced dining room. $15 burgers ($18 with cheese and bacon) are unimpressive. Worst feature: trying to charge for WiFi. (It's free for Gold and Platinum HHonors members, but not for regular HHonors members or the general public; however, when I complained about this, they gave me a code, but why did they have to aggravate me first?) If you book through hotels.com, you will not get HHonors points for the stay (another aggravation). There is nothing of interest within walking distance. Otherwise, it's a great option. Read moreGenuine Hotels.com guest review
"Nice hotel but terrible parking"
Nice and convenient! Self-parking is $25, and you'd better not to drive a van or SUV to this hotel.Genuine Expedia guest review
"Basic Airport Hotel"
This is a good basic airport hotel. Nothing fancy but a decent clean room and friendly desk staff. The Cafe that used to be open has now been closed. The restaurant is ala carte and the food doesn't deserve the high prices your pay. You can purchase bar food that resembles the Cafe food from the past. Hotel shuttle runs quite often and can speed you […] off to LAX in 5 to 10 minutes. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel for business travel"
Great stay, very handy to the airport. Only issue was the shuttle to LAX was far too busy on a weekday morning, ended up taking a cab.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great Location for a quick access to LAX"
It's conveniently located right by the Los Angeles International Airport.Genuine Expedia guest review
"Great airport hotel! 4 separate hot tubs!"
Pleasant surprise! Great beds, very clean. Bathroom was very small. Frequent shuttle service to LAX.Genuine Expedia guest review
"Two bad experiences"
The hotel was beautiful but my family & I didn't get a good night sleep especially since we had to get up super early to catch a flight. Sometime before 11pm on 11/24/12 there was a couple having a screaming match directly outside the shared patio. I had to call the front desk twice, they told me security was going to handle it then when I called again […] I was told the cops were on the way to handle the situation. What upset me the most was that I had a child whose bedtime was being interrupted. About 5years ago I had a similar disastrous night stay at the Hilton San Francisco where my husband & I woke up to early morning pounding noise that disrupted our sleep. We were told at the time they were remodeling, they told us they were sorry and promised us a free night which was a lie as they never came through with their promise. Anyway we decided to give HIlton a try in Los Angeles but it was clearly a mistake! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel. Good price."
Nice hotel with reliably clean and modern rooms. Good location for doing business around LA. Parking is plentiful but it helps not to be claustrophobic. The garage goes down pretty deep under the building and it has fairly low ceilings.Genuine Expedia guest review
"Great"
Very nice and clean.. Centrally located .. Staff very professional. Will stay there again.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"LA Vacation"
The Hilton hotel was very nice. I was really impress, and the staff is very wonderful. The only reason why I'm giving this review a 4 is because of the parking prices. I was so shock to hear about a $25 parking fee each day at the Hilton. I knew the price I paid was to good to be true. I paid an extra $125.00 just for parking, and the room comes with […] no microwave or refrigerator. The hotel is near everything, and I would suggest parking at the airport parking right next door for $12.95 a day. I was please at the end of the day, but next time I will park some where else. Read moreGenuine Expedia guest review
"Great overnight hotel"
Great hotel for an overnight in Los Angeles. Not a destination hotel as there is nothing around the area other than airport related businesses. If all you need is a bed, for the night - excellent choice. Trolley available for $5 pp (via valet parking desk in front) to Beach and shopping centres on hourly timetable if looking for something to do.Genuine Expedia guest review
"Great hotel for Airport"
Very beautiful Hotel. Would stay there again. The only issue was the parking. We had a 12 pass. van and the hotel could not accommodate our vehicle. We had to use a paid garage which we had to go to 3 different one because the others were full. All in All, a good hotel.Genuine Expedia guest review
"Great Hotel, close to LAX"
Fancy close to LAX Hotel that has obviously gone thru a remodel recently. Up to date, "new" looking with current furnishings. Bed was great for me, with very good pillows. Park and ride to LAX, or just spend the night on the way to somewhere else. For the price, this was great value! Highly recommend.Genuine Expedia guest review
Room was nice. No fridge in room, Charged for WiFi. 25.00 a day to park in garage.Genuine Hotels.com guest review
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