All hotels in Taos, New Mexico, United States of America
1 room, 2 adults
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1043 Paseo Del Pueblo Sur, Taos, NM, 87571, United States of America, ‏‎855-239-9223
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3.8 / 5Good

Score breakdown (from 351 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.9
  • Condition
    3.4
  • Neighborhood
    3.9
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5.0 / 5Outstanding
The wonderful woman that took care of us at the front desk was very helpful
Genuine Hotels.com guest review
1 night business trip Aug 19, 2015
sharon
US
3.0 / 5Good
"Adequate"
The hotel was clean and convenient.
Genuine Hotels.com guest review
1 night romance trip Aug 16, 2015
Alan
US
2.0 / 5Fair
The Lobby was nice, as well as the front desk staff, but the rooms were very old. I think they had the original carpet from when the hotel was built. Stains in the bathtub were not nice to look at, let alone get in. We were unhappy with the first room so they gave us another one that was not much better. It had ants around the refridgorater. We ended up not staying.
Genuine Hotels.com guest review
1 night trip with friends Aug 14, 2015
Stefanita R
US
2.0 / 5Fair
The first room that we were giventhe bathroom floor was covered in water, told manager and we were given another room, booked extra night at the desk with no problem, tried to take a shower the next morning there was no hot water, went to check out early and get a refund but was told that I would have to wait for hotel bookings to refund, I talked to the manager and informed him that the second night reservation was made at the desk the night before and he told me the same thing. Still waiting on refund for the night we didn't stay
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
John
US
2.0 / 5Fair
Old building with VERY low rent guests.
Genuine Hotels.com guest review
1 night business trip Jul 29, 2015
Jon
US
2.0 / 5Fair
Room was not clean.
Genuine Hotels.com guest review
2 night family trip Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
Old hotel but very nice. Would stay here again.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
1.0 / 5Poor
"Extremely POOR quality! FILTHY rooms!"
This was one of the FILTHIEST rooms I have stayed in! The carpet needed vacuuming. Outlets were not easily accessible, which made plugging in cell phones and cPap machines extremely difficult. The room had a back door which led out to the pool area. It is a non-smoking hotel, but people were right outside the back door smoking, which then entered into our room. I wouldn't recommend this hotel at all. They should be inspected by Choice Hotels and lose their affiliation.
Genuine Hotels.com guest review
1 night trip with friends Jul 17, 2015
WILLIAM
US
5.0 / 5Outstanding
"Great hotel"
Awesome hotel right on the outskirts of Taos.
Genuine Hotels.com guest review
1 night trip with friends Jul 5, 2015
Pam
US
3.0 / 5Good
"cheap and clean"
Needed a place to shower and sleep. Hotel needs lots of updating and served its purpose.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Belen
US
5.0 / 5Outstanding
"Great Value"
Excellent value. Good location, helpful staff and great breakfast.
Genuine Hotels.com guest review
2 night family trip Mar 25, 2015
James
US
2.0 / 5Fair
"You get what you pay for"
You get what you pay for. It was a cheap hotel and showed it. Needed an update. However, everything in Taos is pretty 'rustic'. Staff was nice. Next time I will spend money on a nicer hotel. Did not want to spend any more time in the hotel than necessary, and my husband said the bed was the worst he had ever slept in.
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
Eliza
US
3.0 / 5Good
"Nice place"
Comfortable room but not enough electrical outlets for charging the cell phone, laptop, etc. You had to go looking for them and then they were behind the TV, bureau, etc. Tough places like that. We got a ground-floor room with an outside door which was great since sometimes the a/c felt a little stale. The breakfast room was large so there were plenty of places to sit. The lobby was decorated in an adobe-southwestern motif which was pretty.
Genuine Hotels.com guest review
1 night trip with friends May 29, 2015
Cezary
US
4.0 / 5Excellent
"overnight"
very nice. good accommodations, clean. pet friendly.
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
Joseph
US
2.0 / 5Fair
"Old Hotel"
The spa is closed. The indoor pool is closed. The kitchen closes after breakfast. The bed was hard.
Genuine Hotels.com guest review
3 night romance trip May 23, 2015
Robert
US
3.0 / 5Good
"Taos"
We were told when we arrived that our room was almost given away because we were late, even though we had already paid for our stay. It was extremely rude.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
A Traveler
US
3.0 / 5Good
"Good affordable place to stay."
