It was amazing stay and everything was as expected. The breakfast was nice and the afternoon refreshing buffet was incredible. We enjoy our vacation.Genuine Hotels.com guest review
Major renovation of atrium was inconvenient and noisy. Suite was comfortable and well appointed. Managers reception was disappointing but breakfast was very good and varied. Would stay there again.Genuine Hotels.com guest review
Hotel is clean and convenient. A bargain at the Hotels.com rate.Some renovation going on but was not disruptive.Wish breakfast was available a little earlier on weekend mornings.Staff very helpful and cordial.Genuine Hotels.com guest review
"Best hotel stay ever"
Our daughter swims all over and this hotel was by far the best! We can't believe how nice the accommodations were, the fantastic breakfast and best of all the price was great. We'll be back!Genuine Hotels.com guest review
I went twice and it was great. I plan to go back with family and friends for the summer.Genuine Hotels.com guest review
"The description is deceiving"
On the information it says that you can have complimentary breakfast brought up to your room but they don't do that you can not order breakfast to your roomGenuine Hotels.com guest review
Response by Embassy Suites Boston Waltham Thank you for shareing your experience regarding your recent stay with us. At Embassy Suites, we offer an amazing complimentary breakfast buffet for all our guests and believe this experience to be a crucial element to what sets us apart from other full service hotels. In any event, we should honor any special request a guest may have to enjoy our breakfast in their room. We are very sorry that in this case we did not. We hope you will give us another opportunity in the future. Regards,
Everything was great. It was a very good deal.Genuine Hotels.com guest review
"Great hotel however, remodeling going on at moment"
Thank you!Genuine Hotels.com guest review
"roomy and clean"
I was pleasantly surprised to find a separate sitting room and bedroom. Hotel was full of kids who played in the mezzanine right below my room all day and I couldn't even hear them from inside the room. Clean, great guest service, the pool is open late and was big and clean, they brought towels out regularly. No complaints.Genuine Hotels.com guest review
This review may be a duplicate. There was construction directly above my room; this should have been noted at check in, not a surprise when I got to my room. When I called the front desk about the noise, the gentleman offered to see if there was another room but never called back with any follow up. The hotel was full and there was insuffcient staff […] to manage the turnover in the restaurant on Sunday morning. Overall, this porperty did not measure up to Embassy Suite or Hilton standard. Read moreGenuine Hotels.com guest review
"I wish I had know about the renovations"
The hotel was nice and convenient but it was torn apart by renovations.We did not stay for breakfast because there was no room to sit in the dining room. A little disappointing - I'm sure it will be great when they are done.Genuine Hotels.com guest review
Went for Valentine's day with my girlfriend,it was amazing,the staff,the hotel n the room was unbelievable,definitely will go back. P/s price was very fair n ty guys keep the gud jobGenuine Hotels.com guest review
Staff was great. Great size for our family of 6. Kids loved the pool!Genuine Hotels.com guest review
Will definitely stay again!Genuine Hotels.com guest review
perfect to stayGenuine Hotels.com guest review
Front desk and breakfast staff were pleasant. Upon arriving at our room, there was old food chunks on the floor and a handful of hair pins in the sofa bed. Disgusting! The available parking was quite far from the door and the surrounding neighborhood is office buildings. I was also disappointed the breakfast didn't have Cheerios, which I was planning […] to feed my baby. Instead it was some cheaper knock-off cereal o. Luckily baby ate the oatmeal, so that is good. Read moreGenuine Hotels.com guest review
I wish the breakfast was available before 6:30 as I had a 7:30 mtg to be to.Genuine Hotels.com guest review
