I travel a lot for work to this area. I stay at this hotel every time. The staff is great and super attentive. Rooms are always clean.Genuine Hotels.com guest review
"This is not a Baymont Inn or Suites"
This converted motel was awful. Now I know why it was so cheap. Its a converted motel and looks, smells like one too. The musty odor from the room or A/C was bareable but barely. I travel for business alot and usually don't write reviews, but I felt compelled to warn people before they ever book this hotel. The staff was friendly, but the breakfast […] was poor due to their coffee being the most watered down mess. My room had water on the floor near the toilet two out of five days. The door to the room had a wide gap at the bottom which allowed little critters to enter room. The wifi was good. Plus they forgot to replenish the shampoo. This place wont see my business ever again. Read moreGenuine Hotels.com guest review
"You get what you pay for in this case"
This Baymont Inn & Suites is in need of a serious remodeling.The pictures from Expedia are not the same. The bathroom is disgusting the tile on the wall for the shower has black mildew.The tub floor is dirty which appears to have years of neglect and stains. The bathroom floor was sticky and left footprints of your shoes behind.The mirrors look like […] they had been wiped with a dirty towel and left a horrible residue behind. It was so bad that we didnt shower because we feared for our health. Read moreGenuine Expedia guest review
"TERRIBLE HOTEL...!! I wish I had my money back!!!"
Very dirty mat in bath tub (I asked housekeeping for a clean one and never received it - subsequently I could not take a shower); a sheet with spots was used on top instead of a spread and the bed did not have a blanket; walls had spots on them; the arm chair in the corner had a dark spot where you sit down; the room looked really old and dingy. I asked […] housekeeping to clean my room on the next day, thinking I was going to get fresh bed linens and they just remade the bed and fluffed the pillows while I was there. I was so angry I left. I had stayed there a couple of years ago and my room was fine bed was great had a spread and a blanket and clean linen and not old looking...maybe it had been redecorated...I can't tell what happened in two years. I will definitely stay in one of the surrounding hotels. I will never stay there again...and don't you stay there ever in LIFE!!!! Read moreGenuine Expedia guest review
"Nice customer service and nice location"
I love it front desk super nice. Clean rooms we had. Great timeGenuine Expedia guest review
Not a good experience. There was a shooting at the hotel as we were checking in. I called Baymont 1-800 # to see if we could get another room at a different location; sorry to say we were not accommodated. We prayed & stayed; the next morning we didn't get breakfast. They were putting all the food away at 9 am. The Baymont manual clearly states breakfast […] us from 6:30 - 9:30 am. Very dissatisfied with this location:(. Will not use Baymont again for any trips. Read moreGenuine Hotels.com guest review
My girlfriend and I traveled to San Antonio for the weekend. This was a great little spot away from all the hustle and bustle yet still right in the middle of it all. Very clean place and service and breakfast was good too! Thanks. We will be back!Genuine Hotels.com guest review
I felt that the room was not very clean hit me back you and its don't think in the bathtub was not clean it all the staff in the morning for this breakfast but we got the food was not fresh and immediately at 900 they began watching us and walking around our tables to rush us to leave the room so they could clean the tables and for you to go back to […] your room we all felt very uncomfortable I won't go back . Read moreGenuine Expedia guest review
The stay was to say the least "HORRIBLE". First of all the building is very old with low ceilings and it looks like it will fall down at any point. the AC was not at all working. We woke up around 3 AM because it was very hot. Called up the front desk to hear them saying there is no other available room. It should be rated as a 1-start hotel. Even the […] towels are not fresh and looks over used. WIll Never go there again. Read moreGenuine Hotels.com guest review
"Not what I expected from a Baymont Suites"
The hotel looked like a cheap motel, it had a little bit of a smell and the restroom was extremely small. The beds were hard. I do not recommend it all and would never stay there again. After I checked out the hotel charged me again after I had already paid through Expedia so I had to dispute the charges.Genuine Expedia guest review
If I could give a -5 I would.Genuine Hotels.com guest review
Totally Gross. Under new management, so what! Still terrible!!!Genuine Expedia guest review
Staff is rude would hate to stay here another night thanks for nothing.Genuine Hotels.com guest review
I was at hotel ok every place was too near six flags food downtownGenuine Expedia guest review
Close to medical center. HEB across the street. Net is a little slow, but rooms are clean and roomy.Genuine Hotels.com guest review
the hotel was good..no problems..i will book this hotel again on my next trip to san AntonioGenuine Hotels.com guest review
"okay but not pleased"
It was okay but not in the best condition that I expected. But for the price it was not bad.Genuine Hotels.com guest review
"Will never atay at a Baymont again..."
