All hotels in Anchorage, Alaska, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
939 West 5th Avenue, Anchorage, AK, 99501, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 313 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
5.0 / 5Outstanding
The bed phone had issues . The breakfast service on the main floor was slow
Genuine Hotels.com guest review
3 night trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
"First time here"
Booked not knowing the area and couldn't be happier. The location is perfect and within walking distance to so many things. Driving was just as easy. The hotel is very nice and maintained very well, clean and fresh. Staff was very friendly and helpful. We would stay here again!!!
Genuine Hotels.com guest review
3 night romance trip Sep 21, 2014
Hinig-Cox
US
5.0 / 5Outstanding
"All amenties excellent"
Very clean and friendly. Front desk very professional anc helpful. Provided me some great ideas to use one day of touring. thank you
Genuine Hotels.com guest review
2 night business trip Sep 22, 2014
Robert Adams
US
5.0 / 5Outstanding
"Classic Hotel , Great Service"
This is a Fantastic Hotel , get the one bedroom suite , In Room Dinning is really superb. Location is perfect. A Classic Spot.
Genuine Expedia guest review
Other trip Sep 24, 2014
Mr Jones
US
3.0 / 5Good
"Good location but hotel needs updates"
I expected a nicer room for the cost and based on the hotel rating. My junior suite was very tired and in desperate need of redecorating; other than the tub, toilet and sheets, everything was some shade of brown - and not in a pleasant, monochromatic way. All the furnishings looked shabby, and the carpet and wallpaper were stained. The sofa was incredibly uncomfortable, but at least the bed was very comfortable. The service was personable and pleasant, and I appreciated that. This is a convenient hotel for day trips as both companies I used for trips use the hotel as a regular pick-up location.
Genuine Hotels.com guest review
5 night trip Sep 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful views"
Loved the hotel and it's location. Easy walk to restaurants and shops. Fabulous food at the hotel restaurants and the service was great. Loved the smoked salmon and arichoke dip and believe the crab cakes to be the best and biggest we've ever had. Easy parking and conveniently located shops in the hotel that were budget friendly and had unique items. Didn't get to try the spa, but definately will on our next stay here.
Genuine Hotels.com guest review
5 night trip Sep 13, 2014
Chele
US
5.0 / 5Outstanding
"MY ALASKA TRIP"
MY WIFE AND I STAYED AT THE CAPTAIN COOK HOTEL AND HAD A WONDERFUL PRE-CRUISE STAY. VERY CLOSE TO EVERYTHING. CAN WALK IN 10 MINUTES OR LESS.
Genuine Expedia guest review
Other trip Sep 8, 2014
GARY
US
5.0 / 5Outstanding
"Hotel Captain Cook"
A great hotel in downtown Anchorage with very comfortable rooms, friendly service and great shops and restaurants. The doorman had the door open for us when we were still halfway to the entrance. We arrived at the elevator after a bellman with a full load of suitcases had just summoned it. He insisted we go first and he took the next elevator. The concierge gave us great advice to take a cab to the airport instead of an airport shuttle because it was faster and cheaper (and he was right)! When I questioned a charge for a movie, the receptionist immediately removed the charge when we checked out. The service was outstanding!
Genuine Expedia guest review
Other trip Sep 3, 2014
Moana
US
5.0 / 5Outstanding
"Beautiful hotel"
Great hotel, comfortable bed, amazing restaurant upstairs (Crow's Nest); best meal we had during our trip to Alaska. Superb seafood dishes and wonderful service. Service in the cafe downstairs was some of the worst I've ever seen and surprising given the overall quality of the hotel. During our breakfast there was a constant line of people waiting to be seated and half the tables in the restuarant were empty but filled with dirty dishes. They had 2 busboys working so I'm not sure how this was possible, but they were the slowest moving people I've ever seen. The waiters and waitresses took more dishes to the back than they did. We weren't in a hurry so this didn't really bother us, just comical to watch. Replace the management in the Cafe and there would be nothing about this hotel to complain about.
Genuine Expedia guest review
Other trip Sep 2, 2014
Laura
US
5.0 / 5Outstanding
"Good hotel"
Nothing really all that special, but good, clean and central in Anchorage. Professional staff. Clean rooms. Central location. Really all you need.
Genuine Hotels.com guest review
2 night romance trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
"End of an Alaska cruise trip"
We stayed at Captain Cook because of its proximity to the Tony Knowles hiking trail, but it was raining so we couldn't hike as planned.
Genuine Expedia guest review
Other trip Aug 26, 2014
red 008
US
5.0 / 5Outstanding
"Very nice hotel in Anchorage downtown"
We stayed just for one night, a stop point between Seward and Denali. Overall, excellent hotel.
