All hotels in Waltham, Massachusetts, United States of America
1 room, 2 adults
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550 Winter Street, Waltham, MA, 02451, United States of America, ‏‎855-239-9484
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4.6 / 5Outstanding

Score breakdown (from 2,228 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.5
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.2
5.0 / 5Outstanding
"great moment at embassy in waltham"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The stay was awesome
Genuine Hotels.com guest review
1 night family trip May 10, 2015
Anthony
US
5.0 / 5Outstanding
"Embassy Suite Waltham"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean nice rooms, great location.
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Robert
US
5.0 / 5Outstanding
"Just outside Boston and a great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great locatation, 2 minutes off 95 just north of 90. Very clean, extremly fast service from staff, and a comfortable room. With the free breakfast it was a very pleasant stay.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
John
US
5.0 / 5Outstanding
"Great deal"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great deal
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Millard
US
5.0 / 5Outstanding
"Best hotel for a bargaining price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
By far, this is one of the best hotel I've ever visited. My family and I enjoyed it very much. The room is very spacious and comfortable. Even the sofa bed is quite good. The complimentary breakfast is awesome and I like it very much. Staffs are very nice. You can expect "hi" whenever you walk by the front desk. Housekeeping was doing an excellent job to clean up the room. For the price I paid for the hotel room, I got more than what I paid for. I would highly recommend this hotel to anyone. P.S. There were some complains that the Wifi service was not free. It is now.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
David
US
5.0 / 5Outstanding
"Awesome stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome stay... everything is fine. good breakfast. Good location. Comfort room. good price.
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing hotel and amazing breakfast!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Best hotel in a long time!
Genuine Hotels.com guest review
2 night family trip May 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, very comfortable. I would recommend the front desk be a little more helpful with directions for finding a restaurant.
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Tim
US
5.0 / 5Outstanding
"More than met our high standards!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A great find! Very roomy, comfortable and pleasant. Great value, about 25 minute drive (with a few traffic lights) from center of Boston. Surprised at the amount of space in the suite. Will stay again for future college visits.
Genuine Hotels.com guest review
1 night family trip May 8, 2015
Mary
US
4.0 / 5Excellent
"Good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
In Boston for a family shopping trip, we found this hotel to be comfortable and convenient for all our needs.
Genuine Hotels.com guest review
1 night family trip May 8, 2015
Mark
US
5.0 / 5Outstanding
"Boston Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Appearance, service, breakfast, and cleanliness were by a wide margin above other similarly priced places I have stayed in the past. Thanks!
Genuine Hotels.com guest review
1 night family trip May 8, 2015
A Traveler
US
4.0 / 5Excellent
"no wifi"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fine just have to pay for wi fi
Genuine Hotels.com guest review
1 night romance trip May 1, 2015
Lauralee
US
5.0 / 5Outstanding
"Perfect getaway for a night!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had an amazing time for a great price!! Definitely looking forward to stay another night soon!!
Genuine Hotels.com guest review
1 night trip with friends Apr 12, 2015
Charlene
US
4.0 / 5Excellent
"Great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The employees that run the brunch are incredibly hard-working and courteous under extreme demands from the sheer number of patrons. This was an excellent choice to stay during our visit to Boston.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
David
US
5.0 / 5Outstanding
"Very satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is the third time we've stayed at this Emb Suites. WE enjoy it and the staff is very nice. We will stay there again.
Genuine Hotels.com guest review
3 night family trip Apr 23, 2015
Mark
US
5.0 / 5Outstanding
"Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A quick one night stay to visit my daughter at Babson College. Great location right off the highway and hotel was excellent! The included Buffet Breakfast was good and a wonderful added bonus! I would not hesitate to stay here again in the future. Two thumbs up!!!
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Penny
US
5.0 / 5Outstanding
"great deal!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
best in area
Genuine Hotels.com guest review
1 night family trip May 1, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel was great. Great complimentary breakfast and evening snacks in the lounge. Comfy, spacious rooms. My only complaint was that when I checked in, my room was not completely set up (no toiletries, Kleenex, wash and hand towels) and neither of my phones worked and it took a couple days to figure out everything I was missing and get it all set up. Also, I still sometimes ended up with only decaf coffee. Aside from that, it was a great experience and I would stay there again!
