All hotels in Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereBlvd. Francisco Medina Ascencio #2199, north hotel zone, Puerto Vallarta, JAL, 48333, Mexico, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 48 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.6
  • Comfort
    3.8
  • Condition
    3.3
  • Neighborhood
    4.1
4.0 / 5Excellent
"Friendly Hotel !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is dated it was build 28 yeas ago and there is no to much renovations, but they keep it very clean , The stuff is amazing every single day all the time they make feel like home and very welcome. the location is great buses at the door for 0,50 cents of dollar you go any place is safe and easy to go up and down. Food is good and entertained also very nice , start a little early night but you have every day something nice to do also during the day. Cons the bed mattress are really hard and the TV on the rooms are so old !! no flat TV or good programs to watch or news, also people smoke all the time at the lobby if you don't like breath smoke you cant seat there. is the area for the smokers and is the entrance of the hotel. and you don't have another seat area to be comfortable any way the seats pillows are very old too. Honestly the best is the stuff , the employees they treat you like a friend they are amazing. They maintain the hotel very clean we had a very relaxed and good time .
Genuine Expedia guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Dear Lucy, First of all I want to thank you for choosing Friendly Vallarta as your vacation destination. As you say our hotel is an old building but we are continuously renovating, this past year we changed all the elevators, furniture in all restaurants, we have a new brick pizza oven, palapas in the pool area, beds and linens in the rooms and we have much more coming! We have a no smoking area in the lobby near the coffee bar “Sweet Corner” where you can enjoy a smoke free environment. Thank you for recognising the hard work of all our staff, our only mission is to make sure that all our guests have an incredible vacation and feel like home. We look forward to seeing you again soon!
Other trip Feb 3, 2015
Lucy
US
3.0 / 5Good
"Just ok hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is older. Room furnishings are good, but rooms and hallways need plastering and painting. Menu geared toward locals. Weekends many locals and lots of kids in pool. Food ok not excellent. No name brand alcoho except Bacardi rum.
Genuine Expedia guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Dear guest, First of all I want to thank you for choosing Friendly Vallarta and for letting us know your opinion. As you say we are an old building, however we are always remodelling our facilities to provide our guests with the most comfortable experiences. Regarding the menu we try to cater different choices, we have an international buffet, a snack bar, a wood fire pizza oven, a french Italian à la carte, a grill à la carte restaurant, and we have theme nights during the week. We hope to see you again soon, here at Friendly Vallarta, please consider us your home away from home.
Other trip Jan 18, 2015
midwestern US,
US
4.0 / 5Excellent
"5 star staff and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We are returning guests to this property - and they have many. We have met people that have been there a dozen or more times over the years and this was our 4th time. We may not chose the time of year again as there were very few weekly visitors, so they filled the rest of the rooms with weekenders who were often 4 to a room which put a lot of stress on the staff and the service quality went down. They also booked a lot of weddings on the weekends which also took staff away from the rest of the guests, and since it's a smaller property with a beautiful, but smaller beach front, if there was a wedding many of the weekly beachfront events were cancelled and there was limited space just to hang out and enjoy the beach in the evenings. Despite the busy times they do have an amazing staff, and we always know what to expect even on the days the staff is overworked. Food is high quality, even though it may not always have the best presentation, they have amazing service everywhere including the beach, there is almost always an "a la carte" option with or without reservations, and they actually treat the guests with respect - something we haven't gotten at many all inclusives no matter how many stars. And where else can you have a handmade woodfire pizza delivered to your lounge chair on the beach with your pina colada.
Genuine Expedia guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Dear guest, Thank you so much for coming back for the 4th time to your home in Puerto Vallarta and for sharing your experience. I am delighted to know that everything went great during your stay, our only goal is to make sure that all our guests have an incredible vacation and that they feel like home. It was unfortunate all the events that were happening during your stay that didn't let you live the Friendly experience at its 100 porcent, but I am sure that next time you will get to enjoy it at its best. We are already looking forward for your 5th visit!
Other trip Dec 21, 2014
A Traveler
US
4.0 / 5Excellent
"Love this place!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I've stayed several times and will stay more in the future.
Genuine Expedia guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Dear Anna, Thank you for your preference in our hotel, I am more than happy to know that you enjoyed your stay and that you will be visiting us in the future. Please consider us your home in Puerto Vallarta.
Other trip Dec 18, 2014
Anna
US
1.0 / 5Poor
"NOT FRIENDLY !"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I requested a quiet room on 12 floor when I've booked it. I additionally sent them e-mail requesting quiet room on 12 floor two days before arrival. I was placed on 4th floor. I told a tall lady at reception (Alejandra?) that I requested 12 floor. She told me that the higher the sound goes, the louder it becomes. Interesting physics, I thought... She promised me that my room 2514 is perfect and that I would not want to move. I again asked her to make sure that I would not want to move, because I would not pack after I unpacked. She promised it would be quiet. IT WAS NOT. When I asked them to lower the unhealthy level of music, they told me that people needed to have fun and that nobody complained about it. Not true, a lot of people were complaining about non-stop music all over the premises - lobby, restaurant at the beach, on the beach itself and in the pool area, different kind of music blasting simultaneously. TERRIBLE. I had to call the police and only after that they reduced the volume somewhat. One could not hear TV in their room, while talking with Reception staff, I had to scream in their ears. On top of that, they started renovation and three last days of my stay, there was all day long construction noise on mezonin level restaurant. Food and drinks - terrible. The only exception was their gourmet restaurant, reservation required. I not even once used their pools or beach, had to go to Fiesta Americana. One of the elevators never worked. Sauna never worked either.
