All hotels in Taos, New Mexico, United States of America
1 room, 2 adults
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1043 Paseo Del Pueblo Sur, Taos, NM, 87571, United States of America, ‏‎855-239-9223
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Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 335 reviews)

  • Location
    Great location
  • Value
    Best value for money
  • Breakfast
    Tasty breakfast
  • Service
    Fantastic service
  • Amenities
    Bad amenities
  • Vibe
    Poor vibe
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3.0 / 5Good
"Disappointing 30th Anniversary."
Very disappointed. Room was acceptable (at best). Room was either an oven or freezer. Heater was ridiculous! I called the hotel to insure they had a hot tub before I made my reservation. When we get there I found out the indoor hot tub had been taken out months earlier and the outdoor hot tub was a hole in the ground with a bunch of PVC pipe and rebar (not scheduled to open til March!). Breakfast was OK, not good, not bad. Supplied calories to burn off skiing. Next time I'm staying somewhere else.
Genuine Hotels.com guest review
4 night family trip Dec 31, 2015
Rod
US
4.0 / 5Excellent
"5 days in Holiday Inn"
Overall it is good. Continental Breakfast was good, lot of food choice. The room and the sink space are small though.
Genuine Hotels.com guest review
4 night family trip Dec 21, 2015
Jean
US
1.0 / 5Poor
Awful experience! Very rude staff. Not a chance I would recommend or every stay at this place again.
Genuine Hotels.com guest review
2 night trip with friends Dec 29, 2015
A Traveler
US
3.0 / 5Good
Poor as far as cleanliness.
Genuine Hotels.com guest review
1 night family trip Dec 30, 2015
A Traveler
US
4.0 / 5Excellent
"Taos ski hotel."
The hotel was an excellent place to stay while I skied at surrounding resorts. The room was more than large enough and well-equipped,
Genuine Hotels.com guest review
4 night trip Dec 23, 2015
Dan
US
2.0 / 5Fair
"Toas Hotel review."
The front desk staff was upset that a pet room was booked when none was available. An additional charge was placed on my credit card without a call to inform me of it or approval. I still need to know why there is an additional charge above the room rate. While I most likely use Hotels.com to book a room I will not be excited about staying at this hotel again.
Genuine Hotels.com guest review
1 night romance trip Nov 27, 2015
ELAINE
US
4.0 / 5Excellent
"Satisfactory Overnighter"
Overnight stay. Selected based on reviews and price. Was not disappointed.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2015
David
US
4.0 / 5Excellent
"Older property, but nice refurbished room."
When arriving at 10:00am, we were told that we could get into the room at 3pm, and that the houskeeping staff had not yet reported the room cleaned. The desk clerk signed us in and gave me the keys. I went up to the room to check it out. The room had been cleaned and was in very good condition. We were able to move our bags into the room which was very convenient.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
James A
US
2.0 / 5Fair
The full operating kitchen was the best LAST year. I don't think I'll be staying there next year.
Genuine Hotels.com guest review
3 night business trip Oct 2, 2015
Judy
US
4.0 / 5Excellent
"Quality Inn Shines!"
This was a great hotel. It was clean, friendly, and their hot-breakfast was very good with: Scrambled eggs, sausage, several kinds of bread, biscuits and gravy, fresh fruit, coffee, orange juice, Apple juice, water, cereal, milk, and more. The only major problem is the lack of an elevator. The stairs need to be replaced with an elevator. Liability with stairs seems to make it worth the investment. But, if you don't mind hauling your stuff up and down stairs then this is your place to stay. This hotel was in a great location.
Genuine Hotels.com guest review
2 night family trip Oct 1, 2015
Sylvia
US
1.0 / 5Poor
"Bugs in the bed!"
I will never, ever stay at this hotel again. Upon arrival we noticed several little bugs crawling on the bed and when we looked closer, we found bug feces on the sheets. Since there were no more rooms to be found at this hotel or anywhere else in Taos, we were forced to sleep here. The manager did not think it was a big deal and he had to be asked to compensate us in some way.
