GreatGenuine Hotels.com guest review
"I picked a good one"
My daughter and I stayed here the night before moving her into her apartment for college..The location is very convenient to all the Cambridge and Boston Colleges..Everything from the welcome reception snacks, the large comfortable room and the free full breakfast was awesome. I will be returning...Genuine Hotels.com guest review
yesGenuine Hotels.com guest review
Front Desk Mgr Pantipa made sure all of our requests were taken care of and was outstanding in her customer service skills. A few minor maintenance issues were quickly resolved and followed up by call from Housekeeping to make sure all was satisfactory. Would stay here again!Genuine Hotels.com guest review
"Wonderful Staff, OK Property"
On a quick look hotel looks wonderful but the devil is in the details. Carpets in hallway where dingy & slightly dirty, my extra blanket had a stain on it, the greenery in lobby overhang looked " sad" but on the upside the staff more than made up for these shortcomings. Courteous, prompt, efficient. Just seems like hotel just needs a good old fashion […] scrubbing :). Oh and rooms are nicely sized ! Read moreGenuine Hotels.com guest review
Response by Embassy Suites Boston Waltham Thank you for taking a moment to share your feedback. I am sorry to hear you found cleanliness issues with our hotel. This is certainly not our standard and I assure you we will address these concerns immediately. I was, however, thrilled to hear that our staff more than made up for these shortcomings! We take a great deal of pride in delivering exceptional service so it is particularly great to hear that our team was “courteous, prompt and efficient”. We certainly hope you will be staying with us again in the near future! Regards, EmbassySuitesWAGM
They make you feel at homeGenuine Hotels.com guest review
"Hotel to stay in near Boston Fenway Park"
My son and I were totally delighted with our accommodations. The hotel was beautiful, the staff was helpful and the breakfast was wonderful.Genuine Hotels.com guest review
"Great stay, lots of parking, convenient to Boston"
Friendly staff, great breakfast included. Plenty of parking for everybody even those traveling with u-hauls. Clean large rooms! Paying for wifi still bothers me so I just use my phone as a mobile hot stop, not a big issue!Genuine Hotels.com guest review
"Stayover before Departure"
The room was very spacious and clean. It was almost too large for what I needed, but it was comfortable. The internet was free and they had complimentary continental breakfast that I unfortunately missed due to a very early checkout. It was a great value for the money. Perhaps most importantly, it was close to the airport and an easy drive.Genuine Hotels.com guest review
Very comfortable, spacious suites, luxury hotel, good food and very well maintained.Genuine Hotels.com guest review
"Nice but not like the CA embassy suites"
The hotel was very clean and well maintained. The only "disappointment" I have was that the evening reception and the breakfast were not quite as impressive as what I would normally see in the embassy suites I've stayed at in California.Genuine Hotels.com guest review
The room, reception, pool and helpful staff was great! A little difficult to access, but we soon figured it out.Genuine Hotels.com guest review
Very pleased with our stay. Room was clean and comfortable. breakfast set up was very nice and enjoyed the make your own omelet option. Would definitely stay again.Genuine Hotels.com guest review
The Embassy Suites was the best of the 9 hotels we stayed at in the ten days we traveled across New England. The value, comfort, cleanliness, efficiency of the staff, and the wonderful breakfast make this hotel a find. The only less than perfect aspect of the hotel is that if the traveler thinks it is close to downtown Boston, and it is not, although […] Hotels.com says differently in its description of the hotel's location. We had to take the train, which, discounting the trip to the train station, took almost a half hour. However, the savings by taking a hotel outside the city was worth it. Read moreGenuine Hotels.com guest review
"Great hotel, nice amenities, fabulous breakfast"
We really liked the hotel-clean and spacious room perfect for my son and I. We were visiting colleges in the Boston area and the location worked for us-when we needed to go downtown we took the T from Riverside. Favorite parts of the stay were the large pool/hot tub and the made to order omelettes at breakfast.Genuine Hotels.com guest review
"Clean - modern"
Appreciate having the separate bedroom area and living room area. Very clean!! I would stay there again.Genuine Hotels.com guest review
"Perfect for Boston!"