When my wife and I arrived we were greeted by Krista who was very helpful, welcoming, professional and friendly. Later we had questions/requests and she was excellent in providing answers and solutions. The room was clean, well laid out and spacious. Later that evening we dined in the hotel restaurant which was clean, comfortable and had a very friendly/helpful […] staff that provided a great meal in a relaxed atmosphere. In the morning we again visited the restaurant for the complementary buffet breakfast and were pleasantly surprised with the buffet layout, the quality of food and again, as seems to be the standard, a friendly, helpful staff. This was our first stay at an Embassy Suites hotel, but certainly will not be the last. I am a Gold Member with a major hotel chain that I give overall good marks to, but even they could take some pointers from this hotel and its staff. Read moreGenuine Hotels.com guest review
Great stay. Very classy.Genuine Hotels.com guest review
Very nice rooms and very helpful staffGenuine Hotels.com guest review
Nice and quite stay in this very clean and professionally maintained facilityGenuine Hotels.com guest review
We were looking for a place to stay overnight near Riverside T Station and found this gem. The price was very right and we were surprised by how much we got for the price. The hotel is spotless, our room was much larger than we had expected, breakfast was complimentary and cooked-to-order! There was a nice indoor pool & hot tub, complimentary drinks […] & food in the evening and we enjoyed a lovely dinner in the restaurant. Can't say enough, already planning a trip back! Read moreGenuine Hotels.com guest review
"Great hotel in the middle of nowhere"
Big clean rooms, friendly staff, free breakfast with made-to-order omelets, and a happy hour with free snacks. A nice place to stay if you're not particular about your location; it's off the highway and completely inaccessible without a car. (Lots of parking though.)Genuine Hotels.com guest review
The hotel was beautiful and the room was r excellent for the price we paid the bed was super comfortable and the area was fantastic just 20 mins from Boston we would definitely stay here againGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
I thought the room was great. The bed was comfortable and the staff was great! The managers reception was ok (fruit, popcorn, and nachos) but the included breakfast more than made up for it!!!! LOVED BREAKFAST!! The pool/spa was great too! Overall, great experience and I would definitely go back.Genuine Hotels.com guest review
"could have been better"
the hotel was fine, we loved being on the 2nd floor because we were a large group and had the extra space! When I first got there the woman at the front desk caused me a lot of stress, she was not helpful, we also has an issue (another family member)at the lounge area. Also the pool area was too cold. The breakfast was good, plenty to eat, many cho […] ices.... Read moreGenuine Hotels.com guest review
Response by Embassy Suites Boston Waltham Thank you for your feedback regarding your recent stay with us. I am sorry to hear we caused you stress upon check in. I certainly hope we were able to resolve any issues in a timely manner. Your comments will be shareed with our front office team as it is our desire to learn and grow from any instance where we let a guest down. Thank you again and we hope to have the opportunity to regain your trust in us during your next trip to Boston. Regards, EmbassyWAGM
This hotel gave us great access to Boston at a great price!Genuine Hotels.com guest review
My husband and I stayed after a conference for a night away from home...very comfortable bed, veggies, dip and lots of snacks before dinner and a great made to order omelet for breakfast all included. We found a fantastic BBQ restaurant just a few miles away.Genuine Hotels.com guest review
"Separate sitting and bedrooms at a low price"
Great for the money but otherwise okay.Genuine Hotels.com guest review
great hotel out of the city; need car to drive in to see sightsGenuine Hotels.com guest review
"Still a good value, but with ups and downs"
This was not our first time at this hotel; we stay there for certain family events because of the location. That's not all; we like the breakfasts, the pool, and the room layout. For this stay, the pros: breakfast, pool, room layout. The cons: hot tub was out of service, room was freezing and they had to replace the entire heating unit (after that, […] we were fine), and we still don't know why hotels continue to charge for wifi. Ridiculous! Overall, still a great value. Read moreGenuine Hotels.com guest review
Very well kept hotel. Would definitely stay there again.Genuine Hotels.com guest review
"Great Bang for your money"
I was pleasantly surprise with the overall hotel and the amities of pool, exercise room and the breakfast was a hit.Genuine Hotels.com guest review
Our stay was good although the breakfast used to be better.Genuine Hotels.com guest review
