A really beautiful lobby. Very clean everywhere I went.Genuine Hotels.com guest review
Response by Long Beach Marriott Thank you for your comments. We hope to see you back soon.
Everything was very nice .kind of further from dwntwn then we thought. Need a jacuzzi.Genuine Hotels.com guest review
Overall I really enjoyed staying at this hotel. The staff was very friendly and the rooms were great. The buffet breakfast was just okay to me. The later you arrive back at the hotel, there is not much parking up close to the hotel. Then again the hotel has hosts weddings and so guests not staying at the hotel occupy most of the parking.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for staying with us and for your comments. I am sorry that parking close to the entrance was a challenge . We have additional parking located at the back of the hotel which you may find to be closer to the lobby.entrance
"Nice hotel central location"
The staff was very friendly and pleasant, the beds were not as comfortable as I would have hoped for the rate we paid. However, I have no other complaintsGenuine Expedia guest review
"Very relaxing stay!"
The room was clean, the bed was comfy, staff was awesome and it even has a Starbucks and restaurant in the lobby. My family and I got to enjoy all of that and the indoor pool. If we are ever out in long beach we are definitely staying there:)Genuine Expedia guest review
"One last day of Vacation!!"
It was a very clean, very nice hotel. But my room was too cold. Tried to warm it up but it wouldn't warm up. Had to call to have it fixed. Then it got just right. It was very nice, except for the noise from some people in the next room who were noisey at 2:30am. But soon quieted down.Genuine Expedia guest review
Get away without getting away...great place for a staycation!Genuine Expedia guest review
The room was clwan, hotel is quiet and the bed was comfortable. Stayed one night and enjoyed it.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for staying with us. We look forward to seeing you back.
"Close to the airport"
Nice hotel. Very clean, nice grounds. Staff was friendly and helpful.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for staying with us. We hope to see you back soon.
no mini bar, the maid didn't leave a bar of soap in the bathtub, very stingy with the toilet paper, maid didn't replace the water i drank from the fridge. The A/C worked poorly. There was loud noise from the hall.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for your comment. The Long Beach Marriott does not offer a mini-bar in all our guestrooms. However, we offer options such as room service and also at Tamarindo's Margarita Bar & Cantina and at the Vista Bar & Starbucks Coffee Lounge. The bar of soap are all located at the credenza bathroom with all the upgraded beauty amenities for the guests and the housekeepers are not allowed to place the soap on the bathtub. We apologize for any inconvenience these has caused you.
Everything was good at the hotel. The only thing I didn't like is that didn't have a hot tub. Everything was great.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for your comments. The hotel does not offer a bath tub.
Very elegant. Always something new when I visit.Genuine Hotels.com guest review
Television and room phone didn't work. They sent maintenance to fix the TV, which only worked for a couple hours. When talking to front desk about these issues and service overall, I felt like I was treated 2nd class because I used a "booking" site to book the room instead of booking through Marriott.Genuine Hotels.com guest review
Response by Long Beach Marriott We apologize for the inconvenience you have experienced and the hotel does not tolerate an "indifference" in our attitudes. We address all issues and concerns with upmost importance. Thank you for staying with us.
It was a wonderful experience....next time I will stay there longer so that I can enjoy the poolGenuine Expedia guest review
"Perfect for LB .Airport Access"
Comfortable place, excellent room service, good food & drinks. Free local,paper & WSJ daily on request. 10 - 15 min from downtown & beach attractions. Free Airport shuttle.Genuine Hotels.com guest review
"Very nice hotel"
Very nice hotel. Friendly staff and very nice room.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for your comment. We strive to be the best.
"Very nice hotel"
Very nice hotel. Friendly staff and very nice room.Genuine Expedia guest review
it was very good - hotel was in very good shape - food was great and overall service greatGenuine Hotels.com guest review
"Clean, nice location!"
Watched aircraft take off and land from our room window. No noise problem because of triple glass. Great restaurant and bar.Genuine Expedia guest review
Response by Long Beach Marriott We are glad that you enjpyed your stay with us. We look forward to your next stay with us.
These rooms were straight out of 1980. So outdated. And why isn't it possible to open the windows? Weird. The bed was very comfortable though. Soaps were not enough for 2 people. On demand didn't work at all on the second night. Engineer came up to the room and couldn't fix it. Disappointing.Genuine Hotels.com guest review
Response by Long Beach Marriott Thank you for your comments. The hotel chose to have the windows not open for safety reasons and also to prevent seepage from airport noise. Sometimes, guests forget to close the windows tightly. Our Chief Engineer has been notified on your "On Demand" problem and would have brought it to our Provider.'s attention.
