"Smoke Free Room?"
I thought I was getting a smoke free room, but it reeked of stale cigarette smoke and kind of a chemical odor. I bought a smoke-eliminating air freshener but it didn't help. Otherwise it was okGenuine Hotels.com guest review
"You get what you paid for"
I went to ACL and really I just needed somewhere to sleep... but I didn't think it was going to be that bad of an experience... room smelled like cigarretes, bathroom wasn't cleaned... its was a really old room... no maintance at all... carpet was dirty, we actually left a day earlierGenuine Expedia guest review
"WORST HOTEL EXPERIENCE EVER"
Our room wasn't cleaned once and we had to take out our own trash and make our beds. The channel guide on the TV was broken the entire time and sometimes the channels wouldn't even load. The continental breakfast consisted of danishes and coffee only instead of what was advertised on the description and the hotel room itself. There was a room service […] menu but they had no room service. The hair dryer was broken and the toilet got clogged every time it was flushed. The only good things I can say about this hotel are the beds were very comfortable and the shower stayed hot and had several settings. Read moreGenuine Hotels.com guest review
"Not too shabby."
Anyway! All of the other reviews are from snotty rich folk that do not understand this is a "budget" hotel. Myself and three others stayed here for four days and three nights. I arrived first and checked in. I had asked if I could change our room to a first floor room, my friend had broken his leg and was on crutches, but aparently they were all booked. […] I wanted to believe but I felt like she mightve just been saying that. Oh well, friend would have to deal. I definitely booked a non-smoking room but definitely recieved a smoking one. It smelt bad but nothing a few incense couldn't tackle. The room was decent and beds were comfy. I really enjoyed the HD screen with quite a few actual HD channels. In fact, they were all in hi-def. Breakfast was not what we expected. In a few other.reviews we saw that they would possibly serving texas shaped waffles... but they were not. Yogurt, bagels, danishes, syrup (for no apparent reason) and coffee. Boo. No orange juice. No cereal. Oh and the water pressure in the shower was non existant so showers lasted forever! Decent stay. Was not horrendous like others claim. No bed bugs... at least not in my bed. Denny's in the parking lot a plus. Read moreGenuine Expedia guest review
"Don't Leave Anything Behind, You Won't Get it Back"
We requested non-smoking. Room smelled of old tobacco smoke. Biggest problem: my husband left clothing in the closet. We contacted the hotel *every day* for a week, and I even spoke to the manager once. I was told returning guests' forgotten items was "against our policy." What? Even when I offered to provide postage to send them to us? That's not just […] lousy customer service and bad business, but downright DISHONEST! It's been over a week and still nothing done, and now the manager is "unavailable" when I call. I suspect they've given away (or sold) my husband's clothes by now. Read moreGenuine Expedia guest review
"austin, tx on I-35, near down town"
Not as much breakfast as advertised. No ice bucket in room until requested. Room clean, and made up timely and good.Genuine Expedia guest review
Room was clean and bed was comfortable; staff was polite but hotel is very run-down and desperately in need of upgrades, repairs, fresh paint. My bathtub was missing the faucet to turn the shower off so no tub bath was possible. Would not recommend.Genuine Hotels.com guest review
"Cheap place but you pay for what you get"
While I was there the staff got in fights with two guests who left, there was a room fight and the whole time didn't feel really safe. Room reeked of smoke even though it was a smoke-free room when I purchased it. But the bed was clean...there was soap and shampoo and coffee...pay for what you get.Genuine Expedia guest review
It was Great, I just couldn't adjust the air or lack of. I'm not sure if it was me or the ac but I wasn't hot or sweating so I was good.Genuine Hotels.com guest review
The hotel did not have an elevator and put me on the 2nd floor, so it was sort of a pain to drag my luggage by myself up two flights of stairs. The A/C ran well. The maid service was alright. My trash wasn't emptied and I was only given another two towels - not everything I used was replaced. The sink wasn't wiped down, just the beds were basically […] made. Service was only provided on Sunday until noon and then you were out of luck with the only option to request more towels for your room. Overall, the area was nice and convenient and the price was really great. Read moreGenuine Hotels.com guest review
"location & price"
The location of the hotel was excellent for me and the price could not be beat, but, the bathrooms needed to be update, and the hair dryer in my room was not working. I must say that the staff was very helpful in whatever problem I had.Genuine Expedia guest review
Gross would never sleep here again.Genuine Hotels.com guest review
My room smelled of cigarette smoke. :(.Genuine Hotels.com guest review
"On Par with the Price"
I paid a relatively low price for this hotel. It was on par of the price. There was certainly nothing noticeably wrong with the hotel; however, there was nothing extraordinary about it either. The room's cleanliness was fine. The staff was very nice and informative about the area as I was in town for a Texas Longhorns football game. I would most certainly […] stay at the hotel again largely in part because of the price and what I received for the price. Read moreGenuine Expedia guest review
"Should not be listed in Expedia"
Bad location, very bad condition. Do not understand how it is listed in ExpediaGenuine Expedia guest review
"Dirty filthy hotel with lots of broken things"
Very bad experience. Room stinks and things are all falling apart and not enough air circulation and staff bit rude when there is a complaint. Overall a very bad hotel to stay inGenuine Expedia guest review
"Was not worth what I paid."
