It was very comfortable with lots of things to do.Genuine Hotels.com guest review
"Wait for renovation completion"
Awful! The room was old and stale. The bathroom was tiny and old and water damaged. Decor was from the 80's as was the smell. The worst part, if I had known they were under construction I would have chosen something much nicer for the money! The pictures shown in Hotels.com are from their upcoming renovated rooms...not current. So sad I wasted my money […] and no way to get satisfaction... Read moreGenuine Hotels.com guest review
"Pass on this one...."
It was ok, but don't stay here if you are on a business trip unless you have extra time to spend on their additional amenities otherwise the extra charge is a waste of money. Room needed updating, thin doors you can hear people talk as they walked by, bathroom smelled, bath/shower did not drain, yuk! Most of all they asked how your stay was, I commented […] on the issues and they just looked at me with no response...why did they even ask? Read moreGenuine Hotels.com guest review
"Nice, clean and great location"
Very nice hotel surrounded by a beautiful golf course. Location was great. Room was clean and in very nice condition. Overall very nice hotel in great area for a good price. I will definitely stay here again.Genuine Hotels.com guest review
"Good Location.....and that's about it."
This hotel was under construction for a much needed renovation. The fact that it was undergoing a renovation was not included in the description by the hotel. The room was not great....carpet full of stains and the mattresses were clearly years old, sagging significantly in the middle. Hallway leading to the room was dark, with lots of dings in the […] walls and peeling wallpaper.Expected much more from Millennium. Read moreGenuine Expedia guest review
It's a 2 star room with a 4 star pool location and surrounding area Very overpriced for the current condition of the hotel Good thing they are remodelingGenuine Hotels.com guest review
"Nice hotel close to Old Town Scottsdale"
Selected this hotel during a busy hotel weekend in Scottsdale off the Internet for a girls weekend. We are business travelers, so picky about our hotels. We were quite pleased with the hotel rooms, pool area, location overlooking lake and golf course and restaurant (our dinner was great, in front of a firepit overlooking the lake). The staff was very […] helpful (check-in/concierge help; restaurant manager; pool bar servers; prompt clean pool towel replacement when asked. I would stay here again. Read moreGenuine Expedia guest review
"Staff could use a pep talk"
Visited for a friend's birthday and to join in some spring training festivities. Staff was incredibly unfriendly and would do absolutely nothing that was above the bare minimum. We got declined for room service at 10:30 am because they were "too busy." For almost $300 per night you would expect a bit more. I will not be back.Genuine Hotels.com guest review
dirty plates, plastic cups, old towels were left poolside from the night before and not picked up by the hotel staff. The facility carpets were dirty with visible stainsGenuine Expedia guest review
"Convenient location, easy access"
The air-conditioner in our room (229) was so noisy that, if we had not been very tired, we would have requested to be moved.Genuine Expedia guest review
"Nice but pricey"
The hotel is nice and the pool is a big plus. Nice view of the golf course. One major drawback: The hotel service was mediocre and the extra resort fees were a major turn off.Genuine Expedia guest review
"Nice hotel. The room was very clean but dated."
The staff was very nice. Room was comfortable and clean.Genuine Expedia guest review
"HIGHLY OVER RATED"
FOR THE PRICE IT DID NOT LIVE UPTO MY EXPECTATIONS. SLOW FRONT DESK, NO BELL SERVICE OR CONCEIREGE. FOR A SCOTTSDALE RESORT IT MISSED THE MARK.Genuine Hotels.com guest review
"Not the Best"
The rooms were clean. The staff was okay. It didn't seem like they went out of their way to be friendly. The entrance was too far away from our room. I suppose it was because of construction on the southside of the hotel. We didn't have any hot water for showers on our first morning. That was disappointing and frustrating. It was a beautiful hotel. […] We probably won't stay there again. Read moreGenuine Expedia guest review
"Won't stay here again."
