DoubleTree by Hilton New Orleans - New Orleans

This hotel has very helpful and friendly staff on site, from registration, bar to events coordinator. Our room had new carpet and was well maintained. WOW Café had very good food and PJs Coffee shop is also on site. We were able to walk to the French Quarter and to the Riverwalk. Would stay again at this facility.

Genuine Hotels.com guest review

overall it was good. Room was small and could hear people getting ice during the night. That was not good!

Genuine Hotels.com guest review

We enjoyed our little getaway immensely. The hotel was obviously old, but it was nice, clean, and we felt safe.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location !!

Genuine Hotels.com guest review

Great hotel for the price. Love those warm cookies and great friendly service.

Genuine Hotels.com guest review

We have been staying here for the past 4 years with no issues, this year our room was small and had some issues getting room cleaned, but all in in a great place to stay, front staff was wonderful. Will stay there again next year!!

Genuine Hotels.com guest review

The location of the hotel was great, but we booked a day ahead through the hotel itself and SAVED around $40.00 due to senior discount (you don't offer these)? Anyway, the room was small, the sound proofing was terrible (could hear flushing from next room, shower and coughing)! Pool was closed, was not informed upon check in, and was told could use […] the pool at the Hilton couple blocks away....really! Read more

Genuine Hotels.com guest review

Hotel was in a great location of the city and we were able to walk to most everything we wanted to see and do. The greeters, bellhops, and valet staff were very helpful. On the downside, I had booked a double-bed room and when we arrived it was much smaller than I expected. Also we did see a roach crawling on the wall one night.

Genuine Hotels.com guest review

This hotel was an excellent choice. The location is great, next to the casino, near the French quarter, riverfront, and Bourbon St. The room was quiet and comfortable. The hotel restaurant was very expensive and the quality of the food and service there was poor. Be prepared to pay for parking $32 per day!

Genuine Hotels.com guest review

Location great. Service in the restaurant was excellent. Valet parking a little pricey but the attendants were wonderful. Gym size a little small for my liking. But, for a very quick trip to New Orleans to see the French Quarter, an excellent choice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

They gave me a bill for my charges before I checked out an I paid them when I checked out. Then when I got home there were $80 in unexplained charges on my credit card, that were from the double tree that I was never billed for. Also during checkout it took 30 minutes to get my car from the valet.

Genuine Hotels.com guest review

Loved this hotel. The location was wonderful! Staff was great.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The low rating is due to the fact that I was continually awakend to slamming doors, out of control children and constant noise in the hallway outside my room. At one point I thought kids were playing soccer in the hallway. When I discussed this with the hotel staff as I was checking out they said they would see about it the next night. Fat lot of good […] that would do me, I was checking out. Read more

Genuine Hotels.com guest review

The location was close to everything. The bad thing is walls are paper thin and you can hear everything. Do not plan to sleep/rest any if you stay here. I hear the shower running and thought it was ours, when i went in it was the people next door or upstairs, not sure which. VERY NOISY!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Over all good experience. Staff was nice , hotel was clean, walking distance to everything. The only bad thing was small bathroom and parking was $32/ day.

Genuine Hotels.com guest review

Location excellent, service GREAT!

Genuine Hotels.com guest review

Location was great! Walking distance to everything. Hotel is in need if some updates.

Genuine Hotels.com guest review

when we arrived, valet was sold out. had to park across the street in a parking garage. checked in and no cookies available. once we went to bed, it was very noisy. we could hear other toilets flushing, the elevator throughout the night and people in the halls. housekeeping came to our room knocking loud and a lot and we had not called housekeeping. […] not a relaxing stay at all. the staff was great @ the valet counter and front desk, Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location for Mardi Gras events. Close to French Quarter, Canal Street, Bourbon Street and convention center. Friendly and helpful staff that is more than willing to assist. Even during Mardi Gras, everything was clean, safe, and secure.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved it! We were there for Mardi Gras and the location and price were great.

Genuine Hotels.com guest review

We had a wonderful time at this hotel...the location was perfect for all of the Mardi Gras parades. The staff were all so friendly and willing to recommend restaurants and places to go. Thank you! The only drawback was that the bathroom was very small for four people to stay in one room. Overall a great experience.

Genuine Hotels.com guest review

GREAT LOCATION for my three day stay during Mardi Gras; however, was disappointed that they did not offer free wi fi in the rooms nor did they offer a complimentary breakfast. The room was too small and the walls too thin but hey...it was Mardi Gras! Walking distance to everything that I was interested in and/or needed and this was great due to my difficulties […] with walking at times due to a bad knee. ALREADY PLANNING TO BOOK A LONGER STAY THERE NEXT YEAR DURING MARDI GRAS!!! Read more

Genuine Hotels.com guest review

I was told that breakfast was included for me an my wife it was not;;

Genuine Expedia guest review

We were there during Mardi Gras and we understand that the hotel was busy nevertheless the cleaning crew failure to clean, provide towels, vacuum is commpletely unacceptable for the amount of money that we spent. The rooms were tiny, the front desk help was rude and to get a message 48 prior to booking when I had booked in October to be told that I […] would have pay $20.00 for any local friends that wanted to stop by for a drink is riduculous.... Read more

Genuine Expedia guest review

The hotel is really unorganized. We went for a very high traffic time, Mardi gras, so some lines and overall chaos was expected but not like we found. We had to pay $20 for a wrist ban even though our reservation was for 3 and a wristband does not cost so much. Check out was a mess. The hotel had sent communications to people with reservations that […] we never received. The lobby was unreachable via phone and several things in the hotel didn't work. The hotel cafe was also slow, food mediocre. The room itself was passably clean but left a lot to be desired. The shower didn't drain and it was disgusting. Read more

Genuine Expedia guest review

With Harrahs casino on one side. The other you walk right onto Canal & right into the French Quarter. This hotel was in the best location. I think if the price is right this will be our hotel of choice every time we come back

Genuine Expedia guest review

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Genuine Hotels.com guest review

Location was great. BUT: rooms were SMALL and walls were thin. Heard people next to us and in the halls.

Genuine Hotels.com guest review

I requested king bed and got 2 doubles which felt like twin beds.

Genuine Hotels.com guest review

Typical standard room with 2 double beds is extremely small. Can barely move in the room, bathroom is tiny. Waited over an hour for valet to bring our car when we checked out. Good, central location. No large lobby to gather for a drink or meet with friends. Reminded me of hotel in Europe and not n a good way

Genuine Expedia guest review

Easy walk to French Quarter. Every single hotel employee was friendly & helpful.

Genuine Hotels.com guest review

I paid a fortune to stay here over New Years - nice place, but the staff seemed overwhelmed and after three calls to ask for fresh towels, I had to go floor to floor to find a maid. Really?

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

As soon as we got to the room there was a cockroach on the ceiling, probably because of the chocolate chip cookies they give guests. The next morning, my son said he saw one in the shower. We were only staying one night, had it been longer I definitely would have checked out and found another hotel. The room was pretty shotty looking too. Will never […] stay here again or recommend. Read more

Genuine Hotels.com guest review

Wonderful stay. The staff were very accommodating.

Genuine Hotels.com guest review

I stayed there once before and the room was a little bigger than this time. It was me, my husband & son & found it a little crowded. It was suppose to be smoke free but we smelt the smoke right when we walked in. The staff all are very courteous.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was clean but had a musty smell. I did see a cockroach in the hallway...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review