"Bathrooms need remodeling"
Sorry for the negative title, but this hotel was recently remodeled with the exception of the bathroom (at least in my room). Lobby, corridors, sleeping area, and living room areas were wonderful! Kudos on a job well done. Then I went into the bathroom and found wall paper that was peeling and a shower/bath that was a mish-mosh of bad re-grouting and […] bad caulking work. Bathroom clearly wasn't part of the re-model ... didn't like the bathroom one bit. Staff was excellent - all were very friendly and attentive. Overall a very nice place to stay, would have given a five in all categories if the bathroom had been remodeled. Read moreGenuine Hotels.com guest review
The hotel had 3 different areas of the ROOF covered with Blue Tarps - Indicative of leaks. water coming thru the Roof is a Red Flag. the phone cord was frayed [couldn't hear front desk-they had NO replacement] the tub stopper was broke, and tub drained Slow....TV in exercise room had broken buttons-couldn't change channel or volume, the water cooler […] tray was full of stagnant water [I dumped it out myself] THEY DIDN'T HAVE ANY OATMEAL RAISIN COOKIES !!!!! Read moreGenuine Hotels.com guest review
nice hotel. comfortable room. friendly staff. located in a industrial area so you would need to bring food with you or eat at their facility. also they charge a fee for local calls.Genuine Hotels.com guest review
"Very nice, fit our needs perfectly"
Exceptional, everything was great. The restaurant was very nice, good food and reasonable. The cookie at check in was amazing, had a few more during our stay. Only complaint was poor lighting in the room by coffee area and they need to install another elevator on the other side of the building, too long of walk for older people.Genuine Hotels.com guest review
No smoke detector in the room! The tv light was like a laser glaring at me! I had to put something in front to get to sleep. When the air conditioner kicked on it woke me up. Room was comfy but I did not sleep well.Genuine Hotels.com guest review
"Nice hotel close to O'Hare."
The first night that I had reserved at the DoubleTree the staff was not able to put me in a room. Renovations were being done on the second floor so many rooms were unavailable. The staff was courteous and apologetic about it. They gave me complimentary cookies and beer while seeing if I could be lodged somewhere else. They worked out a room for me […] at the Marriott and took me over to that hotel when I was done drinking. At about 10 in the morning the next day I got a call while in my room at the Marriott, it was the staff from the DoubleTree letting me know that they would have a room for me available that day. I moved over to the DoubleTree and found out my room had been upgraded to a small suite. Very nice room, right next to the pool and vending machines extremely convenient. Read moreGenuine Expedia guest review
We landed late at Ohare and took a cab to this hotel. A bit of an expense, but worth it as the next day this hotel is located 2 miles from the Marta station. Hotel was quiet, clean, and a buffet breakfast is offered for a cost, but made it convenient to eat on site and to scoot out and catch the Marta. Staff was friendly and had a taxi arrive per our […] request. Price of hotel was extremely reasonable. Read moreGenuine Hotels.com guest review
"Would stay again"
Overall, the hotel was clean and pleasant. The room was clean and comfortable. I would suggest that they offer FREE continental breakfast instead of charging.Genuine Expedia guest review
"Isolation in Relative Comfort"
The hotel itself is fine; there was nothing outstanding in architecture or form. It was the area where the hotel sits: industrial area, very little nearby. A couple of gas stations sit about .4 miles away (four-tenths) but there is no sidewalk or path. You must either walk through an industrial area and across a couple of lawns or risk walking down […] the side of a road/highway. A few blocks away, my sister stayed in a hotel that was definitely lower-quality but half the price. Since I typically spend very little time actually in the room, being near stores and public transportation is more important. Read moreGenuine Expedia guest review
no microwave no small Fridge and no free internet in room..Genuine Expedia guest review
"staff two thumbs up!!!"
Staff was excellect. The room was comfortable, but no mini frige.Genuine Expedia guest review
Awesome!Genuine Hotels.com guest review
"Great hotel but.."
