The air condition not working. It is open to outside which was not shown your pictureGenuine Hotels.com guest review
"Cheap Price Cheap place"
The price was a steal and I can see why. My room appeared to be clean, but a noticeable musty mildew odor -- not pleasant. The TV signal was choppy, the bathtub was tiny. In addition, the ice machine and soda machine on my floor were both out of order. Just plain annoying.Genuine Expedia guest review
not bad for the price, the second night we had a problem with the room key but staff was very nice about trying to fix it and let us into the room. we also had no hot water the first day, but they had a lot of people staying at the same time. might stay there again was close to everythingGenuine Hotels.com guest review
"Nice hotel close to UT and Capital."
Was a very pleasant stay. We will be staying often, as our son will be attending UT in the Fall. The bed was comfortable and the room was very clean! Breakfast was adequate and the eating area was cleared and cleaned often.Genuine Expedia guest review
Service was good, clean and not bad for the priceGenuine Hotels.com guest review
"North Austin Deal"
Great if you want to spend time in North Austin. Stable as a La Quinta in normally is.Genuine Hotels.com guest review
okGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
Hotel okay, pretty run down by La Quinta standards. Room was fine but shower didn't work well (water all kept coming out of bathrub facet). I called to have it fixed and the guy comes by at night while I'm asleep, then took two days before he came back and fixed it so I had a proper shower for one night only out of 6.Genuine Hotels.com guest review
confortableGenuine Hotels.com guest review
"hotel is run down and needs to go"
Maybe about what I expected for the price. Was warned by 2 different people about the drugs and crime in the area. I was there lest than 10 hours. Had to take a cold shower and breakfast was not much to chose from.Genuine Hotels.com guest review
"Expected more, not disabled friendly"
Upon check in there was only 1 staff available at the desk. We waited about 20 minutes to check in. There was another staff person there but she stood around for a bit, not sure why she couldn't help us out. We were traveling with 2 different credit cards that day. One card had funds for the hotel fee and the other card for food, gas, etc. When the […] clerk finally runs our card to pay for our stay it says card declined. I immediately logged into my phone app to check the transaction. Sure enough it went through, so im not sure as to why on their end it said "card declined". After standing already 40 mins, the clerk only says "you have to call your bank". What? I was already getting irritated. Then they point to a sign right in front of me that explains the disclosure for the debit card process. It read something about "transactions are drafted right away and may take 7-14 business days to complete". Ok understood but didn't have anything to do with the situation for my transaction. Again making it seem like our fault. Then a manager goes on to say that when they run the card their system always runs it for 100 dollars extra or so and they have control over that. He then tried to explain to me that's the reason they have the debit card sign posted for all to see. Well this sign CLEARLY does not say that their system wants to hold extra money! That explains the card declined situation. The card run only had hotel amount needed. Something no fault to the consumer. Dissapointed! Read moreGenuine Expedia guest review
"Worst Hotel to Stay"
We stayed in couple of other hotels, but we had very bad experience in this one. The phone over there was not working, I did not get any charger slot for my phone, I had to put it in charger near handwash (possibility of water spilling on phone), Which was terrible. Could not disconnect the lamp or TV power cord, because they were very old and they […] were taped for insulation. The floor was uneven. The room was not clean. I would never recommend this hotel. Read moreGenuine Expedia guest review
Quiet, excellent ubication , big pool, reception very friendly.Genuine Hotels.com guest review
We thought everything was great!!! The room was very clean the service was great. We will stay there again for sure.Genuine Hotels.com guest review
Okay for the priceGenuine Hotels.com guest review
"State tournament - UT"
all was good except La Quinta points can not be acquired because we used Hotels.comGenuine Hotels.com guest review
"Good place to stay, except for internet as always"
Internet is always too slow at La Quinta's. Even for normal web site pages. Open very slowly.Genuine Hotels.com guest review
"You get what you've paid!"
