"Good, but not great."
The restaurant does not open for lunch. Thoom, while comfortable, was dull & uninteresting. The staff is terrific.Genuine Expedia guest review
We were very disapointed no spa but they still had it on web and under your the hotel. COMGenuine Hotels.com guest review
Comfortable and cleanGenuine Hotels.com guest review
Great and excelent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
"Great Staff/Customer Service"
My husband and I were originally only going to stay one night at this hotel on our honeymoon but we wound up staying 2. The woman at the front desk was super friendly and didnt charge us for checking in 3 hours early( i was really sick with a cold and just wanted a nap!!!) When we went up to our room and attempted to turn the TV on we figured out that […] one whole outlet in the room was not working. With a quick call to the front desk they switched our rooms little did we know that for the hassle they upgraded us from a double bed room to their king suite. It was heaven! So much so that we booked another night and they even discounted that night for us. Such a great staff,awesome pool and spa and great restaurant although a little pricey! Read moreGenuine Expedia guest review
Overall the stay was pleasant. The service was excellent! TV reception was no good, but, we were credited some money back to our account. The bed was quite comfortable. We slept well. Complimentary coffee at the front desk was nice. Rooms were provided wth a fridge and microwave.Genuine Hotels.com guest review
"Great for short stop over."
Hotel staff were very helpful and courteous. Food in restaraunt was prepared well, flavorful, and served quickly. Would stay again if in the area.Genuine Expedia guest review
"Six flags getaway"
Thought the hotel was perfect for what we needed it for, clean and the staff was good.Genuine Hotels.com guest review
"Loved the comfort."
Loved the indoor pool and hot tub, bed was really comfortable.Genuine Expedia guest review
"Overall a good stay."
Only hotel around with a pool and spa which is why i chose to stay there. Was a bit dissapointing though to find the pool and spa needing a good clean/renovation. Other than that the only other flaw was the bathrooms which also seemed a little run down. Overall the hotel was a great place to stay and close to the Big E! The breakfast buffet was a decent […] price and it was convienient to get a quick bite before checking out in th morning. Read moreGenuine Hotels.com guest review
we had a great stay we will come againGenuine Hotels.com guest review
"Servicable but not glamorous"
The lobby had a terrible smell, but the room was clean. The bathroom door was chipped and peeling, which made it feel as if the place was run-down. Room was comfortable, staff was extremely helpful. A refrigerator and microwave made it extremely convenient to be there for several days.Genuine Hotels.com guest review
This was the first time staying in a holiday inn. Not bad-- the room was clean and breakfast was good. fitness room was a mess-- overall not a bad stay, especially for the price.Genuine Hotels.com guest review
The lots on the side were filled. We had to park in the back lot. They had lights that weren't on in the rear of building. I didn't see any security cameras. We were at the end of the hall, around a corner and on the side off the stairway. Didn't feel safe with children. The bathroom floor was dirty. The was damage on the ceiling in the bathroom and […] bedroom. The location is right off an exit. Read moreGenuine Hotels.com guest review
"Great place to stay, but I wouldn't eat there."
The desk staff was wonderfully helpful and friendly. Our room was great, the restaurant was terrible. Food was awful. How can you screw up waffle fries? but they managed somehow. The clam chowder undercooked. Breakfast buffet was much better than dinner.Genuine Expedia guest review
Hotel was good. Location was great. Breakfast buffet however was not good at all.Genuine Hotels.com guest review
"Worked for us"
Everything was just as expected. Friendly helpful staff. Wish the housekeeper didn't stop by at 9am and wake us up, but everything else was just fine.Genuine Hotels.com guest review
"Pleasant stay at the Holiday Inn"
Decent hotel, with an indoor and outdoor pool Nice to have an restaurant onsite, too. Bathroom could use some updating; dusty air vents, tiles to be cleaned, ceiling/walls painted. Looked liked people must smoke in the bathroom frequently, even though it was a non-smoking room. The room comes with a complimentary breakfast, but for a $5.00 upgrade, […] you can have the breakfast buffet, which was nice. Read moreGenuine Hotels.com guest review
The room was fine however, the bathroom left alot to be desired. the tub had alot of black marks on the walls and soap scum in the shower, the ceiling had mildrew black stuff on the ceiling. the bathroom didnt have proper ventilation at all. i think the bathroom is showing its age... needs an update.Genuine Hotels.com guest review
"awesome experience, great for families!"
