Room was nice, sink did not drain and no ice machine on our floor. The main floor and elevators has an odor, almost like a sewer. They charge for internet in the room, free on the main floor but was not able to log on, very slow. Did not allow a discount for AAA or ARRP because we booked thru hotel.com. Priced high for area, will not go backGenuine Hotels.com guest review
"Weekday Stay at the Maxwell House Hotel"
The hotel is a large, full facility hotel. It was a very good value for a weekday stay. I consider it a 4 start hotelGenuine Hotels.com guest review
"Nice hotel for one night's stay."
Other than the hotel did not have an indoor pool and hot tub, no water pressure in room, bathroom floor flooded after showering and no bathroom counter, the hotel was clean, comfortable and good service. Needs updating.Genuine Hotels.com guest review
I would stay here again.. Room was clean, beds comfortable, roomy enough... Hotel was very nice, but inside the room it needed a little repair here and there... Nothing major, to their defense, they would probably not know the small problems unless they used the room.. I intend to let them know, not as a complaint, just as info...Genuine Hotels.com guest review
It was very good.Genuine Hotels.com guest review
"ROOM NOT WORTH PRICE"
THIS HOTEL IS OVERRATED AND TOO EXSPENSIVE FOR THE ACTUAL ROOM ITSELF. HOWEVER THE LOCATION IS GOODGenuine Hotels.com guest review
Great time in a great cityGenuine Hotels.com guest review
"Only a 1-2 star hotel"
The hotel is very outdated - the shuttle service could not accomadate the group of 8 we had and had to split up on each trip to downtown. The comforter on the spare bed in our room was dirty. I would rate this a 1-2 star hotel.Genuine Hotels.com guest review
"Nerium Internation Hotel Stay"
I was there for a Business convention. There were many of us from Ky that stayed. I would stay again. I would just encourage the staff to be more pleasant. There was only one nice lady at the front desk. She had a foreign accent. It wasn't the staff was rude it was just that they seemed overwhelmed and not thrilled to be there. Based on that I wondered […] if there was maybe NOT enough staff. Please invest in your staff, they make the hotel experience. A bldg. is a bldg. and if your staff are not happy I suggest you spend time and money to make them happy. That will drive your sales through the roof I promise. Read moreGenuine Hotels.com guest review
"The was Just OK."
The Bathroom needed work tile cracking. The television was blurry with limited channels !!Genuine Hotels.com guest review
"decent hotel, no issues. location somewhat remote."
No issues, limited housekeeping due to xmas holiday. A ways from downtown with limited to no local walkable areas of interest.Genuine Hotels.com guest review
Only issue was the poor quality of the bathroom fixtures. The sink was awkwardly powerful (could not be used without splashing water everywhere). The toilet was weak. And the shower temperature was lukewarm at best. Other than the bathroom, the room was great, not too expensive, only a 10-15 dollar cab ride to Broadway.Genuine Hotels.com guest review
Fair; better than I expected. Room nice, bathroom could use updating. Sink knob was loose, as was tub knob. All in all it was average. Room was quiet, even though there was a convention in the banquet rooms and lots of guests. No noise complaints. Easy access to interstate, quick drive to most areas of town.Genuine Hotels.com guest review
"I felt the room was clean, and nice dinning."
enjoyed staying there.Genuine Hotels.com guest review
"Not the best......"
Hot water did not work. One of the lamps was completely broken, and there was a white stain on the comforter. Room service was good. Won't stay there again though. I'll spend the extra money and stay at the Opry Mills.Genuine Hotels.com guest review
Stayed here due to low price offered. Does not offer free breakfast and amenities are few. Normally, overpriced, but deal on Hotels.com was worth stay.Genuine Hotels.com guest review
"Great for short trip!"
Perfect for 1 night!Genuine Hotels.com guest review
"Great hotel for the value."
Beautiful hotel with spacious rooms. The staff was friendly. It was close to downtown Nashville (about a 10 minute drive) but far enough where it was quiet and had plenty of parking. I would definitely stay at the Maxwell House Hotel again. And as an added bonus, the coffee was good.Genuine Hotels.com guest review
"Best Kept Secret!"
