All hotels in Vancouver, British Columbia, Canada
1 room, 2 adults
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180 W Georgia StVancouverBCV6B4P4Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.6 / 5Good

Score breakdown (from 1,206 reviews)

  • Location
    Great location
  • Food
    Delicious food
  • Service
    Fantastic service
  • Value for money
    Best value for money
  • Pool
    Bad pool
  • WiFi
    Bad internet service
2.0 / 5Fair
"Disapponting"
We have stayed here three times in the last few weeks. The hotel staff is unprepared for large events. As is the restaraunt staff. We arrived for one of our stays and were told there was no parking!! We had to park 6 blocks away at another hotel. If they don't own the parking (as we were told) they should inform guests prior to their arrival that they may not have available parking! We then proceeded to ta completely full restaurant with one staff person waiting tanles and bartending!!!
Genuine Expedia guest review
Other trip Jun 23, 2015
Christy
US
4.0 / 5Excellent
US women's soccer viewing holiday. The gentleman at the desk was helpful in knowing which bus to take to UBC museum of anthropology and advice on using skytrain to Richmond. I would have appreciated bottled water in the room daily rather than just the first night. It was sunny & warm.
Genuine Hotels.com guest review
4 night romance trip Jun 14, 2015
Julia
US
4.0 / 5Excellent
"Nice Hotel to stay"
Its a nice and cheap place to stay in Vancouver downtown. it has so many good food options closeby
Genuine Expedia guest review
Other trip Jun 19, 2015
Ravi
US
2.0 / 5Fair
"Location is all it has."
The bathroom was VERY tiny. You can barely turn around without hitting the sink or shower curtain. They charge for everything, no perks for staying there. Even internet access on the lobby computer cost. If you are not looking for someplace close to the stadium, you can do better than this hotel. For the money they charge, you can do a lot better.
Genuine Hotels.com guest review
2 night trip Jun 15, 2015
Larry
US
1.0 / 5Poor
"Won't stay there again"
Very frustrating stay at the Sandman. The hotel did not have enough parking when we checked in, so we had to pay for temporary parking off-site and then move the vehicle. Our vehicle was then ticketed once it was parked at the hotel despite being parked in the designated area. We did get it resolved though. There were not enough staff to accommodate all of the guests. Elevators were very small - don't come here if you have ADA needs.
Genuine Hotels.com guest review
1 night romance trip Jun 16, 2015
Stephanie
US
2.0 / 5Fair
"Close to events we were attending"
We were told we would have parking at the hotel - a big selling point for us, there was no spot to be had, we ended up parking 6 blocks away and paying more for it than we would have at the hotel. Guests that came in after us were "squeezed in" to spots.
Genuine Expedia guest review
Other trip Jun 18, 2015
A Traveler
US
4.0 / 5Excellent
"Great location"
Went for a concert at Rogers Arena. Wonderful, walking distance location. Decent price in a VERY expensive city to visit. Comfort rating would have been higher but for such large, overly-firm pillows that neither my partner nor I was able to sleep well. Ugh!!
Genuine Hotels.com guest review
1 night trip with friends Jun 14, 2015
Lorna
US
2.0 / 5Fair
Hotel is cramped and not in great shape. Elevators are slow and clunky. A/C doesn't work well in some rooms. Staff is friendly, but not overly helpful. 3rd party parking is quick to ticket, but the front desk comps them with a bit of work.
Genuine Expedia guest review
Other trip Jun 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent location"
Nice Central location for shows, shopping and tourist activities. Staff were friendly and helpful sending me off in the right directions to all I wanted to do and see and I would definitley stay there again.
Genuine Hotels.com guest review
2 night trip May 25, 2015
Sheila
US
4.0 / 5Excellent
"Good hotel for business and pleasure traveler."
Hotel was convenient but restaurants understaffed - long wait both at breakfast and dinner time.
Genuine Expedia guest review
Other trip May 22, 2015
Bert
US
4.0 / 5Excellent
"Great location"
We had a big room with a large balcony on the 11th floor of corporate tower. Balcony had great views, no furniture whatsoever. Our room adjoined another room which was very loud-could hear every word. because the clock radio alarm seemed weird, we asked for a wake up call, which we never got. Good thing the alarm went off. This hotel is in a great location to walk to cruise terminal, Gastown and downtown.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
Mary
US
3.0 / 5Good
"its a so so place."
The front desk doesn't know that there is no shower head available. We called for extra soap and it was never delivered. The bathroom is way too small. Parking is convenient. Good location though.
