Well let me start by saying the overall experience was not what I was expecting, they didn't have internet like they offered so I couldn't really get anything done. Second the breakfast was very mediocre on account that they only served eggs and sausage. The size of the room wasn't that large, it made me think of a jail cell.Genuine Hotels.com guest review
"Noisy party around midnight"
There was a party around midnight on Saturday in the balcony and they made noises for hours.Genuine Hotels.com guest review
They had happy and helpful people at the desk our room was very clean and the pool was very clean will stay there againGenuine Hotels.com guest review
"You get what you pay for"
It's a good location because of the shops and restaurants. But it's not a place to bring your girlfriend. She will not be impressed. Even though you saved a bunch a money to take her out.Genuine Hotels.com guest review
Very, very smelly! Cigarettes + urine smell, it smells like a bathroom in the hallway and some rooms! We had one of our rooms exchanged and it was worst than the others because the bed smelled like wet dog! Worst hotel in my life! We had our reservation canceled and got another hotelGenuine Hotels.com guest review
It was good. They were very accomodating when we got there late, although we did call ahead. They had a nice breakfast for us the next morning and the entire staff was very pleasant.Genuine Hotels.com guest review
What a dump. I wouldn't recommend this hotel to anyone who can afford a decent place.Genuine Hotels.com guest review
"Not a pleasant experience"
I was not impressed at all with this hotel. The staff was wonderful and very friendly but it just wasn't a nice hotel. It's supposed to be nonsmoking and the room reeked of cigarettes. The stairwell smelled horrific; like a porta-potty and was filthy. The carpet in the room was stained, the towels never smelled very clean and had hair stuck on them. […] The door didn't have a tight seal on it and the AC didn't work very well. To get a lower rate I had to opt for the nonrefundable option so we were stuck there. Otherwise I would have left the hotel at the first glance. The parking lot was full of potholes and the back of the hotel had a chain length fence around it with barbwire on top of it. I did not feel very safe there either. Other guests were very loud late in the night/early morning hours, music blaring, and talking/yelling. Needless to say we spent as little time there as possible. We attempted the breakfast on the first morning and it was awful and never went back. The ice machines didn't work most of the time either. The only bright side was the staff being so nice and it was in a very good location with lots of shopping and restaurants in walking distance. Read moreGenuine Hotels.com guest review
Check out time was a little early..and did not have enough time to enjoy the pool areaGenuine Hotels.com guest review
"Not a good hotel or neighborhood"
Upon arrival we had to change rooms as they stuck us beside a hotel party and we arrived with 4 kids! we moved rooms and the curtains were ripped floors dirty just disgusting! We asked to be refunded and was told we would have to talk to the manager the next morning plus contact hotels.com. I would NOT recommend staying here as this is the worse hotel […] I have ever been too!!! Read moreGenuine Hotels.com guest review
This was one or the worst hotels I have ever stayed at before. It first started with the front desk clerk apologizing the that elevator was broke and our room was on the second floor LOL. After opening the door I thought the door was going to fall off. Once I got past the door the room smelled completely like smoke and the water in the bathroom never […] stopped running. I had a frig in my room which was great for the first night. That thing stopped working the next morning. The only thing I liked was that the AC worked like a champ however, I will never ever stay at this hotel again. I would rather sleep in a tent under the hightway. Read moreGenuine Hotels.com guest review
The price was reasonable.Genuine Hotels.com guest review
The third star is only because the staff was very nice. The place is old and less than spotless but you get what you pay for. The "breakfast" really needs some attention - I would call it "Breakfast Jump Up" (watch Club Paradise). Again, you get what you pay for so if you just need a room this will do but don't expect much more than that.Genuine Hotels.com guest review
I was truly disappointed for the nightly rate we paid I feel as though I was robbed base on what I was told over the phone.Genuine Hotels.com guest review
"Won't be staying here again!!!"
