I had a terrible experience. When I checked in gave the front dest clerk my Credit card for incidentals. The next morning I ordered breakfast from the restaurant to go. As I was leaving to go back to my room the server informed me that they couldn't find a CC on file and that I had to leave my food. I asked if someone would walk up stairs to get payment […] or offered to bring it back down after I eat, as my food was getting cold. Both of my request were denied and I was forced to leave my food sitting on the bar. The customer service was terrible Read moreGenuine Hotels.com guest review
Hotel under renovation. Ideal place to stay if catching an early morning flight out of HobbyGenuine Hotels.com guest review
"A great stay"
Very nice room, modern and clean. Extremely comfy bedding. Only complaint is wifi is not free ($9.95 a day) so not great for business.Genuine Expedia guest review
"Under construction but nice"
Hotel was under construction but was very nice. Very close to the airport. I would stay there again.Genuine Hotels.com guest review
"Convenient but a few things lacking."
Over all this hotel was a good experience. It was close to the airport and provided shuttle service which was helpful for this trip. However, it frosts me a bit when you pay over $100 a night for a room and it doesn't come with free internet or wi-fi. Also drinks at the lobby bar were a bit stiff.Genuine Expedia guest review
Friendly front desk staff, clean smoking room, comfortable beds.Genuine Hotels.com guest review
It was very friendlyGenuine Hotels.com guest review
HOTEL WAS HAVING WORK DONE EVERYTHING WAS OUT OF ORDER PLEASE WAIT TILL THEY ARE FINISHED TO SEND ANYONE ELSE THERE!Genuine Hotels.com guest review
We did not get much sleep because of the drunks that kept coming to the 5th floor screaming and making loud noise. We called the front office to ask them to help in this matter. Not sure if they did or not. We will not be staying at your hotel in the future.Genuine Hotels.com guest review
"Ideal for late arrivals to Hobby Airport"
Closest to Hobby Airport. Frequent 24 hour shuttle to and fro from airport.Genuine Expedia guest review
"Great for a family or just business."
The hotel and staff was awesome. Enjoyed our stay very much. They were friendly and attentive.Genuine Expedia guest review
Staff very friendly , Clean room and Great Drinks and Flat screen with the game on and WIFI in Lobby. Great Location before leaving for a cruise out of Galveston.. Shuttle drops you off at the right location for your shuttle connection to meet your cruise .Genuine Hotels.com guest review
This is an older Doubletree that is currently being renovated. However, the neighborhood around Hobby Airport is not nice. The lobby area looked nice, but when we got to our room it was updated (with some minor updates) and the heater did not work. Additionally, the walls were paper thin. We could hear the entire conversations of the neighbors on both […] side of us. Unforunately for us, it seemed as though both rooms were having parties and were loud all night. We were 4 rooms down from the elevators, but they were also incredibly loud all day and night. Unpleasant stay. Read moreGenuine Hotels.com guest review
Room was remarkably quiet for being so close to the airport. Room needs a little updating but overall very nice.Genuine Hotels.com guest review
I love doubletrees. This one is under renovation currently. Good hotel, it was NBA All Star Game weekend, so the whole area was pretty crazy. Great price for the weekend.Genuine Hotels.com guest review
I had plumbing issues and the hotel staff did a horrible job communicating with me. I would not stay at this location ever again.Genuine Expedia guest review
We had a great time. The Shuttle on time and the cookies were great too. Thank you.Genuine Expedia guest review
"kind of scary part of town, but next to airport"
