"Great "Out-of-the-Way" Hotel Experience"
My wife and I took our honeymoon in Hawaii, and our first stop was Honolulu. We are the type of people that like to be close to the action, but not right in the thick of it. We also like smaller, boutique hotels and inns, and stay away from the mega-resorts. The New Otani Kaimana Beach Hotel suited us perfectly. Every person we dealt with, from the […] front desk staff, to the valet, the bellmen, and the restaurant staff, were all incredibly friendly and helpful. We were never given anything but their full attention when we inquired about something. The hotel and our room were neat and clean. The room was fairly basic and a little cramped, but it suited our needs just fine. The best thing about this hotel is its location. It's is right on Sans Souci Beach, a more local beach and much less touristy and busy than Waikiki. It was great to walk right out the back and be on the sand. The hotel provided complimentary beach towels and mats. A 10-minute walk through the park and we were on Waikiki beach - no taxi required. We ate dinner once, and breakfast twice, in the Hau Tree Lanai, the hotel restaurant. All of the meals were fresh and delicious, and the portions were huge! Add to that, awesome views of Diamond Head, and the beaches, and we had an great experience! I would recommend this hotel to anyone looking for a clean, simple, friendly place and who doesn't need all the luxury amenities that the high-priced resorts have. Read moreGenuine Expedia guest review
"Best location for Hawaiian vacation"
My brother and sister in law stayed there for 4 nights. They loved the view from their room so much. There was a lanai where they can watch sunset over glass of wine. Kaimana beach is right down there with palm trees dances with Hawaiian wind. It was heavenly experience for them. I considered this trip was their second honeymoon. And it was successful! […] Breakfast by the beach each morning excited them to start the day. Food was excellent! They would stay there again as they plan to comeback next year. It's way better than staying in the middle of Waikiki. Trust me, I've been living here for 15 years! Read moreGenuine Expedia guest review
Hotel is only a five minute walk to Waikiki's many shops and restaurants. Rooms are clean and has amble space to stretch out and relax. The restaurants, mini mart and bar at the hotel all close at 9:30PM - 10:00PM, so if you're looking to get a late night snack or drink don't plan on getting it there. Valet parking is $25/night, but the valet gave […] us a tip to park on the street after 6PM and move the car by 10AM to forgo valet and parking tickets. Complementary breakfast sounds puny, but it's actually quite huge. Save money; grab the muffin, fruit and coffee and spend the money saved elsewhere on a meal at a local restaurant. Overall, it's not the nicest or fanciest hotel, BUT let's get real, if you're in Hawaii and complaining about your room, you're spending too much time in it and you should be on the beach. I will stay here again. Read moreGenuine Expedia guest review
"Great hotel, great location, some rooms are better"
Great hotel, great location far from the crowd. Good rooms are fantastic, but bad rooms are small, bad views, smelly.Genuine Hotels.com guest review
"Great and away noise but close to everything!"
Check-in was simple, quick and friendly. Room was perfectly clean and delivered. An ideal place to stay if you want access to the greenery versus the concrete of Waikiki.Genuine Expedia guest review
"Breat location but older hotel"
Enjoyed walking out to the beach with snorkel from the hotel. Saw some corals and colorful fish in the morning when tide was out. Not as plentiful a fish as Hanauma Bay but the beach was quiet and relaxing. There was fresh water shower on the beach nearby. Also enjoyed the inexpensive outdoor cafe less than 10 minute walk down the road toward Waikiki […] beach. On Friday evening, you can enjoy free concert at the cafe and fire works across the Waikiki beach. The hotel is older and room was tiny but everything was working fine and the location was much nicer than busy Waikiki beach. Read moreGenuine Hotels.com guest review
"The Feel of Old Waikiki"
This is an older hotel on the other side of Waikiki, close to Diamond Head. The Kaimana is also smaller and on the beach. You get the feel of old Hawaii at this hotel and I loved it. We chose the "moderate" room since we were born and raised here. As the website states, the moderate rooms are small but they have a lanai with a table and chairs. Oh, […] what a view! Out on our lanai, we had a great view of Diamond Head and even a small wedge of the ocean. We could hear the ocean and smelled the ocean's fragrance. The Hau Tree Terrace served great food right on the beach and had a large Hau Tree growing through the middle of this open-air restaurant. I truly felt at home at the New Otani Kaimana Beach Hotel. I will definitely stay there again and I highly recommend it to anyone who wants to be in "old Waikiki." Read moreGenuine Expedia guest review
"Good hotel for beachgoers and families"
I stayed here 3 nights in May 2013 for my 1st ever Hawaii trip. I had a regular room at first which was okay but was able to upgrade to a suite. The suite was very roomy and clean and had everything i needed and wanted. Staff service was excellent. The hotel is right in front of the beach so it is perfect for me and others who just want to jump into […] the water whenever they want. Although It is a little far away from all the actions such as shops, bars, clubs, restaurants, and nightlife in Waikiki. About 20-25mins walk which isn't too bad. Hotel itself has 3 restaurants and a bar in the building but they all close by 9pm. It could be ideal for people who prefer the quiet side of Waikiki. For the price I paid compare to other hotels in the area, i think it is great value and will recommend it to others. Read moreGenuine Expedia guest review
"Great location, near beach, friendly staff"
I love this hotel and the location. The staff was super friendly and I felt very much the well pampered guest.Genuine Expedia guest review
"Older Beach Front Hotel with excellent location."
