We decided to stay here during the labor day weekend due to hotels being so crazy crazy expensive in Galveston ($350/night). The hotel was very nice and located right down the street from NASA and right on the lake. The view from the room was great and and the hotel location was quite good. It was an easy drive to Kemah and not too far from Galveston. […] Hilton hotels are usually our top pic when we go travel and usually the experience is quite good. This hotel is a nice place to stay. My only small complaint is that I think the cleaning crew forgot to clean some parts of the bathroom. We arrived late and I was too lazy to complain, so we managed anyway. I am sure this was probably an isolated case. Read moreGenuine Expedia guest review
"Problem at check-in, but handled expertly."
Great customer service. Upon going up to our rooms, the last guest had left the "do not disturb" sign on the door before leaving. We opened the door to find a totally unmade room. Upon reporting the issue to the front desk, they reassigned us to the next floor and gave us complimentary breakfast vouchers for our entire party (6). Rooms had a great view […] of Clear Lake and the lights of Kemah and the refineries on the horizon. The outdoor pool was a nice warm temperature - perfect for a get-right-in soak with the kids. Read moreGenuine Hotels.com guest review
"NOT BAD AT ALL FOR THE PRICE"
I was happy with the hotel based on the price. I had a great view of the lake. The swimming pool was kinda lame..and the underground parking was not open for sone reason. I loved that there renting jetskis right next to the hotel. I would return to the hotel if i need it too.Genuine Expedia guest review
"Great Hotel and Location"
Great! We enjoyed the stay. Staff was really FriendlyGenuine Expedia guest review
"Room for the Family"
I stayed at this hotel while on a vacation with my Wife and 2 small children age 3 and 4. After reading the reviews I was a bit concerned about how it would turn out but it all worked out fine. I could hear people in the hallway very easily, but never heard a word from the other rooms. The beds were comfortable and the room was very clean. I made a […] mention at the front desk that I planed to take my kids to the beach and had to get them back in time for a bath (small talk) and when we got back the room was cleaned and there was EXTRA soap, shampoo and towels waiting in the bathroom. We ate once at the restaurant in the hotel and though it was over priced (in my opinion), It was good food. They didn't have a kids menu but they offered to make the kids whatever they wanted and made good on that offer (excellent service). It should also be noted that there was a high school reunion on the floor above us and we never heard so much as a footstep. Also, I had no trouble at all plugging my Mac into the TV so the kids could watch a movie I had in Itunes (Rainy Saturday Morning). Also my wife left her set of keys in the room and when we got home I called them and they FedEx'ed them to me that day. If we go back to the NASA center, I will stay at this hotel again. Read moreGenuine Expedia guest review
"Nice hotel. Comfortable. But no free wifi."
The hotel overall was nice. The bed was very comfortable and the room was spacious. There were clothes left from previous guests in the drawer which was not a huge problem as we didn't need to use the dresser anyway. The main disappointment was the hefty price you have to pay for wifi. That is basically standard anymore in hotels and we were quite surprised […] it would be an extra fee. Read moreGenuine Expedia guest review
My husband and I enjoyed our stay at the Hilton as we have stayed here before. Our only complaint was not having HOT water while taking a shower. Please have the hotel look into this as it brings down the rating of the hotel. ThanksGenuine Hotels.com guest review
Every thing was great except the breakfast buffet was not as good the first day. The eggs were cold and the toaster didnt work.Genuine Hotels.com guest review
"Nice hotel right on the lake."
We did not spend a lot of time at the hotel. The time that we did spend there was very nice.Genuine Expedia guest review
My family booked two king rooms and checked in around 11:30pm after a full and active day. One of the rooms hasn't been cleaned. The bathroom was filthy, there were no sheets on the bed and the floor hasn't been vacuumed. When we called the front desk, we were told maid service was not available and there were no other rooms available. They offered […] sheets. That was unacceptable with a two year old and two teenage girls. The bathroom was filthy!!! Eventually they moved us to a room with two double beds. The carpet outside the bathroom was wet. An obvious toilet overflow. I put towels over the area and made do. By this time, it was 12:30am and my children were exhausted. We left the hotel at about 11 the following day. No call from a manager. No apology. Nothing. We will never be back to that hotel. Hilton's are great but not this one. Read moreGenuine Expedia guest review
Guest services were very good:) Took care of our needs:)Genuine Hotels.com guest review