Good basic accommodations. Free wifi. Decent breakfast included. Facility a little run down. No vending machines on second floor. A/C a little loud. Newish LG TV had HDMI slot and worked reasonably well with my Amazon Fire TV Stick until it got overheated. Once cooled down all was well. Across the street from awesome world class burger joint Five Star but a little bit of a distance from the arty center of Taos.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Jackie
US
3.0 / 5Good
"Dated"
Service was great, employees are very friendly and approachable. Overall facility is dated. Water pressure VERY low.
Genuine Hotels.com guest review
2 night family trip May 22, 2015
sheri
US
5.0 / 5Outstanding
"On the way"
It was a great night and the room was clean. Would stay there again
Genuine Hotels.com guest review
1 night family trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Mothers Day"
Sad the hot tub was not open
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Marie
US
3.0 / 5Good
"It's Taos..."
good overall experience with this hotel for what my group needed. A good bed, a good shower. the walls are thin, the facility is older, but well kept overall. we didn't use any extra facilities, and didn't have time to see anything but the front desk, stairs and rooms. if you want the Ritz, keep looking, if you want a good clean place to sleep, and a good value, this is it.
Genuine Expedia guest review
Response by Quality Inn Taos
Dear Tom, Thank you for taking the time to review your recent stay at Quality Inn - Taos for Expedia.com. We loved having you as our guest and we appreciated your helpful comments. We hope you will come back to see us. We are currently in a transition and will soon see a newly renovated hot tub, full HOT breakfast buffet offering, and updates to our rooms, as well. Sincerely, MAC for the entire management team at Quality Inn - Taos, NM
Other trip Apr 13, 2015
Tom
US
3.0 / 5Good
"Older property but Comfortable"
Taos motels tend to be older establishments and booking online can be a crap shoot. Haven't stayed at this property for several years and it has some more visual age spots. If you ignore the need for renovation from the outside and thin carpeting, everything else in room worked properly. Bed very comfortable and excellent shower. Stayed on first floor with broken ice-maker so had to use one upstairs but it was easily accessible so only a minor inconvenience. Free breakfast was good and prepared in kitchen to order with nice selection choices. We came down with a case of food poisoning from previous meal in another town and staff was very supportive in replacing trash can liners and inquiring of our condition and needs.
Genuine Expedia guest review
Response by Quality Inn Taos
Dear Ernie, Thank you for taking the time to review Quality Inn in Taos for Expedia.com. We love having you as our guest, and it is valuable to us to see where we are succeeding and where we can improve. It was our pleasure to serve you, and we are pleased to tell you that we are currently beginning a renovation that over the next many months will address many of the concerns you pointed out in your comments. At the same time, we are committed to providing outstanding customer service at a great rate! We look forward to seeing you again the next time you are in Taos, Sincerely, MAC for the entire Management Team Quality Inn - Taos, NM
Other trip Apr 3, 2015
eme
US
5.0 / 5Outstanding
"Overnight in Taos"
This was a good pick for us. We were pleasantly surprised by the free (and tasty) soup at night (until gone), though we had no way to ask for more water after the supplied pitchers were empty. We also felt a little intimidated making our way to the (unreplenished) free snacks through a bar where everyone else seemed to know each other. We liked the free breakfast made to order and tipped accordingly. Snacks might be better offered at the edge of the dining room/bar entrance.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Dear Joy, Thank you so much for your kind comments and helpful suggestions for the Quality Inn - Taos, NM. It was our pleasure to have you as our guest, and we hope to see you again very soon. Sincerely, Management Quality Inn - Taos
1 night romance trip Mar 23, 2015
Joy
US
4.0 / 5Excellent
"Nice hotel in Taos"
Nice clean rooms. Breakfasts were very good. Plenty of parking. Easy to get to. Will stay there again.
Genuine Expedia guest review
Response by Quality Inn Taos
Dear Marilyn, Thank you for taking the time to complete a review of Quality Inn for Expedia. We enjoyed having you as our guest, and we hope to see you again soon. Sincerely, MANAGEMENT Quality Inn - Taos
Other trip Mar 29, 2015
Marilyn
US
4.0 / 5Excellent
"Good hotel"
Worth the price. Good breakfast. Convenient and comfortable. Nice staff.
