"Good deal in downtown Vancouver"
Very nice location & nice room. Nightclub & Gym inside Hotel. Gym not open on Sunday.Genuine Expedia guest review
Was nothing too special. Room was pretty small but looked good. The door was in the corner of a hallway. As I said, nothing too special. Small room but comfy and did the jobGenuine Expedia guest review
nice hotel, minutes from mani attractions, friendly staffGenuine Expedia guest review
"Sandman hotel review"
pretty nice,comfortable,convenient locationGenuine Hotels.com guest review
"Great value and convenient for the tourist!"
We stayed at the Sandman for 3 nights before taking a cruise to Alaska. We toured the whole city and enjoyed its attractions on the Hop On Hop Off bus which you can catch right at the hotel. It is also very convenient to walk along the waterfront at False Creek "sea wall" behind the BC Place Stadium. It's a beautiful walk on a clear day. The hotel services […] met the expectations of a downtown hotel. Read moreGenuine Hotels.com guest review
"Moderate hotel---decent price for the city"
The hotel is Ok but nothing special. Rooms are basic but clean, bathrooms are small, beds are doubles instead of queens. Elevators are very slow. Parking is too much, and internet in the lobby should be free. Otherwise, good location.Genuine Hotels.com guest review
"Good hotel, a little outdated"
It's a rather old hotel, well locatedVery friendly staff. A faint, unpleasant smell in the room.Genuine Hotels.com guest review
"Needs updates and better clientele"
Small elevators, small rooms, no video checkout, long lines and rude service, noise two nights in a row at 3 am by loud and drunk customers (who even banged on room doors!Genuine Hotels.com guest review
Room was clean, Staff was great. The only issue I had was that the room was to warm. The lowest the temp could be set at was 20ºC. The coolest the room ever got was 22.5ºC. Would be nice in future to be able to allow staff to over the cooling system to accommodate the comfort of the guests.Genuine Hotels.com guest review
We choose this hotel because we had stayed once before & had been pleased. But this stay was 3 nights rather than 1 so we got a chance to see that the housekeeping has some issues. Our room wasn't cleaned the first day, even though we had been out for 6 hours so we had to request a cleaning & go to the lounge while it was done, then they didn't leave […] more coffee for the next morning so we had to call and ask for that. The dishes from our room service the next night we not cleared by the maids when they made up the room the next day and even when we put them in the hall no one ever picked them up. We had an "executive king" which had a great view but was very small, even getting a room service or luggage cart in the room was quite trying. And the bathroom has no counter space to speak of at all, so for an extended stay that's a pain. There is a Moxie's restaurant in the hotel which is nice and the room service food was excellent. As well there's another bar/grill that we didn't go to. FYI parking is $22 a day with taxes, over & above the room fee and if you have a bigger car, SUV or a full sized truck the parkade is very tight although it's covered and secure which is a plus, but I think we'll be staying elsewhere next time. Read moreGenuine Expedia guest review
"Nice affordable hotel."
Very pleasant hotel. Our first visit to Vancouver and did not know where to stay. We picked a winner. Clean smart rooms. We stayed two nights after a cruise. The Sandman is within walking distance to Chinatown and Gastown. The sightseeing bus stops right outside. The staff was pleasant and helpful.Genuine Expedia guest review
"close to all tourist attractions, transport and cr"
we had a great stay. Great hotel and location. Only negative - the hotel needs to let other guests be aware that only one lift is in use when large groups are departing and their luggage is being transported down in the other - we waited half hour to get in the lift with our cases from level 8.Genuine Hotels.com guest review
"Close to waterfront"
The hotel was within walking distance of a bus stop and skytrain station, making transportation around the city easy. We stayed here the night before a cruise and were able to walk about 15 minutes to the cruise terminal. The room was a good size, comfortable and quiet. The wifi was a little slow but worked ok. The lobby has comfortable couches and […] chairs. There was a restaurant in the hotel and a gym, although a small fee is required to use the gym. Read moreGenuine Hotels.com guest review
Check in and out was a breeze. We were unable to use the safe in the room since it was broken. We also were unable to control the temp in the room but just adjusted what we wore and blankets on the bed. The restaurant in the hotel lent us a bowl to make oatmeal but the maid removed it the first day and we had to go back to get one for the next days […] oatmeal. Grocery stores were nearby and produce was very good. We walked easily to main shopping areas and the city was beautiful. For the most part the city was clean except for cigarette buts almost everywhere we walked. Nice people but many beggars panhandled as we walked around. Read moreGenuine Expedia guest review
"Good Proximity to Events"
The room was quiet because the window was on the opposite side of the building from the traffic. The room was small and had only one chair. The elevator was very slow to respond, so it was quicker to take the stairs. It took a long time to check in due to high volumn of people going to a concert nearby. The bed was comfortable.Genuine Expedia guest review
"Paying for a hotel, staying at a hostel."