Genuine Hotels.com guest review
1 night family trip May 6, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Hotel Convenient to Events"
Nice hotel in the downtown area and is convenient to the Queen Elizabeth Theatre and Rogers Arena.
Genuine Expedia guest review
Other trip May 4, 2015
A Traveler
US
4.0 / 5Excellent
"Thurs night get away"
Nice hotel in great location. Plenty of nightlife opportunities and restaurants within walking distance. People of Vancouver are friendly and our hotel was very nice. All workers were helpful and professional.
Genuine Hotels.com guest review
1 night trip with friends Apr 23, 2015
A Traveler
US
2.0 / 5Fair
"Disappointing"
The only good thing about our stay was how convenient it was to Rogers arena. I'm sorry but won't be staying here again.
Genuine Hotels.com guest review
1 night family trip Apr 16, 2015
A Traveler
US
4.0 / 5Excellent
"Great for tourists"
-hop on hop off stop -delicious restaurant -friendly staff -convenient to Gastown -well updated, but an old building (small elevators)
Genuine Expedia guest review
Other trip Apr 4, 2015
Ruth
US
5.0 / 5Outstanding
"Great location, comfortable little hotel."
Great stay! We traveled to Vancouver for a concert at Rogers Arena. Sandman was located perfectly and we we walked to the concert. We found the hotel to be comfortable and reasonably priced, and also enjoyed the convenient hotel restaurant. Yes, we will stay there again.
Genuine Hotels.com guest review
1 night romance trip Mar 29, 2015
Mary
US
3.0 / 5Good
Parking is challenging. Staff was very kind. Room service would never answer phone.
Genuine Expedia guest review
Other trip Mar 29, 2015
A Traveler
US
3.0 / 5Good
"Birthday Weekend in Vancouver"
Stayed 2 nights to celebrate my husbands birthday while up from Seattle. We were very happy to be able to bring our dog along with us and only pay $10/night for the pet fee - very reasonable compared to most hotels. The front desk service was best when we first checked in - nice gentleman offered to comp our parking as a birthday gift to my husband - very nice considering the parking is $22/night+ tax. We had arrived later than planned due to poor weather and traffic and thought we might have missed our dinner reservation - he even offered to call the restaurant where we had reservations and ask them to hold our table - felt this was much nicer than your average check in experience. We were placed on a lower floor since we had a dog with us, but the room was fine. Nothing extraordinary, but it was fine. It was clean, it didn't seem like some stinky designated "pet" room or anything. Bed was comfortable. bathroom was updated and shower had great water pressure - just a little tight in space overall. If you look you can see some of the furniture and baseboards, etc are dinged up and showing age. Really loud A/C - Wish I would have noticed sooner that there was a window that opened so we could have just let fresh air in. Overall a positive experience and I would stay there again if in town since it was so reasonably priced. Walking distance to Granville St, Gastown, etc. Just a couple miles to Stanley Park.
Genuine Hotels.com guest review
2 night romance trip Mar 20, 2015
Samantha
US
3.0 / 5Good
"Serves its purpose"
Rooms are small but comfy. Hotel is close to everything, so you don't need to drive. Be warned if you are from the US they will price gouge you if you need to exchange currency. Do it at a bank or before you go. Also they charge a lot for parking and, even with the parking permit displayed on the dash, will put a $100 ticket over it for more parking fees. That was frustrating. They did back it off.
Genuine Hotels.com guest review
2 night family trip Mar 11, 2015
Cary
US
4.0 / 5Excellent
"Convenient downtown location"
We've stayed here before when going to an event at Rogers Arena. Super convenient location to Rogers or BC Place. There's a Moxies and Shark Club in the hotel with good food and drinks. Our room was fine. Clean and comfortable. The only negative was the bathroom was very small but not a big deal.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Richard
US
4.0 / 5Excellent
"Business Trip"
Room was small, cramped, but clean with nice bed. Hot water is slow to arrive in the AM. People were very nice and the restaurant food was outstanding. I will stay there again just for the Calamari.
Genuine Hotels.com guest review
3 night business trip Feb 24, 2015
Donald
US
4.0 / 5Excellent
"Mr. Sandman.."
i thought the room was comfortable and spacious for our needs. having a bar, restaurant, gym and pool in the building was really nice.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
David
US
4.0 / 5Excellent
"Sandman on Georgia"
Worked out well for me. I travel by train and the Via Rail station is a short taxi ride away. Location is good because of availability of shops, restaurants and public transit.
