"Felt like home"
Great hotel! Apartment style rooms! Only bad thing was the heating and air unit made alot of noise! Other then that it was a great 1 bedroom apartment! Great price too! loved the free breakfast too! A++ Stay would definitely stay here again!Genuine Hotels.com guest review
"Clean & Roomy"
Wonderful experience. Extremely roomy.Genuine Hotels.com guest review
Very nice hotel for not a lot of money. Would definitely stay again when in BostonGenuine Hotels.com guest review
"Nice family stay for the price"
Overnight trip to celebrate my daughter's birthday with family while being closer to PaxEast convention for Sunday. We had a nice time and the hotel meet our needs. Just a few downfalls: I think we were initially going to have adjoining rooms but they weren't ready when we got there about an hour before check in time. When we came back to check in, […] we were given different rooms that were down the hall from each other which prohibited us being right next to each other but worked out ok. The walls are thin but having the 2 separate spaces helped block noise. Our room was very warm and the temperature really couldn't be changed too much. The tub backed up in my mother-in-laws room which prevented her from being able to take a bath in the morning which really helps her manage her arthritic pain. I notified the hotel operator (the front desk did not answer when I first called them) and she said they would have someone look at it, but didn't offer to give us anything for the inconvenience. The breakfast buffet was nice with great food choices, just the hot food wasn't very hot. The pool was nice and my kids enjoyed that a lot but it did get very crowded and there weren't any towels. Overall it was a nice stay and I would definitely stay at an Embassy suites again. Read moreGenuine Hotels.com guest review
A pleasant stay in a beautiful facility.Genuine Hotels.com guest review
Absolutely unexpectedly great. I would go there any time.Genuine Hotels.com guest review
"Could be better."
At check-in, clerk would not recognize that I was a Hilton Club member. Bed and sofa bed were very uncomfortable.Genuine Hotels.com guest review
Response by Embassy Suites Boston Waltham Thank you for taking a moment to share your experience. I am very sorry we failed to acknowledge your status with Hilton Honors. As a HHonors member, you are among our most valued guests. Your feedback will be shared with our team to ensure we do a better job of identifying our HHonors members and celebrating them. We certainly hope you allow us the opportunity to serve you again in the future. Regards, EmbassySuitesWAGM
"Option for future weekend trips visiting family"
Checked in late, left right after grabbing a bite to eat. Booked due to availability of Refundable rate which our usual hotel in this area when visiting family could not provide. Didn't want to get snowed out. Was a little more expensive ($10-$20) than our other usual hotel. Hotel was what I expected, very nice. Only issue I had was that a room for […] 4 people only had 3 bath towels. But we called down for a 4th and it was brought very promptly. They even followed up by phone to confirm we got the towel. Read moreGenuine Hotels.com guest review
"Visit to Boston"
Caught the t at riverside for a bruins game. Easy and much less expensive than being in town. Great weekend escape.Genuine Hotels.com guest review
Convenient to Boston and Cambridge. The staff was extremely friendly, nice to interact with. Wish the sofa bed was a little more comfortable and that the blow dryer worked - next time I will bring my ownGenuine Hotels.com guest review
"Embassy Suites Waltham"
Friendly, helpful staff. My teenagers enjoyed the snacks during the Social. Warm, sunny indoor pool area! Great complimentary breakfast, lots of choices! Only two complaints...double beds and no free wifi. Queens and free wifi are a must in this day and age. Overall, we all enjoyed it and would stay again.Genuine Hotels.com guest review
Quiet, peaceful and great breakfast included. Just what I needed. They make everything easy including check in and check out.Genuine Hotels.com guest review
"Comfort and convenience in Boston!"
I took my family there overnight for one of my children's sporting events. We were very impressed with the cleanliness, neighborhood, closeness to the city and quality of the indoor pool. We have to come back in a month and will definitely stay there next time.Genuine Hotels.com guest review
Convenient comfortable close to needs Nice rest on premisesGenuine Hotels.com guest review
"decent for price"
Perfect for price and just one night , breakfast wasn't the best ,tasted like it had been sitting around and we ate before 8amGenuine Hotels.com guest review
"Very Nice place"
Traveled from Maine and stayed at Embassy for a doctors appointment on Monday morning. Check in was quick and all employees we encountered were polite and accommodating. Hotel was very clean. Our issue was that the sofa bed wasn't the most comfortable for my son that has back issues and the blankets weren't warm enough. There was only one extra blanket […] and that was for the sofa bed. We could have called for an extra one but my husband said just turn up the heat but it wasnt enough for our son. You do have to pay for internet access which I paid for thinking my son would be on his computer all night then never used. I think for the price of the room internet should have been included. Will definately stay again. Read moreGenuine Hotels.com guest review
"embassy suites review"
Overall stay was very nice. Could have used extra people working in the breakfast area clearing tables.Genuine Hotels.com guest review
Weekend stay with the family was pleasant.Genuine Hotels.com guest review
Wonderful suite - Great price! Substantial breakfast included.Genuine Hotels.com guest review
"It was a great experience!"