Genuine Expedia guest review
Other trip Aug 25, 2014
michelle
US
4.0 / 5Excellent
"nice hotel great location"
we stayed at the hotel for 2 nights on aug 14-15. we found it conveniently located in the downtown anchorage location. it was easy to walk to all the main attractions around the area. the service was excellent and the rooms were clean. we would recommend it to friends and family visiting Anchorage AK.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
mo
US
3.0 / 5Good
"Dated facility, so-so service, not so clean"
We flew into Anchorage for just one night for a friends birthday party. We stopped by the hotel to see if our room was ready and were told to come back at 3pm. When we came back at 3pm we were told to come back at 4pm. I insisted that we check in and oh look, they found a clean room. Miracle. We had to order a roll away bed for the others in our party because the hide-a-bed matress was disgustingly stained. Overall we were ill impressed. The other hotel we stayed at previously was much nicer and alot less dated.
Genuine Hotels.com guest review
1 night trip with friends Aug 16, 2014
Larry
US
4.0 / 5Excellent
"Great location"
Our overall stay at Captain Cook was great, the hotel y very nice and the location is great. The mattresses to my opinion are too soft and couldn't rest very well. I've also asked for a late check out and they didn't grant it.
Genuine Expedia guest review
Other trip Aug 18, 2014
PLC
US
5.0 / 5Outstanding
"El capitain"
Really enjoyed the stay
Genuine Hotels.com guest review
1 night business trip Aug 10, 2014
A Traveler
US
2.0 / 5Fair
"Some Good Some Bad"
Had to move from the first room because of possible bugs in bed, but they moved us very quickly which was nice. Second room had used coffee cups, which was disappointing. The concierge who was on duty when we first got there didn't seem interested in helping us book a trip or ordering the van pick up to the airport. There were to many things he said for the amount of room I have here. He also told us to take a cab to the airport. The shops in the hotel were nice and the restaurants upscale. Both I thought were far more upscale than the hotel. As far as the location, it was on the main street but at the very far end.
Genuine Hotels.com guest review
2 night family trip Jul 31, 2014
SDFlipFlops
US
4.0 / 5Excellent
"Anchorage cruise terminus."
My only complaint is the bathroom design. No door separating the sink area from the sleeping area - therefore unable to allow wife to sleep in the early morning. Tub/shower is very small and could use a bow-type curtain rod for space.
Genuine Hotels.com guest review
3 night trip Jul 18, 2014
Jim
US
5.0 / 5Outstanding
"attractive downtown hotel"
I was upgraded to a large suite on the 11th floor, with commanding views of downtown Anchorage and the Chugach Mountains to the east. Arrived too late for dinner, and the following night the Crow's Nest was closed for a private party, so I ate at a nearby restaurant, of which there are many within close walking distance.
Genuine Expedia guest review
Other trip Jul 24, 2014
Don
US
4.0 / 5Excellent
"great location"
The hotel is very old school; the decor dark and seems from another era. A couple of automatic doors would be great but the massive doors goes with the decor. The staff is very friendly, the hotel clean and you can't beat the location. Close to parks, the visitors center, museums; it was a good place to stay. Best seafood chowder in Anchorage!
Genuine Hotels.com guest review
1 night trip Jul 3, 2014
ZedCeCe
US
4.0 / 5Excellent
"Old and crowded but still the best in Anchorage"
The hotel is quite dated, and incredibly crowded, but it's still the best hotel in town. Great downtown location, lots of restaurants in the hotel and nearby, good amenities. Having said that, it is totally packed during the summer. So if you want to avoid the madding crowds, opt for something else.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
A Traveler
US
4.0 / 5Excellent
"Lost in 1979"
Non-smoking room had old smoking smell to it. No vending machines or self serve laundry we're big disappointments for someone arriving late and with some laundry to do before a cruise. If I went to Anchorage again, I think I would choose the Sheraton.
Genuine Hotels.com guest review
1 night business trip Jul 13, 2014
Phil
US
3.0 / 5Good
"Middle of the road"
The hotel has a great location but is a little tired and could use a facelift. The staff was very nice but on a price/performance basis you could probably do better. Would stay there again but would not go out of my way to do so.
Genuine Expedia guest review
Other trip Jul 16, 2014
Peter
US
5.0 / 5Outstanding
"Always Reliable"
While the waves of tour ship guests ebbing and flowing through the lobby may seem a negative I have always thought it part of the attraction of this constantly reliable hotel. Restaurants always great with a wide selection of local fish and seafood. And you can't top the convenient down town location . Easy walking to museum, shops and restaurants.
