I planned this stop on my road trip to catch the US Open and there were issues with the television both days! I believe they got new sets and the staff does not know how to make them work!Genuine Hotels.com guest review
"You get what you pay for"
I'll admit we were looking for somewhere cheap to stay for the week but with cigarette butts everywhere, housekeeping constantly barging into our room, and constant police sirens zooming by - we will not be staying here again. On the plus side: The location was great right by the interstate and the actual room was clean.Genuine Hotels.com guest review
Smelled like smoke bad neighborhoodGenuine Hotels.com guest review
"Not So Bad..."
After looking for hotels near South Congress, I passed this one over a few times because there were some rather terrifying reviews about this hotel. But the price was the most affordable thing for my wife and I so we just took a risk. And all in all, it was fine. I'm not really sure what people were expecting, but for what I would assume the average […] rate is, you can't expect a super high end hotel. It wasn't the most pristine hotel I've been to, but it's not like I was afraid to sleep in the bed because of what might be crawling around, on, or in it at night. The hotel was right by a bus stop that if you didn't have a car or feel like walking, you could get downtown pretty easily. Walking to South Congress is about 1.5 miles and you have to snake through a neighborhood, but it's not so bad if you keep the heat in mind. Read moreGenuine Hotels.com guest review
Basically no TV because not even one channel was working, so if you are a big fan of TV DO MOT GO TO THIS HOTEL, and if u read other reviews you will believe me and also toilet flush was not working properly :(Genuine Hotels.com guest review
"Not like the pictures on line."
The pictures on the website were not at all accurate. The website showed different rooms and design. The building is falling apart. The lobby was gross. Our room door's deadbolt was broken. The bathroom door looked liked someone kicked it. There was some type of gunk on the wall.Genuine Hotels.com guest review
The beds were really tiny and there were stains on the carpet that kind of freaked me out a bit... But other than that for the price I paid I wasn't expecting much so the hotel served it's purpose.Genuine Hotels.com guest review
One of the worst hotel experiences that I've had. The following was encountered: No towels, very strong urine smell, no trash can, and horrible TV reception.Genuine Hotels.com guest review
"Absolutely horrible hotel!"
I would never stay at this hotel! The room was disgusting, the bathroom was filthy and the room smelled like they cleaned it with a musty, dirty towel. The location was loud, right next to the highway and the hotel staff were uneducated and didn't know what they were doing.Genuine Hotels.com guest review
they check us out of are room and check someone else in to are roomGenuine Hotels.com guest review
"Didn't really like it"
Didn't really like itGenuine Hotels.com guest review
The first night we stayed we asked for a non smoking room but they have us a smoking one. Woke up with a headache the next morning. Breakfast area was small but was not too bad. The second night we were givin a non smoking room which was good. But the tv did not work. We had to switch rooms twice to get a working tv. But sleep was better and we had […] a better overall stay the second night with a good free breakfast. Read moreGenuine Hotels.com guest review
"Austin La Quinta.."
this hotel from minute one was just awful. staff at the counter was rude, first thing, room was clean but old. needed an update. TV /Cable did not work for the first 4 days...i brought this up daily to management. after 4 days, i was barely able to view 6 statiions, the digital distortion made watching tv frustrating. Ice machine was broken the entire […] week. my credit key needed to be reset daily at the front desk, agsin quite frustrating. all in all I would not recommend this hotel to anyone and would never stay there again Read moreGenuine Hotels.com guest review
Not happy with cleanses of bathroom at all. Charged me 165. Couldn't really tell me why. Had to call my bank to get it released. Felt the motel should have done it rite away. Mentor hood was not great. Will not stay again.Genuine Hotels.com guest review
"Avoid if possible"
Parking lot was packed. One bed had no pillowcases; the bathroom was a mess (looked like someone with muddy feet had been dancing around in there. Couldn't call front desk via phone and had to walk down. Couldn't get moved as there were no other rooms available. Later we found that the bathroom door didn't lock (or shut all the way) and that the coffee […] machine hadn't been cleaned. Worst experience I've ever had at a La Quinta. Read moreGenuine Hotels.com guest review
I choose this location because of distance from downtown and what's around it (soco, & other spots) though out Austin. PROS: cheap but not too cheap, Staff friendly and understanding, Security on site, roving patrol, Room well kept/clean....beds comfy, ONE WAY $5 shuttle to downtown, $5 per-person, ONE WAY $5 shuttle to the hotel, Drop off & pick up […] at (5th,Trinity st.), CONS: Limited parking, Needs more ice points, Couple more towels in the room Basically if you need a place to stay and don't want drive dwntwn. This is it ! No complaints at all, this a for party goers and NOT FOR LUXURY STAY. Read moreGenuine Hotels.com guest review
"close to all sites"
goodGenuine Hotels.com guest review
"Quiet and Restful"
The room was really quiet and the AC kept me comfortably cool. The location is easy to find from Interstate 35. The room was a great value for the price.Genuine Hotels.com guest review
My favorite thing about this stay was hotel staff was very polite and the location of the hotel was perfect! We did have small issues with our toilet, was taking longer than normal to flush and showed low pressure, but hotel staff was advised and said would take care of it. Other than that, no real complaints about our stay...Genuine Hotels.com guest review
"Get what you pay for"
Stayed overnight for an ACL event. The dead bolt would not work and the TV was also malfunctioning. The room was decent. A good deal for 99$.Genuine Hotels.com guest review
The location was excellent. The only downfall was that the television wasn't working, but wifi did. Staff was great when we were checking in. We will definitely be staying again.Genuine Hotels.com guest review
"Wouldn't stay here again."
