"Check in time"
I had to wait for 10+ minutes for checking in. This is the only point I feel disappointing.Genuine Hotels.com guest review
Good for the priceGenuine Hotels.com guest review
No where to eat no where to have cocktail and the where doing maintenance on the roof not nap worthyGenuine Hotels.com guest review
The staff was very nice. Nice breakfast. Best part was the shuttle, takes you to downtown St. Charles, the casinols, etc. Picks you up too. Runs 24 hrs a day. My son enjoyed the close proximity to Dave and Busters. Would stay there again in a heartbeat!Genuine Expedia guest review
"Convenient to St. Charles. Great shuttle service."
Perfect for our group of 8. Economical, clean and breakfast was included.Genuine Hotels.com guest review
Shuttle available. Free breakfast. Good service. Easy to get to location. Property a little older but staff very courteous and helpfulGenuine Hotels.com guest review
I really loved and appreciated the shuttle service!:)Genuine Hotels.com guest review
"This hotel was just what we needed!"
To my surprise the room was much bigger than I thought and also came with a nice comfy couch! The shuttle that ran from the hotel to Verizon was awesome. We didn't have to worry about fighting traffic and driving ourselves. The staff were very friendly, rooms were clean and I will definitly be booking again!Genuine Expedia guest review
Overall the stay was great. The only problem that I have is the "double" beds. Why would any hotel use double beds. They are only 6" bigger than a twin bed, so how could they possibly hold 2 people comfortably? Why not replace the double bed with at least a queen or full. Everything else was great. Would have been nice to have the continental breakfast […] include the create your own omelette, but it was nice. Read moreGenuine Hotels.com guest review
"close to our destination for fun"
It was great, no complaintsGenuine Hotels.com guest review
"Easy access to concert"
I liked the shuttle service to and from the concert center. My room had good A/C, TV and a comfortable bed. I will book another room at the Holiday Express Inn when I come to town for a future concert.Genuine Expedia guest review
Convenient place to stay for the MO amphitheatre concert we saw. Although the hotel didnt mention the courtesy shuttle available.Genuine Hotels.com guest review
"Great for Concert stays"
This was the perfect hotel to stay at if your attending a concert at Verizon Wireless Amphitheater. The rooms where decent and the free breakfast was a plus. The best part was the shuttle took you to and from the concert. We will for sure stay here again.Genuine Hotels.com guest review
"hotel for concert venue"
it was comfortable and clean. It was ok for what we needed it for but wouldn't stay too long. Need a refrigertorGenuine Expedia guest review
"close to sights"
Very satisfied! Close to the Verizon wireless amphitheater. The rooms were clean, & the staff friendly. Offered free shuttle service to/from concert and a good hot breakfast! Best nightly rate in the area!Genuine Hotels.com guest review
"Wonderful location for concerts at riverport."
the hotel has a shuttle to and from riverport which is awesome. hotel staff was very friendly.Genuine Expedia guest review
We.stayed.there for a.concert,.they were so.friendly,.and it.was.so.cleanGenuine Hotels.com guest review
The hotel was located in an office complex, nothing interesting to see or walk to. Althought, it was close to the airport and major Highways, took about 15 -20 min to Mall. 30 - 35 min to downtown St. Louis. The room wasn't what i expected, the air coming out of the AC had a weird, wet smell, the service was average, the breakfast was your average eggs, […] bacon, juice and coffee. Pool looke a bit samll and dirty, they do have a very nice outdoor patio and a pond with many turtles. so that was fun for the kids. Overall, it was an average hotel you get what you pay for. Read moreGenuine Hotels.com guest review
"Nice hotel, convenient to airport"
Convenient location to airport. Clean hotel, friendly staff.Genuine Expedia guest review
"Great location near the amphitheater."
When we first checked in, I had reserved a 2 bed room, and the one they have us only had one. The guy that fixed that was extremely nice and helpful. The sink in the first room didn't drain at all though! Our second room was nice and clean. The only thing was that the AC was so loud it woke me up every time it came back on and made it difficult to sleep. […] I thought it was nice that they has a shuttle to the amphitheatre, even though we did not use it. I would stay here again. Lovely back patio area too! Read moreGenuine Expedia guest review
"close to Verizon theater"
rooms need updated, large breakfast area and large selection for breakfast, has shuttle service to area attractionsGenuine Expedia guest review
"Close to ampitheatre"
Friendly staff clean and a very nice breakfast. They even provided shuttle service to and from the ampitheatre. Couldnt have been any betterGenuine Expedia guest review
Clean rooms and a nice breakfast buffet. Nice surroundings, safe location. Would stay there again.Genuine Hotels.com guest review
"Probably not again"
Location was great and the downstairs lobby was very nice. The rooms are tiny and dirty. For the price we paid we would stay somewhere else next time.Genuine Hotels.com guest review
"Close to concert venue"
We have stayed at this location many times due to its' convenience in relation to our concert venue. It has, however, become more run down with each visit. This time, one of the two elevators was out of service with a FULL house due to the concert. My husband is disabled and this made our room being located on the fifth floor a real inconvenience, as […] we had to take the stairs several times. Our room was not very clean and it reeked of the smell of vomit. Very disappointing stay. Read moreGenuine Hotels.com guest review
The room was a little small but ok. Staff made up for size. Used shuttle and prompt and very pleasant and helpfulGenuine Hotels.com guest review
The hotel staff was very friendly and helpful. I mostly enjoyed the light banter from the front desk each morning as I left. Would definitely stay there again.Genuine Hotels.com guest review
"Concert at Ampitheathre"
Extremely friendly staff. Free shuttle took us directly to concertGenuine Hotels.com guest review
"close to casino"
the room wasn't what I booked it was susposed to have chair and ottoman plus a loveseat...no loveseat!! wasn't what I booked I think they just put me in and ole room..Genuine Hotels.com guest review
It was "ok". I probably won't stay there again. There are other hotels in the immediate area, close to my office with much fresher looking rooms, etc.Genuine Hotels.com guest review
I really enjoyed the hotel, the staff was friendly and helpful. Breakfast was a plus also!Genuine Hotels.com guest review
"Fine for traveling"
The breakfast was a plus. Fine for the weary traveler. No safety fears here.Genuine Hotels.com guest review
"Good Night's Sleep, breakfast was good."
