"comfort and style"
Wonderful hotel. The bathrooms are a bit small, but otherwise, the stay was very enjoyable.Genuine Hotels.com guest review
"Great Hotel for the Family or couples retreat"
Received top notch service from the moment I entered the door up until I walked out.Genuine Expedia guest review
"Great downtown hotel"
Hotel is in a great location. Close to everything downtown. Several restaurants in the hotel for convenience. They were all good restaurants. (the three I tried). Several highly rated restaurants nearby within walking distance. In fact, about everything is in walking distance, shopping, restaurants, museum and civic center. No complaints whatsoever […] . Read moreGenuine Expedia guest review
"You get what you pay for"
Hotel has nice general atmosphere. I feel that they put all of the people who book a cheap room in the same area of hotel, so beware of noisy underage neighbors who get a good deal by booking online and decide to party in their room. Also, our bathtub was totally clogged, so I ended up standing in 3 inches of water after my shower, gross. When we told […] front desk about the shower, they didn't offer any type of compensation or apology, just said they would send someone to take care of it, not helpful as we were already checking out. Read moreGenuine Hotels.com guest review
Always a great place to stay. Costly sometimes but more deals would help.Genuine Hotels.com guest review
Excellent but room lights are always dark.Genuine Hotels.com guest review
"Nice hotel next to the water"
Amazing view from my Room ás well as the elegant crows nest restaurantGenuine Expedia guest review
This is a very nice hotel. At first I was disappointed that the room I had received was only on the 4th floor and had a window looking straight into a huge air conditioner or something and had no view. I asked the a lady at the front desk about getting a different room and after some looking around was able to find me a room later that night at almost […] the top of the tower with an amazing view. She was very nice and helpful. The food and the customer service in the restaurants were very good also. Will be staying here next time I am in town. Read moreGenuine Hotels.com guest review
"Best of the Anchorage bunch"
It's a very reliable stay. Restaurants are 4/5, Spa is 3/5 (but at least they have one), rooms are small but comfortably furnished. Desks and chairs not well suited to work, lighting and electric outlets no better than average. Strong staff, probably their best feature.Genuine Hotels.com guest review
"The customer is considered first in all realms."
All positive. Very considerate and attentive staff.Genuine Expedia guest review
"Four star hotel"
great stay, staff was helpful. The hotel was clean. My only gripe is the parking garage is thirty dollars a night discounted to twenty for staying at the hotel. Fees add up fast.Genuine Expedia guest review
Thoroughly enjoyable weekend trip to the Captain Cook. Dinner at the Crows Nest was excellent and the ambiance was amazing. Breakfast at the Cafe was okay, mine was a bit rich but my mates was delicious. Loved the shops and the Whales Tail for football (would have been better if we could have heard the game as well). The room was delightful but the […] bathroom was just plain awful. Too small, too much shower head for that small of a tub. I ended up flooding the bathroom on accident. And there was no vent fan for the steam. Just awkward all around. The best part of our stay, I have to say, was the staff. They were friendly, courteous and helpful no matter where I was in the hotel. I will be staying there again in January and am definitely looking forward to it. Thanks for a great stay! Laurie Hollon Read moreGenuine Expedia guest review
Overall this is my favorite Place to stay in Anchorage.My only complaint is that they serve Starbucks coffee in all the rooms instead of a local coffee roaster, which Anchorage has several.Genuine Hotels.com guest review
There is no free parking lot. Did not like it at all. I will never recommend this hotel to anybodyGenuine Hotels.com guest review
"Nice stay but....."
