"not worth the money!"
the hallways were musty and the rooms were not clean. they did not provide any soap or shampoo/conditioner in the bathroom. the free breakfast was mediocre at best.Genuine Expedia guest review
"Not worth the money..."
For the price I paid for a friend and I to stay there it wasn't worth it! It ended up being quite a bit over $100 a night, the hotel was more like a $60-$70 a night hotel. The biggest issue I had was the service. We were in town for a sporting event and took cash for everything, when we got there the female working the front desk told us even if we […] paid cash in full up front they would still put a hold for the full amount of the stay on our credit card. I requested the manager and he told us that they just had to put a hold on the amount of 1 night. When we asked why the did it like that the clerk told us it was "because of renovations on the hotel", WHAT?! Overall the hotel was alright but the service absolutely sucked and the pictures advertised were nothing like the real thing!! My advice is to pick somewhere different if you can. Read moreGenuine Hotels.com guest review
"Small rooms no fridge"
Did its job but nothing fancy here. Close to downtown.Genuine Expedia guest review
"Unidentified wet spot"
Dirty nasty horrible poor location and some wet spot in carpet that did not go away or dry up- moved after one nightGenuine Expedia guest review
The hotel was fine. One of the people in my party required a mini fridge for the room due to a medication that needs to be refrigerated, one of the desk clerks made a slight problem about that but in the end we ended up with one.The first day at the hotel our room didn't get cleaned, but the next day we asked for housekeeping service and it was done. […] The hotel is older but clean. It is close to the highway that leads straight into Austin. It takes no time to get to downtown! Read moreGenuine Hotels.com guest review
"HORRIBLE HOTEL STAY"
I booked thru Expedia and asked for a no smoking room. While the guy at the front desk was nice, he set me up with a room for smoking. For non-smokers that was horrible. The Smell OMG ! I called the front desk and spoke with the same guy Jeff who check us in, and explained that we wanted a no smoking room. He apologized and advised there were no other […] rooms available. I did not get a good nights sleep. check out was at 12 pm.. I left @ 7 am. I asked to speak to the manager while checking out. The guy at the front desk told me the manager was not in, but would be happy to have him call me. 1 day later and still no call. The TV was also very pixelated. you could not watch any tv. BAD BAD BAD Place. Read moreGenuine Expedia guest review
The light in the bathtub room did not work. When I called the desk, I was told to turn the bulb...the buld was behind a cover and unavailable. So, we showered in the dark! Also, when I moved out the table to play games, the leg was broken. When I reported it, nothing was done. I did report it the next morning during checkout.Genuine Expedia guest review
Expedia and Hotels.com both showed me pictures of my room that varied greatly from the room I received. The room I saw supposedly had a roll out couch, two queen beds, a mini fridge, coffee maker, a large tub, and a microwave. Instead we received for a whopping $153 a night per room (which we had two of) two full size beds, no fridge, no microwave, […] a coffee maker with spiders in it, a shower tub made for children with very small towels, and no roll out couch. I trusted your sight because La Quitnta inns and suites are usually very nice: however, a motel 6 would have offered me more than they did (and that is not intended as a choice) .David Read moreGenuine Hotels.com guest review
Very disappointingGenuine Hotels.com guest review
Did not like it at all...What else is there to talk about but to be negative about the hotel itself, all around it just needs to upgrade.Genuine Expedia guest review
Rooms smelled like smoke for being non smoking rooms. Staff was all over the place they couldn't all be on the same page or communicate well. Overall I wouldn't recommend or stay there again .Genuine Hotels.com guest review
For the money this room cost, I expected more. Let me start by saying the staff was wonderful, they did what they could. But for this kind of money I expected a refrigerator and/or a microwave, but it had neither. A curved shower curtain bar is in almost every hotel I've stayed in over the past few years, but not here. And the worst thing, the TV didn't […] work. They tried and tried, and ended up moving us to another room, where it worked better, but still not great. Wasn't a horrible stay, but wasn't impressed either. Read moreGenuine Hotels.com guest review
"Alright, but not great"
The staff is nice and friendly. The common areas are clean and sufficient. The room was my only issue. The beds were soft, clean, and comfy, which is what I was looking for, but there was someone else's hair in the sink and soda stains in the sink as well. When I get a room, I expect it to be completely clean of other people's trash, hair, and debris […] and not kind-of-clean like someone just left, but didn't pick up after themselves. Cleanliness is friendliness and this La Quinta was subpar on being clean. Read moreGenuine Hotels.com guest review
"Shabby, in high traffic area next to a freeway."