We stayed in the older section of the New Otani hotel overlooking the lawn of a beach front public park. The location is at the very east end of Waikiki away from the busy crowds. The locals use the beach mornings and evenings to swim, SUP, and canoe. Excellent beach for tourists to sunbathe, swim and snorkle. You need to make reservations if you want […] to eat at their beach front restaurant. There is a very good restaurant a short walk along the beach called the Barefoot Beach Cafe. New Otani's valet parking is $24 per day but we were able to park in the free parking on the small street at the beach every night. Read moreGenuine Expedia guest review
"Old school Hawaiian"
Great botique hotel close to Waikiki but with a remote feel. Fantastic restaurant great esp for breakfast. Reminisant of old Hawaii classics like the Tahitian Lanai. Not cheap but not expensive either.Genuine Expedia guest review
"Nice stay...we'll be back..."
We stayed in the older section of the hotel...it definitely needs remodeling...chipped paint, dirty carpet, non-functional dresser, and very outdated bathroom...(pink sink, really???!!) Also, we were on 3rd floor and no elevator...we have/had NO problem w/climbing stairs, but others would...there was no mention of no elevator when we booked our res […] ervation... Read moreGenuine Expedia guest review
"Best ever vacation in Hawaii!"
The Otani Kaimana Beach Hotel was very nice the loctaion was good and out of the whole Waikki noise. But close enough to walk and enjoy all the activties and shopping. The rooms are small but enought space to sleep all you need. The restaurant was fantastic. The food was great and high end so good. You are right on the beach so just a short walk to […] get in the sun and surf. Great time and wonderful vacation in Hawaii. Read moreGenuine Expedia guest review
"Boutique Hotel on the Beautiful Blue Pacific"
Your wonderful experience begins when you arrive at the Hotel, which is visually at the base of Diamondhead Crater. Check-in is a breeze with the Expertise and Kindness of the Front Desk Staff. Very Beautiful Hotel with the utmost cleanliness and the Kaimana Beach has possibly the most blue clear water in all the Islands. Recommend Hightly. Aloha T […] errence Read moreGenuine Hotels.com guest review
The hotel is located at the end of the Waikiki strip, which is nice if you don't mind walking. The hotel also has a nice beach, which is essentially empty compared to the rest of the strip. However, the rooms were very small, the shower pressure was weak, and the building we were in had no elevator...Lugging suitcases up a narrow staircase is not fun! […] I recommend this hotel if you want to lay on the beach and occasionally stroll into the hustle and bustle of Waikiki. If you prefer to be in the middle of everything, this isn't the hotel for you. Read moreGenuine Hotels.com guest review
Surprised. I will say this upfront: this review is based ENTIRELY on the annex section of the hotel. The location of the hotel is wonderful; off the main strip in Waikiki, beautiful beach, but if you and your ladyfriend/family/whatever think about staying here, make sure you get a room in the renovated/remodeled section of the hotel because the annex […] is horrible! My girlfriend and I thought all the rooms looked like ones on the website which is gorgeous. However, when we arrived were told our room was in the annex section, at first we did not receive a room w king size bed as reserved--my girlfriend was so upset! We only stayed one night since United so graciously forced us to miss a flight and then delayed our luggage. The annex section rooms are small, wallpaper was peeling, ac is blowing right on your head...get the picture? One desk agent even joked about the annex rooms being overpriced for what you could get in Waikiki proper. So, just beware of what room you're getting! Thankfully, an Expedia agent helped us secure a room at a nicer hotel for the remainder of our trip. Read moreGenuine Expedia guest review
"beyond the maddening crowd"
Location,location, location. Works in hotels as well as other real estate. Great spot beyond the acquarium for beaching with snorkeling in front of hotel, beautiful Diamond Head views. Most beautiful restaurant on beach.. international/Japanese feel to the hotel. Small rooms, but comfortable and quiet.Genuine Expedia guest review
We really enjoyed staying at the New Otani, and as our stay progressed, we came to realize it's in the perfect location if you plan to stay on the west side. It's away from the busy-touristy feeling of downtown waikiki, but so close you can easily take a really peaceful beautiful walk to the heart of waikiki whenever you want. Our room was smaller than […] we expected, and we didn't get a king as expected, but it was very clean and the Ocean Supreme (ocean and waikiki) view was really really nice. The breakfasts were really very good (we didn't eat dinner there because it was so expensive). We would definitely stay there again. Read moreGenuine Hotels.com guest review
"Outside of Waikiki, small rooms."
