"It was very clean"
It looks as if it was an old building that was recently updated. It was very clean. The staff was very courteous. The only downside was the view. The location is not in the best area, but never felt unsafe. The parking lot was well lit and secure.Genuine Hotels.com guest review
"The room was abysmal"
Not happy with my experience. The room was a smoking room from the smell of it. Even though I paid for a non-smoking room. I had to send everything to the cleaners because it picked up the smoke odor. No elevator and no help with the bags from the staff.Genuine Hotels.com guest review
the people were very nice and helpful. the hotel was clean and comfortable.Genuine Hotels.com guest review
"Great for a business stay"
Very nice location when in town on business...found shopping and restaurants along the same road on which the hotel is located. No need to go elsewhere.Genuine Expedia guest review
"Great hotel chain, awful staff at this one!"
I have stayed at many Travelodges before and I have never had worse service. The staff was rude, accused me of lying about how many people stayed in the room when a friend staying in the RV outside used the rest room, told me that I should be grateful for the breakfast they served as is when I asked for fat free milk, and tried to charge me $7 for the […] extra person using the bathroom once in our room. I cancelled my second night and went somewhere else. Read moreGenuine Hotels.com guest review
"Great price if you are willing to drive"
Totally satisfactory, great price, and exactly what I expected but there were a lot of REALLY noisy guests even on a Sunday night. Cleanliness was good and front desk attendant called to make sure everything was OK about 15 minutes after we checked in. The indoor pool looked clean and smelled much better than most.Genuine Hotels.com guest review
Was looking for a cheap room for 1night. The room was not locked and the bed spread was not laid out on the bed. A faint smell of vomit was somewhere near the rather loud refrigerator. None the less the room was fine otherwise and fit my purpose. The WiFi was fine and the pool was nice and warm. All the shortcomings were forgiven when I saw the self […] serve waffle maker and the good variety of breakfast foods. The only disappointment was they don't allow you to take food to the room probably to prevent hoarding but I ate more then had I gone back to the room. Read moreGenuine Expedia guest review
Not a good one, the place is old and musty smelling, the heater was so loud I had to keep turning it off. The refrigerator was loud and kept me away. All in all my experience was bad I would not recommend staying here.Genuine Expedia guest review
"wrong end of town,not to exited about location."
so. so. don't think I will be back to that location.Genuine Hotels.com guest review
"Close to a lot of dining"
GreatGenuine Hotels.com guest review
"Decent option if you want to save some scrilla."
I visit friends in Grand Rapids typically 2-3 times per year, and I often stay at this hotel. It's not the Four Seasons, but it meets my needs of being within a fairly short cab ride of downtown (typically around $12-$15), and without the downtown hotel prices. The only complaint I had about this visit was that checkout is at noon, and as I walked out […] of my room at 11:50, I was nearly swarmed by 3 cleaning crew and a supervisor who acted like I had barricaded myself in my room and was an hour late. That was a bit unusual, but it certainly won't prohibit me from using this as my GR crash pad in the future. Read moreGenuine Expedia guest review
"Stay for an in-town event"
Cheap hotel, just off the highway, not in the nicest area. Out-dated decor and worn-looking decor. However, staff was friendly, the place was clean, and a normal continental (pre-packaged carbohydrates) for breakfast. In terms of proximity to downtown GR, it was within 3 exits, and a 5 minute drive...which was nice. Beds were comfortable, and access […] to wi-fi was nice, too. Read moreGenuine Expedia guest review
"Amazing value for the price paid"
Honestly... for the price paid, everything is an amazing. It is a very convenient location, very close to the highway. Also the location is very safe. Breakfast is good, staff is very nice. Rooms are clean and comfortable. Haven't tried the pool, but seemed nice and clean. Overall very satisfied, no problems whatsoever. Would definitely go back and […] would kindly recommend it to anyone looking for convenient hassle-free economic stay. Read moreGenuine Hotels.com guest review
The tub and floor had mildew stains and the room smelled somewhat like smoke. There was an ash bucket outside our room. Were not allowed to bring any breakfast items back to the room except coffee. The room served its purpose and was convenient. Wish we hadn't gone to the little place down the road for breakfast that they recommended.Genuine Hotels.com guest review
"could inprove significantly"
Hotel was on the lower spectrum, but I've paid the same for a better experience down the road. Room had some cleanliness issues, including a slew of dust in the bathroom fan and what appeared to be mold along the tile. Morning checkout staff wasnt completely professional either. We wont be back here, there are better places nearby with about the same […] cost. Read moreGenuine Hotels.com guest review
Staff was very niceGenuine Hotels.com guest review
"Not a good location"
This hotel is located in a not so good area. I was traveling alone and very seriously considered just leaving and loosing the cost. Also it says non smoking but it smelled of smoke and when you turned the air on the smoke and air freshener smell was so over powering you could not run it. I have no tears in my eyes so it was very painful.Genuine Expedia guest review