Noisy, poorly and Inadequately staffed by inexperienced people. Sink and toilet backed up. Carpet grungy. Flying gnats.Genuine Expedia guest review
"The worst place to stay"
The last night I was there I arrived at 10:30 at night and found all of my belongings were gone. The office took all of them and could not find them until I became extremely irate and threatened to call the police. After that was finished and I proceeded back to my room within an hour the power went af from someone flipping off breakers from a hallway […] electric panel that was unable to be locked. I will never stay at this hotel again and I am not sure if I will ever go go another La Quinta again! Read moreGenuine Hotels.com guest review
"Good value for the money"
The hotel rooms were clean but in need of some work (the sink didn't have a plug and the bath didn't even have a grate over the plug hole. There is virtuallt no sound proofing and my room was located near I35 so was pretty noisy all night long. The breakfast was reasonable with a decent enough range. The majority of the staff were friendly and helpful […] but I encountered one lady at reception who was fairly rude on the day of my check out. The night before I had asked a friendly night worker if it was okay to store my bag the following day as I still had 1/2 day conference to attend till mid afternoon and she said that would not be a problem. However the following day the new receptionist told me it was not usual to store bags and that she took no responsibility or liability for my bag if it was stolen and told me the lady from the night before should not have said it was okay to look after my bag. My bag was safe and sound when I returned and the people on the desk were friendly and helpful when I returned but the experience left me a little disappointed. The hotel is a good loction for s. congress avenue and great if you have a car to get to the downtown area. I walked back one night and the area was safe but approximately 2 1/2 miles from downtown. It is conveniently located for I35 access and has a reasonable public bus service close by. There are also several restraunts and food truck within 5 min walk,. Read moreGenuine Hotels.com guest review
"Worst price-value hotel experience"
Instead of one star, I would give the motel maybe two stars if the price we're cut by half. The dead roach in the bathroom, no cups but an ice bucket, loud stay up late neighbors, unpainted dirty looking exterior, and -943 era bathroom all contributed to the "experience".Genuine Hotels.com guest review
"Only in emergencies"
Seriously, only in emergencies ...Genuine Hotels.com guest review
"Decent hotel 2 miles from convention center"
The staff were very polite and helpful. The main lobby area lacked comfortable couch seating; only had tables & chairs for continental breakfast use. This seating area generally looks a bit dirty and dated. The breakfast itself was good. The room looked very nice, was very quiet and the bed was very comfortable. The bathroom area in the room looks a […] bit dirty. While I was grateful to have a room here and it was decent enough for the price, next time I'd make the effort to find something nicer and closer to the convention center. Read moreGenuine Expedia guest review
"Close to downtown austin"
only problem I had was the noise from the freeway which the hotel is next to and the traffic trying to get to downtown Austin but it was still only a short drive....jdjonesGenuine Hotels.com guest review
"Nice, clean, close to downtown!"
Great if downtown hotels are booked up, it was only a 5 min taxi drive. The hotel was clean but you can hear everything the people are talking about in the room next to you. Over all, id stay again!Genuine Expedia guest review
This was an ok LaQunita. The room smelled like mold which was kinda gross and the door didn't seem to shut properly. The location wasn't to bad though.Genuine Expedia guest review
"Would not recommend!"
