Swissotel - Chicago - Chicago 41.88764, -87.61975

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I booked the hotel at quite a competitive price from Hotels.com during Thanksgiving break. Overall, I am satisfied with my staying there. However, I would love to point out that the parking fee is kind of too much compared with the staying fare. $52/day for parking is even three dollars more compared to The Peninsula Chicago.

Exactly what you would expect for a high-end hotel. Well-appointed, spacious room with very comfortable bed. I had a spectacular view of the river, but I think all three sides of the hotel have views of some part of the river, lake, or park. Well-maintained building and very efficient, helpful staff. Convenient to Millenium Park/Grant Park area, River North, and Michigan Avenue. Can not think of room for improvement.

Nice view. Near Navy Pier and Magnificent Mile. Staff cold. Unresponsive to requests for pillows in room. Never came. Bathroom missing all amenities (shampoo, soap, etc). 2nd request brought two shampoos, no conditioner, and a bar of soap. Clean rooms. Strange lobby/lounge layout, probably caused by the triangular shape of the building. Not overly friendly place.

Great location with easy access to all things Chicago. Only drawback was new condo that blocks lake view of fireworks.

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Overall the hotel was not bad. Reserved a king bed ended up with two doubles, not good when you are there celebrating your anniversary. Mini bar items were expired. Parking is very expensive but if you park at Aqua two blocks down you pay about $20 less then hotel charges. Bed were very comfortable and view was amazing.

The staff at the hotel was very polite courteous and helpful. Our room had a river/lake view, which was nice both day & night. Our room was spacious! Although we didn't have our kids w/us, we quickly noticed the special attention to kid guests (starting w/ their own VIK check in). We picked this hotel based on location since we wanted to walk to Soldier Field for an event. Very easy to do. It was equally easy to walk down to the magnificant mile. We would definately stay here again with or with out our children.

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So... to say that the Swissotel is a great place to stay is a true understatement. I am truly glad that I had the opportunity to be a stones throw from Millenium Park, Michigan avenue and the highlight of my stay, the kickoff the the Oprah show on the Magnificent Mile. Who would have thought!!!!! The rooms were spacious, clean and that bed. Well all I can say is I need to replace my mattress! If you want a great place on all levels... the "Swiss" is for you!

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We loved this hotel. The rooms were quite nice and the location was great....on Wacker Drive but near Michigan Ave. Our daughter was married on a lovely boat on the Chicago River and this hotel offered us luxury and proximity to the boat dock. Parking is pricey...at $52 a night... but the valet service was good. We got an extra good deal for staying two nights. The hotel sign was difficult to spot as it was quite small in comparison to the next door Hyett Hotel's. A word of warning about the refrigerator: charges are done automatically when you lift an item from the shelf... we were charged $28 but this was removed from our bill without question when we asked about it/since we used nothing.

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Great hotel choice for anyone visiting Chicago. Convenient Location, great service, affordable price.

Shower is very small. Soap is a bit little.

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The hotel was in outstanding condition. Staff very friendly and courteous. Location excellent. Request a room on the higher floors for better view.

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Overall it is a good hotel experience when you get a good deal on the rate. It's in a beautiful part of town, close to downtown. The only drawback of the location is that its sort of isolated that far up on upper wacker and close to the river and lake, which limits public transport options somewhat. There are a few buses, but you have to hike a ways to get to anything else. On the good side the location affords an amazing view...if you get an upper floor room, otherwise you just see other buildings and roofs, which is what happened on the last stay. Nice beds, nice bathroom, nice rooms. Cable TV was a little sparse and wireless was not free, which would have been a plus, but service was good and friendly. Rooms were clean and provided a restful stay. Overall a good stay for the money and the area.

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Unbelievably, this hotel was one of the cheapest we could find in downtown Chicago. Located just 2 blocks east of Michigan on Wacker, this hotel is in the center of everything. We had a great panoramic view of the river and skyline and the room (beds, showers, everything) was well kept. Big plus was the separate stand-up shower stall. Mini-bar is super-sensitive, so don't go playing around in there unless you're planning on paying! The drinks are charged on a 'weight' system. Nice flatscreen with working cable in the room, internet was available, as were Audio/Visual hookups for the TV. A+ Experience, I will DEFINITELY be back.

I stayed at the Swissotel during a quick getaway to see the Cubs play and to visit an old dear friend. Considering the price I paid, didn't think anything about the hotel I'd only be staying in for the weekend. Upon arrival boy was I wrong. The Swissotel is one of the most luxurious hotels in chicago, I paid Motel price, had an awesome stay. I spent a lot of time napping because the beds were just so comfortable and the view of Lake Michigan in the morning is just glorious. Only note stay away from room service or eating at the Palm, do what I did take a walk down to the Navy Pier and get more food for cheaper price -- or walk further down and see the awesome neighborhood and sites.

