Very nice experience and good food, but you need to fix a few things in your building, like the sound system quality, wi-Fi and touch up on your building, over all it's good.Genuine Expedia guest review
"Hotel needs an upgrade to stay competitive."
The hotel is older and needs upgrades to the bathrooms and the furniture in the lobby. The staff on the other hand was very pleasant and nice. The food choices were average to below average at best and needed more choices. We had the same food choices night after night with little variety. The morning view from my hotel room was amazing and the entertainment […] was pretty good. Overall I give the hotel a C- but the staff an A for making us feel welcome. Read moreGenuine Expedia guest review
"Great group stay"
We came on a guys' volleyball trip and were not disappointed. The staff was very attentive, with definitely a big shout-out to Gustavo and Ozy, who helped us at the volleyball court during our tournaments. The only complaint I would see is the standard dinner. They do have a gourmet restaurant for which you need reservations and we didn't try (but heard […] was good). But the standard dinner seemed a little too cafeteria-ish. They could improve it by doing a nice buffet or sit-down. Otherwise, all was good and we had a fun time. Read moreGenuine Hotels.com guest review
Close to the beach. Quick ride to down town shopping. There were a lot of small children while we were there.Genuine Expedia guest review
"nice hotel and great beach view"
this is our second time there, the staff is wonderful and by the time you leave they have gotten to know you. Buffet food is good but does have many of the same things after a few days but the fruit is wonderful. We willcome againGenuine Expedia guest review
"all-in-one resort on the beach"
Wait-staff is super good, very friendly and helpful. Desk staff not so good. Maintenance staff very slow. Food is so-so. We spent 8 days there to celebrate 70th birthday.Genuine Expedia guest review
"Very nice experience."
We enjoyed our stay at the Friendly Vallarta Hotel. The rooms could use some repair and/or updating, however they were clean and served the purpose. The view was happily unexpected as we looked over the pool and could easily see the ocean. We didn't spend much time in our room because of the wonderful beach and activities. The Friendly Vallarta Hotel […] had elaborate dinners and Mexican parties on the beach three nights and there was always something to do. The food was good, especially if you have the staff make your food fresh like the eggs and fresh fish that are made on the grill in front of you. Lots of shrimp, fresh fruit and veggies too. We walked the beach almost into town, then took the sidewalk. Overall, I would recommend this hotel. Read moreGenuine Expedia guest review
One of the best All Inclusives in PV. The staff was top notch and one of the best parts of the resort. Great food and many, many activities. We will be back !!Genuine Expedia guest review
"Healing in the sun!"
My husband was recovering from rotator cuff and bicep surgery. We had an awesome 26 days again at the Friendly Vallarta for him to rest and relax. We were very well taken care of. This was our 4th stay at this resort each time it has improved. The staff were incredibly friendly and accommodating. We had so many laughs with the staff. The waiters and […] activities staff were awesome form kids club, water aerobics, sports and entertainment etc. Daily yoga, kayaking, beach volleyball, water aerobics, bracelet making, spanish lessons, cooking lessons, tile painting and dance lessons.The Beach Party Dinner was the highlight of our week with a Latin show. Stayed on a lower floor in the tower and had better reception with wifi.. There was a good variety of food and always fresh. The Gourmet Restaurant was excellent. Barbecued Mahi Mahi on the beach was a real treat to look forward to. Also you could order a platter of garlic shrimp the day before and they will deliver it to you at your requested time.They also offered a variety of snacks served in the afternoon. The building is older but is so clean. They were in the process of changing 3 lobby elevators, so we had to use the service elevator. They certainly made sure that everything went smooth with the transition. Everyday we came back to our rooms and had a new towel animal, so talented. We do believe in tipping as the staff does work so hard. Would stay here again. Read moreGenuine Expedia guest review
