"Great location for a Pleasure trip"
Location close to many restaurants, shopping, and walking along Lake Michigan. Well trained staff. Beautiful common areas for sitting or having a drink. Can walk out the back door to the 7 story Bloomingdale mall.Genuine Expedia guest review
"Great place for girls' weekend"
Three adults shared this bedroom with a king bed and cot, all with comforters and lovely sheets. It's hard to find a room for three adults to share who want good bedding and don't want to be within touching range of each other. This hotel works! The hotel was quite a find. The best part was the lovely spa with pool, hot tub, sauna, steam room, towels, […] robes, showers, etc...You don't need to purchase a spa service to access it. They also serve free coffee and tea to anyone in the lobby if you ask. Wonderful place to unwind and talk... Read moreGenuine Expedia guest review
"Wonderful hotel with a great location"
This hotel was a surprise as part of an anniversary celebration, and it was beyond my expectations. The hotel was in the perfect spot, we did not need a bus the entire stay. We were able to walk to most of the Chicago hot spots, and only needed a taxi to Second City. There is an upscale mall right in the building of the hotel! The hotel itself is beautiful. […] Like the rooms, it mixes safistication with warmth and beauty. The room had an amazing view of the city and Lake Michigan, and the room itself is both elegant and cozy at the same time. It wasn't easy to leave the room each morning, because the bed was so comfortable. The service was amazing, from the check in desk, to the concierge, to the staff in the lounge. Housekeeping took such good care of our needs that I will miss them the most! The Four Seasons Chicago is an amazing Hotel in every way. Our only disappointment was the room service, which was supposed to be left outside the door, but the staff member kept knocking until we answered. The food was put in takeout type boxes for this special "drop and go service" and we had to ask for plates to be delivered. The food was the biggest disappointment. We just got a warm chicken blt and pulled pork sliders, and they were both less tasty than expected from the Four Seasons. That being said, this is a hotel I would gladly visit over and over if I have the chance! Read moreGenuine Expedia guest review
The concierge was very helpful in booking the architectural boat tour in the last minute. The staff including the Vallet and doorman were very pleasent and helpful.Genuine Expedia guest review
"One huge problem"
Everything was basically good. Great service, great location. But one huge problem that will prevent us from ever returning was the so called "windy creaking" all night long in our room. I should have known when they offered ear plugs at your bedside. I have never experienced this in all my stays downtown, and they acted like it was quite common and […] nothing that can be helped. I received a sorry, but that was it. I feel like I was ripped off and can never even consider staying there again. They obviously know of the problem, (ear plugs) but made no real warning or offer of a solution prior or after. It made for a horrible night sleep and was very frustrating and disappointing. Read moreGenuine Expedia guest review
"Amazing service, great location, comfy beds"
Great hotelGenuine Hotels.com guest review
"Ghicago Lux Hotel"
Beautiful hotel, great staff, conveniently located.Genuine Expedia guest review
Beautiful city & lake views from our room. The only disappointing things about this Four Seasons was upon check-in there was a used straw left on dining room table in my room, & the bed was too soft ... management did move me to another room with an upgrade ... but I was surprised housekeeping staff was careless. Shopping mall with Macy's dept store […] is couple blocks away ... which was handy when someone forgot to pack a belt and another person needed a jacket Read moreGenuine Hotels.com guest review
"I'd give it 6out of 5 if I could...."
Everything was fantastic, from our Suite on the 42nd floor to the food and wine/beer at the restaurant. The service was impeccable, we are planning a second trip...Genuine Hotels.com guest review
"Spectacular city view from room"
Enjoyed the effort of all hotel staff to help make my hotel stay experience memorable.Genuine Hotels.com guest review
I have stayed at several hotels in Chicago, and Four Seasons was the best of them.Genuine Hotels.com guest review
Perfect. Always perfect hotel! Not cheap, but perfect!!Genuine Hotels.com guest review
We stayed at the Four Seasons in Dublin on our honeymoon and it was so wonderful we had the highest expectations. Well Four Seasons Chicago didn't disappoint! In fact, it exceeded our expectations. The service was incredible, the suite was immaculate and the dining at Allium was exquisite. We will never stay at another luxury hotel!Genuine Hotels.com guest review
"Bed lumpy, unfortunately."