It was a great experience!Genuine Hotels.com guest review
"Hotel was great, but beware"
Hotel was fine. Exceptional value. Other guests, not so much. Seems many many parents think it's ok to bring lots of kids on a Saturday night and let them run around all over the place until wee hours without supervision. Not really the hotel's fault and it was the last Saturday night of school vacation week. They did respond promptly and courteously […] when we complained. Apparently the parents don't know the difference between a hotel and an amusement park. Read moreGenuine Hotels.com guest review
"Overall great stay. Excellent Breakfast"
We had a great time and enjoyed our stay. The hotel and rooms were perfect. We enjoyed the wonderful made-to-order breakfast with tons of options. The only negatives were there was dirty dishes outside our room when we arrived and they were not cleaned up until we asked several hours later. Also they have a nightly reception which is great but on our […] room key it says complimentary drinks with a wine glass and they were not. They did have punch which was complimentary. Just a little misleading. Read moreGenuine Hotels.com guest review
"Visiting daughter in college"
Our stay was very nice. The hotel is great! The buffet breakfast is terrific. Will definitely stay there again in the future!Genuine Hotels.com guest review
Everything about it was clean, plush and fabulous!!Genuine Hotels.com guest review
Great stay. Clean room.Genuine Hotels.com guest review
We've visited the Waltham area quite often visiting our daughter who is in boarding school and this was by far the best experience. The room was clean and spacious for the whole family and the price was even better. Hope to see you again on some future trip to MA.Genuine Hotels.com guest review
"We Loved Our Stay!!"
We loved our Stay! My boyfriend and I stayed for a little Boston weekend get away the Hotel was clean, beautiful, staff was very friendly and the free buffet/ cook to order breakfast was outstanding!! I can't wait to come back to stay again! Thank you Embassy Suites Boston Waltham for a wonderful stay!Genuine Hotels.com guest review
"Quick visit pleasantly surprised."
Pleasantly surprised.Genuine Hotels.com guest review
"Great family stay!"
This was truly a great family hotel! We had a great time. Nice pool, great breakfast and amazing rooms. Only thing was that there was never any pool towels stocked. Will be back for sure! Thanks guys.Genuine Hotels.com guest review
"Too much family fun?"
We were there for a visit to a local college. Everything was pretty good except for the kids running up and down the hallways until midnight and again at 6AM. I hate to suggest patrols, but I had a kid who didn't feel well and this woke him up. Perhaps the hotel can gently remind families about this behavior?Genuine Hotels.com guest review
Best hotel I've stayed in. Very clean and spacious and great food.Genuine Hotels.com guest review
"Embassy Suites Boston Waltham"
My stay at Embassy Suites Boston Waltham was great. It is one of the greatest value hotels in the area. My girlfriend and I stayed here for 1 night. The atrium is very nice and welcoming if you are looking for something to eat or drink. They offer afternoon snacks and drinks from 5pm-7pm daily which was a plus. The hotel staff was very helpful. The […] hotel offers a pool and hot tub (a lot of kids...) The rooms are spacious and have 2 T.V.'s (one in bedroom, one in living room). There is not much to do in walking distance around the hotel. There is a Bertucci's right across the street. I would definitely recommend. Read moreGenuine Hotels.com guest review
Visiting colleges in Boston and stayed at Embassy Suites for the night. Great value for the price with the complimentary early evening snacks and free breakfast with cook to order omelets. Would definitely stay here again!Genuine Hotels.com guest review
The hotel staff was very kind and helpful. The hotel was quiet so relaxation was great and I got a great rate.... Will def stay there again for longer periodGenuine Hotels.com guest review
Rooms are immaculate and comfy. Complimentary breakfast was wonderful. Will definately continue to stay here.Genuine Hotels.com guest review
Hotel was VERY busy due to school vacation week. They kept up pretty well keeping the hotel clean and comfortable. Snack hour was a nice added bonus. However breakfast was totally chaotic, they did not seem to be prepared for having so many people at once. They ran out of a lot and took some time getting food refilled. Seems like they could have put […] more staff on and prepared better, based on the amount of people they knew were staying at the hotel. Read moreGenuine Hotels.com guest review
