"nice hotel, cheap owners/hot rooms, overprice2park"
a/c is controlled. our room was unbearable (hot), the sent tech, he put in a code to get it to 60 degrees, still didn't work. moved rooms, little better, but still hot. parking is insane to charge $36.00. just charge more for the room! it's in a bad location, and if you're not careful, you'll wind up next to bum trying to park like we did.Genuine Hotels.com guest review
"Great Hotel ... Unsecured"
Just went to SA for an overnight stay and to see the Riverwalk holiday lights. The hotel is in a great location splitting the difference between the more touristy section and the arts district. It's a nice walk to the Tobin Center for the Performing Arts, the Musem or a relatively good hike to the new Pearl Brewery development. That said, I wouldn't […] want to be hoofing it at night. My only concern with the hotel was security. Throughout the night food delivery services and takeout restaurant advertisements kept sliding under the door ... at all hours. I was in by midnight and there was one slid under the door ... by the time 6:AM rolled around there were four more. To me ... this said, 'Lock your doors and check the peepholes'. Read moreGenuine Hotels.com guest review
"Best stay ever"
Everything was perfect and the staff was amazing the rooms are best of the beatGenuine Hotels.com guest review
I would prefer something closer to riverwalk since we had our young grand children. The Valet parking guys were the best I have dealt with in San Antonio area!Genuine Hotels.com guest review
no refrig, no internetGenuine Hotels.com guest review
Room was great, hotel was clean, parking was close. A short walk to the restaurants on the river-walk. Overall we were very happy with the stay.Genuine Hotels.com guest review
Easy walk to the main river walk loop. Great staff. Perfect for a couple's getaway weekend.Genuine Hotels.com guest review
"Nice & good location"
Beautiful hotel, nice, clean room. Price to park on high side $28 for valet & self park was only a couple of dollars less. Good location to riverwalk & Methodist Hospital.Genuine Hotels.com guest review
We did not receive housekeeping There was no internet in room, this was a major problem for me.Genuine Hotels.com guest review
"above average performance"
Breakfast was really nice and organized...room condition was excellent.Genuine Hotels.com guest review
"Just what I wanted"
This hotel was just what I was looking for at a good price. Do your homework- or just look around - you can park across the street for less than the hotel garage. If you are ambulatory then the location is just fine to get to other sites on the riverwalk. We found our room to be clean and updated. The staff was friendly. No complaints. It was exactly […] what I expect for the price in downtown San Antonio. Read moreGenuine Hotels.com guest review
My wife and I needed a weekend getaway the hotel was great. The location was perfect and the staff was the most professional. Thank you great weekend.Genuine Hotels.com guest review
"good hotel and good location"
Very nice stay. Hotel rooms are newly renovated except the bath tub. room was nice and warm. The heater was quiet, which is great as other hotel rooms I have been would be noisy. close by to the action on the river and cathedral. Overall very good choice.Genuine Hotels.com guest review
"worst hotel staff"
Most unfriendly staff I've been around. Room hadn't been vacuumed stuff all over floor. House keeping entered our room at 9:50am while we were still in bed I heard them knock and they immediately entered the room. When I told front desk what happened they were unconcerned said that is how they see if people are awake for 11oclock check out. I said by […] coming in the room. When I came done to get a luggage cart I was told the cart that were outside were for people checking in. The bell boy did go inside with me and we entered a room by code that had seven hotel luggage carts inside. He gave me one and as I entered the elevator area a staff mber came and took the luggage cart saying I couldnt take the cart up with out assistance. I will never stay at this hotel again. Read moreGenuine Hotels.com guest review
Overall we had a wonderful stay at the Wyndham. They were late in giving us our room, but the delightful breakfast and service made up for being late.Genuine Hotels.com guest review
"It's an expensive hotel, what do you expect..."
I stayed for two nights. The bed was excellent, pretty firm, but in the good way. The room coffee maker made terrible burnt weak coffee, but there was complementary earl grey tea that was nice. The water pressure in the shower was excellent. The service was fine, not exceptional, but no problems. The location was just fine, though I wasn't that into […] Downtown San Antonio in general, kind of had a theme park feel to it. I was just there for a conference. Read moreGenuine Hotels.com guest review
"Great Riverwalk weekendC!"
Stayed downtown San Antonio for a class reunion. The hotel, room and amenities were great. The hotel staff and service were very accommodating. We would and will stay here again.Genuine Hotels.com guest review
"Service needs improvement."
