It's in bad area loud music all night long from cars gangster styleGenuine Hotels.com guest review
"SO MUCH REGRET"
I had NO idea that this was a motel when I booked it through hotels.com. gross!! The room was so thick with cigarette smoke I could barely breathe when I first entered...and I am a smoker. They didn't have an alternative room available. Bats shrieked all night, waking up my friend and I several times. At 6AM, SOMEONE STARTED TRYING TO COME INTO OUR […] ROOM. They were sliding the key in, jiggling the door handle, and putting their body weight on the door. I figured it was some drunk and confused person, not a criminal, and decided to call front desk. I picked up the landline hotel phone on the nightstand and...DEAD. So I decided to call the front desk from my cell phone...STATIC. Really felt like I was in a horror flick. Whoever was trying to enter went away after about 30 minutes. The front desk people were nice but not concerned at all when I told them about the phone line thing the next morning. Don't stay here. Spend the extra money and stay somewhere where you can breathe, not listen to bats all night, and the phones actually work. Read moreGenuine Hotels.com guest review
"The staff not the chain?"
Went down for the Formula 1 event and I stayed 5 nights. The hotel is in a pretty good location and about a $12 cab ride into the city. The hotel is in very poor shape thank goodness it had a clean bed at least because that was about all it had going for it. The smell of the room was horrible anything that got left sitting on the carpet would acquire […] a smell that I couldn't get rid of. I think I will have to replace my suitcase. The shower drain didn't work and they have no maintenance people. The light in the bathroom went out on the second day. I told the desk but they couldn't fit it till someone came out with a new light bulb. So no bathroom light. There was trash in the room I found a newspaper sitting on the floor in the room from September... It was November? So it just laid there for 2 months? The tub was disgusting and looked like it had never been scrubbed, there was a dirt ring all the way around that and the toilet. At least the bed was clean and changed everyday. It was hard as a rock but at least it was clean. If I could avoid this place I would. At least all the staff was nice and always greeted me with a smile. Read moreGenuine Hotels.com guest review
"What room am supposed to be in??"
Well lets see. When we got to the hotel the front desk clerk gave us keys to the incorrect room. So we ended up walking into someone's room. So we went back and got the correct room keys. Once we got to the correct room, we opened the door to a trashed room. We went back to the front desk and let them know and the response was, 'We don't have anyone […] to clean it currently'.. After, that the front desk attendant then got me into another room. Needless to say, I shouldn't have to go through all the trouble to get into the room that I had pre-paid for. Read moreGenuine Hotels.com guest review
"US Grand Prix visit to Austin"
Place is a dump. Hallways had trash every night from other rooms, TV did not work and nobody could fix it. Carpet in room had several stains and felt moist(wet), toilet had a leak and kept me awake all night, even after I closed the bathroom door. If they do not updgrade or remodel stay away.Genuine Hotels.com guest review
HORRIBLE STAY. I should have known by the 2 stars it had. I booked 5 rooms here for the USGP weekend, and every single one of us, had a bad experience in each room. Rooms were old and outdated, smelled bad, old furniture, old and stained sheets, old towels, old everything.Some rooms didn't get cleaned in some days, The bathrooms looked old, some had […] bugs. we will NEVER stay at another La Quinta Inn again. Read moreGenuine Hotels.com guest review
"IMPRESSED - NOT!!!"
I was greeted with a cold face and felt my business to the hotel was not appreciated. Main Entrance Lobby has a 1950's odder - OLD!!! I would not plan my next business trip with La Quinta Inn Austin Oltorf!!!Genuine Hotels.com guest review
I have stayed here a couple times due to the geographic location for work and have been pleased. Close to S Congress if you have a car, otherwise not much to do in walking distance. Staff is nice and the place covers all the needsGenuine Hotels.com guest review
"Hotel needs help..."
Great location, but the hotel needs lots of work. One person at check-in and check-out made for very slow service. The TV cable service was ridiculous. The breakfast was sub-par, only one waffle maker for 150 rooms.Genuine Hotels.com guest review
"Not La Quinta's finest hour"
Wasn't expecting the Waldorf Astoria. But also wasn't expecting the cockroach that crawled out from under my pillow. And it was pretty much impossible to find a happy medium on the shower faucet temperature. Luckily, I was only here for one night.Genuine Hotels.com guest review
"Comfy but no frills..."