Genuine Expedia guest review
Other trip Dec 17, 2014
Gale
US
3.0 / 5Good
"nice clean friendly hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very good location in puerto vallarta
Genuine Hotels.com guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Dear Guest, Thank you for your visit. We will waiting for you a next time!
3 night family trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"The friendlist staff on earth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We love the staff at the friendly hola hotel Everyone is so nice and genuinely warm and caring On leaving after a week 6 of the staff and mr Ortega ran to tell our group good bye It was very touching It's not the fanciest hotel but the service, location ,food and the view make it the best. Only change we could ask for is s better work out room with fans Also some hooks on back of public bathroom doors so u don't have to put your bag on the floor Otherwise we will be back again and again Love to the staff
Genuine Expedia guest review
Other trip Nov 20, 2014
bicycle happy
US
4.0 / 5Excellent
"VERY NICE HOTEL, GREAT SWIMMING POOLS"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
LOCATION, LAYOUT, CLEANLINESS, VERY FRIENDLY AND HELPFUL STAFF. WILL GO OUT OF THEIR WAY TO MAKE SURE YOU GET WHAT YOU NEED AND ARE VERY HELPFUL AND THEY ARE ALWAYS CHEERFUL AND VERY POLITE. THE FOOD IS EXCELLENT AND VERY TASTY AND PLENTY OF IT.
Genuine Expedia guest review
Other trip Nov 18, 2014
BILL & HELENE
US
5.0 / 5Outstanding
"Excellent people"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Very nice experience and good food, but you need to fix a few things in your building, like the sound system quality, wi-Fi and touch up on your building, over all it's good.
Genuine Expedia guest review
Other trip Jul 30, 2014
Manny
US
3.0 / 5Good
"Hotel needs an upgrade to stay competitive."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is older and needs upgrades to the bathrooms and the furniture in the lobby. The staff on the other hand was very pleasant and nice. The food choices were average to below average at best and needed more choices. We had the same food choices night after night with little variety. The morning view from my hotel room was amazing and the entertainment was pretty good. Overall I give the hotel a C- but the staff an A for making us feel welcome.
Genuine Expedia guest review
Other trip Jul 14, 2014
Andrew
US
4.0 / 5Excellent
"Great group stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We came on a guys' volleyball trip and were not disappointed. The staff was very attentive, with definitely a big shout-out to Gustavo and Ozy, who helped us at the volleyball court during our tournaments. The only complaint I would see is the standard dinner. They do have a gourmet restaurant for which you need reservations and we didn't try (but heard was good). But the standard dinner seemed a little too cafeteria-ish. They could improve it by doing a nice buffet or sit-down. Otherwise, all was good and we had a fun time.
Genuine Hotels.com guest review
4 night trip Mar 7, 2014
Neal
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to the beach. Quick ride to down town shopping. There were a lot of small children while we were there.
Genuine Expedia guest review
Other trip Mar 11, 2014
A Traveler
US
4.0 / 5Excellent
"nice hotel and great beach view"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
this is our second time there, the staff is wonderful and by the time you leave they have gotten to know you. Buffet food is good but does have many of the same things after a few days but the fruit is wonderful. We willcome again
Genuine Expedia guest review
Other trip Feb 26, 2014
A Traveler
US
4.0 / 5Excellent
"all-in-one resort on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Wait-staff is super good, very friendly and helpful. Desk staff not so good. Maintenance staff very slow. Food is so-so. We spent 8 days there to celebrate 70th birthday.
Genuine Expedia guest review
Other trip Feb 19, 2014
Bob
US
4.0 / 5Excellent
"Very nice experience."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We enjoyed our stay at the Friendly Vallarta Hotel. The rooms could use some repair and/or updating, however they were clean and served the purpose. The view was happily unexpected as we looked over the pool and could easily see the ocean. We didn't spend much time in our room because of the wonderful beach and activities. The Friendly Vallarta Hotel had elaborate dinners and Mexican parties on the beach three nights and there was always something to do. The food was good, especially if you have the staff make your food fresh like the eggs and fresh fish that are made on the grill in front of you. Lots of shrimp, fresh fruit and veggies too. We walked the beach almost into town, then took the sidewalk. Overall, I would recommend this hotel.
Genuine Expedia guest review
Other trip Feb 10, 2014
K&C
US
5.0 / 5Outstanding
"P.V. Friendly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
One of the best All Inclusives in PV. The staff was top notch and one of the best parts of the resort. Great food and many, many activities. We will be back !!
Genuine Expedia guest review
Other trip Feb 7, 2014
JAC
US
4.0 / 5Excellent
"Healing in the sun!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband was recovering from rotator cuff and bicep surgery. We had an awesome 26 days again at the Friendly Vallarta for him to rest and relax. We were very well taken care of. This was our 4th stay at this resort each time it has improved. The staff were incredibly friendly and accommodating. We had so many laughs with the staff. The waiters and activities staff were awesome form kids club, water aerobics, sports and entertainment etc. Daily yoga, kayaking, beach volleyball, water aerobics, bracelet making, spanish lessons, cooking lessons, tile painting and dance lessons.The Beach Party Dinner was the highlight of our week with a Latin show. Stayed on a lower floor in the tower and had better reception with wifi.. There was a good variety of food and always fresh. The Gourmet Restaurant was excellent. Barbecued Mahi Mahi on the beach was a real treat to look forward to. Also you could order a platter of garlic shrimp the day before and they will deliver it to you at your requested time.They also offered a variety of snacks served in the afternoon. The building is older but is so clean. They were in the process of changing 3 lobby elevators, so we had to use the service elevator. They certainly made sure that everything went smooth with the transition. Everyday we came back to our rooms and had a new towel animal, so talented. We do believe in tipping as the staff does work so hard. Would stay here again.