The hotel was in wonderful condition, but service was not up to par. Upon leaving my car with the valet, I was not offered to get help with my bags - even though I was carrying four of them. Inside the hotel at the concierge desk no one asked if I needed help with my bags while I was walking to my hotel room. The keys didn't work when I went up to the […] 19th floor and the keys didn't work. I went back to the concierge desk to get new keys. After seeing my frustration, the young lady behind the desk did help me with my bags because no one else was around to help me. She helped me with two bags to my room with the new keys and those didn't work either. I waited by the door for her to come up with new keys. The keys worked the third time. I went out and when I came back, my keys didn't work again. This was very frustrating, and no apologies were given that time. I will not be staying here again. Read moreGenuine Hotels.com guest review
Because we had to wait for our room to be ready, we were given breakfast vouchers, which was delicious. Overall the hotel was very clean and the staff were welcoming. I highly recommend the Wyndham San Antonio RiverwalkGenuine Hotels.com guest review
No service in room during the 3 days of my stay. At least there were enough towels to meet my needs for those days. The hotel was obviously overloaded with the conference attendees.Genuine Hotels.com guest review
"Wyndam garden - on Pecan - ok stay"
Parking seemed expensive when valet and self-seve parking was almostvthe same price - especially when you include all the bell hop tips. The part that really bothered me was - the maid triec to access our room at 9:00 am -saying tgat to her it looked as if we had checkec at. The front desk told me the same. I did not use express check out- i had them […] verify room charges - it was fine - what hapoened? When you can't get in before 3:00. And they try to kick you out at 9:00 - that's a lot of cash for a short stay. We were preparing for my dear Aunt's funeral. Did not need the added hassle! There are too many much nicer hotels down by the river walk. We stay at another one next time - we visit frequently Read moreGenuine Hotels.com guest review
The room was clean and roomy; however, the walls are paper thin, We also arrived with a carload; including our twin babies to be told that their valet was full and we would have to self park across the street. Very inconvenient for us. Very hard to sleep with all of the noise from the other rooms and from the street.Genuine Hotels.com guest review
"VERY NICE COMFORT - LATE FOOD SERVICEE POOR"
This is a beautiful hotel, in a great, convenient location, priced OK, with VERY comfortable accomodations. The only real gripe I had was that they had a pathetic, limited, pre-made sandwhich menu for after 11:00 PM room service, and were out of 2 of the 3 options available when I called for service. If you don't ever need late night room service...this […] is a VERY NICE HOTEL!!! Read moreGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Fun weekend people"
Great place to stay. Everyone very friendly.Genuine Hotels.com guest review
"wyndam, riverwalk, san antonio"
easy check in, close to the restaurants in RiverwalkGenuine Hotels.com guest review
"One night in San Antone..."
Just needed a one night stay in San Antonio close to the river walk. Chose the Wyndham due to the proximity of the river and restaurants. It was a nice hotel and friendly staff. Clean rooms. The self parking was 5 different in price so we decided to park ourselves mainly because it was just across the street. Keep in mind that this Wyndham is on the […] river but is a few blocks from the popular parts like the Alamo, mall and other popular tourist sites. Read moreGenuine Hotels.com guest review
Beautiful and great view.Genuine Hotels.com guest review
"in the middle"
my room was big and comfy for me. I was attending a week-long class at the American Payroll Association(APA). It is located 3 blocks down on Soledad. I'm glad I chose this Wyndham and not other hotels. It was quiet on my floor for studying and sleeping. I just wished I had a small fridge to keep juice or cold food. Be careful of bums and drug addicts. […] they didn't bother me. Just be aware that are around. I saw plenty on Houston which is 2 blocks over to get the trolley Read moreGenuine Hotels.com guest review
"Nickel and dime to death"
Nice hotel. Decent price. You have to pay to watch a 30 minute PBS show for the kids?? If you want to relax at all in the hotel forget about it. Also, you have to pay for WIFI. I was staying in a low end motel6 in the middle of nowhere overnight and it had free WIFI!! I have never seen a place try to charge for so many little things that other hotels […] have for free. Not worth the aggregation of staying here. I should have spent a couple bucks more and stayed at another hotel with WIFI and free basic tv! Though the breakfast bar was ok for the price they charge for it, and the kids got to eat free for that. Read moreGenuine Hotels.com guest review
Staff was excellent, especially Roland. Very friendly and helpful directions to our various destinations.Genuine Expedia guest review
Staff was very good at what they did. Always asked us if we needed anything and when we did they jumped right in to help. Rooms were nice. If you like the River Walk it's great. Take the water taxi they will take you up and down the river with a pass it's just outside the motel. We got the 2day pass $10 each but worth it to get around the River Walk. […] They do not run when it rains. It's a 15 min walk about a mile to the restaurants. Take the taxi $5.96 to Pat O'Brien's and your on the River Walk. Lots of restaurants to choose from. We like Dick's they are crazy there. All the food we ate was good some pricey but so many there one will fit your budget. Take the trolley tours and the river tour. The Alamo history is short, you will learn new things that happen there I didn't no about. Before and after the Alamo. Nice to visit it's free to get in. The kids I seen liked it. I will come back one day and stay at the Wyndham again. Read moreGenuine Expedia guest review
