All hotels in Waltham, Massachusetts, United States of America
1 room, 2 adults
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550 Winter Street, Waltham, MA, 02451, United States of America, ‏‎855-239-9484
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4.6 / 5Outstanding

Score breakdown (from 2,283 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.2
5.0 / 5Outstanding
"Great stay"
Very comfortable stay. The kids loved the indoor pool. The breakfast was great, and the room was clean and inviting.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
A Traveler
US
5.0 / 5Outstanding
Clean, comfortable, excellent breakfast and good price.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2015
Yadira
US
5.0 / 5Outstanding
"Great hotel for the cost!"
Great hotel for the one night I was there. Good area, clean hotel, room service selection and late delivery nice (if needed). Staff was quick and friendly. Parking ample. Not much is nearby (restaurants, CVS, etc). Def would stay again!
Genuine Hotels.com guest review
1 night trip Jun 26, 2015
Allie
US
5.0 / 5Outstanding
Nice property. The front desk staff was very friendly and helpful. Room was nice, clean and comfortable.
Genuine Hotels.com guest review
1 night business trip Jun 24, 2015
Christine
US
5.0 / 5Outstanding
"Nice place to sleep"
Good breakfast.
Genuine Hotels.com guest review
2 night trip with friends Jun 22, 2015
A Traveler
US
3.0 / 5Good
Charged me $50.00 more prior to taxes, ect... than price was reserved at. Tried to gwt fixed told me computer down had to go to catch my flight. Been home 3 days now and there are 3 different charges for my room that were taken from my account. Still waiting on hotel to fix it. So basically they are tyin up 500 dollars of my money till they get around to crediting 2 of them back to my account
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
jerry
US
5.0 / 5Outstanding
"Satisfied"
The hotel was good with great customer service. The room was clean and spacious with its own living room area. The room was also clean and the staff was friendly. They even provided a free ride to my friend's apt that was 10 minutes away. Overall, very satisfied.
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
Rena
US
5.0 / 5Outstanding
"Great"
Best place ever. No worries at all!
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
Catherine
US
5.0 / 5Outstanding
"A very nice stay"
We had a nice-sized corner room. Very comfortable. Excellent free breakfast, not overcrowded.
Genuine Hotels.com guest review
5 night family trip Jun 13, 2015
A Traveler
US
5.0 / 5Outstanding
The stay was great and the service commendable
Genuine Hotels.com guest review
1 night business trip Jun 18, 2015
Dante
US
5.0 / 5Outstanding
"Tremendous"
Stayed one night, incredible value! Most comfortable bed/sheets/pillows I've experienced in any hotel.
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2015
A Traveler
US
5.0 / 5Outstanding
"great"
the best ever.
Genuine Hotels.com guest review
1 night romance trip Jun 18, 2015
A Traveler
US
4.0 / 5Excellent
Typical Embassy Suites, not necessarily luxurious, but comfortable and relatively clean.
Genuine Hotels.com guest review
1 night romance trip Jun 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Hotel, Phenomenal Breakfast"
We only spent one night here after a late flight on our way to Cape Cod. The hotel is beautiful. The rooms are great, especially for the price. Aesthetically, maybe a little dated but very clean and comfortable. The free breakfast buffet/omelet was phenomenal and the entire staff was very friendly. I would highly recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Jun 14, 2015
Anthony
US
5.0 / 5Outstanding
"Convenient to the city, lovely hotel!"
Beautiful hotel with clean and comfortable rooms. The pool area is beautiful and the hotel staff was very friendly and helpful. Breakfast buffet was amazing with made to order omelets - yum! Would definitely recommend to others. This hotel was an easy drive to the city and very close to the historic area of Lexington and Concord.
Genuine Hotels.com guest review
2 night family trip Jun 11, 2015
A Traveler
US
5.0 / 5Outstanding
"review"
great
Genuine Hotels.com guest review
1 night business trip Jun 11, 2015
Ronald
US
4.0 / 5Excellent
"Good for the price but with caveats"
I have stayed here before - but getting to and from the hotel during rush hours in Waltham is a tedious chore. The inside atrium that is part of the Embassy Suites experience causes, unfortunately inordinately LOUD noise in the sitting room of each suite, especially when groups of people congregate downstairs in the bar area. Room was clean but the bed was - oddly - uncomfortable for sleeping. Amenities were good but you paid for everything but the coffee (not even a complimentary bottle of water??) Check-in was slower than expected but caused by an irate customer taking up time when she discovered there were no rooms available and carried on a loud and obnoxious conversation with her company and the desk clerk, mistakenly assuming that being loud and brash would somehow free up a room.