Genuine Expedia guest review
Other trip Feb 5, 2014
beach lover
US
5.0 / 5Outstanding
"Great Staff and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The staff is very courteous and friendly, always there to make your stay a pleasant experience. Liked the added improvements of coffee bar, ice cream in the afternoon, restrooms on the beach, daily and night activities, and having the restaurant by the beach opened for dinner was fantastic!
Genuine Expedia guest review
Other trip Jan 18, 2014
Gordon & Marie
US
4.0 / 5Excellent
"A NICE WEEK IN THE SUN WITH A LOT OF FUN TO BE HAD"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
IT WAS A VERY GOOD EXPERIENCE. PRIMARILY FOR MEXICANS PERHAPS BECAUSE IT SEEMED THAT ONLY ABOUT 25% WERE NORTH AMERICANS
Genuine Expedia guest review
Other trip Jan 5, 2014
RAY
US
4.0 / 5Excellent
"Great place for a relaxing vacation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is a very nice resort to stay at. This was my first trip in Puerto Vallarta and I really enjoyed it. The staff was outstanding!! They were always very eager to make the stay wonderful. The resort is a bit older and thus wifi was difficult and slow in spots, but when your on a resort vacation like this, that is really minor. The food for an all inclusive was pretty good. Very clean place to stay, and it had fantastic views of the ocean. Very clean. Ovearall a good vacation spot.
Genuine Expedia guest review
Other trip Sep 29, 2013
Jason
US
3.0 / 5Good
"Older resort but name is spot on"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It is an older hotel that can certainly use some refurb, but overall the experience was very pleasant. Both check in and check out were very easy and quick. The staff were incredibly helpful and friendly. They do their best to keep the guest entertained. It is an intimate resort where the staff remember your names and make you feel like your visit really matters to them. Food was pretty typical resort food. The mexican fiesta night was tasty and gave us a real good opportunity to sample authentic mexican cuisine!! Drinks were plenty strong and good. They even gave beach service (both food and drink). We had a little trouble with the air conditioning, but they came promptly to assist. Overall a very nice stay.
Genuine Expedia guest review
Other trip Jun 17, 2013
Nanci
US
4.0 / 5Excellent
"Friendly Beach Resort & Spa"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I enjoyed our stay at the hotel. the staff was incredible, very helpful and enthusiastic. We definitely want to come back again.
Genuine Expedia guest review
Other trip Jun 17, 2013
Brandon
US
3.0 / 5Good
"great staff and decent hotel!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
As first time traVelers we did the all inclusive however the menu repeats its self even though there is 4 restaurants. The beer is okay but the mix drinks are very watered down. Other than the all inclusive portion we would definitely go back and stay again!
Genuine Expedia guest review
Other trip Jun 4, 2013
Hatch
US
3.0 / 5Good
"All inclusive hotel right on the beach"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Overall was a pleasant stay. Relatively good value. Was nice as an american to be at a resort without many americans. The nightly entertainment was fun and a nice addition to our stay. The food is very unhealthy. Everything is fried. Also the same food is served over and over.
Genuine Expedia guest review
Other trip May 5, 2013
A Traveler
US
4.0 / 5Excellent
"Clean n Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Clean hotel with nice staff. The hotel is not the newest one and does show some wear and tear.
Genuine Expedia guest review
Other trip Mar 13, 2013
A Traveler
US
3.0 / 5Good
"Late February 2013 Visit"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Basically, you get what you pay for. Food and booze sub par, location and staff are great!
Genuine Expedia guest review
Other trip Feb 28, 2013
A Traveler
US
1.0 / 5Poor
"In need of a major update"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Although the setting and location could not be beat and the staff were very friendly and helpful, the hotel itself was run down and old. The guests were incredibly noisy all night long as we're the restaurant set up staff in the early hours. Our mattress felt as though it were stuffed with corn cobs, which made a good rest impossible. The food mediocre.
Genuine Expedia guest review
Other trip Feb 9, 2013
Kathy
US
4.0 / 5Excellent
"The staff are what make this resort awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    2.0
I stayed at the Friendly (Hola) Vallarta for 4 nights between Christmas and New Year's Eve. I can't emphasize enough how amazing the staff were - from the maids, bartenders, waiters, activities directors, bellhop - ALL of them are super nice and exactly what they claim - FRIENDLY! Always happy, ready to make you laugh and go above/beyond to make you smile. The rooms are charming, only slightly dated/worn but kept very clean. The grounds were impeccably maintained, but during this busy season it was hard during peak hours to find a lounger/chair. I was also surprised to find the majority of the guests were from Mexico, but I guess that is common during the week I stayed.
Genuine Hotels.com guest review
4 night trip Dec 27, 2012
Jen
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Friendly Hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly lived up to its Name! On check in I was welcomed with a smile, refreshing welcome drink provided at this time...always a nice. Room was fresh and clean with balcony and ocean pool view....fantastic! Staff were always attentive and friendly. Waiters even served us on the beach :). Ocean was warm and I spent 8 days preferring the ocean to the pool. Both pools were nice one family and the other adult infinity pool, I just prefer the beach. See my TripAdvisor review for october 2014
Genuine Hotels.com guest review
8 night trip Sep 30, 2014
Bryony
NZ
5.0 / 5Outstanding
"Friendly staff they make you want to come back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff went out of there way to make you feel at home, food is good. Very relaxing,nice beach. We went out fishing the hotel kitchen cooked our catch it was amazing.
