"pretty nice hotel, good location"
The hotel was nice, but a used bar of soap was in the shower when we arrived. I was also expecting a little more for the money in terms of amenities (maybe a jetted bathtub or continental breakfast). The location was good--pretty close to downtown, and the hotel shuttle was convenient. Also, the bed was extremely comfortable.Genuine Hotels.com guest review
The hotel was a very pleasant stay! I really loved the shuttle bus that went downtown! It was very convenient!Genuine Hotels.com guest review
All I wanted was a spot w a bar and restaurant before an early flight the next morning..... rooms were fabulous and had everything I needed to do work and sleep... spent most of the night at the bar w mike and george. Just awesome awesome people who welcome you from the very first hello. I met great people in there, made new friends, listened to some […] awesome song writers and singers. ... would come back and recommend any time. Read moreGenuine Hotels.com guest review
"Nice middle of the road hotel."
Rooms were clean, bathrooms little small and the sink is outside of the bathroom. Bed was comfortable and the bar area was nice.Genuine Expedia guest review
Decent price for a hotel so close to downtown. It offered a shuttle service which we used and it was excellent, so we didn't have to worry about parking or paying for a cab.Genuine Expedia guest review
Price a little high to be out dated. Location fine. Rooms are small and bathroom very out dated. We were going to stay two more days but after we saw what we had, we only stayed one dayGenuine Hotels.com guest review
We got a 2 double beds club room. It was very disappointing. 1. Wifi is not free as listed in the confirmation email we received from hotel.com. 2. The furniture is dirty. The sofa has several major dirty spots. 3. The curtain cannot be fully closed. 4. There is no fan in the restroom (it could be just broken.) 5. The front desk is slow. I don't have […] the most uncommon nor the most complicated last name, and I have to spell it out multiple times to the front desk. 6. The mattress is off center by several inches. 7. The TV signal is terrible. We decide to watch something on my computer and feed the signal from the com Read moreGenuine Hotels.com guest review
"Terrible Customer Service"
I booked the hotel last minute. This was the only room available in the downtown area, so we took it. The hotel appeared nice upon arriving. The lobby was nice, had a shop and the rooms, although outdated, were not horrible. That night while trying to sleep, I was awoken multiple times by the neighbors upstairs and next door. It sounded like a disco […] was above my room and then it sounded like someone was banging on the walls behind the headboard. The next morning, I tried to take a hot shower by there was nothing but lukewarm water. I called downstairs to "customer service" and asked if the hotel was out of cold water. I was told no. I explained that I need to shower before leaving. She said she would send engineering up. I told her that wasn't going to get me hot water in a timely manor. Then I was asked' Ma'am, what do you suggest I do? It was very rude and condescending. I was infuriated. I left the hotel without a shower..... Read moreGenuine Hotels.com guest review
It was a nice hotel and a Great Atmosphere... I liked the location because it was close to TSU where we had the girls cheer competition... We enjoyed a few drinks at the bar after we arrived and a huge breakfast the next morning.. The only thing that I think could be improved was the bath tubs.. They where a little dated...Genuine Hotels.com guest review
"Thin walls and hallways smell of smoke"
The walls were so thin we could hear people walking up and down the hallway, what the neighbor was watching on tv, and doors closing down the hall. The hallways smelled of smoke throughout the 3 day stay. The location was fairly convenient, but that would be the highlight if there were any.Genuine Hotels.com guest review
The room was okay... not luxurious and not a complete dump. Wall unit heat & a/c that was difficult to find a comfortable temp. Used the work out facility which was nice that they had one. It isn't the most advanced but if you want a basic workout it will do the trick. The gift shop offers a slim variety of necessities but is pricey. The free continental […] breakfast was okay as well although I was dissappointed to see that they charge for coffee, OJ, milk and other drinks. The shuttle service was awesome as they will take you anywhere that you need to go with no hesitation. Never been to Nashville before but found out that it is a very fun city to be in. The downtown strip was something I had never experienced before and we had a blast! We had to do some laundry so the shuttle took us to a coin service facility that was less than desirable. The hotel is located in a very low income neighborhood. I didn't know what I was getting myself into but if I had to stay in Nashville again I would probably choose somewhere else. They were just over priced in my opinion. Read moreGenuine Hotels.com guest review