"MIxed bag, but still good overall"
Overall, a good experience. As usual, the breakfast was the highlight. The pool was second, a hit with the kids. Gave us comp wireless internet, as a Hilton Honors member. Negatives: our room had 3 unclean areas: obvious cigarette burn on bedspread; large, black mascara blotch dried onto center of main mirror, multiple face prints on window. Very loud […] music and party noises from atrium until almost midnight, and loud TV from guest in adjacent room. Read moreGenuine Hotels.com guest review
"Not Bad, Not Great"
I guess because of the price of the hotel, I was expecting a bit more from it. Also, I saw on some reviews that the hot tub was down a few weeks ago, so I called in to see if it was up and running, and the staff said it was. So besides the blatant lies I was told, it was okay. Also, breakfast was hit/miss. Also, don't expect free drinks (no fault of […] the hotels, just MA state law, but providing this info ahead of time would be nice). Good location. Read moreGenuine Hotels.com guest review
We got a pretty good rate and we were surprised by the suite room. Nice spacious living room with 2 queen bed in the bedroom. The sofa in the living room could be converted to bed. There's a microwave in the kitchen in addition to to standard refrigerator and a coffee maker. Breakfast was included, and it was quite good breakfast with a nice selection. […] Overall we were very satisfied with our stay (family with 2 small kids) Read moreGenuine Hotels.com guest review
Though the hotel was very clean , I was very disappointed that the spa pool was not working.Genuine Hotels.com guest review
My family was very impressed with this hotel. The staff is very warm and courteous. The facility is super. The pool area was very clean. The complimentary breakfast and snacks in the evening were great. The lounge was very clean and comfortable, the staff there were very attentive. We will be returning!Genuine Hotels.com guest review
"Great stay a temp bash suites"
My husband and I stayed at embassy suites in Waltham, mass. for one knight on January 16th as it was well located for a company holiday party. We loved the room lay out with the living room right off the entry way and the bedroom behind it. This provided necessary quiet as the hotel had an open atrium. The room was clean, with good amenities. I used […] the gym which was fine for a jog. Staff were extremely courteous and we appreciated the courtesy ride to our party venue, The breakfast was fine although my husband, a loyal Starbucks fan, found the coffee sub par. We will definitely stay at this hotel in the future if in the area. Read moreGenuine Hotels.com guest review
The hotel was very nice and clean. The traffic pattern to go into the hotel was confusing, but that's not something they can control. The complimentary breakfast was a nice touch, especially the made to order omelets.Genuine Hotels.com guest review
The sofa bed was very uncomfortable and sheets for it were stained. Rest of stay was lovely. Beautiful bar and fantastic breakfast---amazing omelette station…all for FREEGenuine Hotels.com guest review
Great breakfast! Very nice stay!Genuine Hotels.com guest review
Not to happy the hot tub was out of service, booked this hotel because of the hot tub and Did not get to use, would be really happy if I get a free night due to the inconvinese.Genuine Hotels.com guest review
"Central location -just off major highway -"
The staff was very accommodating. The room was large and clean. 2 TV's coffee maker with supplies and microwave. The free breakfast was a full cooked to order restaurant menu. JUST GREAT. My wife left an item there-called and they mailed it back.Genuine Hotels.com guest review
"Comfortable, clean, roomy."
It's what you'd expect from Embassy Suites. Comfortable and clean. Plenty of room. In the burbs, so you have to have a car. Not "homey" or "quaint". Nice pool and workout facility.Genuine Expedia guest review
Each Embassy person I dealt with was wonderful! Great Breakfasts!Genuine Hotels.com guest review
"Nice hotel to stay but..."
The hotel is good. You will not be disappointed as far as customer service, cleanness, amenities, parking, breakfast, etc. The only thing that if you are on a trip to visit Boston, you will have to drive about 20 minutes to Boston. You will have to pay toll before going into Boston every time.Genuine Expedia guest review
Nice hotel. Close to Boston area, nice breakfast buffet,Genuine Expedia guest review
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