the matteress in our room needs turning or replacing has a large sunk in area on one side but we just scooted together to avoid since it was king but over all stay was great. It is a really nice place.Genuine Hotels.com guest review
"Easy access to downtown OKC"
The service was great. The only issue I had was the cleanliness of the room. Carpets and bathrooms needed to be thoroughly cleaned. We enjoyed our stay. It was within close proximity to the downtown area.Genuine Hotels.com guest review
Clean & nice staff. Reasonable value.Genuine Hotels.com guest review
I stayed one night in OKC. The room I had at Hawthorn suites was comfortable, the staff was friendly and the included breakfast was good.Genuine Hotels.com guest review
Very good quality of service & hotel amenities. Pleasurable stay.Genuine Hotels.com guest review
The room was great had a little dirt by my doorGenuine Hotels.com guest review
"Night Staff Amazing/Day Staff needs Training"
The night clerk was amazing. He went above and beyond the call of duty to make sure my stay was exceptional. I had arranged for a late checkout but woke to pounding on my door the following morning just before eleven. When I answered the door a woman from housekeeping ordered me to, "Get my stuff and get out of this room, NOW!" I told her I had arranged […] for a late checkout. She said that was not her problem, "GET OUT!" I assumed this was a mistake, crawled back in bed and the phone rang. The day clerk was on the phone yelling at me to, "GET YOUR STUFF TOGETHER AND GET OUT OF THAT ROOM RIGHT NOW!" I tried to explain that I had confirmation of having arranged for a late checkout at two. He just started screaming at me that THEIR policy was NOON! I said..ok then, noon. It is only eleven. He said he did not have to allow me to stay and HIS choice was that I was leaving on my own or he would remove me. I stay in a hotel or bed and breakfast in the Midwest City/Oklahoma City area EVERY weekend. I book for a late checkout EVERY weekend. Nobody has ever treated me with so much disrespect. I called to get his name later and was once again treated with the same disrespect, yelled at and argued with. Read moreGenuine Expedia guest review
Everything was wonderful.Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"Nice place, great staff"
Stayed here for 3 nights while visiting my son at Tinker AFB. The room was very spacious, clean and comfortable. The hotel staff was extremely friendly and helpful. The free breakfast was pretty good and allotted a decent variety of foods both hot and cold. I will stay there again when I return.Genuine Expedia guest review
The hotel and staff were awesome!Genuine Hotels.com guest review
Really enjoyed the stay,Will stay again in the future.Genuine Hotels.com guest review
"Weekend in the city"
When I checked in the motel, the man at the desk was very courteous and helpful, answered my questions, and was very welcoming. The place was very clean, quiet, and comfortable. The breakfast foods was pretty good, and had a wide variety of things to choose from. There was plenty of coffee and lots of teas to choose from also, as well as juices to […] drink. Read moreGenuine Expedia guest review
Very good room could have been a little bigger but it was greatGenuine Hotels.com guest review
"Nice, central location on I40."
Met family and visited around the city. Convenient location for all coming in and where we wanted to go.Genuine Expedia guest review
The rooms were dirty , there was hair in the bed and the service sucked. Will never stay there again.Genuine Hotels.com guest review
"Great Place to Stay"
I absolutely loved this hotel and its staff. I am not sure of the front desk agents name but he was absolutely wonderful. He made us comfortable and made sure we knew about every amenity. He also came up and helped me with a faulty sofa bed that did not want to fold out. He was funny and light and made our stay totally worth it. When we checked out […] the front desk agent at that time was also a great help. I would always recommend this hotel and will stay again in the near future. Read moreGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
pool area was not as clean as it should have been, not enough chairs and a bit small, dirty towels everywhere. When I asked for more towels to shower. I had to retrieve it, because there was no housekeeper, which made it a inconvenience to me. But the staff was very professional and nice, definitely liked that.Genuine Hotels.com guest review
It was a wonderful place to stayGenuine Hotels.com guest review
front desk staff were exceptional! very pleased! will stay here again anytime in the areaGenuine Hotels.com guest review
"ok hotel not real nice"
when I arrive to the hotel I had to stand in the lobby for 15 minutes or so before the guy finally came inside and realized I was there he was outside chatting with his friend because he had to work 6 hours straight so he needed a break I was supposed to feel bad I guess they only give you two pillows for my bed and I like four for bed but only had […] two extra downstairs would only give me one there was also mold above my head board on the wall in the corners by window. just figured they would at least Fix the black mold on the walls before renting rooms Read moreGenuine Hotels.com guest review
"Good with minor issues..."
Clean... Staff is AWESOME! Just had a minor issue with the shower head not fitting the holder on the wall... but overall, the pool was great and we will go back when we head to Oklahoma City again.Genuine Hotels.com guest review
"Nicest people in the US."