For the money I paid there was no microwave or fridge. TV wasn't working at checkin.Genuine Expedia guest review
"From Bad to Worse"
This is the worst hotel I have ever stayed at.. For starters, the sheets had a small red stain on them. That was in one bed, the other bed, had dirty used q-tips. We went to the lobby and she helped us out up with a new room. Discounting the fact that there were cigarette holes in the sheets, there was a white stain on the chair, and the bathroom had […] no toilet paper, with no holder for tp. Both of the major lights did not work very well. I wish i could say that it was it. But no.... The following day housekeeping came by and i declined the service, but I did ask for towels. She said that she would be right back with them... It did not happen. I had to go get them on my own. I also had to replace the key because it would not open the door. Even the TV remote was out of batteries. The customer service sent a maintenance person to bring batteries and tp, it only took 30 minutes. Not that I had anything better to do than wait in the hotel for a VACATION. That brings us to the third and final night. We get back around nine, and what do you know? Our hotel room key, does not work. A hassle to say the least So we go and get a replacement key for the second time. This key did not work at all either. When I was let in the door, the lady was on her phone and processed my keys for the third time. In three days. We didn't change the reservation or anything so why is this happening? I will not ever go to this hotel, and possibly Baymount Suites in general. Read moreGenuine Hotels.com guest review
"Don't expect anything else but 4 walls and a bed"
Maybe the hotel was overwhelmed because of the Labor Day holiday or because it was hot (104 degrees). I tried for early checkin and the hotel was full and the staff advised no early checkin. Ok I get it. Checkin was at 300pm, I returned at 500pm. Only one of the 2 rooms that I booked were ready. So my traveling group went into the one room that was […] ready at 5pm and it was hotter than well you know. An hour or so later, I received a call from the front desk that the other room is ready. That room was much cooler. I called the front desk to get maintenance up to get the room cooled down, maintenance was unavailable, so I asked for another room, was advised it was full, then I asked for a fan, surprise!! No fan available. I became increasingly frustrated and the staff just said to call Expedia and get a refund (implying that my booking with Expedia constituted no service). Overall experience was not good. It's behind me and I would not recommend this hotel Read moreGenuine Expedia guest review
"DO NOT STAY HERE"
Apparently they over booked the hotel and did not have enough rooms so about 5 families had to wait in their tiny lobby 2 hours for a room!!! We requested 2 rooms for our large family and they were on opposite sides of the property. Both rooms were filthy and even when we requested that they clean them again the bathrooms were still disgusting!Genuine Expedia guest review
Don't stay here.Genuine Hotels.com guest review
"Internet and water issues"
The staff was decent and the breakfast was alright. The problem that I had was the water pressure was terrible in the place in the shower and the water was constantly fluxing between scolding hot and melted snow. The internet was always out for 3 days as well. Not a great stay but the room was clean and cool.Genuine Expedia guest review
"do not stay here!!"
The hotel was hardly full but our room was on the second floor in the back. Just the walk to the room was scary!!! The room was adequate but I have stayed at nicer places for the same price.Genuine Hotels.com guest review
The staff members were very nice and the lobby was well-kept. Room was filthy, pool was closed, and the outside of hotel is run down. We found another hotel - fast!Genuine Expedia guest review
i stayed for 2 hrs and left the pool was closed for a week and the AC in the room was terrible will tell friends to avoid that hotel if they r in austin went to another hotelGenuine Expedia guest review
"dirty stinky rooms"
moldy bathroom, torn dirty carpet, stayed 2 nights- room never cleaned by staff... dirty towels. never ever recommended to any traveler.Genuine Expedia guest review
"Not bad for what you pay for"
We where only in the room when it was time to sleep.Genuine Hotels.com guest review
"Easy Access...right off the highway!"
Overall the place was just fine. we did have a morning without hot water. I went to the front desk and they informed me it was already being taken care of. I was in a non smoking room which had multiple burns on the bathtub. It may have previously been smoking room but smelled fresh and clean.Genuine Hotels.com guest review
"I'll never go to a Baymont again!"