Genuine Hotels.com guest review
5 night business trip Apr 25, 2015
Amy
US
5.0 / 5Outstanding
"Treated like an Ambassador at Embassy Suites!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wish we could have checked in earlier but, they had been full the night before. Only a minor inconvenience. Staff pleasant. Breakfast was outstanding. Would stay there again in a heartbeat. Very conveniently located.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
James L
US
4.0 / 5Excellent
"4"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very spacious room. Breakfast was good. Hotel staff very courteous
Genuine Hotels.com guest review
1 night romance trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Embassy Suites review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent accommodations and very clean. My family enjoyed the living room with a comfortable sofa bed. The breakfast menu was replenished frequently and the food was fresh.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Minerva
US
5.0 / 5Outstanding
"Great Hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very comfortable, nice free breakfast!!
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
3.0 / 5Good
"AC doesn't work and staff RUDE!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
AC didn't work, engineer called but didn't fix it. Miserable night of not much sleep. (Modest but not appropriate cost reduction on room given after complaint to the front desk. Call to the manager was not returned that morning). Ran out of coffee early in the am. Greeted later by breakfast staff who literally (not kidding) turned off the lights and removed food from the bar as we were getting our breakfast, 30 minutes in advance of when the front desk staff told us the restaurant closed. Several of us were given the same 1030 am closing time but lights went out and food was removed at 10 am. You decide if this is the right place to stay.
Genuine Hotels.com guest review
Response by Embassy Suites Boston Waltham
Thank you for taking a moment to share your experience. I am very sorry for the inconveniences you experienced during your stay with us. I was very disappointed to learn of the level of service levels we exhibited. This is certainly not the level of service our guests have come to expect from us, it is definitely not acceptable. I certainly hope you give us another opportunity to serve you again as we would very like the chance to regain your trust in us. Regards, EmbassySuitesWAGM
1 night family trip Apr 30, 2015
Kathy
US
4.0 / 5Excellent
"Good business hotel in Waltham"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed in this hotel while family had visit to Harvard. It is pretty convenient to the highways and price is very competitive. Hotel is clean, and has kept up with repairs well. The breakfast room is a little cramped in the mornings, and it seemed they host a lot of traveling sports teams. But, all in all, a great experience, and I would stay again.
Genuine Hotels.com guest review
3 night family trip Apr 24, 2015
Frank
US
4.0 / 5Excellent
"Nice hotel but inconsistent service"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
I was staying in room 519. when I went in to the room it smelled like smoke. I mentioned it to the desk the next morning and ask them to try to deodorize it. It did not appear that anything happened. When I left I accidentally forgot a small box of costume jewelry but it mysteriously never showed up in lost and found. Overall nice hotel. Good amenities, good food, nice atmosphere.
Genuine Hotels.com guest review
2 night business trip Apr 27, 2015
Mary
US
4.0 / 5Excellent
"Very Good"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very good
Genuine Hotels.com guest review
1 night romance trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean and comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rooms are large and comfortable. The breakfast options are more than satisfying.
Genuine Hotels.com guest review
2 night business trip Apr 27, 2015
Chris
US
4.0 / 5Excellent
"Nice hotel, expensive WiFi."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It's a nice hotel. But charging $12.95 a day for WiFi is outrageous.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Timothy
US
4.0 / 5Excellent
"house keeping lacking, staff unwelcoming"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very nice. Upon checking in, I realized my room hadn't been cleaned yet. The front desk staff was rude when I brought this up to them. housekeeping did treturn to clean the room. On the day of checkout, housekeeping staff knocked on the door and let themselves into my room 3 times prior to check out time, while I was attempting to get ready to checkout.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Lisa
US
3.0 / 5Good
"My stay could have been better."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was not cleaned by maid; only left towels and emptied trash.
Genuine Hotels.com guest review
2 night family trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Happy with Embassy Suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel. They offered a wonderful breakfast and also a mmanager's get together for travelers too. Everyone working there had smile, and were very helpful. Our family looks forward to vivisiting again.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Jennifer
US
5.0 / 5Outstanding
"Heaven"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was comfy and beautiful! It was also spacious. Linen was also clean and comfortable! There is also a Costco around the corner of the hotel!
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
Karen
US
5.0 / 5Outstanding
"Nice stay during Boston Marathon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed there for the 2015 Boston Marathon. Not too far from downtown, so it worked just fine. Less than 20 minutes via Uber to downtown.
Genuine Hotels.com guest review
4 night romance trip Apr 18, 2015
Mark
US
5.0 / 5Outstanding
"very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Pleasent, comfortable and cozy.