Dirty rooms, so very dirty!! Location is ok and staff was great but I would never stay there again given the poor condition of the hotel and the dirty rooms. My carpet was wet all over from the a/c leaking, bed sheets looked like they were not changed, I could see the outside thru a crack in my door (and my deadbolt didn't work.) overall probably the […] worst experience I've ever had at a hotel. Don't go there. Read moreGenuine Hotels.com guest review
Provided basic needs and was a close location ; especially to my daughter's apt. Free breakfast was not worth eating and coffee was horrible. Biggest complaint was that the Expedia rate was $25 more a night than the basic LaQuinta rate.Genuine Expedia guest review
I tried to change my reservations. The front desk Secretary said I had to ask Expedia since I booked through them. I called Expedia and they ended up calling the Secretary. This to me means unknowledgable staff. My friend found mold growing at the bottom of the shower curtains. There was a used, wet towel on top of the shower rod (that holds the curtain). […] They obviously do not clean their hotels thoroughly. The only reason we stayed here was because it's close to downtown and cheap because all the hotels were booked for a big event. Read moreGenuine Hotels.com guest review
"Good location for Austin"
Good location. Was happy with staff and had comfortable price for the cityGenuine Expedia guest review
I would stay at this hotel again.Genuine Hotels.com guest review
"Bad impression for La Quinta Hotels"
I thought the lobby was unclean, old, and the staff was dirty looking. There was a condom wrapper in the garbage of our room. It was extremely noisy. Not all that great.Genuine Hotels.com guest review
Low cost and good enough for a working weekend. Wouldn't take the wife and kids there. Yuck overall. Low cost is why I stayed there.Genuine Hotels.com guest review
"We liked the shuttle bus option vs taxi"
Shower/tub left a lot to be desired but the hotel itself was ok for a last minute bookingGenuine Expedia guest review
"Not too shabby"
Good room low noise level slept like a babyGenuine Hotels.com guest review
Door to the room has a large crack between the door and the door frame. Light can shine through.Genuine Expedia guest review
"Shabby, shabby, shabby"
The hotel room we stayed in was in pretty poor shape. The linens were not clean, nor was the floor or bath. I travel for work and this was one of the rare instances that I said to myself, wait until you get home to shower. It was dirty and there were even tiles and flooring missing. The shower curtain and bedding was dirty. I stayed on the weekend and […] boy were there some party goers that stayed there, too. The evening I was there, a drunk and profane couple yelled from 2:30 until 4:00 a.m. I booked here as it was close to downtown and SoCo, but would have stayed farther if I would have had cleanliness and peace to sleep through the night. One positive was the staff was very friendly. The condition of the hotel was very poor though. Read moreGenuine Hotels.com guest review
I was expecting a nice clean but at this hotel wasntGenuine Expedia guest review
"Close to Down-town and Affordable"
The hotel wasn't the cleaniest or the nicest but it only took us 5 minutes to get to downtown. All in all, I believe this was a good.Genuine Hotels.com guest review
This hotel was very reasonably priced in terms of allowing pets and location to downtown; however, the room cleanliness was below satisfactory. The carpets were covered in stains, the bathroom was dirty, and the shades and bedding had small stains. The maids didn't bother coming by our second night at the hotel. I would recommend this hotel if you're […] not interested in the cleanliness but rather price and location, but I do not plan on staying here again. Read moreGenuine Hotels.com guest review
"Needs renovation bad place"
I stayed for 2 days this past week on a business trip this place needs big time renovation the carpets smell and paints come off the walls.. Staff are inattentive and did not wake me up for the morning call on both days in spite of me reminding them, was told the phones are not working while in fact the phones were working .. It was like living in a […] Motel .. Sorry I will not book there again Read moreGenuine Hotels.com guest review
This hotel was in a great location, easy in and easy out. The room looked freshly updated and painted. Everything was clean and it felt comfortable. Yes, there was traffic noise, it's at the corner of a busy intersection and the freeway, it's to be expected, but that was easily solved with earplugs. I got my room through Expedia, so I'm guessing that […] if you book through the hotel, you can get a room on the inside and that should solve the traffic noise. Yes, it's an older hotel but for it's age our room was, nice. There are not really any complaints here. We used the money we saved paying more somewhere else to eat out at a really nice restaurant. Overall, it's worth the amount I paid! I will be doing this one again. Read moreGenuine Expedia guest review
"dirty, in poor repair and badly run"
the room was dirty. the shower was broken and the drain was blocked. there was no plug, so bathing wasn't an option. it took 3 days to get more than 3 towels for the room, when we have 4 people staying in it. all the ice machines were broken. the staff were unresponsive, and the front desk was often left unattended for up to 20mins at a time - which […] is very annoying given that the room keys kept cancelling themselves. when issues were reported, remediation was promised but never delivered - the drain remained blocked with hair for the duration of our stay. additionally, the pool was too filled with debris to use, and we were kept awake on 2 of the 3 nights by groups of drunk, foul mouthed people shouting outside our room at 2 or 3am. this went on for upward of 40min at a time, with no intervention by hotel staff. Read moreGenuine Expedia guest review
"Four exits from Sixth street."