Excellent overall experience! Beautiful pool area with indoor and outdoor pools, comfortable room, clean and very friendly and helpful staff.Genuine Expedia guest review
"Good location for 6 Flags"
The hotel staff is very nice and helpful. Hotel is a little dated but niceGenuine Hotels.com guest review
"extremely happy and surprised"
one of the larger double bed rooms. very clean. indoor pool, huge outdoor pool, hot tub. smaller fitness room. decent continental breakfast. went to six flags new england during days and kids enjoyed pools and hottub at night.Genuine Hotels.com guest review
"Couple of issues to mention"
We were satisfied with our hotel room and for the most part it was clean. However, there was a pair of girl's underwear on the bed when we got to our room. Also, where the basketball court and shuffle board was located there was a bench where we sat. Around the bench was several cigarette butts. Both things were gross!Genuine Hotels.com guest review
"Would Not Stay Again at this Hotel"
This hotel is very close to Six Flags NE which is good. When we arrived & check-in at the front desk, we had reserved two adjoining rooms. One room was suppose to have a King bed & one was suppose to have 2 dble beds. When we got to the hotel, they stated they only had adjoining rooms w/dble beds - no King even though our reservation stated it. We accepted […] the change knowing that it can happen. One of the rooms had broken a/c & was hot & stuffy. We called the front desk & they moved us. The a/c was not on at the time we entered the 2 new rooms but within 2 hrs they cooled. Bathrm outdated - sink took 10 minutes to drain. I upgraded with Hotels.com to incl. buffet brkfast, but the rest. person told us we couldn't have food as we did not have a "ticket". Again, we contacted front desk & they were quick to provide the fogotten tickets but the tickets were for the wrong type of brkfast! - not the full buffet. Again, I mentioned to the waitress that we should have the buffet, she then huffed & puffed but said to help ourselves to the food. Upon check out, the front desk was again very accomodating for all the trouble experienced and provided us with a two night's free stay at the same hotel,however, I do not see us staying at this one again... not worth all the inconveniences. Read moreGenuine Hotels.com guest review
It was pleasant. Staff was very friendly and accommodating .Genuine Expedia guest review
the staff was very helpful ahte hotel was clean the only donw side was the buffet.It was not that good.Genuine Expedia guest review
"Great service, hotel starting to get a little worn"
I was experienced great customer service throughout the two day stay. Traveling on business. Saw one review that the area did not have much, but it was more than adequate. I like to run and there was definitely a safe area, neighbor, around to do so. The hotel was starting to become a little worn. Door to bathroom was faded on bottom, furniture had […] a several scratches. Especially in the hallways. The bed was comfortable with great pillows, both firm and soft. The bathroom was very small with the door crashing into the tub every time I opened it. The front desk personnel were prompt and kind at all times. Amenities were excellent - indoor/outdoor pool and fitness center. Read moreGenuine Hotels.com guest review
We had a great time,plan on staying there againGenuine Hotels.com guest review
"Dirty and smelly hotel room"
Room and corridor smells bad and carpet in the room was dirty.Genuine Expedia guest review
"Great location plus amenities"
friendly desk staff, quiet, comfortable rooms and beds, close to Six Flags and in a safe neighborhood. Breakfast buffet closed(ran out of food) earlier than expected, but we were able to use our coupons towards $ off any menu items. Indoor and outdoor pool plus hot tub were enjoyed by children. Basketball and shuffleboard courts available too. Would […] definitely stay there again! Read moreGenuine Hotels.com guest review
Room smell moldy and we could see mold on the back of the toilet. Room just look dirty.Genuine Hotels.com guest review
Everyone was very friendly...would recommendGenuine Hotels.com guest review
The lobby floor was badly in need of sweeping. There were huge dust bunnies and debris all around the front desk area. The room was clean, except for the bathroom. The tub floor was dingy and needed a good bleaching. The tub drain was so slow you were past your ankles deep in water while taking a shower. The grout in the shower and on the bathroom floors […] was dirty, and there were cracked tiles in the tub surround. The pool area was clean but there were no towels on any of the towel racks for guests to use, the dirty towel recepticle was overflowing with wet dirty towels. Read moreGenuine Hotels.com guest review