Genuine Expedia guest review
Other trip Oct 8, 2014
dave
CA
5.0 / 5Outstanding
"Very Friendly Staff, Lots of Activities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was my 3rd stay at Friendly Vallarta. The staff is so friendly and a number of them welcomed me back. They have lots of activities I enjoyed...water exercise, Spanish lessons, dance lessons. Love dancing on the beach and had excellent massages in their spa.
Genuine Expedia guest review
Other trip Apr 7, 2014
Rose
CA
4.0 / 5Excellent
"Average accommodations, but was close to beach."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was great! Facilities are old and outdated. Food was average.
Genuine Expedia guest review
Other trip Mar 16, 2014
Susan
CA
3.0 / 5Good
"Older hotel with wonderful people to help you."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Great food everywhere you turned. Staff were wonderful and beach was nearby.
Genuine Expedia guest review
Other trip Mar 4, 2014
Shirley
CA
5.0 / 5Outstanding
"Excellent atmosphere, great staff group."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very comfortable, with the rooms all facing the ocean. It is not a really large place so there is a sense of community that you do not get in some other resorts. The staff throughout the hotel are excellent and a lot of fun and are with the hotel year after year and that says a lot about the place. The programming is good and the activation staff are a lot of fun. There are constantly different things going on from yoga, to exercise, language lessons, evening programs etc. There is always a variety of food available in the various restaurants and on the beach - always something new.
Genuine Expedia guest review
Other trip Feb 16, 2014
Tom
CA
5.0 / 5Outstanding
"best service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was beyond our expectations! The only reason it would not be considered a five star is because it is an older complex but everything was first rate. Huge rooms lots of storage areas gorgeous view. Already plans to return 2015!
Genuine Hotels.com guest review
7 night trip with friends Jan 11, 2014
adriana
CA
3.0 / 5Good
"i"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
everything was fine except the discasting smoke in the lobby area. And the very loud music and yelling until 2.00 AM
Genuine Expedia guest review
Other trip Dec 6, 2013
A Traveler
CA
3.0 / 5Good
"Not again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Staff is very friendly.in reviews I read that they had two buffets but it was actually only one and they had the exact same food every single night.it only got changed a little on the beach party evening and one night on the Mexican fiesta.food tastes ok but you get sick after eating the same thing more than twice.basically no entertainment at all.we were a group of ten and I was so happy we were entertaining ourselves because everything basically gets shut down after 9 o clock which is way too early.also we forgot our pool towels in our friends room and when we checked out they charged us 45 dollars for it even though we didnt even lose them.we had 5 rooms and our friends checked out earlier so they just charged us.i told the lady at the front desk that I work at a hotel too and we would never charge people for towels all she had to say was "different hotels have different rules"the towels were so thin and used up anyways,definitely not worth 45 dollars.you can get way nicer ones for 5 bucks at Walmart.we had fun but I would definitely not go there again.way overpriced for a hotel in that kind of state.they need to renovate or tear it down and rebuild it
Genuine Expedia guest review
Other trip Apr 14, 2013
Angie
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff definitely make this resort. A lot of the amenities are a bit outdated but the staff sell it. So, it's great. Pool is a bit small but perfect for children. Rooms smell a bit musty but I've stayed in 5 star that smelled worse so I guess you can't help it. We found everyone spoke great English and had a smile on their faces. Our kids loved the food and that was the most important to us. Also, it was far enough away from the malecon but just a quick 5 min drive if you wanted to be amongst the hustle and bustle We would go back
Genuine Hotels.com guest review
3 night trip Mar 3, 2013
Sophia
CA
3.0 / 5Good
"Not as great as what we read on the internet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Only two positive things at that hotel...qualitiy of the staff and it is really clean. But other than that old resort need big renovation in the room... mold in the bathroom. A lot of noise during night... music people talking too loud, we haeds everything going on in the room beside us.. Not a lot og choices at the buffet. We wera really dissapointed and we will not return. We would have change of hotel the first day that we arrive there.
Genuine Expedia guest review
Other trip Jan 19, 2013
Travellers01
CA
4.0 / 5Excellent
"Good family holiday"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel room was clean and comfortable. The staff was very friendly and helpful. The food was a bit repetative, and the main hotel was a bit hot and sticky as the air conditioning was not on very often. The pool and poolside was kept very clean
Genuine Expedia guest review
Other trip Aug 26, 2012
Bill
GB

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Me quedó a deber el Hotel Frendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
El personal de recepción no tiene toda la información del hotel y no siempre tienen buena actitud, la alberca que es solo para adultos no te permiten nadar en ella, mucho "ojo" te piden un deposito de $1,000 pesos al llegar por si hay daños en la habitación (qué hotel de 5 estrellas pide esto???? Su playa es muy muy pequeña.
Genuine Expedia guest review
Other trip Oct 5, 2014
Alice
MX
5.0 / 5Outstanding
"Muy bueno"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
En este hotel el servicio es excelente, el personal mu atento, amables, la comida muy variada, bebidas en la piscina, actividades todas las noches, pero sobre todo, tiene algo que la mayoria de los hoteles no: una alberca exclusiva para adultos, donde se puede pasar el rato tomando, sin el problema de que los menores esten jugando, nadando o corriendo cerca. Esa piscina es exclusiva para adultos, donde pudimos descansar de verdad. en la otra piscina, la mas grande se puede pasar el rato en familia, con los menores.
Genuine Expedia guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Estimado Mauricio, Es un placer saber que tuvieron una grata experiencia vacacional y que haya disfritado al maximo las instalaciones del Hotel. Esperamos verlo de nuevo muy pronto y gracias por sus comentarios.
