"Excellent service, historic rooms!"
Bogdan, the receptionist last Saturday was just amazing. He asked me the purpose of the visit and i just told him we just got married a few hours ago and voila.... he upgraded us into a suite without questions asked! now that is top-notch service! we did not even ask for any upgrades or whatsoever but he certainly exceeded expectations. i wish every […] hotel staff are like Bogdan, and this guy deserves a good raise as he takes his job seriously and puts his guests first above anything else. The hotel itself is very nice, has its own mystique and charm. i would definitely stay here again without a doubt! The location, the rooms, the accessibility is just a must. Read moreGenuine Hotels.com guest review
"A nice experience in San Diego"
One of the nice "old-style" hotel, with great comfort, pleasant bar and music..Genuine Expedia guest review
"Unique hotel, in the heart of downtown."
Only negative comment is in regard to the very uncomfortable pillows which went completely flat and provided no support. Please consider a variety of types, including firm foam options. And, the only bed covering besides the top sheet, is the VERY heavy duvet which was too much...too heavy...too hot, etc. Please consider putting a blanket in the room […] for those who'd like one. Thank you. Read moreGenuine Expedia guest review
"Itty- bitty room"
Grossly overpriced for what we got. Had a fridge we couldn't use, no in room coffee. The only saving grace of this hotel was the amazing staff. Every encounter was wonderful and made the room we had worth the money.Genuine Hotels.com guest review
Nice location. If you don't need in and out privileges park at the NBC building for $10/day vs $40 at the hotel. Sink was clogged.Genuine Hotels.com guest review
My only complaint would be the cost of valet parking. It is an exquisit hotel.Genuine Hotels.com guest review
My wife and I stayed at the US Grant for only one night, a week ago. We were very impressed with the lobby and the room. I had booked a Deluxe room but due to delays were upgraded to a suite with a living room. The décor in the room is really cozy and the bed is one of the most comfortable I have ever slept in. Just walking distance from the Gaslamp. […] The turndown service at night was a new experience. I would definitely stay there again. Not sure if its for kids because it has no pool for them to play in, but a really great experience. Read moreGenuine Expedia guest review
We splurged for a local New Year's eve get away with some frienda and booked a suite for the pre-party festivities. The suite was big and had the added bonus of having a separate room for the bedroom. While the decor of the room was great and the bathroom was recently renovated, there were a number of maintenance issues with the room. This included […] stains on the carpet and furniture as well as rips in the blinds. These items were fairly minor and did not affect our stay. The staff was very helpful, and we overall had a great stay. Read moreGenuine Hotels.com guest review
Beautiful historic hotel in heart of gaslamp quarter. We were able to walk from the hotel to the Balboa theater where we went to the x-mas concert. We also had dinner at a nearby restaurant again in walking distance. Will definitely stay there again. Only negative was that the art gallery is not open on Sundays.Genuine Expedia guest review
"Best Anniversary Get Away"
Love this hotel! The staff is wonderful, and so helpful. They made our stay very special! The history, of this hotel is amazing. The lobby is classy and of high starndards. The room was beautiful, as well as top notch. We would like to come back. One more thing, the location is great, Horton Plaza just one short block away, in the Gas Light District, […] with so much to choose from as for meals, entertainment, just in walking distant. Read moreGenuine Hotels.com guest review
"Great hotel, terrible sleep"
The hotel was beautiful, service was amazing and overall a great hotel, but I'm a light sleeper and that was probably the worse night of sleep I've had in a long time. Tossing and turning, waking up to construction, sirens, people, trains, it was just all too much for me. I would not stay there again if someone paid me to, just because my sleep is worth […] more than that. Read moreGenuine Hotels.com guest review
Even more beautiful than I expected. Wonderfully maintained and superbly decorated, this hotel is a lovely gem smack in the middle of the Gaslamp District.Genuine Hotels.com guest review
"Nicest in San Diego"
The hotel is wonderful, nicely appointed rooms & beds; at their restaurant Grant Grill, I had the best Holiday Mixology Dinner ever, as well as great Benedict eggs & croissants the next day for breakfast. The staff is efficient and courteous.Genuine Expedia guest review
"Great Family Thanksgiving dinner"
Room that was assigned the first night was cramped and uncleaned. However, Mr. Friedman ad Mr Davis were very helpful in quickly moving us in more comfortable room the very next day. Our family is considering a tradition...The US Grant home for "thanksgiving holiday"!!!Genuine Expedia guest review
Response by The US Grant - A Luxury Collection Hotel Greetings, It was wonderful to be able to go above and beyond for your group! We are always excited to start new traditions and this will certainly be another chapter of our history in the making! Nathan Davis, Director of Operations
"No Bang for the Buck"
Paying for parking at a high end hotel is crazy. Given that the hotel is a 4 Star - Wifi or internet in the rooms is additional cost and parking is $39 per night. Room was small and the carpet was dirty. Wouldn't stay again.Genuine Expedia guest review
"In the heart of Gas Lamp District"
It was nice to come back at night to chocolates on our pillows with the bed turned down and bottled water. The television distorted the picture. We were given a tour of the hotel from the penthouse to the ballrooms and was truly amazing! The staff was always very cordial.Genuine Hotels.com guest review
"5* all the way except for ONE THING"
in a king sized room, you CANNOT BLACK OUT THE ROOM, if daytime sleep is important for you and a need to black out... do not come here. the bathroom door is glass and the bathroom window beams in bright sun all day!Genuine Hotels.com guest review
Very nice place, would stay here again with no doubt. Older (historic feeling) property, but well maintianed and nice rooms. good carpet, marble floor and counters. Clean.Genuine Hotels.com guest review
"Top Notch Accomodations"
My girlfriends and I stayed here for a one night staycation. The location was fabulous as reservations for dinner was made directly across the street at Spike Africas and the clubs are a short 0.4 miles from the hotel. Valet is $39 and checking in was a breeze. Super comfortable beds and I love the fact that they have turn down service. Slippers were […] laid out, bottled water was provided on the night stand and chocolates on the pillow. Unfortynately, I forgot something in my room and I have yet to receive a return call. Read moreGenuine Hotels.com guest review
"Very nice street view is not a pretty site."
