"Hockey Heritage Classic"
We came up the night before the game and picked this hotel because it was walking distance to the hotel. The hotel was ok. The room was small and very noisy. You could hear any person outside in the hallway. The elevator was right next to our room so we could hear it, not terribly loud but I was ask for a room away from traffic.Genuine Expedia guest review
I was upset upon check in to see that the pool and hot tub were closed during our stay. This should have been posted and said on the website. One of the reasons I choose that hotel was fir the pool. The desk clerk didn't offer any compensation for this . When we went to our room our view was of a wall and the back side of another hotel.Genuine Hotels.com guest review
"Had everything we wanted"
Great. Loved the history, the convenience of location and friendliness of the staff. We only wish we could have had the warmer weather Vancouver is so proud of Nice vacation overall..Genuine Hotels.com guest review
"Close to Rogers Arena"
The room was tiny, but okay. No complimentary breakfast. Polite staff.Genuine Hotels.com guest review
for less than $100 in winter on a game night this is a good deal. the rooms are basic but fairly modern and clean.Genuine Expedia guest review
"hotel is a little outdated specially bathroom"
it was convinient for my early morning appointment. the front room service was good your restaurant service was mediocre . I requested marmalade for my toast the waiter brought strawberry I waited a while to have the attention of the waiter ,even dough the restaurant had only 2 people besides me, I had to get up to call for help. this was bad service […] as I specifically told the waiter when he took the order that was the only jam i eat.the marmalade arrived when my toast were cold . Read moreGenuine Hotels.com guest review
"Nice hotel 2 blocks from Canuck's ice hockey arena"
Except for the long wait to check in and check out and ride the elevator up to our 7th story room, the hotel was very nice. Also, they wouldn't let us park in the garage until after we checked in. So we had to park on the street 2 blocks from the hotel until after we checked in and then we had to walk 2 blocks to go get our car and drive it to the hotel […] parking garage. It was a frustrating experience. I suppose they must have thought people going to the hockey game would park in the garage and not stay at the hotel! Read moreGenuine Expedia guest review
I arrived early on December 3 and was allowed to check in slightly earlier than planned. The room was beautiful and the bed was comfortable enough to lay down and instantly fall asleep. The restaurant/bar on the second floor served delicious food and the staff was BEAUTIFUL!!!! I was in town for a Pearl Jam concert, but I would consider returning to […] Vancouver to stay longer and see more of the town thanks to how amazing the staff at the Sandman was, and how convenient this location was! Read moreGenuine Expedia guest review
"center of city"
Great place. Will be backGenuine Hotels.com guest review
"Nice Hotel, good bed, very poor internet speed."
Convinient restaurants in building, the bed is very confortable, but the internet speed is soooo slow.Genuine Expedia guest review
We arrived and had to wait 15 minutes before an employee who was standing around behind check in counter decided to call us to check in. The bartender in the hotel bar ignored us as we approached to order a drink, she walked away after looking at us. The room service took a long time. The staff was inconsiderate and dismissive. I do NOT recommend this […] location. Read moreGenuine Expedia guest review
"Good Location, Clean"
The only complaint we have is that the room temperature would not stay at the temperature we set, so we were constantly getting up to reset the thermostat so that the room did not overheat.Genuine Expedia guest review
"Great West-end hotel deal in Vancouver"
For the price, the hotel was quite good. Room was spacious (had the two-double-bed room for my friend and me), location was walking distance to most things of interest, and the staff was friendly.Genuine Expedia guest review
I was staying with my girlfriend for a concert and security came knocking in my door twice to tell us to be quiet when it was just our tv on and I could hear everyone else in the floor partying.Genuine Hotels.com guest review
"Two Nights in Vancouver"
Was given a larger room than expected - nice surpriseGenuine Expedia guest review
"Close to Gas Town, China Town, Robson Street"
The hotel was on the "Hop-on, Hop-off" trolley and bus stop. The hotel was near the Amtrak station, but the Cantrail bus did not stop there as Expedia had said it would. The Cantrail bus did stop at the airport location of the Sandman.Genuine Expedia guest review
"an OK night"
The hotel was quite nice, inclusive of a restaurant. Unfortunately, we chose a night when multiple events were taking place, so it was very loud. We would've preferred a location closer to the park, and gastown - our mistake.Genuine Hotels.com guest review
"Nice hotel close to the downtown"
This hotel is easy to find, close to the downtown. Front desk people were very friendly and professional. Room was very clean and overall, the hotel was well maintained. Our room had a nice view to the BC Place Stadium and nearby bay. King size bed was quite comfortable. It is within walking distance to Robson street, and Gastown was about 4 blocks […] away. Stanley Park and GranvilleIsland were easy reachable by public transportation or by car. Overall we had good time staying at this hotel while visiting Vancouver. Read moreGenuine Expedia guest review
"Clean, safe hotel"
Good value for money-room was neat and clean. Older building, so dont expect 5 star room ammenities. Has very nice restaurant on property. Secure entry to rooms. Overall, pleasant stay - would recommend to others wanting to stay in heart of downtown Vancouver.Genuine Hotels.com guest review