Hotel check-in was easy however there was some confusion on parking. I was told we could park across the street for self park and the truck would not fit. Valet had to park the vehicle for the night. Next morning the check in attendant had to get keys for me because valet was not around. Counter attendant did not charge for our truck parking due to […] it not fitting in the garages. Read moreGenuine Expedia guest review
"not exactly on the river"
It is not on the "river walk" it is close but area us kind of more like business parks so you have to drive or walk to places to eat not much right by. Room was clean but small ..pool was nice.Genuine Hotels.com guest review
"Great Stay for Riverwalk Experience"
Very nice hotel. We didn't ask for much in the way of service, but the staff was very helpful on those few occasions. Right on the Riverwalk, and it's within a 10min walk to the downtown bars and restaurants on the Riverwalk (which is beautiful scenery for a walk or even a morning jog). Great restaurants in the area.Genuine Hotels.com guest review
"Room was very dirty"
Room we stayed in was very dirty. Items from the people who stayed before were left behind. Hair was in the towels folded in the restroom. Bathtub was clogged and had horrible water pressure. When we asked for a new room they said no and just sent someone to clean the restroom. They figured out it was a maintenance problem but couldnt send someone till […] morning. So we had to wait to take showers. Very unpleasant experience. Will never go again. Read moreGenuine Hotels.com guest review
"Very near from city attractions"
Very confortable and convenience for our proposes.Genuine Expedia guest review
"Very nice hotel but missing some amenities."
I was surprised there was no refrigerator in the room. It was very hot, and it would have been nice to keep cold water in the room. Also, there was no continental breakfast, just a breakfast buffet for $16 each!! Pretty steep. But the hotel was very clean and the staff was absolutely wonderful. Very, very helpful and friendly.Genuine Expedia guest review
"Good Riverwalk Access"
Room was nice & comfortable. Phone never worked correctly despite being promised twice by front desk that it would be fixed. TV cable channel selection was subpar.Genuine Hotels.com guest review
Very nice hotel close to the Riverwalk. I really enjoyed the bar. Amanda and Greg are very friendly and customer service oriented. They made my visit to the bar very pleasant. All the hotels need people like them. I would return to this hotel.Genuine Expedia guest review
"Every thing that I wanted"
Loved every minuteGenuine Hotels.com guest review
"It was close to everything we wanted to see."
the room was very clean and service was good the staff was ready to help if you needed anything.our hotel was right on the riverwalk which made it good for seeing everything on the riverwalk.great stay.Genuine Hotels.com guest review
Overall a very nice stay. Staff was very helpful and friendly. The room was very clean and comfortable. Parking was slightly inconvenient and expensive, but that is typical in a downtown location.Genuine Hotels.com guest review
Had many problems getting into my room, got stuck in the elevator and the hotel was far from everything. Felt unsafe walking back at night due to the location. Never staying here again.Genuine Hotels.com guest review
The staff was super friendly. The room was nicer than I expected. The only thing I would mention is the walls are thin and you can hear everyone moving down the hallway easily. This doesn't bother me much because I'm a sound sleeper but my fiance noticed it.Genuine Hotels.com guest review
"Could be better"
The hotel is located several blocks from River Walk. However, it is next to Greyhound bus station, so you need to pass a bunch of homeless and other weird people on your way to tourist area. The overall impression of hotel is good. What I did not like about my room is that AC was blowing directly onto my bed and you can not do anything about it. Service […] of the rooms could be better. First day they tried to service my room after 6pm(!) when I came back tired of all touring and walking. And on the day of check out service lady rushed into my room even before 11am. Read moreGenuine Hotels.com guest review
The hotel and room were great, but when you think about what a great deal you're getting, add on the price for parking ($24-$28 a day depending on self-serve or valet) and the price of eating breakfast there (not complimentary) and your wallet really is gouged.Genuine Hotels.com guest review
Only negative is no fridge in room.Genuine Hotels.com guest review
"Fine by us"
The hotel is really nice. We arrived 4 hrs. prior to check-in. We were allowed to check in an hour prior, which was fine because it allowed us to park in the garage and hang out a bit downtown. We only slept there and did not order room service, use the pool, the gym or anything else. So I cannot speak for the amenities offered at this hotel. headsup- […] in the lobby, they are encouraging "Wyndham" timeshares. Read moreGenuine Expedia guest review
The hotel was quite a distance from everything Riverwalk... we had very poor housekeeping... the valet and room staff was accomodating. The operator was rude... the room service person was nice but all was very slow when ordering. No shuttle was a surprise for that area and the distance. Would not stay at this facility again. High priced parkingGenuine Expedia guest review
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