Was great staying at the US grant close to trolly lines to get places. Also Gaslamp District right there for great night life.Genuine Expedia guest review
"Close to everything downtown"
I was surprised by how spacious the room was. Usually downtown san diego hotel rooms try to fit you into such a small space but this hotel offered much more. Very clean hotel sad I didn't get to check out the amenities though. Would stay at again.Genuine Hotels.com guest review
everyone was so helpful and the room was great can't wait to come back and if i or anyone is staying in downtown SD this is the place to stayGenuine Expedia guest review
Worth the stayGenuine Hotels.com guest review
Everything about this hotel was 5 stars except the "security" incident. Security knocks on our door until we open it in the middle of the night waking us up stating he had complaints of loud noise.... He said "i've been standing outside your door for 20 mins and I didn't hear anything"..... Not sure why he needed to wake us up to tell us that. ALL other […] staff members went out of their way to ensure we were happy. Sam was AMAZING upon check in! And, checking out was just as breezy. Read moreGenuine Expedia guest review
"Missed the mark"
My favorite thing about this hotel was the Grill restaurant. I ordered my favorite, the Rib Eye. I know this cut of meat is supposed to be fatty. But this one I got was about 75% fat. I told my server, he agreed. He took it away and brought me the full bill. No offer to fix the problem. I will not return.Genuine Hotels.com guest review
"Can't Be A 5 Star"
The room was filthy, big stains on the chair, greasy fingerprints on the wall and ceiling.Genuine Expedia guest review
The decor and cleanliness were outstanding. Lots of nice touches such as a paper hanging on your door in the am & bed turn down at night.Genuine Hotels.com guest review
"Well appointed, stylish hotel."
Clean and comfortable. Very friendly helpful staff. Cocktails were amazing!Genuine Expedia guest review
The hotel was beautiful however there was entirely too much noise coming from the upstairs, possibly s laundry room orcustodial room that prevented me from getting any sleep.Genuine Hotels.com guest review
Loved the hotel, location and room!Genuine Hotels.com guest review
the stay very nice,friendly people. valet parking @$38.00 was not mentioned on line--a bit much. we had dinner at the Grant Grill. food was good but very fru-fru and not much of it. the music in the bar lounge was just o.k. all in all it was GOOD ANNIVERSARY, and the hotel has a wonderful history.lGenuine Hotels.com guest review
The US Grant is a beautiful hotel maintained with care and run with professionalism. We stayed in a legacy suite (they gave us a free upgrade from the premier suite i had booked). The room was a bit small with no view, but well-appointed. I think there are very competitive nearby hotels for the price, but my wife and I definitely enjoyed our stay at […] the Grant and will probably be back some time! Read moreGenuine Hotels.com guest review
"Depends what you are looking for"
So my wife and I are a little difficult to please, I am a stickler for details and convenience while me wife is a neat freak... That being said it is hard to imagine a more beautiful and inviting hotel lobby and if that is your thing than you will truly love this place. the lobby is gorgeous. However when we got to the 3rd floor the hallways were very […] dark, and the carpets had water stains everywhere. The staff was pretty good but not a 5 star staff at all. overall the location and the fact that we were only there for the night made the stay OK but not nearly as good as some of the other places that we have stayed. Read moreGenuine Hotels.com guest review
Top notch hotelGenuine Hotels.com guest review
The hotel is really nice and clean, really fancy. the location was great, we walked everywhere. The staff and service was exceptional. The bed was not as comfy as we were expecting for a 5 star hotel. Overall great hotel for a San Diego Visit.Genuine Expedia guest review
