"old fashion elegance"
very restful and pleasantGenuine Hotels.com guest review
"Great City View"
Everything about the Four Seasons was perfect! A friendly staff from the time you get there, until the minute you leave.Genuine Expedia guest review
"Great hotel, great location."
We had a great experience. The location is great, the rooms are large and everything works well. We would definetely stay here again.Genuine Expedia guest review
Wonderful hotel, great staff help, conceiere very helpful.Genuine Expedia guest review
"Expect a lot, and four seasons delivers."
I find the Four Seasons location ideal for both leisure and business purposes. The staff is capable and reflects a five star hotel. Ask them for their advise, wether its directions or a restaurant recommendation, I found their expertise very helpful.Genuine Hotels.com guest review
"Four Seasons, Chicago--in need of some attention"
I had not been to this hotel in some years, but in summary I regret to say that this hotel is in need of some TLC. The staff was great. The room was comfortable. But what has always been one of my favorite city hotels is showing some wear and needs attention. Someone from the Four Seasons company should seriously consider a major refurbishment of this […] hotel before the brand is tarnished. Carpets were stained in hallways and in my room. Wood and brass needed polishing. The hotel restaurant, though only used for breakfast, was nothing special or exciting. When you come to a Four Seasons you expect the best. This grand dame needs some attention. It is not what it use to be. Read moreGenuine Expedia guest review
"Five star hotel in the heart of the Gold Coast."
Excellent hotel. First class Four Seasons experience.Genuine Expedia guest review
"Four Seasons Chicago"
Great weekend, awesome service, perfect locationGenuine Expedia guest review
As always, Four Seasons does it right making us feel comfortable during a typical winter weekend in Chicago.Genuine Hotels.com guest review
"Beautiful hotel, great location"
Room was very comfortable, great views of city, room service was exceptional- wonderful stayGenuine Expedia guest review
Stayed at The Chicago Four Seasons for the New Year holiday and needed to extend my stay due to weather. The front desk staff were extraordinarily helpful and followed through on every request with a smile. This hotel is a great representation of the Four Seasons brand of service and luxury.Genuine Expedia guest review
"Wonderful location and view but..."
The service at the hotel was top notch. Everyone was friendly, helpful and professional. The lobby was beautiful but I paid a lot of money for a one bedroom suite with a fantastic view but the rooms themselves were very forgettable. The bathroom was updated and great but for what I paid, I would probably want a more attractive updated living space.Genuine Expedia guest review
My daughter and I came into Chicago to shop and enjoy pedicures. We were very impressed with the level of service in the hotel and spa. We strongly recommend the delicious chocolate milkshake on the room service menu as well.Genuine Hotels.com guest review
Excellent Customer Service and Exceptional Hospitality. I had a wonderful Birthday and New Year Celebration @ 4Seasons Chicago.Genuine Expedia guest review
room very warm. super cold outside but had to leave window open to cool room down. also thought it strange for a shower head in a 4S hotel to be so loose that water shot at ceiling of bathroom when using!Genuine Hotels.com guest review
"Not what I expected from a Four Seasons Hotel"
My wife and two daughters stayed two nights at the Four Seasons for a post Christmas weekend getaway. We took advantage of a "stay two nights, get one free" offer for a junior suite with a king size bed and a pull out sofa bed. Sadly, our stay wasn't what we expected. In the afternoon of our first day, we decided to have refreshments in the lobby restaurant/bar. […] We waited nearly 45 minutes before being noticed and finally had to ask the bartender to get someone to take our order. That evening, while the kids were swimming, I requested help with the sofa bed, which had no bedding. Instead of having housekeeping make up the bed, they just sent up someone with sheets (and no blankets). I guess they expected me to make up the bed myself? Also, the sofa bed, even after they provided proper bedding, was very uncomfortable. We have stayed at various hotels from two stars to five. I may have expected these accommodations and treatment from a two star hotel but not from a "top of the line" hotel like the Four Seasons. Read moreGenuine Expedia guest review
"Five star and kid friendly!"
My husband and I spent the weekend in Chicago with our two little ones that are 3 &5 years old. We stayed in a suite that overlooked the city and the lake. It was a marvelous room and have us the privacy that mommy and daddy needed. The hotel and staff are first class and amazingly kid friendly for the caliber of hotel that the 4 seasons represents. […] They even brought kid robes to the rooms and had special kid oriented snacks for them as a courtesy. I would definitely bring the kids back! Or even better... weekend alone;) Read moreGenuine Expedia guest review
Need better service in bar and restaurant. Hostess at restaurant was not nice and actually was a bit rude. Service was very slow in both bar and restaurant. Need more staff in bar. Hotel was very nice and everyone else was super friendly. Would stay againGenuine Hotels.com guest review
I frequently travel to Chicago for business and leisure. My wife and I have stayed at all the high end hotels in the city so I wanted to give the Four Seasons a try. The location is great as is the service, however we were unimpressed with the room. While the room is nice and clean, it is just a regular room. I would stay here again if the price is […] right but otherwise the Waldorf blows it away. Read moreGenuine Hotels.com guest review
The staff was very pleasant and accommodating. Excellent Staff. City views were very nice. The location of the hotel is phenomenal for my preference. I love the Goldcoast and the restaurants and the close proximity to everything and of course the Magnificent Mile. My girlfriend, Lisa, and I loved our stay.Genuine Expedia guest review
"Worth every dollar"
They made our stay a great memory and accommodate to all our needs. My favorite part is I don't have to walk in the cold to get to the stores because it is all connected.Genuine Hotels.com guest review
Small hotel rooms for the price but understandable due to big city!Genuine Hotels.com guest review
"Four Seasons is a Five"
We had a great stay at the Four Seasons in Chicago for a long weekend. My husband has been to Chicago many times on business but it was my first visit and the Four Seasons was wonderful. We had some reservations but Karen one of the excellent concierges working there helped us gain access to an in demand steakhouse. She also steered us to a particular […] boat tour and it was very informative. The hotel is within walking distance of all the sights and is around the corner from the Hancock Tower with drinks at the Signature Lounge on the 96th floor. It was a perfect weekend and we will stay at the Four Seasons next time we go to Chicago. Read moreGenuine Hotels.com guest review
Best bed ever and all staff really friendly!!!Genuine Expedia guest review
"Great downtown location"
My boyfriend and I stayed here for a weekend and really enjoyed the hotel. Everything was clean, staff were friendly, the pool and jacuzzi were amazing. Great view of the city and nice location on Michigan Ave within walking distance of anything downtown.Genuine Expedia guest review
A truly great hotel. Great location on the magnificent mile. Staff, top to bottom was excellent, and facilities, including the city view suite, spa and pool, were outstanding. Would definitely stay again.Genuine Expedia guest review
"My favorite hotel anywhere"
Expensive (especially the food), but you get what you pay for. Incredible customer service from the curb at arrival down to everyone you encounter thereafter . Great health club/spa, very helpful concierge services perfect location.Genuine Hotels.com guest review
"Beautiful hotel in a great location!"
Four Seasons Chicago is a wonderful place to stay. The service is excellent, the facilities are beautiful and the location is perfect for anyone wanting to explore the city.Genuine Expedia guest review
"What a view"
The view of Lake Michigan from our window was soothing as well as diverse and interesting - with boats constantly changing on the waterfront. Staff was very friendly and the six story shopping facility below the hotel was extremely convenient.Genuine Hotels.com guest review
"The best location and hotel in the area."
This hotel is the best in the are, right on Michigan Ave, where shopping is the best. Across the street is the Hancock Bldg. for the best view of the city at the top is Signature Restaurant. What's not to like about the Four Seasons.Genuine Hotels.com guest review
great place, great service. i would go back there again.Genuine Expedia guest review
"A "sute" deal"
The suites are beautifully laid out. Very comfortable and convenient. Beautiful views with excellent location. Staff very friendly and attentive. A wonderful choice in the Windy City.Genuine Hotels.com guest review
"Wonderful stay in this hotel"
We arrived at the hotel at midnight and got a room near elevator. We told the hotel receptionist that we wanted to change room because of my ahypnosis. The next day, we were changed to a better room with lake view and the receptionist left us a hand-writing card and a small box of chocolate. We had a wonderful stay in this hotel.Genuine Expedia guest review
"Great hotel nearby all facilities"
Beautiful hotel. Swimming pool is dated and really needs a good renovation but overall this is a wonderful place to stay with the best staff ever. A great experience that makes your stay even more enjoyable.Genuine Expedia guest review
"Best stay ever in Chicago!"
The staff and facilities were excellent. Every effort was made to make our stay an enjoyable experience. Our bed provided the most enjoyable nights sleep that I can recall experiencing. The hotel is conveniently located for shopping, dining, cultural, and recreational pursuits.Genuine Expedia guest review
"Anniversary celebration. Had a terrific time. Sta"
Anniversary celebration. Had a wonderful time. Staff was welcoming and warm. Would recommend without reservationGenuine Expedia guest review
"Perfect hotel with a great location."
From the time we checked in, the entire staff was incredible. Extremely kind and professional. The hotel itself was fabulous. The room was very clean and well kept. cannot express the location of this hotel. It is the perfect location for everything imaginable.Genuine Expedia guest review
"Beautiful hotel - makes one feel pampered."
Loved our room. The bed was very comfortable, the room colors were soothing, and it was very quiet. We slept well each night! The only negative was the slow service at breakfast in your restaurant. Took a long time, and it wasn't that busy on a Saturday morning.Genuine Expedia guest review
"The Four Seasons in Chicago is a jewel!"
The Four Season on the gold coast of Chicago was everything we wanted! Our junior executive suite was a corner suite on the 38th floor, with spectacular views of the lake. Watching the fireworks from our suite was the best viewing of fireworks we have done. The food at Alium, the restaurant, was first rate - the best pea and curry soup I have ever had. […] The staff was professional and hospitable, responding to our needs immediately. We could not have been more pleased. Read moreGenuine Expedia guest review
"Great Location, Service and Room"
We had a great time in the executive suite. Our view was fantastic and the service was impeccable. Great stay!Genuine Hotels.com guest review
"Pleasant stay at Four Seasons Chicago"
My husband and I stayed at the Four Seasons this past weekend to celebrate our 15th wedding anniversary and have some fun in downtown Chicago. We actually live in the suburbs, but it was fun to be right downtown and to spend the weekend alone without our kids. The location was awesome - right in the middle of everything. The room was nice, but didn't […] blow us away with luxury. We had previously stayed at the Conrad in Chicago, and that hotel seemed more comfortable. The staff were all very friendly and helpful. The hotel itself is beautiful in the lobby and the bar/restaurant. Read moreGenuine Expedia guest review
The room was nice but it had a bad oder and the food was not good at all.Genuine Expedia guest review
"Location, location, location"
The location is ideal if you want to be in the thick of things. Our view of the Lake was beautiful, the staff was very helpful and polite.Genuine Expedia guest review
"Great hotel in the heart of everything."
Amazing staff, spa and rooms. Be sure to get the lake view. Room service all day and night. We will be back for sure.Genuine Expedia guest review
"The room was not worth the rate"
The room was unimpressive; the 7th floor lobby was inconvenient; & worst of all, the bathroom was a disaster. The toilet wouldnt flush & the tub design ensured that the shower would leak out onto the floor...Genuine Expedia guest review
"Beautiful Hotel - perfect location"
Located within walking distance to everything. Great location on Michigan Ave - very close to all shoppingGenuine Expedia guest review
"Excellence in every respect"
The first thing that impressed us was the friendliness of every single employee we encountered, from the people at the desk, on the phones, in the restaurants, the room service attendees, the chambermaids, the bellhops - there wasn't one person working in this hotel that didn't make you feel they loved their job! It was so nice to witness. They remembered […] our names and could not have been kinder. We loved our room and our view, and the location of this hotel is so convenient as well. We were thoroughly impressed with our entire experience. The food is also incredible at this Four Seasons. The chef must love his job, too! Read moreGenuine Hotels.com guest review
Great family hotel, we travelled with 2 kids and the hotel staff went out of their ways to take care of us and the kids. Overall great hotel, excellent service and great location.Genuine Hotels.com guest review
"Location, Location, Location"
The Four Seasons knows how to treat guests......................................................................................................................................................................................................Genuine Expedia guest review
"great experience in Chicago"
we really enjoyed the hotel,the view from the room was amazing Highly recommendedGenuine Expedia guest review
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