Genuine Hotels.com guest review
1 night romance trip Apr 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
was fine. Unfortunately there were hundreds of kids from baseball teams there, and breakfast was packed for hours, but it was still fine.
Genuine Hotels.com guest review
1 night business trip Apr 25, 2015
Lawrence
US
5.0 / 5Outstanding
"Best stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was so comfortable and clean! The only negative was the people in other room were banging on the wall to tell us to be quiet. We ignored the banging and we had a great time!
Genuine Hotels.com guest review
1 night trip with friends Apr 25, 2015
Karen
US
5.0 / 5Outstanding
"Good Stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had reserved 2 rooms and they were not ready at 3pm. We had to wait until the room was ready took a good 15-20 minutes. Had to go to the front desk to remind them to check the status of the room. They were very apologetic to the white female that complained about her room not being ready and offered her complimentary room service. We did not get the same offer or apology.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Recent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic Hotel, Room was excellent, great service & nice breakfast for the kids.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Tom
US
4.0 / 5Excellent
"Great room"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very nice overall. The rooms were clean and it was nice I requested a mini fridge in my room upon checkin and they upgraded my room free of charge.
Genuine Hotels.com guest review
2 night business trip Apr 22, 2015
A Traveler
US
5.0 / 5Outstanding
"Super weekend getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great little getaway for me and my wife. The room was huge, clean and best of all, was the all inclusive breakfast.
Genuine Hotels.com guest review
1 night romance trip Apr 23, 2015
Lincy
US
5.0 / 5Outstanding
"Hotel clerk with no friendly skills"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
When I first checked in, the clerk at the front desk was VERY RUDE, no personality at all, i don't believe they should let someone like her work there, because the hotel is a GREAT place to stay and it is a friendly atmosphere, I was disgusted about her behavior, not acceptable at all
Genuine Hotels.com guest review
1 night trip Apr 24, 2015
Denise
US
5.0 / 5Outstanding
"Great night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice stay for as sports event at Bentley College.
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
Joy
US
5.0 / 5Outstanding
"Good for work or pleasure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel to stay for business or pleasure. Staff is always friendly and ready to serve.
Genuine Hotels.com guest review
1 night business trip Apr 20, 2015
Paul
US
5.0 / 5Outstanding
"Overnight stay-Embassy Suites-Waltham, MA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel. Convenient to office I was visiting. Prices for all hotels in this area are insanely expensive for where they are, but its obvious they have a captive audience. I would definitely stay here again and would recommend it highly.
Genuine Hotels.com guest review
1 night business trip Apr 21, 2015
Jim
US
5.0 / 5Outstanding
"Stay outside Boston save a blit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Went up for red soxs game daughter her friend and I and saved a bit by staying outside Boston with pool and hot tube. Pool had a large family in it late sat night but was fine. Kids stated in front pull out and said it was comfy I was in rear directly in back 8th floor and slept like rock. Bar closed at 11:00 which was ok, breakfast was great plenty and short ride in to city next morning to see sights. Very nice accommodations
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Brian
US
5.0 / 5Outstanding
"review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time at embassy suites Boston/Waltham. Great atmosphere. Looking forward to coming back to Boston and booking my room here.
Genuine Hotels.com guest review
2 night trip with friends Apr 17, 2015
christopher
US
5.0 / 5Outstanding
"Good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place. We did get a discount though, so the price might not be worth it.
Genuine Hotels.com guest review
1 night family trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Hidden gem"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Mini family getaway with the kids and friends. The hotel was awesome. The breakfast buffet was very very good, had something for everyone. This is a beautiful place to stay for a longer vacation and close enough to Boston. Amenities like the pool and mini gym were much appreciated.
Genuine Hotels.com guest review
2 night family trip Apr 17, 2015
A Traveler
US
5.0 / 5Outstanding
"I'll make an excuse to come back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed one night we were in Boston all day came back at 12am during check in the staff was friendly very helpful asked for extra towels at the front desk by the time we got to the room housekeeping was there asked the bartender Dan for the beat way to get to fenway told us about the train and how we would save money, asked about a local liquor store directed us to the closest one and on top of that told us about a Chinese restaurant that delivered till 3am breakfast was more than i expect no complaints at all
Genuine Hotels.com guest review
1 night trip with friends Apr 17, 2015
Abraham
US
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