"Lives up to the Hapmton Inn Name"
Offered a free cocktail and appetizers hour I. The evening featuring locally craft beers. A nice surprise!Genuine Hotels.com guest review
We had a very nice time . When we arrive there they were having happy hour.we got a ride to the Downtown .day and night for free.And to the outlet too the service was great .everyone was always smiling. Thank you .the Mack fam.Genuine Hotels.com guest review
It was very comforting. We arrived late or early, depending how you look at it, and it could not have been easier.Genuine Hotels.com guest review
"Fun in the Sun"
Enjoyed our stay, room was very clean, staff very helpfulGenuine Hotels.com guest review
Very good!Genuine Hotels.com guest review
My husband and I were impressed with the cleanliness and comfort of this hotel. The complimentary breakfast was delicious and the service was wonderful! Only 4 minutes to downtown Portsmouth!Genuine Hotels.com guest review
Once I found it, it was great. Not as close to the downtown as I thought but I believe there is a shuttle. No other complaints! The room and staff were excellent. I would stay there again.Genuine Hotels.com guest review
"Clean and delightful"
But very loud. The room was very clean and comfortable, but you could hear every word of the couple in the adjoining room. Little sleep!Genuine Hotels.com guest review
Response by Hampton Inn Portsmouth Central Thank you for writing. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and we hope that you will give us another opportunity to make amends when you were to return to the Portsmouth area. Sincerely, Cathi Tingley, General Manager
Fantastic friendly staff. My family was gathered for a wedding and the staff was overly accommodating and gracious to suit out large party and social events gathering in lobby!Genuine Hotels.com guest review
"Great Place to Stay"
Great...........Genuine Hotels.com guest review
It was a great hotel. Our room was not ready when we arrived. But that was ok . Came back after an hour . Got a better room. Customer service great. They recommended a restaurant for lobster. It was just what we were looking for. With a coupon to top it off .Genuine Hotels.com guest review
"Great hotel with kids"
A hotel with a pool and a big breakfast bar is the ultimate excitement for my kids. It isn't a very central location, but when it was time to turn in for the day, the location didn't matter all that much.Genuine Hotels.com guest review
The hotel was very clean and the staff was very courteous. I will definitely stay there again when we visit Portsmouth.Genuine Hotels.com guest review
I thought from the information provided that this hotel was in downtown Portsmouth but it was a couple of miles away from the downtown area. That was disappointing. It was in a strange area but was clean and price was reasonable.Genuine Hotels.com guest review
"Very nice stay"
Room was clean, quiet, and spacious. We will stay here again when visiting the Portsmouth area.Genuine Hotels.com guest review
"good value for the area"
all was good EXCEPT the thin walls(If you know what I mean) lolGenuine Hotels.com guest review
In general the hotel was good. Well appointed staff was very friendly. Breakfast was good value. But! Our room was not cleaned the second day we were there. Floor was not vacuumed dirty cups not replaced. Complained to the front desk and nothing was done about it.Genuine Hotels.com guest review
I needed a hotel for a 2-night stay in Portsmouth, NH while doing a lot of driving and checking out area for a future move. I chose the Hampton Inn because I've always been satisfied - and the Hampton Inn Portsmouth did not fail. EXCELLENT GUEST SERVICES. Room was clean, comfortable and quiet. I slept well. I highly recommend The Hampton Inn Portsmouth […] to anyone visiting the area. Read moreGenuine Hotels.com guest review
"Friendly, accommodating staff"
Checked in early. Room was very clean, modern & nice. Pool was wonderful. The hot tub was a little hard to get into & out of with one big step, but it was nice & hot. Breakfast was good with ample selections & friendly staff. There was always hot coffee all day & punch in the pm. Cookies & fresh made popcorn was available in the pm. We had a big king […] size bed with big pillows. The mattress was a little lumpy but firm. The tub was a hugh whirlpool kind, very deep & a little difficult to get in & out of. Overall, a terrific visit! Great location! Read moreGenuine Expedia guest review
Wanted to make coffee but the coffee maker was dirty. House keeping could have put more effort into cleaning the room after our first night. Covers on beds looked to have been hastily pulled up. We stayed two nights. The free breakfast was nice but guests can be sloppy. Free beer wine and snacks in the afternoon was a nice touch.Genuine Expedia guest review
Response by Hampton Inn Portsmouth Central Thank you for taking the time to share your comments on our hotel, I regret that you did not have a good experience with us and sincerely apologize for all of the above. Our housekeeping team is also receiving a refresher on our high standards and will be held accountable to them by me personally. All feedback is valuable to us so that we can perfect our guests’ experiences and again, I greatly appreciate you taking the time to share yours. Sincerely yours, Cathi Tingley, General Manager
"Hampton Inn Portsmouth"
Excellent customer service and room was very clean.Genuine Expedia guest review
"Nice. Close to amenities."
