Good clean hotel with decent service; close to all main sights and walkable to hundreds of restaurantsGenuine Hotels.com guest review
"Great location, but amenities aren't there."
The hotel staff was excellent but the room itself was not only small but the shower had two temperatures: Scalding hot and freezing cold. There are better options in NYC.Genuine Hotels.com guest review
Enjoyed our stayGenuine Hotels.com guest review
the rooms are a little small, but for the price we paid it was fine.we were hardly in the room anyway. The only thing we wished would have been included was WiFi. it was very costly to add this feature so we just did without. Overall we were very happy though, the room was clean and the location excellent!Genuine Hotels.com guest review
"Great location - but keep looking."
The hotel needs to be updated but my biggest complaint was the never ending noises coming from the pipes or heating unit that woke me up at 4:00 am. I called down to the desk and was told it was construction on 56th (!) and they would send someone up so they could hear it - which never happened. The noises continued until we checked out later that morning. […] Not one person asked how the stay was as we checked out either. I wish I would have read more reviews before booking - I would have stayed elsewhere. The one thumbs up I can give is that it is in an excellent location. Read moreGenuine Hotels.com guest review
"Location is the best!"
My teenage daughter and I went to NYC for a few days of shopping and seeing the sites. We loved the location! It is right on 7th Ave. a few blocks from Central Park one way and a few blocks from Times Square in the other direction. The hotel was very clean, employees were very helpful, and room was very nice. Except for the busy hotel lobby, the rest […] of the hotel was very quiet. It was very relaxing and we will go there again next time we are in the city. Read moreGenuine Hotels.com guest review
"good location, but leaves much to be desired"
Hotel has insufficient elevators and hotel employees to service the number of guests who need to get up and down in the morning. After watching 3 jam-packed elevators go by, my husband and I carried our suitcase down 8 flights of stairs to the lobby where we then waited 15 min for a bellhop to become available to put the bag into day storage. That said, […] the gentleman who ultimately helped us was very friendly. Location was great; but $300/night is no deal. Plus we couldn't get our AC to work, so the room was hot and stuffy all night. Read moreGenuine Hotels.com guest review
The bathrooms need towels racks and more room to place you items. Also need to clean under the beds. Overall very nice hotelGenuine Expedia guest review
This hotel seems like a great one for leisure travel. I was trying to do some business as well, and found I had to pay extra for wi-fi, which was annoying. But overall it seems well run and well maintained.Genuine Hotels.com guest review
The hotel is in a great location, however the rooms are super tiny. However, still good for price in area.Genuine Expedia guest review
"Defiantly worth stay here!!!"
The staff was very helpful. When I made my reservation I only made a reservation for one person and did not know how to add two more people to the reservation. When I arrived the staff was very accommodating and upgrade my room ... At not extra cost! The rooms very clean. The only suggestion (not complaint) is the valet takes longer than 15 minutes […] as they tell you. It took more like 45 minutes. Overall, do not let this deter you from staying here everyone is really friendly and helpful. I highly recommend staying here!!! :) Read moreGenuine Expedia guest review
"Hotel Wellington - NY"
The location of the hotel was excellent and staff was great, however, what we did not know was that there was major construction going on at the back of the hotel where our room was located and the pile drivers started working at 7AM! Even on Saturday. The noise was very loud!Genuine Expedia guest review
"Staff tried hard to be very accommodating."
I requested a refrigerator while making reservation, Called prior to confirm and while checking in and assured each time that one was already in the room. After several phone calls and visits to front desk, one was delivered that evening with stinky Chinese Food inside of it! I needed this for medication so this was important to me. Also the Extremely […] Noisy Construction every morning at 7:00 am was a hugh problem.... We love your location but I don't think we would return;D Read moreGenuine Expedia guest review
The heater was BANGING all night. Reception said "it just does that." I woke up to construction along with it. Wouldn't stay here if you're hoping to get any sleep.Genuine Hotels.com guest review
"pretty good for one night."
