We stayed here after a Thursday night football game. Room was fine to pass out in, but I wouldn't stay here for anything else. Service at check-in and valet were not friendly.Genuine Hotels.com guest review
"Thursday Night Bengals Game Experience"
Paid $27.00 for valet parking after waiting 45 minutes just to get in the lot; then had to drive all the way down to the bottom of the garage before anyone took our keys. The food at the hotel bar was great, but they were way understaffed for a thursday night Bengals game on national tv. We expexted more for the price.Genuine Hotels.com guest review
"Great location to Bengals stadium"
A friend and I were in town for the Bengals/Browns game. The convenience to Paul Brown stadium was great. We had a walk just a few blocks and we were there. That's very helpful on cold and rainy days! The staff was very friendly and accommodating. My frind lost her phone and the desk clerk found us the closest Verizon store so we could get her back […] online. The room was clean and comfortable. No cimplants there. I will definitely stay there again when visiting Cincinnati. Read moreGenuine Hotels.com guest review
There was no where to park, the ice machine was broke on our floor, the air conditoner would not turn off. The overall experience was not pleasant.Genuine Hotels.com guest review
The room was clean and comfortable. Staff was very friendly. We had a pleasant stay..Genuine Hotels.com guest review
Good value for the price. Convenient downtown location. Rooms and hallways could use an upgrade.Genuine Hotels.com guest review
Response by Millennium Cincinnati Hotel Dear Valued Guest, Thank you for staying with us and for taking the time to review our hotel. Your feedback is truly appreciated for it is one of the most important tools hat allow us to improve the quality of our products and services. Our location is great for travelers doing business and enjoying time with family and friends in downtown Cincinnati. Thank you again for sharing your experience. I do hope to have another opportunity to serve you, if your travels bring you back to our area. Sincerely, Brenda Wellman Customer Relations Manager
I stayed at this hotel 2 years ago and my how things have changed in that 2 year time frame. The carpets were dirty in the hall ways on the floor my room was on, the room was dirty. There is a restaurant in the hotel, which is why I chose this hotel and they didn't serve dinner any more, just sandwiches and appetizers. They didn't offer a continental […] breakfast either and the charge for parking was higher then I thought it should be. I was very disappointed in my stay at this hotel. I wouldn't recommend this place if you are in Cincinnati. Read moreGenuine Hotels.com guest review
Response by Millennium Cincinnati Hotel Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We have taken your comments into consideration as we continually work to improve our guest experience. The condition of our guest rooms is very important to us as we aim to provide guests with the best accommodations and service. We have revisited the training of our team members so they can better serve our valued guests. We hope you will consider staying with us again in the future. Sincerely, Brenda Wellman Customer Relations Manager
"Get your air docks fixed"
The room and staff was nice. The only problem my wife and I had was, no matter how warm the room got, the bathroom stayed cold. That's not good!!!!Genuine Hotels.com guest review
Response by Millennium Cincinnati Hotel Dear Valued Guest, We are so glad to hear that you enjoyed your recent stay with us! Thank you for taking the time to review our hotel. Your review will assist in correcting any heating issues in the guest room. We do hope to have the pleasure of welcoming you back should your travels bring you to Cincinnati! Sincerely, Brenda Wellman Customer Relations Manager
Great service. Woild be better with free wifi snd fridgeGenuine Hotels.com guest review
Response by Millennium Cincinnati Hotel Dear Valued Guest, We are so glad to hear that you enjoyed your recent stay with us! Thank you for taking the time to review our hotel. Please be assured that the feedback you provided in your review will be taken into consideration so that we may improve our guests’ in-property experience. We do hope to have the pleasure of welcoming you back should your travels bring you to Cincinnati! Sincerely, Brenda Wellman Customer Relations Manager
Great time in Cinncy...very reasonable price for a decent hotel...I'll be back!Genuine Hotels.com guest review
Response by Millennium Cincinnati Hotel Dear Valued Guest, Thank you your review of our hotel! We are so glad to hear how much you enjoyed your stay. Thanks for staying with us; we hope to have you back soon. Sincerely, Brenda Wellman Customer Relations Manager
The bathroom was terrible, small and dirty tub. Cracks in tub and wall. dirty shower headGenuine Hotels.com guest review
Response by Millennium Cincinnati Hotel Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We are truly sorry to hear about your disappointment and the fact that we did not meet your expectations. Your concerns are very valid and important part of our commitment to provide an exceptional stay at our hotel for our guests. Please be assured that we will do our best to address and correct the issues. We appreciate the opportunity to have served you and look forward to your future visit. Sincerely, Brenda Wellman Customer Relations Manager
