"Nothing stellar, but nothing bad"
The rooms were perfectly fine and seem like they were probably updated fairly recently. The elevator was very slow and made all kinds of noise. We had an early morning event at the Convention Center and this was very conveniently located for that purpose.Genuine Hotels.com guest review
Mediocre at best. Staff was pleasant and helpful. We had small ants crawling on our night-table when we woke up in the morning. Front desk was pleasant and placed in another comparable room. Elevators were terribly slow. It was faster for us to walk up three flights of stairs rather than take the elevator. Vending and ice machine was on the floor below, […] thus another stair trip or take the slow elevator. Breakfast offering was average; typical pre-fab'd eggs with fake cheese, dry sausages. The access to the hotel from the road is fine if you come off the interstate. Coming West from the main attraction area you are forced to go down the road about a quarter mile and then do a U-turn to get back to the hotel. The price charged greatly exceeded the value received. Read moreGenuine Hotels.com guest review
"Got bang for the buck"
It was very nice. Right across the road from a pretty nice shopping center. I recommend staying here if you are looking for a less expensive hotel for good quality.Genuine Expedia guest review
I had a wonderful stay it was my birthday and I didn't want to drive after partying great hotel great location.Genuine Hotels.com guest review
The elevator needed work...there was a timing issue with the door on one elevator which caused it to close on you as you crossed the threshhold to enter the elevator. The problem worsened over the course of three days and should probably have been shut down and marked out of order.Genuine Expedia guest review
The staff was very professional and kind. They made us feel very welcome. I will definitely stay again. Wonderful hotel!Genuine Expedia guest review
Staff very attentive and accomadating - location close to all amenties (restaurants - shopping, highway access stc.)Genuine Hotels.com guest review
The room was great, but a little tight for wheelchair access with the extra bed in there I didn't need. The length of the shower hose wasn't long enough for the location of the seat, which was very disappointing. The sink was a little too high as well. Other than that, I was very satisfied with my stay and found it a pleasant room. This is a very nice […] hotel, very clean, excellent breakfast. Read moreGenuine Hotels.com guest review
"great service and comfort"
We enjoyed our stay at the Hotel. The staff were very pleasent and Breakfast was very good. I had only two complaints. The elevator needs service ASAP. it is scary the sound it makes and the door closes on you. I also did not like the pillows which is easy to remedy I will bring my own next visit. We will stay again at this hotel.Genuine Hotels.com guest review
"Great Hotel, Conveniently Located!"
Hotel is conveniently located across from the new shopping area and local restaurants. 5 minute driving distance to interstate, Convention Center, and Hampton Coliseum. Clean room, bathrooms, and bed. Heat worked almost too well, we stayed in Feb. and the room stayed very warm! We only needed a place to stay for 1 night, was well worth the money and […] the stay! Read moreGenuine Expedia guest review
Was pleased with everything except for the front desk not being accommodating To cash my American Express travelers checks. I needed this money to continue on our trip.Genuine Hotels.com guest review
Room was ok, tub had a leak. Location was great, plenty to do all around.Genuine Hotels.com guest review
"Get away from the Hurricane"
Every thing was very nice except it was not a lot of CABLE CHANNELSGenuine Hotels.com guest review
The room was nice and very clean, but it was pretty small. They only have one ice machine on the second floor, and the elevator is a little sketchy. The surrounding area is undergoing construction, but it didn't seem to bother us. It's in a nice convenient location, and the staff are all very friendly and helpful.Genuine Hotels.com guest review
The staff was extremely nice. Everyone was very friendly going out of there way to make sure my family and I were enjoying our stay. The room was very nice for hotel in this range. All the remodeling appears to be finished. Enjoyed the breakfast as well. The location is also very good. Right next to the freeway, around the corner from the coliseum, […] across the street from a very nice shopping center with lots of restaurants. Read moreGenuine Hotels.com guest review
"Qualiy Inn, Hampton VA"
The staff were very friendly and accomadating. The hotel is in need of major renovations.Genuine Hotels.com guest review
"Quality Inn Convention Center Hampton - VA"
This is my 2nd time to stay this place and still think it's great place to stay!Genuine Hotels.com guest review
"Comfort Inn in Hampton, VA"
Excellent for the money value w/free breakfast and cleaniness room.Genuine Hotels.com guest review
"Quality Inn hotel in Hampton (VA)"
Overall, the service was correct but this hotel needs to be renovated. More specifically, the internet connection in my room was not working well. I was loosing the connection pretty often.Genuine Hotels.com guest review
"Donna and the staff of this hotel treated us like royalty"
07/23/14 chris b
My friend and I came in town late and after looking at several dubious establishments, I wandered into the Holiday Inn Express and Donna was at the front desk and I knew immediately this was it . Donna recognized my veterans status and gave us the Military discount , and the entire staff welcomed us into this ultra clean , comfortable lodging , with all night internet computers right in the lobby. The room had a hi def flat screen tv , and the pancake machine made the all-inclusive breakfast " one of a kind ",. You cannot go wrong by staying with these friendly people , and it is close to everything.
"Second Trip, but it wont be my last!"
