All hotels in Augusta, Georgia, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here3020 Washington Rd, Augusta, GA, 30907, United States of America, ‏Hotels.com Expert: ‎855-238-1593
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3.4 / 5Good

Score breakdown (from 211 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.8
  • Comfort
    3.4
  • Condition
    3.2
  • Neighborhood
    3.6
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2.0 / 5Fair
"It was ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The air conditioner didn't work well and there was a hole in the bathroom wall. There was also a strange odor near the front door. But other than that it was a typical stay at a hotel. The staff was pretty friendly too.
Genuine Hotels.com guest review
1 night romance trip May 16, 2015
A Traveler
US
3.0 / 5Good
"Business in Augusta"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice staff, room needs to be updated. Had guys drinking excessively and loudly late into night. Staff needed to deal with this but didn't.
Genuine Hotels.com guest review
1 night business trip May 5, 2015
Kirk
US
4.0 / 5Excellent
"Perfect for pets and people"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice, old=fashioned. Good,friendly staff.And for the hip,Starbucks is onlya few steps away.
Genuine Hotels.com guest review
1 night romance trip May 3, 2015
Robert
US
1.0 / 5Poor
"never again"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
it was dirty towels inside of the shower. Room smelled age and a bit of smoke from cigarettes. Wasn't too much on the clean side either
Genuine Hotels.com guest review
2 night romance trip Apr 24, 2015
Derrick
US
3.0 / 5Good
"Family hotel stay"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Peggy from guest services is a life saver. Thank you for helping my family with check in and being so customer friendly . When we spoke . .she listened and gave 100. Thanks Peggy .
Genuine Hotels.com guest review
1 night family trip Apr 23, 2015
Karliss
US
3.0 / 5Good
"A quick trip"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
The customer service was wonderful. The hotel stay was nice. The room was decent.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
A Traveler
US
3.0 / 5Good
"Great trip"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Everything was great
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2015
Alfred
US
3.0 / 5Good
"Masters week-extremely expensive but convenient place to stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
My wife and I stayed here for Masters weekend. It isn't a bad hotel but, for the price that they inflate it to, I would hope that they would really go the extra mile. They did not!!!
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
David
US
3.0 / 5Good
"Overall, ok sta but not up to my standards of eveo"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
The furniture did not appear clean. Chair at table badly stained. Would you feel comfortable sitting on a stained chair? Toilet not flushing well- slow sometimes had to press handle twice. Bathroom sink leaking. Had 3 animals 2 cats and 1 dog made entered room. Why? Our stay was only for 2 nights what are you coming in for? We did not request anything. This action installs "mistrust" what was she looking for.
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
A Traveler
US
4.0 / 5Excellent
"Nice close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
One of the beds was worn out bad mattres overall nice hotel I stay here when visiting hometown
Genuine Expedia guest review
Other trip Mar 2, 2015
quita
US
4.0 / 5Excellent
"Nice hotel convenient to a lot of places"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I enjoyed my stay here and would go back If needed.
Genuine Expedia guest review
Other trip Feb 21, 2015
Nicole
US
4.0 / 5Excellent
"I love augusta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The beds were a little small
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
thomas
US
1.0 / 5Poor
"Extremely old looking and needs renovations"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Old looking, needs renovations badly, poor maintenance, obsolete lobby and front desk. Room condition as if you are staying in 60's era of hotel.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
3.0 / 5Good
"Only if really needed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
There was a fight in the parking lot. It is pet friendly but be careful walking around the property because of the piles of dog feces all around.
Genuine Hotels.com guest review
3 night family trip Jan 23, 2015
Reuben
US
4.0 / 5Excellent
"Decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was decent. However, I was given a key and assigned a room that was occupied. Staff really needs to get it together. Someone that was not honest could have stolen their items.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
3.0 / 5Good
"Nice older hotel on a very busy street"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The staff was very nice. It was at a very busy street right off the freeway so there was loud noises everywhere! It was right behind a Dunkin Donunts and Starbucks so that was a plus.