"Excellent hotel for near CSULB"
We like this hotel and have stayed here before. Has great excess to the 405 and CSULB. Nice Quite area, you wouldn't know you was next to a freeway or airport. I would always stay here if m visiting CSULB. Too far for the beach.Genuine Expedia guest review
Response by Long Beach Marriott Thank you for staying us. We look forward to your next visit to CSULB.
"very enjoyable stay"
Overall, we really enjoyed our stay. The hotel was very nice- beautiful indoor and outdoor pools, nice lounge, and a sports bar attached. When we arrived to check in the computers were down so it took about 20 minutes. They were nice and offered us free breakfast the next morning. Breakfast was great! The only down sides to this hotel were the temperature […] controls and the parking lot. The room was always too hot or too cold, no matter what temperature we set the thermostat at. The parking lot was a nightmare! We arrived back at 10pm on Friday night and had trouble finding a place to park. On Saturday night, we came back from dinner around 9pm and there was NOWHERE to park. After circling the lot for about 20 minutes, we finally parked in the loading zone in front of the hotel. When we told the concierge about this, he did not seem to car and was not at all helpful. Read moreGenuine Hotels.com guest review
Response by Long Beach Marriott Thank you for your comment and feedback. I am sorry that we did not advise you that we have plenty of additional complimentary parking at the back of the hotel.
Got a single king bed instead of the two queens that was requested when the reservation was made a week before.Genuine Hotels.com guest review
Response by Long Beach Marriott Thank you for your comment. The hotel has 124 double bedded rooms only. There are times when booking a week prior to arrival date that the hotel would run out of the mentioned type of rooms. especially if you are staying on a weekend . Room type request through Hotels.com are not guaranteed and subject to availability.
"Failed to meet expectations"
We reserved a room with two double beds and instead got a queen bed and a roll away bed. Water pressure in the shore was virtually none existent. I have thin hair and I ended up having to rinse it out in the sink because the shower could not rinse the soap from my hair. The overall amenities were lacking but the fitness center and pool area were very […] nice however. Read moreGenuine Expedia guest review
Response by Long Beach Marriott Thank you for your feedback. My sincerest apologies for the inconvenience you have encountered. We did experience a drop in water pressure a week and half ago for about 4 -5 hours. We have resolved the problem since then. We look forward to seeing back soon. Sincerely.......
"Decent vacation stay"
The staff at this hotel definitely go above and beyond to make sure your stay is memorable and comfortable. After just coming back from staying at the St Regis in Puerto Rico to this property, there was no let down in service at all. The young lady that checked us in (Roxana) I beleive while still in training was not only very helpful and thoughtful […] in assisting us but also very thorough insuring that all charges on the room would be correct upon check out. (Ive had issues with this in the past and was very pleased that she was proactive about it). For what we were doing, the location was great and the room was comfortable. Read moreGenuine Expedia guest review
Response by Long Beach Marriott Thank you for your feedback. A commendation will be given to the appropriate Associate for doing a great job and for making your stay a success.
"Convience of location"
Drinking glasses in room where dirty. Noisy, even on top floor.Genuine Hotels.com guest review
Response by Long Beach Marriott Thank you for the feedback. We'll let our Hosekeeping Department know of your comment.
"Great overnight stay"
Booked a room at this hotel as a place for my boyfriend and me to crash after picking him up from a late flight into Long Beach. Hotel is extremely convenient to (practically on top of) the airport, and the noise level can be compared to an air conditioning unit switching on - you can hear it but it's more of a quiet white noise than a disturbance. The […] little sleep we did get (it was our first time seeing each other in over a month) was very restful. Super comfortable bed. The staff was beyond friendly. Everyone was smiley and very helpful, which is a great welcome when you're looking for a nice place to rest your head after a long flight. I would certainly recommend this hotel. Read moreGenuine Hotels.com guest review
Response by Long Beach Marriott Thank you for staying with us.
Excellent!!! Amenities were impeccable!!!Genuine Hotels.com guest review
Response by Long Beach Marriott Thank you very much for staying with us.
"Will not stay here again"
This hotel needs a facelift in the worst possible way. Peeling wallpaper, dirty/chipped paint. The staff was nice enough. The sportsbar is a awful (no fault of the sweet waitress) We waited an hour for 2 kid's pizza's and a couple of tacos. Overall a sad and dumpy hotel (but the lobby is nice) esp for the $250 price tag.Genuine Hotels.com guest review
Response by Long Beach Marriott We apologize for the unacceptable service you encountered at the Sports Bar. We pride in providing exceptional service and we hope you would give us another chance when you and your family are in the area.
The hotel is beautiful. The only thing I did not like was the location. My business convention was at the Convention Center so it was a pretty inconvenient drive. Other than that this is a fantastic hotel! The customer service was great and so was the buffet breakfast.Genuine Hotels.com guest review
Response by Long Beach Marriott Thank you for staying with us eventhough your business was at the Convention Center which is 7 miles away from the hotel.