Genuine Expedia guest review
Other trip Sep 28, 2015
Honor
US
3.0 / 5Good
"Fair"
Stay was ok
Genuine Hotels.com guest review
1 night family trip Sep 6, 2015
John
US
2.0 / 5Fair
"Adequate only"
AC broken in room. Moved to new room which had a clogged toilet. Staff did respond immediately
Genuine Expedia guest review
Response by Quality Inn Taos
Thank you for your review. I apologize for the slow response from our staff. We work hard to provide the best possible service and accommodations for our guests and it is distressing to see that we failed to meet your expectations. I hope that you would have the opportunity to visit us again so that we could provide you with an improved experience. Sincerely, Brian Anderson General Manager
Other trip Aug 24, 2015
60+
US
3.0 / 5Good
"Staff very friendly and accomodating"
The staff were very accommodating of our every need. Great team you have there. How ever, the facility left many things to be desired. Overall the building was hot. 85+ in the hall ways and the room AC did not cool the room very well. Great location for the pool, in a court yard surrounded by the rooms, with either access to or view of it. However the pool was a dark color of green and I swear we heard frogs. Breakfast was standard fare. This would be a good choice for a 1 night stay, which is all we stayed. But longer than that and these things could become a problem.
Genuine Expedia guest review
Other trip Aug 23, 2015
Bill
US
5.0 / 5Outstanding
The wonderful woman that took care of us at the front desk was very helpful
Genuine Hotels.com guest review
1 night business trip Aug 19, 2015
sharon
US
3.0 / 5Good
"Adequate"
The hotel was clean and convenient.
Genuine Hotels.com guest review
1 night romance trip Aug 16, 2015
Alan
US
2.0 / 5Fair
The Lobby was nice, as well as the front desk staff, but the rooms were very old. I think they had the original carpet from when the hotel was built. Stains in the bathtub were not nice to look at, let alone get in. We were unhappy with the first room so they gave us another one that was not much better. It had ants around the refridgorater. We ended up not staying.
Genuine Hotels.com guest review
1 night trip with friends Aug 14, 2015
Stefanita R
US
2.0 / 5Fair
"."
Egg and biscuit breakfast was very good. Was no lemon for tea and no herb teas offered. No breakfast juices were offered.
Genuine Expedia guest review
Other trip Aug 16, 2015
A Traveler
US
2.0 / 5Fair
The first room that we were giventhe bathroom floor was covered in water, told manager and we were given another room, booked extra night at the desk with no problem, tried to take a shower the next morning there was no hot water, went to check out early and get a refund but was told that I would have to wait for hotel bookings to refund, I talked to the manager and informed him that the second night reservation was made at the desk the night before and he told me the same thing. Still waiting on refund for the night we didn't stay
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
John
US
5.0 / 5Outstanding
Great little hotel right on the main road. Close to the plaza and Enchanted Circle. Large room and very comfortable.
Genuine Expedia guest review
Other trip Aug 11, 2015
A Traveler
US
2.0 / 5Fair
Old building with VERY low rent guests.
Genuine Hotels.com guest review
1 night business trip Jul 29, 2015
Jon
US
2.0 / 5Fair
Room was not clean.
Genuine Hotels.com guest review
2 night family trip Jul 23, 2015
A Traveler
US
3.0 / 5Good
"Nice"
No problems here. Just as expected.
Genuine Expedia guest review
Other trip Jul 27, 2015
L
US
5.0 / 5Outstanding
Old hotel but very nice. Would stay here again.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
A Traveler
US
1.0 / 5Poor
"Extremely POOR quality! FILTHY rooms!"
This was one of the FILTHIEST rooms I have stayed in! The carpet needed vacuuming. Outlets were not easily accessible, which made plugging in cell phones and cPap machines extremely difficult. The room had a back door which led out to the pool area. It is a non-smoking hotel, but people were right outside the back door smoking, which then entered into our room. I wouldn't recommend this hotel at all. They should be inspected by Choice Hotels and lose their affiliation.
Genuine Hotels.com guest review
1 night trip with friends Jul 17, 2015
WILLIAM
US
4.0 / 5Excellent
Good Hotel for the price. Close to shopping areas.
Genuine Expedia guest review
Other trip Jul 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel"
Awesome hotel right on the outskirts of Taos.
Genuine Hotels.com guest review
1 night trip with friends Jul 5, 2015
Pam
US
3.0 / 5Good
"cheap and clean"
Needed a place to shower and sleep. Hotel needs lots of updating and served its purpose.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2015
Belen
US
5.0 / 5Outstanding
"Great Value"
Excellent value. Good location, helpful staff and great breakfast.