"Not a bad location"
Bathroom in our room was disgusting, blow dryer didn't work, old soap bar was left in shower, toilet had urine all over it. The cleaning people knocked on our at 8 am and proceeded to come back every half hour.Genuine Expedia guest review
"Close to Downtown"
This hotel was a little dated. But the room we stayed in was renovated and clean. The bed was extremely comfortable. The staff was very friendly. I like the fact that they had a free shuttle although we did not use it. I would stay here again.Genuine Hotels.com guest review
"Nice, affordable hotel"
We were just passing through Nashville on our way to Gatlingurg so we only stayed one night. The hotel staff was very friendly and the room was nice. The bed was very comfortable and it was very quiet which is beneficial to getting a good nights sleep. We will stay there again.Genuine Expedia guest review
":You Have to Ask for Service / Club Benefits"
We were in Nashville for a football game during the week between Christmas and New Year day so it was somewhat of a busy time. We were never able to find the complimentary shuttle service to either take us or pick us up from downtown. Ended up taking taxi which cost about $15. So if you are there over a busy weekend don't rely on their shuttle. Additionally, […] if you book in the "Club" section expecting nicer rooms with free breakfast and welcome drink, watch out. We were told that because we didn't book directly with the hotel that we were not eligible for these benefits even though they are described as included on the Maxwell Millennium website. Only after asking "why in the world would we pay an extra $$ per night for the club section if we didn't get breakfast and a drink?' did the on duty manager decide to give us the breakfast and drink coupons. BTW they do have a nice breakfast buffet. Read moreGenuine Hotels.com guest review
Good location and great price. Hotel is a little tired but not bad.Genuine Expedia guest review
"Nice and clean"
Great for the price.Genuine Expedia guest review
"Excellent hotel very classy"
I came in late at night. They got me a room immediately! I was impressed with their prices and how nice they were! Check out is at noon which is way later than usual!Genuine Expedia guest review
"room walls not soundproof"
Satrurday night was noisy when partiers got in room late. Our room had adjoining door. Not sure if that was why. Our son was in another room and had the same problem. He switched his room. The other nights stay were not as bad. Hotel had free shuttle to downtown and airport. We chose this hotel because it was convenient to our daughter in Ashland City […] and to downtown and had a very good special. Read moreGenuine Hotels.com guest review
"The Millenium Maxwell House is the place to be."
This was not the first time my family and I visited the Millenium Maxwell House and it will most certainly not be the last time. There was a thunderstorm one night during our stay and we felt no alarm. The kitchen was under construction. I had some food I wanted to warm up and the hotel management made provisions and my food was warmed with no pro […] blem. Read moreGenuine Expedia guest review
Excellent hotelGenuine Hotels.com guest review
Very nice with decent amenities.Genuine Expedia guest review
We were disappointed that the "free" wifi was only to be had in the lobby; $10 to have in the room. This was one of our main requirements when choosing a hotel. This was not honestly represented in the info online with Expedia.Genuine Hotels.com guest review
Friendly, clean, beautiful lobby, comfortable beds!! great breakfast buffetGenuine Hotels.com guest review
"Clean and Convenient"
We stayed here for one night to attend the Predators Hockey game. The hotel was very clean, had friendly hotel workers, and the free shuttle to downtown was very convenient. Very nice and convenient for a reasonable amount of money.Genuine Hotels.com guest review
We extended our stay another 2 days,,,,very nice and very comfortable. Clean. The front desk staff was wonderful and our buffet breakfast was wonderful. I will stay here again!!! The bed was very comfortable, roomwas nice and the view was great!!!Genuine Hotels.com guest review
"Located Conveniently but Rooms Need Refurbishing"
The hotel was conveniently located and easy to find. The lobby and restaurant were nice. The fitness center was okay. However the rooms (at least on the 4th floor) looked as though the doors were from the 1960's, and the hallway wall the same. The room was decent, but furnishings and beds appeared very old. Most of the towels were dingy and needed to […] be replaced. The staff was friendly and accommodating. Not bad for the price ($76 per night), but I will likely look elsewhere on my next visit. Read moreGenuine Hotels.com guest review
I really enjoyed my stayGenuine Hotels.com guest review
"Good hotel. A little on the old side but good."