Everything was great except if their going to have white tubs they should use those Mr clean erasers and I couldn't believe being such the hotel the cook is they don't offer room service.Genuine Hotels.com guest review
Great place to stay...everything is in one central location. The hotel shops & amenities are very classy :-)Genuine Expedia guest review
We enjoyed our stay, the staff are great !Genuine Expedia guest review
"Wine and dine"
I liked the eating establishments good food,Genuine Expedia guest review
I guess I expected more. The batheroom had a very dirty dim Florencent light. couldn't really see anything to do your make up. The corners of the floors in the bathroom had dirt. One of the pot lights in the entry were missing the pot. If I had a different room I would have loved it. Checking in the guy was just kind of a jerk. Checking out the guy […] was very nice. Read moreGenuine Hotels.com guest review
"Exceptional hotel in Anchorage"
The Captain Cook is an Anchorage classic. There is a reason for that. It's staff is attentive without being overbearing. It's facility is elegant, without being flashy. In a hotel market that focuses on business travelers and pre-5AM flight overnighters, this is a classic hotel that focuses on the customer as a guest. The doorman welcomes you warmly […] and attentively, but does not grab your bag in the hopes of getting a tip. The front desk recognizes you by name, without adding flash or flare. The concierge is available to help without overselling. The room is appropriately appointed, without being gaudy. The Captain Cook provides a reason to stay a couple days in Anchorage, go to a show, ride the coastal trail, or visit the museum. It makes your stay nice. Read moreGenuine Expedia guest review
"A "World Class" Hotel"
Go back to the gold rush years of Alaska, mix well with New York's classic hotels, then serve next to natures jewels and you have the recipe for the Captain Cook Hotel. I would recommend visitors to Anchorage pay the extra cost to spend time here. The staff was helpful, but not underfoot. The restaurants offered northwests finest with reasonable prices. […] The only criticism would be would be, that they didn't offer breakfast room service, however, I really didn't mind bringing it back to my room myself to sit next to my picture window and take in the beauty of the surronding mountains. Read moreGenuine Expedia guest review
"CAN I LIVE HERE?"
As a "local" from the Kenai area, I came for a girls get away weekend expecting a nice hotel and a great time. I left wishing that I could move in and never leave! I will be back. It was the perfect retreat, with amazing service from every single person that I came in contact with. There is no reason to even leave the hotel. I plan on another weekend […] getaway soon at Christmas time, to enjoy the holiday activities in the area. Thanks for the perfect relaxing get away! Read moreGenuine Hotels.com guest review
"Great downtown Anchorage location!"
2 nights in Anchorage for pleasure. Enjoyed a room with a side virpew of Cook Inlet and easy walking distance to viewing park.Genuine Expedia guest review
"Best Hotel in Alaska"
The best stay I've ever had in the entire state. Life long resident of Alaska and new loyal supporter of Captain Cook Hotel.Genuine Expedia guest review
exellentGenuine Hotels.com guest review
"love looking over the bay"
very nice people that work there, made it very enjoyable to stay there.Genuine Hotels.com guest review
It wasn't very welcoming. The doormen just stood there and let me get the door for myself. Check-in was efficient. Came to the bistro for dinner, sat there for 15 minutes and no one bothered to come by to serve me, so I left and ordered room service instead. The main disappointment was the cleanliness of the room. It had been cleaned and restocked, […] but not very well. There were hairs in the bathtub, trash at the desk and the desktop was covered in dust. I was only there for 24 hours and it was sufficient for that. Otherwise I would have complained. Read moreGenuine Hotels.com guest review
Room was somewhat congested with another extra bedGenuine Expedia guest review
"Perfect location & very roomy"
Hotel offers to pick you up at the airport for $10 e/way on a very nice custom bus. Registration was done quickly. I got upgraded as a Expedia VIP to a very nice suite. Internet is complimentary, room has two complimentary bottles of water each day (nice touch). The hotel is very well located to walk through 4th and 5th avenues. Coastal Trail two blocks […] away and Tourist Information only 3 blocks away. The hotel has three excellent restaurants including the Crow's Nest which a beautiful view. In Anchorage when the weather is not good is nice to have good restaurant options within the hotel as well as cafés and shopping stores. Definitely my only option when I go back to Anchorage. Read moreGenuine Expedia guest review
"No way up!"
Over all the stay was wonderful. Just a couple things: like the shower not draining and filling up with backed up water, and the elevators were shut down for hours Saturday evening. The hotel is conveniently located to lots of great restaurant's and fun places to go. Would stay there again, just request a floor closer to the ground.Genuine Hotels.com guest review
Nice room and restaurants/bar (rooftop amazing). We got a good deal so it was worth it. I was put off by the woman in the front desk who refused letting us check out late, even though the hotel was empty. She lied by saying the hotel "looked pretty full". I mean, Anchorage off season? Having stayed four days and seeing empty corridors and empty elevators... […] I think we can tell. Read moreGenuine Hotels.com guest review
the desk clerk was very very helpful and because they weren't full, he gave us a beautiful room with a fantastic view!Genuine Hotels.com guest review
"Great place to stay!"