I walked in and found old french fries, so the floor was not clean. Hair was in the bathroom and toilet stopped working. I am not one to complain and don't like to cause a stir but I will NEVER stay there again. The first Baymont in Dallas was OK, the only thing was the bathroom a few areas that were wet in the ceiling.Genuine Hotels.com guest review
Thank god we only stayed one night, the set up of the room was unusual, the bathroom was so small (and dirty), the room itself had a coffee maker as the only ammenity, no microwave, no mini fridge. I will not stay here again. I do not think i got value for the price i paid.Genuine Hotels.com guest review
"very old need lots of work"
breakfast terrible and staff is not frindley also dirty uniformsGenuine Expedia guest review
The worst hotel i have ever stayed, definitely dont recomend it, stay away from this hotelGenuine Hotels.com guest review
The hotel was easy to find and was close to our destination. The staff was friendly and the room was clean. The furniture was older, but the property was well maintained. There were seven different places to eat within walking distance.Genuine Hotels.com guest review
"It's an ok hotel, not exactly what I like but ok."
Didn't really have time to deal with staff or anything but it's pretty clean. It had a pretty nice pool Nothing fancy at all.Genuine Expedia guest review
Everything was fine. The only thing that bothered me was that I asked for a non-smoking room and the room I got clearly smelled like tobacco a lot. I didn't want to create a big fuzz so I did not complain, hence it is also my fault but overall it was an ok motel. Good for the price.Genuine Hotels.com guest review
"Not worth a stay for this Baymont Inn location"
Usually Baymont suites is more like a hotel or atleast a inn but this particularly was very much less than a motel. I have stayed @ baymont at different locations earlier with quite a comfortable stays but this one was quite disappointing. Felt like was staying @ a cheap motel for 100 bucks.Genuine Hotels.com guest review
stayed here on a weekend visiting cousin in the army at Ft Sam Houston so it was about 18 mins away. Nearby many restaurants away from downtown. Bed wasn't most comfortable. room wasn't available at check in since we had king/non smoking but he offered queen smoking. once I told Mr. Patel I had a daughter and would like two beds he offered two double […] bed/non-smoking so I took it. great customer service. breakfast was decent! for the price can't beat it. Read moreGenuine Hotels.com guest review
"Don't bother staying here !!!!!"
The pillows are lumpy, the vending machines are broken, but you don't find out about that until later. The "manager" seemed as if he didn't really care. The hotel is hard to find, and even harder to get to !!!!! The "breakfast" was a complete joke !!! We had coffee..... that was all. This is the nicest thing I could find to say about this hotel !!! […] !! Read moreGenuine Expedia guest review
"Location near Fiesta Texas and the River Walk"
Clean Motel-stayed for 2 nightsGenuine Hotels.com guest review
No bed covers, managed and occupied by permanent hindi staff and residents. Not usual level of service from other Baymonts.Genuine Expedia guest review
"Top notch for the price!"
Wife and I stayed here one night to visit Six Flags Fiesta Texas. It's just a couple exits south, with easy park access. We were slightly weary about the quality considering the price, but figured we would give it a try. We were very pleasantly surprised in every way! They have a nice pool, a very nice breakfast service with good variety, and the room […] we stayed in was great! Everything was neat and clean. The AC worked very well (I like to icebox the room a little) they have a little fridge, big closet, hair dryer, good water pressure, even a flat screen tv! (Most cheap hotels seem to have the outdated tube tvs). Nothing fancy, but for $45 a night and no cracked wallpaper or stained carpet it's great! The only thing was there was a burned out light bulb but the hotel staff were very nice and speedy to help! We would definitely recommend this nice hotel for those looking for quick and cheap, without having to sacrifice quality! Read moreGenuine Expedia guest review
"Will not stay at this hotel again"
I wil never choose this hotel for my vacation ever again. The reason for the low rating is primarily due to the room being dingy, warm, and the service sucked. When we arrived the room was rather warm and uninviting. As time passed, the room was still warm and felt humid. My husband called down and asked that they check the AC. The manager came down […] with some guy who pulled a wire out of the AC and assured us that it should cool down. We asked if they could change our room but, was told that if it didn't cool off, they would replace the entire unit. Little did we know that we would be up all night fiddling with the wire. They refused to give us another room. How's that for bad service? The bathroom vent was dusty and when our room was cleaned while we were out, they didn't vacuum the floor. When I booked through hotels.com I had to pay in full upfront. If I would have known how pitiful this hotel was, I would have never subjected myself and my family to this unpleasant stay. Read moreGenuine Hotels.com guest review
Room had a bad smell. Other than that it was ok for the price.Genuine Hotels.com guest review
We didn't have a refrigerator or microwave in our room.You have to ask for themGenuine Hotels.com guest review
"Baymont Inn and Suites in San Antonio/Wurzbach"