Other trip Jul 18, 2014
Mauricio
MX
4.0 / 5Excellent
"Hace honor a su nombre"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
El hotel necesita una remodelación total, pero a pesar de no ser nuevo, está en buenas condiciones generales. La comida estuvo excelente y la diferencia lo hace su personal, que estuvo atenta y servicial desde nuestra llegada hasta la salida. Quedamos invitados a regresar.
Genuine Hotels.com guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Apreciable Adrian, Es un placer saber que la paso increible durante su estancia. Lo invitamos a que regrese nuevamente ya que nuestras instalaciones ya han sido renovadas recientemente que haran de su estancia aun mejor. Gracias por su preferencia.
3 night family trip Dec 27, 2013
Adrian F.
MX
4.0 / 5Excellent
"hotel muy bueno familiar"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
COMENTARIO; muy buena la comida,pero me gustaria que incluyeran mas mariscos en los bufets,porque es muy poquito lo que se puso,gracias.
Genuine Expedia guest review
Other trip Jun 6, 2013
mayky
MX
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Hi Elizabeth, Thank you for your visit.
4 night business trip Jun 11, 2013
Elizabeth
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 17, 2013
Tony and Irene
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 9, 2013
Cliff
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
Response by Friendly Vallarta Beach Resort & Spa All Inclusive
Thank you for your visit.
3 night trip Jul 23, 2014
A Traveler
US

TripAdvisor reviews for Friendly Vallarta Resort

Overall rating:Based on 1623 traveler reviews

Most recent traveler reviews:

Overall Rating
"Outstanding Service, Excellent Location, Great Value, Repeat Repeat Repeat!"
05/20/15 BucketListSeattle Seattle
I feel I have a unique perspective on this hotel, as I have stayed here 7 times in the past five years, always solo. My most recent visit was in March 2015, for 10 days. I travel to Mexico to experience the culture and the people. The Friendly has everything I need. The same amenities as a larger, more glitzy resort, but on a more intimate scale with a very personal touch. It is close, clean, comfortable, has good food, and great people. The location is excellent. It is 10 minutes from the airport and 10 minutes from downtown by taxi or bus. A 5-minute walk will get you to a shopping center, a Starbucks, and an assortment of restaurants should you choose to eat outside of the hotel. As a solo traveler, I meet a lot of other guests and one of the first questions that comes up is, “Have you been here before? Without fail I hear ”yes” quite a bit, and often from folks who have been there more than me. Why do we keep coming back? The staff. Not only do they enjoy their jobs, but they enjoy each other, and happy employees make for happy guests. They are often singing, whistling, and laughing while they work, and set the tone for the rest of us to enjoy ourselves in a relaxed and welcoming atmosphere. My advice is to get to know them. They will offer suggestions and advice and will do everything in their power to make your stay the best it can be. Special mention goes to Banquet Captain Raul. He took me under his wing during my first visit, saving me from an embarrassing faux pas I made with my very limited Spanish, and has since been my “go to” person for everything from special food requests to local directions to language assistance and more. He introduced me to Chef Fermin, who now goes out of his way to accommodate my dietary needs. I am allergic to fish and seafood, and they always want to make sure I have plenty of alternate choices. I would also like to mention Sergio, fondly known to the guests as “Double Double.” Many Canadians frequent this hotel, and I often see Sergio wearing something Canadian (a tie, a hat) that someone has brought back especially for him. During my most recent visit, I asked for his assistance in composing a message for Teo, who brightens everyone¹s morning with specialty coffee in the Sweet Corner and happens to share my birthday. Sergio took time out from his work to sit with me and write in Spanish what I wanted to say. Who does that? The activities staff is filled with talented, personable, energetic young people who, among other things, dance, sing, lead water aerobics classes and kayak expeditions, play volleyball, give Spanish lessons, put on cooking demonstrations and crafts classes. A big thank you to Gustavo, Pamela and Isaac for their unique talents and for making my stay memorable. There is something going on at this hotel all the time. Guests can choose to do nothing at all or take part in an abundance of activities and entertainment. You can be active from sunup to sundown if you like, or if your style is to lay on a lounge chair under an umbrella on the beach all day, someone will get you set up, and deliver food and drinks to you all day long. You don’t even have to move. Finally, I’d like to say thank you to Jovina, my housekeeper, who in addition to fashioning beautiful towel swans and toilet paper roses for me, spelled out Happy Birthday in fresh flowers on my bed one day. Nice touch!! I didn’t even tell her it was my birthday! Oh, and David makes the best pizza! I can’t wait to go back!
Overall Rating
"Loved every second of it"
05/15/15 Alyssa P Bolton, Canada
I had so much fun here, this was my first vacation & there was never a dull moment. The staff was so friendly, I absolutely LOVED Sergio! He was so funny. I would definitely want to go back. We went for a wedding and it was so beautiful. Every room had an ocean view which was awesome. We were all the way up on level 12 & the view was stunning. The kids pool was usually too packed to go in but on the last two days I finally got to enjoy it. Also it kind of sucked how the adult pool was closed early & how you couldn't swim in it. Other than that it was a nice relaxing pool. The food was yummy, I love how there is always something available to eat at all times. The free wifi was a huge bonus, even had access to it while laying on the beach. There were too many people selling things though, I think I said "no gracias" a hundred times haha. I am so sad to be back in reality, but I hope to be back someday.
