Mary behind reception was most accommodating . You have a wonderful employeeGenuine Hotels.com guest review
Great location. Nice diner as well as an excellent restaurant, both just off the lobby. Elevators better than at many hotels, although occasionally slow. Responsive staff. Recommended.Genuine Expedia guest review
Great Location And Easy Access To Subway, Timesquare, Central Park, And Many Many Other Points Of Interest. My Only.complaint. Would Be The Inability To Control The Inside Room Temperature. It Could Get Reall Warm At Times.Genuine Hotels.com guest review
"Good location Efficient staff Clean ,functional"
Good hotel in excellent location..don't need much more when in nyc..since most of the time out an about.Genuine Expedia guest review
Rooms are extremely small, and beds are even more small. There is no complimentary service (no coffee in the room, etc.).Genuine Hotels.com guest review
We had a wonderful stay at The Wellington. Great location, great room and helpful staff at a great price. Can't wait to come back.Genuine Hotels.com guest review
"Reasonable Price for Time Square"
For a New York Hotel, rooms are big, spacious, clean and at a reasonable price. Location is another plus. The only issue we experinced was with heating system, which didn't work, thus suffering from a cold spring night. If it where not for that, rooms would be optimal. Do not expect more than just a decent room andgood locationGenuine Expedia guest review
"2 day trip to NYC"
very small but clean room. very few amenities included. very expensive for what you got.Genuine Expedia guest review
The room is good, however the staffs in the lobby and in the coffee shop are terrible. Their attitude are bad and not helpful.Genuine Expedia guest review
"Decent hotel close to everything."
The shower was the crazy thing with the room. That was my only complaint of this place. Overall great staff and great location.Genuine Expedia guest review
"You can do a lot better"
Location is good. Other than that this is an old run-down hotel. Lobby and elevator banks smell moldy. Dated furniture and bedding. One of two chairs in the room had a huge brown stain on it. Bathroom mirror was cracked. Pillows/bedding smelled like chemical disinfectant. Gross. I was on 7th floor but the noise was horrible. I hardly got any sleep. […] It sounded like a 24 hour construction site. Also, you can hear every person on the floor opening and closing (loudly!) their doors throughout all hours. Stay away. Read moreGenuine Expedia guest review
I found the hotel to be fairly clean and the staff was very professional. I particularly liked the location as is very convenient to go to landmark spots. Also, there was a diner at the corner that you could enter through the hotel's lobby. The doorman was very helpful with the luggage and in calling for taxies. I would certainly stay there again.Genuine Expedia guest review
good location, in between central park and time square. You can walk or ride a bicycle in the morning at the central park and enjoyed the night life at the time square. It is all walking distance.Genuine Expedia guest review
"very close to central park"
very pleasant hotel. Street noise level is high. Pillows are thick and spongy. Service is excellent and interior is well appointed. Fair value.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
We got a room with rusty sink and dirty bedsheets, that was so noisy that it was hard to stay there. After we requested a new room we got a room that wasn't so noisy but still that dirty. There was rust and mold in the bathroom. Not to mention the oddly working shower. Overal this is an old ill-maintained hotel.Genuine Expedia guest review
"perfect location for access to art, music, theater"
AC did not work. Were given another room for rest of nightGenuine Expedia guest review
"Fantastic Location, Location, Location!!!!"
The Wellington is on the subway line so the convenience is amazing. We buy an unlimited Metro card for 5 days. It pays for itself the first time we use it and the rest of the trip is basically free transportation. The subway drops us right at the Wellington door. The Wellington is close to Time Sq. and Central Park. The subway gets us everywhere we […] want to go. Read moreGenuine Expedia guest review
"Would stay at Wellington again!"
