Kyoto Grand Hotel and Gardens - Los Angeles 34.05133, -118.24264

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We loved the hotel and thought we got a great bargain until we saw the parking rate. Why do guests have to pay $25 a day to park in the garage when they can park in a back lot across from Starbucks for $8 a day? A bit overpriced. Also, because we got a great deal on hotels.com we did not pay the full price but if we had, and looking at the price of meals in the restaurants, etc. that parking should be FREE unless you use the valet parking where staff is needed.

This is the hotel we normally stay at when my girlfriend and I go visit my parents who live in LA. We enjoy the Little Tokyo area, and it's a decent price for a decent hotel. We've been booking this hotel once or twice a year since 2007. We knew the parking rate at this hotel was ridiculous. However, it didn't used to be a problem because we could usually find parking just outside the hotel at one of the Downtown LA parking lots for a fraction of what the hotel charges. However, because of tough economic times, these parking lots are starting to charge 2 days parking (if you arrive before midnight) and this brings the price up closely to what the hotel charges.

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but the bed was like a rock. Maybe somebody likes ultra-firm beds, but not me. Parking charge was steep, but there is cheap parking right across 2nd Street at a fraction of the cost.

GOOD PLACE TO STAY CLOSE TO EVERYTHING IN L A

The service was excellent, from the cooperative and friendly check-in personnel to room service and bell-hops. The garden is a welcome oasis in busy down-town. This was our second stay at the Kyoto and we plan to use it again for future LA visits.

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I read all the reviews for the hotel. I do not agree with the bad reviews. This hotel exceeded our expectation for sure. Sam was awesome, he was able to extend our check out time til 3pm. The bartender was cute and sweet =) The room was just like the picture. I would recommend this hotel to all my relatives and friends!!!

Although mass transportation is very convenient, the choices for dining is very limited

They did not inform me when I checked in. I stayed two nights and the lady told me that your parking fee is $24. I did not know it is $24 per day. The room was cleaned but everything is just old. The carpet,shower tub and lamp definitely neeeded to be replaced.

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My train was very late getting into LA so I called the hotel at 11 pm on Saturday night to let them know that I would be checking in late. After navigating a bewildering automatic phone system I found myself on hold for 20 minutes before talking with a hotel reservation representatvie at which point I described my simple request of a late check in. I was told that they could not help me and that I would need to contact the front desk and the person directed me to call back as they could not transfer me. After calling back it took several attempts on the automated phone system to get through to the front desk at which point they were able to confirm a late check in. This was not the way I wanted to spend my night out in LA, on the phone, on hold for 30 minutes for a very simple request. That being said the room was fine, the hotel quite clean and the staff friendly.

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I stayed at this hotel for two weeks due to a business trip and the proximity to my customer location. I stayed in two different rooms since I checked out over the weekend. Here is my experience.... They seem a bit short staffed on the front desk - only one or two people there and pretty crowded most of the time - there are a lot of Asian guests, and I think this slows things down at the front desk due to the language barrier. Once you are checked in and past the front desk, things get better... The rooms were spacious - a huge closet was very nice. I had a refrigerator in each room which was nice since I was there two weeks. Everything worked, the rooms were clean - nothing spectacular, but cozy enough for two weeks. The elevators are fast - there are 4 of them, so I didn't waste time each day waiting for elevators - very nice I never ate at any of the restaurants at the hotel so I can't comment on the food, but there is a starbucks as part of the hotel which was very nice. I also didn't rent a car - the daily parking fee at the hotel is outrageous, and I chose to use public transportation the entire two weeks I was there - once you figure out the system, there is little need to have a car, as los angeles has a very good public transportation system. The flyaway bus to/from the airport is only seven bucks each way, so you'll save a lot if you don't rent a car. The only real complaint I have is there are very few places to eat close to the hotel. There is an asian grocery store behind the hotel so I bought supplies there, but if you are looking for a lot of selection for dining within walking distance, you might want to look elsewhere. Overall, the hotel was fine, but I wasn't in the room a lot due to my work schedule. If you don't mind the limited selection of restaurants and the fact that the hotel is in Little Tokyo, you'll be fine - frankly, I enjoyed the cultural experience.