We were disappointed with the bed, which needs to be replaced. In addition, the cost of Easter Brunch (without even a Mimosa) was $150 a person, which we thought was ridiculousGenuine Hotels.com guest review
"Best place ever"
We had a special event for our trip and everyone at the Four Seasons from the valet service thru the bellman or whomever were so very nice and made you feel very special,not just a customer like a friend and even better!! All had good ideas on going out at night, or eating shopping etc. We will return and tell others as we have already done so.Genuine Hotels.com guest review
It was a great relaxing stay, just what we needed, Thank youGenuine Hotels.com guest review
I have stayed at the Four Seasons for one night during a stop over in Chicago, on my way to Japan and I had a relaxing and very pleasing experience.Genuine Expedia guest review
"Polished and Exquisite"
My wife and I had a wonderful stay with exquisite views of the city and sunset from our window seat cushions. The staff were very helpful and professional minded. A lovely stay to be sure.Genuine Hotels.com guest review
"old fashion elegance"
very restful and pleasantGenuine Hotels.com guest review
"Great City View"
Everything about the Four Seasons was perfect! A friendly staff from the time you get there, until the minute you leave.Genuine Expedia guest review
"Great hotel, great location."
We had a great experience. The location is great, the rooms are large and everything works well. We would definetely stay here again.Genuine Expedia guest review
Wonderful hotel, great staff help, conceiere very helpful.Genuine Expedia guest review
"Expect a lot, and four seasons delivers."
I find the Four Seasons location ideal for both leisure and business purposes. The staff is capable and reflects a five star hotel. Ask them for their advise, wether its directions or a restaurant recommendation, I found their expertise very helpful.Genuine Hotels.com guest review
"Four Seasons, Chicago--in need of some attention"
I had not been to this hotel in some years, but in summary I regret to say that this hotel is in need of some TLC. The staff was great. The room was comfortable. But what has always been one of my favorite city hotels is showing some wear and needs attention. Someone from the Four Seasons company should seriously consider a major refurbishment of this […] hotel before the brand is tarnished. Carpets were stained in hallways and in my room. Wood and brass needed polishing. The hotel restaurant, though only used for breakfast, was nothing special or exciting. When you come to a Four Seasons you expect the best. This grand dame needs some attention. It is not what it use to be. Read moreGenuine Expedia guest review
"Five star hotel in the heart of the Gold Coast."
Excellent hotel. First class Four Seasons experience.Genuine Expedia guest review
"Four Seasons Chicago"
Great weekend, awesome service, perfect locationGenuine Expedia guest review
As always, Four Seasons does it right making us feel comfortable during a typical winter weekend in Chicago.Genuine Hotels.com guest review
"Beautiful hotel, great location"
Room was very comfortable, great views of city, room service was exceptional- wonderful stayGenuine Expedia guest review
Stayed at The Chicago Four Seasons for the New Year holiday and needed to extend my stay due to weather. The front desk staff were extraordinarily helpful and followed through on every request with a smile. This hotel is a great representation of the Four Seasons brand of service and luxury.Genuine Expedia guest review
"Wonderful location and view but..."
The service at the hotel was top notch. Everyone was friendly, helpful and professional. The lobby was beautiful but I paid a lot of money for a one bedroom suite with a fantastic view but the rooms themselves were very forgettable. The bathroom was updated and great but for what I paid, I would probably want a more attractive updated living space.Genuine Expedia guest review
My daughter and I came into Chicago to shop and enjoy pedicures. We were very impressed with the level of service in the hotel and spa. We strongly recommend the delicious chocolate milkshake on the room service menu as well.Genuine Hotels.com guest review
Excellent Customer Service and Exceptional Hospitality. I had a wonderful Birthday and New Year Celebration @ 4Seasons Chicago.Genuine Expedia guest review
room very warm. super cold outside but had to leave window open to cool room down. also thought it strange for a shower head in a 4S hotel to be so loose that water shot at ceiling of bathroom when using!Genuine Hotels.com guest review
"Not what I expected from a Four Seasons Hotel"
My wife and two daughters stayed two nights at the Four Seasons for a post Christmas weekend getaway. We took advantage of a "stay two nights, get one free" offer for a junior suite with a king size bed and a pull out sofa bed. Sadly, our stay wasn't what we expected. In the afternoon of our first day, we decided to have refreshments in the lobby restaurant/bar. […] We waited nearly 45 minutes before being noticed and finally had to ask the bartender to get someone to take our order. That evening, while the kids were swimming, I requested help with the sofa bed, which had no bedding. Instead of having housekeeping make up the bed, they just sent up someone with sheets (and no blankets). I guess they expected me to make up the bed myself? Also, the sofa bed, even after they provided proper bedding, was very uncomfortable. We have stayed at various hotels from two stars to five. I may have expected these accommodations and treatment from a two star hotel but not from a "top of the line" hotel like the Four Seasons. Read moreGenuine Expedia guest review
"Five star and kid friendly!"