Let me start out by saying I was very disappointed in the condition of the Hotel. POOR, is an understatement, blankets had holes in them, the phone cord would not stay in the receiver, no bathroom tissue room smelled of dirty carpeting, the A/C did not keep the room a consistent temp, either to cold or humid. The double room was so cluttered with furniture […] you could barely move around, desk & chair, two arm chairs, TV/dresser w/ a too small TV, small refrigerator w/microwave on top, and off course the two double beds. Nothing like the photos on the when I registered. We stayed with two children and thank goodness for our active schedule and the pool. The complimentary breakfast was barely that, microwaved sausage patties, frozen bread and lack of coffee made for a less than desirable morning meal. Positives, refrigerator, microwave and pool. As for the staff, ALL of them had poor attitudes, NO one smiled or offered a kind word. Read moreGenuine Hotels.com guest review
The bathroom smelled of sewer. The room in general smelled as though the staff were trying to cover up another smell. It was a non-smoking room, but as soon as you stepped out the door there was a tremendous smell of cigar and cigarette. The room was too small for the furniture. I am average size and I could barely walk between the bed and the desk/wardrobe […] areas. The Breakfast was mediocre at best. Eggs were microwaved frozen, the milk was warm and the bread was stale. For the exact same rate at a Days Inn less than 10 minutes away EVERYTHING was MUCH better. This hotel should be demolished and rebuilt. Read moreGenuine Hotels.com guest review
"Hotel was very nice"
we enjoyed our stay (except the air conditioner was on the fritz and took forever to cool off and kept sounding like it was going to jump out of the wall). It finally did cool off enough to sleep. i reported the AC the next morning and they said they'd get someone to look at it. nice, clean, room, very comfortable bed. forgot to take my pillow from […] home, so was not comfortable with the choice of the six pillows on the bed, as they were all too firm. (i did see the next morning that they have other pillows i could've asked for) other than that, it is a very nice hotel and close to the outlet stores and anything else you want to see/do in Williamsburg Read moreGenuine Hotels.com guest review
"Not the place for an extended stay."
Some ratings deserve half a star, unfortunately that's not an option. Customer service upon check in was stoic, at best. Registration was speedy but there were no smiles or warmth from the front desk staff. Upon entering the area where the rooms are located, I was greeted by the ominous stench of urine and lots of grime. The grime extended into the […] actual room as the carpet clearly appeared eons old. My son was immediately instructed to keep his flips on at all times unless getting on the bed. The bed itself, once turned down revealed visibly dirty sheets. I promptly stripped the sheets off and walked toward the bathroom only to find the floor covered with hair. At that point I cleaned the floor with one of the wash cloths given. The floor turned out to be dirtier that I thought. I deposited the dirty sheets and wash cloths in a basket I had with me took them to the front desk. Avoid if possible, there are several other hotels in the immediate vicinity. Read moreGenuine Hotels.com guest review
"Hampton Jazz June 2014"
This was my second time staying at this hotel for the Hampton Jazz I only stay one night the cost was great for the type of hotel, I like staying at this hotel when I come down to the Hampton Jazz the hotel is located walking distance to the Shows and every year they hold a after party outdoor pool party I love it....I look forward to next year.Genuine Hotels.com guest review
room smelled terribly, old disgusting hotelGenuine Hotels.com guest review
I did not like this facility and I would not recommend it to anyone.Genuine Hotels.com guest review
Room was a non smoking room but smelled like cigarettes. Had to go to Target and get air freshener. I had a 2 day stay and after the first day they deactivated my room key, thankfully they fixed it right away. I did like that it was near shopping and food. For the price I paid it was OKGenuine Hotels.com guest review
"Great hotel but just ok."
I thought that the room was ok, but carpet needed cleaning and windows needed to be washed. The desk staff was helpful and courteous. The breakfast was not very good, but with so many eateries in area no problem. I just needed some place to rest my head and this hotel provided that and a little more. Let me give kudos to the desk staff. Always courteous […] and willing to help with recommendations and computer (Ms. Brianna). Dynamite with computer. Read moreGenuine Hotels.com guest review
This Days Inn is what I would consider a low average site. The location is close to the coliseum and quite convenient to food and other options. The room was adequate, but not great. It was clean and the staff was friendly. First 2 nights were fine, but at 4 Fri. afternoon loud music and a DJ started blaring from the pool area. Our room overlooked the […] pool. We left at 6 and returned after 10, thinking that since the pool closed at 10, the music would stop as well. IT DIDN'T!! We called the front desk and was told it would go on until midnight! We had an early morning trip scheduled. We checked with the police and found that the decibel level needed to be lowered at 10, so called the front desk about 11:15 and mentioned that. The word police got their attention and the music was turned down from blaring to simply loud. Long story short, it finally ended at 2 am!! We made several more calls to the desk complaining, but to no avail. Sat. afternoon when we returned from our excursion, we went to the front desk to complain. (The music was apparently about to start up again!) Their excuse was that they had this "party" every year about this time (local Jazz Festival at the coliseum). I pointed out that there was nothing in their on line information or posted in their lobby concerning this. We asked for a refund for Fri. night and opted to check out. We were not satisfied with the refund options they offered, but were not about to stay another night there. Read moreGenuine Hotels.com guest review
HorribleGenuine Hotels.com guest review
The staff was excellent, I wish I caught her name but the front desk individual recommend a beach that was close. I went to it and it was excellent!!Genuine Hotels.com guest review
"Not for me"
First of all, I had to take a smoking room when I wanted non smoking. The hotel is in the back of some apartments. The parking lot has a lot of pot holes. There was trash along the sidewalk from a full dumpster which had comforters in it as well. The fridge and microwave were old and rusty. There were people hanging around, like they were at the club....This […] hotel needs a serious renovation. Read moreGenuine Hotels.com guest review
This the site doesn't communicate well with the hotel. The hotel was a good stay.Genuine Hotels.com guest review
Friendly staff, clean room, convenient location, well stocked bathroom, spacious bathroom, easy access off interstate, AM breakfast.Genuine Hotels.com guest review
"Old but clean"
This motel is quite old. Our bed creaked at every roll and turn during the night. The ac also ran all night just to keep the room at around 75. The breakfast was really nice and it was clean.Genuine Hotels.com guest review
"Room smelled like cigarette smoke."