Great hotel, but the room was very small. A little frustrating that we "had" to pay for valet parking everyday. It was rather far from the heart of Waikiki so walking in everyday became a bit tiresome. Loved the basically private beach!Genuine Expedia guest review
Great hotel ,quite yet close to all the amenities,our room was the upgraded version in the main hotel, great views. We upgraded from the studio room which was old , dark and creepy.Breakfast was included and it was delicious!!!!!Genuine Hotels.com guest review
The staff of the New Otani went above and beyond to make our stay great. They kept our luggage in a locked closet for the day. They even let us use a room to shower after we checked out before our flight home. A+ Service. The concierge was extremely helpful advising us on local attractions and how to best get there. Great place to stay and a beautiful […] beach right out back. Read moreGenuine Hotels.com guest review
"great access to beach"
Paid for room with diamond head view...first room had no view at all and also had no working hot water. They did fix the water issue promptly and also moved us to a room with a better view for the second night. Front desk staff very pleasant, however bar and restaurant staff not friendly at all; they acted annoyed that we were there- not one smile during […] the two occasions we ate there. Loved the location, slightly removed from the loudness of the main Waikiki strip and great beach area right outside the hotel. Read moreGenuine Hotels.com guest review
"Calm location for those who don't mind long walks"
My room was clean but the shower drain was not working properly. Also there was no exhaust fan in the bathroom so humidity from showers and unpleasant smells go into the room. The location is a bit far from Waikiki and the main shopping areas and to get there at night you have to walk for 15 minutes through a park where shady looking characters are […] hanging out. I'm not sure a woman would feel safe walking there alone at night. If you don't mind the long walk the location was nice because it was away from all the activity and noise of the main Waikiki area. Read moreGenuine Expedia guest review
"five out of five"
Great location away from the madhouse of central Waikiki. Restaurant is quite good. Are those really the trees that RL Stevenson sat under? For a splurge dine at Michelle's next door.Genuine Hotels.com guest review
"Use caution when booking at this hotel."
If you are going to this hotel, there is a reason that some of the prices are cheap. To get the cheap prices you get the 1960's part of the hotel which seriously needs updated inclucing the Pink counters in the bathroom. We reserved the "Diamond Head View" room when we made the reservation and were put in the "Park View" room that was in the '60s section. The […] Diamond Head View rooms are in the new section of the hotel and were filled with foreign customers. Use caution when reserving rooms at this hotel, yea they are cheaper than the Resort Hotels but you don't get the benefits of having a luxury room. The rooms in this hotel are small and the carpet had large stains on the floor and was extremely dirty. If you didn't have the screen door to the balcony open, the bathroom exhaust fan sucked dirt under the entrance door along with everything else in the hallway. The screen door was continually falling off the track and was hard to open and close. The only benefit to the room that we had was that we had a partial ocean view and they had feather pillows upon request. Going cheap is not an option when going to Hawaii. Read moreGenuine Expedia guest review
"Pick another hotel"
The only thing this hotel has working in its favor, is the proximity to the beach. Aside from that, this is the WORST hotel on the island. It is nothing like it said on the Internet.Genuine Expedia guest review
Although there were certainly exceptions, overall the hotel staff were not especially helpful or friendly. I remember this hotel from many years ago when I lived on Oahu , and I remember a stronger sense of Aloha. I was disappointed.Genuine Expedia guest review
"All the hotel you'll need to discover paradise!"
Nestled at the end of the wakkiki strip, buffered by a park, on an amazing beach and coral reef within swimming distance. The refurbished room cost more and was well worth the price. The absolute best part of the hotel stay was the staff, who were friendly and helpful at every request.Genuine Expedia guest review
"Get a refurnished room..."