Guy at front desk very helpful. Had to change rooms as no parking on the side of the building where the room was . Didn't feel safe at night walking behind the building to get to our room. Tv in room couldn't keep a signal. Constantly going fuzzy.Genuine Hotels.com guest review
"not worth the money!"
the hallways were musty and the rooms were not clean. they did not provide any soap or shampoo/conditioner in the bathroom. the free breakfast was mediocre at best.Genuine Expedia guest review
"Not worth the money..."
For the price I paid for a friend and I to stay there it wasn't worth it! It ended up being quite a bit over $100 a night, the hotel was more like a $60-$70 a night hotel. The biggest issue I had was the service. We were in town for a sporting event and took cash for everything, when we got there the female working the front desk told us even if we […] paid cash in full up front they would still put a hold for the full amount of the stay on our credit card. I requested the manager and he told us that they just had to put a hold on the amount of 1 night. When we asked why the did it like that the clerk told us it was "because of renovations on the hotel", WHAT?! Overall the hotel was alright but the service absolutely sucked and the pictures advertised were nothing like the real thing!! My advice is to pick somewhere different if you can. Read moreGenuine Hotels.com guest review
"Small rooms no fridge"
Did its job but nothing fancy here. Close to downtown.Genuine Expedia guest review
"Unidentified wet spot"
Dirty nasty horrible poor location and some wet spot in carpet that did not go away or dry up- moved after one nightGenuine Expedia guest review
The hotel was fine. One of the people in my party required a mini fridge for the room due to a medication that needs to be refrigerated, one of the desk clerks made a slight problem about that but in the end we ended up with one.The first day at the hotel our room didn't get cleaned, but the next day we asked for housekeeping service and it was done. […] The hotel is older but clean. It is close to the highway that leads straight into Austin. It takes no time to get to downtown! Read moreGenuine Hotels.com guest review
"HORRIBLE HOTEL STAY"
I booked thru Expedia and asked for a no smoking room. While the guy at the front desk was nice, he set me up with a room for smoking. For non-smokers that was horrible. The Smell OMG ! I called the front desk and spoke with the same guy Jeff who check us in, and explained that we wanted a no smoking room. He apologized and advised there were no other […] rooms available. I did not get a good nights sleep. check out was at 12 pm.. I left @ 7 am. I asked to speak to the manager while checking out. The guy at the front desk told me the manager was not in, but would be happy to have him call me. 1 day later and still no call. The TV was also very pixelated. you could not watch any tv. BAD BAD BAD Place. Read moreGenuine Expedia guest review
The light in the bathtub room did not work. When I called the desk, I was told to turn the bulb...the buld was behind a cover and unavailable. So, we showered in the dark! Also, when I moved out the table to play games, the leg was broken. When I reported it, nothing was done. I did report it the next morning during checkout.Genuine Expedia guest review
Expedia and Hotels.com both showed me pictures of my room that varied greatly from the room I received. The room I saw supposedly had a roll out couch, two queen beds, a mini fridge, coffee maker, a large tub, and a microwave. Instead we received for a whopping $153 a night per room (which we had two of) two full size beds, no fridge, no microwave, […] a coffee maker with spiders in it, a shower tub made for children with very small towels, and no roll out couch. I trusted your sight because La Quitnta inns and suites are usually very nice: however, a motel 6 would have offered me more than they did (and that is not intended as a choice) .David Read moreGenuine Hotels.com guest review
Very disappointingGenuine Hotels.com guest review
Did not like it at all...What else is there to talk about but to be negative about the hotel itself, all around it just needs to upgrade.Genuine Expedia guest review
Rooms smelled like smoke for being non smoking rooms. Staff was all over the place they couldn't all be on the same page or communicate well. Overall I wouldn't recommend or stay there again .Genuine Hotels.com guest review
For the money this room cost, I expected more. Let me start by saying the staff was wonderful, they did what they could. But for this kind of money I expected a refrigerator and/or a microwave, but it had neither. A curved shower curtain bar is in almost every hotel I've stayed in over the past few years, but not here. And the worst thing, the TV didn't […] work. They tried and tried, and ended up moving us to another room, where it worked better, but still not great. Wasn't a horrible stay, but wasn't impressed either. Read moreGenuine Hotels.com guest review
"Alright, but not great"
The staff is nice and friendly. The common areas are clean and sufficient. The room was my only issue. The beds were soft, clean, and comfy, which is what I was looking for, but there was someone else's hair in the sink and soda stains in the sink as well. When I get a room, I expect it to be completely clean of other people's trash, hair, and debris […] and not kind-of-clean like someone just left, but didn't pick up after themselves. Cleanliness is friendliness and this La Quinta was subpar on being clean. Read moreGenuine Hotels.com guest review
"Shabby, in high traffic area next to a freeway."
