We arrived and they gave us our room keys. When we got to the room, it smelled like someone had been smoking in the room. We called the front desk and they immediately got another room. It was great and was even closer to the lobby. The breakfast was awesome and the staff was extremely helpful. Even though the hotel was a little older, it was very clean […] and we really enjoyed our stay. Read moreGenuine Hotels.com guest review
"Great room Great price"
awesomeGenuine Hotels.com guest review
"Awesome place to stay"
Our guys said this was the best room they ever stayed in for work or otherwiseGenuine Hotels.com guest review
"Good - I would stay there again."
The room was clean, but you can tell where the suites appear to be an old apartment complex that had been upgraded. Some simple things were missed, but overall I wasn't grossed out. The water heater in the suite had an issue and was making a crazy dripping sound. The front desk was told at 7:00PM and maintenance was there by 7:45 and fixed the problem. […] Pretty cool. Read moreGenuine Hotels.com guest review
The hotel is a little on the older side, but in good shape and the beds were really comfortable. Nice stay!Genuine Hotels.com guest review
Staff very pleasant,rooms just need major updating.Genuine Hotels.com guest review
"Excellent Customer Service"
I have stayed here multiple times. This stay my room was not very clean and the bed was hard. I talked to the lady at the front desk about it when I checked out and she apologized and gave me coupon to use on my next stay.Genuine Hotels.com guest review
"Good go extended stays"
We liked this hotel, obviously a renovated apartment complex. I have zero complaints. Clean and comfortable room. A good price for a suite.Genuine Hotels.com guest review
I enjoyed being tucked away off a major street. Easy access to highway but a nice cozy atmosphere.Genuine Hotels.com guest review
Great, love this place. Like the size of the room, the breakfast is very generous, location is great for those accessing UT Tyler. Price was right!Genuine Hotels.com guest review
Hotel needs renovation.Genuine Hotels.com guest review
"Nice, but shower fixtures need updating"
This location was good and the hotel room was comfy and very private and quiet. There was minor inconvenience: the cable TV service was not working. No real problem. The thing that really was irritating though, was that the shower fixtures were almost unusable. The entire fixture system moved and was almost impossible to turn on. Guess it's just OLD. […] When I finally did get it turned on, I couldn't get it to turn off. Had to go get someone to "manhandle" it. I have stayed in hundreds of hotels and never had this happen. So I just didn't use the shower! This really needs to be fixed; it wasn't because I was feeble or stupid. The fixtures desperately need replacing!! September, 2014 Read moreGenuine Hotels.com guest review
We arrived very early and the hotel still allowed us to check in. The security on site was a comfort, not that the area needed it, but it was nice to know they were there. And the security officer was very friendly. The rooms are more like an apartment and we felt very much at home. When traveling back through Tyler, we will be staying here again.Genuine Hotels.com guest review
"Close to UT Tyler"
Nice place to stay while moving our student to UT Tyler. Will stay there again.Genuine Hotels.com guest review
"Nice staff old furniture"
staff was nice and helpful but the overall condition of the facility was poor. shower was impossible to operate and furniture was old and worn outGenuine Hotels.com guest review
The room was clean, however the television was awkard and you couldn't watch it in bed. The air conditioning did not always blow cool air. Overall it was chosen for the close proximity to my conference location. Customer service provided by staff was great.Genuine Hotels.com guest review
Nice place...would stay there again...Genuine Hotels.com guest review
"Nice hotel, awesome breakfast"
Our room was not as described (separate sitting room, 2 bathroom were not available) but the room was adequate for our needs. Buidlings are set up like an apartment complex. Breakfast was nice and extensive, but the area was too small for all of the guests. As a whole, we had a nice experience.Genuine Hotels.com guest review
Excellent location plus extreme cleanliness. Personnel very attentive.Genuine Hotels.com guest review
I was impressed with the rooms. It was a bit noisy at times because of the people up stairs. Breakfast was lacking and the set up needs help. Almost couldn't find the hotel - was looking for the one in the pictures. Overall nice and will stay again next time I come to Tyler.Genuine Hotels.com guest review
We booked this hotel not knowing what we were going to get. When we got to Tyler, we kept driving around where our hotel should have been, but we couldn't find it. There was only a run-down apartment complex there. As it turns out, that's the hotel. Check-in was not bad, and the lady behind the counter was nice enough. My partner and I found our apartment, […] opened the door, and said "hi" to the very shocked man who was already checked in to that room and relaxing. We went back to the front desk, and there was another guest in front of us who had been walked in on WHILE SHE WAS SLEEPING. Because someone else had been assigned to her room, her key no longer worked. The front desk lady was kind of put-off because she had to find us a new room now too. We got in the room, locked all of the deadbolts and got ready for a shower. There were stiff, dirty towels left in the bath tub, and there were lots of long, dark hairs in there, too. (We did have fresh towels, so that was good.) The next day, we took all of our stuff with us when we left for the day, and when we came back, our room keys no longer worked in our door. Remembering what had happened to the other guest the day before, we were thankful that all of our stuff was with us when a stranger apparently walked into our room while we were gone. This stay was definitely in the top three worst hotel stays ever for me and my partner, and we have been on some wild adventures. I will NEVER return to this hotel. Read moreGenuine Expedia guest review
"I will stay here again!"