I stayed here for a conference I needed to attend. The conference was located on site so it was easier to stay there. Room was a little pricey to NOT include free wifi. Ordered room service for every meal because area hotel is located in is a wee bit scary....that part of Houston is known for crime. However, the room service was above par, food was […] actually quite tasty and appeared freshly made-a little pricey, spent an average of 18 dollars/meal by time gratuitiy and fees were all paid (total for once breakfast, one lunch, and one dinner was 63.00). Room was comfortable, clean.The bathrrom was VERY small-VERY VERY small. And it was loud being right next to the airport with all the air traffic, but they were happy to accomodate me with a box fan for noise reduction. Overall, I would stay here again...if the price was right. Otherwise, there are lots of other close hotels that include wifi and free hot breakfast. Read moreGenuine Hotels.com guest review
"Never going back there again"
What a god-awful place. Pricey and for what? The bed was comfortable but the TV signal (dish TV) cut out every half hour or so, it was impossible to control the temperature, and I've seen better bathrooms in ferries... Yes, it is next to Hobby alright but you have to go at least 20 minutes by car to find a decent place to eat. Try the Courtyard instead- […] it's cheaper and better... Read moreGenuine Hotels.com guest review
"close to airport"
Very good - will plan from now on to try to stay at any Hilton hotel for future travel. Bed especially comfortable - pleasantly surprised at the excellency of this hotel vs the low price we paid for the roomGenuine Hotels.com guest review
The beds were the best. And the rooms were very cleanGenuine Hotels.com guest review
Did not get to try the restaurant because they are going extensive renovations; otherwise, very pleased. Wife and kids want to come back and stay here.Genuine Hotels.com guest review
Perfect location. Within minutes of airport. The front desk gentleman was awesome wtih accomadating our parking needs. He was also pleasant and knowlegable about the airport and surrounding areas. I will stay there again.Genuine Hotels.com guest review
"Close to Hobby Airport"
If you need to be close to Hobby to catch a flight this is a great hotel. Has full bar with food service, and the food is good. They have a free shuttle service to the airport. when I arrived at Hobby I only waited a couple of minutes for the shuttle (I think it runs every 15 minutes) and when I departed at 4:30am the next morning the shuttle was running. […] Upon arrival there was only one reservations clerk and six or eight people were checking in. I was third in line so it wasn't too bad for me, but it took quite awhile for some. I waited about 10 minutes to get checked in. The other thing is that they are renovating the hotel. So beware that there may be construction noise during the day. Read moreGenuine Hotels.com guest review
Nice staff but much construction going on. Nice lobby but rooms are just ok. Room was very large.Genuine Hotels.com guest review
room was very noisy due to elevator.Genuine Hotels.com guest review
Just like every other Double Tree out there. Also note that this used to be just a "Hilton" and has recently (Nov 8, 2012) changed to a Double Tree. They are in the middle of rennovating the place.Genuine Expedia guest review
Why should I be charged for WiFi when I am paying so much a night for a room?Genuine Hotels.com guest review
"It was so so, nothing major to report"
I thought that the hotel might be a little nicer based on what they show online. However, the lobby is really the only thing that's nice.... The rooms seemed pretty standard and for a standard, 2 star, not bad. I suppose that I just expected more out of the Hilton because of it's name. The fact that they charge for wifi was also a bit bothersome!Genuine Hotels.com guest review
"Expected a bit more from a Hilton Hotel...."