The room was filthy. Gummy bears on the floor, a stain in the corner by the bathroom door, carpet felt dirty, and the bath faucet leaked and ran loudly all night. This was our first and last experience with Baymont Inn and Suites. I would not stay here if I were you.Genuine Hotels.com guest review
"Perfect room for a family trip"
We traveled with 3 children. Our room had a small separated room, 1 queen size bed and 2 other queen size beds in bigger room. And Hotel didn't charge for extra personal. They had simple breakfast. Not a fancy hotel but clean and good price.Genuine Hotels.com guest review
"let cust know what room has"
ok but toilet had a leak and had to put towels around the base to keep restroom floor dry. Told front desk nothing was done no other room was offered. No fridge in room never was told that when we made the reservation. I guess you get what you pay for.Genuine Hotels.com guest review
I booked this online, the pictures do not show how shabby the hotel really was. I was staying with my grandchild with disabilities and the room's top bar lock was broken. The toilet did not flush and there were men hanging out on the balcony drinking. I did not feel safe and chose not to stay.Genuine Hotels.com guest review
I will stay there again if the price is right, as I did this time.Genuine Hotels.com guest review
It was fine, but a man was sleep under the stairway. To many empty beer bottles.Genuine Hotels.com guest review
horribleGenuine Hotels.com guest review
Staff was fine,room was another storyGenuine Hotels.com guest review
"DO NOT PAY FOR A ROOM HERE"
Although this room is located right off I-35, I wouldn't waste any money at this MOTEL. The room smelled awful and it was dirty. The walls were dirty and so was the floor. After spending a total of 30 minutes in the room, my husband and I checked out. If you're looking for a cheap place to crash and your standards are low, then this would be perfect […] for you. Read moreGenuine Hotels.com guest review
"coming home from school"
hotel is very close to every thing that I need.on and off 35Genuine Hotels.com guest review
"convenient to downtowj"
The stay was fine. Although an older hotel, it appears to be maintained reasonably well. The parking lot was well lighted and having Denny's next door was very welcomed. An added bonus was having Wi-Fi at no charge. The location was great, traffic into downtown was not a problem , a 15 minute drive.Genuine Hotels.com guest review
A terribly dirty unkept hotel. Sheets were dirty, bathtub had mold. I drove back to Houston that night and did not stay due to the conditionsGenuine Hotels.com guest review
"Hotel needs serious attention"
The Baymont is obviously an older hotel but there is no excuse for the odors of smoke and animals in the room and the poor condition of the fixtures. The bathtub had a faucet that continuously ran, not dripped. I wanted to report it when we checked out but there was nobody on duty even though I waited for 10 minutes.Genuine Hotels.com guest review
"Clean inside, dirty outside"
Cheap rates. Room was clean and functional. Oustside was dirty, day laborers all around hotel.Genuine Hotels.com guest review
The room was afwal, the door look like it has been kicked in and was not repaired well. you could hear the wind and every passer-by that walked by. the door would shake when the next door neighbor would open and close their door. the floors were stained and looked dirty.Genuine Hotels.com guest review
"Very poor service and quality"
Will never book here again. And will never recommend either sorry.Genuine Hotels.com guest review
"Perfect location for Lonestar Roundup"
Upon check in I was able to request a downstairs room, we stayed around the backside which was a quiet location and plenty of parking. Neighbours were noisy on the second night but that's not the hotels fault. The room was very nice, comfortable, clean. No microwave or fridge, but ice machine just around the corner. Maid came in and made up beds and […] gave us fresh towels daily. Breakfast was well stocked and didn't run out of food even though we were a little later on in arriving for breakfast. All in all a great stay, perfect location for the car show without even having to get on I35 and the stationary traffic there. Close to downtown also. Read moreGenuine Hotels.com guest review
"Not too far from our event"
The only thing we didn't like about it, was that we were on the top floor. I guess it was because we wanted a non-smoking room. Shouldn't the smokers be on the top level because smoke rises? It wasn't too bad though. I will definitely stay there again. Clean room and comfy beds! The price was reasonable as well.Genuine Hotels.com guest review
Dirty. Should not be called a hotel but a motel. Would not even recomend to a truck driver.Genuine Hotels.com guest review
"Not worth the price"
This hotel is in severe disrepair. Some painting was being done but you can't but lipstick on a cow to call it USDA certified beef. Faucet was leaking all night, walls were stained, tub was stained, drywall was patched up, hair on the nightstand...Genuine Hotels.com guest review
"Gross gross gross"
This is potentially the worst place to stay in Austin. Terrible service hair in the bathroom unwashed bedding and insecure. Everything was so old and dirty! We had reserved this place for three nights. Needless to say we changed hotels after night 1!Genuine Hotels.com guest review
"Noisy in a Dicey Neighborhood"
You expect a motel near a freeway to be somewhat noisy, especially on a festival weekend. However on Friday night several car alarms went off. On Saturday night someone pulled in with their stereo blasting at 5 am. By Sunday the South by Southwest Festival was over so i was looking forward to a quiet night of sleep. it was quieter, until the trash trucks […] arrived at 6am. The room itself had bottles and tissue under the bed, but at least there were no bodies.The neighborhood was seedy at best. The breakfast was ok.. The computer in the lobby was out of order the whole time I was there. Read moreGenuine Hotels.com guest review
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