When I first walk in to the front desk to register, The person who was behind the desk could not find my reservation, so I showed her my copy showing my confirmation. Then she got on the phone and spoke to someone else in a Hindu dialect that I though was very rude since I could not understand what she was saying. The room was clean but my family and […] I felt that we were been watch to see what we took with us in the morning when we prepare to leave for the day. The person must have passed by our room about 3 times looking into the room since the door was ajar. We went to get breakfast one morning and since there are only two tables and since they were already taken we decided to eat in our room. Management stopped us and told us that we could not take anything with us " nothing at all". I explain to them that the room was full but they could care less, we had to leave our coffees and muffins there. This was one coffee and one muffin per person. I will never again stay at this place. Worst experience ever. It is also deceiving because it's not close to any of the attractions as they make you think in their add on Expedia. Read moreGenuine Expedia guest review
Overall stay was great!Genuine Hotels.com guest review
It was horrible bugs on bathroom floor & tub. Was calling hotel to notify late check in NO ANSWER. Shower curtain had smell. Too bad it was late at night and had two children to go look for another hotel.Genuine Expedia guest review
"nice place to stay"
Overall it's a good place to stay. the only down side is that the WiFi was down during my stay.Genuine Hotels.com guest review
"EMERGENCY STAY FOR LOCAL HOSPITALS"
GREAT FOR THE INTENTION OF OUR STAY.Genuine Hotels.com guest review
"Horrible rooms and service avoid this place"
We get to our room and the bathroom light is not working and we also notice that the carpet floor is soaking wet from a leak near by. We could smell mildew from the leak. They did change us into another room upstairs, in which the air conditioner was not working properly and it did not ever cool the room in our two nights stay. They did not clean our […] room upstairs until 8 PM the next day, after we called the front desk. The wifi connection was very weak. The breakfast was terrible with still frozen cinnamon rolls and bread. They had just one waffle maker and guests were lining up, and arguing over who was next in line. Very small breakfast/dinning area. We asked for a discount due to all of the room problems we had, and they told us on our next stay they would discount us. We will never return to this hotel again. We had a horrible stay. Read moreGenuine Hotels.com guest review
"Good location but not so great location"
The hotel business is a challenge. The staff is great but the condition of the hotel needs to be upgraded. One of the challenges of Texas are the bugs and the bugs consistently found a way in. The door would be open to bring in luggages but that brought in the bugs. The breakfast is fair.Genuine Hotels.com guest review
"Need to be cleaned"
First room was really dirty so they moved us to a second room which was slightly better. There was a drug bust on the floor above us. The rooms are just DIRTY.Genuine Hotels.com guest review
"Nice hotel near everything"
The staff was very courteous and the facilities were very nice. The staff and custodial staff were very professional and helpful. I would stay again at this hotel. We left early because we had an emergency but I wished we had stayed the entire stay.Genuine Expedia guest review
My stay was fair. The television was not working properly. Couldn't see local channels. Parking was very limited and crowded. No security. Saw a stranger breaking in a vehicle rear side window and left glass all over the parking lot. No one from the Hotel contact police or inquired what was going on.Genuine Hotels.com guest review
"Dirty, Dirty, Dirty"
I will never stay at the Baymont Hotel again. Very dirty in many areas of the hotel from the carpet, to the bathroom, to finding someone's Afrin nasal spray on the bed. Television was not working until we called maintainence. Took approx 15mins to fix that problem. Location was great though but I would never stay there again.Genuine Hotels.com guest review
I was very disappointed I resevered to queen beds per roim and I got to full bed and I really that little extra spaceGenuine Hotels.com guest review
"Can only go so far with a run down motel"
Good location; close to destination and alot of places to eat close by. Beds were comfortable. Linen was clean. Floors were stained but vacuumed. Tub was stained, and the bathroom smelled like urine. Could not take a shower without paint from the ceiling falling on you. Room had 2 double beds and only 3 towels. No microwave or refridgerater in room […] . Read moreGenuine Hotels.com guest review
"old motel, little bit of noisy"
its old, little bit noisy in the evening, you pay what you get.Genuine Hotels.com guest review
"Not bad for the price"
The room itself was fairly nice for the low rate I paid for it. Fridge and microwave worked well, bed was fairly comfortable. Showers are on the smaller side, and there was an opened bottle of water in the fridge when we checked in that just hadn't been thrown out, but not enough to be a deal breaker. The only actual cons to the place were that: the […] area isn't the greatest ever, and I have seen better parking situations. The wifi was nothing to rave about, either. But all in all, it was a good place to hole up for the night, and the price couldn't be beat. I would most likely stay here again. Read moreGenuine Expedia guest review
"Very nice for the price"
Nice clean room, accessible to everything you can think of, HEB, restaurant, laundry, seeworld, sixflags, movies etc.Genuine Expedia guest review
"Good place to bunk down"
Room was very clean. Location was great. Staff very helpful. Internet was very slow. Otherwise enjoyed the stayGenuine Hotels.com guest review
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