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
Bob
US
5.0 / 5Outstanding
"Convenient and close to downtown"
Loved the comfortable bed and quiet room. We were upgraded to a junior suite which was beautiful.
Genuine Expedia guest review
Other trip Jul 11, 2014
A Traveler
US
5.0 / 5Outstanding
"A great hotel, finally"
I've felt very let down touring around Alaska and finding accommodation dingy, in need of renovation, overpriced, and sometimes downright misleading. But I came across the captain cook and it was perfect. Clean, spacious, excellent service. Not a single thing was wrong, not once did I feel misled, ripped off or let down. Of course you want it to be cheaper, everyone wants that, but it's the best stay I've had in Alaska in two weeks of traveling.
Genuine Hotels.com guest review
1 night trip Jul 7, 2014
Marc
US
5.0 / 5Outstanding
"Another Great Stay"
We have stayed at the Captain Cook numerous times and always find it to be first rate. Great staff, perfect location, and the bed is the best.
Genuine Hotels.com guest review
1 night trip Jul 7, 2014
Happy Csmper
US
4.0 / 5Excellent
"Better than average"
The location of the hotel was very good, for walking to eateries and the tourist area. The room was comfortable and beds were comfortable. They only provided one pillow that was too bid and stiff, so we slept without pillows. The amenities were okay. The hotel had nice shops and a good breakfast café. My big complaint was that our room came with a $20 food credit, but they did not tell us about it until we were checking out and by that time the café was closed. The did have a bar open, so we went and spent $18 of our food credit on a shrimp cocktail that was 6 medium sized shrimp, nothing special.
Genuine Hotels.com guest review
1 night trip Jul 3, 2014
A Traveler
US
1.0 / 5Poor
"Yikes!"
So the stay was started out promising with the staff upgrading our room from two double beds to a jr suite because my 11 year old decided he was too old to share a bed with his sister. They said the suite didn't have a fold out bed but room to add two roll always in the living room area. We went up to our room and opened the door to the smell of stale cigarette smoke and not only saw old warn out carpets but a stained fold out couch. Found a bedding kit in the closet and called down to the lobby to let them know one bed was all that was needed. Unfortunatly I should of held off on the call because the bed kit didn't have any sheets and once a folded out the couch I found beer bottle tops inside of a torn mattress. My husband was irritated and I was starting to get a headache so we went to find food and let the lobby know on our way out of the situation and that two beds were required.. Got back a hour or so later to no roll always waiting for us. If it wasn't midnight at that point we would have packed up our stuff and left but it was so, I again called down to the lobby for the roll always, 20 minutes later the beds came and we were able to turn on the tv for a few minutes before bed. Oh no..the batteries in both remotes are dead
Genuine Expedia guest review
Other trip Jul 3, 2014
A Traveler
US
4.0 / 5Excellent
"classy and clean"
In the heart of everything .
Genuine Hotels.com guest review
1 night business trip Jun 26, 2014
martin
US
5.0 / 5Outstanding
A little pricey, but was an excellent stay. Has all the amenities and was very convenient to everything downtown.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
5.0 / 5Outstanding
"The best we have ever stayed in."
The staff was perfect in every way. The checkin was right. The conc. went above all expecations that anyone could ever have. The 20 th floor was great(bar and resturant). I will stay there next time.
Genuine Expedia guest review
Other trip Jun 30, 2014
Family after cr
US
4.0 / 5Excellent
This hotel is very conveniently located for tourism purposes. Personnel is friendly, cordial and very effective. Lobby and public spaces have a very attractive atmosphere
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel located in downtown Anchorage."
Great hotel for our first visit to Anchorage. Friendly, helpful staff and comfortable facilities. Located within walking distance of restaurants, sight-seeing locations, Alaska Railroad terminal, etc.
Genuine Expedia guest review
Other trip Jun 28, 2014
Dan
US
5.0 / 5Outstanding
"I have not one thing bad to say about this hotel."
We had an awesome time at Captain Hook hotel. It has everything and is run like a very efficient business. They had top of the line beds and linens...bathrooms with granite and rain shower heads. The rooms were quiet and had upscale furniture. Everything was comfortable . The pool and steam/dry heat rooms were very relaxing and clean and well attended. The pool and Jacuzzi was great along with a water aerobics class. The water filled to the brim with lemons was available and refreshing. The shops on the main floor were all filled with awesome items to buy or view. One of the best hotels that I ever stayed at and it had anything you needed.
Genuine Expedia guest review
Other trip Jun 27, 2014
stephanie
US
5.0 / 5Outstanding
"SO NICE!!"
I definitely recommend it to anyone staying in Anchorage. This is one of the nicest hotels in town.