We came for 3 nights to celebrate our 5th anniversary. The hotel is beautiful, the staff was courteous. We requested a quiet room- they gave us an interior facing one -which while it has no views and necessitates having the curtains shut for privacy- was absolutely quiet. The linens and towels were soft and thick and the beds comfortable. The shower […] was large with perfect water pressure. I appreciated having the turn-down service and bottled water . The fruit provided in the fitness center were also nice; the gym is small, but sufficient- just don't expect to find a machine free if you go at "rush hour" in the morning- 2 ellipticals, 3 treadmills, 2 bikes, weight machine. The hotel is right in the gaslamp district and easy walking to many restaurants and bars. The concierge was helpful Although this is more of a city hotel, we wanted easy access to the downtown atmosphere instead of a beach-feel. The Seaport Village is a short walk, and Coronado a short drive away. They were constructing a large outdoor park and amphitheater across from the hotel when we were there, which I think will be a nice attraction the next time we visit. Balboa Park/San Diego zoo is a long walk, but doable- more easily accessed by tram/bus. We enjoyed happy hour at the hotel restaurant- drinks were good and appetizers really good. definitely would stay here again if I return to San Diego. Read moreGenuine Hotels.com guest review
This is an incredible hotel. It has this cool historical ambiance mixed with all the modern conveniences. It has been restored to period with incredible detail yet you have access to HD TV, Movies, WiFi etc. It's adjacency to the Gaslamp Quarter sweetens the deal and the staff members are conscientious without being obtrusive. It's 'up there" in price […] but totally worth it. Read moreGenuine Hotels.com guest review
"close to many down town sites"
I would stay there again for sure. Everybody was so nice.Genuine Hotels.com guest review
Excellant accomodations. Close to the port and Gas Lamp section. Would definitely stay there againGenuine Hotels.com guest review
"Beautiful hotel. Beautifully decorated."
This hotel was absolutely beautiful. It was decorated beautifully. Staff was friendly and accommodating. Located near the Gaslamp Quarter. Within walking distance to the Horton Plaza. The only thing I have to complain about is that the carpets need to be cleaned in the guest rooms and especially in the hallways.Genuine Expedia guest review
"Beautiful Hotel with an exceptional staff"
This hotel definitely had 5 star service that made you feel like a VIP with every interaction. The rooms were very nice, clean and reasonably comfortable. As a bonus, we really enjoyed the art gallery downstairs.Genuine Expedia guest review
"Read the fine print."
You truly must read the fine print when booking this hotel. It says full-size bed no view and the rooms are the size of TicTac's. It's one of the most expensive hotels in San Diego with some of the smallest rooms. Parking is $38 a day unlike most hotels in the San Diego area. Overall the hotel was clean the staff was courteous. But for the money I would […] definitely recommend going somewhere else. Read moreGenuine Expedia guest review
This hotel is outstanding in many areas such as location, cleanliness, décor. The staff was very helpful and friendly. I would definitely recommend this hotel.Genuine Hotels.com guest review
Could not ask for a more amazing stay. Great location, the hotel was stunning!Genuine Expedia guest review
"Very Nostalgic- great to experience downtown"
Stayed here for friend's wedding weekend. Very clean, comfortable rooms. We walked to dinner and saw stand-up comedy at the top of Horton Plaza mall directly across the street.Genuine Expedia guest review
"September 2013 visit"
The hotel is beautiful, location is great. However the hotel is in a historical building that was built a long time ago. When it was renovated the aircoditining facilities may have been appropriate 10 years ago, but by today's standards they are quite obsolete. The room airconditioner was blowing cold air directly onto the bed across from it, right […] into my face which got me very sick by the morning. Without the airconditioner the room got intolerably hot and we were forced to run the A/C all night. The A/C should be replaced by a more efficient contemporary model. Read moreGenuine Hotels.com guest review
Great stay treated excellent and made to feel welcomeGenuine Hotels.com guest review
"Historic, Elegant Hotel"
The US Grant is a one of a kind hotel. The lobby conveys a historic ambience with its grand and subtle elegance. The entire staff was more than enthusiastic to assist.Genuine Expedia guest review
"Very nice Hotel downtown close to Gaslamp area"
Very nice Hotel, great service and pleasant personnel. Very good rooms and the double bed was a real double bed.Genuine Expedia guest review
"Great located hotel."
Really enjoyed staying at the US Grant. Rooms are nice with comfy beds and cleanliness was superb. The staff were excellent! Very helpful and professional. The hotel is located near everything you need - grocery store, restaurants, mall, bus stop for attractions and the marina is a short walk from there too. Will definitely stay here again when in […] SD. Read moreGenuine Expedia guest review
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