All hotels in Maryland Heights, Missouri, United States of America
1 room, 2 adults
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13735 Riverport Dr, Maryland Heights, MO, 63043, United States of America, ‏‎855-239-9222
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 155 reviews)

  • Breakfast
    Tasty breakfast
  • Value
    Best value for money
  • Location
    Great location
  • Service
    Fantastic service
  • Room
    Room is all right
  • Vibe
    Poor vibe
3.0 / 5Good
hotel old and musty smelling in halls and rooms...lobby and eating area good and great amount of breakfast food in the early shift and the later one...employees helpful....maid service poor room was not made up or cleaned or any new towels left...needs to be upgraded...shuttle times and drivers great.
Genuine Hotels.com guest review
2 night trip Jun 10, 2014
john
US
2.0 / 5Fair
Dirty carpet, smelly room, never got internet connected... breakfast was good.
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"Hotel close to downtown St. Charles"
Room was ok, elevators shelled off burnt rubber, and needed to be cleaned. Chris surfaces were printed up and very dirty.
Genuine Expedia guest review
Other trip May 26, 2014
A Traveler
US
3.0 / 5Good
Sink would not drain
Genuine Hotels.com guest review
1 night trip Apr 12, 2014
A Traveler
US
2.0 / 5Fair
"Not what we paid for"
We reserved a King Leisure Suite through Expedia. When we got to our room it had one queen sized bed with a broken down box spring. The room was small. The water pressure in the shower was horrible and the hot water ran out quickly. We were in town for a family wedding and therefore very busy. Otherwise we would have complained that we did NOT get the room we reserved and paid in advance for. We won't be staying there again and we won't be using Expedia again. What a disappointment!
Genuine Expedia guest review
Other trip Mar 31, 2014
A Traveler
US
2.0 / 5Fair
"SKIP THIS ONE"
Not clean, unfriendly staff, skip this one
Genuine Hotels.com guest review
3 night trip Mar 25, 2014
Jon
US
1.0 / 5Poor
"Never stay here!"
We booked this through hotel.com The place looked okay on the outside, but inside it was small, old smelling, and just not your average hotel. The room looked like something out of the 80s. Everything was faded, the love seat looked like the springs would pop through, and when we turned the heater on it smelled like burnt hair! We stayed 20 min and checked out! They wouldn't give us our money back either! I will never use Holiday Inn again or hotel.com!!!
Genuine Hotels.com guest review
1 night trip Mar 22, 2014
Kiley Whited
US
4.0 / 5Excellent
"Near my destination"
My stay was what I expected from a large hotel - comfortable bed, reasonably clean bathroom and pleasant staff. The hotel did look like it could use a good scrubbing between the front desk and my room - especially the elevator. My only other comment or concern was on the shuttle van that looked like something you would see in a CNN story on refugees fleeing Somalia - sorry that thing is a rattle trap. The van did make me appreciate my family and America more - I kissed my wife and the ground when I got back home. The staff and breakfast were the highlights.
Genuine Hotels.com guest review
2 night business trip Mar 19, 2014
A Traveler
US
4.0 / 5Excellent
Definitely would stay again!
Genuine Hotels.com guest review
1 night business trip Mar 22, 2014
nesha
US
5.0 / 5Outstanding
Nice clean room, comfortable bed, and nice breakfast. We had a nice stay at his hotel. Staff was friendly and helpful, and the shuttle service was fantastic.
Genuine Hotels.com guest review
1 night trip with friends Mar 1, 2014
kylr
US
3.0 / 5Good
"It was good overall"
The room was good in terms of cleanliness and comforting. The location of the hotel was alright. I wish it were closer to the airport though.
Genuine Hotels.com guest review
1 night trip Mar 1, 2014
Lama
US
5.0 / 5Outstanding
"Overnight stay."