Staff was wonderful, hotel was extremely well kept, excellent location, warm and inviting atmosphere. We loved it!Genuine Hotels.com guest review
"If you get a price deal it's worth it."
Check in was very easy, although it took a while to get to the desk because a lot of people apparently arrived at the same time. The place could use a bit of a facelift. Signs of wear and tear were everywhere. There was a ceiling leak but maintenance responded quickly. It was clean and the bed was comfortable. I felt it was a great deal for the Expedia […] last minute deal. Read moreGenuine Expedia guest review
Fantastic hotel. The beds were so comfy!! Breakfast was good - although not free. Lounge in the evening was nice as well.Genuine Hotels.com guest review
"Millenium maxwell house Nashville"
Reasonable rates. Nice having a shuttle to go downtown. Bathroom tub clogged. When reported fixed that day. Bathroom needs updatingGenuine Hotels.com guest review
"Hope to visit again soon"
We were very pleased with our hotel accomodations. The staff was great, especially our bartender John, he was very helpful with recommendations for things to do in the city. The shuttle was very helpful with getting us back and forth to downtownGenuine Expedia guest review
"Nice hotel close to downtown Nashville"
hotel was reasonably priced and close to downtown- we were going to concert at Bridgestone and a shuttle was also available for this (but we drove). Close to highway and easy to findGenuine Expedia guest review
Staff was very rude throughout our entire stay. It was almost as if they were doing us a favor by letting us stay there.Genuine Expedia guest review
"Nice digs, good value"
Room was clean, comfortable, well-stocked. Hate that wifi isn't free, but that's my only complaint. MMH is easily accessible by interstate and has a huge, nicely landscaped parking lot...where parking is free.Genuine Hotels.com guest review
"10 minutes from downtown"
1) The hotel is less expensive b/c it is located about 10 minutes from downtown. 2) There is a shuttle that comes and will pick you up about every 20 minutes. It is not consistent but not terribly so. 3) The hotel staff is excellent and quite nice - see above score of 5. 4) Rooms were clean. 5) Rooms were not maintained 100%, like no fan in the bathroom […] leading to rust and wallpaper coming off the walls due to condensation. Not bad just interesting. Read moreGenuine Expedia guest review
"Close to Tennessee State Univrrsity"
The stay was ok nothing to Bragg about. Overall average.Genuine Expedia guest review
"Needs some renovations!"
I think they gave me the worst room in the place. It was nasty, outdated, barely looked clean. The tub was dirty and everything was worn out. The walls are paper thin, I heard all the goings-on in the hallway all hours of the day and night. Especially between some male guests and housekeepers. Completely inappropriate. Also woke me way too early on […] a Sunday. Worst stay ever! Read moreGenuine Expedia guest review
I always love staying at the Maxwell House. My room was upgraded to the 9th floor for no additional charge because the clerk said it was a little quieter up there. This is about my 20th time staying here and I've never had even the slightest issue. I couldn't recommend this hotel enough.Genuine Hotels.com guest review
Room next door to ours had some partiers. They were really loud. Kept us awake. Front desk wouldn't answer the phone. happened at about 2 am well beyond quiet time. Really nice hotel.Genuine Hotels.com guest review
"Affordable hotel near downtown."
Nice quiet stay. Kids loved it. Will go back in the summer so the kids can swim.Genuine Expedia guest review
"Friendly staff, good location, needs remodel."
I came back to Nashville for a certification class at Vanderbilt. I had never stayed at the Maxwell House before. The location is central to most everything in Nashville with easy interstate access. I can tell at one time that it was a premier hotel. Unfortunately it appears to need a remodel pretty badly. The staff were friendly and helpful and the […] breakfast buffet was wonderful. The room was spacious and clean, if a bit dated. I was disappointed at the lack of fridge in the room. Also, it seems that the hotel was built prior to soundproofing and it was quite noisy even though we were on the end of a hall. I could hear the maids begin vaccuming before 8am. Overall I enjoyed my stay, I just think this hotel could be something special with some money put into it. Read moreGenuine Hotels.com guest review
"Good rooms for the pricprice bit pray for quiet."