Offered shuttle to downtown Nashville. Just remember 10:30 pm is last pickup during off season. Maybe later during peak season. No breakfast. Front desk gave shaving cream and razor complimentary because I forgot mine.Genuine Hotels.com guest review
Nice place!!!Genuine Hotels.com guest review
Upon arriving to my room, I noticed that one of the two lights above the vanity was out. I called the front desk to have it replaced (I can't do my makeup in low light unless I want to look like a clown) and no one came to do the repair. My next issue was the shower. Someone who was in the bathroom before my arrival turned the shower head all the way […] to the left, so when I turned on the shower, a cold blast of water drenched me, the bathroom floor, and all of the towels. Lovely. To max out my shower experience, the water didn't drain. I stood in at least 2 inches of water throughout my entire shower. The next morning, I went to catch the shuttle and arrived 10 minutes early to be on the safe side. An unfriendly woman told me to wait 10 minutes for the 7am shuttle. As luck would have it, the unfriendly woman's shift had just ended while I waited for a LATE shuttle. She never offered me any assistance. She just stared at me while she waited for her ride. The only person who checked on me was a kind woman who worked as part of the cleaning staff. After waiting 25 minutes, I finally had to ask a random hotel staff-member to get me someone to either take me to the airport or call me a cab. A man pointed to the van out front, and I crawled in. It was freezing and he chose to not turn the heat on for the journey to the airport. I arrived to the airport 30 minutes before my flight. Thank heavens the airport was slow! This hotel is NOT dependable. Read moreGenuine Hotels.com guest review
"GLAD I GAVE A SECOND CHANCE"
My first experience with the Millenium was not a great one. A pretty hotel to pull into, but the rooms were not nice. I was making last minute plans and decided to stay there bc of the affordable rates. I booked 2 rooms and was pleasantly surprised about hotel. Staff is nice, shuttle driver is GREAT! Chad hooked us up. Talked alot about Nashville's […] history and would drop us off at cool places downtown. The rooms were ok. They are clean but soooo dated. Dated to the point that I can see where people would rate them unclean. It's definitley one of those hotels that would get mixed reviews. Don't count them out, but don't expect above expectations of any sort. Read moreGenuine Expedia guest review
The bathroom was dirty and the sheets on the bed were not big enough to fit the queen mattress.Genuine Hotels.com guest review
Very nice room at a great priceGenuine Hotels.com guest review
"Slowness of check-in"
I was very disappointed when we arrived at check-in time and our rooms were not ready. What is worse is that a young couple sitting near us in the lobby had already been waiting for thirty minutes. I think we both ended up waiting an hour or more for our rooms to be ready. We began to wonder if it was because we had both booked our rooms on discount […] sites on the internet and not directly with the hotel. What was sad about the other couple was that they were both in the US Army, married but stationed states apart, and had chosen Nashville as a convenient meeting site for a weekend together. And they were kept waiting in the lobby because their room wasn't ready! If I am expected to check-out on time or be fined, the hotel should be kept to the same standards as to arrivals for check-in! Read moreGenuine Hotels.com guest review
I used expedia. Went to the hotel 3 hrs later. They had no record of the transaction. Took half an hr to connect the dots. Great hotel. No one seemed like it was a problem that I had to wait in the lobby after a long day shooting a commercial.Genuine Expedia guest review
This was suppose to be a weekend getaway with the family and it turned into a disaster. We checked into this hotel and there was several holiday parties in the ball rooms. Some of the guests from the party were staying on the same floor as we were and they were drunk, inconsiderate and loud. Folks were up and down the hall yelling at each other and […] running slamming doors. Kept the whole family up all night. I called the front desk to ask if someone can get these people to settle down. Did not get any help and to top it all off when we did get a couple of hours of sleep the housekeeping lady knocked on my door at 7:00 am to tell me that "you check out today no...si...no. The rooms were old and dingy, bathroom was dirty no internet access without paying $9.95. I would have been better off just sleeping on the side of the highway. I would not recommend this place to anyone. Save your money and find another place. Read moreGenuine Hotels.com guest review
"Not what I expected"
From reading the reviews and seeing the average rating, I assumed this would be a clean comfortable and safe hotel. It was not what I expected. I will choose a chain hotel next time, so I can be confident of the condition of the hotel and room.Genuine Hotels.com guest review
"Beautiful alot of history"
Stayed for over a week. Enjoyed the motel.Genuine Expedia guest review
Light bulb out, TV and all other electronics were unplugged, so we had to analyze why they weren't working and then pull out the armoire to plug in, light bulb in lamp was still out. However, the room was very nice, very clean and beds were very very comfortable. The rest of the facility was ver nice as well. For what we paid $97., It was a good va […] lue. Read moreGenuine Hotels.com guest review
The stay was nice. This was the second time I have stayed at this hotel. This time was for my niece graduation from TSU.Genuine Hotels.com guest review
"Nice for the price. Convenient."