The shuttle picked us up at the airport within ten minutes and our room was waiting. Spacious room with king sized bed, very nice room. After the free breakfast at the hotel, they shuttled us back to the airport. Great experience will stay there again in the future.
Genuine Expedia guest review
Other trip Feb 25, 2014
A Traveler
US
2.0 / 5Fair
"It's getting worse."
I have stayed at this hotel years ago. It's going down hill. It looks like it's falling apart. The people were friendly except the evening shift front desk clerk kept complaining about their shuttle driver. I was really worried about riding with him afterwards. I finally realized that she was the problem and not him. I found that very unprofessional to do in front of guests. Overall this hotel is not what it use to be but with its location I would probably stay again.
Genuine Hotels.com guest review
1 night trip Feb 18, 2014
Jammie
US
5.0 / 5Outstanding
Nice hotel - clean. Stayed there one night. Was expecting the hotel to be closer to the airport. However, I will stay there again.
Genuine Hotels.com guest review
1 night business trip Feb 19, 2014
William Jenkins
US
4.0 / 5Excellent
"Very close to the Airport"
After a long day of traveling, the hotel shuttle met me at the airport in a timely manner. All hotel staff members were friendly and helpful. My room was very nice, clean, and comfortable. The free, full breakfast the next morning was an added bonus.
Genuine Expedia guest review
Other trip Feb 19, 2014
Karla
US
4.0 / 5Excellent
"good for a couple nights"
Clean with good service.Water never got hot in the shower just a little warm. Decent experience would stay again
Genuine Hotels.com guest review
1 night business trip Feb 16, 2014
A Traveler
US
3.0 / 5Good
"Neighbors not very quiet!"
Overall it was OK.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Attended party at Dave and Buster's."
The staff was professional and pleasant. The room temperature was perfect, considering it was almost 0 degrees outside and icy weather. The corridors were cooler than expected, however to reiterate the room temperature was great.
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Choice"
This Holiday Inn is a great choice to be near the Hollywood Casino, shopping, and picturesque St . Charles. Convenient for having a place to leave your vehicle when you fly out of Lambert St . Louis airport. There is a free shuttle to the airport. The rooms could use updating which is why I gave the room a 3 out of 5.
Genuine Hotels.com guest review
1 night business trip Dec 21, 2013
A Traveler
US
4.0 / 5Excellent
"Older property"
This is an older property (likely an old Holiday Inn) that has had a little paint and fixture upgrades done. It shows it's age, but was clean and comfortable. Just don't expect it to be one of the newer standard HI Express properties.
Genuine Hotels.com guest review
1 night family trip Dec 13, 2013
Darrin
US
4.0 / 5Excellent
Was very pleased with our hotel in River Port. We came in town for Thanksgiving and had to bring our two small dogs. I was limited on hotels to choose from that would allow dogs. I had never stayed anywhere and took our dogs before. I initially was worried about the conitions of a hotel that would allow dogs, but I was very pleasantly surprised! The hotel and the rooms were very nice and extremely clean and there was no smell at all. The service and the staff were also great! I will definitely stay there again, when I come in town, whether I have to bring my dogs or not.
Genuine Hotels.com guest review
4 night business trip Nov 27, 2013
Danette Davenport
US
5.0 / 5Outstanding
"great room at a great price!"
Friendly staff, very responsive to our request. Breakfast was great too. I would definitely recommend it!
Genuine Hotels.com guest review
1 night family trip Nov 22, 2013
Sara
US
4.0 / 5Excellent
"Maryland heights holiday inn express"
Service great. Has shuttle to and from airport. Very prompt
Genuine Hotels.com guest review
1 night trip Nov 4, 2013
Marge
US
3.0 / 5Good
The front desk did not have our reservation and did not care to help us contact Expedia regarding it. When we got to the room we were supposed to have a king bed and we ended up having a full. We asked about moving to what we paid for and she informed us there were not any king beds left and she was not apologetic or friendly. She didn't care if we were happy or not. The phone did not work and the pull out couch was broken.