"Great Staff and location"
The staff is very courteous and friendly, always there to make your stay a pleasant experience. Liked the added improvements of coffee bar, ice cream in the afternoon, restrooms on the beach, daily and night activities, and having the restaurant by the beach opened for dinner was fantastic!Genuine Expedia guest review
"A NICE WEEK IN THE SUN WITH A LOT OF FUN TO BE HAD"
IT WAS A VERY GOOD EXPERIENCE. PRIMARILY FOR MEXICANS PERHAPS BECAUSE IT SEEMED THAT ONLY ABOUT 25% WERE NORTH AMERICANSGenuine Expedia guest review
"Great place for a relaxing vacation"
This is a very nice resort to stay at. This was my first trip in Puerto Vallarta and I really enjoyed it. The staff was outstanding!! They were always very eager to make the stay wonderful. The resort is a bit older and thus wifi was difficult and slow in spots, but when your on a resort vacation like this, that is really minor. The food for an all […] inclusive was pretty good. Very clean place to stay, and it had fantastic views of the ocean. Very clean. Ovearall a good vacation spot. Read moreGenuine Expedia guest review
"Older resort but name is spot on"
It is an older hotel that can certainly use some refurb, but overall the experience was very pleasant. Both check in and check out were very easy and quick. The staff were incredibly helpful and friendly. They do their best to keep the guest entertained. It is an intimate resort where the staff remember your names and make you feel like your visit really […] matters to them. Food was pretty typical resort food. The mexican fiesta night was tasty and gave us a real good opportunity to sample authentic mexican cuisine!! Drinks were plenty strong and good. They even gave beach service (both food and drink). We had a little trouble with the air conditioning, but they came promptly to assist. Overall a very nice stay. Read moreGenuine Expedia guest review
"Friendly Beach Resort & Spa"
My wife and I enjoyed our stay at the hotel. the staff was incredible, very helpful and enthusiastic. We definitely want to come back again.Genuine Expedia guest review
"great staff and decent hotel!"
As first time traVelers we did the all inclusive however the menu repeats its self even though there is 4 restaurants. The beer is okay but the mix drinks are very watered down. Other than the all inclusive portion we would definitely go back and stay again!Genuine Expedia guest review
"All inclusive hotel right on the beach"
Overall was a pleasant stay. Relatively good value. Was nice as an american to be at a resort without many americans. The nightly entertainment was fun and a nice addition to our stay. The food is very unhealthy. Everything is fried. Also the same food is served over and over.Genuine Expedia guest review
"Clean n Nice"
Clean hotel with nice staff. The hotel is not the newest one and does show some wear and tear.Genuine Expedia guest review
"Late February 2013 Visit"
Basically, you get what you pay for. Food and booze sub par, location and staff are great!Genuine Expedia guest review
"In need of a major update"
Although the setting and location could not be beat and the staff were very friendly and helpful, the hotel itself was run down and old. The guests were incredibly noisy all night long as we're the restaurant set up staff in the early hours. Our mattress felt as though it were stuffed with corn cobs, which made a good rest impossible. The food medi […] ocre. Read moreGenuine Expedia guest review
"The staff are what make this resort awesome!"
