"Nice staff old furniture"
staff was nice and helpful but the overall condition of the facility was poor. shower was impossible to operate and furniture was old and worn outGenuine Hotels.com guest review
The room was clean, however the television was awkard and you couldn't watch it in bed. The air conditioning did not always blow cool air. Overall it was chosen for the close proximity to my conference location. Customer service provided by staff was great.Genuine Hotels.com guest review
Nice place...would stay there again...Genuine Hotels.com guest review
"Nice hotel, awesome breakfast"
Our room was not as described (separate sitting room, 2 bathroom were not available) but the room was adequate for our needs. Buidlings are set up like an apartment complex. Breakfast was nice and extensive, but the area was too small for all of the guests. As a whole, we had a nice experience.Genuine Hotels.com guest review
Excellent location plus extreme cleanliness. Personnel very attentive.Genuine Hotels.com guest review
I was impressed with the rooms. It was a bit noisy at times because of the people up stairs. Breakfast was lacking and the set up needs help. Almost couldn't find the hotel - was looking for the one in the pictures. Overall nice and will stay again next time I come to Tyler.Genuine Hotels.com guest review
"I will stay here again!"
These suites are so spacious! They look like apartments. It had everything we need for the couple days we were in town. The staff was friendly and the breakfast was awesome.Genuine Hotels.com guest review
This facility is very nice overall but needs many minor repairs, such as gaskets in window screens, carpet cleaning, loose knobs on faucets, etc. Also, the rooms could use improved lighting.Genuine Hotels.com guest review
I thought the hotel was a bit run down and in need of a make over. The room was pleasant enough. Would not choose this hotel again.Genuine Hotels.com guest review
"More than Expected"
This is a convenient facility with excellent rooms, very helpful receptions, and a most satisfying breakfast.Genuine Hotels.com guest review
As a lady by herself not again. Too many men sitting on tailgates drinking in the parking lot. Very uncomfortable.Genuine Hotels.com guest review
"like an apartment away from home"
I thought that it was perfect for what we needed. We were going to a graduation at Tyler Junior college. It is within 2 miles from the hotel so the location was great for us. I guess it used to be apartments maybe. Anyway, I liked that. It had a kitchen with what we needed in it along with more privacy than a normal hotel. We missed the breakfast by […] 20 minutes and were not there for the nightly reception. So those are things I cannot comment on. The room was comfortable and clean. Read moreGenuine Hotels.com guest review
Friendly, competent staff. Great rate. Fabulous breakfast. Immaculate room. Will definitely stay againGenuine Hotels.com guest review
Hotel was nice and clean. A bit dated, but would stay there again :-)Genuine Hotels.com guest review
This hotel is like an efficiency apartment complex? People living here it seemed ... I had to sign a no party clause type form? Was Woken up several times from loud people outside . It had small kitchen a measuring cup in the cabinet had old tomatoe sauce in it? And the coffee pot I found at 6 am had a dried up old filter filled with coffee from previous […] guest. Bed and bathroom were clean ... But that's it. I will NOT be back. Read moreGenuine Hotels.com guest review
The hotel it self looks like apartments which we weren't expecting. However, the landscaping was very pleasing and very well lit at night. The room was very clean and had a patio!! I would stay here again!Genuine Hotels.com guest review
"Old Hotel but nice enough"
Extended stay, nice full size kitchen, breakfasts are good, socials at night are good. Hotel could use updating, room amenities are all circa 1980 however bed was very comfortable, cable was fuzzy. Hotel looks like an apartment complex and has that feel, close to good food, all in all, a good stay for the price. I would stay here again.Genuine Hotels.com guest review
"Dont listen to your iPhone GPS :)"
After the GPS tried to send me to the wrong place (luckily I saw the sign before I could go the wrong way) I saw what looked like an apartment complex. The place seems a little old inside and out. That being said, the service is good, there is a nice happy hour, the beds are comfy, and the breakfast is just as good if not better than most hotels. Even […] though the rooms seem a little old, they are clean and roomy. Most of the rooms even have a fireplace. There is nothing wrong with the rooms at all.....maybe a few more lights but there were 3 windows in my room so I suppose you could get more light that way. Lots of restaurants close by. Probably would stay there again mainly because the place I visit when I go to Tyler is just down the street and other hotels require you to sit through a lot of traffic. Read moreGenuine Hotels.com guest review
"Next to a live music outdoor bar!"
Old and worn, certainly not the 3 star we were expecting. Live music until one in the morning. Small uncomfortable room. Would never recommend it.Genuine Expedia guest review
I enjoyed the stay. The 2 bedrooms are like an apartment. I will be booking there again.Genuine Expedia guest review
I will definitely stay again and insist that my friends and family begin staying there as well!!Genuine Hotels.com guest review
I love to stay at that hotel, plan to stay there next year.Genuine Hotels.com guest review
"BEWARE! Hotel not up to Marriott's standards!"