Genuine Expedia guest review
Other trip Nov 4, 2013
Deanne
US
4.0 / 5Excellent
"World Series '13"
Went to St Louis for Game 5 of the World Series, and all the downtown hotels were booked up. Reserved a room at the HI Express. Easy to find the hotel. I arrived up two hours before official check-in, but the woman at the desk was very helpful and arranged early check-in for me. Room was comfortable and quiet. All in all, I was well pleased.
Genuine Expedia guest review
Other trip Oct 30, 2013
Mike
US
4.0 / 5Excellent
"Check in time"
I had to wait for 10+ minutes for checking in. This is the only point I feel disappointing.
Genuine Hotels.com guest review
1 night business trip Oct 14, 2013
A Traveler
US
4.0 / 5Excellent
Good for the price
Genuine Hotels.com guest review
2 night romance trip Oct 11, 2013
A Traveler
US
3.0 / 5Good
No where to eat no where to have cocktail and the where doing maintenance on the roof not nap worthy
Genuine Hotels.com guest review
3 night trip Oct 8, 2013
Lynn
US
5.0 / 5Outstanding
"Good location."
The staff was very nice. Nice breakfast. Best part was the shuttle, takes you to downtown St. Charles, the casinols, etc. Picks you up too. Runs 24 hrs a day. My son enjoyed the close proximity to Dave and Busters. Would stay there again in a heartbeat!
Genuine Expedia guest review
Other trip Oct 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient to St. Charles. Great shuttle service."
Perfect for our group of 8. Economical, clean and breakfast was included.
Genuine Hotels.com guest review
1 night trip with friends Sep 28, 2013
Gail
US
5.0 / 5Outstanding
"Dallas trip"
Shuttle available. Free breakfast. Good service. Easy to get to location. Property a little older but staff very courteous and helpful
Genuine Hotels.com guest review
1 night trip Sep 23, 2013
Marge
US
4.0 / 5Excellent
I really loved and appreciated the shuttle service!:)
Genuine Hotels.com guest review
1 night trip with friends Sep 14, 2013
Rissa
US
5.0 / 5Outstanding
"This hotel was just what we needed!"
To my surprise the room was much bigger than I thought and also came with a nice comfy couch! The shuttle that ran from the hotel to Verizon was awesome. We didn't have to worry about fighting traffic and driving ourselves. The staff were very friendly, rooms were clean and I will definitly be booking again!
Genuine Expedia guest review
Other trip Sep 16, 2013
Kristen
US
3.0 / 5Good
Overall the stay was great. The only problem that I have is the "double" beds. Why would any hotel use double beds. They are only 6" bigger than a twin bed, so how could they possibly hold 2 people comfortably? Why not replace the double bed with at least a queen or full. Everything else was great. Would have been nice to have the continental breakfast include the create your own omelette, but it was nice.
Genuine Hotels.com guest review
1 night family trip Sep 7, 2013
A Traveler
US
5.0 / 5Outstanding
"close to our destination for fun"
It was great, no complaints
Genuine Hotels.com guest review
1 night trip Sep 7, 2013
Matthew
US
5.0 / 5Outstanding
"Easy access to concert"
I liked the shuttle service to and from the concert center. My room had good A/C, TV and a comfortable bed. I will book another room at the Holiday Express Inn when I come to town for a future concert.
Genuine Expedia guest review
Other trip Sep 9, 2013
A Traveler
US
5.0 / 5Outstanding
"good value"
Convenient place to stay for the MO amphitheatre concert we saw. Although the hotel didnt mention the courtesy shuttle available.
Genuine Hotels.com guest review
1 night romance trip Sep 6, 2013
A Traveler
US
4.0 / 5Excellent
"Great for Concert stays"
This was the perfect hotel to stay at if your attending a concert at Verizon Wireless Amphitheater. The rooms where decent and the free breakfast was a plus. The best part was the shuttle took you to and from the concert. We will for sure stay here again.