I stayed at the Friendly (Hola) Vallarta for 4 nights between Christmas and New Year's Eve. I can't emphasize enough how amazing the staff were - from the maids, bartenders, waiters, activities directors, bellhop - ALL of them are super nice and exactly what they claim - FRIENDLY! Always happy, ready to make you laugh and go above/beyond to make you […] smile. The rooms are charming, only slightly dated/worn but kept very clean. The grounds were impeccably maintained, but during this busy season it was hard during peak hours to find a lounger/chair. I was also surprised to find the majority of the guests were from Mexico, but I guess that is common during the week I stayed. Read moreGenuine Hotels.com guest review
"great hotel for the price"
staff is very friendly .food was awsome .the rooms were a little out dated but we were never in the room anyway.Genuine Hotels.com guest review
"TIME TO UPDATE"
The entire facillity is in need of renovation. What repairs have been made are slip shod. It was a very fun and friendly place. The beach however, is not very swimmer friendly. The sand seems to be more pebbles than sand including adjacent resorts and more so to the south. Also is huge decline to water where the surf just knocks you down. There appeared […] to be mold in the bathroom at ceiling in our room. The buffets had few very few options to choose from and not very warm. We had 1 free specialty resteraunt and it was excellent. 1 of the best rib eyes I ever had. The shows are very dated and leg between skits. Also costumes [hoisery torn] in disrepair. Read moreGenuine Expedia guest review
"Good location, Good service"
Even though it is smaller then other resorts, it offered everything that we were looking for. Very satisfied with the hotel and staff. The food was very good in all the restaurants and buffet. Nice sized pool, big enough for lap swim, and good sized beach, great location, close to town and marina. Rooms are spacious and comfortable. We will go back […] . Read moreGenuine Hotels.com guest review
We loved our vacation here and would defnitely come back. The people were so nice and helpful and the place was spotless. Excellent food and location. Wonderful!Genuine Expedia guest review
From the day of our arrival (01-19-2012) we were amazed at the speed, skills and outstanding service provided by the staff. We were also very impressed with the location of our room. We could see the beach, three eating establiments, the lobby, and most of the large pool from our balcony; where we spent many pleasant evenings greeting guests we had […] met earlier. After our second day, my wife Gloria and I agreed we would return next year around the same time. My hat goes off to the many wonderful staff members who treated us like royalty, and often went out of their way to accomodate our every need. Friedly is by far an appropriate name for this Resort & Spa. Seeing is believing, but experiencing is truly convincing. Anyone visiting the region simply must partake in the many activities and services provided by the Friendly Hola Vallarta Resort & Spa All Inclusive. Ken & Gloria - Sacramento, CA. Read moreGenuine Expedia guest review
"Fabulous stay at Friendly Vallarta"
Had a wonderful stay at Friendly Vallarta! The staff was amazing - truly the friendliest, most high quality staff I have experienced in Vallarta. They were always smiling and seemed really happy to be there. The hotel room was clean and spacious and the view was spectacular. Good food, beautiful grounds and a nice beach. We really enjoyed the adult […] relaxation pool which they had added since the last time I visited. Overall, a great experience! Read moreGenuine Expedia guest review
Friendly lived up to its Name! On check in I was welcomed with a smile, refreshing welcome drink provided at this time...always a nice. Room was fresh and clean with balcony and ocean pool view....fantastic! Staff were always attentive and friendly. Waiters even served us on the beach :). Ocean was warm and I spent 8 days preferring the ocean to the […] pool. Both pools were nice one family and the other adult infinity pool, I just prefer the beach. See my TripAdvisor review for october 2014 Read moreGenuine Hotels.com guest review
"Very Friendly Staff, Lots of Activities"
This was my 3rd stay at Friendly Vallarta. The staff is so friendly and a number of them welcomed me back. They have lots of activities I enjoyed...water exercise, Spanish lessons, dance lessons. Love dancing on the beach and had excellent massages in their spa.Genuine Expedia guest review
"Average accommodations, but was close to beach."
Staff was great! Facilities are old and outdated. Food was average.Genuine Expedia guest review
"Older hotel with wonderful people to help you."
Great food everywhere you turned. Staff were wonderful and beach was nearby.Genuine Expedia guest review
"Excellent atmosphere, great staff group."