Room was a nice size, comfortable. Didn't have much time to explore the hotel, but the lobby appeared to be small (not really a place to hang out, as lobbies sometimes can be). An empty mini fridge in the room was helpful.Genuine Hotels.com guest review
"Beautiful view of the lake"
The room was nice and the view was wonderful. I was on the 14th floor and the lounge had a great view. The room only had one chair which made someone sit on the bed all the time. Not good. Housekeeping was not great. They folded the used towels and made the bed but did not change anything or update the bathroom supplies. I stayed 3 nights. Overall I […] would go back to this hotel. Read moreGenuine Expedia guest review
"NICE HOTEL CLOSE TO AREA WE WERE GOING TO"
THE HOTEL STAFF WAS VERY WELCOMING, PROFESSIONAL, AND POLITE!Genuine Expedia guest review
Bed was small but overall the stay was great and the help was excellent.Genuine Hotels.com guest review
"kemah boardwalk and johnson space center close"
The hotel was excellent and the surroundings were great! Will definitely being staying there again and will recommend to my friendsGenuine Hotels.com guest review
"Avoid like the plague"
Ok in all fairness i booked the hotel because it was a hilton and it was close to the kemah boardwalk. It was close to the boardwalk but besides that the hotel is wayyyy over priced for the quality and service. The rooms are much smaller than the pictures appear. The a/c is loud enough to disturb your sleep everytime it clicks on and off. The hot water […] somethin somethin was broken so the shower only had scorching hot water. Telephone didnt work. Even the remote wasnt programmed for the tv. Called downstairs to get a new and they brought another broken one lol. The restaraunt only had 1 waitress, 1 bar tender, and 1 chef. The waitress told us before hand that we had a waiting time of 45 min for the food but luckily for us the group that ordered ahead of us got anry and left so our food didnt take much time to come out which also explains why it tasted so bland as if there was no seasoning at all in the entire building. Just stay away trust me. Read moreGenuine Hotels.com guest review
"CLOSE TO NASA AND KEMAH BOARDWALK"
We enjoyed our stay very much!Genuine Hotels.com guest review
I t would have been nice to be informed that the restaurant was closed for repairs. There were no other restaurants in the area. Instead the were grilling burgers and hot dogs on a little BBQ and selling them for $10 a piece. Then the lounge closed at 9 or 10 on 4th of July. If I would have known these things I would have stayed somewhere else.Genuine Hotels.com guest review
"Nice hotel close to NASA"
Very clean n quiet. Second time staying there. Will stay at this hotel again anytime we go to Houston.Genuine Expedia guest review
"Not a typical Hilton."
Have stayed here before. It's gone down hill. Nowhere more apparent than the dining room buffet breakfast. Little or no service. Buffet was not kept full or fresh. Very spotty appearances of fruit, berries, and bread. Only sliced bread was white Wonder Bread. Hot dishes were skimpy. Coffee service was spotty. Poor value for price. We were there 4 nights. […] Will not return. Good things, front desk, parking, lobby, and meeting room. Other problems - plugged toilet took hours to fix, maid service was so late, we had to call the front desk. Read moreGenuine Hotels.com guest review
Best hotel breakfast ever.Genuine Hotels.com guest review
"Great location, just so-so though"
The lobby is absolutely stunning in this hotel. Our only issue was our neighbors had different hours than we did and kept us up most of the night. In addition, the bathroom was so tiny and made it difficult to get the kids bathed. Overall, an OK hotel.Genuine Expedia guest review
Great hotel! Very clean, comfy beds, beautiful view!Genuine Hotels.com guest review
"A Good nights sleep"
Beds were clean and fresh...very comfortable. The overall stay was pleasing and the accommodations were fabulous!Genuine Hotels.com guest review
"Close to everything"
I would stay at this hotel again and I would reccomend it to everybody. The desk clerk named Will was great very helpful. I requested a room with a balcony and upon arrival they had given it away but Will found me a room with one even though it was on the 14th floor it was great, beautiful view of the bay and Nasa was right across the street... The […] Hilton is the place to stay!!!! The room was very clean the quality of service was excellent and the location was perfect.. Read moreGenuine Hotels.com guest review
NO BIBLE, NO ENTERTAINMENT, NO TV GUIDE. ALL FOOD EXTRA. MOST HOTELS FURNISH AT LEASE A CONTINENTAL BREAKFAST. THE BREAKFAST BUFFET WAS GOOD BUT AT THE PRICE TO STAY AT THE HILTON COULD INCLUDE BREAKFAST. NO DESK TO ASK ABOUT AREA AND LEAFLETS WANT YOU TO CALL OR LOOK ON COMPUTER. STUPPI MOST HOTELS HAVE ALL KINDS OF LEAFLETS IN THE LOBBY WITH THINGS […] TO DO AND ALL ABOUT IT. NOT SOME BOOK WITH MINIMUM INFO. ONLY GOOD THING WAS THE VIEW AND THE CLEANLINESS. Read moreGenuine Hotels.com guest review
"not up to par with other Hilton hotels..."