Walk-able distance to good shopping. Staff was helpful. Only complaint was a slow elevator. Other than that - Definitely a great hotel for the price.Genuine Hotels.com guest review
"Nice, just nothing special"
Room was small but nice. No breakfast offered.Genuine Hotels.com guest review
Hotel was great, friendly service and perfect downtown location. Easy to walk everywhere it a quick taxi here and there to get to other attractions. On site restaurant was pricey, if I had know other food options were close I would have walked there.Genuine Hotels.com guest review
Affordable, well-located hotel. Nothing special. Wifi was unusable. Pleasant staff, decent room and amenities. Fine if you're looking for a bed within walking distance of downtown Vancouver, but don't expect too much.Genuine Expedia guest review
"Nice hotel in central Vancouver"
We had one day to see Vancouver after a cruise and wanted to stay downtown. Location was very convenient. Only a $6.30 cab fare from the boat dock. One block from Robson St. where there are many places to eat and shop. Walked the Gastown area and rode the Hop on hop off bus that conveniently has a scheduled stop at the Sandman - Georgetown. Went to […] Grandville Island by the bus and rode the water taxi. Great day. Staff contacted cab for the airport and they came in less than 5 minutes. Same price as two people on a shuttle. Read moreGenuine Expedia guest review
"The staff was very friendly and efficient."
We had to make a last minute change to our trip and found this hotel to be exceedingly convenient and accommodating. I am very pleased with our decision to stay there and would recommend this hotel to anyone.Genuine Expedia guest review
"Three Day Stay to visit Vancouver"
The hotel provided all that I expected for the price I paid. Great location, room was fine, attached restaurant was excellent and the staff was pleasant.Genuine Hotels.com guest review
"Great location for walking distance to china town"
I was told the Hotel had a shuttle to airport and pier for cruise It didn't and cab to and from airport was $80.00 Total. Cab to and from pier was $20.00. Also booked room for one night after cruise and Was so small could hardly turn around. The location For walking around was good.Genuine Expedia guest review
"Nice Hotel close to Gastown and waterfront."
Wasn't sure about booking through Expedia and not knowing the hotel. A very pleasant experience.Genuine Expedia guest review
"Good deal in downtown Vancouver"
Very nice location & nice room. Nightclub & Gym inside Hotel. Gym not open on Sunday.Genuine Expedia guest review
Was nothing too special. Room was pretty small but looked good. The door was in the corner of a hallway. As I said, nothing too special. Small room but comfy and did the jobGenuine Expedia guest review
nice hotel, minutes from mani attractions, friendly staffGenuine Expedia guest review
"Sandman hotel review"
pretty nice,comfortable,convenient locationGenuine Hotels.com guest review
"Great value and convenient for the tourist!"
We stayed at the Sandman for 3 nights before taking a cruise to Alaska. We toured the whole city and enjoyed its attractions on the Hop On Hop Off bus which you can catch right at the hotel. It is also very convenient to walk along the waterfront at False Creek "sea wall" behind the BC Place Stadium. It's a beautiful walk on a clear day. The hotel services […] met the expectations of a downtown hotel. Read moreGenuine Hotels.com guest review
"Moderate hotel---decent price for the city"
The hotel is Ok but nothing special. Rooms are basic but clean, bathrooms are small, beds are doubles instead of queens. Elevators are very slow. Parking is too much, and internet in the lobby should be free. Otherwise, good location.Genuine Hotels.com guest review
"Good hotel, a little outdated"
It's a rather old hotel, well locatedVery friendly staff. A faint, unpleasant smell in the room.Genuine Hotels.com guest review
"Needs updates and better clientele"
Small elevators, small rooms, no video checkout, long lines and rude service, noise two nights in a row at 3 am by loud and drunk customers (who even banged on room doors!Genuine Hotels.com guest review
Room was clean, Staff was great. The only issue I had was that the room was to warm. The lowest the temp could be set at was 20ºC. The coolest the room ever got was 22.5ºC. Would be nice in future to be able to allow staff to over the cooling system to accommodate the comfort of the guests.Genuine Hotels.com guest review
We choose this hotel because we had stayed once before & had been pleased. But this stay was 3 nights rather than 1 so we got a chance to see that the housekeeping has some issues. Our room wasn't cleaned the first day, even though we had been out for 6 hours so we had to request a cleaning & go to the lounge while it was done, then they didn't leave […] more coffee for the next morning so we had to call and ask for that. The dishes from our room service the next night we not cleared by the maids when they made up the room the next day and even when we put them in the hall no one ever picked them up. We had an "executive king" which had a great view but was very small, even getting a room service or luggage cart in the room was quite trying. And the bathroom has no counter space to speak of at all, so for an extended stay that's a pain. There is a Moxie's restaurant in the hotel which is nice and the room service food was excellent. As well there's another bar/grill that we didn't go to. FYI parking is $22 a day with taxes, over & above the room fee and if you have a bigger car, SUV or a full sized truck the parkade is very tight although it's covered and secure which is a plus, but I think we'll be staying elsewhere next time. Read moreGenuine Expedia guest review
"Nice affordable hotel."