It is actually much further from airport than anticipated and not near any convenient expressways. But hotel is very clean. Beds and pillows are super comfy!Genuine Hotels.com guest review
Great place. Nice away from the combasome city. Peaceful and very clean. Terrific staff. I will definately stay there again without a doubt.Genuine Hotels.com guest review
"Good place for the price I paid"
Although I like the shuttle service to airport, they are not available after 10 am on Friday till Monday morning.Genuine Expedia guest review
nice roomGenuine Hotels.com guest review
"very nice hotel and quiet town"
I came from Virginia and my friend came from Colorado. We had an awesome time and we loved the hotel! Clean, great price, and the staff were so friendly and helpful. The only thing that was unexpected was no shuttle to/from the airport. When I booked the hotel, it was because it still said there was shuttle service, but it didn't specify that it did […] not go to the airport and that it didn't run on the weekends. Transportation cost us more than expected because of that, but it all worked out. Read moreGenuine Hotels.com guest review
We were surprised at the size of the room; it was much bigger than expected. Comfortable beds, quiet hall. Nice shower, nice toiletries. Coffee maker in room, iron, hairdryer. Very pleased with quality for the price.Genuine Expedia guest review
"Great Place to Stay!!!!"
My stay was excellent. The staff was very friendly and professional. The location was perfect because there are many restaurants, supermarkets, and coffee shops just one or two miles away. I am going to stay in the same hotel whenever I visit the area.Genuine Hotels.com guest review
Overall this hotel is nice, clean and has a good layout. It is however not easy to find and surrounded by factories. They have the usual great cookies at the desk. One of the computers in the business center did not work properly. Definately worth the money for a short stay.Genuine Hotels.com guest review
not bad, just that it'd be nice to include breakfast as complementary one.Genuine Expedia guest review
"Great hotel for a family"
Good, quiet location in Metro Chicago. Free parkingGenuine Expedia guest review
"Still Smoking rooms in Chicago!"
I booked the room as Non-Smoking type, however they asigne me Smoking Room. This is because of cheap rate from Expedia. I had been suffering from smoking smell all the night. They did not give me free complementary water when I check in.Genuine Expedia guest review
Everything was perfect, we stay one nigth they lets us check-in 2 hours earlier. Pool was clean n warm. good service, good food!Genuine Expedia guest review
"Best value for your money"
I had a pleasant and relaxing stay at this hotel. The staff was friendly and accommodating.Genuine Hotels.com guest review
"Well worth the money!!!!"
All around great, accomidating service!Genuine Hotels.com guest review
"Great for our purposes"
The hotel was very nice. The lobby area was exceptional, the room was clean. The bathroom was a little dated but very functional and clean. This was a great stay for our 1 day in and out of the area trip.Genuine Hotels.com guest review
""Great hotel for the family""
We felt very comfortable with the daily cleanliness of the room, the quietness of the hotel, and the smiling and welcoming faces. I'd like to stay more next time.Genuine Expedia guest review
Internet was not included in the room. Breakfast is not included. Quite a distance from O'Hare Airport. Located in a business park. Other than that, the hotel and room were very clean and modern.Genuine Hotels.com guest review
pool was dirty, shingles are falling of the roof, the room service hours are limited, someone broke into my carGenuine Expedia guest review
"hotel stay for weekend getaway/business trip"
Charging addtional for wifi?? Seriously, that kind of cheap on the part of a large national chain. Come one Red Roof give ya Free Wifi, cookie was a nice touch and staff was friendly. Got this a a "secret" hotel from Expedia, guessing they have a little trouble filling rooms as it is off the beaten path a little, but nice ride to alot of shopping.Genuine Expedia guest review
"great with flaws"
Everything was great, but a few things...1 road to main entrance was blocked by cones do to resurfacing..2 $9 for a Continental breakfast is outrageousGenuine Expedia guest review
"Nice but remote"
Hotel was great and so was the service ... good food ... problem for us was that there was no airport shuttle and it was a $50 taxi ride to the hotel from O'hare ... located in an industrial area with no restaurants in sight and quite a ways from train stationGenuine Hotels.com guest review
Great StayGenuine Hotels.com guest review
the hotel is quite a far.travel from the city. nothing near. staff was a bit rough, deactivayed our room card thinking we left.Genuine Hotels.com guest review
Like to Be there when the remodelling is finished.Genuine Hotels.com guest review
Most of the hotel was under construction - even the lobby was moved to a small room. And I do prefer a hotel with a small complimentary breakfast. This one had a small dining room, not complimentary, so we went somewhere else for breakfast.Genuine Hotels.com guest review
Renovation construction underway. Otherwise, all good.Genuine Expedia guest review
"Farther from airport than expected"
Hotel dining room and bar under construction while we were there. But the food was excellent! Room was really comfortable and clean.Genuine Hotels.com guest review
"Nice hotel when construction is finished"
The main lobby was under construction, so you had to enter through a side door that was not marked very clearly. After checking in & leaving the hotel for downtown, I found a framing nail in the sidewall of my tire which was fairly new. I had gone to the front desk to ask for directions to a local tire store because I got a nail in their parking lot. […] They gave me the directions, but nothing to ease the hassle and cost of a new tire ($226). Read moreGenuine Expedia guest review
"Comfy bed! Great pillows! Restful night's sleep."
