Comfort Inn Dulles International Airport - Herndon

This guest did not leave a comment.

Genuine Hotels.com guest review

I've stayed at this hotel before and every time I comment on how small the breakfast area is especially when tour groups use the hotel. Hotel staff seemed to have trouble locating information that all hotels usually have at their front desks. Other than that the staff was friendly and helpful and the stay was pleasant.

Genuine Hotels.com guest review

I checked in late, around 11pm. Booked thru Hotels.com. Front desk was waiting for me, had all my paperwork on the ready. Gave me a parking permit, and expressed highly to make sure it was visible, because if not, they would tow. I was very thankful, and made it visible. I was in my room, within 5 mins. Clean room, hot shower, big king bed, nice t.v. […] spacious. I had the breakfast downstairs, very nice. The hotel is only a short drive from Dulles, the reason I stayed. Very nice road, well lit, good neighborhood. I will stay here again. Thank you. Read more

Genuine Hotels.com guest review

Convenient location, comfortable beds and pillows, quiet, friendly staff, breakfast included

Genuine Expedia guest review

I would have liked for there to be a refrigerator and microwave in the room.Also, there were no half and half containers in the room for coffee.The internet was extremely slow. I was not able to get more towels after 5pm .I was not at all happy with this hotel stay

Genuine Hotels.com guest review

The internet service was nearly non-existent. If you're a business traveler, definitely don't stay here. The wifi was awful, the hotel's lobby computer AND printer were both broken for the majority of our 6 night stay. Don't advertise free wifi if you can't provide adequate service. There was some weird problem with the TV system. I had to get two […] replacement remotes over the course of my stay. For the first two nights, the TV had a guide that had information in it. The final 4 nights, the guide was empty. The staff was, for the most part, professional and friendly with a few exceptions that I think don't warrant more comment than the following: When your guests needs assistance, ask them questions...don't just look at them with a blank stare waiting for them to fill in the blanks. Read more

Genuine Expedia guest review

It's a good choice if one takes a early flight. I stayed in this hotel just because it's close to the airport. It's good. I like it and may stay here again if I have another chance to DC.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

extra security lock had part of the hasp, on the door, hanging off by two screws. Room advertised as having a refrigerator, no refrigerator, and after being told one would be delivered, none arrived. Exercise room remote for TV missing batteries, and when replaced, discovered that the remote did not match the make of the TV. Breakfast was OK, but the […] milk pitcher was sitting out and the milk was lukewarm. Read more

Genuine Expedia guest review

I had just arrived after 8hr flight from Germany. Waited 1 hour 10 mins. for the shuttle despite phoning hotel and telling me 25 mins max !! Even 25 mins was too long !! No apology. Waste of time.

Genuine Expedia guest review

The Internet worked, the bed was comfortable, the breakfast was sufficient and not fancy, the shuttle driver took me where I needed to go... No complaints!

Genuine Hotels.com guest review

The room was fine and the front desk people were nice.

Genuine Hotels.com guest review

Had a problem with restroom flush. Inspite of complaining for 4 times, it was not fixed for 2 days. Only after 2 days someone came to fix it. It took 4 times Complaint to fix it. Not happy with the Service.

Genuine Hotels.com guest review

Check in staff very good. Room coffee maker missing pot, but I consider that very minor. Beds very comfortable. Shower worked very well. Sink very good. Toilet quiet! Very quiet room!

Genuine Expedia guest review

I arrived for check-in to this hotel around 8:30 a.m....well before a typical check in. At first, the front staff was not going to budge on letting me check in that early, however, when I told them I was having surgery at the local hospital at 11:30, she called her manager who agreed to let me check in before my surgery. Once checked in, everything […] was fantastic. The room was clean and comfortable. It was easy to find and overall a great value. My only complaint was that there was no mini fridge in the room...for some reason, I thought there would be one. Read more

Genuine Hotels.com guest review

Refridgerators are available upon request. DVD players are not available in all room

Genuine Hotels.com guest review

This hotel was okay. The room was reasonably clean. The hotel and the room were both very dated and lacking amenities.

Genuine Expedia guest review

This Hotel was clean, good security, breakfast was excellent! It was within 2 miles of where I was taking a training class and was convenient to the airport. The staff was friendly and responsive. There were excellent restaurants within walking distance.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Checked in late (11:30pm) and much to my surprise my King room was not made up. Immediately returned to front desk for a different room. Only two other available rooms matched my King bed criteria, one next to the front desk (no thanks), and the smoking room down the hall. It stunk. I stayed for three days and opted out of maid service on day one. Day […] two I was in the room in the morning, out the afternoon and evening. When I returned at 11pm the room was still not clean. I was not able to negotiate a reduced rate because I booked through hotels.com. Thanks for nothing Comfort Inn. You stink, literally. Read more

Genuine Hotels.com guest review

I chose this hotel because it specifically stated that there was a complimentary airport shuttle and asked for my flight arrival info. However, after waiting for 45 minutes in the cold, I discovered that I needed to call the hotel for a pickup. Not having a cell phone, I had to find the phone number which was not listed on the reservation confirmation […] that I had. Then the first shuttle in the morning departed late so that I barely made my 6:40 am flight. Read more

Genuine Hotels.com guest review

the bed sucked bad

Genuine Expedia guest review

Not a bad place to stay. It was a decent room.