It's about a 20 minute drive into Boston, but this place has free on site parking. Only drawback is the $13/24 hours of internet, BUT it is an Att hotspot, so if you get home internet via Att uverse, you can just login with your account and there is no charge! Mini fridge is very nice - hotel is close to a Shaws and a Whole Foods so grabbing snacks […] for the room is easy. A microwave is also available. Read moreGenuine Hotels.com guest review
I enjoyed the hot breakfast. This is a business stay hotel but good for family travellers as well.Genuine Hotels.com guest review
"Comfortable Stay, Great Breakfast"
Was pleasant, very good fitness amenities, free breakfast was superb. Close enough to Boston.Genuine Hotels.com guest review
Very friendly and accommodating service. Spacious and comfortable room and complimentary breakfast was wonderful. Highly recommend and will stay againGenuine Hotels.com guest review
It was a good experience. Althouth, there is a thick dust covered the bathroom ventilation and I saw a masquito in the bathroom. The kleenex ran out quickly and I didn't see an extra tissue box in the bathroom. The sink in the kitchenette was somewhat stuck and the water goes down very slowly. The bed was very comfortable and I love the breakfast!Genuine Hotels.com guest review
"Great hotel, poor location"
I have nothing, but the best to say about this hotel, the breakfast was wonderful and plentiful, but the location is not ideal, it´s in the middle of nowhere, I´m not sure the money one saves there, is worth the cost of driving in to Boston, gas, tolls and finding parking once you get there.Genuine Hotels.com guest review
Everything was well kept. Breakfast was very good! The bathtub drain was slow...making it uncomfortable to use the shower.Genuine Expedia guest review
"Quick mini vacation"
Upon check-in we were upgraded to the Presidential suite at no extra charge. The suite was no less than perfect. The hotel staff was available at all hours and treated us to one of the best weekends we ever experienced in Boston. As usual the free cooked to order breakfast was exceptional. I would recommend this hotel to everyone.Genuine Expedia guest review
clean and great price for what it had to offer, for ex. the breakfast. Once we learned how to go in to the city of Boston without having to pay for tolls and parking, the location of hotel wasn't that bad.Genuine Hotels.com guest review
We like the area, the room could use a little freshening up. The staff is very nice. Breakfast was OK, the location is very goog.Genuine Hotels.com guest review
"Very nice stay and excellent Breakfast"
Room was very clean. Did room service one night and very courteous, but hamburger was over cooked and pasta sauce was from a can. Loved the breakfast. Made to order omelettes and a good selection of other stuff. Lot of people but well worth it. 15-18 min from Public Garden area in Boston. Nice to have indoor pool. Water was a little cloudy, but area […] was clean. I would of given a 5 for room comfort, but king bed was way to soft for me. My wife loved it though. Read moreGenuine Hotels.com guest review
"Another great stay"
I've stayed at the Embassy Suite several times over the last couple of yrs. and have been very happy with it each time. The staff is always friendly, the rooms clean, and the mad to order breakfast very good. It's also nice that they have a large fitness room and a very nice indoor pool, as well as a bar and restaurant onsite. Although, the bar is has […] only been open until 11pm anytime I've been there. Also convenient to get stuff for my daughter in school in Boston at the Costco, right next store. Read moreGenuine Hotels.com guest review
"central location for college visits"
Hotel was very nice and clean. It was a nice treat to get snacks in the afternoon and a complimentary breakfast. Free wifi would have made it ideal!Genuine Hotels.com guest review
"Nice for family"
Our room was clean and we loved having the extra space. Breakfast was yummy, too! Walk across (somewhat busy) street to Bertucci's for dinner.Genuine Hotels.com guest review
We booked this hotel because it was close to Boston College. We thoroughly enjoyed the wonderful breakfast, got written directions from the concierge and went on our way.Genuine Hotels.com guest review
"Beautiful hotel professional staff"
Our family stayed one night in this lovely hotel on a quick trip to see the sights in Boston. The breakfast was superb and the drive in to the city was easy even though it was a Monday morning. Unfortunately the ac in our room was not functioning. The hotel response was swift, and there was an entirely new functioning system within a couple of hours. […] Since this meant that we had a very nice repairman in our room until midnight, the hotel compensated us for the majority of the cost. The suite was wonderful for our family. This hotel is beautiful and the staff extremely professional. Read moreGenuine Hotels.com guest review
"Nice hotel near airport"