07/17/14 Tara F Callands, Virginia
I as well as the others I travel with, are always impressed during our stays here... The rooms are clean, neat, comfortable, and very nice. The breakfast is hot and wonderful and so is the staff... It does not get much better than that!
"Long Holiday Weekend July 4th thru 7th"
07/08/14 Mike M Harrisonville, Pennsylvania
Spur of the moment we just wanted to getaway to the beach for the weekend. Looked all over online from ocean city to obx, finally found a great place that was not over the top expensive. Great location, ok so not on the beach, but minutes away from some right in Hampton, Buckroe and Monroe State Park, where we watched a great fireworks show. The rest of the weekend was spent at VA beach, only like a 20min drive from the Hotel, it was perfect for last min planning. Rooms and service were outstanding, Rooms very clean and bed was comfy after a long day in the sun. Staff always had a smile on there face and everyone from the front desk to cleaning staff were outstanding. Coffee and breakfast were very good. Would definately go back again. Thanks for saving our weekend getaway. It was so nice we even added another night to our stay!
"Holiday Inn Express Saved our weekend"
07/04/14 BryceFamily2014 Roselle, New Jersey
We went to Hampton to visit our brother who did not realize there was a Jazz Festival taking place. As a result, he waited last minute to book a hotel and he couldn't find anything. The hotel he found cost $200 per night for a suite. It smelled like smoke and it was clear the room was not clear on a regular basis. There were old dead bugs in the bathroom and tons of cobwebs in the corners. While I thought we could tolerate it for a short weekend, I just couldn't. So soon after my brother left, we went to hotels.com and find Holiday Inn Express and learned that a room would be available on Saturday. When we walked in to check it out, the entrance was bright, alive and filled with the smells of their complementary breakfast. We were warmly greeted and allowed to use the pool area until our room was ready. The room was plush, clean and inviting. The shower was the absolute best....thank you for saving our weekend! The breakfast was GREAT and free. The service and selection was excellent. I would absolutely recommend staying here to anyone!!!!
"Nice place to stay"
06/24/14 Kellie A Falling Waters, West Virginia
We stayed here for a basketball tournament. The hotel was very nice and clean. I was a little disappointed at the room assignments though. The team reserved 5 rooms in advance for about 15 people but they put us in rooms that had king size beda and small sofa beds instead of a room with 2 doubles. This made for cramped living quarters for the players. Other than that, the breakfast was great EVERY morning and the pool was enjoyable. Also, the hotel was very close to the shopping area.
06/17/14 TheDeitzcom Wilmington, NC
A very pleasant experience. Don't know why I have to enter a min of 200 characters, I will try. We have a good breakfast, lots to choose from. Like most motels with thru the wall HVAC units they are a little noisy. Great courtesy service at the front desk.
"A nice hotel, but some issues meant I had to leave"
06/10/14 Doug_1970 Tamworth, United Kingdom
I had booked in to the hotel for three nights when I was in the area on business. The hotel is in a great location, just off I64 and next to Hampton Colosseum and the recently redeveloped shopping area. When I made my booking I put in the comments 'Can I please have a room on a high floor?'. However, when I checked in I was given a room on the ground floor. When I queried this I was told that there was a group of youth sports teams coming in over the weekend and they had been allocated the top floors to keep the noise away from the other guests. They gave me two bottles of water (which they call refreshments) for being PC Platinum. When I entered my ground floor room I found it also had an interconnecting door to the room next door, where the occupants had the TV on very loudly and kept on having visitors knocking at their door. I put up with the noise for the first night but checked out in the morning and went to another hotel as I'd had little sleep. If I could have been given a quiet room, then I would have enjoyed my stay here, but unfortunately with the room I was given it was just not possible.
05/29/14 TalyMon Mechanicsville, Virginia
Location, location, location. Next to I-64 exit ramps, surrounded by numerous places to eat. Next to tons of shopping as well. The staff was relaxed and friendly. The rooms were very clean. The free breakfast offered the usual fare which was attended to continually. This Inn really has it all. I recommend it!
05/20/14 Apollo757 Newport News, Virginia
On the day before our wedding, my guests had arrived at this hotel checking in to room I had reserved under a group block. I heard from numerous family members that there was a sign a the front desk saying" WELCOME (BRIDE'S NAME/GROOM'S NAME)WEDDING, CONGRADULATIONS. that is just one example on the personal attention the staff gives to there guest. Darryl, Charles, and Harmony made my family feel welcome and valued. After our wedding reception we returned to the hotel and was greeted by the General Manager. We gave her and the front desk crew cake from our reception. The sales staff was professional from start to finish. They were not just out to sell room and take our money. They showed a personal investment to the success of our event. We were given to generous group rate and were offered a free room for me and my new wife. This hotel is right across the street from target, barnes and noble, JCpenney, and buffalo wild wings. Book this hotel for your next meeting or family event.
"A quiet room"
05/16/14 Sue T
This hotel provided a very quiet room. The bed was comfortable--the room was clean and had a small refrigerator and microwave. The buffet breakfast was included in our room fee and was adequate but uninspiring. All the staff were professional and friendly. The entrance to the parking lot is very close to the interstate 64 off ramp. There is access to the hotel from Coliseum drive--which we found safer than the Mercury Blvd access (which is a very busy 4 to 5 lane road)
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