Very close to Hobby airport. Not too much noise from the planes. Bed very soft so not too comfortable to me. Rollaway same condition, very soft mattress. Room was pretty spacious and enjoyed the breakfast in bed room service option but food was a bit cold whne it arrived. Pool was refreshing and fun with towels provided for guests. No hot tub. Gift […] shop was well stocked with items and business center was quick and easy to use. No disney channel and no pay per view movies. Read moreGenuine Expedia guest review
Boardwalk Restraunt is expensive and the food was not that good. Cafe for breakfast was ok... nothing to write home about. Staff was great!! Has a nice gift shop.Genuine Expedia guest review
"Close to Airport"
We only stayed the night before flying out to go home. We arrived very late and left early. Check in was super quick, the beds were comfortable, and the bathroom was good. It is very close and convenient to the Hobby airport. My only complaint and main dissatisfaction is that there is no continental breakfast. It is SO very convenient and helpful to […] have breakfast at the hotel. But here, the cheapest you can get for ONE person was $13. Needless to say, we ate at the airport, where even those high prices were less than 1/2 of what we would have paid at the hotel restaurant. Read moreGenuine Hotels.com guest review
"Great Hotel by the Airport"
Very nice Hotel....especially by the Airport. Nice pool and bar area!Genuine Expedia guest review
The rooms were clean and the beds were so comfortable. We checked in and out with no problems. I have stayed here before and I will be staying here again.Genuine Hotels.com guest review
Shuttle does not pick up from airport late at night, must call a cab which the hotel reimbursesGenuine Hotels.com guest review
"Nice place at Hobby"
Nice hotel for the rate. My only complaint was the long time it took to check in (after 9 PM). Only one person was working the desk and as it happens 4 guests show up to check in. If I had not been exhausted at the time it would have probably been ok. It was a good place to stay near Hobby Airport and will consider it again when in the area.Genuine Expedia guest review
The people at the front desk needs more customer service training. She didn't seem as if she wanted to be there. But the room was nice and clean.Genuine Hotels.com guest review
I arrived late but I enjoyed the room. I wish I had arrived earlier but the room seemed clean and comfortable.Genuine Hotels.com guest review
"very close to airport"
It was amazing! The bed felt so good, I jumped in & went straight to sleepGenuine Hotels.com guest review
The hotel was very clean and the bed was extremely comfortable. The only critisim I have is that the cleaning staff kept knocking on the door though out the morning before our check out time to see if we were leaving. We even had the do not disturb sign out and they still knocked.Genuine Expedia guest review
The beds were hard as rocks. Staff was very helpful.Genuine Hotels.com guest review
"nothing to see or eat"
you have to pay for everything, including wi-fi. The room was nice, but I have stayed in much better places for cheaper. There are only two places to eat nearby. The only selling point is that the beds were comfortable. Overall though, not worth the price I paid for a comfortable bed.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
no whirlpool to relax in. I'm wondering why you don't have one on this beautiful sight.Genuine Hotels.com guest review
"A Weekend in Houston"
I had a very good stay. The staff was pleasant. The was very comfortable. The hotel is near the airport so if you do not want to hear airplanes then do not stay. I do not mind the noise from the airport. I picked to stay at this hotel because it was near Hobby airport and the free airport shuttle that runs every 15 minutes.Genuine Expedia guest review
"not so good"
may be my bad...rooms next me almost 10 to 15 rooms occupied by school boys, all night they are shuting , calling my room phone unwantedly, hitting my room door..no sleep whole night.Genuine Hotels.com guest review
Loved this hotel - super convenient to the airport for my flight out early in the morning. Excellent shuttle service- every 15 minutes. Clean, comfy room. Nice service - they sent a fax for me at no charge. Free WiFi. Liked the restaurant in the hotel - not a lot of choice in the neighborhood to walk to.The only complaint I can think of is that it was […] a noisy hotel - every other guest on our floor let their doors slam shut quite loudly, & they were in & out of their rooms often. Will stay here again if flying out of Hobby. Read moreGenuine Hotels.com guest review
Easy airport location is ONLY reason to stay here! For a Hilton, it was a disappointment. We had no mini-bar, no movie selection options on TV, no hairdryer (had one brought to us, was told it should have been in room). We reported noise from area next door & later discovered it was from some 'security team' trying to secure an easy arrival & exit for […] "a government official" staying in the hotel... We discovered this on our own, after questioning some of the men talking outside of our room. Room service was timely, but delivered our cheese & fruit tray w/o the 'selection of crackers' it stated would be on the platter. Called to request the crackers & they showed up after an hour with a bowl full of salteens! What a joke! I personally won't choose it again! Read moreGenuine Hotels.com guest review
"Hilton Hobby in Houston, Will stay again!"
Older Hilton, but very nice. Large room, extremely comfortable bed. Beautiful pool area. Stayed on first floor with room that opened out to pool and lanai that reminded us of being in Hawaii. Restaurants really good and super nice staff. Amazing breakfast buffet. Just note: Nothing in the surrounding area.Genuine Hotels.com guest review
Hotel was ok, but a horrible restaurant. Don't eat there.Genuine Hotels.com guest review
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