I went for a wedding and everything about the hotel was perfectGenuine Expedia guest review
"Classic hotel but updated"
Lovely stay at a landmark hotel. Clean airy room. Modern amenities. Extremely friendly staff.Genuine Expedia guest review
"Nice, quiet and convenient."
The Hotel Sorrento is a wonderful piece of Seattle's historic past and we love the feel of the place. I feel badly about saying that The Hunt restaurant in the hotel had the worst food I have had at a restaurant. I don't think I have ever complained about the quality of food ever, anywhere. I was shocked. It was as if they had dragged the Caesar salad […] out of a dumpster and cut up some cucumber and threw it in there to have something crispy. Horrible. Someone needs to do something about the kitchen. The ambience is so wonderful and then this horrible food. But we had a great night's sleep. Read moreGenuine Expedia guest review
Great room. Centrally located. Quite and comfortable.Genuine Hotels.com guest review
"Staff could not have been better."
What they called a queen sized bed seemed very small. More like a double!Genuine Expedia guest review
"Historic Hotel with Great service"
My wife and I stayed here for four nights. We got in late as our long flight was delayed. I cannot say enough about the staff and service. The service was excellent in all areas. Everyone was friendly and attentive, not stuffy or over reactive. The concierge was great with good ideas and recommendations. They had a courtesy car that would take you around […] city so you did not have to worry about your car or parking. We loved the historic charm of the hotel and good location. It is not central downtown, but close enough and very walkable to many areas. I should preface that my wife and I are runners, so distance does not bother us. I can't say enough good things about the Sorrento...I would definitely stay here again. Read moreGenuine Expedia guest review
"Elegant, beautiful hotel."
We enjoyed the quiet elegance of another times. Excellent staff that treated us like we were the only guests. We had a Jr Suite and it was well appointed and very clean and roomy. Loved the French press coffee service! Excellent coffee! We will be back often..Genuine Hotels.com guest review
Had a room on the second floor. It was very small, thin walls, maintenance issues and I was scolded in the shower. Maid service was great but overall we were disappointed with the size and condition of the room. Bar and restaurant was a nice experience and they had music entertainers on the weekend. We don't plan on staying there again.Genuine Expedia guest review
The hotel was lovely if a bit dark - though that is the period and it was beautifully preserved. Saturday night in the Fireside room the music was fabulous! Brazillinaires was a really great trio! The location was ideal for us. The price however was significant in relation to the age of the room. Though bed, pillows and all accommodations were comfortable […] and very enjoyable. Read moreGenuine Hotels.com guest review
Way to busy with ambulences and sirens. Over pricedfor what you get. Water in the shower gets hot ad then cold. Way to busy and loud.Genuine Hotels.com guest review
"Lovely getaway. Get a sitter."
Lovely night out for our anniversary! Cocktails, jazz, dinner, breakfast on the patio with Seattle sunshine and blue skies! We be back next year, same time!Genuine Expedia guest review
"Nice Hotel, Needs Updating"
The Sorrento is very comfortable, and I can see it's appeal for business travelers, but it needs updating. The lobby, restaurant and lounge are very dark and pretty shabby. Part of the darkness is due to the heavy wood paneling, which I generally like, but it feels less intimate than dingy. A lot of the wood was chipped and scratched, a detail that […] could be addressed easily and at little cost. Our room, a junior suite, was laid out like a studio apartment minus kitchen. It was comfortable, but not especially plush--definitely not as elegant as photos of the hotel suggested. The bed, however, was very nice and comfortable. Bathroom was functional and spacious, but also due for an update, with old marble tiles and cracks in the sink. On the plus side, the staff was very pleasant and service, especially car service downtown, was excellent. We didn't eat at The Hunt Club for dinner (the dinner menu has changed and they no longer offer their signature prime rib, a detail we didn't realize when we made our plans), but breakfast both days was nice, if nothing special. The location of the hotel isn't terribly convenient for tourist activities, not being right in the center of downtown, but up on the hill near several hospitals and a more residential area. Despite the proximity to the hospitals, however, it was very quiet. I don't know that we'd stay there again, since we'd like to be closer to shopping, the Market, and the waterfront, but it was a very nice weekend. Read moreGenuine Expedia guest review
It is a beautiful old hotel and the people are wonderful. We loved our stay.Genuine Expedia guest review
We really enjoyed our two-night stay at Sorrento. The people at the desk were kind and helpful and the room was beautiful and comfortable. Great location as well.Genuine Hotels.com guest review
Very nice hotel, comfortable walking distance to many sites. Free shuttle service within 2 mile radius. Nice restaraunt on site. Very comfortable, nicely decorated rooms. Would stay here again.Genuine Hotels.com guest review
"kind of old school, which was so refreshing"
We loved it. Staff was excellent, and very gracious. We arrived early, and they gave us the penthouse floor for our requested "queen". Food was excellent. Great smoothies! We played chess in parlor while listening to live folk music later that evening. Nice walk from hotel to downtown Seattle and waterfront.Genuine Hotels.com guest review
Our stay at the Sorrento was absolutely wonderful. It is exactly as pictured on-line. The hotel was very accommodating. We liked being able to use their guest car service to local sites, restaurants, etc. We will stay there again!Genuine Hotels.com guest review
"Old style elegance"
I love this hotel. It has the elegant feel of travel in an earlier age. Everyone at the hotel is friendly and helpful.Genuine Expedia guest review
"Great hotel for work and play"
Extremely helpful staff, great concierge service. Courtesy car was extremely helpful for getting into downtown--when you call for a return leave a fair amount of time, they get busy. Would have liked to explore the area a bit more--looked like great restaurants "up the hill" away from downtown.Genuine Expedia guest review
"Best service ever!"