Genuine Hotels.com guest review
1 night business trip Jan 20, 2015
Lori
US
3.0 / 5Good
"Needs an update"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
This hotel is in a very convenient part of Augusta, easy access to downtown and lots to do around, but it badly needs renovations.
Genuine Hotels.com guest review
1 night business trip Jan 14, 2015
Nicholas
US
3.0 / 5Good
"You get what you pay for"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The remote control was dirty, and I did see a roach crawling on the bathroom floor.
Genuine Hotels.com guest review
1 night trip Jan 5, 2015
A Traveler
US
3.0 / 5Good
"Very comfortable"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very comfortable and pet friendly. Breakfast was not very good.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
A Traveler
US
3.0 / 5Good
"RUDE DESKCLERK!!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Upon entering front desk, Deborah, behind the counter, totally ignored me for 4 to 5 minutes. When another friendly young man came in, He helped, asked questions & had me checked in within 3 minutes. Deborah would NEVER work for me.
Genuine Expedia guest review
Other trip Dec 8, 2014
friendly
US
4.0 / 5Excellent
"great"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
My stay was great. The room was very nice and comfortable.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
kina
US
3.0 / 5Good
"Business Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Okay for short overnight stay.
Genuine Hotels.com guest review
1 night business trip Nov 25, 2014
Betty
US
5.0 / 5Outstanding
"Very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very affordable and comfortable. Also, it is very well located, near to nice restaurants.
Genuine Expedia guest review
Other trip Nov 21, 2014
A Traveler
US
1.0 / 5Poor
"Run down and scary"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Found this hotel was very old and badly in need of updating and repair. One of the king bed's box springs was broken on one side, so you almost fell off when you sat down. We reported this to mgt. The A/C unit would not cool properly because the curtain to the walkway was right over it. The curtain would blow out and cause it to stop cooling well before the temp in the room lowered. There were bugs in the light fixture in the bathroom. The cleaning staff's work area was directly behind our room, so in the morning, there was a lot of loud talking, banging, etc. as the crew began their day. Not worth what we paid.
Genuine Hotels.com guest review
1 night business trip Oct 29, 2014
A Traveler
US
2.0 / 5Fair
"Not Augusta"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Rooms had a peculiar smell..we were supposed to have a non-smoking room, however, the smell was so bad and the fan so low we requested a change of rooms..the front desk staff didnt blink an evye and moved us within seconds of our rewuest..however, the second room smelled also..the hotel needs updating and a thorough deep cleaning. We travel with our dog and inderstand that other dogs were in our room before us, but i have never noticed a 'smell' in any other LaQuinta we have been in ( 14).. Our dog kept smelling the corner of one of the beds and i am pretty sure it had been urinated on..staff was great, facilities, not so much...
Genuine Hotels.com guest review
1 night romance trip Oct 29, 2014
margaret
US
2.0 / 5Fair
"DIRTY"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Torn and dirty carpet, cracked and peeling popcorn ceiling, stains on ALL the linens on both beds (including what appeared to be gobs of dried paint on a bedskirt), various dried spattered liquids on the walls, a spider on his web in corner, lumpy mattress, dimly lit, cigarette burns in my nonsmoking room...this place is in bad need of a refresh. You can only clean up a rundown place so much. It's the worst LaQuinta I've ever stayed in, and, since I travel with my dogs a lot, I've stayed in quite a few.