"Millennium Cincinnati Hotel"
Great location downtown. Half the price of the Hotels across the street. First room had running toilet, but the front desk was quick to change rooms.Genuine Hotels.com guest review
It was okay. The rooms need some work.Genuine Hotels.com guest review
From the outside, this hotel looks beautiful. The lobby area is also very nice. I was very impressed, until I got to my room. It leaves a lot to be desired. The bathroom was dirty, the paint is peeling, shower is broken. The bed is nice and comfy. They need to update the tv to HD. There were dead bugs killed on the walls that no one cleaned up.Genuine Hotels.com guest review
"It was actually OK for the $"
OK for the money. The downtown location is excellent. It is obvious the hotel could use updating. But, it wouldn't take much just to make big improvements as you can see some deferred maintenance. How about restretching the carpet in the halls so it doesn't have big ripples in it? How about replacing the "missing" closet doors in one of our rooms? We […] had booked two rooms with the request they be adjoining for my family to use both. Our request was not met and we were placed in rooms next to each other but not adjoining. One shower literally did not work. No water! So some had to go out into the hall and into the other room to use the other rooms shower. Read moreGenuine Hotels.com guest review
"Comfortable beds, room dirty"
The beds are very comfortable and the location is great. The alarm clock was dusty, and the chair in the room was very dirty and needed to be removed.Genuine Hotels.com guest review
We enjoyed our stay for the most part. The Valet parking was an issue. they were real slow in taking the tickets and getting the car and it made us late for dinner. I understand they are busy but we stood for ever as each valet person walked by and never said a work or even informed us we will be right with you. other then that it was a good stay.Genuine Hotels.com guest review
"DO NOT STAY at THE MILLENIUM"
The facts: their computers were down delaying any check-ins, the dresser drawers had the bottoms broken out, we had to call security twice that night for rowdy neighbors (really bad), the hotel stopped room service and restaurant services after lunch, and there were vagrants hanging around outside the building. Sure they gave us the room for free, but […] that didn't undo the sleepless night, the aggravation, or the unsavory atmosphere our two 6-year-olds had to endure. Read moreGenuine Hotels.com guest review
very nice stayGenuine Hotels.com guest review
The staff was friendly but it took about 15 minutes to get checked it. Then they also had an issue with their key system that evening. We had a security person escort us to our room but did not know why he had to escort us. I chose this hotel because it was close to an event I was attending, it was close to shopping and resuraunts in the area. Valet […] and concierge were great and very friendly. Valet was pretty pricey with a hotel stay, $27. If I was staying more than one day I think I would select a different hotel. Read moreGenuine Hotels.com guest review
"Pretty from the Outside, but very Uncomfortable"
stiff beds, bad pillows, rusty metal waste container in the bathroom with loose faucets... Oh, and no free wifi in the room, only in the lobby. >.<Genuine Hotels.com guest review
"Baseball Trip 2.0"
The hotel was very clean and comfortable. Front desk service was very nice and helpful. Parking was a bit of a hassle, we parked in a garage across the street. The garage was locked and security was on staff. Hotel parking was $27 a night, the garage we parked at was $10. Close to all attractions. Within walking distance of Great American Ballpark, […] which is the main reason for the stay. The bathroom was a little dated but all in all a good stay. Read moreGenuine Hotels.com guest review
"Good value for what you receive"
Very clean and close to many sites. I was able to walk to Fountain Square whcih I found beautiful to see. The room that I stayed in had a fantastic view of the Bridge over the Ohio River and some of the downtown area. I definately plan to come back to see the rest of the city. I have never been to Ohio before and was very glad I came.Genuine Hotels.com guest review
Very basic place to stay.Genuine Hotels.com guest review
"Good for the price"
For the price and location I was rather satisfied with our stay. The room was comfortable and spacious. The service was very good, the valet and front desk was helpful and very courteous. The hotel just needs a bit of updating, from the hallway carpet to the lobby and restaurant. It just didn't feel like a downtown hotel. The tv remote didn't work, […] so if you turned the tv on manually, you were not able to change the channels. Read moreGenuine Hotels.com guest review
GREAT STAYGenuine Hotels.com guest review
The stay was fine, it just wasnt what I expected. The room seemed a little outdated I guess I was expecting it to be more upscale. It wasn't bad, I just wasn't blown away.Genuine Hotels.com guest review
"Great staff, room not so much."
When we first got there our room was missing some of the advertised items and was much smaller than i expected. We talked to the GM and he moved us to a bigger room. Not a bad place to stay, just feel rooms are over priced for what they are. Overall the staff was awesome!!!! For that reason only we would go back to the hotel again.Genuine Hotels.com guest review
"Sharing a weekend with friends."