The Swissotel is lovely, the employees very helpful, the rooms very clean and spaceous and is at a great location. I had a view of the navy pier and river and it was spectacular. I was on my own and felt very comfortable staying here - my only complaints were that in my opinion, the price of room service and drinks/snacks from the mini bar were very expensive (beyond my meager budget anyway!) and that I could hear noises throughout the night which I thought was the elevator shaft mechanics or the plumbing (my room being just behind the elevators and running a bath seemed to be hard on the plumbing!). But these were only minor complaints. The staff were very helpful and polite (especially the cleaning staff) and check in/out was simple. The location was excellent - a little off the beaten track (i.e. the loop), but the views and quiet made it worth it. Only a short walk to michigan avenue and the major bus routes and a great little cafe - the corner bakery, for early breakfast. I recommend this hotel, and will stop here again when I return to Chicago! Thanks Donna

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For the money the Swissotel is amazingly comfortable, roomy and the service is second to none. I was very impressed with everything about this hotel.

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We've stayed here twice and both times were exceptional experiences! We had a room on the 36th floor overlooking Lake Michigan and the yacht harbor. Just beautiful! The room was one of the nicest we've had anywhere, and thanks to hotels.com we got the room for a great price! The location is perfect, a comfortable walk to the Magnificent Mile and Navy Pier. This will be our Chicago "home" on any future trips to the city! Pam K

We absolutely loved this hotel. It is plush and very conveniently located. The only issue we had was you had to pay to print your boarding passes for your flight and the pool and jacuzzi cost 15.00 a day. Otherwise this place rocks! We could walk everywhere we needed! Highly recommended!

We got a very good deal on the hotel, so I can't complain too much. We didn't park or use the health club, but there are very high fees for both. The room service menu and mini bar prices were ridiculous! You can walk to the pier and aquarium, but pack your tennis shoes. The bathroom was very large and very nice, with a separate tub and shower. I also loved the coffee pot which used pods to brew a fresh cup every time.

It was a great room in an awesome location with a spectacular view

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Have stayed at this hotel before. Our room (920) was on the lake view side, but next to the elevator shaft. As it was a Saturday night and there were several wedding receptions going on the elevators were busy late into the night and again early in the morning with checkouts. The view was partly blocked by an adjacent building but adequate to see the fireworks. One could even walk down onto the street for a better view, however it was a bit chilly so we opted for the room. Great location near North Michigan shopping, quick cab to Navy Pier, River North Restaurants etc.

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Considering the cost...the wifi should have been free and continental breakfast should not have cost an arm and a leg per person. Definately bring your own drinks and snacks to the room. But, it was the quietest room I have ever slept in!

The Hotel is great - very comfortable, very clean, friendly staff. The only downside is the acoustics between bedrooms. You can hear conversations from guests in the room next door.

We stayed for 3 nights, and the location is very convenient - within easy walking distance to Michigan Avenue and Navy Pier. The negatives were that the shower leaked water all over the bathroom floor, there's a $15 charge to use the pool (ridiculous to charge hotel guests), and the daily parking rate is $52 (we parked at the parking garage next door which was only $30/day). The beds were very comfortable, but too short for my husband (who's 6'5"), and the staff was very nice.

Hotel is Outstanding - we had a great view of the lake and southside of Chicago I was surprised that they still charge for internet ($10 per day) But everything about this hotel was top notch.

The hotel is very nice and clean. I was a little surprised to find out that the parking was extra. It is quite expensive. 52$/ night.

Spacious rooms and a few kid focused ammenities make this a great choice for kids.

Views of the Lake are spectacular. Convienence to Michigan Ave and all the sites is outstanding. Definitely the place to stay. We loved our time there

3 couples stayed during the chicago air and water show. The views were phenomenal from each room, the staff was 2nd to none! the service was impecable, and the fitness center was state of the art! We would definitley like to visit again!

This hotel is within easy walking distance to the Miracle Mile, Millenium Park, Grant Park, the Art Institute, the Riverwalk area, and many other wonderful Chicago sites. I was thrilled with the price, and my room, and the hotel in general was very clean and comfortable. Staff members were helpful and friendly. I had a wonderful stay, and would happily stay here again!

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Swissotel was great for our trip to chicago. We traveled as a family with 2 small children- the pool was good for the children. The location to the sites was great- enjoyed it- would definitely go back!

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