Genuine Expedia guest review
Response by Quality Inn Taos
Dear Daniel, Thank you so much for taking the time to post a review of Quality Inn - Taos on Expedia. It is important to us to see what we are doing well and where we can work to improve each guest's stay. We enjoyed having you as our guest and we hope to see you again soon. Sincerely, MANAGEMENT Quality Inn - Taos
Other trip Mar 27, 2015
Daniel
US
3.0 / 5Good
"Overpriced and Dated"
We've been to Taos several times, and haven't yet found a hotel that reaches the mid-priced level of quality typically available in resort areas. This was another disappointing one. The beds were updated and comfortable. But everything else was straight out of the early 1980's - rose walls and counter-tops. Also, poorly maintained hallways, and the hot tub looks like it hasn't been operated in years. Not worth more than $79/night. The front desk staff was friendly though, and the location is reasonably convenient - a short drive to the plaza/shopping district.
Genuine Expedia guest review
Response by Quality Inn Taos
Dear Guest, Thank you for taking the time to review your recent stay at the Quality Inn Taos. It is important to us to hear what we are doing right and where we can improve. We apologize for failing to meet your expectations. We are undergoing renovations that will show marked improvements to the property in the near future. We invite you to return so we can show you a much better stay! We love having you as our guest! Sincerely, L. Blair General Manager QUALITY I NN- TAOS
Other trip Mar 18, 2015
BuilderGal505
US
4.0 / 5Excellent
"Fun it Taos"
The staff was very friendly and accommodating. We would not hesitate staying at this property again. I noticed some of the negative reviews on this property but I feel like we got what we paid for. If we wanted to stay in a five star hotel, we would have made reservations for one and paid a five star rate.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Dear Guest, Thank you for taking the time to review your recent stay at the Quality Inn Taos. Your positive feedback means a lot to us and our hard-working and dedicated staff who strive to show each guest the best experience we possibly can. We love having you as our guest and we look forward to seeing you again the next time you are in Taos! Sincerely, L. Blair General Manager QUALITY INN- TAOS
4 night family trip Mar 10, 2015
William
US
3.0 / 5Good
"Pretty nice"
Hot tub was not working. Was one of the items I was looking for when I booked. Older hotel. Rooms were good. Breakfast was good.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Dear Guest, Thank you for taking the time to review your recent stay at the Quality Inn Taos. It is important to us to hear what we are doing right and where we can improve. We apologize for failing to meet your expectations. We are undergoing renovations that will show marked improvements to the property in the near future. We invite you to return so we can show you a much better stay! We love having you as our guest! Sincerely, L. Blair General Manager QUALITY INN- TAOS
3 night family trip Mar 8, 2015
Barry
US
4.0 / 5Excellent
"skiing taos"
The hotel is a good value. They serve a nice hot breakfast and the customer service was excellent. While booking through hotels.com, I encountered an error. I resubmitted my request, which resulted in booking an extra room for the same night. The front desk clerk, Mac, went out of his way to help resolve the problem. He was able to comp the following night, so wouldn't have to go through a hotels.com rep. There is also a ski shuttle that will pick you up at the hotel which is only $1 each way. The only downsides were the thin walls of the room and the lounge bar had an unpleasant stale beer odor.
Genuine Hotels.com guest review
1 night trip with friends Feb 21, 2015
A Traveler
US
3.0 / 5Good
"Work in progress"
Water for shower was freezing cold, no hot water in mornings. Bar patrons are locals and some get a little drunk and a bit too cozy with people staying at hotel. Very friendly, but be careful, there's a lot of locals and few hotel guests. Breakfast is great, beds are comfy, A/C could be better for size of room, staff very friendly. For the money is a good deal except the dang water. Wi-fi was good enough.
Genuine Expedia guest review
Other trip Feb 22, 2015
D
US
2.0 / 5Fair
"No quality in the Quality"
Mac the evening desk clerk was great, provided excellent restaurant choice. Loved our dinner in Rancho de Taos near St.Francis of Assisi. Taos is a destination. The condition of the motel from furnishings to table linen to room carpet...deplorable. The hotel's saving grace? Outstanding personnel...from maintenance to restaurant staff; housekeeping to front desk.
Genuine Hotels.com guest review
1 night family trip Feb 14, 2015
Caroline
US
4.0 / 5Excellent
"Repeat Happy Customers!"
Repeat customers! Super friendly staff clean room with microwave and mini fridge. Breakfast was hot and tasty, good price and central to several ski resorts. Walmart accross street cause we always forget something.