Overall Rating
"Wedding Bliss"
05/15/15 Kathy D Brampton, Canada
The staff here is great, we got to know some of them during the week and they went out of their way to make us feel at home. A very special thank you to Adriana who was our wedding planner, she did an amazing job, super nice, very pleasant lady who went out of her way to help us with our special day which went off perfectly. Also a special thank you to Paloma who helped make sure I got my nails and hair done the way I wanted because my Spanish is not great she helped translate to the hair and make-up gentlemen. Thank you to Double Double who always made us smile and to the great front desk staff, especially Liz and the lovely lady who made me capuccino's with kahlua everyday, Lori. We really enjoyed our wedding and time at Friendly Vallarta. I thought the food here was great. I enjoyed everything I ate. You have to have the pizza made in the wood burning oven at the beach snack bar, fantastic. Please remember to tip these people, they work so hard for so little money!! I also maid friends with the maid despite our language barrier, she was awesome. I only have a couple of minor negatives, the kids pool was way over crowded, the busiest I have seen at any resort, I believe this is because a lot of locals purchase day passes to this resort. Most days I did not even attempt to get in with my three year old. My cousin saw a child who asked his Mom to get out and pee, she said no, he got up and peed all over the deck and she threw him back in the pool, this made my cousin switch to Fiesta American next door as her little girl loves the pool. The adult pool had children in it a couple of times. The security actually gave me trouble for swimming across the adult pool (I was informed this is a relaxing, wading pool only) but when I inquired with him "well why is there kids in this pool?", he said he would go kick them out, never did. The adult pool is very nice as well as the beach is perfect. We spent most of our time there. The only other complaint I would have is the $25 towel charge when someone stole our towel, first off I think $25 US is ridiculous, also, we reported it but since the security guard didn't write it down we had to pay for it. I just spend thousands of dollars and brought 30 people with me to this resort but yet got a $25 towel charge, this was a little upsetting to me. We in the end did not argue and just paid for it. It would be more reasonable to charge $10 for this towel. Also if you lose the towel card, same thing, you have to pay $25. My advice is to bring your own cheap towels that way you don't have to end up paying $25 for a towel if someone steals it. These are only minor complaints and would not stop me from coming back to this hotel in the future. The hotel is beautiful, rooms are basic, but very comfortable and spacious. It would be nice if they put irons, directories and a coffee maker in the room. We had an incredibly beautiful view of the ocean. The views were amazing. Vallarta is a beautiful place and very family oriented and it is where my husbands family is from so we will be back. Again, Adriana thank you for all the hard work you did for our wedding, we would not have changed a thing.
Overall Rating
"Another good stay."
05/08/15 Esther G Calgary, Canada
We vacation twice per year to Mexico and the caribean as a mature couple. Generally choose 4 or 5 star. This time we chose Friendly as it is a small resort, due to some mobility issues this year we could not walk far and did not want to wait for trams as on larger resorts. We had been there once before so we knew the layout and it has an adult pool. Because we had the "Nolitour package" we got 10th floor in the tower (preferable than the low buildings) welcome snacks and bottle of tequila and beach towels were in the room on arrival. This was very nice, glad we did a Nolitours package except did not like that they contracted the flight to Enerjet , plane was small 737 so we were extremely cramped for the flight. THE GOOD/EXCELLENT: staff and service, WiFi in room, views in the tower, air conditioning, hot water for showers, no bugs in the room, cleanliness everywhere, service for drinks great on the beach and at the pools, TV channels had movies in english, location great easy to catch busses or cabs to town and shopping and the marina, great beach towel service never ran out just exchange in the morning or before 4 ish in the pm, beach chairs can have sponge mattress and staff provide them for you along with umbrellas but tipping is a must for these guys who deliver your items as they work hard to make your spot on the beach just right for you, always had coffee table on beach and at pool for food and drinks, allowed food at beach and poolside, easy access to beach barbecue and snack restaurant from beach and pools, indoor buffet and outdoor buffet on mezzanine also easy to get to, asked for and received a tiny fridge in our room for medication storage and it fit a couple of our own pop cans and water bottles, fridge only available in short supply but ask anyway you might get one, at buffets ask for any extras you don't see like we asked for cheese on occasion and received it, bacon must be asked for at the egg/omelet stations in the buffets but it is there every morning, just ask, they will make mimosa drinks (orange juice and sparkling wine) for your breakfast if you ask your server even though the bars don't open until 11:00, also if you prefer egg white only omelettes just ask the omelet lady, and tell them how many egg whites you want, they cook on the grill with cooking spray not oil, beach barbecues are varied and good right on the sand, try their mexican funny shaped but good snacking chips, for lunch, and also in the beach snack bar you can go up to the cooks and ask for guacamole, they make it fresh for you, try the pizza hut and you can request they make a special pizza with your favourite toppings for you, no time share sharks on the property, bathroom close to the beach and the pools and in the lobby, books and chess games are available free to use at the towel shack, if you want to dry clothes or towels on your balcony keep them low on the balcony chairs or the balcony coffee table as if they see any on the rail they will not allow you to hang them over the actual balcony railings but we had no problem drying things on the chairs, the in-room safe held iPads, camera and wallets just fine but might not fit a laptop. NOT SO GOOD: beds are hard, we asked for sponge but I still had to put a blow-up pool air mattress I brought from home on top of their bed so I could sleep, beach sellers are constant but it is their right to walk the beach, just say no gracias or buy a ton like we did lol, I did experience a lot of Mexican Nationals with large families during my 2 week stay, likely 80% of the guests and this meant the family pool was so full we could not swim in it other than twice in 14 days, April or any time around their school breaks it will be very full and the adult pool is ONLY for relaxing unfortunately and if you do anything that might resemble swimming or a lap or two the security staff will stop you immediately so I was disappointed as I like to get water exercise, on that note the water aerobics was not great as they did too much arm exercises then too much everyone massaging each other...need more leg exercises, the toiletries in your bathroom do not include hair conditioner so bring or buy your own and there is a hair dryer but not a men's shaving magnifier mirror, sadly missed by my husband, lighting in the rooms is dim, could use more electrical outlets or bring your own extension cord, had to bring our own coffee maker for our room, but they do supply coffee all day in the lobby, have to refill your own water bottles at the restaurants, as they only supply one disposable water bottle on your first day for the whole stay, I brought my own shake bottles and straws for my own water refilling, the food: some guests felt it was good, I have been at other resorts of the same star rating and had much better selection, variety and presentation of food, same deserts for 2 weeks, yes there was always something to choose but at the same time much of the selections never changed in 14 days except on the beach party night and the mexican fiesta night there was exceptionally good food, that being said they did try to supply special requests so just ask, the gourmet restaurant menu was limited but good tasting food. OTHER: There are restaurants, shopping and the marina near by where you can walk, take a bus or a cab to and the Malecon can be reached by these methods although I would not recommend walking off the resort too far in the heat of the day nor in the dark of the night, we walked in the cooler mornings to the nearby mall just enter LANS store and you will have access to the whole mall just walk out the front of the resort, turn right and cross over when you see LANS store. You can buy just about anything in that mall. Tipping is a nice way to show appreciation and the staff are still good to you either way. This would not necessarily satisfy a romantic couples holiday only because it fills up so much with families and kids, (I did see a couple of weddings though), and there are other resorts for that kind of holiday but it did satisfy our needs this time.
