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This hotel is centrally-located in Singapore’s Financial District, near the central business district. Clarke Quay, Boat Quay, and Singapore Parliament House are within one-half kilometer. The Singapore River and Chinatown are also nearby.
Swissotel Merchant Court has a health club, an outdoor pool, a spa tub, a steam room, and a sauna. The onsite spa at this four-star property offers massage and treatment rooms and beauty services. Business amenities include a business center, wireless Internet access (surcharge), and meeting rooms for small groups. Swissotel Merchant Court has a restaurant, a bar/lounge, and a poolside bar. 24-hour room service is available.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Additional amenities offered include clock radios and slippers. Guestrooms have cable television with pay movies. Business-friendly amenities include multi-line phones, desks, wireless and wired Internet access (surcharge), and direct-dial phones. Bathrooms feature bathroom phones, scales, and bathrobes. Complimentary cribs are available on request. All guestrooms are non-smoking; penalties apply for violations.
Everything was fine. Good service, very convenient location.Genuine Expedia guest review
"Too expensive for what you get"
Most expensive place to eat and drink on the planet. Don't even think about the mini bar without a second mortgage. I hate being gouged.Genuine Expedia guest review
This is hotel is very low standard!Genuine Hotels.com guest review
"Great hotel, great location"
We were very pleased with this hotel. The location -- right on the Singapore River and across the street from the Clark Quay MRT -- is very convenient. There's a great promenade along the river with periodic markers describing the history and significance of places along the way. Many historical sights are within a 15 to 20 minute walk from the hotel. […] There are lots of restaurants close by, a huge shopping center across the street (the Central), and a supermarket in the basement of the Novotel about 15 minutes walk across the river. The hotel itself is very nice. Although we could tell that the tub and nightstands were a bit old, their condition did not bother us because everything in our room was clean and functioned well. The carpeting, bed linens and mattress were nice and seemed relatively new. As in most SE Asian hotels, the bed had a thin down comforter when we would have preferred something lighter. We also would have liked windows screens and a fan so that we wouldn't have needed to use the air conditioner at night. The hotel's Market Cafe had a reasonably priced ala carte menu. Our only complaint about the hotel is what seemed to us the excessively high wifi charge. We solved this by using the internet cafe around the corner. There is also free wifi at Starbucks in the Central shopping center across the street, but you need a Singapore cell phone number to make it work. You also have to provide your passport number, exact hotel address including room number and a lot of other info. Read moreGenuine Hotels.com guest review
"If I go back , I will stay again in this hotel difinitly ."
Great hotel with excellent service , staff, location, food and spaGenuine Expedia guest review
"Disappointing Hotel in a Great Neighborhood"
If location were all that mattered, Swissotel Merchant Court would be a great place to stay. It is adjacent to Clarke Quay, an entertainment district with dozens of great restaurants and bars. Unfortunately, the hotel makes no effort to provide a satisfying experience for its guests. The facility is old and not very well maintained. Guests are greeted […] by a musty, moldy odor in the lobby. My room was on the third floor, and the noise from the revelers on the street was a real problem. I arrived at 1 a.m. after flying for 21 hours from the States, and the drunks and partiers outside did not quiet down until after 5 a.m. This was true for each of the 3 nights I was there. Even during the daytime, the normal street noises are problematic. The room itself was nothing special. The furniture was old and tired. The service at the hotel was indifferent. This hotel seems to have decided that people will stay there because of the location and that it does not need to make an effort to make its guests comfortable. Read moreGenuine Hotels.com guest review
"Swissotel Merchant Court- Great locale, iffy rooms"