The hotel is comfy better than most near airports. Beds were comfy, breakfast was good just have to pay for parking.Genuine Expedia guest review
"Very nice 15 minutes from Boston"
It was very nice and the staff was pleasant. The room was clean and plenty of space for our group.Genuine Expedia guest review
Large room with very comfortable bed. No traffic noise and I was able to sleep soundly. I thoroughly enjoyed the stay. Easy access to downtown and Cambridge. The breakfast buffet and omelet station were excellent. I will stay here again. Access into the hotel property is a little tricky or I would give a perfect 5.0!Genuine Hotels.com guest review
My family stayed here one night before going into Boston. Everything about this hotel is top-notch. We enjoy it very much and will definitely come back.Genuine Hotels.com guest review
This hotel is beautiful and very clean. The lobby and lounge area are nicely decorated. There is a cook to order continental breakfast that was amazing. The only thing is that I reserved a room with 2 beds and when we got to the room there was only one bed and a pull out as all of us rooms are suites now. It worked out for us but if you are specifically […] in need of 2 beds, check ahead of time. Otherwise it was a great stay! We will be back. Read moreGenuine Hotels.com guest review
The bed and pillows were so comfortable. It was so nice I would have liked to stay longer. The breakfast was very good and the staff very efficient. The omelet chef was amazing!Genuine Hotels.com guest review
AC didn't work too well in the room and the fan made terrible noises when you turned it on, but other than that it was a decent placeGenuine Hotels.com guest review
"Perfect for my needs"
Location and size of room was just rite for my needsGenuine Hotels.com guest review
breakfast not as good as a few years ago. they closed the pancake and french toast grill. they seem to be using the powdered egg mixture.Genuine Hotels.com guest review
"Easy Drive To Boston / Cambridge"
We were very pleased with the Embassy Suites in Waltham. It was easy to get to off RT95, the facilities were clean and comfortable, the personnel were friendly. The indoor pool was opened until 10 or 11PM. The room itself was perfect for short stays and had separate sleeping area and living room area with sleeper couch. The sleeper couch was not as […] comfortable as the King sized bed however. The breakfeast was excellent. The made to order omelet man should get a raise! We would stay here again if we could get the same price! Read moreGenuine Hotels.com guest review
"Very Nice Staff"
Not only is this hotel quite attractive, the thing that makes this hotel stand out is the people. The staff is exceedingly friendly and pleasant, especially the staff at breakfasts. Compliments to a very well run hotel. It is a pleasure to stay here and I am looking forward to my next visit to the Boston area.Genuine Expedia guest review
Room was wonderful. Nice and spacious. Great breakfast in the morning.Genuine Expedia guest review
After our campus visits to BC and Bentley, it was such a comforting feeling to check in around 5 to rest our weary feet, and enjoy the complimentary snacks and drinks at the lounge. Went downtown for dinner and came back late, we weren't able to use the pool, though it looked so relaxing. Would definitely stay here again to visit my daughter when she […] goes to college. Read moreGenuine Expedia guest review
"OK but no stove and fridge!"
Embassy Suites was an alternate choice because my preferred hotel was booked out. It's alright overall, but the room I had did not have stove nor fridge which is an inconvenience. It will remain as an alternate choice.Genuine Hotels.com guest review
The only complaint I have is that the room was very hot. Even after adjusting the temperature, never got below 74 degrees.Genuine Hotels.com guest review
overall we are very satisfied...a couple of misunderstanding things happened but no biggie. Thanks for caring.Genuine Hotels.com guest review
I booked two double beds for 4 people and got the confirmation as such. But after I checked in and went to room I realized that it was a king with a separate room and pull out couch. The couch was small and very uncomfortable, not a real pull out even. I called the front desk and they said that they had the room booked as a king and nothing could be […] done. Very disappointed. Read moreGenuine Expedia guest review
Once my fiance and I checked in, we were happy to find a very fulfilling happy hour with endless veggies, chips and dips, and the most delicious fruits. The staff was polite, cleaning up and refilling very quickly. Once we got settled, the room was overly spacious, the bathrooms filled with towels, and the bed was clean and soft. The hotel is excellent. […] And it's near the highway for the heart of Boston as well as other areas. The only downfall is that the roads around the location is a bit confusing - but Embassy Suites can't help that aspect. We would love to visit this place again! Read moreGenuine Hotels.com guest review
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