Genuine Hotels.com guest review
1 night trip Jan 22, 2015
DONALD
US
4.0 / 5Excellent
"good value and great location for what we needed!"
See below. Experience was pleasant. We will return.
Genuine Expedia guest review
Other trip Feb 3, 2015
Toni
US
4.0 / 5Excellent
Nice place to stay when you are off to the canucks game
Genuine Expedia guest review
Other trip Jan 30, 2015
A Traveler
US
2.0 / 5Fair
"Value hotel has lost its appeal"
We used to really enjoy this hotel but management has really let this property go downhill. From getting attitude from the shift manager for asking for courtesy toothpaste, to twice-broken hairdryers to broken furniture, to failing to deal with loud guests at 3am, it just seems that management doesn't care any more.
Genuine Expedia guest review
Other trip Jan 20, 2015
Dave
US
3.0 / 5Good
"Could have been better"
The Sandman was OK...nothing spectacular. The staff are decent, the room was clean and the bed was comfortable. But the wifi worked for about 5 minutes, they let you connect and then it seems you get kicked off and reconnected any other time you try and use it. We asked for ice and when we went to ALL of the ice machines in the entire hotel we found they had zero ice. When we asked about it no other solution was offered to us and the staff just said that sometimes they unplug the machines because they are loud, but they were all running. It was great to be within walking distance of everything but not sure if we would stay there again.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
A Traveler
US
4.0 / 5Excellent
"Good value"
Reasonable price, walking distance to Convention Center, no complaints. It's also near the sports arena, if that is of interest to you. I had a nice view out my window. It might be drafty in winter, as those windows seem to have some gaps, but on the upside, I could open them and get some fresh air.
Genuine Hotels.com guest review
5 night business trip Oct 18, 2014
Christopher
US
4.0 / 5Excellent
I was on a three day holiday in Vancouver, and opted to stay at the Sandman Hotel.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
This was my third stay. A very pleasant hotel that is close to many great shopping and dining venues. The rooms are a little small but up to date and clean. The stay is friendly. I'll stay here each time I come to gorgeous Vancouver.
Genuine Expedia guest review
Other trip Dec 7, 2014
Roysco
US
3.0 / 5Good
Overall a nice place. I would stay again and recommend simply for the location. Easy walking to Rogers Arena for concerts or hockey. Lots of places within walking distance for eating.
Genuine Expedia guest review
Other trip Nov 30, 2014
Corena
US
5.0 / 5Outstanding
"Great Hotel"
Very nice, great price, awesome location, clean, convenient
Genuine Expedia guest review
Other trip Nov 20, 2014
josh
US
3.0 / 5Good
"Good location"
Location is great in the downtown area. convenient public transportation. The room is small. there is no fridge in the room. Luckily we only stayed a night to catch a cruise ship.
Genuine Expedia guest review
Other trip Nov 4, 2014
Vivian
US
3.0 / 5Good
"Great night life comes with expensive parking"
Very good location for nightlife and beautiful views but the room wasn't perfectly clean and the elevator is extremely hard to get onto atound check out time, about a ten minite wait. Also parking is $25 per day, not included with the room.
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient to downtown, 1 mile to convention ctr"
Corridor noise very noticeable, drunken wedding guest once and teenagers for WE recognition but all quiet by 10pm so acceptable. Sirens outside noticeable late. Very clean and comfortable. Wireless worked well.
Genuine Hotels.com guest review
5 night trip Oct 18, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel near the stadium"
All in all, a great stay for the room rate. The staff was friendly and attentive even though the venue was very busy. The room itself could use a little TLC. The hotel is an older building and this is apparent, especially in the bathrooms.
Genuine Expedia guest review
Other trip Oct 27, 2014
Eric
US
5.0 / 5Outstanding
small room, clean, VERY comfortable bed and clean comforter!
Genuine Expedia guest review
Other trip Oct 23, 2014
A Traveler
US
2.0 / 5Fair
"probably not again"
We were looking for an inexpensive hotel near Rogers Arena for a Canucks game. If that's all you're looking for this fit the bill. But the hotel was not in good condition. The elevator was scary and did not look like it had been updated since the 70's. Our room was "clean enough" The thermostat on the wall did not work. The sign on the furnace said "use wall thermostat". No controlling the temperature in the room was not easy. Some of the outlets in our room did not work. The hallway in our floor reeked of weed! The also charge $25 extra for parking that is not included in the room rate. For my experience, it was just a buddy and I looking for a cheap place to crash after a hockey game. So it served that purpose.