Genuine Hotels.com guest review
1 night family trip Oct 28, 2014
A Traveler
US
2.0 / 5Fair
"Pets allowed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We generally stay at la Quinta bc of their great pet policy. The hotel was older with really really tiny bathrooms. The comforters we really old and itchy and no extra blankets
Genuine Expedia guest review
Other trip Oct 27, 2014
family of 5
US
1.0 / 5Poor
"Worst hotel I have ever stayed in, seriously."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
We stayed here for Ironman 70.3 Augusta. This was absolutely the worst hotel I have ever stayed in. We never had a fully working toilet the 3 days we were there. The toilet overflowed our first day there. When we went down to report it, the front desk said that maintenance had left for the night and there was nothing they could do. The front desk did supply us with a plunger but that worked only about 1/3 of the time. We asked the maintenance come look at it but to our knowledge never did because it never got fixed. I had to make a special request to have housekeeping come in to sanitize the area as it had toilet water all over the bathroom and sink area. There were large, smelly stains in several spots on the carpet. We paid extra to have a fridge and microwave - the microwave never worked. We had to go down at 6pm the first full day we were there to ask that our room be serviced by the housekeeping staff because it had not been done. We had to ask for toilet paper and additional towels because when the room was made up, these did not get replenished. There was mold in the shower and the shower drain never drained well (you would have to stand in pooled water for the duration of your shower). Overall, I was very dissatisfied with the service, the hotel and the staff.
Genuine Hotels.com guest review
3 night family trip Sep 26, 2014
Jenna
US
2.0 / 5Fair
"Not a good stay. Would not return"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Structure in poor repair. Cleanliness not up to standard. Towels and bed linens old,worn and discolord
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The first room we went to had an awful, overwhelming smoke smell. As we were athletes in town for an event, this was not an option. We were given the option of an ozone machine. The room was so bad, we declined. Fortunately, the clerk was very friendly and showed us the two other rooms available. The second was about half as bad and thankfully, the third was much better. Still a funky smell, but more old and damp than smoke. When we went back to retrieve our bags from the first room, we noticed the smoke detector was taken apart, and there were burn marks on the picture frames above the bed- like someone had held a lighter to them. The room was usable for our purposes, but I did not realize this hotel had "weekly rates." The floor was so oily and gross I would not walk around without shoes. There were cigarette butts in the door stops. But noise did not seem to be an issue, and the staff was very friendly. The breakfast was surprisingly decent. They had more options than many hotels I've stayed. Location was very convenient and close to the interstate and decent restaurants.
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
3.0 / 5Good
"Clean...but found roaches"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Stayed overnight before the Augusta half Ironman. Found the room to be clean and good location around restaurants and close to downtown Augusta. However the next morning I found a small roach, killed it, then moved one of my bags that was sitting on the floor and found a second and smaller (baby) roach. Glad I didn't see them before I went to bed...probably would have gotten even less sleep then I did.
Genuine Hotels.com guest review
2 night trip Sep 26, 2014
Ironjedi
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Hairs(animal) in bed. Sheets were dirty, bed worn out.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
2.0 / 5Fair
"Close 2 bowln alley. Felt would b ok for 2 nghts."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I have serious allergies and the room hasn't been dusted in forever. The dust is really thick on the light bulbs in the lamps. Towels and cloths were too scratchy. No fitness center. And water bugs around doors and pool area and all along the parking lot was guest's dog poop! Sergio and Albreeta were really pleasant. We grade Serg a 100% for his attitude and personality. Anything we asked for he got it right away. Thank Sergio for us ladies from VA.
Genuine Expedia guest review
Other trip Sep 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
very comfortable
Genuine Hotels.com guest review
1 night business trip Sep 22, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I was not happy about the condition of the tile in shower, very molded !! Even try cleaning it myself!!!