Overall Rating
"6 Star Service... good value for the price"
05/06/15 TS C Edmonton, Canada
We stayed here the last week of April and we had a great vacation! SERVICE What you read in these reviews about the staff is absolutely true. I cannot say enough about the kindness and the all around wonderful people working at this resort. All staff are incredibly warm and welcoming and make you truly feel like you’re at home. You are never a burden. I’ve seen sometimes the same people working at breakfast and then still there well after dinner and still with the same bright smile on their faces. All of the waiters and hosts at the buffets (yes, the famous Double Double—go and you’ll see why) and the entire team can’t do enough for you and always greet you with a smile and a high five or even a hug. The waiters on the beach work so hard in the heat and with so many people to serve it’s hard to know how they remember but after the second day they knew my husband’s and my drinks were before we even ordered. ROOM The room is a bit dated as others have said, but spacious and very clean. The housekeeping staff is excellent. It seems that every room has a balcony with an ocean view which is amazing. I did not like the fact that they will not allow you to dry your wet clothing on the balcony. It is requested in the hotel info that this is to help them “maintain their image.” Not quite sure what particular image that is, since as far as I can see they are a beach resort and they should expect people to need to dry their things. I think it’s more important that paying guests have rooms that don’t stink of wet towels and bathing suits than it is to prevent possible onlookers to see a few things drying in the wind. They want you to use the rack in the shower but this is not sufficient and eventually causes that disgusting, musty wet smell that is impossible to go away. We tried to hang our things over the balcony once and they immediately called the room to tell us to remove them. Unreasonable for a beach resort, in my opinion, but not a huge deal. People have mentioned the hardness of the beds and I would agree that they are firm but I found them quite comfortable and I slept very well. FOOD AND DRINKS The food is fine. Nobody is writing home about it but it’s fine. I was always able to find something. Breakfast always had lots of fresh fruit and yogurt and fresh squeezed juices, made- to-order pancakes, waffles, omelettes and lots of other buffet items. The lunch and dinner buffets were a bit repetitive but I’d say that’s typical of an all inclusive. Make a reservation at the gourmet restaurant early in your trip! The food there is EXCELLENT!! The drinks are delicious! They have lots of slushy, “beachy” drinks and also the more basic cocktails. They are not all that strong, though, so you might find yourself full before tipsy. BEACH The beach was wonderful! There are always Friendly’s staff ready to help you set up chairs, umbrellas and tables close to the water. There are a lot a vendors on the public part of the beach but I found a polite “no thank you” was enough. They were persistent but not aggressive. Some people have mentioned that they were not able to swim here due to drop off or undertow; this must depend on when you go because we swam in the ocean every single day and there was never a problem. SMOKING This was a big concern for me as I had read many reviews where people said the smoking was out of control. It obviously depends on who is at the resort at the time but I did not find it was a huge problem during my stay. That said, people do seem to light up wherever and whenever they please—I saw one woman at the pool smoking directly UNDER a no smoking sign. There are several non-smoking signs around and it seems that management is making some effort with this, however, I don’t think the non-smoking sections are properly enforced and I can see how it would be a horrible mess with more smokers there at once. I also found it disgusting that people just throw their butts on the beach. This is no fault of the hotel but rather the inconsiderate, born-in-a-barn yokels who think it’s fine to dispose of their refuse on a beautiful beach for others to walk in. (Close relatives, I suspect, to the morons who feed the birds on a crowded beach creating a swarm of winged vermin around unsuspecting loungers’ heads.) It is unfortunate that the management decided to make the section with all of the cabanas the smoking section of the beach and therefore there are no cabanas for non-smokers, but there are always umbrellas available for shade. SUNWING I had read a lot of complaints about Sunwing and their retched service but my experience was without incident. Booking was easy, check-in was easy, the flight was direct, transfers to and from the hotel were provided and easy to find. The only complaint I have about Sunwing is the incredibly cramped plane. There is no room whatsoever to move and as soon as the selfish cow ahead of you puts her seat back and takes half of the precious 6 inches you once had you can forget about comfort in any shape or form. I would not recommend Sunwing to anyone over 6 feet—they have really gone beyond trying to cram people in. ENTERTAINMENT This is not a huge party resort and entertainment seemed to be done early. So it depends on what you’re looking for. It’s mostly families and mainly Spanish speaking. Although all of the staff speak English, many of the activities are in Spanish. Also there is not a great deal of explanation or guidance as to what is happening and when. You will likely have to explore and find out for yourself where and when things happen. TIPPING Please tip! These are some of the best people you will find working anywhere and they definitely deserve it. I was a bit concerned about taking money with me to the beach etc. for tipping but it was not a problem. I only brought what I needed at the time and nobody ever went near my things anyway. If you can, think of cash for tipping as just part of your vacation cost and budget it in. They really appreciate it and they certainly work hard for it! Overall, this place was fantastic service, good accommodations (good value for what you pay) and a beautiful, peaceful getaway! Thanks to all the staff! :)
Overall Rating
"Loved it"
05/06/15 Karli S
I understand why they have the name "Friendly" ... Because every single worker there is so amazingly friendly it was our favorite part of the hotel. The staff made sure to always say hello and made it all feel personable! The activity group there were all so fun and great to be around! Some of our favorites staff were Oscar, Christian and Sergio.. Those are only a few of the names that stood out!! Thanks for making our trip so great and would definitely recommend this hotel to anyone else. Food was good, variety. Plus rooms were always cleaned! Bravo!