These suites are so spacious! They look like apartments. It had everything we need for the couple days we were in town. The staff was friendly and the breakfast was awesome.Genuine Hotels.com guest review
Was nice i very quiet. Nice staff, personal and clean rommGenuine Expedia guest review
This facility is very nice overall but needs many minor repairs, such as gaskets in window screens, carpet cleaning, loose knobs on faucets, etc. Also, the rooms could use improved lighting.Genuine Hotels.com guest review
everything was good until i like to cut my toe off in the kitchen area where the carpet ends and the tile began. rubber stripping had came loose and the wire was visible and my toe got it. (bad words). got ready for bed pulled the covers and the sheets and pillow cases had rust and look like something else was on it.Genuine Expedia guest review
"Nice hotel for a night"
The bed was so comfortable. The room was clean. I was only at the hotel to sleep so I did not take advantage if all the amenities.Genuine Expedia guest review
I thought the hotel was a bit run down and in need of a make over. The room was pleasant enough. Would not choose this hotel again.Genuine Hotels.com guest review
"More than Expected"
This is a convenient facility with excellent rooms, very helpful receptions, and a most satisfying breakfast.Genuine Hotels.com guest review
As a lady by herself not again. Too many men sitting on tailgates drinking in the parking lot. Very uncomfortable.Genuine Hotels.com guest review
"like an apartment away from home"
I thought that it was perfect for what we needed. We were going to a graduation at Tyler Junior college. It is within 2 miles from the hotel so the location was great for us. I guess it used to be apartments maybe. Anyway, I liked that. It had a kitchen with what we needed in it along with more privacy than a normal hotel. We missed the breakfast by […] 20 minutes and were not there for the nightly reception. So those are things I cannot comment on. The room was comfortable and clean. Read moreGenuine Hotels.com guest review
Friendly, competent staff. Great rate. Fabulous breakfast. Immaculate room. Will definitely stay againGenuine Hotels.com guest review
Hotel was nice and clean. A bit dated, but would stay there again :-)Genuine Hotels.com guest review
This hotel is like an efficiency apartment complex? People living here it seemed ... I had to sign a no party clause type form? Was Woken up several times from loud people outside . It had small kitchen a measuring cup in the cabinet had old tomatoe sauce in it? And the coffee pot I found at 6 am had a dried up old filter filled with coffee from previous […] guest. Bed and bathroom were clean ... But that's it. I will NOT be back. Read moreGenuine Hotels.com guest review
The hotel it self looks like apartments which we weren't expecting. However, the landscaping was very pleasing and very well lit at night. The room was very clean and had a patio!! I would stay here again!Genuine Hotels.com guest review
"Old Hotel but nice enough"
Extended stay, nice full size kitchen, breakfasts are good, socials at night are good. Hotel could use updating, room amenities are all circa 1980 however bed was very comfortable, cable was fuzzy. Hotel looks like an apartment complex and has that feel, close to good food, all in all, a good stay for the price. I would stay here again.Genuine Hotels.com guest review
"Dont listen to your iPhone GPS :)"
After the GPS tried to send me to the wrong place (luckily I saw the sign before I could go the wrong way) I saw what looked like an apartment complex. The place seems a little old inside and out. That being said, the service is good, there is a nice happy hour, the beds are comfy, and the breakfast is just as good if not better than most hotels. Even […] though the rooms seem a little old, they are clean and roomy. Most of the rooms even have a fireplace. There is nothing wrong with the rooms at all.....maybe a few more lights but there were 3 windows in my room so I suppose you could get more light that way. Lots of restaurants close by. Probably would stay there again mainly because the place I visit when I go to Tyler is just down the street and other hotels require you to sit through a lot of traffic. Read moreGenuine Hotels.com guest review
"Next to a live music outdoor bar!"
Old and worn, certainly not the 3 star we were expecting. Live music until one in the morning. Small uncomfortable room. Would never recommend it.Genuine Expedia guest review
I enjoyed the stay. The 2 bedrooms are like an apartment. I will be booking there again.Genuine Expedia guest review
I will definitely stay again and insist that my friends and family begin staying there as well!!Genuine Hotels.com guest review
I love to stay at that hotel, plan to stay there next year.Genuine Hotels.com guest review
"BEWARE! Hotel not up to Marriott's standards!"
Toilet would not flush, air conditioner did not work. Hotel very outdated and worn. Two charges against our account that we do not recognize. Stay clear of this hotel. I am filing a complaint with Marriott Corporate.Genuine Expedia guest review
"Please change name"
Checked in and checked out. I got sick to the stomach due to the smell. The people at the front desk was very nice. This is the only Marriott I have visit was on a low scale. Looked at the hotel on the internet so not true. The only thing I can say is its more like a down scale hotel for the price.Genuine Hotels.com guest review
Set up was nice with a bedroom and full bath upstairs.Genuine Hotels.com guest review
When I pulled into the parking lot, I instantly had an uneasy feeling. When I pulled into the parking lot there were some guys in the parking lot that made me uncomfortable...ESPECIALLY since the doors have access from the outside. I walked into the room and was grossed out. AND then I found the fly swatter in the room which made me assume that there […] were bugs there! There was absolutely NOTHING appealing about that hotel. Read moreGenuine Hotels.com guest review
The hotel is a little old and needs some updating but was very clear and staff was very courteous and helpful. We would return.Genuine Hotels.com guest review
It was a peaceful rest great atmosphere the the staff was nice had a wonderful time enjoyed it very much so. Will come back soon.Genuine Hotels.com guest review
"Too far off I-20"
Great hotel...bath a little hard to workGenuine Hotels.com guest review
It was a great space for the penthouse. It was a little outdated though. The murphy bed was dirty behind it and the roll out couch had gum on the mattress. There was dried food on the couch cushions. The queen bed had stains on the mattress and sheets. The cleanliness could have been better.Genuine Expedia guest review
"Very clean and roomy"
Stayed here for a night. Having a kitchenette is such a plus. The room was immaculate. I'd highly recommend this hotel. I will definitely visit here again.Genuine Expedia guest review
The rooms were much larger than I expected. Great for business travelers.Genuine Expedia guest review
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