Genuine Hotels.com guest review
1 night business trip Jun 11, 2015
Joseph V
US
4.0 / 5Excellent
"Spacious suite but housekeeping needs improvement"
King suite was very spacious with good amenities (2 tvs, coffe maker, microwave, living room with sleep sofa and desk). Housekeeping was lacking, though: no hand towels, dirty bath towel, hair all over tub/shower, dirty wine glass on window sill. Sleep sofa is comfortable. Walls are thin, so request a room at the end of a hall by the stairways, away from the atrium. Breakfast was incredible, with fresh fruit, yogurts, french toast, eggs, oatmeal, etc. nice touch.
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
Andrea
US
5.0 / 5Outstanding
"Great night"
Stayed one night here and absolutely loved the hotel.
Genuine Hotels.com guest review
1 night family trip Jun 7, 2015
Shirley
US
5.0 / 5Outstanding
"Graduation"
We stayed here for a graduation weekend. The hotel was excellent! The staff, service. No complaints at all
Genuine Hotels.com guest review
2 night family trip Jun 4, 2015
Dorothy
US
3.0 / 5Good
"Better than adequate- need to be more meticulous"
Room seemed clean, but the door handle on the closet was not properly attached (there was a huge gap between it and the door and you could see that there were very long screws that weren't attached to anything- hanging by a thread) and didn't have an inside handle, so we were always careful to not close the door all the way for fear that it wouldn't open again. We also found a large spider in the room. Otherwise, the hotel staff was very nice and friendly. Breakfast with made to order eggs was good and well stocked. The nightly reception with free snacks was very welcoming after a long day at work. We also ordered from the restaurant and enjoyed the food. Sorry we didn't get to use the pool, which looked inviting, nor the gym, which was nice. The self service laundry was convenient and 24 hours.
Genuine Hotels.com guest review
3 night business trip Jun 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel with a Collaborative Vibe"
My one night stay was cut short due to a late arrival, but what experience I had was very positive. Of particular note was the bar which was full of business people working and vicariously networking, thanks to it's innovative design for work/pleasure and electrical outlets. I travel frequently to Waltham, and have stayed at most of the other nearby properties. Embassy Suites has, by far, the best amenities and vibe - I would definitely stay there again.
Genuine Hotels.com guest review
1 night business trip Jun 1, 2015
Rebecca
US
5.0 / 5Outstanding
"Nice!!"
It was incredible stay. I would highly recommend it. We really loved the surroundings.
Genuine Hotels.com guest review
1 night family trip May 28, 2015
Claudia
US
5.0 / 5Outstanding
"Traffic Detour to doctor visit."
Embassy Suites has always been a favorite overnight stay for us. This stay was no exception. The staff are cordial, helpfull and the breakfast choices are high quality. We always look forward to our next visit. Highly recommended.
Genuine Hotels.com guest review
1 night romance trip May 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful"
We had a magnificent 2-day stay. The breakfasts were quite extraordinary with plenty to choose from. Both mornings the breakfast area was not super crowded and staff was very efficient keeping an eye out to clean tables immediately after people were finished. We enjoyed the 2 room aspect of the rooms. They were comfortable and spacious. The lighting was a bit poor in the living space but that is probably the only complaint we had. Due to the rains, our visit to downtown Boston was cut short so we had dinner both nights at the hotel. The food was affordable and absolutely delicious (best steak ever!) Our stay's excellence was magnified by the enjoyment we had chatting with the staff. Both Gretchen and Thomas are lovely people and ended up being a part of our the lovely memories we created on our getaway.
Genuine Hotels.com guest review
2 night romance trip May 30, 2015
Sara
US
5.0 / 5Outstanding
"Great stay!"
Awesome !
Genuine Hotels.com guest review
1 night family trip May 30, 2015
John
US
5.0 / 5Outstanding
"Quiet and Peaceful"
Close to city but far away enough to be quiet.
Genuine Hotels.com guest review
2 night family trip May 29, 2015
Craig
US
4.0 / 5Excellent
"Nice"
One night stay for a family function. Room clean, quick check-in. Complimentary breakfast good, omelet station makes it.
Genuine Hotels.com guest review
1 night family trip May 29, 2015
A Traveler
US
4.0 / 5Excellent
"Vacation in Boston"
we are very happy with Embassy Suit
Genuine Hotels.com guest review
1 night family trip May 21, 2015
Margaret
US
5.0 / 5Outstanding
"Best Ever!"
We loved our stay. The staff was exceptional. I have stayed at many hotels but have not been treated this well in many years. Thanks for a great experience.