Great hotel. Between two hospitals so ambulances come and go. Had read warnings about warm rooms; we were able to keep our windows open so we were comfortable but street noise can get loud---that is only negative. Spacious room with lots of charm. Will definitely stay again.Genuine Expedia guest review
What an experience of luxury... the service was outstanding. Beautiful rooms, nice dining, and cozy waiting room with a big fireplace. Great location near the waterfront and shopping. I would highly recommend this hotel.Genuine Hotels.com guest review
Excellent location for Capitol Hill and Downtown areas. The town car which takes visitors wherever they want to go in downtown is great.Genuine Expedia guest review
"Beautiful and classic."
This hotel is perfect. I stayed the night for my birthday. The attention from the staff is so thoughtful, I thought we were old friends. I wish I could rate it even more highly. The neighborhood can be interesting, but I bet if you're staying at the Sorrento, you'll be using their excellent valet parking services and cab stand.Genuine Hotels.com guest review
"Perfect Experience ~ As Always"
This was our third stay at the Sorrento. Each one has been memorable because the hotel and the staff are exceptional.Genuine Hotels.com guest review
Was only staying one night during a recent business trip. Hotel accommodated my early check-in (11am) very graciously. However, due to arriving in room shortly after it had been cleaned, there was still a noticeable febreeze/cleaning product scent in the air. The window, though, was kindly left open so that the room would air out. The room was comfortable, […] and the hotel is in a good location. Read moreGenuine Expedia guest review
"Great service and proximity to downtown amenities"
The staff were excellent. I needed a ride to City Hall for business and the hotel provided a complimentary service to take me there in the morning and picked me up promptly when I called in the afternoon. This was great because the hotel is on a hill and any walking to the downtown area is best done in good walking shoes...or the complimentary car. […] They were extremely helpful and courteous. I have told friends who travel to Seattle about the Sorrento and I will be back too! Read moreGenuine Hotels.com guest review
"Be aware of were your room is located"
The hotel itself was tremendous, however either the staff chose to ignore or the message was not passed forward from Hotels.com. This was a 2nd honeymoon and any gesture would have been gratefully accepted. as it was, we were placed in what must have been the noisiest room ever - close to elevator! Not happyGenuine Hotels.com guest review
"The room was very comfortable"
The staff was very polite and helpful I will returnGenuine Expedia guest review
"Great value for the money."
The staff at the hotel was incredible. The room was a little small, especially the bathroom. The bed was not as comforable as I was expecting after the description. We kind of sank towards the middle. Overall it was a great value and we had a wonderful long weekend in Seattle. I would definitely stay there again.Genuine Expedia guest review
"Easy access to hospital"
Great location and convenience. Very clean and spacious.Genuine Hotels.com guest review
"Way up a hill from the convention center"
I had a conference at the convention center. Even though the hotel is only a few blocks from the convention center, the hotel is way up a hill so it wasn't as convenient as I would have liked. Otherwise, the hotel was completely fine.Genuine Hotels.com guest review
"A Classic Hotel, but with a caveat"
This is a wonderful, classic, old hotel. It's First Class except for one thing - one cannot control the temperature in the room. There is no thermostat. They have an old system with zones, and either the heat is on or the air conditioning is on, but never at the same time. My wife and I stayed three nights. The first night the room was so hot, it interrupted […] our sleep. So then we complained and the second night they switched on the air conditioning and it was fine, but the third night, they switched it back to heat and it was again too warm. Read moreGenuine Expedia guest review
Received an upgrade to a small suite but there was no view - only toward the brick wall of the.next building!uGenuine Expedia guest review
Very nice hotel with great service and delicious dining.Genuine Hotels.com guest review
"Beautiful, old hotel."