Genuine Expedia guest review
Other trip Oct 20, 2014
Josh
US
4.0 / 5Excellent
"Good hotel for the money..."
My experience at Sandman started on the right foot. The front desk agent was pleasant and gave me a nice room after inquiring if there was a good vantage point to be placed in the hotel. I've found that if you book with expedia (as opposed to booking through the hotel directly), they are less likely to reward you with a better room or location. Overall I thought it was a good hotel for the money. Great location, on site restaurants and bar.
Genuine Expedia guest review
Other trip Oct 17, 2014
Will
US
4.0 / 5Excellent
"Great location."
Walking distance to Robson shops, hockey stadium, Yaletown, and Gaslamp. Caddy corner to the Queen Elizabeth Theatre. Go to the Christmas market if you're there in late November or December. The exterior could use a power washing but inside all is nice. Could not ask for a better mid priced hotel.
Genuine Expedia guest review
Other trip Oct 17, 2014
Mario
US
4.0 / 5Excellent
"Nice and Clean"
The hotel looks like one of the rather fancy hotels. Of course it can't compare to the fancy at Pacific or Fairmont, but it is definitely an awesome place to stay during promotion. It is located in downtown Vancouver and it is just a short walk(couple of blocks) from shopping and the pacific center. If you like walking then it's a breeze ! Room is very clean and tidy, good standard size and well maintained. There is parking with stay, but I don't remember if we had to pay for it, or how much. Front desk lady was really friendly. Overall I had a really good experience at this hotel!
Genuine Hotels.com guest review
1 night trip with friends Aug 1, 2014
Tina
US
4.0 / 5Excellent
Good experience. Hotel close to lots of great amenities downtown. It was strongly advised that I choose to park in the secure underground at $20 per night as there was a high incidence of break-ins on street.
Genuine Expedia guest review
Other trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Good downtown Vancouver Location"
This was a very nice hotel. We got off the train at the station and it was about a $10 cab ride to the hotel. Then we walked the city center.
Genuine Expedia guest review
Other trip Sep 29, 2014
jgerdma
US
4.0 / 5Excellent
"Cruising"
We stayed here after a cruise. It was recommended by our travel agent. The staff was wonderful and most helpful. The room was very clean and comfortable. We were tired and rested immediately. The bed was so comfortable and the room smelled wonderful. Very quite and restful. We highly recommend staying here. It is very convenient to cruise ships, union station, and walking distance from wonderful restaurants.
Genuine Hotels.com guest review
1 night trip Sep 15, 2014
Kathy
US
2.0 / 5Fair
"smaller than small"
Only good thing i can say is the parking was included and it was conveniently located close to Rogers Arena.
Genuine Hotels.com guest review
1 night trip Sep 14, 2014
A Traveler
US
2.0 / 5Fair
"Sandman met the critieria"
The Sandman met the criteria as clean and safe accommodations. I found the staff limited in their desire to assist an out-of-towner there for an overnight following my cruise. I enjoyed to access to downtown Vancouver by cab and on foot. The location was convenient. This met my needs.
Genuine Hotels.com guest review
1 night trip Sep 12, 2014
dkh
US
4.0 / 5Excellent
"Sandman"
Stairwell was filthy Getting around within the hotel was confusing. Front desk did not tell us to use card in elevator
Genuine Hotels.com guest review
2 night romance trip Aug 30, 2014
Cindy
US
2.0 / 5Fair
"Sadly disappointed"
Arrived at hotel could not find my reservation even with the printed confirmation booked well in advance. We're not allowed to check in early even 1 hour! We're staying there with several other family & friends some had the parking fee waived well others didn't no consistency in guest treatment. Front desk staff were not very helpful when asked for assistance with taxi or directions. Room was not very clean tub was heavily stained & it looked as if the cleaning had been interrupted. Cleaning staff asked me 3 times if they could clean my room early I was just getting morning coffee not checking out! Will not be staying at this hotel again the only plus was its location.
Genuine Hotels.com guest review
1 night trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Sandman hotel is the heart of Vancouver"
Kevin Elliot deserves all the recognition for this review. He was at the counter when we came to check in 4 hours early. He not only gave us our room early, but also upgraded us to a suite for our honeymoon. Exceptional customer service and all around great guy. Thanks so much Kevin. The Suite was fantastic and our visit to your beautiful city was so much fun. Thanks again, Scott and Stephanie
Genuine Expedia guest review
Other trip Sep 6, 2014
A Traveler
US
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