Genuine Hotels.com guest review
3 night family trip May 26, 2015
Steven
US
5.0 / 5Outstanding
"Always a great stay"
We try to stay at Embassy Suites wherever we travel. Wonderful rooms, great breakfast and friendly, helpful staff. Very consistent quality throughout.
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Jeannine
US
5.0 / 5Outstanding
"Excellent"
Excellent ! Double beds are lots of room for family of 4. Sofa bed in living room is very convenient. Breakfast free!
Genuine Hotels.com guest review
1 night family trip May 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel with large rooms"
Hotel was very clean and comfortable. We stay in deluxe king room which is very convenient for families with kid or baby.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Kadir
US
5.0 / 5Outstanding
"No free wi fi"
Great hotel overall. Room, bed, pool all fine. Breakfast was excellent. Only problem was they wanted $13-14 for Internet service per 24 hr period. Hopefully no more hidden charges appear when bill is received.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
James
US
4.0 / 5Excellent
"Nice hotel, but charge for wireless? Never again."
The hotel is a newer Embassy Suites and is in good condition. The staff were courteous, and the food in the restaurant was pretty good. My one complaint is that there was a $13 per day charge for wireless access. And I have Hilton Honors membership. I find this ridiculous. It will actually keep me from booking this hotel on my next trip to Waltham.
Genuine Hotels.com guest review
1 night family trip May 24, 2015
Scott
US
5.0 / 5Outstanding
"Embassy stay"
Excellent staff and very helpful
Genuine Hotels.com guest review
3 night family trip May 15, 2015
Mark
US
5.0 / 5Outstanding
"Great Hotel!"
My overall stay at Embassy Suites was great even though I was only there for a few hours due to a delayed flight. But I would definitely stay there again.
Genuine Hotels.com guest review
1 night family trip May 21, 2015
Antoinette
US
5.0 / 5Outstanding
"Best Hotel to Stay anywhere"
Enjoy everybit of my Stay, Great Hotel
Genuine Hotels.com guest review
2 night family trip May 16, 2015
Juan
US
5.0 / 5Outstanding
"Graduation visit"
I was in Boston for a graduation. Your hotel was extremely nice, clean, comfortable. The breakfast was exceptional! A great place to stay. I will recommend it highly and would stay there again!
Genuine Hotels.com guest review
4 night family trip May 14, 2015
John
US
5.0 / 5Outstanding
"A Great Place"
A great place all the way around.
Genuine Hotels.com guest review
1 night family trip May 11, 2015
A Traveler
US
4.0 / 5Excellent
"Just ok"
Great front desk staff. The quality of the free breakfast left something to be desired-you get what you pay for. One night I ordered room service the call went to voicemail four times before the front desk had to page them to call me. The room service food was ok.
Genuine Hotels.com guest review
3 night business trip May 12, 2015
Nancy
US
3.0 / 5Good
"Hopper"
The embassy suites was great as usual but the happy hour did not have the complementary alcoholic beverages as we are used to in California
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent value!"
Amazing
Genuine Hotels.com guest review
1 night business trip May 10, 2015
galina
US
2.0 / 5Fair
"smelly room"
Room was very Smokey we got in very late and we we're too tired to move our room I won't stay there again
Genuine Hotels.com guest review
Response by Embassy Suites Boston Waltham
Thank you for taking a moment to share your experience. We are sorry your suite smelled of smoke from another guest. We work hard to avoid this as we are a 100% smoke free hotel. We certainly hope you will allow us the opportunity to serve you again. Regards, EmbassySuitesWAGM
1 night family trip May 9, 2015
Margaret
US
5.0 / 5Outstanding
"Highly recomended"
Our Stay was a very refreshing. Our suite was wonderful: very clean and comfortable and the complimentary hot breakfast was unexpectedly good
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
David
US
5.0 / 5Outstanding
"honeymoon"
The staff, accommodations, food, and amenities were excellent. This was our honeymoon and we had the time of our lives.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
JOHN
US
5.0 / 5Outstanding
"Always a good choice for me."
The room was clean, quiet and had everything I needed. the staff went out of their way to find me a corner king, and continued the superior customer relations I've always experienced at this site.
Genuine Hotels.com guest review
1 night business trip May 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome"
Have stayed here several times, and enjoyed each visit.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Linda
US
5.0 / 5Outstanding
"great moment at embassy in waltham"
The stay was awesome
Genuine Hotels.com guest review
1 night family trip May 10, 2015
Anthony
US
5.0 / 5Outstanding
"Embassy Suite Waltham"
Clean nice rooms, great location.
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Robert
US
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