Poor customer service. Surprise "resort" fee for use of fishing poles and canoe (which wasn't used). When contacted about WiFi not functional the response was "Apple devices have some issues, but no one else is complaining." Crack in shower and they wouldn't replace empty tissue box until it was brought to their attention multiple times.Genuine Hotels.com guest review
"Smart place to stay"
I like this hotel. Not fancy but comfortable and good staff. Waiting for a hot tub. Comfortable beds, big rooms and quiet. Great location.Genuine Hotels.com guest review
- Hotel is under staffed in the restaurante. I left because there was nobody to greet or seat me.- Parking lot is in desparate need of re-paving.Genuine Hotels.com guest review
Great location and grounds were nice....rooms very outdated and stale....service was slow.Genuine Hotels.com guest review
We stayed at this hotel two nights. We arrived 2pm at this hotel before checking time which is 4pm but they kindly let us check-in a room. We appreciate it. My husband played golf at the course behind the hotel. It was just beautiful. This hotel located 10 mins from Old Downtown Scottsdale. It's really convenient. There are many hotels on the same streed […] but seems this hotel has reasonable fare than others. We recomend this hotel to everyone. Read moreGenuine Hotels.com guest review
Adequate but dingy insideGenuine Expedia guest review
"Not a friendly place!"
The hotel personnel were not friendly. The wi-fi was poor. The service was slow and poor. Not a place with a fast-paced, business-manner individual. The heater and cooler was too noisey.Genuine Hotels.com guest review
"Wifi Signal very weak"
I couldn't connect wifi. Because the signal was very weak. Not for business. But, room was clean. Hotel quality is good.Genuine Hotels.com guest review
We enjoyed our stay very much. Our only complaint was the lack of services available after a certain time each evening,i,e.,housekeeping & bell service.Genuine Hotels.com guest review
"Beautiful lake view."
Very friendly staff and well appointed rooms. Overall experience was quiet and comfortable. A real hidden gem.Genuine Expedia guest review
The room wasn't much to speak of. The pool was small but attached to hotel bar which was empty. However, from the appetizers in the bar to dinner in the lounge are, the food was outstanding. Reasonably priced, fresh & full of flavor. It was a cheaper room for Scottsdale so it served its purpose.Genuine Hotels.com guest review
"NEEDS UPDATING!!! WALL MOUNTED AIR CONDITIONING???"
THE STAFF WAS GREAT. BUT THE HOTEL NEEDS UPDATING. WALL MOUNTED AIR CONDITIONERS. REALLY? IN A VALLEY THAT GETS TO BE 114 IN AUGUST!!! FOR A SCOTTSDALE HOTEL? SITTING ON A BEAUTIFUL GOLF COURSE. THIS USE TO BE A GREAT SPOT FOR SUMMER VISITORS TO VISIT BUT I DON'T WANT MY FRIENDS TO STAY IN A PLACE THAT LOOKS GREAT ON THE OUTSIDE ONLY!Genuine Hotels.com guest review
"Nice hotel clean,great food ,swim pool."
Great view nice room ,excellent breakfast ,enjoyed lean swim pool.quiet clean surroundings . The AC unit noisy.Genuine Expedia guest review
The rooms were dated back to the 1980s. Not very clean either. The air conditioner only blew air in one section of the room so the area of the beds were hot. It wasn't worth the price.Genuine Hotels.com guest review
Lots of things to do with my kids! We enjoyed the stay! The carpet was very dirty around the corners. But overall the resort is very wonderful and relaxing!Genuine Hotels.com guest review
"Decent but some issues"
The hotel was clean and had easy acces to the lobby from the parking lot. The room was clean. There are some issues however...We had to have the toilet fixed by a maintenance man 3 times, the air conditioner was the old style one mounted on the wall and could only get the room down to about 75 degrees. They charge you a resort fee of $20 a day that […] you don't see when you reserve on the internet and they make the TV's impossible to plug an external DVD player or Playstation etc...For these reasons I would probably not stay there again. When I asked the hotel manager about the resort fee, he was very rude. He's probably pretty sick of people complaining about it. They should just charge an extra $20 a night in the reservation section instead of being so sneeky about it. Read moreGenuine Hotels.com guest review
"Needs some updating."