Genuine Hotels.com guest review
2 night family trip Mar 25, 2015
James
US
2.0 / 5Fair
"You get what you pay for"
You get what you pay for. It was a cheap hotel and showed it. Needed an update. However, everything in Taos is pretty 'rustic'. Staff was nice. Next time I will spend money on a nicer hotel. Did not want to spend any more time in the hotel than necessary, and my husband said the bed was the worst he had ever slept in.
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2015
Eliza
US
3.0 / 5Good
"Probably can find better for the price."
The room was okay. The bed was comfortable and the room seemed to be clean enough. The overall facility is well past a reasonable maintenance schedule. Concrete walkways are crumbling and stairways are just plain dirty.
Genuine Expedia guest review
Response by Quality Inn Taos
Thank you for responding to our survey. We are currently in the process of making improvements throughout the hotel and look forward to realizing the end result. Our new breakfast room is now complete and all the other projects are progressing nicely. I hope that you have a chance to visit us again to see all the improvements. Best regards, Brian Anderson General Manager
Other trip Jun 17, 2015
Tripper
US
3.0 / 5Good
"Nice place"
Comfortable room but not enough electrical outlets for charging the cell phone, laptop, etc. You had to go looking for them and then they were behind the TV, bureau, etc. Tough places like that. We got a ground-floor room with an outside door which was great since sometimes the a/c felt a little stale. The breakfast room was large so there were plenty of places to sit. The lobby was decorated in an adobe-southwestern motif which was pretty.
Genuine Hotels.com guest review
1 night trip with friends May 29, 2015
Cezary
US
4.0 / 5Excellent
"Clean & quiet."
About 1-2 miles from Taos but we had a car. Lovely small town & surroundings. Truly enjoyed visit to Taos Pueblo about 20 min. away. Nice large heated pool with grassy area around it but could use new furniture. Good quality linens. Found good local restaurant about 6 blks away - Taosenos - all locals.
Genuine Expedia guest review
Response by Quality Inn Taos
Thank you for your comments. We are currently in the process of renovating and look forward to the finished product. I hope that you will have an opportunity to visit us again to see all the improvements. Best regards, Brian Anderson General Manager
Other trip Jun 16, 2015
linda & clint
US
4.0 / 5Excellent
"overnight"
very nice. good accommodations, clean. pet friendly.
Genuine Hotels.com guest review
2 night family trip Jun 5, 2015
Joseph
US
5.0 / 5Outstanding
"South end of town"
Down the road from the square, which made the hotel's location very convenient for us. Nice hotel, very clean, friendly staff, nice place to stay.
Genuine Expedia guest review
Other trip Jun 4, 2015
Rockie
US
3.0 / 5Good
"Taos overnight"
Rear door lock broken. We were locked out of the room and had to have a maintenance man let us in. Room old style 1980's needed paint and new fixtures. Breakfast room same way with broken door windows and old furniture. Staff was good considering the conditions they had to work with.
Genuine Expedia guest review
Other trip Jun 1, 2015
ls
US
2.0 / 5Fair
"Old Hotel"
The spa is closed. The indoor pool is closed. The kitchen closes after breakfast. The bed was hard.
Genuine Hotels.com guest review
3 night romance trip May 23, 2015
Robert
US
3.0 / 5Good
"Taos"
We were told when we arrived that our room was almost given away because we were late, even though we had already paid for our stay. It was extremely rude.
Genuine Hotels.com guest review
3 night romance trip May 22, 2015
A Traveler
US
3.0 / 5Good
"Good affordable place to stay."
Good basic accommodations. Free wifi. Decent breakfast included. Facility a little run down. No vending machines on second floor. A/C a little loud. Newish LG TV had HDMI slot and worked reasonably well with my Amazon Fire TV Stick until it got overheated. Once cooled down all was well. Across the street from awesome world class burger joint Five Star but a little bit of a distance from the arty center of Taos.
Genuine Hotels.com guest review
2 night family trip May 23, 2015
Jackie
US
3.0 / 5Good
"Dated"
Service was great, employees are very friendly and approachable. Overall facility is dated. Water pressure VERY low.