Room was clean but dated, people at reception very attentive and courteous. Breakfast too simple. I didn't feel secure since they gave us a room at the back of the motel where everybody could enter since is not gated. Definitely do not stay again.Genuine Hotels.com guest review
"Inn means motel - so be careful"
The quality of the hotel was poor but the service was good. Bathrooms are not closed in so be careful who you share rooms with.Genuine Hotels.com guest review
"close to the city for sightseing"
conveinant and close too many things. good stayGenuine Hotels.com guest review
"Served it's purpose"
I had a hard time getting off the highway and pulling in to the parking lot for this hotel. Overall the hotel served it's purpose, and provided a comfortable place to sleep. I did see a baby cockroach on the floor on my last day there, and it was evident that the room hadn't been cleaned well when I found a women's shoe under the bed. I would recommend […] this hotel to someone who wants an inexpensive place to stay that is relatively close to the highway, and equidistant to the airport and downtown. Read moreGenuine Hotels.com guest review
"Clean affordable hotel centrally located"
I would call this your standard La Quinta - it was nothing overly nice, but for the price it was a good deal. The room was clean and spacious and had comfortable beds. It is also conveniently located just north of downtown Austin. Upon arrival the lock on my door didn't work, but maintenance was up there right away to fix it. If staying in Austin for […] a night or two in the future, I'd stay here again. Read moreGenuine Hotels.com guest review
They put me in a smoking room because that is all they had left. But they didn't tell that to me when I checked in. They even made me sign a form that said a would not smoke in the room. One of the worst hotel experiences ever.Genuine Expedia guest review
"close to the mike meyers stadium"
our room was not cleaned until we left on the 2nd dayGenuine Hotels.com guest review
Decent hotel for a good price.Genuine Hotels.com guest review
The staff was very friendly. My stay was better than I'd expected.Genuine Hotels.com guest review
"Within Walking distance of most needs"
Comfortable bed and clean rooms. TVs were very nice and had advanced cable with showtime. Was extremely surprised, for the price this was an excellent hotel.Genuine Hotels.com guest review
"Very rude staff, will not return"
This was a two night stay and I am disappointed that I returned for the second night, but I was exhausted and thought I would be heading home that day, so I hadn't made reservations, so I went back. Rude staff with an obvious language barrier, they told me one thing, told the manager another, so I was left in the middle. Manager and maintenance came […] into the room in the morning, despite the do not disturb sign, to work on the phone which was working fine. I will not return and am very disappointed in La Quinta. Also, if you go, be advised that they are a credit or debit card only facility, including the vending. I expect to pay more at a vending machine at a hotel than elsewhere, but they charge more than what the machine says. Not a big deal until you realize how many people are being overcharged every week. Read moreGenuine Hotels.com guest review
Rude management, wakeup calls that don't come, disregard of do not disturb sign, wanton insults and failed communication with my hearing-impaired daughter. Also, they don't accept cash, even at the vending machines, so while machine says $1.50, you'll be charged $2.25. Minor problem until you realzie how much money is being taken from unsuspecting customers, […] especially when there is a gas station very close. Read moreGenuine Hotels.com guest review
Continental breakfast was horrible. The fake waffles and bagels should not be servedGenuine Hotels.com guest review
The hotel is not very fancy, but was priced reasonably, and had all the conveniences I needed. Easy access to the Interstate. I would recommend this hotel. Free parking was nice.Genuine Hotels.com guest review
We stumbled on an awesome arts and crafts show with interactive activities for the grand kids, it was a great surprise and hotel was very centrally located between downtown and round rock where the grand kids liveGenuine Hotels.com guest review
"Not bad for the price"
Everything was fine except for our bathroom which looked like it hadn't been cleaned in awhile. Also the breakfast was a little disappointing. Outside of that it was fine.Genuine Expedia guest review
"Good location and competitive rate."