Hotel was older but nice and clean- no frills. We were two rooms over from the laundry facility and it was constant noise. Lots of banging, voices, and just noise. Overall it was a decent stay and I'd probably come back if I could be further away from the laundry.Genuine Hotels.com guest review
I would not stay there again. Everything needs an update. I don't mind paying for a room if its even half way decent.Genuine Hotels.com guest review
If ever a hotel needs to be demolished and rebuilt this is the one. It is old and ugly. Walkways and exterior walls are dirty. There was vomit stains on the walkway, you could tell it had been there a while. Water in the bathtub drained very slow, standing water to my ankels. Loud talkers outside our door at 3:30am for about an hour.Genuine Hotels.com guest review
"Subpar on all accounts"
This hotel was run-down with cold service. Dirty room and bathroom - the shower was so old and gross that we didn't want to use it. Very uncomfortable beds, dirty ironing board, and dead bugs. No thanks.Genuine Hotels.com guest review
"Bad Night Sleep"
The employees at the hotel were extremely helpful and polite. Our major complaint was the cleanliness of the room and shower. The toilet ran all night long, and could only be flushed every half hour. The hotel has installed what appears to be a speaker system in the roof which emits the most awful bird noise roughly once every hour. I assume this was […] installed to keep unwanted birds away. It kept us up all night long. One night we had a man pound on every door in the hallway and yell to open the door. After 10 minutes, he stopped pounding on all of the doors. We nearly called the police. Read moreGenuine Hotels.com guest review
"Low quality room"
For a LA Quinta, I thought it condition of the room should have been better.Genuine Hotels.com guest review
"Close to Convention Center"
No frills but provided exactly what was needed - a clean place to sleep and get ready for the day.Genuine Hotels.com guest review
The restroom and tub was not clean at all there were rust marks and stains as well as the air vents were covered in dust like they haven't been cleaned in a few years. There was people living in one room right across our which was a disgusting eye sore. The location was good, close to sixth street and the capital but otherwise it's not a place I would […] stay at again. Read moreGenuine Hotels.com guest review
Hotel staff watching football game in lobby seemed disinterested in customers. Room was clean enough but outside of hotel was run down. Tried to go for a swim in the morning but pool deck was covered in bird droppings and feathers from the trees above. Disgusting. Would never stay there again.Genuine Hotels.com guest review
I planned this stop on my road trip to catch the US Open and there were issues with the television both days! I believe they got new sets and the staff does not know how to make them work!Genuine Hotels.com guest review
"You get what you pay for"
I'll admit we were looking for somewhere cheap to stay for the week but with cigarette butts everywhere, housekeeping constantly barging into our room, and constant police sirens zooming by - we will not be staying here again. On the plus side: The location was great right by the interstate and the actual room was clean.Genuine Hotels.com guest review
Smelled like smoke bad neighborhoodGenuine Hotels.com guest review
"Not So Bad..."
After looking for hotels near South Congress, I passed this one over a few times because there were some rather terrifying reviews about this hotel. But the price was the most affordable thing for my wife and I so we just took a risk. And all in all, it was fine. I'm not really sure what people were expecting, but for what I would assume the average […] rate is, you can't expect a super high end hotel. It wasn't the most pristine hotel I've been to, but it's not like I was afraid to sleep in the bed because of what might be crawling around, on, or in it at night. The hotel was right by a bus stop that if you didn't have a car or feel like walking, you could get downtown pretty easily. Walking to South Congress is about 1.5 miles and you have to snake through a neighborhood, but it's not so bad if you keep the heat in mind. Read moreGenuine Hotels.com guest review
Basically no TV because not even one channel was working, so if you are a big fan of TV DO MOT GO TO THIS HOTEL, and if u read other reviews you will believe me and also toilet flush was not working properly :(Genuine Hotels.com guest review
"Not like the pictures on line."
The pictures on the website were not at all accurate. The website showed different rooms and design. The building is falling apart. The lobby was gross. Our room door's deadbolt was broken. The bathroom door looked liked someone kicked it. There was some type of gunk on the wall.Genuine Hotels.com guest review
The beds were really tiny and there were stains on the carpet that kind of freaked me out a bit... But other than that for the price I paid I wasn't expecting much so the hotel served it's purpose.Genuine Hotels.com guest review
One of the worst hotel experiences that I've had. The following was encountered: No towels, very strong urine smell, no trash can, and horrible TV reception.Genuine Hotels.com guest review
"Absolutely horrible hotel!"
I would never stay at this hotel! The room was disgusting, the bathroom was filthy and the room smelled like they cleaned it with a musty, dirty towel. The location was loud, right next to the highway and the hotel staff were uneducated and didn't know what they were doing.Genuine Hotels.com guest review
"Bad side of town"
Rooms are not clean. Dirty carpet. Did not wash bed coverGenuine Expedia guest review
This hotel is looking very run down. It definitely needs to be upgraded and painted. The doors have chips of wood missing in the corners, and the work table felt like it might fall over.Genuine Expedia guest review
they check us out of are room and check someone else in to are roomGenuine Hotels.com guest review
"Didn't really like it"
Didn't really like itGenuine Hotels.com guest review
"A present under our bed"
First thing we found when we got to the room was an empty beer bottle under the bed. Also, sheets were stained and it smelled disgusting everywhere. Pool water was cloudy to the point where you couldn't see the bottom. The attendant at the front desk snatched waffle maker from right in from of me because it was 11am on the dot. What made it even more […] frustrating is that the person I was in line behind who did get to make their waffle was a repair man that works for the hotel. Lol. What do you say to that customer service? If I could tip them it would be negative 100$ Read moreGenuine Expedia guest review
The room was slightly dingy, the bathroom smelled like stale urine. The pool wasn't so clean. But it was cheap. I feel like I would be ok paying a little bit more for better accommodations.Genuine Expedia guest review
The first night we stayed we asked for a non smoking room but they have us a smoking one. Woke up with a headache the next morning. Breakfast area was small but was not too bad. The second night we were givin a non smoking room which was good. But the tv did not work. We had to switch rooms twice to get a working tv. But sleep was better and we had […] a better overall stay the second night with a good free breakfast. Read moreGenuine Hotels.com guest review
"Austin La Quinta.."