Everything was as expected, nothing a mess or shocking. Staff members where attending to guest and not too busy. All was well.Genuine Hotels.com guest review
"Great service and good price"
Everyone at the hotel was friendly and the breakfast was good. The patio in the back is also real nice. I like that checkout time isn't until noon also.Genuine Hotels.com guest review
"Great hotel. Very comfortable."
Very clean, well kept and comfortable. A very nice breakfast was provided. I had a great stay and wonderful experience.Genuine Expedia guest review
Cleanliness of room/hotelGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
I have stayed at other Holiday Inn Express hotels and they were much nicer. The edges of all the carpeting throughout the rooms & halls had a dust line as if no one ever vacuumed there. I came back to my room one morning from breakfast and there was an almond dropped by my door. I came back after dinner and it was still there. Got up the next morning […] still there... Yes it was just an almond but housekeeping had come by because I had a note under my door acknowledging that I had left the do not disturb sign on my door so they did not clean. Speaks volumes about the cleaning staff. Read moreGenuine Hotels.com guest review
"Old and run down"
This reminded me of a ramada not a holiday inn. No room service no amenities, nothing really.. Would not stay againGenuine Hotels.com guest review
OKGenuine Hotels.com guest review
"Clean, Comfortable, Classy"
We enjoyed our second visit to this hotel. We will come again. The bed is so very comfy!Genuine Hotels.com guest review
The whole experience was good except that they couldn't give us the room we asked for. We bought a King suite and so did the other couple we were with and when we got there they told me there were out of King suites so I had a Queen suite. Then when they checked in right behind me they were told the could have a King suite smoking or a Queen suite not […] smoking. I already bought my king suite so it should have been held that 45 min from check in time that I wasn't there. The only other problem we that the heat didn't work right in the room. Read moreGenuine Hotels.com guest review
"Needs a Serious Remodeling"
When you think Holiday Inn, most people conjur up an image of a nice hotel and look forward to staying in a pleasant room. This hotel while nice is seriously in need of remodeling. The rooms and fixtures are dated and quite honestly, not clean enough for me! The location is good if you are staying in the area for gambling or shopping, and they do a […] free shuttle to the airport which is a plus. Read moreGenuine Hotels.com guest review
"Not Very Clean."
This hotel room was not very clean. Very disappointed with holiday inn express.Genuine Hotels.com guest review
"Nice location...poor up-keep"
First of all, there needs to be a sign or street numbers on the front of the building. One washcloth looked like someone had wiped their butt on it, the shower/tub control was broken, there were rips in one pillow case and one bed sheet. The cleaning personell were very loud next door.Not what I expected. I'll try someplace else next time!Genuine Hotels.com guest review
We got a room that we didn't reserve. It was the wrong size with the wrong number of beds and was supposed to be a smoking room and turned out to be non smokingGenuine Hotels.com guest review
"stay at wingate"
air conditioner was loud... kept me awake several times in the night. mildew beginning to build up in corners of the shower. staff was nice and room just okay. I would stay at the wingate just down the street it is much nicer.Genuine Hotels.com guest review
We were happy. We stayed here the night of a concert at the Verizon. It was within walking distance (though a little further than I thought, but still I think it's the closest hotel.) On our way back we went to D&Bs which was right next door. I believe there is a free shuttle but we didn't use it. The bed was VERY comfy. Didn't use the shower. We would […] stay here again. Read moreGenuine Hotels.com guest review
"Hotel not so good."
The room smelled? The breakfast person was grouchy. AC was loud!Genuine Hotels.com guest review
The hotel hallways and room walls needed to be painted and or wallpaper redone. There was a large stain on the bathroom wall.........don't want to know what that was. The bed was very comfortable. We stayed there during a concert at riverport. The hotel provided free shuttle to and from the concert which was extremely convenient.Genuine Hotels.com guest review
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