Not a bad hotel per say, just not worth what I paid per night. Location is okay but next time I'm staying at the Hyatt. Similar prices but much closer to the night life.Genuine Expedia guest review
My fiance and I stayed four night at the hotel. It was in the perfect location, lots of things to do around the hotel. Its like three seconds away from rodgers arena and the BC place. Plenty of good food and bars within walking distance of the hotel. I would say that the only bad thing was the service I recieved at the front desk. There were a few gentlemen […] that were just extremely rude. But overall the hotel was fantastic, we would definitely stay there again! Read moreGenuine Hotels.com guest review
"Great location for the Conference!"
I must say that all was pretty decent, except Friday night was party night in the hotel...myself and many other guests lost a lot of sleep that night as young and drunk people ran up and down the halls at all hours, yelling and swearing and laughing...they may as well have been in the rooms with us!My room was cold and I couldn't quite figure out how […] to get warmer so that is my only room complaint. Read moreGenuine Hotels.com guest review
Reasonable and excellent location for going to Canucks games.Genuine Expedia guest review
"Worst hotel I've ever stayed in. Never again!"
It took us 40 minutes to check in, after which, it took another 15 minutes to get to our room because the elevators were so small and alot of people were waiting. When we got to our room, we were place in a room that's next to the elevator which made a lot of noise and there is no way I could have slept through it even with a sleeping pills and earplugs. […] I asked to be moved and the staff (I think his name was Alex) was kind enough to give us another room that's away from the elevator. The only think is that, he put us next to the stairs and we had people coming in and out of the stairs (because people refused to wait to use the elevators - LOONNGGG WAIT, and started using the stairs to go to their rooms) and we had the the exit door slamming non-stop!!!! Loud slamming of the stairs door, which is next to our room was so bothersome!!! I will never stay at this hotel again!!!! Read moreGenuine Expedia guest review
"Amazing location for Canucks Game, service avrg"
Our stay was pleasant enough. The room was clean, comfortable, and quiet. The service we experienced at the front desk and the restaurant (moxies) was slow and not always welcoming.Genuine Hotels.com guest review
We were shocked how nice the hotel was for the price we paid. The staff was extremely professional and helpful. Very knowledgable of the surrounding area for things to do and places to eat. The location can't be beat. Easy walking distance to Rodgers Areana for those wanting to catch a Canucks game and across the street from the larger areana that houses […] concerts and other special events. Would recommend and will definitely get our first look next time we go to Vancouver. Read moreGenuine Hotels.com guest review
"A return-worthy stay"
Kind staff. Convenient location. Reasonably priced. Great place if you do not need frills and thrills, and yet still want a comfortable room. I'll definitely come back!Genuine Expedia guest review
"Friendly & great location"
The front desk staff were helpful and friendly. The hotel is in a great location. Close to shopping and skytrain. Comfortable for a woman to be walking around alone.Genuine Hotels.com guest review
"Good hotel for singles, couples, business traveler"
The location of this hotel is excellent; near many downtown sites, post office, library, transit. The staff was always professional, very efficient. I enjoyed the view of the stadium, lit up at night. The elevators were rather small; I took the stairs at times, need the exercise. The bathroom was also small, but clean. Considering everything, I think […] this is an excellent deal ! The restaurant was quite nice and the lobby was pleasant with a gas fireplace. Enjoy Vancouver, there is so much to see and do. The public transit is easy to navigate. Read moreGenuine Expedia guest review
Very nice, clean hotel. Good location and definitely will stay there againGenuine Hotels.com guest review
The room was clean but the quality of the room was poor. The toilet, sink and towel rack were all not properly secured to their "base". We had 3 girls in our room and there was NO counter space at the sink to "get ready". I guess you get what you pay for.Genuine Hotels.com guest review
"Good stay for the money"
Good enough stay for the money. Parking is tough and elevators are slow and tiny, and the heat in room doesn't work well. We were there for a one night stay to watch a hockey game and it turned out just fine. Hotel is very convenient t to stadiums and has great restaurants and bars to hang out in.Genuine Hotels.com guest review
great walking locationGenuine Hotels.com guest review
"Pay attention to the extra cost of parking"
It was built as a three star hotel, but it does not appear that way. The pee smelling in the garage, dirty looking elevator, towels with lip stick stains and other dirty stuff. They said that they would deliver some new towels to me, but I never got any. The parking cost $18/day, plus more than 30% tax makes a total more than $24 extra if you need park […] your car. More than 30% of tax for parking? No kidding, right? Wow!!! The Wi-Fi of this hotel does not really work or extremely slow. Basically, it is not really useful. Read moreGenuine Expedia guest review
"Great location and good value"
Close to everything and with friendly, helpful staff, but all three vending machines in the building were broken at the time of our stay.Genuine Hotels.com guest review
For only one night the stay was fine.....a little disappointed in that the cost of parking each night was outrageous......for two cars about $50 for one night......During Hockey season this would be a go to hotel right next to the arena.Genuine Hotels.com guest review