My husband and I spent the weekend in Chicago with our two little ones that are 3 &5 years old. We stayed in a suite that overlooked the city and the lake. It was a marvelous room and have us the privacy that mommy and daddy needed. The hotel and staff are first class and amazingly kid friendly for the caliber of hotel that the 4 seasons represents. […] They even brought kid robes to the rooms and had special kid oriented snacks for them as a courtesy. I would definitely bring the kids back! Or even better... weekend alone;) Read moreGenuine Expedia guest review
Need better service in bar and restaurant. Hostess at restaurant was not nice and actually was a bit rude. Service was very slow in both bar and restaurant. Need more staff in bar. Hotel was very nice and everyone else was super friendly. Would stay againGenuine Hotels.com guest review
I frequently travel to Chicago for business and leisure. My wife and I have stayed at all the high end hotels in the city so I wanted to give the Four Seasons a try. The location is great as is the service, however we were unimpressed with the room. While the room is nice and clean, it is just a regular room. I would stay here again if the price is […] right but otherwise the Waldorf blows it away. Read moreGenuine Hotels.com guest review
The staff was very pleasant and accommodating. Excellent Staff. City views were very nice. The location of the hotel is phenomenal for my preference. I love the Goldcoast and the restaurants and the close proximity to everything and of course the Magnificent Mile. My girlfriend, Lisa, and I loved our stay.Genuine Expedia guest review
"Worth every dollar"
They made our stay a great memory and accommodate to all our needs. My favorite part is I don't have to walk in the cold to get to the stores because it is all connected.Genuine Hotels.com guest review
Small hotel rooms for the price but understandable due to big city!Genuine Hotels.com guest review
"Four Seasons is a Five"
We had a great stay at the Four Seasons in Chicago for a long weekend. My husband has been to Chicago many times on business but it was my first visit and the Four Seasons was wonderful. We had some reservations but Karen one of the excellent concierges working there helped us gain access to an in demand steakhouse. She also steered us to a particular […] boat tour and it was very informative. The hotel is within walking distance of all the sights and is around the corner from the Hancock Tower with drinks at the Signature Lounge on the 96th floor. It was a perfect weekend and we will stay at the Four Seasons next time we go to Chicago. Read moreGenuine Hotels.com guest review
Best bed ever and all staff really friendly!!!Genuine Expedia guest review
"Great downtown location"
My boyfriend and I stayed here for a weekend and really enjoyed the hotel. Everything was clean, staff were friendly, the pool and jacuzzi were amazing. Great view of the city and nice location on Michigan Ave within walking distance of anything downtown.Genuine Expedia guest review
A truly great hotel. Great location on the magnificent mile. Staff, top to bottom was excellent, and facilities, including the city view suite, spa and pool, were outstanding. Would definitely stay again.Genuine Expedia guest review
"My favorite hotel anywhere"
Expensive (especially the food), but you get what you pay for. Incredible customer service from the curb at arrival down to everyone you encounter thereafter . Great health club/spa, very helpful concierge services perfect location.Genuine Hotels.com guest review
"Beautiful hotel in a great location!"
Four Seasons Chicago is a wonderful place to stay. The service is excellent, the facilities are beautiful and the location is perfect for anyone wanting to explore the city.Genuine Expedia guest review
"What a view"
The view of Lake Michigan from our window was soothing as well as diverse and interesting - with boats constantly changing on the waterfront. Staff was very friendly and the six story shopping facility below the hotel was extremely convenient.Genuine Hotels.com guest review
"The best location and hotel in the area."
This hotel is the best in the are, right on Michigan Ave, where shopping is the best. Across the street is the Hancock Bldg. for the best view of the city at the top is Signature Restaurant. What's not to like about the Four Seasons.Genuine Hotels.com guest review
great place, great service. i would go back there again.Genuine Expedia guest review
"A "sute" deal"
The suites are beautifully laid out. Very comfortable and convenient. Beautiful views with excellent location. Staff very friendly and attentive. A wonderful choice in the Windy City.Genuine Hotels.com guest review
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