this hotel from minute one was just awful. staff at the counter was rude, first thing, room was clean but old. needed an update. TV /Cable did not work for the first 4 days...i brought this up daily to management. after 4 days, i was barely able to view 6 statiions, the digital distortion made watching tv frustrating. Ice machine was broken the entire […] week. my credit key needed to be reset daily at the front desk, agsin quite frustrating. all in all I would not recommend this hotel to anyone and would never stay there again Read moreGenuine Hotels.com guest review
Not happy with cleanses of bathroom at all. Charged me 165. Couldn't really tell me why. Had to call my bank to get it released. Felt the motel should have done it rite away. Mentor hood was not great. Will not stay again.Genuine Hotels.com guest review
"Avoid if possible"
Parking lot was packed. One bed had no pillowcases; the bathroom was a mess (looked like someone with muddy feet had been dancing around in there. Couldn't call front desk via phone and had to walk down. Couldn't get moved as there were no other rooms available. Later we found that the bathroom door didn't lock (or shut all the way) and that the coffee […] machine hadn't been cleaned. Worst experience I've ever had at a La Quinta. Read moreGenuine Hotels.com guest review
I choose this location because of distance from downtown and what's around it (soco, & other spots) though out Austin. PROS: cheap but not too cheap, Staff friendly and understanding, Security on site, roving patrol, Room well kept/clean....beds comfy, ONE WAY $5 shuttle to downtown, $5 per-person, ONE WAY $5 shuttle to the hotel, Drop off & pick up […] at (5th,Trinity st.), CONS: Limited parking, Needs more ice points, Couple more towels in the room Basically if you need a place to stay and don't want drive dwntwn. This is it ! No complaints at all, this a for party goers and NOT FOR LUXURY STAY. Read moreGenuine Hotels.com guest review
"close to all sites"
goodGenuine Hotels.com guest review
"Quiet and Restful"
The room was really quiet and the AC kept me comfortably cool. The location is easy to find from Interstate 35. The room was a great value for the price.Genuine Hotels.com guest review
My favorite thing about this stay was hotel staff was very polite and the location of the hotel was perfect! We did have small issues with our toilet, was taking longer than normal to flush and showed low pressure, but hotel staff was advised and said would take care of it. Other than that, no real complaints about our stay...Genuine Hotels.com guest review
"Get what you pay for"
Stayed overnight for an ACL event. The dead bolt would not work and the TV was also malfunctioning. The room was decent. A good deal for 99$.Genuine Hotels.com guest review
The location was excellent. The only downfall was that the television wasn't working, but wifi did. Staff was great when we were checking in. We will definitely be staying again.Genuine Hotels.com guest review
"Don't stay here"
carpet was dirty & smelly - toliet leak the general hotel was not worth $95.00 a night it was more like a $45.00 motel 6 style this place needs some serious fixing upGenuine Expedia guest review
"Right in the heart of Austin"
This La Quinta was a disappointment. The room looked old and wasn't very clean. It is close to 2 busy roads and the road noise all night made it very hard to sleep. I would not recommend this La Quinta.Genuine Expedia guest review
This was a nice hotel. We were on our way to padre and decided to stay in austin for the night. The room was nice and the bed was comfortable. Right off I 35 it was close to the capital and good places to eat.Genuine Expedia guest review
"Wouldn't stay here again."
Guy at front desk very helpful. Had to change rooms as no parking on the side of the building where the room was . Didn't feel safe at night walking behind the building to get to our room. Tv in room couldn't keep a signal. Constantly going fuzzy.Genuine Hotels.com guest review
"not worth the money!"
the hallways were musty and the rooms were not clean. they did not provide any soap or shampoo/conditioner in the bathroom. the free breakfast was mediocre at best.Genuine Expedia guest review
"Not worth the money..."
For the price I paid for a friend and I to stay there it wasn't worth it! It ended up being quite a bit over $100 a night, the hotel was more like a $60-$70 a night hotel. The biggest issue I had was the service. We were in town for a sporting event and took cash for everything, when we got there the female working the front desk told us even if we […] paid cash in full up front they would still put a hold for the full amount of the stay on our credit card. I requested the manager and he told us that they just had to put a hold on the amount of 1 night. When we asked why the did it like that the clerk told us it was "because of renovations on the hotel", WHAT?! Overall the hotel was alright but the service absolutely sucked and the pictures advertised were nothing like the real thing!! My advice is to pick somewhere different if you can. Read moreGenuine Hotels.com guest review
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