This is an old and beautiful building. The only thing that bugged me was that there was no ice bucket or machine. I'm a traveler that likes to have snacks and an easy breakfast. I can easily give up a fridge in the hotel as long as I have an ice bucket to use. This hotel has neither. So for the short trip I did in February it was a good and nice hotel. […] Not so sure it would work so well during a longer trip for me. Read moreGenuine Hotels.com guest review
"work project in NYC"
bargain rate hotel for work project in NYC room was kind of small for an adult but it had a bathroom and a bed no room to work on my computer like a small deskGenuine Expedia guest review
"Great location in Manhattan"
This was a great hotel to stay at for the couple nights we were in Manhattan. It was a great location. Walking distance to Times Square and Central Park. Also, there is a subway stop right by the hotel, which made getting around that much easier. A word of warning, I wouldn't recommend the restaurant that's attached to the hotel. I ordered pancakes, […] and they arrived suspiciously quickly. I found both the eggs and pancakes to be quite undercooked (the pancakes still were batter in places on the inside). That said, the restaurant isn't directly a part of the hotel, so I wouldn't hold it against them. Oh, and I have to say the bed in the room was incredibly comfortable. While I know bed comfort is entirely subjective, I'll at least say that my wife and I wished we could have slept much longer. Read moreGenuine Expedia guest review
"Had higher expectations for this hotel"
Room was very small. Shower only, no tub. No room ice or machines available for guests. Must get ice from concierge desk. No room coffee pot or microwave or micro fridge. In other words, no amenities for guests paying very generous rate for the room. Bright spot was the full complimentary breakfast at the coffee shop. Great location. Staff seemed quite […] accommodating. Read moreGenuine Hotels.com guest review
"My stay at Wellington"
Noisy due to construction. Hi fee for wifi service. Didn't like using stairs to go to elevator to go to room.Genuine Hotels.com guest review
"Nice hotel for the money"
Our room looked exactly like in the pics and was enormous by NY standards! The location was excellent and service was great too. Held our bags before check in and check out with no problem and had a car waiting for us upon checkout. Our only complaint was we couldn't get any ac to work so our room was very hot. The windows opened but didn't have screens […] so a little leary as what would fly in! Had to call maintenance about our broken tub and they came promptly and fixed it. All in all, a very nice stay and it was about half the price of surrounding hotels. Would stay here again. Only a few blocks from Central Park and Times Square. Read moreGenuine Hotels.com guest review
We were "upgraded" to an old room on the side of the hotel being refurbished. The room was like something out of the 80's and in very poor condition. It was also isolated with workmen in and out of the next rooms repairing. There was also noisy building work in the street outside 8am - 6pm. A great disappointment and glad we only had one night ther […] e. Read moreGenuine Hotels.com guest review
"Hotel with good location"
room was small but clean bellboy was required even tho we did not want one.Genuine Expedia guest review
"Close to Carnegie Hall"
Room could benefit from a shelf at the bottom of the bathroom mirror where guests could place shaving kits, used towels, etc. My room overlooked a construction site, where loud banging noises resumed on Monday morning--a temporary situation. I used only the room--no additional hotel services.Genuine Hotels.com guest review
"Bare-bones, no amenities, lots of noise."
There was no exercise facility. There was no coffee machine in the room. Very bare-bones hotel experience. All of this might be acceptable, however there is a great deal of construction happening next to the hotel. The Company performing this work begins pounding noises so loud it is difficult to hear the TV. The construction company has a permit to […] begin operating at seven in the morning. They were very punctual. I'm not certain how long the construction lasts, but if you choose to stay here, request a room that is not near the construction. Even then it may be difficult to avoid the noise. It was extraordinarily loud! Read moreGenuine Expedia guest review
"Good, basic, no-frills hotel, great location."
Good, basic, no-frills hotel, great location.Genuine Hotels.com guest review
"Entirely too small!!!"
This room was smaller than my bedroom! For the price I paid it could've at least had a refrigerator. As a breastfeeding mother I had to request numerous buckets of ice to keep the milk cold. The bell hop seemed to become agitated at my continuous request for ice.Genuine Hotels.com guest review
"Nice close to times sq"
This hotel was great for being close to theaters, restaurants, time sq, etc. The hotel staff was very friendly and helpful with directions and suggestions on where to go. Would stay there again!Genuine Expedia guest review
"Hotel small but was expected"
The hotel was small as expected. A weird noise can be heard every once in a while probably due to the plumbing. Sounds like someone banging on the pipes. Small elevators. They fill up fast. Bed was surprisingly comfortable. No vanity space in the bathroom. Location was amazing. Close to everything. It was warm outside and it was really warm and stuffy […] inside. Probably worse during the summer months. The television remote would always go on the fritz. When you first turn it on, the remote became inoperable unless you turned the television on without using the remote. Maintenance said it was s common issue with this brand TV. Read moreGenuine Expedia guest review
Not a great experience. Unhelpful staff. Checked in to a dirty room from the guest before. And no free wifi? Not trying to be picky but it's New York City in 2014, a hotel has to have wifi for its guests without a charge of 10$ for 3 hours. Ridiculous. Overall it was ok but I wouldn't stay there again.Genuine Hotels.com guest review
"Unrenovated, no frills; good location"
We booked 3 non-refundable rooms in advance. Two were fine & in the newer wing but ongoing renovations meant jackhammer noise. My room was much older, smaller, cramped & in poor condition, albeit quiet. I asked for an upgrade but the front desk said I had to vacate the room first, bringing my packed bags down tGenuine Hotels.com guest review
hotel locatioonGenuine Hotels.com guest review
We had a nice stay, but the place didn't blow me away. It was just ok. The staff was extremely friendly and helpful. Rooms a bit small and wish their was a breakfast room or lounge for cocktails within the hotel. For the cost of the stay I just would have liked more.Genuine Expedia guest review
We loved our stay at Wellington! Our room had a view to times square and 7th ave! It was clean! Two blocks away from central Park and like 8 blocks from times square! The only thing we didn't like was the wifi is too expensive! Definitely we would stay again in here next time.Genuine Expedia guest review
Great location.Genuine Hotels.com guest review
This will be my second time staying here. I enjoyed it as always. The only issue was the shower. The water pressure was very difficult to control. But definitely worth the price and location. I would definitely come back.Genuine Hotels.com guest review
"Came to NYC for my son's birthday."