Needed a place for over night stay. Would stay again. Staff very friendly and helpful. Clean. The pool was comfortable but the hot tub was a little too hot for my liking.Genuine Expedia guest review
"Affordable, clean & confortable room"
Very pleased with my hotel stay. Hotel staff were friendly and accomodating. Room was quiet and beds were super comfortable. Would definitely stay here again.Genuine Hotels.com guest review
The hotel staff makes this hotel one of the best we have experienced. They went out of their way to assist us.Genuine Expedia guest review
"Can't say enough good things!"
My husband and I ended up spending a week at this Hampton Inn for the purpose of moving our son to Portsmouth from California. When we walked in on a cold January night, we saw a lit fireplace in the lobby with comfortable chairs. All of the front desk people were fantastic, as well as the shuttle drivers, cleaning people. Everything functioned as it […] should. Two good working computers off the lobby area. Good TV channel selection. But we can't stress enough the friendliness and helpfulness of the staff that works there! My son unknowingly left his wallet in the shuttle van, and we were so happy when they called to say they had found it. We often came down late in the morning just before breakfast was ending, and the staff never rushed us or put away the food or drink items we were interested in. The location was only 7 minutes from downtown Portsmouth and close to markets and places to eat. We especially enjoyed the Panera Bread restaurant that is close by and the closeness of the Bed, Bath & Beyond store, which we had to go to a couple of times to get items for my son's new apartment. The rooms were clean, comfortable and warm; controls were easy to use. They have two nice washer/dryer combo machines that we used. Water pressure in the shower was great. Noise was minimal. Really, we were so pleased with this Hampton and their staff. By the end of our stay, they all felt like family. No hesitations in recommending this hotel. Read moreGenuine Expedia guest review
"This hotel was awesome!"
I was completely satisfied with this hotel. The front desk clerk was friendly and greeted me with a smile as soon as I walked through the front door. The room was clean and comfortable with a large TV, microwave and fridge. There were tons of pillows! Most hotels don't have enough outlets for computers and phone chargers but this room had plenty. The […] bathroom was very large and nice with plenty of towels. Plenty of room in the shower for tall people. The pool and spa were clean and nice. Breakfast was hot and plentiful. Not a single complaint with this hotel. It was an excellent value and I will absolutely stay here again. Read moreGenuine Hotels.com guest review
"Clogged drain in tub"
We asked for a room with 2 queen beds and that's what we were given. When we took a shower the bathtub drain was clogged and in 5 minutes are feet were covered in almost a foot of dirty water, the room only had one draw to put close in besides a closet. The time on the clock under the TV said 5:30am and I decided to get up and found out it was 2:30am. […] The tel did not work we had to go down to the front desk to ask them to fix it. When a room is given to a customer things like clogged drains, incorrect time on a clock and dead phone are not normal. When someone checks out how hard is it for the cleaning staff to check for these standard features? I know they never really cleaned the bath tub because they would of noticed the drain clogs so they gave us a room not cleaned properly! I would not stay at this hotel! Read moreGenuine Expedia guest review
Great deal for the money I would go there againGenuine Hotels.com guest review
"Great hotel for the price!"
Right off of the "strip" in Portsmouth where you can find tons of restaurants and shopping at regular stores like BJ's, Bed, Bath, & Beyond, Applebee's, etc. About 15-20 minutes to University of New Hampshire. Very nice hotel with a very nice lobby. They had a great breakfast one morning, scrambled eggs, sausage patties, waffles, potatoes, cereal, bagels, […] english muffins, fruit, juices, and coffee. 2nd morning they had omelettes and bagel toppers plus the cereal, bagels, etc. Bagel toppers came out cold but not a biggie. Nice breakfast for free. Younger girl that checked us in had no personality and said nothing about the breakfast, facilities, etc. Their is a pool and I believe, a hot tub, although we didn't use either. Rooms are a nice size, nice decor, nice bathrooms. For $77.00 per night that we paid, we got a great deal and were very satisfied. We were there of hockey at UNH and the Holiday Inn Express was $144-$153. Stayed 2 nights at Hampton for the price of 1 night at HI Express. Definitely worth a 15 minute drive for us! Easy and pretty drive to Hampton Beach, NH along the coast. Short distance to downtown Portsmouth which is quaint with nice little shops and older architecture. Read moreGenuine Expedia guest review
"Nice... Not far from good shopping"
Happy hour was great... With wonderful staff manning the area. Friendly helpful and accommodating !!Genuine Expedia guest review
"Great hotel for bringing your dog(2) with you!"