The refurbished room which I eventually negotiated for and paid more for was very nice but the originally assigend room was small dark and looked to have been furnished out of a Goodwill thrift shop.Genuine Expedia guest review
The first 4 nights were spent in a moderate room, which was the size of a closet. There was a false fire alarm at 6am one day. They ran out of beach towels. We had to leave the hotel one night, for drinks, because the entertainer in the lobby was so awful. The front desk staff were very hard to communicate with because of language barriers. We asked […] for an upgrade but didn't receive one until the last 2 nights of our stay. We spoke to Orlando, who was the front desk mgr.. He was very cooperative and was able to upgrade us to an ocean view deluxe and he gave us a discount. It was an amazing view and a great room. I wish we had had this room from the beginning! I would stay here again, only if I had the higher priced room. Read moreGenuine Hotels.com guest review
"Why a title??"
We had a great view and it was a plus being outside the Waikiki area. I also appreciated the complementary breakfast, served in beautiful setting. However, there were definite negatives: 1) front desk personnel not welcoming 2) parking fee of $23/ day seems awfully steep, 3) bathroom did not have solid door and since room quite small, no escaping bathroom […] noises. except to go out on balcony. Read moreGenuine Expedia guest review
"Would stay again"
Everything was excellent . Only complaint air conditioner blow right onto the bed. Limited parking.Genuine Hotels.com guest review
The air conditioning system was difficult to balance. Also, the TV would be helped by a cable system.Genuine Hotels.com guest review
We had a ocean view room, everything was new, beds bath, room. Very nice place to stay and will again.Genuine Hotels.com guest review
"Quiet Boutique Hotel"
The New Otani Kaimana Hotel is a small boutique hotel on the Diamond Head end of Waikiki by the aquarium and Kapiolani park. We have stayed here for over 30 years. The location is quiet, but you can walk into Waikiki easily. The beach, San Souci, is beautiful with calm aqua blue waters. There is a great small outdoor restaurant, the Hau Tree Terace […] right off the beach. The hotel is friendly, quiet and very Hawaiian. BTW they serve excellent Mai Tais in the bar. That being said.....we could only get a room in the annex which is a side arm of the hotel over looking the park. There is no elevator and you must walk up 3 floors. Even that might be okay, but our room was tired and in need of upgrading. I still love this hotel, but will never accept an annex room again. Read moreGenuine Expedia guest review
"Okay for night stay"
The smallest room I've had and the room didn't even have a microwave. This hotel is okay for sleeping only.Genuine Expedia guest review
"The Best Little Hotel in Waikiki"
We stayed at the New Otani Kaimana Beach Hotel which is a few hundred yards south of the Waikiki Aquarium and across the street from Kapiolani Park. It is a small hotel, only 9 floors high. It sits on the beach and was sooo relaxing. The staff and the valet parking attendants were all excellent. The room had a great view of the ocean and the city lights […] of Waikiki. It was nice and quiet with only the sound of the waves to be heard. It was a short walk to the Aquarium, the Zoo and to Waikiki proper. The beach in front of the Hotel was perfect and the Hotel even provided beach towels and mats. Would we stay there again? In a heartbeat! Read moreGenuine Hotels.com guest review
"Away from the hustle"
We stayed here for two days and the room was a little small but nice and clean. What we loved most was it was close to the shops but far enough from the crowds of Waikiki. Beautiful views of Diamond Head. Reasonable prices and if you ever stay go down to Cheeseburger Resteraunt, the best burger ive ever had! Also going to the aqaurium right up the street […] is a must. Read moreGenuine Hotels.com guest review
"Nice hotel but disappointed with the old room."
I have stayed at this hotel before and like it because its relatively small and in a quiet area of Waikiki, not a party place. The hotel's restaurant, the Hau Tree Lanai, has been excellent in the past and I always recommend it to people since I live here in Oahu. The food is pricy, but its excellent and its location on the beach is one of the most […] romantic places to watch the sunset. (Ask for reservations under the tree.) Most of the hotel is quite nice, however, on this stay we were put in the older wing of the hotel and it was a totally different place. The room seemed clean enough although the floor looked dirty at the entry. But the room was old and outdated. I expected small, because the rooms in this hotel are generally small, but I didn't expect the screen door slider to not work well. I didn't expect the pink corian bath fixtures which had been in place at least since the eighties. There was no elevator to the room, so we had to trudge up 3 floors. My wife's computer wouldn't work well with the hotel's wireless system. We had pupu's in the bar, and the cheese on the nachos wasn't melted. Next time, I'd pay more and stay in a better room, or stay in another hotel. However, it did have a nice view of the beach and the water. Read moreGenuine Expedia guest review
"Enjoyed our stay."