Staff very accomodating. This is an updated Holiday Inn.Genuine Hotels.com guest review
Service and staff very really nice but bathrooms need either a good cleaning or an upgrade.Genuine Hotels.com guest review
"Good family hotel"
Hotel was fairly clean, staff was very friendly and helpful, pool was nice, but hot tub was not workingGenuine Hotels.com guest review
Great staff - very helpful. My only complaint was that the person I spoke with at Expedia told me I had a sitting room and a sofa bed - there were five of us. The hotel told me they don't offer that type of room so one of us had to sleep on the floor.Genuine Expedia guest review
"close to shopping malls and sixflags"
The hotel was average. We booked the room for 5 people and they do not have cots or roll aways. They also advertise free breakfast. It is for 2 people. The pool was cloudy and heated, the hot tub didn't have much whirlpool at all. There is a large outdoor pool that was not in use when we were there. Overall, an average stay at an average hotel.Genuine Hotels.com guest review
"Not too shabby."
Good value. Could stand a bit of updating but overall no complaints.Genuine Expedia guest review
"Holiday Inn Enfield Springfield"
I thought the hotel was clean. The beds were comfortable. Didn't use the indoor pool but it look like alot of people were enjoying themself. Would use the hotel again if needed. We where down there for a cheerleading competition.Genuine Hotels.com guest review
Convenient location. Good for the price. Would stay again.Genuine Hotels.com guest review
"Overnight stay at the Holiday Inn"
Customer service/front desk - generally good. Room - pleasant; bathroom was disappointing - too small; tub was discolored.Genuine Expedia guest review
"Not worth the price."
Rude receptionist. Hotel lobby and rooms smell like cigarette smoke. Rooms are ok but bathrooms have molds all over the tub and tiles. Totally not worth the price.Genuine Hotels.com guest review
"Nice but no cigar"
Although, the hotel was easy to find and certainly comfortable, I have to say that I cut my foot in the bathtub on a peice of glass embeded in the bath mat.. I made the frint desk aware of this on checkout also providing them with the shard of glass I removed from my foot.... Although, they showed some concern healthwise after the fact, the never offerred […] any kind of discount for that stay or future stays to ensure I'd come back to Holiday Inn. That was very dissappointing to me Read moreGenuine Hotels.com guest review
I had some concerns after reading some of the reviews, but once I got there and checked in, I realized whoever wrote those reviews are people that are use to the Ritz.. The rooms are extremely clean. The location was great. The indoor pool was suppose to close it 10, but they keep it open til 10:30 because we checked in at 9:30 and the kids told the […] receptionist they were looking forward to using the pool. We were there looking at a college and I already know, if my daughter goes to that school, this is the hotel we will use all the time. No doubts. I only wish that breadfast was included with the price. But even so, the breakfast didn't cost much and the restaurant is on the premises. Read moreGenuine Hotels.com guest review
"Holiday Inn in Enfield, CT"
The room was very nice and I enjoyed the indoor pool. It was an actual heated pool and was very comfortable. My wife was very pleased with the hot tub.Genuine Hotels.com guest review
"Okay but not tip-top"
Bed was comfortable, location was quiet. Room and hotel showed signs of age. Bathroom door had been used elsewhere and had holes all over it. One of 2 elevators out of order. Wallpaper and paint peeling in some areas.Genuine Expedia guest review
"worth the drive off the interstate (5 min)"
received a very warm and sincere welcome from the manager and the front deskGenuine Expedia guest review
The bathroom had mold on the ceiling and also within the grout lines of the ceramic tile walls. Whoever is trying to maintain the rooms is not very experience as there is caulking everywhere. The heatpump controls did not control the room temperature at all.Genuine Expedia guest review
Checked in no problem, room was clean, a bit expensive for what we got. Likely stay somewhere else next time.Genuine Expedia guest review
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