For the price you pay to stay in hotels in Singapore, the hotel overall was definitely not bad. The Deluxe Room itself we stayed in was not as clean as I'd expect from a 4-star property like this hotel claims it is but the rest of the property was really nice and well kept. I do wonder if they are aware that jacuzzis are supposed to be hot since it […] was as freezing as the pool was, even with the jets on. We were very disappointed with that since we were looking forward to soothing our tired bodies from walking everywhere. You absolutely cannot beat the location of this hotel with it being on the river next to all the shops and next to an MRT station. I do not recommend the food at the Blue Potato (they butchered an American classic for me) but the Market Cafe buffet was tasty and offered a diverse selection with American and local fare. If you are looking for a soft bed, you may have to look to visit another country since everyone I knew that visited and stayed in other hotels also had rock hard beds like we did. I believe it may be an Asian culture thing. Also, maybe it was because we didn't have a suite, but the TV and channel options definitely needed some overhauling. Read moreGenuine Hotels.com guest review
Clean, safe, central location. Beautiful hotel.Genuine Expedia guest review
"Somewhat of a let down"
I was excited to stay at this hotel as it was recommended by friends. Everything was ready when we checked into the hotel. Upon reaching our floor I noticed the smell of cigarette smoke on our floor. Our room also smelled of smoke. We had requested a non-smoking room, and received a non-smoking room but it was on a smoking floor. We had to change rooms […] the next day and I was not impressed with the customer service. It was a lot of work to re-pack and unpack after 1 day at the hotel. My other complaints, a free paper is not provided at the room. Also there isn't any complimentary water in the room. The worst thing is the internet is $30 SGD a day. That is extrememly high price. Internet should come with the room. I feel that for the price there are much nicer hotels in the Marina distirct with better customer service and better amenities. The best thing about the hotel is the location. It is right in the heart of Clark Quay and a short walk to Boat Quay. It is right next to an ATM and the MRT. It is a short walk to Chinatown. The pool is really nice also. But I can't recommend this hotel. Read moreGenuine Expedia guest review
"Great service in Exec room"
Great location for the sites, smallish but adequate rooms. The service in the Exec Centre was well worth the upgrade.Genuine Expedia guest review
"Swiisotel Merchant Court"
This hotel is perfectly situated in the most attractive part of Singapore. The start of the river close to, and in between, Chinatown and Raffles.Genuine Hotels.com guest review
"A Good Choice"
Excellent location right by the Singapore river and two blocks from ChinatownGenuine Expedia guest review
"Cool Place to stay"
Excellent location in Clarke Quay, very nice decor in the hotel. staff very helpful and very nice, nothing was too much trouble to them. the whole hotel is spotlessly clean.. Crockery at breakfast in dire need of replacing, cups dirty, & plates, bowls ect cracked and chipped, breakfast bar area far too congested,Genuine Expedia guest review
"Comfortable hotel with an ideal location"
The main selling point of this hotel is its central location... very close to Clarke Quay, adjacent to the MRT station exit B. It's convenient to walk along the Singapore River, visit the Colonial district and go to Chinatown. There also is a shopping Mall right across the street. The room itself was spacious and comfortable. I would recommend the […] business advantage package for this hotel, it's a bit pricier but it includes complimentary (wired) internet. Wifi, however, is available for a surcharge and can be quite costly. The amenities were typical of a 4-star hotel. For sure, the hotel was nothing too pretty, I personally found the contemporary "Swiss" design of the rooms a bit odd and slightly tired. Likewise, while the service is certainly professional, it's nothing special either. In conclusion, I would definitely recommend this hotel for its ideal location and solid standards. Read moreGenuine Expedia guest review
"bad price/quality ratio. NOT impressed"
check in took very long and when entered the room, only 2 small seperate beds as usual where in the room, while we clearly asked for 2 large beds for 2 adults and 2 young children! it took again 1 hour to arrange this. Bad price quality ratioGenuine Expedia guest review
Convenient for taxi service. Well appointed. Overpriced restaurant but others readily available.Genuine Expedia guest review
"Nice location good price"
Great location at reasonable price. Satisfactory on guest service, hotel room and facilitiesGenuine Expedia guest review
"One of THE best Singapore hotels in my opinion"
I have stayed at this hotel several times with my husband. The facilities are very good, the food and beverage options excellent (I can recommend upgrading to the executive club package) and the staff are attentive and professional. The best feature is the location right on the river opposite Clarke Quay and Central shopping centre, also connected to […] the MRT. I can highly recommend considering this hotel for short term stays. Read moreGenuine Hotels.com guest review