The staff were very friendly and inviting..made my 2 golden retrievers very welcome and gave them each a huge dog biscuit when we checked-in and checked-out. Room was very clean and comfortable.Genuine Expedia guest review
"Friendly staff, awesome indoor pool"
Close to everything, great placeGenuine Expedia guest review
"Great Value, Clean, Friendly Staff"
We stayed for 2 nights in adjoining rooms with family and it was a great time. This hotel is clean and well staffed. The breakfast buffet is a notch above most hotel breakfasts. The indoor pool area is a bit small but well kept and relaxing, the kids really enjoyed it. Would definitely stay here again when in the Portsmouth area.Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"Quick 12 hour stay"
The beds were comfortable, small fridge added benefit, lots of TV stations, quick pleasant checkin, waffles in the morning were decent. Only complaint long black hairs on floor at edge of tub. We would stay again.Genuine Hotels.com guest review
A nice hotel and it was comfortable. However, a handicap accessible room was not provided despite request while doing reservation . Manager stated that it was the responsibility of Expedia who did the reservation. Floor in the room was not vacuumed properly.Genuine Hotels.com guest review
We enjoyed our stay at the Hampton Inn, Portsmouth. Very clean room. Good service and reasonable service. We would go there again.Genuine Hotels.com guest review
Perfect for our shopping weekend!Genuine Hotels.com guest review
Amenities were great - we especially enjoyed the complimentary wine "happy hour" between 4:30 and 6:30 PM. However, the "hot" appetizers were mediocre. A nice opportunity to visit with other guests also. A big plus. Food overall - breakfast buffet - mediocre. Appreciated and enjoyed the coffee and tea which was excellent and available at all times. […] Very comfortable and clean room - wonderful bed and bathroom. Spacious and quiet. Read moreGenuine Hotels.com guest review
"A Bit Hard to Find....But Worth It"
Hampton Inn is at the back of a shopping center about 5 minutes from Market Square....the nominal heart of downtown Portsmouth...costs about half the price of the few options inside the heart and...has a great on-demand shuttle service both ways that allows you to avoid the narrow streets, one-way mania, and lack of parking in the downtown. Continental […] breakfast features hot foods (one day had omelets, French toast strips, AND bacon, the second day had scrambled eggs and fried sausage sliced), all the usual cold items including diced fruit and whole fruit. I did not attend the happy hour but it looks like the food part was equally impessive. Van driver was very informative and steered us to the Surf Sea Food restaurant....great food at a decent price.. Hotel is just 20 minutes or so from the Kittery Outlets (including the Kittery Trading Post)...up Highway 95....and you can find lobster at half the price at several restaurants north of the Kittery Outlets..at half the Portsmoth price. Great visit. Read moreGenuine Expedia guest review
"Adequate Lodging - Good for Business Traveling"
The location is odd, but quiet. It is in the back of a shopping plaza. The staff was very friendly and the complimentary manager's reception served chili and quality beer. The fitness area left a lot to be desired. Only two treadmills, and eliptical, and some medicine balls in a tiny room. The rooms were great. I slept just fine with no disruptions. […] The breakfast was ok, too. Nothing mind blowing. But it was hot, there were options, and it started my day off on the right foot. All of that said...you can probably do better for the price. Read moreGenuine Hotels.com guest review
"Easy access for New England travels"
Lovely hotel, great beds, and excellent full buffet breakfast. We enjoyed the quick on and off of interstate travel to Maine.Genuine Expedia guest review
"Convenient to both Pease and UNH"
Very quiet, comfortable, clean. Welcome reception with complimentary apps and drinks a nice surprise.Genuine Expedia guest review
I was sorry we were staying only one night here! Everything you'd expect from a hotel: clean, updated, comfortable, friendly staff, good location, incredible breakfast in the morning.Genuine Hotels.com guest review
Clean, comfortable rooms. Surprisingly good complimentary hot breakfast. Helpful, courteous staff. Convenient location to both downtown and UNH.Genuine Expedia guest review
"End of Summer Get away"
Had a great four days in the Portsmouth area. Just what we needed to refresh and were ready to get back to work. Thank you everyone at the Hampton Inn for your helpfulness, kindness, and personal attention.Genuine Expedia guest review
"Would definitely recommend"
Great customer service-all staff were very friendly and helpful. The breakfast area was a bit crowded and noisy as there was a race nearby and a loud group staying there. Late day reception was a nice touch. Room was very clean , comfortable, and quiet.Genuine Hotels.com guest review
This was a great hotel - happy hour with free local beer, free van service to downtown, restaurant suggestions, quiet for a super busy hotel! I would definitely stay here again.Genuine Hotels.com guest review
Convenient location, short easy drive into Portsmouth and surrounded by shopping and restaurants. Hotel was perfectly pleasant. The staff was incredibly nice. They went above and beyond in multiple occasions.Genuine Hotels.com guest review
"Very Nice Stay"
Very helpful staff. Room was nice, lobby was great meeting area for breakfast and afternoon drinks and snacks.Genuine Hotels.com guest review
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