Wife and I usually use the Maxwell House, due to the fact the rates are much better than others that's nowhere near as nice. It is also convenient as to a huge free parking area, and free shuttles that will take you downtown or wherever every 15 minutes or so. We attended the Titans game, and our shuttle driver let us off at the pedestrian bridge on […] 3rd, which is as close as anyone can get you yo L.P. Field. We always book the Maxwell House through Expedia , and are yet to have our first problem. It's just a mile and a half from Broadway, so it's very convenient. The shuttle quits running around 11p.m., so if you spend much time in the honky tonks you'll have to catch a cab back to the hotel, which is around 10 or 11 dollars. Much cheaper than the cost of a D.U.I. Read moreGenuine Expedia guest review
this hotel is conveniently located in the heart of Nashville. minutes away from all the cities actIon so you can use the hotel shuttle or use a cab at a nominal fee and be downtown in minutes. The room are clean and modern as well as quiet. We enjoyed this hotel and would use it in the future.Genuine Hotels.com guest review
"Too expensive for quality"
It's not a bad hotel by any means, but it's outrageously expensive for the condition, location & lackluster appearance. The lobby is nice, as is the pool, but the rooms are nothing special. The beds are so-so, we had an obnoxiously loud air conditioning unit. It woke us up a few times. It really wasn't bad, just not worth $89-110/night. I'd put it in […] the $65/75 range. Read moreGenuine Expedia guest review
"Old Hotel, Rooms Need Updating, Cheap Motel Feel"
The lobby of the Millenium Maxwell does not represent the condition of the room we got. The room was old, the bed was so old and worn it was literally caved in the middle a bit. The bath tub faucet had a perpetual leak, and the tub itself got backed up, so water went up to your shins w/in 5 minutes of a shower. We reported this to the front desk, but […] to no avail. Lastly, the walls were so thin that you hear the TV and conversation in the next room, so good luck if you're actually trying to sleep and the people next door are partying it up! I'm sure this hotel was nice 30 or 40 years ago. But there are many better choices out there now. Definitely will NOT stay here again on future trips to Nashville. Read moreGenuine Expedia guest review
Really nice motel. Our. Room had a great view of the downtown Nashville skyline from the picture window. Elevators were. Fast with not much waiting to get on. Motel employees were very friendly and helpful. Nice place to stay!Genuine Hotels.com guest review
"close to nieces graduation"
This hotel was nice, but was not great. It looks dated in the rooms and the maintenance was poor. It was not the cleanest room but the beds were comfortable. I would not stay here again.Genuine Hotels.com guest review
This hotel is conveniently located, has great amenities. Free shuttle to/from downtown..Staff is always helpful and friendly. This visit was over Thanksgiving weekend and high standards were maintained. This was our third visit.Genuine Expedia guest review
"concert with family"
Employees at hotel courteous and helpful, especially front desk. Spent quite a bit of money at the bar on food that was under cooked and had to throw it away. Room was not very clean and some light bulbs not working. Hotel lobby was very pretty. Hotel shuttle van was nice and convenient.Genuine Hotels.com guest review
Needs a few updates in room and Wifi is not free in rooms unless you pay for it. Great location though.Genuine Hotels.com guest review
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