Good size room, comfortable king size bed, excellent location at Clarke Quay, ideal hotel for a stop over en route to Australia.Genuine Hotels.com guest review
"Awful room and no coffee"
The room was not good, we did not get what we paid for, they offered two single beds when I booked a queen.Genuine Hotels.com guest review
"Better than Marina Bay Sands"
We chose this hotel using Hotels.com because it was close to Clarke Quay. What a magnificent choice - this hotel really does know the meaning of service and is a quality place to stay. We would recommend it to anyone wanting a central location (it is also very close to an MRT station). On checking in we met the duty Manager (Noah) who was exceptional. […] We subsequently spent a couple of days at Marina Bay Sands after staying here and were kicking ourselves beause the Swissotel Merchant Court was so good. Read moreGenuine Hotels.com guest review
i choose this hotel for its location and it was very good, staff very helpful & friendly, within walking distance for lots of placesGenuine Hotels.com guest review
The hotel room looks a little run down for a five star hotel, and there's mold in sink but the location is prime service acceptableGenuine Hotels.com guest review
"Very Convenient Location"
Good location as Clark Quay river side. Hotel is very clean and I think it was newly renovated. Room is good size for two people for comfort stay. Shower nozzle was not good for water pressure. That was the thing I only disappointed.Genuine Hotels.com guest review
"excellent hotel in Singapore"
This was my first time in Singapore. Overall I'd say it's an expensive city for visitors but I was only there for two nights. The Swissotel is well-priced for middling budgets like mine, but caters well for all budgets. There's a beautiful swimming pool and all the staff were very helpful and efficient. We blew in jet-lagged from Paris and appreciated […] a sound, uninterrupted sleep until 1:30 pm in a dark, quiet room. The staff understand what you need. It's a well-run hotel. Swissotel is well-located in an attractive area with good walking to everywhere. Taxis in Singapore are excellent value, but I found food in Singapore to be expensive. Everything imported, I guess. Coffee addicts beware. It was hard to find a good cup in Singapore. (Please note: I didn't try dining or coffee at the hotel. Dining in Singapore is expensive.) We're from New Zealand and through extensive travelling I've discovered we're good at coffee in NZ. Spain is good, but Italy and France are disappointing. LIkewise the USA and Canada where Starbucks is as good as it gets. In New Zealand we scoff at Starbucks. Read moreGenuine Hotels.com guest review
Enjoyed the stay totally. Excellent bed. Brilliantly located next to many restaurants at Clarke Quay. Location to Chinatown excellent Convenience 7/11 shop next door made it easy to purchase an ezilink card for use on public transport. MTR right next to hotel made it so easy to get around. Staff at hotel were engaging warm and friendly. I don't normally […] buy from the gift shop but did this time just one item. Not at all overpriced for silk shirt I wanted as a last minute gift. Would not hesitate to return to this hotel when next in Singapore. Read moreGenuine Hotels.com guest review
I enjoyed this hotel, however I thought the room was a bit small for an executive room.Genuine Hotels.com guest review
All in All - Excellent.Genuine Hotels.com guest review
"Classic Room = Tired"
Last time we stopped in this hotel was 10 years ago, we were very impressed at the time, but as with most things, age takes it's toll. We had to move from a classic room as it was yellow with age. House keeping we're slack to clean the rooms and left dirty plates there. Won't be going back.Genuine Hotels.com guest review
Lovely hotel in a great location adjacent to MRT station. Swimming pool is really good although not a lot of sunbeds if it is busy. Staff were courteous and helpful too. I would definitely stay at this hotel again.Genuine Hotels.com guest review
Not the most modern, but all things considered a very nice stay. Concierge most helpful in arranging golf and booking online for return flightsGenuine Hotels.com guest review
Enjoyed the location, pricey hotel for what you get.Genuine Hotels.com guest review
very comfortable hotel in good and central location. Received great servive from all staff.Genuine Hotels.com guest review
"Nice hotel in a good location"
The hotel was in a great location with lots of restaurants close by and easy access to all the main attractions that Singapore has to offer. The hotel itself was nice, although the pool was being renovated during our stay and so was partially closed with workman around constantly. Additionally our room had no view at all which was disappointing. Overall, […] good value for the price and the hotel is in a nice location. Read moreGenuine Hotels.com guest review