Genuine Expedia guest review

Close to Dulles, $12 cab to Reston, front desk made me feel like I was vacationing at the Ritz. Great staff.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Shuttle service was very helpful and Cantina d'Italia next door provided excellent meals at a reasonable cost (and 20% discount with Comfort Inn room key. Would definitely stay here next trip. Breakfast was plentiful but very average.

Genuine Expedia guest review

We spend a wonderful weekend!

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I stayed at the hotel on business. I had a conference @ Reston Town Ctr which was about 5 minutes away. Hotel was clean, quiet, and value priced compared to others in the area. Places to eat and shop are nearby. Great value. Breakfast was ok, nothing to get excited about but curbed a hungry stomach. I would recommend it.

Genuine Hotels.com guest review

Convenient location and adequate amenities for a short stay. Internet access was a little on the slow side for anything other than email (VPN impossible). Nothing special though.

Genuine Hotels.com guest review

Everything at this motel was fine except the breakfast. It was close to many fine restaurants and shops. It was just off a main foad and was easy to find. The hotel staff was very accomodating and pleasant. The only flaw was the breakfast which lacked variety and featured pretend bacon and eggs. The coffee was not always fresh but was always availa […] ble. Read more

Genuine Hotels.com guest review

Was clean, however everything smelled like smoke.

Genuine Hotels.com guest review

The room was great. It even had a fridge. And the hotel is right next door to the place I was going so it couldn't have been any more convenient.

Genuine Hotels.com guest review

Close, cheap, and good quality. The bed was soft, the room was clean and plenty of hot water. Close to several good places to eat and walking distance to ice cream. Not new, not fancy, but a good hotel. Would stay here again.

Genuine Hotels.com guest review

Good Location and a decent stay

Genuine Expedia guest review

Room was adequate, but nothing special. Breakfast buffet was free and so was internet. My room was right next to the elevator so it was easy for me to keep tabs on anyone who came in at 3 AM after a night of drinking. Probably the least desirable aspect of my stay was the room came outfitted with a refrigerator specially designed to sound like a jet […] at nearby Dulles Airport. After about hearing the relentless moan of this poor dying appliance, I unplugged it and enjoyed peace, until the drunk parade began. I wonder if I got the room by the elevator as a penalty for booking with Hotels.Com? Read more

Genuine Hotels.com guest review

I was very please with the daytime midweek manager. Can't remember his name, but when my power cord to my laptop got fried, I bought a new one, but really didn't want to trust the outlit again, so he allowed me to use a surge protector for the 4 days I stayed at the hotel. The staff at the desk, said they didn't have one for me to use, but he happened […] to be coming by and heard the conversation and found me one. I really appreciated it! Read more

Genuine Expedia guest review

For the in-and-out business traveler in the Dulles area, this is a great choice. There is free parking at the hotel, it is very conveniently located (within a few miles of the airport), has several food choices nearby, and is clean and comfortable. I checked in late at night and was greeted by a friendly and efficient desk agent. My room was ready […] and clean. The bed was actually quite comfortable. There is a free breakfast here, although I wasn't able to take advantage of it due to my schedule. It's a solid choice! Read more

Genuine Hotels.com guest review

nice and comfortable hotel

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel was a great deal for what I paid. The shuttle service picked me from the airport and took me there without any delays. It also took me to a local restaurant (anywhere within 3 mi radius of the hotel) with no extra charges. It is located right next to various different restaurants and a restaurant/bar which was extremely convenient.

Genuine Expedia guest review

We made our reservation online. When we arrived, the hotel was just as it appeared in the photos online. The staff was friendly and professional. The hotel was very clean and comfortable. The location was excellent, it is near a major grocery store and many excellent eateries.

Genuine Hotels.com guest review

It was nice stay in the hotel....!

Genuine Hotels.com guest review

When I arrived at the hotel, I wanted to make sure that the wired ethernet connection worked in my room because my work laptop does not have a wireless card and there was a possibility that the weather would trap me at the hotel. Unfortunately, the connection didn't work. I went to the front desk and the gentleman there came to my room with an extra […] cable and we tried both mine and his. He got on his cell phone with the technical support and we walked through troubleshooting together. During one point when we were on hold, he suggested that he would see if there was another room on the same floor available with a working ethernet drop. He left his phone with me while on hold and went to find another room. He brought his laptop in there and verified that the wired connection worked. I ended up moving rooms and had everything I needed in working order. He went over and beyond what I was expecting for a Comfort Inn and I had good interactions with other staff as well. The hotel itself was adequate for a couple nights stay during a business trip. The breakfast was pretty much continental with a made to order waffle section. I skipped this because there were quite a few people in there and I knew the training facility provided breakfast. The workout room was small, but actually had pretty up-to-date treadmill and elliptical machines as well as a cable weight machine. My only irritant was a small one in which I couldn't quite get the right temperature in the room. It was either too hot or too cold. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review