My mom stayed at the Wellington Hotel for a Mother's Day trip and we were both very pleased with this hotel. Front desk staff and Bellman staff were very friendly and helpful to any question that we had. A Bellman that one staff member called "Mr. Broadway" was extremely helpful with recommendations on Broadway plays and musicals! The beds were very […] comfortable. Location of hotel is perfect with Times Square and Central Park in close walking distance. I wouldn't recommend getting room service. My mom and I were exhausted the night before we left and ordered room service. Food wasn't the greatest. Also, the TV that I used didn't have a clear picture but I was still able to watch it. Room temperature was comfortable and noise level quiet. Overall, I really liked this hotel and would stay here again! Read moreGenuine Expedia guest review
Tiny room with an even smaller bathroom . Facility is old but upkeep ok. May be good value for tourists but I won't stay here againGenuine Expedia guest review
Old hotel but hotel staff was accommodating when asked to change rooms. Great location.Genuine Hotels.com guest review
"close to central park"
We book the Welligton hotel online, but change to Backley Hotel which is more sweet for us with rome wifi and free breakfast.Genuine Hotels.com guest review
"Great visit in the big city"
This hotel was exactly what we needed. They were next door to Carnegie Hall where we were going to see our grandson perform. I met my grandson and daughter there and they also had a wonderful time at the hotel. We had a free breakfast that was really appreciated and quite tasty. Everyone was friendly and efficent. I would always check with them first […] if I ever go back to visit New York City. Read moreGenuine Expedia guest review
"Didn't have room"
Didn't have any rooms available, sent me to another hotelGenuine Expedia guest review
"Nice hotel for the money"
Clean hotel and room. Not fancy, but not too costly for NY either. It was walking distance to Broadway shows. If you don't mind a little longer walk, you can walk to shopping district and Empire State Building. It was in a safe area. My only real complaint was that the plumbing on the 11th floor was loud when someone in another room turned on the shower. […] I would stay there again. Read moreGenuine Expedia guest review
"Great price in a convenient location"
We were in town to see a Broadway show, so were looking for an affordable hotel in midtown, and this was perfect. The rate was reasonable, and they have inexpensive valet parking, which was key. The hotel is clearly old, so it shows its age in some expected ways, but it is still quite nice. The staff was very friendly and helpful. I would stay here […] again. Read moreGenuine Hotels.com guest review
"Oldie but a goodie"
This was my daughter and my second trip to NY. The hotel was very clean and our room was super small, (perfect for just 2 people) however, we only slept in there and the beds were very comfy! The hotel could use some updating but it really was not a bid deal. Tip: go to 9th and 10th street to more affordable places to eat. The hotel is about10 blocks […] from times square so bring your walking shoes! (not to far) We love to walk so it was perfect.. Read moreGenuine Expedia guest review
"The Wellington ... home away from home!"
The Wellington is beautiful, historical and ideal! Located walking distance to Times Square, minutes to Central Park & Broadway, subway entrance & Starbucks just outside from hotel. Thank you Wellington!Genuine Expedia guest review
"Great Location, quaint, well cared for hotel."
The Wellington is very near Carnegie Hall and not far from Central Park and the art museums. The staff is friendly, helpful and available. They helped immensly with transportation and baggage. The hotel is somewhat dated, but charming with art deco paintings and delightful architectural details. Everything seemed to be in good repair and the rooms were […] small, but very comfortable and quiet. We slept in one morning until about 11:00 AM and were not disturbed. There are many great restaurants close to the hotel- we enjoyed trying a variety of foods. Read moreGenuine Expedia guest review
the space is just too small... one people is good. two people might not have space to step in.Genuine Expedia guest review
Excellent location, friendly staff. Connected to a great diner for breakfast before sight seeing. Walking distance to Times Square and lots of broadway theaters. Bell man helps you catch a cab quickly.Genuine Expedia guest review
"Noisy and cold hotel"
I would never come back to this hotel. We stay there for two night and it was nightmare. Because the room was cold and on my question would it be warmed they replay that in 30 min all will be ok. But it did not until 5 am then heating system start with such a niose that we all wake up and could not asleep anymore. Next night same story, plus they start […] refreshing street outside of hotel at 6 am. Read moreGenuine Hotels.com guest review
"Terrible place to stay in"
the stuff are rude starting with the managers. Rooms are not clean and very old. If you make comments you get a different face and you get the impression that what matters is your money not your stay. cheaters and thiefs. never ever recommand this hotel to someone!Genuine Expedia guest review
We had an awesome trip, loved the hotel! The doorman Judd was wonderful! Thank you for everything!Genuine Hotels.com guest review
"Impressive for the Cost"
I was very impressed with the Wellington Hotel, for the cost. It is one of the more affordable hotels in the midtown area. I actually stayed at another similarly priced hotel during this trip and the Wellington was a much better experience. The room was on the small side but not the smallest I have seen in NYC. I was on the 8th floor and didn't notice […] any street noise, even though it's on a busy avenue. The bathroom is tiny but I don't spend much time in there, so that was not a problem. The room and bathroom were updated, with a flat screen tv. The beds were comfortable. If you need to stay in midtown and don't want to spend a lot for a hotel room, this is a great option. I would stay here again. The service was excellent - they printed something for free and hailed us a cab in the pouring rain. Regarding other complaints in reviews - everything was clean, there were no pipe noises in my room, most NYC hotels do not provide free WIFI, and we had no issues with the elevators being packed and were there for two nights. Read moreGenuine Hotels.com guest review
"Small but clean"
The hotel room was small but it was clean, and a clean room is very important to me.Genuine Expedia guest review
Fantastic location, three minutes from central park and about ten from TimeSQ, you can see the sea of light by just looking down the street. The hotel breakfast is absolutely horrible, so eat out as there are many fantastic places around. The shower is ridiculous for a 4+ star hotel. Nice big comfortable bed and quiet room. Try the greek restaurant […] in/by the hotel, it's perfect. Read moreGenuine Hotels.com guest review
"Nice and clean but small"
The beds and pillows were very nice, very comfortable. The bathroom especially was quite small but perfectly adequate. I have a hard time sleeping anywhere except my own bed so saying that I slept well here means a lot. One evening we arrived back to the room and the A/C wasn't working. Literally 5 minutes after I called the front desk, a maintenance […] person was there to fix it. The food in the restaurant was qutie good and the prices were better than expected. Read moreGenuine Expedia guest review
"Much better than expected!"