Genuine Hotels.com guest review
1 night family trip Jan 23, 2015
Konrad
US
3.0 / 5Good
"Just one night."
Spent one night for work related travel and I'm a reward member of this chain. It's not horrible but not great. The hotel staff and the breakfast made it ok.
Genuine Expedia guest review
Other trip Feb 1, 2015
Sierra
US
4.0 / 5Excellent
"Great Value for a Ski Weekend with Friends"
For the price this place is a great value. If you are skiing all day you don't need the Four Seasons. The free breakfast was substantially better than normal at most budget hotels. They had some nice little extras like the free paper, free breakfast, jacuzzi. Also well located to everything in Taos.
Genuine Hotels.com guest review
3 night trip with friends Jan 23, 2015
Philip
US
5.0 / 5Outstanding
"Very nice!"
The hotel was very nice for the price, the staff was friendly and polite, and the breakfast was justing right! We were very pleased. We will definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Patty
US
4.0 / 5Excellent
"Taos ski trip"
Excellent value. But needs updating
Genuine Hotels.com guest review
6 night family trip Jan 13, 2015
Frank
US
2.0 / 5Fair
"Lacking in Quality"
Beds were comfortable. Hotel is in disrepair. Security lock broken on the door. Furniture broken. Staff is very friendly, but the facility is a mess!
Genuine Hotels.com guest review
1 night family trip Jan 16, 2015
John
US
3.0 / 5Good
"Good, economical stay"
It's old hotel, but have tried to maintain it. Room was clean especially bathroom. Good to have microwave in room. Tea maker was disappointing as was very dirty and not usable.
Genuine Expedia guest review
Response by Quality Inn Taos
Dear Guest, Thank you for taking the time to review Quality Inn - Taos, NM for Expedia.com. We love having you as our guest. We appreciate hearing what we are doing well and those areas where we can improve. We are currently upgrading many areas of our property. We look forward to future opportunities to serve you when you are back in Taos. Sincerely, Louise Blair General Manager
Other trip Jan 20, 2015
hafiz
US
3.0 / 5Good
Very dated. Breakfast disappointing, we didn't bother to eat the second day. Staff very friendly.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Nice at a Good Price"
Like other reviews have said, this hotel was better than others of the same price, and even better than some at a higher price. (I have stayed at several places in Taos over the years, so that is what I'm using for comparison.) The room was basically clean and comfortable. I agree that the hot, freshly-made breakfast was generally better than the usual continental breakfast of other places. However, it was a bit small for someone about to spend the day on the slopes. I stopped elsewhere to get more breakfast. The other issue was that the hot water was inconsistent. It seemed at times like it was going to run out, but maybe just varied a lot with other users. I like having steady hot water when I'm trying to prepare for a cold day. It wasn't bad, but I've had better. However, the hot tub was definitely hot and large enough to accommodate several guests. That made it easier to relax at the end of the day. Probably my biggest issue was that the pillows were actually too thick. I tend to be a pillow hog, so it's odd for me to say this. But I found them uncomfortable and was glad I had also brought a couple of my own from home. Nevertheless, I was quite pleased with my stay. My friends were also happy with the place, and I imagine we'll stay there again.
Genuine Hotels.com guest review
2 night trip with friends Jan 9, 2015
Timothy
US
4.0 / 5Excellent
"One night stay for ski trip"
Came into town to ski for a day. One night at the hotel, checked in late. No problems at all, great staff. Enjoyed the breakfast next morning before skiing. Had comfortable beds and room was clean. Highly recommend for a quick stay.
Genuine Hotels.com guest review
1 night trip with friends Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Very Decent Accomodations; Excellent staff"
Quality Inn is a strong cut above its Taos competitors in the reasonably priced hotel categories. They have made a clear effort to maintain the facility, and to pay attention to details of customer comfort and service. Far superior to other budget -priced motels that we have stayed in on prior trips. I'd definitely stay there again.
Genuine Expedia guest review
Other trip Jan 6, 2015
Leon
US
3.0 / 5Good
"Nice looking hotel -terrible temperature control"
This hotel looks nice from the outside and the lobby is very attractive. The folks at the front desk are super friendly and helpful. BUT!!!! The rooms have two doors - 1 to the inner hall and 1 to the parking lot. Our outside door leaked like a sieve! A freezing blast of cold air came in all night. The discomfort was compounded by a terrible heater. It was the individual style (box under the window) where you try to pick a temperature for the night and then hope to sleep through the on/off cycling. Ours was horrible. First of all, the temperature setting had no relation to reality. The temperature we finally settled on claimed we were shooting for 59 degrees. the result is that the person in the bed near the window cooked and the person in the other bed froze as the arctic blast from the door came their way. I complained in the morning and they gave me about 1/3 of the price back, which seemed reasonable. But, we didn't sleep well at all.