"Not so good"
It is located in a pretty dicey neighborhood. The bathroom could use some maintenance, but since I was looking for a sleep-cheap, I definitely got what I paid for. Would not recommend.Genuine Hotels.com guest review
Pictures of hotel do not show you what you will see out of your window in your room. Smelly and run down, Didn't even unpack bags. Got in car and left before it got stolen.Genuine Hotels.com guest review
"Musty, dirty, and in a sketchy neighborhood"
I thought this was going to be a decent place to stay on my trip to GR based on it getting 3.5 out of 5. The first indication I was wrong was when I had to be buzzed in to speak to the front desk attendant. He was nice and helpful as far as giving me the map of the place and informing me about the hours of the continental breakfast and check out time. […] When I drove the car around to the back to park I saw what appeared to be section 8 housing (Gov't funded housing if there are different terms in MI). There was broken down furniture, old bedding and other random garbage stacked up in the lawns and on the patios of the residents. I was a bit concerned that my car could be vandalized or worse so I made sure to take all my valuables out of the car. When we arrived in the room the ac/heating unit was turned off and it was very musty in the room. There was no way to open a window to get ventilation so when I turned on the fan to get some airflow in the room it smelled like burning hair. Once I got the room to a comfortable but musty temperature it was nearly impossible to get the the cooling unit to hold that temp. All throughout the night on the hour it would kick on for a second and then stop. Then about 30 seconds later it would kick on again and then run for 5-10 minutes and then stop. I probably got about 3 hours of sleep since I was either jumping up to change the "thermostat" or I would hear it turn on and off as described above. Read moreGenuine Hotels.com guest review
"It was an Okay hotel."
The night we got there we decided to go to the pool and as we saw no signs to NOT take towels from our rooms. We brought bath room towels down so we would have somthing to dry off with after swimming. While at the pool a few other people came in and swam along with us, however they left before we did and they took our towels with them. We reported it […] to the front desk and at this point the lady told us we were to have gotten pool towels from the front desk before entering the pool area, and that because our towels went missing (had gotten stolen) we would be charged an extra 20$ on our room fee, as this was not our fault it very much put me in an unfriendly mood with the hotel and the people running it. Read moreGenuine Hotels.com guest review
Tried to get towels after using pool. None were available. Used wet towels for shower next morning. Tried to exchange towels. Towels still not available.Genuine Hotels.com guest review
"location is a bit iffy"
rooms are just basic rooms. the location is next to a hotel where people are living and the children in the yard make a lot of noise and throw things over the fenceGenuine Hotels.com guest review
"Decent hotel for the money"
The hotel was fine other than we were informed that we had to stay in an older, musty room due to the reservation online is discountedGenuine Expedia guest review
"Not as advertised."
Hotel is in the back of a deep parking lot, next to a really shady apartment complex. Hotel hallways and rooms look like they hadn't been maintained since the 1990s, dirty stained carpets, yellowed walls. Floor in the room was unlevel with "potholes" in the floor covered by carpet. An odd odor was in the room, almost palpable, that didn't go away at […] all throughout the four night stay at this facility. There was no business area of this hotel, there was a computer in the corner and when you ask to use it you're told "It doesn't really work and if you need to print it costs $1.00 a page". I would not recommend staying at this hotel. Cleanliness = 0, Quality of Service = 0, Hotel Amenities = 0, Location = 1. The only reason the hotel won any location points was proximity to my production facility, record stores, and places to eat. The actual location in the back of a deep parking lot of a strip mall next to unsavory apartments would've otherwise warranted a zero as well. Read moreGenuine Hotels.com guest review
I found it difficult to sleep. There was no temperature setting on the AC, so my choices were Too Hot or Too Noisy. I settled for cooling the room down and turning it off. I awoke overheated and more tired than when I went to sleep. On the other hand, I was struck by the absolutely pristine cleanliness of the bathroom and fixtures.Genuine Expedia guest review
"good midrange hotel"
Although the bed was lumpy and the neighborhood "iffy", the folks there couldn't have been nicer. The room was very clean.Genuine Hotels.com guest review
It was way better than expected due to the location. If you are just looking for a place to sleep and not hang out in the room then this a great place for you. It was a very quiet place.Genuine Hotels.com guest review
"You get what you pay for...sorta."
The room smelled like smoke the second we opened the door. The staff were nice and accommodating. There was a reddish liquid on the toilet bowl and both my roommate and I were afraid to even wonder what the heck it was. At least there were no bedbugs....we hope!Genuine Expedia guest review
"Great staff. Very helpful."