The hotel was older than we had expected. My daughter and I wanted to plant ourselves by the pool and have lunch and enjoy the day. However, we had to track down a server by going inside to the front desk to ask if there was any service outside (it was 1:30 on a Saturday). Colton, the front desk person was very nice. Once we had a server by the pool, […] he was very friendly. The pool bar was not open, there were hardly any guests or employees around. The restaurant's patio area was pleasant, because we were sitting by the water, but the floor was dirty (bird feces). Our server had a silver tooth right in the front of his mouth. We "rented" bikes (they are free to use) and we were happy that they didn't cost anything to use, but they were very old and I was concerned that they would fall apart while on our bike ride, I suggest they get new bikes. I think it's great that they offer bikes to ride around on but the fact that we had to ride on the busy roads was not that fun. It took a while before we found a bike trail that was a lot of fun. We also "rented" a paddle boat and went around on the lake. That was pleasant. The food was really good, except the hash browns, those were more like mashed potatoes with a couple pieces of hash browns mixed in. It's a nice atmosphere in the sense that it is right by the lake and golf course. I suggest some fountains inside and outside to distract from the silence of the place because no one is around. Read moreGenuine Expedia guest review
Like the hotel and the surrounding location is good. The only thing I didn't like was that the person that help us was not cooperative. Other than that I do recommend it.Genuine Hotels.com guest review
"Watch out for the "RESORT" Fee"
If you're looking for a deal, you might want to be sure to notice that the "resort" fee in the description is not included in the total price of your room. We were surprised to get the "RESORT" fee added to our card 2 or 3 days after checking out. Was this a resort? Maybe I missed something. I also missed the "mountain view."Genuine Hotels.com guest review
I thought it would be better. Rooms could have been nicer, tennis courts we cracked and unkept. Nice views of surronding area.Genuine Expedia guest review
"Bargain in Scottsdale"
The restaurant has open air seating facing the fabulous lake behind the hotel with the McCormick Ranch golf course on the other side of the lake. The pool is nice enough. I did not try the fitness facility, and I did not use the tennis courts. The air conditioning is with nice looking in room units, which are louder than central air. The bathrooms are […] more like 2 star hotel bathrooms. But the view and the grounds and the location make this a great choice in Scottsdale. Read moreGenuine Hotels.com guest review
"Spend a night with Ali Babba and his 40 theives"
The hotel is away from shops and restaurants, so you drive for everything. They claimed to have a driver, but he only works 3 hours a day, so if you aren't going to eat on his schedule, you will need a cab in one direction. The room, while clean and comfortable had numerous minor maintenance issues -- peeling wall paper, leaking faucets, cracked grout […] and so forth. We were in a room with a parking lot view and were told the lake rooms were all occupied when we asked to change. If they were occupied, they were occupied by people who don't know how to turn on a light, because 90% of them were dark each evening and the hotel was virtually empty. The real disappointment came upon checkout when we were charged a $20/night "Resort Fee" plus tax. This was charged to the credit card we had provided for incidentals and we were told it was for amenities such as wireless access (worked 3 nights of 4, and was advertised as complimentary) and use of the pool (which we didn't use). This was in addition to our full payment in advance including $104.41 in taxes and service fees. I recommend you seek other accommodations when your travels take you to Scottsdale, I assure you I will. Read moreGenuine Hotels.com guest review
The room looked old and small, I went to the bar and the service was aweful, the bartender was bad, i sat on a table and hed to go to the bar and get my own drink and ask for a menu, my chicken sandwich came out without the top part of the bun. I would not stay there again. Bad service at the bar.Genuine Hotels.com guest review
"Sad Golfer :( Happy Giants Fan :)"
Overall a very nice stay, mainly because of Lori who was more like a first-class concierge than a front desk agent. Colton, bartender, bell person and housekeeping staff were also very friendly and helpful. Hotel undergoing some renovations, will be great when done. The public areas have been redone and are really nice, Can't beat this location with […] its beautiful views of Camelback Lake (get superior plus lake view room). The hotel bar is a great place for drinks with views of the lake and pool. An easy drive to everything Scottsdale has to offer. We rented a car, but the hotel does have shuttles. We didn't exactly get what we thought we booked with Expedia, but Lori & Colton did their best to accommodate in peak season. We stayed with what we got and it was OK. Our friends booked the cheapest mountain view double but got a 3rd floor partial lake view double and loved it. We had no time for hotel amenities like canoes, tennis, sand volleyball, etc.so didn't get our money's worth on daily resort fees. Wish hotels didn't charge these fees separately, would rather have paid in package not to have "parting shot" feeling on checkout, Only real downside...no Golf Channel! If husband knew before we booked, we might've stayed somewhere else, but glad we didn't. He golfed across the lake at McCormick Ranch & enjoyed it. Looking forward to seeing all the coming renovations! Read moreGenuine Expedia guest review
"Hotel for all!"