Great location, clean rooms, and staff was outstanding. Parking was steep at $30 for valet, but ammenities were great and I will be back!Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
"Great place in Anchorage"
Centrally located, great room, good staff, nice shops on first floor, would highly recommend.Genuine Expedia guest review
"Great place to stay in Anchorage"
Great hotel with shops and eating right in the lobby. I only gave 3 stars on the maintenance of the hotel because there were 3 elevators to our room and one was broken the entire time, the second was out for a day and thank good ness one was always working because we were on the 16th floor. If not for that they would get a higher rating. Concierge was […] great! Read moreGenuine Hotels.com guest review
"Not family friendly"
Stayed here with family twice (middle & end of trip). First time had a ro adjacent to an elevator shaft/sounded like a train station all night. Resturant was not suited for larger parties(6 people). We were looking forward to using pool but children's hours were limited.Genuine Expedia guest review
"nice older hotel"
good best hotel in anchorage, were local and stay only hereGenuine Expedia guest review
I always like staying at the CCH only place in AnchorageGenuine Hotels.com guest review
"Warm welcome to Alaska!"
The three of us enjoyed a lovely first-night-in-Alaska-ever, from the delicious dinner at Fletcher's (snappy, fresh preparation with veggies al dente and sublime grilled halibut and salmon) to the superb he crab omelet in the morning. The lentil soup with reindeer sausage was a treat after a long travel day.Genuine Expedia guest review
We had a room over looking the water. Wow. Besides the view the bed was very comfortableGenuine Expedia guest review
Big hotel with panoramic views of the city from the rooftop restaurant. We kept hearing a train-like sound which may have been the elevator but not sure. Seems to be a big Princess Cruise Ship hotel.Genuine Expedia guest review
"Very Comfortable....attractive property"
There for marathon...close to start and event activities...Genuine Expedia guest review
"Nice hotel - great views"
Excellent. We will stay at this hotel when we visit Alaska again.Genuine Expedia guest review
Perfect, except bellhop hard to find when in hurry leaving for airport, my bad for cutting it too closeGenuine Hotels.com guest review
"Very nice downtown hotel"
This hotel is very beautiful. Staff is pleasant and professional. From our room we had a great view of the water. There are restaurants and a number of gift shops on site.Genuine Expedia guest review
Stayed here to celebrate our 46th anniversary. The general ambience of the hotel is great. Room very clean and beds super comfortable.Genuine Expedia guest review
"Nice location and rooms, but poor service"
TThey have a shuttle from the airport, but they charge for it -- about the same as taxi fare. We were dropped at the back entrance, where the two of us (both older ladies!) had to struggle to push the heavy door open and get our three big suitcases inside—the doorman is at the other entrance and no electronic doors. We couldn’t check in until 3, and […] when we returned we had to wait a loooong time for our bags at the concierge desk--they store them somewhere far, far away and the single bellman on duty handed us our bags without even asking if we’d like some help getting them to our room. In fairness, the room was very nice--GREAT cushy beds and a nice view of the city. Another disappointment: we wanted to have a cocktail in the "view" bar we had heard about but the bar didn't open for cocktail hour (Fri nite, tourist season). We returned after dinner, and sat at a table for over 10 minutes without even being acknowledged so just gave up and left. The ice bucket was so cleverly hidden we couldn’t find it. I asked a bellman in the hall why we didn't have an ice bucket in our room, and he curtly informed me "there should be one" and walked away. All in all, we liked the venue, but we were very disappointed in the service, which was far from being attentive or helpful. Had the hotel not been so expensive, we would not have been so critical. Read moreGenuine Hotels.com guest review
"Nice hotel with good location in Anchorage."
Easy walking distance to downtown highlights in Anchorage. Our stay was very nice and staff was accomodating.Genuine Expedia guest review
"Nice hotel located in downtown Anchorage"
The hotel offers a variety of restaurants from casual to elegant. The rooms are comfortable and clean. It is centrally located to museums, parks and a walking/running path along the water.Genuine Expedia guest review
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