Hotel was under construction when I stayed but was still comfortable and convenient. Close to Target, other shopping and restaurants. Overall, good stay.Genuine Hotels.com guest review
"disappointed under renovation"
The beautiful lobby/restaurant/bar/lounge were totally closed due to renovation work. The make-shift ones were make-shift indeed, consisting of a meeting room with banquet chairs and tables. Totally uninviting. The pool area was shabby, chipped and flaking paint on the walls and pool rim. Water was not clear. Liked the king mini suite.Genuine Hotels.com guest review
"far away from the city"
food was way to expensive for what you get. Not centeraly located to far from any store or food other than theirs.Genuine Hotels.com guest review
"Remodeling: That is why I got the room so cheap?"
It was alright. The staff was very friendly. The remodeling was a little too inconvenient, but it needed it (peeling wall paper, stained stucco, loose toilet handles, chipped tile). They should have just closed off the property completely while the construction was going on. I would wait until the construction was completed before making a trip over […] there. It is, after-all not even 5 minutes from Salt Creek and Top Golf (very fun place for everyone of all ages and skill). Read moreGenuine Hotels.com guest review
"Nice quiet hotel"
The hotel was great. Our primary purpose was the Oak Grove Professional Bike Race. Unfortunately, the website states free local shuttle so we did not rent a car. When we checked in on Friday the desk clerk assured us they had a shuttle but later found out it doesn't run from Friday to Sunday so we had to rely on other transportation. They said they […] are a primary business hotel and cater to the weekday guests. The hotel was under construction but was not a problem with noise. The Employees were nice and great but never got the same answer from all the different people we asked. When we went to leave for the airport they called for a taxi for us...One employee said it was 25.00, another employee said the cost was 21.00 flt rate. When we got to the airport we were told there was a surcharge and ended up costing us 26.00. So my only bad thing to say is the Employees need to have the correct information to give to their guests and your guests will be completely satisfied. Read moreGenuine Hotels.com guest review
"Great family place"
This is a great hotel bring you family. The rooms were comfortable and clean.Genuine Expedia guest review
"Perfect business location"
I was traveling all morning and working all day. when i arrived i was greeted with a warm cookie. Small gesture, but it made my day at that moment. Very clean and the staff was extremely friendly and helpful. I had all of my meals out so i cannot comment on the food/drinks.Genuine Hotels.com guest review
"Smell of urine."
Had to get a different room, the first room smelled strongly of urine. Room lighting dark, beds uncomfortable.Genuine Expedia guest review
Close to O'Hare. It is about 30 to 40 minutes drive from the Chicago downtown. Very very good deal for the price. Rooms were clean and the staffs were very kind.Genuine Expedia guest review
"very expensive and not worth the money"
it was ok ok hotel comparing to the prize it's not upto the level nd very expensiveGenuine Hotels.com guest review
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