Genuine Hotels.com guest review
Response by Quality Inn Taos
We are sorry that your heater did not work properly. We are addressing the issue and as we could not fix it as you were leaving we did immediatlye after your departure to insure this did not happpen to the next guest. We appreciate your feed back as this is the only way to know what we are doing well, and what we need to work on. Hope you will visit us in the future Louise Blair General Manger
1 night family trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent trip to Taos, NM."
We were greeted very kindly by the hotel's front desk clerks. Eager to help us and answered questions, followed by directions about their manager's receptions, complimentary hot breakfast (which was much better than we ever expected) and other amenities offered: hot tub, etc... We had a corner (end) room which served us well by the stairwell and out and away from other guests. The room was clean and the heater worked well (it was so cold outside.... negative 1 the next to last day we were there). The breakfast began at 6:30 a.m. and the wait staff was great, offering to help us.. reminded me of an old diner. Hot breakfast included eggs, sausage, pancakes, oatmeal, bacon, biscuits and gravy and fruit. Orange juice, milk and fresh hot coffee were a hit. The location was great About a 30 minute drive to Angel Fire. I think about the same distance to the Taos Ski Valley. Check out was easy and without any complications. We would definitely stay there again.
Genuine Expedia guest review
Response by Quality Inn Taos
Thank you for taking the time to give us feedback on what we are doing well and what needs improvement. We hope to see you in the future . Louise Blair General Manager
Other trip Jan 3, 2015
Jerry
US
5.0 / 5Outstanding
"nice hotel"
clean and comfortable bedding. Breakfast is great.
Genuine Expedia guest review
Response by Quality Inn Taos
Thank you for your feedback. We take all comments and concentrait on improving our hotel. Louise Blair General Manager
Other trip Jan 3, 2015
karen
US
1.0 / 5Poor
"stay away"
The hotel did not have the indoor pool claimed by hotels.com. the rooms were old and dirty. The need sheets were stained.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Sorry that your stay was less than expected. We try to meet standards and will use your remarks to improve on our facitlites. Thank you for taking the time to give us feedback Louise Blair General Manager
3 night family trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Ski trip to NM"
We were at this hotel along with five other families for the ski trip. Hotel stay was good. We did not have any issues. Staff were very helpful and friendly. Staff got us what was needed to make us comfortable. The breakfast was hot and great and served like at restaurant.
Genuine Hotels.com guest review
Response by Quality Inn Taos
We enjoyed having you as our guests and hope you return soon! Louise Blair General Manager
3 night family trip Dec 25, 2014
Mehrzad
US
1.0 / 5Poor
"TERRIBLE..STAY AWAY"
the air conditioner in room has no auto heat option. when heat is on, it will run forever and room will be like 100 F. when outside temp are below freezing, you need room heat on. we couldnt run heat all night as it got terribly hot even with low heat option, so i had to wake up every few hours and switch on and off. if i am paying $110 per night, i would expect a better sleep. stay away from this hotel, pick some other if you want happy stay in Taos.
Genuine Hotels.com guest review
Response by Quality Inn Taos
We are sorry that our heating unit did not work properly for you. We appologize for your having to wake up to regulate the heat in your room. As we have several new units we cold have switched yours out and I appoogize for not taking care of this. Louise Blair General Manager
3 night family trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Very wonderful vacation."
Very comfortable beds. Very good full breakfast every morning. Very friendly staff..
Genuine Hotels.com guest review
4 night family trip Dec 22, 2014
Judith
US
4.0 / 5Excellent
"convenient location, very nice breakfast and soup"
Convenient location with Walmart nearly across the street,a movie theater one block down, quite a few restaurants nearby. It is also close to Taos town center with quite a few shops for tourists. The hotel offers complimentary soup from 4-6pm and free Denny's/IHOP style make to order breakfast everyday for your stay. It is quite nice for it's price. The hotel interior is a bit old but not bad. The staffs are very friendly. We stayed there for 6 nights and were very comfortable.
Genuine Hotels.com guest review
5 night family trip Dec 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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