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The service was horrible, took about 20 mins before we got checked in. The establishment was understaffed. The room was different from picture seen on the website. Overnight parking for hotel guest cost $24.00. NO LATE CHECK OUT and hotel was old and messy. I would not stay there again or recommend anyone else to.

This hotel offers an excellent affordable lodging for touring LA. We spent 30 minutes driving to the Getty Museum for a memorable day. jacuzzi not available during our stay. It's fun to stroll through the gardens and feel the ambiance of this oasis in the midst of LA. We will return next year for another bit of LA fun!!! Castle Hunter San Diego

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I'm pretty regular at this hotel. Noticed over the last few weeks that it's taking a lot longer to get checked in and out. The staff is pleasant when I get up to the desk but you can tell they are under a little bit of stress because of the lines.

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The beds were hard and not comfortable. We had to call housekeeping to come clean our shower when we checked in, it looked like the shower had backed up into the tub and then drained again leaving it very dirty. Needed a bellman on Sunday morning, there were none to be found. The lobby is gorgeous but I expected a lot more from the rooms. It is not at all how it is advertised.

They offer complimentary shuttle service within a 2 mile radius and they even come and pick you up. The staff was great.

You will definitely get your money's worth. The room was great, the garden on the third floor was a perfect place to relax. The only negative thing I have to say about the hotel is that the front desk was incompetent and upon arrival we were told that there is no bell service at that time, we had to wait half an hour for the cart, take the cart to our room ourselves and then call the front desk to let them know that they can come and get it. The guy at the front desk was extremely rude and unpleasant, but during the next couple of days we had an outstanding service. The location is very convenient - right next to 101 freeway and another added bonus was Starbucks attached to the hotel's building.

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The hotel looked great, very plush. The neighborhood is fabulous - there are a ton of great restaurants in walking distance and I suggest you use them. The food in the Azalea restaurant is pretty bad (do not order the chicken pot pie) and the Thousand Cranes is very expensive. The bars and restaurants in the hotel are almost always empty; the restaurant in the Japanese garden is open very limited hours. Luckily, the hotel connects to Weller Court, which has some terrific food, and there are tons of restaurants in a few block radius.

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The Kyoto Grand is in a great neighborhood - there are terrific restaurants within walking distance, which is great becaue the food in their Garden restaurants is overpriced and the food in their main restaurant is pretty bad. I did enjoy the garden - the free jazz on Thursdays, watching Monday night football, or just relaxing. The bar in the garden is open very limited hours and the Genji bar was empty every time I went in. That was a great encouragement to go out and enjoy the neighborhood around you!

Nice location and safe environment. Pricey hotel but it probably worth it for the location.

Comffortable downtown hotel between Little Tokyo village and LA Financial Center. I got a number of parcels delivered to the hotel before my stay and at my arrival they were all promptly delivered to me. Only two things I was not happy with is that one need to pay extra to park the car at the hotel car park and for wifi internet.

Room was nice. Rest of hotel features not great. Location perfect for my needs and hotel was adequate for price.

No easy access to internet, just 3 machines in the business center , always occupied, Unresponsive staff inside the restaurant. Location not great for anything other than Japanese food.

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The hotel was close to Union Station, had wonderful food and was reasonably priced. The room was fine, altho the bed not top-notch. However it was perfectly fine.

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You can tell that the hotel has been their for a while, it appears used, but then again the rooms are nice, with big TV's, and you never have to wait for the elevator. Self-service parking is very easy and it is about $24 a day. Internet in the room is about $14, a bit too much and should be included. The location is good for downtown, but you must keep in mind what part of LA you want to see, as I would recommend taking a hotel within and that area, as distances in LA are very big. A cab to Sunset strip was about $42.

Self-parking was $24 per day. We were assigned a room at 4th floor. Nearby police and fire departments were not sky about using their siren 3 in the morning. The noise would wake anyone up. It happened both nights we were there. The hotel only upgraded the headboard and wall paper behind the bed. The rest of room was dated, especially the bathroom. The bathtub was cracked and covered with stint.

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