I was not sure what to expect based on the previous reviews, but the Wellington Hotel was great! I emailed a few months before our stay to request an updated room on a high floor with a view, and that is exactly what I got. The room is small, but most rooms are in NYC. We were only in the room at night to sleep, so it was perfect. The bed was very comfortable, […] and the location really can't be beat! I will definitely consider staying at the Wellington again in the future! Read moreGenuine Hotels.com guest review
"Not quite what I expected"
This was my second stay at the Wellington. The café was very convenient, and service there was great. And housekeeping did a good job. But unfortunately 2 things stand out: 1) we were sent mistakenly to a room that had not been cleaned yet, and 2) the room heater had trouble working during what turned out to be a couple of cold and rainy days.Genuine Hotels.com guest review
Good clean hotel with decent service; close to all main sights and walkable to hundreds of restaurantsGenuine Hotels.com guest review
"Nice ... close to Broafway"
Bathroom uncomfortable. No place to hang towels, towels on towel bar inside the tub, towels get soaked, water slow drain in tub, no room for toiletries. Trash under the beds. Seems only the surrounding around the bed get vacuumed, under bed is never cleaned.Genuine Expedia guest review
"Second to none staff!"
A parade caused panic in getting to the airport. A doorman helped us with luggage three blocks to catch a taxi. He even came out the door after us when he noticed us going to wrong way! I will certainly recommended and stay at the Wellington again!Genuine Expedia guest review
"Great location, but amenities aren't there."
The hotel staff was excellent but the room itself was not only small but the shower had two temperatures: Scalding hot and freezing cold. There are better options in NYC.Genuine Hotels.com guest review
Enjoyed our stayGenuine Hotels.com guest review
"April 29 2014 - 1 night"
Very friendly staff. Great location. Very noisy baseboard heat - kept me up all night with all the clunking and pipe noise. loud.Genuine Expedia guest review
The hotel was nice and clean, however they don't tell you when you check in that they are charging you a deposit for however many nights you stay there even though you have everything already paid for. Also if you use their valet parking they also take that payment out of your bank account without telling you and at the end of your stay you pay for […] the valet service again. I had 3 charges to my account which I had to call from the airport to ask what they were for. The hotel staff said it was a precaution and that it would be refunded within 5-10 days. They could at least tell you what they are doing with your money. Read moreGenuine Expedia guest review
"A weekend in the big city"
Had trouble finding the room for reasons indicated elsewhere, other wise everything OK but room was tighjtGenuine Expedia guest review
the rooms are a little small, but for the price we paid it was fine.we were hardly in the room anyway. The only thing we wished would have been included was WiFi. it was very costly to add this feature so we just did without. Overall we were very happy though, the room was clean and the location excellent!Genuine Hotels.com guest review
"Great location - but keep looking."
The hotel needs to be updated but my biggest complaint was the never ending noises coming from the pipes or heating unit that woke me up at 4:00 am. I called down to the desk and was told it was construction on 56th (!) and they would send someone up so they could hear it - which never happened. The noises continued until we checked out later that morning. […] Not one person asked how the stay was as we checked out either. I wish I would have read more reviews before booking - I would have stayed elsewhere. The one thumbs up I can give is that it is in an excellent location. Read moreGenuine Hotels.com guest review
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