Genuine Hotels.com guest review
2 night family trip May 22, 2015
sheri
US
5.0 / 5Outstanding
"On the way"
It was a great night and the room was clean. Would stay there again
Genuine Hotels.com guest review
1 night family trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Mothers Day"
Sad the hot tub was not open
Genuine Hotels.com guest review
2 night family trip May 9, 2015
Marie
US
3.0 / 5Good
"It's Taos..."
good overall experience with this hotel for what my group needed. A good bed, a good shower. the walls are thin, the facility is older, but well kept overall. we didn't use any extra facilities, and didn't have time to see anything but the front desk, stairs and rooms. if you want the Ritz, keep looking, if you want a good clean place to sleep, and a good value, this is it.
Genuine Expedia guest review
Other trip Apr 13, 2015
Tom
US
3.0 / 5Good
"Older property but Comfortable"
Taos motels tend to be older establishments and booking online can be a crap shoot. Haven't stayed at this property for several years and it has some more visual age spots. If you ignore the need for renovation from the outside and thin carpeting, everything else in room worked properly. Bed very comfortable and excellent shower. Stayed on first floor with broken ice-maker so had to use one upstairs but it was easily accessible so only a minor inconvenience. Free breakfast was good and prepared in kitchen to order with nice selection choices. We came down with a case of food poisoning from previous meal in another town and staff was very supportive in replacing trash can liners and inquiring of our condition and needs.
Genuine Expedia guest review
Other trip Apr 3, 2015
eme
US
5.0 / 5Outstanding
"Overnight in Taos"
This was a good pick for us. We were pleasantly surprised by the free (and tasty) soup at night (until gone), though we had no way to ask for more water after the supplied pitchers were empty. We also felt a little intimidated making our way to the (unreplenished) free snacks through a bar where everyone else seemed to know each other. We liked the free breakfast made to order and tipped accordingly. Snacks might be better offered at the edge of the dining room/bar entrance.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Dear Joy, Thank you so much for your kind comments and helpful suggestions for the Quality Inn - Taos, NM. It was our pleasure to have you as our guest, and we hope to see you again very soon. Sincerely, Management Quality Inn - Taos
1 night romance trip Mar 23, 2015
Joy
US
4.0 / 5Excellent
"Nice hotel in Taos"
Nice clean rooms. Breakfasts were very good. Plenty of parking. Easy to get to. Will stay there again.
Genuine Expedia guest review
Other trip Mar 29, 2015
Marilyn
US
4.0 / 5Excellent
"Good hotel"
Worth the price. Good breakfast. Convenient and comfortable. Nice staff.
Genuine Expedia guest review
Other trip Mar 27, 2015
Daniel
US
3.0 / 5Good
"Overpriced and Dated"
We've been to Taos several times, and haven't yet found a hotel that reaches the mid-priced level of quality typically available in resort areas. This was another disappointing one. The beds were updated and comfortable. But everything else was straight out of the early 1980's - rose walls and counter-tops. Also, poorly maintained hallways, and the hot tub looks like it hasn't been operated in years. Not worth more than $79/night. The front desk staff was friendly though, and the location is reasonably convenient - a short drive to the plaza/shopping district.
Genuine Expedia guest review
Other trip Mar 18, 2015
BuilderGal505
US
4.0 / 5Excellent
"Fun it Taos"
The staff was very friendly and accommodating. We would not hesitate staying at this property again. I noticed some of the negative reviews on this property but I feel like we got what we paid for. If we wanted to stay in a five star hotel, we would have made reservations for one and paid a five star rate.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Dear Guest, Thank you for taking the time to review your recent stay at the Quality Inn Taos. Your positive feedback means a lot to us and our hard-working and dedicated staff who strive to show each guest the best experience we possibly can. We love having you as our guest and we look forward to seeing you again the next time you are in Taos! Sincerely, L. Blair General Manager QUALITY INN- TAOS
4 night family trip Mar 10, 2015
William
US
3.0 / 5Good
"Pretty nice"
Hot tub was not working. Was one of the items I was looking for when I booked. Older hotel. Rooms were good. Breakfast was good.
Genuine Hotels.com guest review
Response by Quality Inn Taos
Dear Guest, Thank you for taking the time to review your recent stay at the Quality Inn Taos. It is important to us to hear what we are doing right and where we can improve. We apologize for failing to meet your expectations. We are undergoing renovations that will show marked improvements to the property in the near future. We invite you to return so we can show you a much better stay! We love having you as our guest! Sincerely, L. Blair General Manager QUALITY INN- TAOS
3 night family trip Mar 8, 2015
Barry
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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