Hotel was decent, but room service could've been better. Room service came by one time during our two day stay, constantly running out of towels. Hair dryer was broken. But overall, the location of the stay was satisfying.Genuine Hotels.com guest review
The room was smelly. There was mold on the ceiling of the bathroom and the carpet is full of stains. Overall the room was dirty. The water pressure in the shower was very low and it was also placed very low in the wall. I had to lean down in order to get my hair wet and I'm not freakishly tall or anything. The plus side is that there is a private shuttle […] that comes by the hotel and takes you to 6th street for $5 each way and it runs until 6 am. Read moreGenuine Hotels.com guest review
"You get what you pay for..."
This is my second time staying at this hotel (both times on a Friday). The price makes it attractive, but you must be willing to overlook the late night parties. On both of my stays parties occurred in nearly adjacent rooms and lasted well into the evening/ early morning. If you are a light sleeper this hotel may not be for you.Genuine Expedia guest review
"Close enough to the fun things in Austin"
It was a place to sleep.Genuine Hotels.com guest review
Very dissatisfied due to no television and non working hair dryerGenuine Hotels.com guest review
The first room I was assigned to had no lights that turned on, except in bathroom. They gave me another room and there was mold in the bathroom and the carpet was dirty, as was the first one. The third room was nice and appeared clean. It was acceptable and comfortable. It was missing a microwave, which it was suppose to have, although I didn't need […] it. The exterior of the hotel was dirty and somewhat smelly. Read moreGenuine Hotels.com guest review
"Never go through Expedia to make your reservations"
Never make your reservations for any of your needs for a trip: i.e. Hotel, flight or car rental or all 3 or just get a room. Even if it take more time always call the hotel yourself to make the reservations. The hotel was dirty & the hotel is located just to close to the HWY. & to many colorful people always walking around @ all times of night. The […] staff was friendly, but in the room the water in the tub was constantly running & it stunk & yes it was an old building & they didn't charge for our pet. The carpet was dirty & needs to be taken out & maybe they need to replace it with tile. I didn't even want my pet to eat from him bowl because I didn't wanting him licking anything off the carpet. It wasn't their fault. Expedia representatives never contacted them as to what we needed & to check if there was any rooms available. Thank God it was for only 1 night. We can say that the breakfast was good & having a check out time @ 12:00 pm was a great thing. we can never say "never again" because if push came to shove we would stay there again; however we would be calling them directly & not go through Expedia again. Read moreGenuine Expedia guest review
When you pay any amount of money a night for a hotel you at least expect to start your stay with clean bedding not what the last guests slept on. My twp pillows had food marks and a strong smell of perfume and the sheets were crushed indicating this was not fresh linen. Having got into the room and bed very late the person in the lobby advised they […] could not do anything about it as they were the only person there. The next day I left the CHANGE MY BEDDING card on the bed to make double sure it would get changed. Nothing was changed accept the towels so I complained again with the same result of nothing can be done. Day three I final get clean bedding and a promise that they will reduce the rate to say sorry. At check out time I am told they cannot change the rate and there is nothing they can do. I was told the manager would contact me but still waiting weeks later... Avoid this place if you don't want your holiday ruined. They could have made good on this problem but chose not to. Sure this could maybe happen once but twice in a row after complaining tells me they are cost cutting at the customers cost. even the free wifi didn't work. Find somewhere else to stay. Read moreGenuine Expedia guest review
The hotel was great. The room we had was clean but could have used a couple more trashcans, tissue boxes, and towels. The heater worked, the beds were comfortable, and the TV worked great. We did have loud neighbors though from 3-5AM, and the hotel security couldn't figure out where they were so they were never quieted.Genuine Expedia guest review
We came to Austin to attend the Austin Comic Con convention. Check in was quick and convenient. Continental breakfast provided was sufficient. The room was clean. We could always use more towels. Check out was also quick and convenient.Genuine Expedia guest review
"Carefull - this hotel is really a motel"
horrible room.Genuine Hotels.com guest review
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