"could inprove significantly"
Hotel was on the lower spectrum, but I've paid the same for a better experience down the road. Room had some cleanliness issues, including a slew of dust in the bathroom fan and what appeared to be mold along the tile. Morning checkout staff wasnt completely professional either. We wont be back here, there are better places nearby with about the same […] cost. Read moreGenuine Hotels.com guest review
Staff was very niceGenuine Hotels.com guest review
"Not a good location"
This hotel is located in a not so good area. I was traveling alone and very seriously considered just leaving and loosing the cost. Also it says non smoking but it smelled of smoke and when you turned the air on the smoke and air freshener smell was so over powering you could not run it. I have no tears in my eyes so it was very painful.Genuine Expedia guest review
"Not so good"
It is located in a pretty dicey neighborhood. The bathroom could use some maintenance, but since I was looking for a sleep-cheap, I definitely got what I paid for. Would not recommend.Genuine Hotels.com guest review
Pictures of hotel do not show you what you will see out of your window in your room. Smelly and run down, Didn't even unpack bags. Got in car and left before it got stolen.Genuine Hotels.com guest review
"Musty, dirty, and in a sketchy neighborhood"
I thought this was going to be a decent place to stay on my trip to GR based on it getting 3.5 out of 5. The first indication I was wrong was when I had to be buzzed in to speak to the front desk attendant. He was nice and helpful as far as giving me the map of the place and informing me about the hours of the continental breakfast and check out time. […] When I drove the car around to the back to park I saw what appeared to be section 8 housing (Gov't funded housing if there are different terms in MI). There was broken down furniture, old bedding and other random garbage stacked up in the lawns and on the patios of the residents. I was a bit concerned that my car could be vandalized or worse so I made sure to take all my valuables out of the car. When we arrived in the room the ac/heating unit was turned off and it was very musty in the room. There was no way to open a window to get ventilation so when I turned on the fan to get some airflow in the room it smelled like burning hair. Once I got the room to a comfortable but musty temperature it was nearly impossible to get the the cooling unit to hold that temp. All throughout the night on the hour it would kick on for a second and then stop. Then about 30 seconds later it would kick on again and then run for 5-10 minutes and then stop. I probably got about 3 hours of sleep since I was either jumping up to change the "thermostat" or I would hear it turn on and off as described above. Read moreGenuine Hotels.com guest review
"It was an Okay hotel."
The night we got there we decided to go to the pool and as we saw no signs to NOT take towels from our rooms. We brought bath room towels down so we would have somthing to dry off with after swimming. While at the pool a few other people came in and swam along with us, however they left before we did and they took our towels with them. We reported it […] to the front desk and at this point the lady told us we were to have gotten pool towels from the front desk before entering the pool area, and that because our towels went missing (had gotten stolen) we would be charged an extra 20$ on our room fee, as this was not our fault it very much put me in an unfriendly mood with the hotel and the people running it. Read moreGenuine Hotels.com guest review
Tried to get towels after using pool. None were available. Used wet towels for shower next morning. Tried to exchange towels. Towels still not available.Genuine Hotels.com guest review
"location is a bit iffy"
rooms are just basic rooms. the location is next to a hotel where people are living and the children in the yard make a lot of noise and throw things over the fenceGenuine Hotels.com guest review
"Decent hotel for the money"
The hotel was fine other than we were informed that we had to stay in an older, musty room due to the reservation online is discountedGenuine Expedia guest review
"Not as advertised."
Hotel is in the back of a deep parking lot, next to a really shady apartment complex. Hotel hallways and rooms look like they hadn't been maintained since the 1990s, dirty stained carpets, yellowed walls. Floor in the room was unlevel with "potholes" in the floor covered by carpet. An odd odor was in the room, almost palpable, that didn't go away at […] all throughout the four night stay at this facility. There was no business area of this hotel, there was a computer in the corner and when you ask to use it you're told "It doesn't really work and if you need to print it costs $1.00 a page". I would not recommend staying at this hotel. Cleanliness = 0, Quality of Service = 0, Hotel Amenities = 0, Location = 1. The only reason the hotel won any location points was proximity to my production facility, record stores, and places to eat. The actual location in the back of a deep parking lot of a strip mall next to unsavory apartments would've otherwise warranted a zero as well. Read moreGenuine Hotels.com guest review
I found it difficult to sleep. There was no temperature setting on the AC, so my choices were Too Hot or Too Noisy. I settled for cooling the room down and turning it off. I awoke overheated and more tired than when I went to sleep. On the other hand, I was struck by the absolutely pristine cleanliness of the bathroom and fixtures.Genuine Expedia guest review
"good midrange hotel"
Although the bed was lumpy and the neighborhood "iffy", the folks there couldn't have been nicer. The room was very clean.Genuine Hotels.com guest review
It was way better than expected due to the location. If you are just looking for a place to sleep and not hang out in the room then this a great place for you. It was a very quiet place.Genuine Hotels.com guest review
"You get what you pay for...sorta."