"The No Stay"
Hotel does not live up to it's ratings. Was quite disappointed with our stay. Website described a pool, whirlpool and sauna. Pool and whirlpool were small and crowded-- no sauna. Conflicting info from front desk. First call Wi-Fi was complimentary---Second call Wi-Fi available for a fee. Complimentary evening reception was soda and chips. Was told […] not to take room towels to the pool because there would be towels there.-No towels available. Called front desk to ask for towels to be brought to the pool area. A few towels were made available. Went to the exercise room, equipment was ok, water bubbler was not working and there were no towels available there either. Suite was comfortable and clean. Room service: No mussels available. The only saving grace was the cook-to-order breakfast. Read moreGenuine Hotels.com guest review
Response by Embassy Suites Boston Waltham Thank you for taking a moment to share your experience. We are quite sorry we failed to live up to your expectations. I regret you were given some misinformation. I have checked our site and there is no mention of a Sauna but just our pool and fitness center. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Regards, EmbassySuitesWAGM
"Great stay at a great price"
It was terrificGenuine Hotels.com guest review
"A nice place to stay!"
The room was nice. The only negative thing I have to say is that the room could have been vacuumed better. When we moved the foot rest by the couch, there was popcorn on the floor. Breakfast is always great.Genuine Hotels.com guest review
The atmosphere when you walk in is lovely and all the complimentary food was delicious. Thomas at the bar was so accomodating and makes a great margarita! The pool was fun for my daughter and we slept very well! Can't wait to stay again!Genuine Hotels.com guest review
Great hotel. Only issue we had was slow service at restaurant on a Thursday night. Room was perfect. Pool was great!Genuine Hotels.com guest review
"Nice weekend escape"
The breakfast was free, and cooked to order! it was awesome! the mangers reception as really nice, just some snack in the lounge by the bar nice way to get out of the room and not spend too much moneyGenuine Hotels.com guest review
"great place to stay very nice top floor rooms"
stay and room were great the hotel had a young girls hockey tournament not their fault but made it very difficult to enjoy any quiet time but the hotel was very good in helping us with that i would recommend them to anyone and will be going back myselfGenuine Hotels.com guest review
"Blizzard 2015 cozy while stranded"
Excellent..would return again.Genuine Hotels.com guest review
"Two mini getaways!"
Stay two different weekends in a row by coincidence. It was great, second weekend there were a lot of kids running around but the room blocked them out so that was OK. The bedroom all the way to the back was the best part! Great place. Oh and free breakfast! Yay! Hope they don't get rid of that.Genuine Hotels.com guest review
"Fit the Bill for Business in Boston Suburb"
Quick overnight for business. I still like a hotel that's in an interesting area with stuff within walking distance. This was on the side of the highway, with nothing of value beyond a large nearby lake which could have been good for a scenic running route.Genuine Hotels.com guest review
"Family fun and centrally located."
Excellent value for family on a cold Winter's night. Pool, free wifi, big tv and free hot breakfast kept my children 100% engaged.Genuine Hotels.com guest review
"favorite place in waltham"
Another great stay. Minor construction going on in elevator but not bad. Great breakfastGenuine Hotels.com guest review
"Good family hotel"
Great indoor pool for the kids. Great breakfast. Staff was very accommodating . We would stay again!Genuine Hotels.com guest review
This hotel was great. I would have given all 4 stars but we were told our room was not ready when we got there. At first I thought it was not a problem as we were 30 minutes early. However, I then sat there with my two young children and watched at least 20 people check in and get rooms. Also, we waited a long time for a cart to push our bags up to […] our room. There seem to be only two in the hotel and they couldn't seem to find one of them. Otherwise this hotel was great. It is large and clean. My daughters loved the pool and took advantage of the wide open space on the second floor to play in. We had lunch at the restaurant and ti was good. The breakfast was very acceptable and the omelet station was great. The Sunday chef was amazing making them! Read moreGenuine Hotels.com guest review
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