Overall the stay was fine... although I was disappointed to find that after specifically booking a smoking room on the website this is actually a smoke-free property. Other than that small inconvenience the hotel was as advertised.Genuine Hotels.com guest review
It was a motel instead of a hotel. The rooms have outdoor entrance and didn't look safe!Genuine Expedia guest review
"La Quinto = SLOW WiFi"
As has been true at every La Quinta I have stayed at, WiFi is TOO SLOW! Very irritating since this trip was an apt searching trip. Had to use my phone to search. Even routine sites take MINUTES to load. Every other hotel I've stayed at was fine. What do they know that La Quinta doesn't?Genuine Hotels.com guest review
"Break-in of Vehicle"
Hotel was nice, staff was great, room was clean. With three security guards standing out front, I would have never guessed that my vehicle would be broken into overnight. I found out that the Austin police department was very nice, something I should not have had a reason to have known. So, a $139 stay is going to cost me at a minimum of around $4000 […] for vehicle repairs, and replacement of my stolen property. Disappointed to say the least. Read moreGenuine Hotels.com guest review
Me and family really enjoyed our stay.Genuine Hotels.com guest review
Everything ok, bathroom terrible.Genuine Hotels.com guest review
"Comfortable Clean Room a Little Outside the City"
It was a comfortable room and clean, though not a whole lot available on foot in the immediate area and relied on short cab rides. It was fairly close to the area of downtown where my friends were staying so it lessened the cab rides and costs.Genuine Hotels.com guest review
"armpit of La Quintas"
The maintenance was very poor. The electric outlets didn't work, the door to the outside was old and had no sealant so you could see daylight from around the door, the bathroom tile was old and cracked. The cleaning staff was really loud and started shouting at each other as soon as they arrived. The breakfast was packages of fake waffles. They shut […] off the water in the middle of my shower. The street noise is awful, especially considering the state of the door. You could hear everything going on in the rooms around you. Don't stay here!! Read moreGenuine Hotels.com guest review
When I got into room, I uses the restroom then I went to wash my hands and noticed small pieces of hair all over sink and on counter. I used wash cloth and cleaned it. Then I noticed some mark on the door when I looked at it closely I realized it was blood stain. It looked ugly. I was tired and didn't want to change rooms so I stayed in that room. However […] I called the front desk to inform of hair and blood stain. The receptionist, instead of asking me to hold, she started to talk to another customer whilst I was talking on phone to her. Iby this time I was angry and hung up. She never called back to apologize. I used to manage a motel and I thought for a franchise this was not up to its standards. I have stayed at much better la quintals before. Sorry cannot give good points to this particular one. I am surprised they are passing their inspections! Read moreGenuine Hotels.com guest review
Only stayed one night but the room was clean and modern. Outside of the hotel was old and did not give the appearance of being a clean place to stay. We were pleasantly surprised upon enteeing the room. This was one of the few moderately priced hotels in Austin. Would definietely stay there again.Genuine Hotels.com guest review
"Really old and worn down."
It doesn't matter how clean when everything is worn down. Walls have water damage and other issues near the floor but they think paint covers it! Just really in need if tearing down and starting over. Even the sign is half missing out front.Genuine Hotels.com guest review
Arrived to find my paid for non-smoking room was not available, only smoking room available. My wife is allergic to cigarette smoke. Only solution was to be transferred to another La Quinta 40 miles away. I had reserved this hotel as it was close to the Austin Marathon start/finish & my wife could stay in the room until I finished. With the much longer […] drive that was not feasible. I was doing a 2 marathon weekend & with the extra time to drive to the other hotel lost rest time. As I was having my booking transferred at this hotel a pregnant lady found out she had also lost her non-smoking room and her only option was smoking. She had to go find another hotel. This is a stupid policy to allow someone to check into an already paid for room through hotels.com. I would hope in fairness policies can be set so this doesn't happen. If not, La Quinta certainly does not truly respect its customers. Read moreGenuine Hotels.com guest review
"Just an overnight stay"
I had a pleasant experience. The check-in was quick, and the attendants were courteous. My room was very clean and comfortable. The area was fine, I didn't feel unsafe. So yes, I would definitely stay here again.Genuine Hotels.com guest review
We got a room at the very back of this motel and it was really sketchy. There was a group of men hanging out by our door until late. It didn't feel like a safe environment. The overall standards of this La Quinta were much lower than those at other La Quinta's I have stayed at.Genuine Expedia guest review
"Make sure you ask if the room has hot water"
No hot water ! Let the taps run for 30 minutes with no luck.Genuine Expedia guest review
"Highland Mall - Austin"
Great value for the money. Clean and comfortable. Friendly staff.Thanks!Genuine Hotels.com guest review
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