The room smelled like smoke the second we opened the door. The staff were nice and accommodating. There was a reddish liquid on the toilet bowl and both my roommate and I were afraid to even wonder what the heck it was. At least there were no bedbugs....we hope!Genuine Expedia guest review
"Great staff. Very helpful."
For an affordably priced room, it was clean and comfortable. Better than most inexpensive stays.Genuine Expedia guest review
"Earns its recommendation"
I chose this hotel for its competitive price, and ratings from other expedia reviews, as well as its proximity to a seminar i was attending a few miles away. (The seminar was at Holiday Inn, which was over $100 more per night!). The entire hotel was very well kept. The room was very clean. The bathroom was spotless, tiles in the corners all fine too. […] The pictures on the wall were pleasant, and not like those typically-awful blue and pink abstract sailboats etc. I didn't see much of the staff, but they were friendly, courteous, and helpful. (a gentleman in the evening, lady in the morning). Breakfast in the morning was delicious! Well stocked continental breakfast, with Waffle Iron and batter. Clean. Ample room to sit, watch the news quietly playing on the tv, read the complimentary newspaper. I was hoping to get to use the fitness center and pool, but i arrived too late and left too early. I looked at both, however, and they were also in good repair. Read moreGenuine Expedia guest review
The staff was very friendly, the pool was nice and warm, the breakfast was great! Good value for the price. :)Genuine Hotels.com guest review
"Good for a cheap one night stay"
This hotel is fine for a one night stay, but it needs updating. The shower head needed replaced and even tho it is a non smoking hotel, our room smelled like smoke :-(Genuine Expedia guest review
All around decent stay. It seemed like the area was a little sketchy. The surrounding buildings and area seemed a little run downed. Hotel seemed very clean and pool area was also clean. Employees were very helpful and friendly. Was told to report any problems right away. We did not have an issues and if needed would probably stay here again.Genuine Hotels.com guest review
"Not bad hotel"
It wasn't a bad place to stay, I've stayed in better for the same or lower price. Pool was really small and could have been more heated for the size of it. Don't think I will stay there again unless price is cheaper!Genuine Hotels.com guest review
"dated and smelly"
The non smoking rooms smelled heavily of smoke. The hotel door didn't close tightly. Did have a security guard 24-7, walking the halls. Better than the other hotels in area but not a 3+star. Fine for a overnight business trip, not where I would take my family.Genuine Hotels.com guest review
"Good value for the money"
This is a very nice budget hotel. Good value for the money.Genuine Expedia guest review
"Not bad at all."