Genuine Hotels.com guest review
1 night business trip Jun 22, 2014
Friðrik
US
4.0 / 5Excellent
"Great location for downtown"
Staff was very helpful and friendly. Bath was too small with the tub & toilet in a small room with no fan. With the door close there was not even room to change. Sink and mirror outside the bathroom in which you had to use as a changing room. We had 4 people in a room which made it even more difficult.
Genuine Hotels.com guest review
1 night family trip Jun 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Pleasantly surprised!!"
The hotel was a jewel in the center of anchorage! Valet was on point and answered any question I had about the local flare... Fitness facility was a great mix between free weights and cardio. The food and beverage side of captin cook was perfect something for all pallets old or young.. Total recommendation to any and all....
Genuine Expedia guest review
Other trip Jun 24, 2014
ryan
US
5.0 / 5Outstanding
Its always been great for 40 years.
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
awbanana
US
4.0 / 5Excellent
"Very nice hotel."
Clean. Desk staff excellent. I would recommend the hotel. Nicest hotel in city
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
3.0 / 5Good
"NIce"
Nice hotel, and location. However, not as focused on customer service.
Genuine Hotels.com guest review
1 night trip May 29, 2014
A Traveler
US
1.0 / 5Poor
"Extremely Disappointed with Hotel"
We had a reservation for a junior suite at the Hotel Captain Cook in Anchorage, AK. The reason for this stay was it was the weekend of my wedding. Our stay was supposed to be three days and two nights. I was just very disappointed with the quality of the hotel room. The hotel lobby and common areas were very nice and impressing. However, you have to pay $15 per day for parking, even with the discount you get because you're staying at the hotel. This may not be a huge deal to some people. I completely understand that but I was still expecting for what I paid for the reservation that it would at least come with free parking. Secondly and most importantly the room quality was just not what it should have been, When we walked into the room it looked cramped and old. The separate living room, that you pay the extra money for, was just cramped and not very comfortable to be in. When we sat on the couch it was hard and felt very worn out.The carpet worn out as well. The bedroom itself was alright. The bed over took the majority of the room. It looked comfortable. I never sat or laid down in it so I am unable to say if it was a nice bed or not. It did look that way though. The view from our room was overlooking the middle building of the hotel. So, the main view was the dirty roof of said building. The location is convenient being in the middle of town and all. We canceled and went to another hotel.
Genuine Hotels.com guest review
2 night romance trip May 23, 2014
Amari
US
4.0 / 5Excellent
"Great downtown location. Comfortable stay."
From check in to check out the staff and facility were great. The downtown location was icing on the top.
Genuine Expedia guest review
Other trip May 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Reliable comfort in a great location"
Efficient, helpful front desk staff who were happy to extend our check-out time to our convenience, clean room with in-room free wi-fi (not to be taken for granted), great view of the ocean, excellent location - within walking distance of the best restaurants, often quite expensive but we got a good deal. Just don't use the parking service (park on the road instead) - it's more expensive than the rental car.
Genuine Expedia guest review
Other trip May 6, 2014
Aslan
US
3.0 / 5Good
"electricity turned off parking"
the elect. was turned off without letting us know, said it would be back on at 11:00 am we had meeting s to go to so left without lights/shower returned at 2:30 to get showered and ready to go again and still no elect. had to move to a new room just to get cleaned up. went back to our room and still no elect. so we just checked out. parking really sucks people should be informed that its another $30 for parking on top of an already very expensive room.
Genuine Expedia guest review
Other trip Apr 21, 2014
A Traveler
US
4.0 / 5Excellent
"Very nice hotel and great location."
Had a nice stay with family and the food was very good too.
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to everything in walking distance"
Check in was fast parking next door was even convenient. The hotel was nice.
Genuine Expedia guest review
Other trip Apr 13, 2014
A Traveler
US
5.0 / 5Outstanding
"History, elegance and charm"
What a classy place. The Cook Hotel is one of a kind. We love it!
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Jim
US
5.0 / 5Outstanding
"it was a great room"
We loved the room and the service but I did find a slimy bag of sliced cheese in the refridgerator.
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
Katie
US
5.0 / 5Outstanding
"Divine Comfort"
The room was beautifully decorated and contained furniture that was actually comfortable to sit in. A first. The bed the perfect amount of firm/soft and the climate control quiet and non-intrusive. One of the best stays I've had in a hotel and I travel extensively. The on-site restaurants were beautifully designed, the wait staff attentive but not intrusive, and the food first rate. The prices were also moderate and considering the quality of the food and service surprisingly low. The wine I had was generously poured and of a good quality.
Genuine Expedia guest review
Other trip Mar 29, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews