"Great hotel nearby all facilities"
Beautiful hotel. Swimming pool is dated and really needs a good renovation but overall this is a wonderful place to stay with the best staff ever. A great experience that makes your stay even more enjoyable.Genuine Expedia guest review
"Best stay ever in Chicago!"
The staff and facilities were excellent. Every effort was made to make our stay an enjoyable experience. Our bed provided the most enjoyable nights sleep that I can recall experiencing. The hotel is conveniently located for shopping, dining, cultural, and recreational pursuits.Genuine Expedia guest review
"Anniversary celebration. Had a terrific time. Sta"
Anniversary celebration. Had a wonderful time. Staff was welcoming and warm. Would recommend without reservationGenuine Expedia guest review
"Perfect hotel with a great location."
From the time we checked in, the entire staff was incredible. Extremely kind and professional. The hotel itself was fabulous. The room was very clean and well kept. cannot express the location of this hotel. It is the perfect location for everything imaginable.Genuine Expedia guest review
"Beautiful hotel - makes one feel pampered."
Loved our room. The bed was very comfortable, the room colors were soothing, and it was very quiet. We slept well each night! The only negative was the slow service at breakfast in your restaurant. Took a long time, and it wasn't that busy on a Saturday morning.Genuine Expedia guest review
"The Four Seasons in Chicago is a jewel!"
The Four Season on the gold coast of Chicago was everything we wanted! Our junior executive suite was a corner suite on the 38th floor, with spectacular views of the lake. Watching the fireworks from our suite was the best viewing of fireworks we have done. The food at Alium, the restaurant, was first rate - the best pea and curry soup I have ever had. […] The staff was professional and hospitable, responding to our needs immediately. We could not have been more pleased. Read moreGenuine Expedia guest review
"Great Location, Service and Room"
We had a great time in the executive suite. Our view was fantastic and the service was impeccable. Great stay!Genuine Hotels.com guest review
"Pleasant stay at Four Seasons Chicago"
My husband and I stayed at the Four Seasons this past weekend to celebrate our 15th wedding anniversary and have some fun in downtown Chicago. We actually live in the suburbs, but it was fun to be right downtown and to spend the weekend alone without our kids. The location was awesome - right in the middle of everything. The room was nice, but didn't […] blow us away with luxury. We had previously stayed at the Conrad in Chicago, and that hotel seemed more comfortable. The staff were all very friendly and helpful. The hotel itself is beautiful in the lobby and the bar/restaurant. Read moreGenuine Expedia guest review
The room was nice but it had a bad oder and the food was not good at all.Genuine Expedia guest review
"Location, location, location"
The location is ideal if you want to be in the thick of things. Our view of the Lake was beautiful, the staff was very helpful and polite.Genuine Expedia guest review
"Great hotel in the heart of everything."
Amazing staff, spa and rooms. Be sure to get the lake view. Room service all day and night. We will be back for sure.Genuine Expedia guest review
"The room was not worth the rate"
The room was unimpressive; the 7th floor lobby was inconvenient; & worst of all, the bathroom was a disaster. The toilet wouldnt flush & the tub design ensured that the shower would leak out onto the floor...Genuine Expedia guest review
"Beautiful Hotel - perfect location"
Located within walking distance to everything. Great location on Michigan Ave - very close to all shoppingGenuine Expedia guest review
"Excellence in every respect"
The first thing that impressed us was the friendliness of every single employee we encountered, from the people at the desk, on the phones, in the restaurants, the room service attendees, the chambermaids, the bellhops - there wasn't one person working in this hotel that didn't make you feel they loved their job! It was so nice to witness. They remembered […] our names and could not have been kinder. We loved our room and our view, and the location of this hotel is so convenient as well. We were thoroughly impressed with our entire experience. The food is also incredible at this Four Seasons. The chef must love his job, too! Read moreGenuine Hotels.com guest review
Great family hotel, we travelled with 2 kids and the hotel staff went out of their ways to take care of us and the kids. Overall great hotel, excellent service and great location.Genuine Hotels.com guest review
"Location, Location, Location"
The Four Seasons knows how to treat guests......................................................................................................................................................................................................Genuine Expedia guest review
"great experience in Chicago"
we really enjoyed the hotel,the view from the room was amazing Highly recommendedGenuine Expedia guest review
"Great Location, Great Service but Not a Wow"
Nothing bad happened, but nothing great happened to warrant the price of the hotel. I've received the same service and accommodations for half the price nearby. I was just hoping for an experience that would always bring me back to the Four Seasons Chicago, regardless of the price. However, I didn't have a wow factor, and I'll be just fine trying out […] the other nice hotels that Chicago has to offer. *They remodeled the bar, and they shouldn't have. The concierge didn't not follow up when I called before the stay. Read moreGenuine Hotels.com guest review
"Excellent hotel for all - adults and kids"
Superb hotel, everything spot on, especially service for kids, highly recommendedGenuine Expedia guest review
Our family had the best time at the Four Seasons and plan to stay there again when we visit Chicago for future visits. What we really appreciated was the great welcome for our girls: special shampoos, popcorn on arrival, gummy bear snacks and finally Easter Cupcakes.. Thank you for the great experience.Genuine Hotels.com guest review
The Four Seasons is awesome.... highly recommend if you want to be pampered.Genuine Hotels.com guest review
Everything was perfect. They catered to the kids which made the visit so enjoyable.Genuine Hotels.com guest review
No housekeeping or turn down service. We called to have room refreshed and housekeeping set alarm for 6am. We were surprised when it went off....guess they were being mean?Genuine Expedia guest review
"Fantastic hotel for families"
Best hotel ever...they totally spoiled our child. They brought something special everyday for her. There's even a playroom for the kids when you can't walk around Chicago because of weather or just want to relax. The pool and spa are fantastic! Nicest I've seen for an indoor hotel pool. It's a little pricey but we found a special rate and it was worth […] every cent. Read moreGenuine Expedia guest review
Staff was friendly and accommodating, location was perfect and the room service was excellentGenuine Expedia guest review
Having previously stayed at the other luxury Chicago hotels (Elysian/Waldorf, Peninsula, Ritz, Trump), this one I think has the best location because it's attached to the best mall on Michigan Ave (Shops @ 900 North). Service was exceptional. But the other hotels had better to offer when it comes to pool and fitness, food/dining, size and layout of […] rooms. Alot of reviewers rave about the 4S pool, but I don't know what they're talking about. 4S hotels really cater to families with small children, and lots of children are in the pool from 8a-9p, and then adult only 9-11p there is actually alot of debris floating in the pool leftover from the kids. I couldn't believe it. REALLY GROSS. Read moreGenuine Hotels.com guest review
"Unbelievable customer service"
I stay in 5 star hotels around the world for business, but the customer service at the Four Seasons Hotel in Chicago is without question the best I have ever received. Friendly knowledgeable staff, courteous without being phony, smart, fast- they really get it. Doubt I will ever stay at another location in Chicago; this staff should TRAIN other supposed […] "5 star staffs" around the country. Magnifique! Read moreGenuine Hotels.com guest review
"What you would expect from the 4 seasons"
5 star all the wayGenuine Hotels.com guest review
"Best room service in the city!"
Honesty we came for a business gala but chose to stay at the Four Seasons for the ROOM SERVICE (and location for Holiday shopping) - pizza and sliders are delish, I overheard a lady in the elevator raving about the hotdog - best she ever had. And don't get me started on the breakfast...granola parfait and the pancakes oH my GOODNESS ...the pancakes. […] I give this hotel a 20 on a 10 scale, it is my favorite. Read moreGenuine Hotels.com guest review
Really very nice place to stay in.. good location.. friendly staff.. and much more..Genuine Expedia guest review
"What a hotel"
Amazing views. First class service. Great room. Fantastic location.Genuine Expedia guest review
Great hotel, excellent service, wonderful location.Genuine Hotels.com guest review
great hotel.. location is excellent and everyone helpfulGenuine Expedia guest review
"Best of Everything at Four Seasons"
Four Seasons has a great Gold Coast location, close to Rush Street restaurants and high end retail. Easy walk down Michigan Ave. to get to the river or Navy Pier. The view from our room overlooking Lake Michigan was phenomenal. Housekeeping did a wonderful job and all staff were professional and courteous.Genuine Hotels.com guest review
Nicest hotel we've ever stayed at. Amazing view of Lake Michigan from the 42nd floor.Genuine Expedia guest review
Comfortable bed, the bathroom looked luxurious but the shower controls were confusingGenuine Expedia guest review
"Five Star Hotel"
Great hotel! We had a suite and they brought cookies and milk the first night we were there. Great place to stay in Chicago. Beautiful view!Genuine Expedia guest review
"Just what you would expect"
Not my first experience with the Four Seasons but definitely one of my best. Must try the butterscotch - miso milkshake in the restraurant!Genuine Hotels.com guest review
"Wonderful service at this lovely hotel!"
This hotel was immaculate and the service impeccable. The shower was divine and the beds very comfy! Location was fantastic -- easy to start the day with a run around the lake and well situated for shopping.Genuine Expedia guest review
it is a greate hotel with a great view , the staff are helpful and kindnessGenuine Expedia guest review
Very good hotel but this year I noticed the changes from the past couple of times I have stayed there. Changes that are not to my liking. Little things like turn down service was inconsistent and menu changes to the bar area.Genuine Hotels.com guest review
Nice location nice staff You have to be careful since they charge for internet connection 11 dollars per day per device.Genuine Expedia guest review
WAY overpriced for the quality of the room assigned. The Drake only a few blocks away was less than half this much.Genuine Hotels.com guest review
"Mother/Daughter shopping trip"
The Four Seasons was fabulous for our mother/daughter shopping trip. Our room was beautiful, and the staff was fabulous. The concierge, Blanca, was especially helpful. I was also very impressed with the spa. After a miscommunication about our appointment, I received an apologetic call from the spa manager offering to reschedule our services. Upon completion, […] I tried to check out and was informed that the services were complimentary - including gratuities. Wow! Where else would that happen? Room service breakfast was also a wonderful treat. If you're there for a shopping trip, The Four Seasons offers special discounts and gifts at Bloomingdales and the 900 Michigan Ave. shops. The ONLY negative would be the noise and "creeking" in the room. There was a notecard with earplugs explaining that the building was engineered to withstand high winds, and sometimes, the building makes noises. Considering that everything else was perfect, I would definitely stay here again. Read moreGenuine Expedia guest review
The ONLY place to stay when in Chicago. Stayed in suite with lakeview and it was absolutely stunning. The best experience I've ever had in a hotel! Thank you Four Seasons!Genuine Expedia guest review
"Spectacular lake & city views"
The staff is exceptional and service is what you would expect at the rate. We received an upgrade to a one bedroom which was unexpected but smart since we will recommend the hotel to all our friends. Can't beat the location just off Mag Mile.Genuine Hotels.com guest review
"Stop messing around and book this hotel."
The place is amazing. Beautiful rooms, nice spa, good gym. But what really distinguishes this place is the service. Every detail was thoughtfully overseen. The concierge even got us into a restaurant with a 4 month wait list. Room had awesome view.Genuine Hotels.com guest review
"Excellent Service - Quality Property"
ExcellentGenuine Hotels.com guest review
"Worth a Stay!"
Great location, impeccable and very cordial service, great views!Genuine Expedia guest review
"Great staff, perfect location, room fell short..."
The service was impeccable. The food was excellent. Pool was really nice. We stayed in a city view, double room. The layout of the room was not the best or most comfortable -- little things that add up, and when you have stayed in a fair amount of hotels throughout your life, you take certain amenities for granted (bathroom had no vanity area, only […] one mirror in the bathroom and nowhere else in the room - which makes it difficult to get ready, only a few dresser drawers and they were extremely small, no vent in the bathroom so it stays steamy after a shower and difficult to get ready, etc.). They don't seem like much, but it gets annoying when you're staying there. I'm sure the larger rooms are more accommodating. The hotel is still beautiful and perfectly located. Read moreGenuine Expedia guest review
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