Room smelled like smoke - even though it was non smoking. I seen the cleaning lady going in and out of rooms with cigarette in her mouth. Rooms were not clean.Genuine Hotels.com guest review
Location: very goodGenuine Hotels.com guest review
"great deal for the location"
The room smelled good when you walk in which was great. It was clean with fresh towels, soaps, shampoo, ice bucket, coffee, pot, iron, ironing board, microwave and mini fridge w freezer. The hot water did not run out. Bed was clean and comfortable. Desk in room for working on your laptop but the wifi connection was a nuisance. They promise blazing fast […] internet but I never got more than half signal and it was slow and would kick me off frequently which was a pain. The pool was nice but for some reason they only have two chairs to lay down in. All the rest are regular chairs with 3 tables w umbrellas. I called the desk to request more be brought out and was informed they only had 2 because their other 2 broke. So on the best day they will only have 4 despite the number of people staying there. The cleaning staff is not quiet while cleaning other rooms. You can hear their whole conversations, which are not pleasant. I really didn't need to hear about the other workers sleeping with the guests. If you are in your room, ddont expect the housekeepers to knock or ask if you need towels, etc. I even opened the door since i could hear them cleaning the room next door. They skipped my room and went to the next room beside me. This was the morning crew. The older hispanic woman in the evening knocked to see if i needed my room cleaned or towels, etc. The breakfast was good. No baconn but they have sausage, eggs w cheese inside (omlet style), 3 kinds of bread for toasting, jellies, butter, cream cheese, oatmeal, 3/4 cereals, milk, yogurt, coffee, juice, apples and bananas. The woman in charge of takinng your breakfast ticket is really nice. The location is great. Right in the middle of everything and close to the coliseum. Overall the stay was good. I stayed 5/30-6/2/14. Read moreGenuine Hotels.com guest review
It was by far the worst...Genuine Hotels.com guest review
its not nice hotel for a family and good for for bachelor for a night.Genuine Hotels.com guest review
"Room is ditty"
I thought days inn is good hotel. But I experienced opposite. Room is dirty , this needs to be renovated ASAP.Genuine Expedia guest review
"Below sub standard conditions"
We felt as though we were in a third world situation. We were checked into a room where the carpet was soiled with urine. Front desk staff was understanding but inspectors and housekeepers were terribly unprofessional. I would NEVER consider a Days Inn property again!Genuine Expedia guest review
no complaints hereGenuine Hotels.com guest review
"The right place to be!"
The Days Inn Hampton was the right price, and the right location. Central to all of the fun, food, and excitement that Hampton and Newport News has to offer.Genuine Hotels.com guest review
"Okay if on a tight budget"
Floor was dirty Dense smoke smell. Tiny bathroom. Staff very friendly. No problem with request for extra towels. Gives you tickets for free breakfast. Great location for Boo Williams and local shopping.Genuine Expedia guest review
Room was very nice and quite. Breakfast lacked a little, one morning nothing electric worked everything was cool. Other then that good stay.Genuine Expedia guest review
I think you need to do better with breakfast that was sad, I could do Better.Room was not very clean leaves in the bathroom it was fair not my choice of HotelsGenuine Hotels.com guest review
"nice ,clean,safe, affordable hotel."
I loved it, I wish I could have afforded to stay longer.Genuine Hotels.com guest review
Need better breakfast selection such as bacon, bagels, scramble eggs and/or eggs without cheese.Genuine Hotels.com guest review
"Room smelled bad"
Rooms smelled like cigarettes. Really bad smell that I had to change rooms.Genuine Hotels.com guest review
"CONVIENT GREAT PRICE"
EXPERIENCE WAS GREAT AND MUCH NEEDED THE PLACE WAS QUITEGenuine Expedia guest review
The roomed was musty and not the cleanest. I would never stay there again. I wondered several times if someone had urinated on the carpet near the airconditioner. I did not walk barefoot in the carpet.Genuine Hotels.com guest review
People were rude . Covers and pillows stink . The shower was dirty overall was awful I would not go backGenuine Hotels.com guest review
This should not have been advertised as a non-smoking room. Someone had obviously recently smoked in it and it still smelled of smoke.Genuine Hotels.com guest review
"Nice Place to Stay"
All the staff are helpful and friendly, from the front desk to the maintenance man. The bathroom as well as the room was nicely made and clean. Have stayed here every time we are in the area and will continueGenuine Hotels.com guest review
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