For an affordably priced room, it was clean and comfortable. Better than most inexpensive stays.Genuine Expedia guest review
"Earns its recommendation"
I chose this hotel for its competitive price, and ratings from other expedia reviews, as well as its proximity to a seminar i was attending a few miles away. (The seminar was at Holiday Inn, which was over $100 more per night!). The entire hotel was very well kept. The room was very clean. The bathroom was spotless, tiles in the corners all fine too. […] The pictures on the wall were pleasant, and not like those typically-awful blue and pink abstract sailboats etc. I didn't see much of the staff, but they were friendly, courteous, and helpful. (a gentleman in the evening, lady in the morning). Breakfast in the morning was delicious! Well stocked continental breakfast, with Waffle Iron and batter. Clean. Ample room to sit, watch the news quietly playing on the tv, read the complimentary newspaper. I was hoping to get to use the fitness center and pool, but i arrived too late and left too early. I looked at both, however, and they were also in good repair. Read moreGenuine Expedia guest review
The staff was very friendly, the pool was nice and warm, the breakfast was great! Good value for the price. :)Genuine Hotels.com guest review
"Good for a cheap one night stay"
This hotel is fine for a one night stay, but it needs updating. The shower head needed replaced and even tho it is a non smoking hotel, our room smelled like smoke :-(Genuine Expedia guest review
All around decent stay. It seemed like the area was a little sketchy. The surrounding buildings and area seemed a little run downed. Hotel seemed very clean and pool area was also clean. Employees were very helpful and friendly. Was told to report any problems right away. We did not have an issues and if needed would probably stay here again.Genuine Hotels.com guest review
"Not bad hotel"
It wasn't a bad place to stay, I've stayed in better for the same or lower price. Pool was really small and could have been more heated for the size of it. Don't think I will stay there again unless price is cheaper!Genuine Hotels.com guest review
"dated and smelly"
The non smoking rooms smelled heavily of smoke. The hotel door didn't close tightly. Did have a security guard 24-7, walking the halls. Better than the other hotels in area but not a 3+star. Fine for a overnight business trip, not where I would take my family.Genuine Hotels.com guest review
"Good value for the money"
This is a very nice budget hotel. Good value for the money.Genuine Expedia guest review
"Not bad at all."
Front desk staff was very helpful. The room was clean, the hall was quiet. Everything was pleasant and fine for an overnight stay.Genuine Hotels.com guest review
Room was fine. friendly staff great service. no problemsGenuine Hotels.com guest review
It was just ok. Breakfast we didn't have cause no coffe was made and it just didn't look goodGenuine Hotels.com guest review
The room was clean and the bed was comfortable. The wifi didn't work.Genuine Hotels.com guest review
I appreciate the employee on duty, we had gotten snow and he shoveled a path from my room to my car to the office and very helpful at check outGenuine Hotels.com guest review
I was very satisfied with my stay, it's a two star hotel I wasn't expecting four star quality...it was nice and clean, all the staff that I encountered were very pleasant and helpful and it worked for me.Genuine Hotels.com guest review
"One of my worst hotel stays ever"
If you are thinking about staying at the Travelodge......please don't. While the bed was horribly uncomfortable, that was the least of my worries. The walls being paper thin and hearing the TVs of the adjoining rooms until 4am was a little more disconcerting as was the continuous idling of the trucks outside. The room is in need of a drastic updating […] as everything in the room felt 20-30 years old. I would much, much rather sleep in my car than at the Grand Rapids Travelodge Read moreGenuine Hotels.com guest review
"Not 5 star but ok"
They did blow me away with their service but they where nice the room was fair.... But with other hotels in the area I would try others before returningGenuine Hotels.com guest review
Beds were not as comfy as my sleep number. Overall the room was clean and warm.Genuine Expedia guest review
A good value for the money. Room was quiet, and no housecleaning service intruded while I was still in the room. The one problem - heater was rather noisy when operating, and while it kept the room warm it also woke me up a few times when it came on.Genuine Hotels.com guest review
Stay was good; I created a problem myself with a reservation but they were able to fix it for me.Genuine Hotels.com guest review
"Nice Value Hotel"
Good value. Clean. Beds appeared very new but ultra soft. Not the greatest for those who want a firmer mattress. The pillows were very cheap and not very comfortable, however they did provide extra pillows upon request. Overall, a good hotel for the price.Genuine Hotels.com guest review
"Eh If you need a reasonably costing place"
The WiFi kept going on and off, the room walls were dirty, the pillows were paper thin, I think you get the drift.Genuine Hotels.com guest review
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