Front desk staff was very helpful. The room was clean, the hall was quiet. Everything was pleasant and fine for an overnight stay.Genuine Hotels.com guest review
Room was fine. friendly staff great service. no problemsGenuine Hotels.com guest review
It was just ok. Breakfast we didn't have cause no coffe was made and it just didn't look goodGenuine Hotels.com guest review
The room was clean and the bed was comfortable. The wifi didn't work.Genuine Hotels.com guest review
I appreciate the employee on duty, we had gotten snow and he shoveled a path from my room to my car to the office and very helpful at check outGenuine Hotels.com guest review
I was very satisfied with my stay, it's a two star hotel I wasn't expecting four star quality...it was nice and clean, all the staff that I encountered were very pleasant and helpful and it worked for me.Genuine Hotels.com guest review
"One of my worst hotel stays ever"
If you are thinking about staying at the Travelodge......please don't. While the bed was horribly uncomfortable, that was the least of my worries. The walls being paper thin and hearing the TVs of the adjoining rooms until 4am was a little more disconcerting as was the continuous idling of the trucks outside. The room is in need of a drastic updating […] as everything in the room felt 20-30 years old. I would much, much rather sleep in my car than at the Grand Rapids Travelodge Read moreGenuine Hotels.com guest review
"Not 5 star but ok"
They did blow me away with their service but they where nice the room was fair.... But with other hotels in the area I would try others before returningGenuine Hotels.com guest review
Beds were not as comfy as my sleep number. Overall the room was clean and warm.Genuine Expedia guest review
A good value for the money. Room was quiet, and no housecleaning service intruded while I was still in the room. The one problem - heater was rather noisy when operating, and while it kept the room warm it also woke me up a few times when it came on.Genuine Hotels.com guest review
Stay was good; I created a problem myself with a reservation but they were able to fix it for me.Genuine Hotels.com guest review
"Nice Value Hotel"
Good value. Clean. Beds appeared very new but ultra soft. Not the greatest for those who want a firmer mattress. The pillows were very cheap and not very comfortable, however they did provide extra pillows upon request. Overall, a good hotel for the price.Genuine Hotels.com guest review
"Eh If you need a reasonably costing place"
The WiFi kept going on and off, the room walls were dirty, the pillows were paper thin, I think you get the drift.Genuine Hotels.com guest review
"weekend get away"
For the price the room was really nice, the neighborhood was a little sketchy, didn't expect that. Just small things like the remote didn't work for the tv, only one coffee for the machine, but the room was quiet, the bed was nice, bathroom was nice. I love when there is a blow dryer. We enjoyed ourselves.Genuine Hotels.com guest review
need different pillowsGenuine Hotels.com guest review
"Close to downtown"
Hotel had a pool. Room was clean. Located in a quiet and safe area of townGenuine Hotels.com guest review
I liked the fact that we could check in a little bit early. I'm not sure if everyone would like this, but the hotel is behind a liquor store. I did not know that when I booked the hotel. Also, it was only about 10 minutes from the Woodland Mall and 15 from the Rivertown Crossings Mall.Genuine Expedia guest review
"Simple, clean and priced right"
Very clean, fresh new decor, there is even a room safe. Matches the local Holiday Inn Express at three times the price.Genuine Hotels.com guest review
"suitable for a brief stay"
the building as a whole is dated but the rooms were comfortable. seemed like they had just gotten new beds, judging by the stack of mattresses near the dumpster. smoking rooms have a small patio but look out at the back of a liquor store. not sure if we could have done better in the area but the room was fine for what we needed: cheap taxi ride downtown […] and no bothers. Read moreGenuine Hotels.com guest review
"very clean, management helpful"
there were 3 families represented; overall we had a very nice stay...rooms were clean, well-appointed, nice area. had a problem checking in, as the one who booked all 3 rooms wasn't able to come with us, but probably 1/2 hour later, we had cancelled our rooms & booked 3 more in another name.Genuine Hotels.com guest review
Both beds were very hard, almost like sleeping on the floor. We were unable to enjoy the trip since we got no sleep. I had to contact the front desk twice between 3 and 4am due to multiple neighboring rooms blaring their TVs. Staff did contact those guests immediately.Genuine Hotels.com guest review
"Friday 9/7/12 Travelodge Grand Rapids"
Suprsingly noisey roon, wi-fi only usable in lobby, breakfast al carbs.Genuine Hotels.com guest review
It was ok, bit dirty but decent for the price and location.Genuine Hotels.com guest review
"nice cheap room for quick overnight stay"
the room was very clean staff was very friendly and helpfull would stay there again if we ever head to grand rapids againGenuine Hotels.com guest review
My only main complaint was that the room smelled bad. Might have been ac, idk. It wasnt overbearing. The pool water could of been warmer also. But overall i would stay there again.Genuine Hotels.com guest review
"Just a place to sleep, nothing fancy"
It was just a cheap place to sleep, nothing specialGenuine Expedia guest review
The area may not have been the best, and the place was a little run-down, but considering all the amenities, the quiet, and the price I'd say it was well worth it. The entire place was very clean and the hotel staff were very nice and helpful. If I ever return to Grand Rapids, this is where I'll return to.Genuine Hotels.com guest review
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