Genuine Hotels.com guest review
7 night family trip Aug 20, 2014
Carter
US
2.0 / 5Fair
"dirty fridge and carpet"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
This was a last minute booking but I had to purchase cleaning supplies before we could even get in the bed or put our drinks in fridge. It had water in the bottom and it smelled HORRIBLE. The floor was not vacuumed and the bathroom did not look cleaned. Was offered a different room but it was late and we were tired so it was just was just easier for me to clean while they grabbed a late snack. Cleaning staff needs a review.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Mrs. Brown
US
1.0 / 5Poor
"worst LA Quinta ever"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Worst ever hotel.. sunken beds.. down to the plugs not holding the actual plug of the device. And stinky
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
Sara Brumlow
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Black mold in bathroom on ceiling and wall of tub and shower I have asthma I was in 143 and was moved to 331 and it also was in the bathroom in that room I would like some comp in return for this situation thanks
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Johnny smith
US
3.0 / 5Good
"It was ok"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room was kinda dingy. Wear socks floor is dirty. Woman in front desk was nice.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Leak in bathroom that kept floor in bedroom wet. Bugs in room due to leak. My husband and I have stayed at many Laquita inns before. But will no return to this one.
Genuine Hotels.com guest review
1 night business trip Sep 5, 2014
A Traveler
US
4.0 / 5Excellent
"Last minute booking"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We got an emergency phone call late Saturday afternoon and had to rush to Augusta. After many hours in the hospital waiting room waiting to see if our grandson and daughter-in-law were going to be okay, we decided we needed to get a hotel room. But it was 4am and we were unfamiliar with our surroundings. Hotels.com and LaQuinta Inn both were very helpful to us. I would definitely stay here again.
Genuine Hotels.com guest review
1 night trip Aug 9, 2014
Karen
US
4.0 / 5Excellent
"Nice hotel especially for the money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was very nice except that you have to walk much to far to get to the ice maker, which I believe the only one is the one in the lobby. Also, the signage was poor, nothing on front of building saying it was the hotel. We were not sure at first or if was even open.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
Dan
US
2.0 / 5Fair
"Inexpensive but not comfortable"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel was inexpensive but I did not find it was not "comfortable", meaning.....I felt a bit uneasy with the cleanliness of room. The first room that we were placed in smelt like something "died" in the room. The smell was beyond awful! We notified the front desk receptionist who was extremely kind and she changed our room immediately. The new room smelled just a bit, but the carpet was visibly dirty and so were the floors. The mattress was "broken" with a huge sunk-in hole in it. One or two of the towels had stains on it and hair on them. The location was convenient for our stay and was close to quite a few stores.
Genuine Hotels.com guest review
3 night trip Jul 26, 2014
TTT
US
4.0 / 5Excellent
"Great for animals"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Right off the freeway, comfy bed and decent room. Allows pets. Starbucks and dunkin donuts in parking lot.
Genuine Expedia guest review
Other trip Aug 3, 2014
Susie
US
1.0 / 5Poor
"Not My Favorite"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Motel was not clean. Room ceiling had paint hanging down from a water leak in the roof. Room and bath VERY small. Left and went to another motel.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
US
2.0 / 5Fair
"Would not stay here"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Booked hotel for several nights online based on other traveler's ratings. The hotel staff was very friendly and it's at a great location. That is the only reason why I gave that good ratings. Otherwise the room was clean but my room had fleas and there were bedbugs on the mattress of my fellow traveler. We did not even stay the night but ended up walking across the street to another hotel.
Genuine Hotels.com guest review
4 night business trip Jul 14, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
only issue i had is the shower head is very low
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
A Traveler
US
3.0 / 5Good
"holiday weekend"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
best deal for family with pets. holiday weekend and understaffed made for an interesting check in process. our requests were satisfied even though it took a bit of time.
Genuine Expedia guest review
Other trip Jul 8, 2014
Jen
US
3.0 / 5Good
"It was fair"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I think as most who have stayed here have discovered that it's fair conditions. It's good for a night or two just to get away but for a "real vacation" I'd definitely say stay somewhere else. The only 5 star rating I would give is the convenient location.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
J
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The employee service was excellent, and the room was clean and comfortable. The front desk attendant was great and signed me up with the rewards program real quick and easy. I would definitely stay there again.
Genuine Expedia guest review
Other trip Jun 30, 2014
BJ
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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