The hotel is very comfortable, with the rooms all facing the ocean. It is not a really large place so there is a sense of community that you do not get in some other resorts. The staff throughout the hotel are excellent and a lot of fun and are with the hotel year after year and that says a lot about the place. The programming is good and the activation […] staff are a lot of fun. There are constantly different things going on from yoga, to exercise, language lessons, evening programs etc. There is always a variety of food available in the various restaurants and on the beach - always something new. Read moreGenuine Expedia guest review
The hotel was beyond our expectations! The only reason it would not be considered a five star is because it is an older complex but everything was first rate. Huge rooms lots of storage areas gorgeous view. Already plans to return 2015!Genuine Hotels.com guest review
everything was fine except the discasting smoke in the lobby area. And the very loud music and yelling until 2.00 AMGenuine Expedia guest review
Staff is very friendly.in reviews I read that they had two buffets but it was actually only one and they had the exact same food every single night.it only got changed a little on the beach party evening and one night on the Mexican fiesta.food tastes ok but you get sick after eating the same thing more than twice.basically no entertainment at all.we […] were a group of ten and I was so happy we were entertaining ourselves because everything basically gets shut down after 9 o clock which is way too early.also we forgot our pool towels in our friends room and when we checked out they charged us 45 dollars for it even though we didnt even lose them.we had 5 rooms and our friends checked out earlier so they just charged us.i told the lady at the front desk that I work at a hotel too and we would never charge people for towels all she had to say was "different hotels have different rules"the towels were so thin and used up anyways,definitely not worth 45 dollars.you can get way nicer ones for 5 bucks at Walmart.we had fun but I would definitely not go there again.way overpriced for a hotel in that kind of state.they need to renovate or tear it down and rebuild it Read moreGenuine Expedia guest review
The staff definitely make this resort. A lot of the amenities are a bit outdated but the staff sell it. So, it's great. Pool is a bit small but perfect for children. Rooms smell a bit musty but I've stayed in 5 star that smelled worse so I guess you can't help it. We found everyone spoke great English and had a smile on their faces. Our kids loved the […] food and that was the most important to us. Also, it was far enough away from the malecon but just a quick 5 min drive if you wanted to be amongst the hustle and bustle We would go back Read moreGenuine Hotels.com guest review
"Not as great as what we read on the internet"
Only two positive things at that hotel...qualitiy of the staff and it is really clean. But other than that old resort need big renovation in the room... mold in the bathroom. A lot of noise during night... music people talking too loud, we haeds everything going on in the room beside us.. Not a lot og choices at the buffet. We wera really dissapointed […] and we will not return. We would have change of hotel the first day that we arrive there. Read moreGenuine Expedia guest review
"Good family holiday"
Hotel room was clean and comfortable. The staff was very friendly and helpful. The food was a bit repetative, and the main hotel was a bit hot and sticky as the air conditioning was not on very often. The pool and poolside was kept very cleanGenuine Expedia guest review
En este hotel el servicio es excelente, el personal mu atento, amables, la comida muy variada, bebidas en la piscina, actividades todas las noches, pero sobre todo, tiene algo que la mayoria de los hoteles no: una alberca exclusiva para adultos, donde se puede pasar el rato tomando, sin el problema de que los menores esten jugando, nadando o corriendo […] cerca. Esa piscina es exclusiva para adultos, donde pudimos descansar de verdad. en la otra piscina, la mas grande se puede pasar el rato en familia, con los menores. Read moreGenuine Expedia guest review
"Hace honor a su nombre"
El hotel necesita una remodelación total, pero a pesar de no ser nuevo, está en buenas condiciones generales. La comida estuvo excelente y la diferencia lo hace su personal, que estuvo atenta y servicial desde nuestra llegada hasta la salida. Quedamos invitados a regresar.Genuine Hotels.com guest review
"hotel muy bueno familiar"
COMENTARIO; muy buena la comida,pero me gustaria que incluyeran mas mariscos en los bufets,porque es muy poquito lo que se puso,gracias.Genuine Expedia guest review
"Hotel Friendly Vallarta"
En cuanto a actividades y personal, es de lo mejor. Cuenta con club de niños y proporcionan hasta clases de natación y cine para los chiquillos. El personal es muy atento y muy amable. Las actividades para los grandes empiezan a las 10 y el hotel cuenta con spa, tenis, jacuzzi, saunas, vapor, basket acuatico, yoga, voley de playa y volley acuatico, […] aerobics y clases de baile. La piscina es bastante larga para hacer natación por la mañana, antes que se llene. Mas, al hotel le falta mantenimiento. Se ve que fue hotel de lujo, pero no se le ha dado el mantenimiento que todo hotel ocupa. Sus cuartos son limpios y los colchones cómodos, pero necesita un poco de pintura, de varniz, y reparaciones menores. Read moreGenuine Hotels.com guest review
"Amazing stay at the Friendly Vallarta"
11/23/14 tim139 edmonton
We just got back from an amazing week at this hotel. The room was amazing, there was always a good selection of food. There is an influx of locals. The adult only pool is great . It is close to everything there is a shopping mall right across the street. Don't hesitate about this hotel you won't be disappointed.