The hotel was very nice and the staff was very tenative. The bathrooms showers could use an update as well as putting the sink outside the whower and toilet area. Otherwise everything was perfect! Including the view!Genuine Expedia guest review
Staff was courteous and professional. The grounds were very well kept and clean. The room was clean and the bed very comfortable.Genuine Hotels.com guest review
"Had a pleasant stay"
I had a pleasant stay, the bar and restaurant area were nice. I think the room was nice but the comforters seemed a little cheap looking considering the rest of the hotel status. Everything else looked great, but it did look dated and older. I would however recommend staying here it is a very nice place.Genuine Hotels.com guest review
"My worst stay experience"
I did not get the room that I paid for, I paid for a Superior, King bed, courtyard view and I got a basic double bed room with no Courtyard view. When I asked the lady at the desk what I had paid for, she gave me another room key to the Superior, King Bed, Courtyard view and I moved myself and daughter at 10 pm at night just to learn that the new room […] given to us was never cleaned from the previous night. Was very disappointed, didn't get what I paid for. Read moreGenuine Hotels.com guest review
"Sunny but not fit"
SATISFIED OVERALL, WITH EXCEPTION OF FITNESS FACILITY. ONE OF FOUR MACHINES WORKED. ROOM AIR DID NOT WORK AND SLIDING DOORS DID NOT OPEN FOR CROSS VENTILATION. FRONT DESK WAS INFORMED ON FIRST-TIME USE OFFERING ASSISTANCE STATING THAT AN ELECTRICIAN WOULD ARRIVE ONE DID NOT SHOW.Genuine Expedia guest review
The service was wonderful. The resort was quiet and luxurious. Our room overlooked the lake. There were many restaurants and shops close by.Genuine Hotels.com guest review
"Don't ever stay here"
Rooms were very dated. Carpets were very dirty. The bathroom was horrid and we had to take cold showers. We were moved to another room but it was the same old story and another day of cold showers. We were being charged resort fees and there was nothing available to show for those fees. Pools closed early no valet etc... Pictures are very deceiving […] !!!!!! Read moreGenuine Hotels.com guest review
"Not very good"
It was a complete joke. Sorry but this is Scottsdale and I expected more than what they have. No valet or help with the bags. Ordered a king with a view checked in at 3:30 got two doulbles with a parking lot. 20 minutes later they found a different room. Phone had been unpluged from the wall by previous guest and phone would not work. Had to walk to […] front desk to tell them their phone didnt work. yes I tried plugging it back in still didnt work.They did offer to give us a glass of wine with dinner but decided to eat elsewhere. So much for my romantic getaway Read moreGenuine Hotels.com guest review
"Not worth the cost"
Not worth what I paid for. The 1st room we were put in had a broken heater that made a terrible loud noise when turned on. Only one elevator in the whole huge hotel and it's near the lobby. We had to make 5 turns down long hallways to reach our room. Then when we were switched to a new room with working heater, we had to climb 2 flights of stairs to […] the 3rd floor. I have a bad neck and back and that made me miserable. The 2nd room was much nicer, had been recently renovated but only had 1 robe for a king size bed, and no soap at the sink. At least the TV was huge, too bad only got a dozen channels. Great view of a lake and ducks, and less than 1/2 a mile from my family. Read moreGenuine Expedia guest review
I was surprised at the rating this hotel had received compared to other hotels with that rating. When I arrived there were only a handful of cars in the parking lot. That was a red flag for me. It was old. Needs major updating. Felt like a converted apartment building. With that said, everyone was very nice and professional. Room service was great. […] It was enough for my one night, but I won't stay there again. Read moreGenuine Hotels.com guest review
"Very nice 4 days here"
Wonderful staff everyday! Very clean and peacful setting. Only pinch was they were out of regular coffee for room. It was not a problem since there was free coffee in the lobby every morning by 6am:)Genuine Expedia guest review
"Not very happy"
Once upon a time, this hotel/resort was THE place to stay. Unfortunately, the rooms have not been updated in years. The bottoms of our white socks were grey after walking in our room without shoes. The bathroom door was warped and would not close. The matress was worn out to the point where you would roll to the middle and sink in. To their credit, […] the staff was great, very friendly and helpful. Read moreGenuine Expedia guest review
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