Overall Rating
"FRIENDLY hell yes!!!"
05/04/15 raven154v Leduc, Canada
First off this is our 5th time at this resort and we cannot wait to be back!!! My husband and I were down to visit our daughter and her husband and our grandchild miss Sophia who live in PV so we booked them into the hotel as well so we could all be together and we were able to be on the same floor....... so first off i want to thank Manuel and all of the front desk staff you are all AMAZING,big thank you 's to Mary in the lobby bar WE LOVE YOU.......also Rene on the beach who took such good care of us all, as for the waiters serving not only on the beach but the restaurants also every single one not only remembered us they all said welcome home so to name a few and i know i may have forgot some names but Capt Raul,Sergio,Alex,Jackie Chan,Ballistillo????,Hugo,Carlos,Oscar,LUIS,Daniel,Braulio and to all the names i know i have forgotten a BIG THANK YOU !!!! As always its the staff that make you feel special.We were there for not only my birthday but my daughters birthday two days later and the staff brought cake and sang jejejeje with tequila of course for me .Now about the hotel: the food was plentiful and varied they always post in the lobby the days events and any activities.They also cater to smokers and non-smokers alike so the lower lobby is smoking the upper lobby is no smoking its also like a wind tunnel through the lobby so any smoke blows out,half of the huge beach area is one side smoking one side no smoking ......best part of being on the beach is the bathrooms they have now at the beach yayyy...... also the pizza oven as well as the service to you on the beach for food and drinks. The rooms are cleaned daily and the maids do a fantastic job our room was spotless and even picked up the toys my wee granddaughter left on the balcony.The owner was very nice and approachable he is a chef and would recommend the Le Leche for an elegant dinner during your stay.My only con was that as i had a sore back this trip the bed was rock hard even with a foam for me maybe i should have asked for 2 other than this i could not recommend going to any other resort as we have tried a couple others but the Friendly is like coming home for us and we shall see you again this november and again with family and friends... hola from your friends Michael/ Sheila Sears,Pedro/Megan Lopez and miss Sophia
Overall Rating
"Very friendly and personal"
05/03/15 Jessica B Prince George, British Columbia, Canada
The staff went out of their way to know your name and build a rapor with you. They had great activities for everyone and the buffet and snack bars were great aswell. The beach was good and they controlled the space between you and the visitors. The room wasn't fancy but you don't go to Mexico to stay in the room right!? Only draw back- their al a carte restaurant was not very good. They got our meals mixed how oth a different table and the food wasn't as good as the buffet food. Besides that they were great and I certainly will go back it's defiantly a home away from home for me.
Overall Rating
"Great Family Vacation"
04/30/15 Betty R Winnipeg, Canada
We spent the last week of March with our children, their spouses and our grandson at this welcoming, comfortable resort. The rooms are spacious, the three buffet restaurants serve fresh Mexican food. The pizza oven at the beach buffet produces wonderful thin-crust pizza. The adults-only a la carte restaurant is good. Monica and Sergio (Double Double) greeted us everyday with a hug and a cuddle for the baby, making sure our group of seven had everything we needed. The pools are great, always a lounge chair available at the beach and within walking distance of Soriano's or WalMart and Starbucks. Just a short bus ride to the city. Would certainly return to this resort. We all had rooms on the 8th floor so slightly removed from the evening entertainment noise. The evening music was done by 10:30, so was never an issue of not getting enough sleep. The only water activity included is kayak use, so if you're looking for more, like banana boat rides or boogie boarding, you'll have to go elsewhere.
Overall Rating
"Best place to stay in PV"
04/29/15 willysteck77 .
I love this place good food, nice rooms,nice pool area, and one of the best beaches in the hotel zone. The name "Friendly" is because thats how they want you to see them as. the staff are happy always smiling and willing to talk Jeorge (i hope i spelled it right) is one of the bell boys i met always in a great mood ready to help with your luggage get you a taxi and even help you with directions i even asked for some suggestions on places to go it sure was nice to hear that the locals also enjoy the things us tourist like to do! Now the serving staff wow always right there when u need something. Hugo, Carlos,Alexi, and Sergio (double double) are four that ive really gotten to know I also met someone new on the afternoon shift Antonio?(i hope i got that one right too)he was great and Mary in the lobby always there when I need a drink these people and many others who I cant remember their names work very hard and so friendly. They even have a dog if your a dog lover Canna will lean on you and be your friend also very friendly with kids if your not an animal lover thats ok u wont see her much she stays close to her owner. I have been to the Friendly 4 times and i brought my kids once aswell and they are still talking about it. I will return again and again! (They also dont sell timeshares!)
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