"Loved the Friendly Vallarta Resort!!"
11/23/14 bluecrush21 Calgary, Canada
What a great trip and thanks to the amazing staff at the Friendly Vallarta - you definitely live up to the name! The staff are truly amazing, they provided a GREAT experience! 5 star service - especially Double Trouble and Pablo!! It was hard to come home after being treated like royalty all week! It was easy to get around, the rooms were up to par, and we had a great time!! Thank you for making it a memorable vacation - the beach was great, food delicious and drinks even better, terrific a la carte, perfect sunset opportunities, great evening shows, the adult pool even better and service was amazing - no matter what time of day!! It was also great having the local bus 1 minute away - staff were great with helping out in getting a great bang for your buck! Loved having free Wi-Fi! I would definitely come back again and again and again!! THANK YOU FRIENDLY VALLARTA - we LOVE you!! Woop Woop!!
11/22/14 carole c Carson City, Nevada
I stayed a week at Friendly for the first time 2 weeks ago. I could not have been more pleased! Check-in took all of about 2 minutes...and no time share BULL! My room was as requested - high in the tower and with a small fridge. It was clean, nicely furnished and had an excellent view of the pool and the Bay. Rene, at the beach, each day was "on it" with my lounger and umbrella by the time I got there. Carlos was very attentive and friendly as he kept my cocktails coming. The food was good and plentiful as were the drinks. I travelled alone and always felt very safe. I now understand why so many people come back year after year. This place truly lives up to it's name! I look forward to returning as soon as possible!!!
"The Friendly grew on me"
11/22/14 Shannon W Prince George, British Columbia, Canada
My husband and I are easy to please. But it was a bit of a rough start. The Friendly was packed due to a local soccer tournament over the weekend. Basic clean rooms. The food improved after the weekend. And the one all carte is amazing. Small lovely beach and a nice infinity pool for adults only. They will haul loungers and umbrellas anywhere you want them but there is a fair number of palupas as well. Totally no need to play the towel game that is so common at most of the hotels we have stayed at. As well there was fairly decent wifi which was a first time for us! The staff are awesome and really make the Friendly what it is. Thank you to the young lady at guest service that helped my husband confirm our return seats and to Cleo who made such great lattes for me every morning
"Great Value for your dollar"
11/22/14 AdviceWriter2010 North Vancouver, Canada
A friend suggested that I go to this resort and we are still friends.This is a great place, the staff are amazing. The food is spectacular and the accomodation are clean and comfortable. I would recommend this resort to any of my friends and family looking for a nice place to stay in Puerto Vallarta. When you get there ask for Double Double... and tell him Kelly sent you!
"Friendliest Resort Around"
11/21/14 Julie R
Great staff, very friendly. Rooms are very clean and a beautiful ocean view from all the rooms. The food is very good and the drinks are plentiful! Ala carte restaurants are excellent. We are returning for our 6th time and have enjoyed it each time. We have met people from all over and now have many new friends over the years that we meet up with each year,.
"Excellent service great food and drinks"
11/13/14 Carolric2014 Richland, Washington
Great friendly staff. Rooms could use a little refurbishing . We were on the sixth floor and the views were fantastic. They pour a good drink and the ala carte restaurant was excellent, I would recommend the Rib Eye Steak, I had it twice and both times it was excellent and you can add jumble prawns at no cost. Great entertainment by the hotel entertainers. Overall we were quite pleased a great value for money.