Toilet would not flush, air conditioner did not work. Hotel very outdated and worn. Two charges against our account that we do not recognize. Stay clear of this hotel. I am filing a complaint with Marriott Corporate.Genuine Expedia guest review
"Please change name"
Checked in and checked out. I got sick to the stomach due to the smell. The people at the front desk was very nice. This is the only Marriott I have visit was on a low scale. Looked at the hotel on the internet so not true. The only thing I can say is its more like a down scale hotel for the price.Genuine Hotels.com guest review
Set up was nice with a bedroom and full bath upstairs.Genuine Hotels.com guest review
When I pulled into the parking lot, I instantly had an uneasy feeling. When I pulled into the parking lot there were some guys in the parking lot that made me uncomfortable...ESPECIALLY since the doors have access from the outside. I walked into the room and was grossed out. AND then I found the fly swatter in the room which made me assume that there […] were bugs there! There was absolutely NOTHING appealing about that hotel. Read moreGenuine Hotels.com guest review
The hotel is a little old and needs some updating but was very clear and staff was very courteous and helpful. We would return.Genuine Hotels.com guest review
It was a peaceful rest great atmosphere the the staff was nice had a wonderful time enjoyed it very much so. Will come back soon.Genuine Hotels.com guest review
"Too far off I-20"
Great hotel...bath a little hard to workGenuine Hotels.com guest review
It was a great space for the penthouse. It was a little outdated though. The murphy bed was dirty behind it and the roll out couch had gum on the mattress. There was dried food on the couch cushions. The queen bed had stains on the mattress and sheets. The cleanliness could have been better.Genuine Expedia guest review
"Very clean and roomy"
Stayed here for a night. Having a kitchenette is such a plus. The room was immaculate. I'd highly recommend this hotel. I will definitely visit here again.Genuine Expedia guest review
The rooms were much larger than I expected. Great for business travelers.Genuine Expedia guest review
"Hotel was very clean."
Good, very clean and quite. Hotel was pleasant and would recommend to others.Genuine Expedia guest review
Expedia moved us to this hotel due to an error they made. Staff was great & shared about other discounts for next time. Happy hour was great & had food too. Pool was very clean. The apartment. Style room was clean and big. Bed was actually comfortable too.Genuine Expedia guest review
"has it all"
Includes breakfast, happy hour, laundry room and full kitchen. It was very convinient for us as we were there for baseball and needed to wash my sons uniform daily.Genuine Hotels.com guest review
"Great place reasonable price"
We chose for location and visiting room and kitchen. It was great. Lower price per room than the nearby Holiday Inn.Genuine Hotels.com guest review
"Marriott Suites are the best"
We were gathering for a wedding, so out of town guests were arriving at various hours. We were able to have a home cooked meal, comfort food ready, there was room to visit and gather. Separate rooms for people staying with us.Genuine Hotels.com guest review
Great experienceGenuine Hotels.com guest review
"For the price...a great deal. Old style Residence"
Clean, convenient location, old school with fireplace. Full size kitchen.Genuine Expedia guest review
The room was nice, however we asked for a room with a kingsized bed making that clear When we booked. The room had a queen. :(Genuine Expedia guest review
"Best in Tyler"
Have stayed more than 500 nights at this hotel in the past 10 year.. Best in Tyler!Genuine Expedia guest review
"Great Place To Stay"
This is a very good place to stay, had the 2 bedroom penthouse suite, was very clean and spacious, breakfast was great, everything we needed was very close by. Our stay was great! No Complaints at all, I'm actually planning on coming back with all my family for a small get away and we will be staying here.Genuine Hotels.com guest review
"Close to UT-Tyler"
Our room was pretty good. The bed, however, was uncomfortable for my husband. He prefers a soft mattress. Otherwise, it was great for our needs.Genuine Hotels.com guest review
We scheduled two rooms for my family. Check in was at 3pm. We arrived at 4pm. They did not have one of the rooms ready until after 6pm. Trying to get ready to get to our friends home nearby was not a good experience. The lady at the desk frazzled and dis-interested in our issue. I will not seek out a Residence Inn in the future.Genuine Hotels.com guest review
We stayed in the King Suite, was located right next to a very noisy road, the king suite had a queen bed that tilted inward to the middle, very dated accomodations for a Marroit (small bathrooms, loud bath fan we could hear upstairs) had to unplug the refridgerator - terribly noisy, had a light that was blinking on/off until we notified front desk. […] Got a $100.00 bill for having my small dog, even though they said they accepted pets! I would too, in my house for $100.00 per night! Would never stay again, esp. at that price. For me, a bad deal. My daughter liked it, though. Read moreGenuine Hotels.com guest review
"Very Convenient, but could use some TLC"
I have stayed here before and because it is so convenient I chose the RI again, however I don't feel it's as clean as I would like. The carpet is quite worn and it doesn't look completely clean by the baseboards. The room set up is great and I like having a kitchenette. It could use some updating. Staff was very nice and helpful.Genuine Hotels.com guest review
"Loud but comfortable"
Breakfast was delicious and my room was clean but OH MY GOSH the traffic noise was horrible. Drag racing up and down the main thoroughfare just outside my door. I had earplugs, thank goodness, but even with them in, sleeping was difficult. Also the toilet ran and ran and made loud noises. Hotel was super convenient to hospital, which is why I booked […] it, but I don't think I would do so again, just because I really couldn't sleep with all the noise. The front desk staff was very friendly and the pool area was lovely. Read moreGenuine Hotels.com guest review
"Residence Inn By Marriott / Our place in Tyler!"
We would absolutely recommend this hotel to anyone - Location was great, right down the road from UT Tyler - room was clean & it was so nice to have the kitchen area! The breakfast was better then most places and the staff was quite friendly & made us feel so welcomed - very nice! Will stay here again!Genuine Expedia guest review
"Excellent stay albeit a bit pricey"
Very pleasant, great place if you are staying a week because of the kitchen. Great breakfast with fresh eggs (not greasy) and many choices. Room was very nice, the fold-down bed was a little rough but the king-size was very nice. I would recommend this place and I would stay here again.Genuine Hotels.com guest review
"Great Hotel Stay"
Really nice room, nice, soft beds, estra pillows. We had a room with an up stairs and down stairs bedroom. The hotel is close to the university, a drug store, gas stations and many resturants. Our family really enjoyed our stay.Genuine Hotels.com guest review
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