Very pleasant hotel. Our first visit to Vancouver and did not know where to stay. We picked a winner. Clean smart rooms. We stayed two nights after a cruise. The Sandman is within walking distance to Chinatown and Gastown. The sightseeing bus stops right outside. The staff was pleasant and helpful.Genuine Expedia guest review
"close to all tourist attractions, transport and cr"
we had a great stay. Great hotel and location. Only negative - the hotel needs to let other guests be aware that only one lift is in use when large groups are departing and their luggage is being transported down in the other - we waited half hour to get in the lift with our cases from level 8.Genuine Hotels.com guest review
"Close to waterfront"
The hotel was within walking distance of a bus stop and skytrain station, making transportation around the city easy. We stayed here the night before a cruise and were able to walk about 15 minutes to the cruise terminal. The room was a good size, comfortable and quiet. The wifi was a little slow but worked ok. The lobby has comfortable couches and […] chairs. There was a restaurant in the hotel and a gym, although a small fee is required to use the gym. Read moreGenuine Hotels.com guest review
Check in and out was a breeze. We were unable to use the safe in the room since it was broken. We also were unable to control the temp in the room but just adjusted what we wore and blankets on the bed. The restaurant in the hotel lent us a bowl to make oatmeal but the maid removed it the first day and we had to go back to get one for the next days […] oatmeal. Grocery stores were nearby and produce was very good. We walked easily to main shopping areas and the city was beautiful. For the most part the city was clean except for cigarette buts almost everywhere we walked. Nice people but many beggars panhandled as we walked around. Read moreGenuine Expedia guest review
"Good Proximity to Events"
The room was quiet because the window was on the opposite side of the building from the traffic. The room was small and had only one chair. The elevator was very slow to respond, so it was quicker to take the stairs. It took a long time to check in due to high volumn of people going to a concert nearby. The bed was comfortable.Genuine Expedia guest review
"Paying for a hotel, staying at a hostel."
Not a bad hotel per say, just not worth what I paid per night. Location is okay but next time I'm staying at the Hyatt. Similar prices but much closer to the night life.Genuine Expedia guest review
My fiance and I stayed four night at the hotel. It was in the perfect location, lots of things to do around the hotel. Its like three seconds away from rodgers arena and the BC place. Plenty of good food and bars within walking distance of the hotel. I would say that the only bad thing was the service I recieved at the front desk. There were a few gentlemen […] that were just extremely rude. But overall the hotel was fantastic, we would definitely stay there again! Read moreGenuine Hotels.com guest review
"Great location for the Conference!"
I must say that all was pretty decent, except Friday night was party night in the hotel...myself and many other guests lost a lot of sleep that night as young and drunk people ran up and down the halls at all hours, yelling and swearing and laughing...they may as well have been in the rooms with us!My room was cold and I couldn't quite figure out how […] to get warmer so that is my only room complaint. Read moreGenuine Hotels.com guest review
Reasonable and excellent location for going to Canucks games.Genuine Expedia guest review
"Worst hotel I've ever stayed in. Never again!"
It took us 40 minutes to check in, after which, it took another 15 minutes to get to our room because the elevators were so small and alot of people were waiting. When we got to our room, we were place in a room that's next to the elevator which made a lot of noise and there is no way I could have slept through it even with a sleeping pills and earplugs. […] I asked to be moved and the staff (I think his name was Alex) was kind enough to give us another room that's away from the elevator. The only think is that, he put us next to the stairs and we had people coming in and out of the stairs (because people refused to wait to use the elevators - LOONNGGG WAIT, and started using the stairs to go to their rooms) and we had the the exit door slamming non-stop!!!! Loud slamming of the stairs door, which is next to our room was so bothersome!!! I will never stay at this hotel again!!!! Read moreGenuine Expedia guest review
"Amazing location for Canucks Game, service avrg"
Our stay was pleasant enough. The room was clean, comfortable, and quiet. The service we experienced at the front desk and the restaurant (moxies) was slow and not always welcoming.Genuine Hotels.com guest review
We were shocked how nice the hotel was for the price we paid. The staff was extremely professional and helpful. Very knowledgable of the surrounding area for things to do and places to eat. The location can't be beat. Easy walking distance to Rodgers Areana for those wanting to catch a Canucks game and across the street from the larger areana that houses […] concerts and other special events. Would recommend and will definitely get our first look next time we go to Vancouver. Read moreGenuine Hotels.com guest review
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