Great, older hotel, wonderful rooms that are so nice with great beds and bedding. We were very pleased and would stay again. Staff is exceptional.Genuine Hotels.com guest review
"A good experience"
Service at the front desk, at the Hunt Club, from house keeping, and from concierges was friendly, helpful, and efficient. We have stayed at the Sorrento previously, and likely will again. This old hotel, refitted with modern amenities, is up some steep hills, but it is close to downtown, close to fine Frye Art Museum and beautiful Catholic cathedral, […] and there is a hotel town car to help out to and from downtown. And cab fare back up the hills is not expensive. We'll probably be staying at the Sorrento again when in Seattle. Read moreGenuine Hotels.com guest review
The staff was great, everything from the initial greeting to any service provided during out stay was fantastic. The courtesy car service was very convenient to get get quick access to the downtown area. We intend on staying here again in the future. The only hiccup was dirty water from the bar sink faucet, not good.Genuine Hotels.com guest review
The staff was really nice, helpful and accommodating.Genuine Hotels.com guest review
Have spend 35 years global flying so have seen many hotels. This is one of the better ones. Good service, friendly helpful staf.Genuine Hotels.com guest review
"Great Location and Rates!"
I have stayed here 3 or 4 times now in the last 2 years and always enjoy my stay. The rooms I have stayed in have always been upgraded, due to Expedia Elite program! The views can be beautiful, the beds are very comfortable with great and soft linens, the front desk and valet/bell services are first rate. However room service and restaurant unfortunately […] are sub-par. No answer on phone to order- I only ordered dessert both nights for 2 people and we were disappointed with the taste and quality on both nights- Ordered 4 different items and they werent good at all. The jarred chocolate cake has to be removed immediately- Bread puddong was almost okay, Pear dessert was too sweet and Apple dessert was most likely a frozen product and thus not enjoyable. So, stay here for the hotel and its old world charm, location to downtown, pike place, valet and bell service but look to travel outside the hotel to many of Seattles awesome eateries. Read moreGenuine Expedia guest review
"Great hotel and service!"
My wife and I enjoyed our stay. The only complaint was the location (which we knew about prior to the stay). The staff was excellent and helpful and the room accommodations for our pet were much welcomed and appreciated. Thanks Sorrento!Genuine Hotels.com guest review
"Only place I will stay on business to Seattle"
Great hotel. Stay here everytime I come to Seattle on business. Only problem is that I would prefer the coffee machine instead of the press.Genuine Expedia guest review
"perfect location near Pill Hill"
We decided last minute to stay at the Sorrento, and everyone was very friendly and helpful. They even provided toothbrushes and shaving essentials. Music in the bar was relaxing, and we will return again.Genuine Hotels.com guest review
"Nice getaway close to home"
Staff was very friendly and helpful. We had a light dinner in the fireside room and it was very good. The room was comfortable and quiet. We will be back.Genuine Expedia guest review
"Looking forward to another stay!"
Super clean! The linens were ultra plush. When I checked in they gave me a wine cork and tole me it was good for a camplementary glass of wine at either of the bars in the holte. What a cool idea. The building is old but the rooms have been updated so well that I felt like I was in a new hotel. I will stay there again. I want to take my husband there […] for a weekend stay, it is such a romantic place. I loved it. Read moreGenuine Expedia guest review
A lovely and well-kept flavor of a bygone era, the hotel is comfortable and, well.. just plain classy. A treat to share with special ones....Genuine Hotels.com guest review
Excellent value. Great young attractive staff especially in the bar and valetGenuine Hotels.com guest review
I came it to the hotel for a training. I was greeted with a warm smile from Lisa the receptionist. The whole hotel was amazing, people friendly and alwas willing to help. I would stay there again on my next visit to seattle.Genuine Expedia guest review
"Charming old hotel with good service"
Nice, old hotel with lots of charm. Great service. Had live jazz downstairs and we got to enjoy that with drinks, and over dinner. A little far from Pike Place but all the better to walk off the meals.Genuine Expedia guest review
Classy, no BS place. Staff enjoys their job and no pomp and circumstance, reasonably priced.Genuine Hotels.com guest review
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