Overall it was ok. Room was nice but the walls were thin and our neighbor was loud. The staff was great though.Genuine Hotels.com guest review
I enjoyed it, but wasn't in the room that long. I stayed out late in Nashville, and only slept in the room one night. No complaints.Genuine Expedia guest review
"Nice Hotel Tucked away near downtown and west end"
No problems easy access to downtown and west end or jump on interstate to go north to madison or rivergate.Genuine Expedia guest review
"Family visit in Nashville"
Convenient location, tasteful decor, and very comfortable. We had to keep fixing the tank on our running toilet, however. It was older, but everything else was modern and in good repair. The restaurant flood was ok, and priced fairly. The bar, Maxwell's, was a fun place with a popular karioke crowd on a Friday night. Good drinks at a good price. The […] shuttle service was nice and allowed avoidance of parking hassles, getting lost, or worry about having drinks while out on the town. Read moreGenuine Hotels.com guest review
"Good, could be better"
I had a great 9th floor view of downtown, however, the sounds from people in the hallway easily went through the door, and could be a problem for people trying to sleep at a decent hour if they had to get up early. I had no issues with the sound, but please keep in mind this is a party hotel for those staying on the weekend. The shower water pressure […] was great, however, it was so great it flooded almost the entire bathroom floor. LOL. They should have a liner both inside and out to avoid this. The one negative was the Asian beetle crawling on the night stand. Gross. I took a video and picture of it. I didn't have time to tell/complain to the management in the morning, as I had a strict schedule to make. Read moreGenuine Hotels.com guest review
Our bed had lots of various size and color hairs on the sheets along with a freshly trimmed finger nail. We were there about a total of 30 mins and most of that was trying to get our money back.Genuine Hotels.com guest review
"Millennial stay 12/3&4"
Comfortable room, loved the in room movies-Genuine Hotels.com guest review
big buses had the handicapped parking area blocked and the main entrance blocked.Genuine Expedia guest review
"Very poor service"
Telephone & Internet did not work. They sent up a tech who got the telephone to work but not the Internet. The tech actually had ME call their third-party IT company and go through the gyrations to try to make it work. REALLY?? As a business traveler, Internet is vital. Hotel made no attempt to find a different room where everything worked. Hotel made […] no gestures of discounting or comps. This traveler will never return to that hotel. Never. Read moreGenuine Hotels.com guest review
"Great Stay :)"
The service was excellent, friendly accommodating staff, very prompt with any requests. The location was great with views of Downtown Nashville and the river. We had Burgers from the bar and they were delicious. The music in the bar was a delight. The Hotel is an older hotel, and I enjoyed the history, pictures and memorabilia. It was a little used, […] but what it lacked in updates was certainly made up by all the other previously mentioned items. Read moreGenuine Hotels.com guest review
I went to your hotel November 29 2014 driving all the way from san Antonio which took about 16hr drive just wanted to go to bed, the next room all they did that night was party all night did not get any sleep and I had to drive another 14hrs to get home was not to happy with your hotelGenuine Expedia guest review
"Rooms bit dated but best choice service/ location"
I came for an overnight stay after dropping my family off at the airport. I had never been out at night in Nashville before and the hotel staff couldnt have been more helpful! The shuttle to broadway for hitting the clubs was awesome and then just needed a $10 cab at the end of the night. Staff was wonderful, the bar and restaurant were convenient if […] you didnt want to go out. Yes the rooms were a little dated but GREAT water pressure/hot water, very comfortable beds, plenty of room, and clean. I will be using this hotel every time i take my family to airport or just when i want a night out in Nashvile Read moreGenuine Hotels.com guest review
Awesome. Parking was over crowed on Friday Night. I had to park way in the back. I think it was a party going on.Genuine Hotels.com guest review
"nice hotel great location"
only stayed for 1 night but we had a great experience the room and staff were greatGenuine Expedia guest review
I found the staff to be professional, friendly, very accommodating. My room was clean & convenient. I thought it was wonderful for the price.Genuine Expedia guest review
Excellent hotel at a great price !! Could not be happier....Genuine Hotels.com guest review
"Excellent View From 9th Floor"
WOW, VIP access to 9th floor with room key access only. The view of the city from my room Customer service is excellent The restaurant food is great.Genuine Expedia guest review
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