At first we were mistakenly given a smoking room. The front desk immediately moved us to another room on another floor no problem. The room was clean and comfortable. However the bathroom door swung out into the room blocking the sink and the dressing area. It was a nuisance when we were getting ready in the morning.Genuine Expedia guest review
"One of my favorites"
I love this hotel and it is my "home away from home" when I am in Long Beach. It can get crowded with conventions but the food is great and staff is very helpful.Genuine Hotels.com guest review
This was supposed to be a 5star hotel and I purposely chose this hotel instead of lower cost ones because of the ratings. Upon arrival I discover the hotel is under construction and the rooms/beds are small and smell. The floors felt damp and wet and the beds were uncomfortable. The bedding seemed dirty and cold. I was very disappointed and felt very […] jipped and lied to. I will not be staying there again...maybe you should work on making the rooms where people will spend most of there time more comfortable and homey. Read moreGenuine Hotels.com guest review
"Amazing Guest Service"
I recently stayed here over the weekend after a long day at Universal Studios and I must say that the guest service was just great. During check in the employees acknowledged me while i was waiting and let me know that they will help me in a moment. Candice who helped me at check in was friendly and was very helpful in answering any questions I had. The […] rooms were very clean and a nice view of the pool. Upon leaving a member of my group forgot something in the room and we were able to retrieve it quickly with no hassle. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Very clean and comfortable hotel"
Great place to stay clean gym great staffGenuine Expedia guest review
"Nice over night stay"
Wish there was a spa but overall a nice clean place.Genuine Hotels.com guest review
"Close Proximity to Long Beach Airport"
Anice, non-special stay close to an airport. a bit of interior construction going on that took away from the ambience of the lobby area.Genuine Hotels.com guest review
"Safe and convenient to 405 freeway"
Lobby was under construction, but the staff went out of there way to accommodate me. It was no bother otherwise. The beds at the Marriott are the most comfortable, I sleep like a baby.Genuine Hotels.com guest review
Expedia did not liaise with the hotel so far as I booked 2 Queens, the hotel had a King. So in the end we had a Queen and a roll over, as they called.Genuine Expedia guest review
"good location but under construction"
Excellent staff, great location to access Long beach yet get on the freeway out of town. Only downside is construction, so you are walking around plastic barriers, dust etc. At least we were there on the weekend and didn't get construction noise.....Genuine Expedia guest review
Power and hvac went out multiple times due to renovations. It was extremly hot in the room. When asked to be moved to another Marriott, was told to figure it out myself. Pool was also not available.Genuine Hotels.com guest review
"Family weekend getaway"
We booked a room with my wife and 2 children. We had a marvelous quality time. The room was overlooking the golf course. All the staff were courteous. We had a free breakfast buffet. We had a problem with the movie we subscribed but they resolved it quickly. We had a very wonderful time.Genuine Hotels.com guest review
"Perfect for LGB"
Its a perfect location to fly in or out of Long Beach airport. Close, comfortable, and nicely done. The Front Desk staff was wonderful, and considering that their lobby is being renovated, everything operated well.Genuine Hotels.com guest review
"Well sized room for a family of four"
We just stayed for one night - my husband, me, eight-yr-old boy and two-yr-old girl. Two double beds. Everything was clean and there was lots of room. Indoor and outdoor pools. Indoor pool was lovely - very warm. There were several weddings going on, which meant there was a fair bit of noise when guests were leaving, but it wasn't terrible. All in all […] I liked this hotel. Buffet breakfast in the restaurant was excellent - a very pleasant surprise. Read moreGenuine Expedia guest review
Hotel was under serious renovation. In addition it was adjacent to landing strip on airport and very loud at a times. For the price I paid it was definiely not worth it.Genuine Hotels.com guest review
"room carpets ripped and furniture old and chipped."
Undergoing renovation causing the hotel to be dusty, routing to a new entrance and rooms are musty with work out carpets and furniture.Genuine Expedia guest review
"This hotel is...."
The hotel was under the construction. Pretty noisy during the day.Genuine Expedia guest review
Worst front desk service ive ever had an Marriott. Over priced for the condition of the hotel during constructionGenuine Hotels.com guest review
Very nice hotel, just wish I had done a bit more research as we wanted to be downtown. This is right next to the LB airport.Genuine Hotels.com guest review
"GREAT LOCATION NEXT TO AIRPORT, BUT"
WE WERE NEVER TOLD THAT THE RESTAURANT WAS CLOSED FOR REMODEL, THE 7TH FLOOR/CONCEIRGE was closed for exactly our 2 day stay, the shower didn't work, no vent in the bathroom and no view as promised, blocked by Palm trees & no parking at nightGenuine Expedia guest review
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