The staff was incredibly friendly. The room was very clean, and absolutely worth the relatively low price. My room was on a smoking floor, but there wasn't an overwhelming smell anywhere in the room. The breakfast was pretty good; better than most complimentary breakfasts.Genuine Hotels.com guest review
"did not like that dogs were there"
all good except dogs on my floor. there was a dog rawhide in the room and housekeeping did not see it and they cleaned my room.Genuine Hotels.com guest review
Had an old dog bone in my room, my daughter is allergic to dogs. I was suppose to get two beds and sofa bed according to my reservations. My room was given away so I only had a king with a sofa bed. The second day i couldn't receive and face towels, I asked on 3 separate occasions.Genuine Hotels.com guest review
Super friendly staff! Great hotel! Highly recommendedGenuine Hotels.com guest review
"Great for family and guest with pets"
Overall the stay was very nice. The breakfast was very good, the staff was very nice. They only negative was the mattress, just not as comfortable as you would expect.Genuine Expedia guest review
Great overall experience, really great breakfast set up, really impressed overall. The staff was friendly and hotel was clean and comfy. Will use this hotel againGenuine Expedia guest review
The staff were very friendly, the breakfast was good, and the rooms were big and comfortable.Genuine Hotels.com guest review
We stayed two nights for high school graduation and enjoyed the accommodations.Genuine Expedia guest review
"Nice location, very friendly staff, clean rooms"
Upon check-in, I was asked how long I was staying. When I said 5 nights, he said he wanted to give me another room since the room that was selected for me was right across from the elevator. The next day, he did (because our A/C went out! - good timing!). I was going to ask for another room anyway... even though the room was on the non-smoking floor, […] someone had obviously smoked in it previously and stunk really bad. Had to buy some air freshener to help cover up the odor. The 2nd room was perfect and had no stench. The staff was incredibly nice. I've never been at a hotel with a friendlier staff. The breakfasts were great. Room was clean and provided plenty of room. Read moreGenuine Expedia guest review
I had specifically asked for conjoining rooms which they told me i could get when i booked weeks in advance and the rooms werent close together at all. overall, i liked the rooms and the staff was greatGenuine Expedia guest review
"Not to happy"
Booked a room online when we got there it wasn't available so instead of a double with a sofa bed we had to take a king with sofa bed for 6 people. Smoking room had ashes on the sofa and in the bed and smelt awfulGenuine Expedia guest review
Nice hotel. Clean rooms. Stayed overnight on a business trip. Hotel clerk was super nice. Would stay here again.Genuine Hotels.com guest review
I was very happy with the condition of the hotel and the service. The only issue I had was with the fourth floor smelling like smoke. However, my room did not. Will stay here again.Genuine Hotels.com guest review
The hotel was a great value. The front desk staff was a little rude at times. But overall an ok place to stay.Genuine Hotels.com guest review
"Generally good hotel"
Our family with small kids stayed in this hotel for 2 days. The staff was very friendly and the breakfast was pretty good. The hotel is dated and the room was okay but not great. I like the suit setting and the living area but the double beds were pretty small. If they replace the double beds with queen beds it would earn another star from me.Genuine Expedia guest review
"Nice hotel for the price."
We have stayed here a few times recently due to renovations to our home. The front desk staff couldn't be any nicer!! It's always a pleasure checking in. ;-) The room we stayed in recently, you could tell had not been used in awhile... Smelled musty and the paint was very yellowed.. Had a cobweb hanging from the lamp. It was a night and say difference […] compared to the other rooms we have stayed in. But..still one of my fave hotels. Read moreGenuine Hotels.com guest review
old hotel and in bad neighborhood....checked in and checked out within 30minutesGenuine Hotels.com guest review
it was perfectGenuine Hotels.com guest review
The cost of the room was great, especially for the amenities! Indoor heated pool, huge breakfast, spacious rooms, even a cook top stove,very clean! The only complaint, was the water temperature of the shower, it took forever to get warm...and the warm water ran out quickly. But, overall..TOTALLY worth the hundred bucks. Shane at the front desk was so […] nice, a great night with the fam. Only advice...skip the italian restaraunt next door...ewww! vending machine food is better than that over priced garbag Read moreGenuine Hotels.com guest review
"close to highway, food, shopping & our convention"
My daughter and I enjoyed our stay. We were there longer than we had planned, so we had some relax time. The pool was nice and warm. The breakfast was very adequate. The scrambled eggs and sausage were good along with muffins and other items. Everything we needed was near the location of our hotel. Even bricktown was not to far away. The staff was helpful, […] espescially when I checked in because 2 of my nights showed unpaid due to hotels.com credit card not going through. But they got it straightened out. Read moreGenuine Hotels.com guest review
"Great place to stay"
Excellent staff. Very accommodating and friendly. Best hotel in the area.Genuine Expedia guest review
"Perfect business stay hotel"
Perfect business stay hotel, it was a nice inexpensive option near Tinker, but really nice hotel. Only thing is that their fitness equipment really left a lot to be desired, but otherwise it really got the job done.Genuine Expedia guest review
Great place to stay! Breakfast is the only downfall! Need more variety at breakfastGenuine Expedia guest review
"Comfy and nice staff"
This hotel was well worth the money. The indoor pool was clean and warm and the room was roomy and sanitary. The staff was friendly and super helpful, especially Shane.Genuine Hotels.com guest review
"close to bricktown"
Was good..Genuine Hotels.com guest review
"Comfortable and clean"
The reception clerk was very friendly. Our room was clean and breakfast was good. We would stay again for an overnight stay. I can't say anything negative about it other than it is not for a romantic Destination hotel.Genuine Hotels.com guest review
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