The Wellington Hotel was, on the whole, fine. Adam the bell who escorted me to me room was very pleasant and professional. The woman who cleaned my room (I believe she said she was originally from Poland) was also very accommodating and professional. So was the African-American houseman who came to my room to repair a defective window blind. My only […] complaint was a very terse young blonde woman at the front counter. When I asked her if I could get some cash charged to my credit card, her demeanor could only be described as abrupt and snooty. Similarly, when I checked out and asked her for a receipt showing that I had $0.00 in incidental charges, she flat out refused, saying in a condescending tone of voice "Well, I could print you out a blank piece of paper but it won't have your name or a $0.00 amount on it." Insulting and rude is the best term for her. She needs personal coaching and/or counseling. I used to be an executive with Hilton Hotels so I have a fairly good understanding of what professionalism in the hospitality industry is. Read moreGenuine Expedia guest review
"Very small Rome for two person"
Very small Rome for two person ,Genuine Hotels.com guest review
Clean room. Friendly staff. Central location. Good shower pressure. Free breakfast plan was a good start to the day. Walk to to Time Square and Central Park. Elevators are too little for amount of traffic, but that was only a problem around check out time.Genuine Expedia guest review
"Nice hotel, very good location, room size is small"
Room size can be bigger, the bathrooms should be better... There was no breakfast provided on complimentary. The best thing about the hotel was the location.very close to Times Square.Genuine Expedia guest review
My boyfriend and I enjoyed everything about the Wellington. If you're looking to get a way and have a clean place to lay your head, Wellington is it. Wellington reminds you of old money. It's sophiscated and conservative, with a twist. Guest range from 21-65. I really enjoyed the Wellington. Service was great, fast check in and out process, great location. […] I would definitely visit again. Read moreGenuine Hotels.com guest review
Great staff interaction ... If you have questions don't be afraid to ask staff. They were very open and helpful with our Manhattan visit.Genuine Expedia guest review
"We found the room to be pleasant and clean."
The temperature of the room was too warm which made getting ready to go out uncomfortable.Genuine Expedia guest review
Easy to get to. We drove into the city and Valet was great. We actually checked in before 9:30 am. A couple blocks from the park and easy walk to Times Square.Genuine Hotels.com guest review
The hotel is in a perfect location. It's an older hotel but still nice and clean.Genuine Hotels.com guest review
"Our first New York visit !!!!!!!!!!"
There were 5 in our party and we had a wonderful time, the hotel was beautiful and the staff was so great, we wanted for nothing. We found the hotel to be locate in the perfect spot to get around the city and time square. Thank you so much for the great experience .Genuine Expedia guest review
"Location, Location, Location"
This is my second stay here because I had a conference 2 blocks away. The Wellington is centrally located to all of the touristy things I want to do (Central Park, Time Square, and Rockefeller Center). The lobby is a center of international visitors. The Greek restaurant and the diner attached are both great places to eat and when we were leaving the […] doorman stood in the street determined to get us a taxi to take us to the airport. Thanks. Read moreGenuine Expedia guest review
"Highly recommend to anyone"
Perfect location if you want to be close to everything. Time Square within walking distance, Central Park couple blocks away. Nice safe area. Rooms were very nice and clean. Well maintained hotel and the staff was very helpful! I would highly recommend this hotel to anyone wanting the New York experience.Genuine Expedia guest review
"Nice location & clean only the bathroom were small"
Good. Wish I had more time.That's all I hsve to ssyGenuine Expedia guest review
"Comfort in NYC"
Nice stay will stay again if I ever return to NYC.Genuine Expedia guest review
"Perfect NY location"
I have been staying at The Wellington approximately once a year for the past ten years, and I have never encountered a single problem. It is the PERFECT location (within walking distance of the theatre district and Central Park) if you like to be out and about all day. Yet it is clean, quiet, and comfortable when you need to rest. It's my favorite go-to […] NY hotel. Read moreGenuine Expedia guest review
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