The staff was very accomedating. We enjoyed our stay at the Otani hotel. We jogged in the park every morning which is right across the street from the hotel. The beach is nice, right out in front of the hotel. Wikiki is within walking distance from the hotel, about 10 mins.The vallet service was handy. We would stay again.Genuine Expedia guest review
"Great hotel, "suites" may not be suites"
Great hotel to be away from the noise and chaos of Waikiki. But, "suite" in the old wing (Room 208 at least) is simply a small bedroom with a kitchenette in the entryway. Suite implies a separate room or at least area, and this one did not have that. Still, a great hotel at a great price.Genuine Hotels.com guest review
"4 out of 5"
Our bathroom door wouldn't lock, this was ok because it was just my wife and I but i could see how this would be annoying if sharing a room. Although we didn't have a water leak problem, the people underneath our room did, we found out when the service man came over to check our bathroom. Ballet parking is quite pricey, $23 per day, luckily parking […] wasnt really an issue because of the ample parking on the street. Everything else was fine, the staff was very friendly, I would stay there again. Read moreGenuine Expedia guest review
We love this hotel. The room we were staying in needed updating.Genuine Hotels.com guest review
"Wonderful boutique hotel"
Great location and great restaurant. Room clean but small. Staff was friendly. My third stay there. Highly recommended.Genuine Expedia guest review
The hotel was great - the location is wonderful slightly out of the way from the main beach area and stores, which I really liked with easy beach access. The only downside was the air-conditioners - the staff would turn them off and they would also turn off on their own while in the room so it would get a bit warm.Genuine Hotels.com guest review
"Not what we expected"
We booked our vacation through expedia based on the recommendations. The hotel was not what we expected, but this was partly our own fault. We booked a diamond head view room which did have a view of some of diamond head and if you leaned way over the balcony you could see a small patch of ocean. The rest of the view was the parking lot, main street, […] and the air conditioners for the building next door. The air conditioners were so loud, you could not sit on the lanai. We arrived late at night (after missing our flight because of weather delays). The room was extremely small (basically the bed with a walkway around it), carpeting was dirty, there was mold on the ceiling and walls in the bathroom, and the overall appearance was worn. I contacted expedia first thing in the morning and was able to move to another hotel, expedia was very helpful although it was an expensive change! I admittedly did not talk with the hotel personnel to change rooms or voice my concerns as the hotel itself was not what I came to Hawaii for. I believe an ocean view or better room may have been a different experience, but the property just did not fit our needs or expectations. Read moreGenuine Expedia guest review
"small rooms the only draw back of this hotel"
The staff was very very nice. This was an older hotel, it was generally in nice condition. I found out that a "moderate" room is very small. Closet was very tiny, not a lot of room for guests staying 9 days. There was very limited drawer space for clothes. It would be alright for one person. If I were to stay there again I would see about an upgrade […] if I had a guest staying with me. Other than that hotel was nice Read moreGenuine Expedia guest review
"24 years later we visit our honeymoon spot"
The view is excellent. Their is NO pool, which we wished for. It's a walk from central tourist action....we liked that. Their is a natural reef about 30 yards off the shore....excellent for snorkling. The rooms are small; we upgraded to a delux and it was very tiny. The bathroom is so small you can't open the door while sitting. THe deal with the breakfest […] was great.....as was the meal itself. Would we go back? Probably not! The KING sized bed was actually two doubles pushed together. NOT comfortable. AND....a small coffee pot would be SO nice. Read moreGenuine Expedia guest review
"Review of the stay in Jan 2012"
The ambiance of the reception area and the attached restaurant is good. However,The room had a weird odor as soon as we entered. The shower was so pathetic!! Water was clogging in the tub!! The super 8 hotels are better for the price! They charge an additional $23/day for valet parking. They do not have any self parking option! We were not aware of […] this! Read moreGenuine Expedia guest review
first interaction with hotel was with valet parking staff. forceful sales techniques for using their overpriced services. valet staff on leaving a day early was much better and helpful with loading. check-in staff was preoccupied and I felt like I was burdening them to check-in. rooms were small. I left a day early because I didn't like going back there […] at the end of both days. I would never go back. Read moreGenuine Expedia guest review
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