Great! I like the Millennium. The staff was excellent in the hotel and lobby restaurant. My Thx to all.Genuine Hotels.com guest review
enjoyed my first visit to Cincinnati, staff was very helpfulGenuine Hotels.com guest review
"What happened to customer service"
Bed not made first morning. Found a shirt from a previous guest in my bed. Restaurant service was poor (waiting for service, wrong food delivered, slow, etc.) The front desk, however, was very polite and helpful.Genuine Hotels.com guest review
"A hotel that needs updating"
Booked a 7 day stay. The hotel staff was pleasant and very accomodating. The interior of the hotel itself is very lack lustre. There was an overwhelming stench like a section 8 house whose carpet has seen to many empoverished families. The wall paper seemed old and looked like it was peeling. Room decor was acceptable but rooms were definitely smaller […] than the competition. Several area of the hotel looked like they needed maintanance. Overall I'd give this hotel a 2.5. If they spent some money on the interior it would be a great hotel Read moreGenuine Hotels.com guest review
"Awesome place to stay!"
The only thing we didn't like was the king room was a little small and the towels were very stiff. Everything else was amazing! Would definitely stay there again!Genuine Hotels.com guest review
"$$$ 27.00 to park your car overnight. $$$"
The hotel is just okay, the location is pretty much what you're paying for. Only had two very small pillows on the bed, but they did provide more when asked. The staff was very friendly and helpful. We went to Cincy for a Reds game and the walk was only about 5 minutes. The only bad thing that they don't tell you about when you book the hotel is that […] you have to pay to park. I wouldn't mind paying a little, but $27.00 is highway robbery. It would have been cheaper just to use the stadium parking. Read moreGenuine Hotels.com guest review
"good location,so so room"
room is a bit outdated and walls could use a cleaningGenuine Hotels.com guest review
Overpriced for the hotel conditionGenuine Hotels.com guest review
"disappointed, total let down."
Did not receive a warm welcome from staff. Total let down, my wife and I expected more from this hotel with the high cost of the room to include valet parking. This hotel stay experience set a horrible tone for us celebrating our Wedding Anniversary. We enjoyed the city of Cincinnati, but we will never stay at this hotel again.Genuine Hotels.com guest review
"Long check in"
Far too long of wait to get bags out of car. Parked on the road for 10minutes. Even longer to check once inside. No fridge in room. Desk too big in room. Fire alarm went off in the middle of the night.Genuine Hotels.com guest review
There are other, more fancy hotels but for the money and the incredible staff, theres nothing betterGenuine Hotels.com guest review
"Always happy here"
Bed was awesome. Loved our stayGenuine Hotels.com guest review
Nice clean hotelGenuine Hotels.com guest review
the matenience worker was very helpful when our a/c unit wasnt working properly. We were at Oktoberfest and it was so close, but not too close where it would have been annoying dealing with the crowds. The pool deck was very nice and relaxing even without a suit.Genuine Hotels.com guest review
"loud loud noises"
Loud all night there must have been a hole in the wall we heard every noise there was outside and inside nextdoor downtstairs upstairsGenuine Hotels.com guest review
Expensive valet parking $27 per night.Genuine Hotels.com guest review
"Ready for updates"
The hotel was okay overall. Room and hotel in general is ready for some update. The room walls had patch holes that have not been painted. Pool was closed.Genuine Hotels.com guest review
Hotel is old and needs renovation. Staff was pleasant and location was great.Genuine Hotels.com guest review
"Great location, sad that it is so ran down."
Pro-The location was amazing and the staff were great. Con-If I had a superior room, then I would not want to see a standard. I could not see out of the windows. Mold in the shower and the tub was stained or dirty. Tons of dust under the bed. The Bistro, smelled like a can of beer. Again, the location could not have been better though. The owners just […] need to invest in an update for this hotel. Read moreGenuine Hotels.com guest review
"Worst hotel I think I've stayed in"
The bed was missing a bed skirt, the hotel was dirty, the phone in the room didn't work, the pillows were tiny and the room wasn't even cheap. Topped off by an hour waiting on valet for my car... Just needs a complete overhaul.Genuine Hotels.com guest review
Nice hotel in downtown Cincinnati. Close to restaurants. I would like to have a complimentary valet parking.Genuine Expedia guest review
"Had higher expectaions."
Was very excited about staying here! (did the find out name after pricing). Hotel was fine staff was fine was just expecting it to be nicer. Could see where it would be 3.5 stars many years ago.Genuine Expedia guest review
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