"Review of Sandman Vancouver Centre"
A good hotel in every way. Neither special, memorable not particularly good value for the money. Did not rate the comfort of the room that highly due to lack of towels and a minibar. A hotel at this comfort level should have a minibar. Our main issue with Sandman Vancouver Centre was the outrageous and exorbitant parking rates. It added almost a 1/4 […] extra to our bill. It could be that parking is a serious issue in Vancouver, however I wonder if we could have done better elsewhere. Read moreGenuine Hotels.com guest review
Comfortable with all the expected amenities. Pet friendly.Genuine Expedia guest review
"Close to stadium"
If they put you in a room near the stairwell, ask for another room. After someone opens the stairwell door, it will slam shut and make a loud noise, waking you up from your sleep. I had to put a towel in the door way, but housekeeping or someone else removed it a few times. The spa was a bit too hot. I could only stay a few minutes, but it helped relieve […] a bad neck ache (unrelated to hotel). Like most hotels in Vancouver, you will have to pay for parking. If you arrive in your vehicle, buzz the parking gate button so that hotel staff will let you in rather than paying extra for parking. You can pay at the front desk but remember your license plate number. Read moreGenuine Expedia guest review
"Expedia loyal customer"
The bathroom and beds are small. Their parking is terrible. I can't hardly park my car because it's too narrow. The receptionist looked like she had not gotten any sleep for a week. Bad customer service!Genuine Expedia guest review
"Great Hotel for Concert Goers at Rogers Arena"
Overall, this hotel was exactly what I expected - older but well-kept and clean. Upon arrival, I was warmly greeted, and was allowed to check-in early (12:30 pm). My room was on the 9th floor; it looked out onto the street below and I could see the water, in the distance. It had everything that I needed - close proximity to Rogers Arena, safe environment, […] and attentive staff. If, in the future, I attend another concert at Rogers Arena, I would stay here. Read moreGenuine Expedia guest review
"Bare bones hotel"
We stopped for the night driving back from Whistler to Seattle. The front desk could not have been more aloof when checking in. Since we had a dog, we were assigned a room on the 3rd floor, and our room was next to the vending and ice machines. Our neighbors were super loud talking about drinking stories until after midnight. The elevators were small […] and slow. Since we had so luggage plus the dog, we couldn't take the stairs. We decided to hop on an elevator going up in order to go down. Otherwise, it would've always been full. The location was pretty good for the price, but I wouldn't choose to stay here again. Read moreGenuine Hotels.com guest review
The Sandman Hotel is in an excellent location in the Vancouver City Centre. The view from the hotel is very pleasant. The staff were excellent - friendly and helpful. The room was clean. On the downside, the windows were ill fitting and steamed up overnight as the outside temperature dropped. The bathroom was inconvenient, as the bath and toilet were […] separated from the sink area, which had no door. This means that after using the toilet, one has to open the door before washing ones hands. This is unhygienic and the lack of a door infringes on one's privacy if there is more than one occupant of the room. However, I enjoyed my stay and would recommend the hotel. Read moreGenuine Expedia guest review
"Great location for events downtown"
I chose this hotel because of its proximity to Rogers Arena. The staff was great but there are only two elevators that got very crowded after an eventGenuine Expedia guest review
"Great deal for downtown Vancouver"
Great location, passable room but the hotel doesn't compare to the Sandman over by YVR in Richmond.Genuine Hotels.com guest review
"ok but with drawbacks"
The free WI FI signal is so unstable that runs soooo slow. Also how can the parking charge money??Genuine Expedia guest review
Hotel is in a good location. Front desk could be separated into general hotel guest enquires and check in/out thereby allowing efficient check in/out and reduce queue timeGenuine Hotels.com guest review
"Closest hotel to BC PLace"
I wasn't sure what to expect, but was pleasantly surprised. The only annoying thing about the hotel was having to wait a long time for the elevator. We haven't experienced the Sandman chain until now, but we'll keep them in mind the next time we head to Canada.Genuine Hotels.com guest review
"Near Granville and Water"
Talk to Atif, he was very helpful.Genuine Hotels.com guest review
Convenience location but room was the size of a closet.Genuine Hotels.com guest review
"Really well located for persons without a car"
The location is ideal if you need to walk or take public transportation. I had a nice time at the hotel , the pool and hot tub are great.Genuine Hotels.com guest review
"A hotel with access"
Sandman was our last stop of six weeks' of Canadian train and bus travel. Located within walking distance of both Pacific Central VIA station and the Granville Market, the hotel is within twenty minutes of an endless supply of restaurants. Our ninth floor room was very quiet, roomy and comfortable.Genuine Hotels.com guest review
"One night stay in Vancouver"
This hotel is in a great location if you are going to be at Rogers Arena. The room was as we requested and quite clean. The staff was professional but friendly. The bed was a bit hard but that may just be me. Highly recommend!Genuine Expedia guest review
The hotel was very clean. It has a great location in the city near Gastown and lots of restaurants. The front desk staff was very nice and helpful. It could be a little loud at times but that was because it was Halloween weekend and there were lots of people out late.Genuine Expedia guest review
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