not family friendly, rooms too small, outdated elevators, food overpriced at the hotel restaurant, housekeeping awesome though, front desk admission at checkout not very friendly, check in was fine...Genuine Hotels.com guest review
Just what we neededGenuine Hotels.com guest review
"A good place to stay near NASA"
Very nice hotel close to NASA and the Kemah Boardwalk. Get a water view room if available; the view of Clear Lake is nice. We'll stay there again.Genuine Expedia guest review
Hotel and the room was very nice although we found a empty bag of potato chips on the bed which caused us to inspect the rest of the room but found it to be clean. However their fancy shower curtain did not do a good job of keeping the water from the shower inside the tub, we had a pretty good size puddle on the bathroom floor.Genuine Hotels.com guest review
This hotel is almost right across the street from the Johnson Space Center and just 5 miles from Kemah Boardwalk. We had a room with a water view, and it was great! The room was clean and spacious, and the bed was very comfortable. Definitely recommend this hotel.Genuine Hotels.com guest review
"Comfortable Beds, Friendly staff, Great Views"
The hotel is older but still nice. The beds and pillows were very comfortable. The view of the lake was fabulous. Overall this was a good value and I was pleased with my stay. The staff was very friendly and always greeted us as we came and went. I would recommend this hotel to anyone staying in the Clear Lake/Kemah area.Genuine Expedia guest review
It was great and just what I was looking for.Genuine Hotels.com guest review
"Skip it for a good night's sleep"
My family and I stayed there over spring break, probably not the most family-friendly time in the calendar year. The hotel is nicely redone, but the architecture and framework is old, simply covered over with new interior. For example, there are doors connecting rooms to adjoining rooms, which you don't see anymore. One consequence of this is that you […] can hear everything all around you. At 1:30 am, my 3 year old daughter and I were awakened by a couple having sex in the room above us on the 10th floor. It was pretty loud, and we went to the lobby to complain. Nothing was done, so we went back. They started at it again at 2:30, and we returned to the lobby to complain, and the security guard went upstairs to investigate. Here is the problem - because of the connected rooms and old architectures, you can't hear anything from the hallway which has thick carpeting, but it's loud and clear in the rooms. My daughter finally fell asleep, but the couple then turned on loud rap music until about 5:30 in the morning. The guard never did find where it was coming from, but I had a horrible night and a hard time trying to explain why "that girl was knocking on the door" to my daughter. We received no amendment to our hotel bill from the concierge. Read moreGenuine Expedia guest review
I will not ever stay at this hotel again, service was bad, room was worse, holes in the chair, should not get clean linen, etcGenuine Hotels.com guest review
"Clean and Classy"
Very clean and classy. Pay for the lake view... it's worth it. Very nice hotel.Genuine Expedia guest review
"Nice Spot Great Service"
The hotel was priced exactly right for its quality. The room was a great size and the only thing lacking was a nice big bathroom. The bathroom was standard with no bells or whistles and left me wanting something more. The service was superb. When I arrived I asked for a room overlooking the lake and they did me one better and put us in a corner room […] as well. They were very friendly throughout our stay and made our micro vacation absolutely wonderful. Read moreGenuine Hotels.com guest review
everything was niceGenuine Hotels.com guest review
A nice Hotel that is very clean with a friendly staff. Only problem was the shower. I could not get the shower to turn on so I went downstairs to complain. The front desk said you need to pull the handle very hard for it to work. I went back upstairs and pulled the knob out of the wall. When leaving I went back to the front desk to warn them to fix […] the shower before the next guest arrives. There only comment was they were sorry for the problem. A hot shower before leaving would have made this a GREAT visit. Read moreGenuine Hotels.com guest review
"Good location relative to NASA"
If you want to visit NASA this is a decent place to stay in close proximity.Genuine Expedia guest review
I really enjoyed my stay here. The staff was very nice and helpful. When I arrived I asked if I could get a room with a view of the lake. Without hesitation I was accommodated. Prior to my arrival I asked if a microwave could be put in my room. My dog has a special needs diet with requires that it be heated. The gentleman at the front desk called housekeeping […] to make sure it had been put in my room. When I got to the room, the microwave was there. The room was clean and roomy and the view was incredible. Also, there was a lot of open area with a lot of grass where I could walk my dog. I would definitely recommend this hotel especially for pet owners. Read moreGenuine Expedia guest review
It was a block away from my dads house. I drove in from Louisiana for my dads surprise b-day party and the location made it extremely easy to surprise the heck out of him. Thanks for being so accommendating to the rest of my family too.Genuine Hotels.com guest review
"Great hotel for family"
I stayed with my wife and children and wa very pleased with everything.Genuine Expedia guest review
"great place to stay"
i realy enjoyed staying there, the staff was greatGenuine Hotels.com guest review
Staff very friendly and helpful. My only complaint was the bed & pillows were awful.Genuine Expedia guest review
Everything was great, and everyone we encountered at the hotel was more than helpful.Genuine Hotels.com guest review
Very nice and clean room. The staff was nice and friendly didn't wait around someone was always ready to help. Definitely will stay again.Genuine Expedia guest review
"Great Hotel in Clear Lake, TX"
The view of the lake is fabulous!!! Really nice hotel!Genuine Expedia guest review
The staff seems well meaning but slightly inept - Our room was not ready for our 3:00 check-in until nearly 2 hours later. They comped drinks at the bar for our trouble (our bartender was fabulous!) but 2 hours was a little much. And to add to that, housekeeping showed up an hour an a half before (9:30!) checkout (11:00) the next morning.... Strange. […] Other than those hiccups it was good value for the $ - The breakfast bar was well stocked & tasty as well. Hotel could use an update on the inside though - it was soooo 2001 (the movie, not the year!)... Maybe they're trying to reflect NASA's glory days... Read moreGenuine Hotels.com guest review
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