11/10/14 BettyJDustan Calgary, Canada
The Friendly Resort is very clean, Room 2409 had a beautiful view along with a big patio, and the décor of the room itself is very nice with two queen sized beds and a couch. The beach could use more "soft" sand than the pebbly rocks. There is a drop off almost as soon as you walk into the water. It was a slow period when I went but I imagine during high season that this beach could get quite packed with tourists. Both pools are great however it would have been extra special if there was strictly an ADULTS POOL ONLY as children were everywhere. The food is good but not exceptional, except for the el la carte which was fabulous. The big plus at this resort is the service. The service is absolutely astounding. They all are friendly, jokingly and whatever you ask of them they will get for you. Oswaldo at the front desk couldn't book you in fast enough (hassle free). There are 2 or 3 servers in the buffet area that are full of jokes with hugs and kisses every time you cross paths with them. The young lady at the inside lobby bar is the fastest server I have ever met and she serves everybody their drinks all herself. There is "Arnold" for Arnold Swartznegger due to his response after you order your drinks from your lawn chair on the beach is "I'll Be Back". And last but not least .... there is a gent that hauls the lawn chairs to whatever location on the beach you want to sit and if you ask him he will provide you with blue and white stripped lawn chair "covers" that are soooooooooooo nice. He is a gem. All in all the resort's location, staff, food and the drinks being mighty stiff I might add .... is a good deal for your buck.
"Best resort on the strip!"
11/04/14 SierraCalgary Calgary
Where to start I do not know. I came back for my second time to Friendly Vallarta with a friend of mine and we had a fabulous time! We were there from October 18th to 26th. When we arrived, a welcome sign was in our room made out of peddals. Everything we asked for was in our room, even the fridge! We were on the 11th floor and our view was fabulous. Our room was cleaned early every day. The beach was the best on the strip! Couple of times, there was no water in the room but that was rectified in about 10 minutes. We met some wonderful people here, guests and the staff. A few staff to mention are: Double Double (Sergio) will miss your hugs! Pablo will miss your wonderful Paralyzers! Carlos, will miss your smile! Jose, you are fantastic at making our drinks! Now, I can not remember the beach boy but every morning, he brought chairs for us to the beach and put up umbrellas for us!! The entertainment staff are amazing. The DJ guy was so much fun! Lots of hugs from him! it was a fantastic welcome every morning, with us girls getting hugs from Double Double!! way to make a person special. The service here is what makes up for whatever is lacking in the resort. It's not a 5 star but the service makes up for it. Sure am glad I came back a second time and will be back for a 3rd time. We met people who have been here many times, so that says a LOT. I was here 4 years ago and a lot of the staff are the same, so that says a lot also. The Al-a Carte was great and the food in buffets was good also. A little bit the same everynight but the food was good. The Ribs were so good in the restaurant! Omelettes were very good also. Quick access to downtown. Bus stops in front of resort and 7.50 pesos......and taking the bus is worth it! Thanks to Carlos he gave us instructions on how to take the bus to Nuevo as we were going to the Marina there for my cousins wedding!! I had a great time and will be back!! Gracias and I still think you should hire me for PR!!!
"Did not meet one expectation..."
11/02/14 FFHale Fort McMurray, Canada
My husband and I chose Friendly as a resort to meet up with our family and friends because the Tripadvisor reviews were good and the cost was acceptable to our family members. Upon arrival I knew that we had made a mistake. The hotel is packed with locals on the weekends which means a huge influx of children. The main pool is flooded with children and often a wet, soaking diaper can be seen floating around. As for the adult pool, it's an infinity pool which means adults can not place a lounge chair around the pool. We spent the whole trip on the beach. We also noticed a large number of children in the adult pool. The rooms are bare but clean. Honestly, the rooms being clean is the only thing that this resort has going for it. People rave about the staff being excellent but my husband and I do 2 plus all inclusive holidays per year and the service in Mexico is almost always excellent. Friendly has kind staff too but honestly there was nothing that set the service apart or ahead of the competition. The food is repetitive, restrictive and I'd rate it bland to terrible. Most days I chose to eat cut up fruit and eat off site. Prepare to buy a pack of crackers to leave in your room...you're going to want some edible sustenance. If I could have bowed out of this resort on day one I would have but we had family members arriving via a different travel company. I will not return to this resort and I would not recommend it for future travelers.
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