Genuine Hotels.com guest review
1 night trip with friends Sep 6, 2013
Nickie
US
4.0 / 5Excellent
"hotel for concert venue"
it was comfortable and clean. It was ok for what we needed it for but wouldn't stay too long. Need a refrigertor
Genuine Expedia guest review
Other trip Sep 8, 2013
A Traveler
US
5.0 / 5Outstanding
"close to sights"
Very satisfied! Close to the Verizon wireless amphitheater. The rooms were clean, & the staff friendly. Offered free shuttle service to/from concert and a good hot breakfast! Best nightly rate in the area!
Genuine Hotels.com guest review
1 night trip Aug 23, 2013
A Traveler
US
4.0 / 5Excellent
"Wonderful location for concerts at riverport."
the hotel has a shuttle to and from riverport which is awesome. hotel staff was very friendly.
Genuine Expedia guest review
Other trip Aug 25, 2013
Bobby
US
5.0 / 5Outstanding
"great"
We.stayed.there for a.concert,.they were so.friendly,.and it.was.so.clean
Genuine Hotels.com guest review
1 night trip Aug 16, 2013
renee
US
2.0 / 5Fair
The hotel was located in an office complex, nothing interesting to see or walk to. Althought, it was close to the airport and major Highways, took about 15 -20 min to Mall. 30 - 35 min to downtown St. Louis. The room wasn't what i expected, the air coming out of the AC had a weird, wet smell, the service was average, the breakfast was your average eggs, bacon, juice and coffee. Pool looke a bit samll and dirty, they do have a very nice outdoor patio and a pond with many turtles. so that was fun for the kids. Overall, it was an average hotel you get what you pay for.
Genuine Hotels.com guest review
1 night family trip Aug 10, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel, convenient to airport"
Convenient location to airport. Clean hotel, friendly staff.
Genuine Expedia guest review
Other trip Aug 7, 2013
A Traveler
US
4.0 / 5Excellent
"Great location near the amphitheater."
When we first checked in, I had reserved a 2 bed room, and the one they have us only had one. The guy that fixed that was extremely nice and helpful. The sink in the first room didn't drain at all though! Our second room was nice and clean. The only thing was that the AC was so loud it woke me up every time it came back on and made it difficult to sleep. I thought it was nice that they has a shuttle to the amphitheatre, even though we did not use it. I would stay here again. Lovely back patio area too!
Genuine Expedia guest review
Other trip Aug 5, 2013
Rachel
US
3.0 / 5Good
"close to Verizon theater"
rooms need updated, large breakfast area and large selection for breakfast, has shuttle service to area attractions
Genuine Expedia guest review
Other trip Jul 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to ampitheatre"
Friendly staff clean and a very nice breakfast. They even provided shuttle service to and from the ampitheatre. Couldnt have been any better
Genuine Expedia guest review
Other trip Jul 28, 2013
Joe
US
4.0 / 5Excellent
Clean rooms and a nice breakfast buffet. Nice surroundings, safe location. Would stay there again.
Genuine Hotels.com guest review
2 night trip Jul 5, 2013
Stacy
US
2.0 / 5Fair
"Probably not again"
Location was great and the downstairs lobby was very nice. The rooms are tiny and dirty. For the price we paid we would stay somewhere else next time.
Genuine Hotels.com guest review
1 night trip Jul 16, 2013
A Traveler
US
3.0 / 5Good
"Close to concert venue"
We have stayed at this location many times due to its' convenience in relation to our concert venue. It has, however, become more run down with each visit. This time, one of the two elevators was out of service with a FULL house due to the concert. My husband is disabled and this made our room being located on the fifth floor a real inconvenience, as we had to take the stairs several times. Our room was not very clean and it reeked of the smell of vomit. Very disappointing stay.
Genuine Hotels.com guest review
1 night trip Jul 10, 2013
Janet
US
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