Noisy, poorly and Inadequately staffed by inexperienced people. Sink and toilet backed up. Carpet grungy. Flying gnats.Genuine Expedia guest review
"The worst place to stay"
The last night I was there I arrived at 10:30 at night and found all of my belongings were gone. The office took all of them and could not find them until I became extremely irate and threatened to call the police. After that was finished and I proceeded back to my room within an hour the power went af from someone flipping off breakers from a hallway […] electric panel that was unable to be locked. I will never stay at this hotel again and I am not sure if I will ever go go another La Quinta again! Read moreGenuine Hotels.com guest review
"Good value for the money"
The hotel rooms were clean but in need of some work (the sink didn't have a plug and the bath didn't even have a grate over the plug hole. There is virtuallt no sound proofing and my room was located near I35 so was pretty noisy all night long. The breakfast was reasonable with a decent enough range. The majority of the staff were friendly and helpful […] but I encountered one lady at reception who was fairly rude on the day of my check out. The night before I had asked a friendly night worker if it was okay to store my bag the following day as I still had 1/2 day conference to attend till mid afternoon and she said that would not be a problem. However the following day the new receptionist told me it was not usual to store bags and that she took no responsibility or liability for my bag if it was stolen and told me the lady from the night before should not have said it was okay to look after my bag. My bag was safe and sound when I returned and the people on the desk were friendly and helpful when I returned but the experience left me a little disappointed. The hotel is a good loction for s. congress avenue and great if you have a car to get to the downtown area. I walked back one night and the area was safe but approximately 2 1/2 miles from downtown. It is conveniently located for I35 access and has a reasonable public bus service close by. There are also several restraunts and food truck within 5 min walk,. Read moreGenuine Hotels.com guest review
"Worst price-value hotel experience"
Instead of one star, I would give the motel maybe two stars if the price we're cut by half. The dead roach in the bathroom, no cups but an ice bucket, loud stay up late neighbors, unpainted dirty looking exterior, and -943 era bathroom all contributed to the "experience".Genuine Hotels.com guest review
"Only in emergencies"
Seriously, only in emergencies ...Genuine Hotels.com guest review
"Decent hotel 2 miles from convention center"
The staff were very polite and helpful. The main lobby area lacked comfortable couch seating; only had tables & chairs for continental breakfast use. This seating area generally looks a bit dirty and dated. The breakfast itself was good. The room looked very nice, was very quiet and the bed was very comfortable. The bathroom area in the room looks a […] bit dirty. While I was grateful to have a room here and it was decent enough for the price, next time I'd make the effort to find something nicer and closer to the convention center. Read moreGenuine Expedia guest review
"Close to downtown austin"
only problem I had was the noise from the freeway which the hotel is next to and the traffic trying to get to downtown Austin but it was still only a short drive....jdjonesGenuine Hotels.com guest review
"Nice, clean, close to downtown!"
Great if downtown hotels are booked up, it was only a 5 min taxi drive. The hotel was clean but you can hear everything the people are talking about in the room next to you. Over all, id stay again!Genuine Expedia guest review
This was an ok LaQunita. The room smelled like mold which was kinda gross and the door didn't seem to shut properly. The location wasn't to bad though.Genuine Expedia guest review
"Would not recommend!"
Dirty rooms, so very dirty!! Location is ok and staff was great but I would never stay there again given the poor condition of the hotel and the dirty rooms. My carpet was wet all over from the a/c leaking, bed sheets looked like they were not changed, I could see the outside thru a crack in my door (and my deadbolt didn't work.) overall probably the […] worst experience I've ever had at a hotel. Don't go there. Read moreGenuine Hotels.com guest review
Provided basic needs and was a close location ; especially to my daughter's apt. Free breakfast was not worth eating and coffee was horrible. Biggest complaint was that the Expedia rate was $25 more a night than the basic LaQuinta rate.Genuine Expedia guest review
I tried to change my reservations. The front desk Secretary said I had to ask Expedia since I booked through them. I called Expedia and they ended up calling the Secretary. This to me means unknowledgable staff. My friend found mold growing at the bottom of the shower curtains. There was a used, wet towel on top of the shower rod (that holds the curtain). […] They obviously do not clean their hotels thoroughly. The only reason we stayed here was because it's close to downtown and cheap because all the hotels were booked for a big event. Read moreGenuine Hotels.com guest review
"Good location for Austin"
Good location. Was happy with staff and had comfortable price for the cityGenuine Expedia guest review
I would stay at this hotel again.Genuine Hotels.com guest review
"Bad impression for La Quinta Hotels"
I thought the lobby was unclean, old, and the staff was dirty looking. There was a condom wrapper in the garbage of our room. It was extremely noisy. Not all that great.Genuine Hotels.com guest review
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