The location of Swissotel Merchant Court was so convenient because we were right on the river, close to masses of restaurants, bars and shopping plus the riverwalk is right at the door. We also used the MRT to get to and from the airport which was a real bonus. The room, especially the bathroom, could do with an upgrade but overall the location made […] us very happy with our hotel choice. Read moreGenuine Hotels.com guest review
"Way better than we expected, a very good location"
Enjoyed the proximity to Clarke Quay and the pool.Genuine Hotels.com guest review
"Great location, comfy room and superb service"
Was there to spend the anniversary with my boyfriend - definitely made the staycation a very memorable one for us!Genuine Hotels.com guest review
Enjoyed weeks stay at the hotel. Room was spacious corner room, very comfortable bed and excellent bathroom facilities. Only negative was lack of free WiFi - a standard for most hotels we have stayed at during last few years (around the world). Convenient to MRT (metro rail service). Staff friendly and informative.Genuine Hotels.com guest review
"Good Singapore Hotel"
I would certainly return to the Swissotel again.Genuine Hotels.com guest review
MRT just outside of the hotel which was super convenient. Amenities were amazing from the chocolates to the coffee to the linens. Well done! The bathroom was nice and bright. I really enjoyed my time here. Will visit again. I chose this hotel over the Marina Bay Sands.Genuine Hotels.com guest review
Good location,near train station,have many restaurant around hotel,Genuine Hotels.com guest review
While i was checking in, in front of me, a couple was given complimentary upgrade, no upgrade for me? I asked for the same to the reception girl but she did said unfortunately she cant do that, but she provided me with complimentary breakfast, next morning when I am going for a breakfast, look what i found? Sorry sir you need to sign the bill as you […] are not listed for complimentary breakfast on our list? Can u check with reception? I went to reception and was advised that the girl might have made a mistake. I was given a room on second floor facing exactly the clarke quay bridge, I requested to swap room to a quite room in the morning 6-30 as i couldnt sleep all night due to room being on clarke quay, it took more than 8 hours to swap room? Read moreGenuine Expedia guest review
"Right standard for price"
I enjoyed staying at this hotel for 5 days. It was well located and near an MRT station. It was very clean and the staff were all very polite. I had most of my breakfasts in the Executive Club but tried the restaurant one morning for a change. There was more variety but the quality was unexceptional and the service was extremely poor - I had to find […] someone and ask for a coffee and then chase some milk. When I popped in for a snack one evening, I waited forever and then the food was terrible. The bed and pillows were very comfortable. The pool wasn't deep but it was large enough. The jewellry shop in the foyer is surprisingly reasonable but I only discovered this after I had been ripped off elsewhere. I had a pedicure in the hotel and it was very good. Not cheap but a higher standard than most of the alternatives. Read moreGenuine Expedia guest review
excellent, good serviceGenuine Hotels.com guest review
"A tired, once gracious old lady"
I have been staying at this hotel for over 15 years and have watched it progressively decline. Poor maintnance standards and a tired, old facility make the hotel now much less attractive. There are much better value options in Singapore.Genuine Expedia guest review
"Good Location - easy to get to most places in Sing"
Good hotel we stayed in 2 room types Classic and Advantage. Hotel is in the process of refurbishmentGenuine Hotels.com guest review
Station so close, made travel easy. Staff extremely helpful. Thanks for Kenny's birthday cake.Genuine Hotels.com guest review
"Best Of The Best Hotel"
I like the location of this hotel very much. Because is so near to MRT (Clark Quay) station. The hotel room (room no.902) view which Iam staying is wonderful overlooking Clark Quay. I really have a pleasant stay there and I would highly recommend this hotel.Genuine Expedia guest review
"Great hotel for a Singapore visit"
Staff couldn't have been more helpful and friendly. The hotel is well located for many local restaurants and bars at Clarke Quay and Boat Quay, plus many other points of interest within walking distanceGenuine Expedia guest review
"Good view & experience"
Good experience to stay. Around Hotel, there are so many restrants & bars beside river.Genuine Expedia guest review
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