Great when I travel for business. Free WiFi should be standard however!!Genuine Hotels.com guest review
"Convenient and fabulous!!"
Our stay was wonderful - Friendly & accomodating service/staff...Room was clean and comfortable - Never heard neighbors or other guests...Beautiful decor...Walking distance to shopping and restaurants...We would definitely stay again!!Genuine Hotels.com guest review
"Very Nice Place To Stay"
The overall room and hotel were excellent! Front desk staff pleasant and helpful. I did have dinner at The Grille on Saturday night and the staff seemed less than qualified for such a nice establishment. At breakfast the next morning, that was even more evident. The meals that my friend and I were served were very, very bad! I had only 1 bite, and returned […] it to the kitchen. A manager did apologize for our dislike of the food and offered us any items from the "cold" side buffet, but we declined. Other than that, it was great! If it wouldn't have been 40 degrees out, I would certainly have enjoyed a dip in the pool! Read moreGenuine Hotels.com guest review
All of the hotel employees from the front desk to the restaurant were exceptionally helpful despite the fact it was New Year's Eve. Each provided good advice and seemed genuinely interested in making sure my boyfriend and I had a great time in Charlotte. I'm afraid we kept them busy calling around to see if businesses were open-- and it was thanks to […] them we had a fun New Year's celebration. Read moreGenuine Hotels.com guest review
we stayed for the night. the staff was very friendly and helpful. the rooms were neat and clean. the bed and pillows were so comfortable :)Genuine Hotels.com guest review
I stay here every Christmas and it feels like going home. The smell of cinnamon greets you as soon as you approach the lobby and you know it's going to be a cozy experience. My daughter always looks forward to room service and was so excited to call and order herself this year.Genuine Hotels.com guest review
Nice hotel, plenty to do in the area.Genuine Hotels.com guest review
"Charlotte - South Park Marriott"
Excellent smaller hotel very conveniently located for South Park and its shopping, restaurants and offices. Very good service with a friendly welcoming attitude.Genuine Hotels.com guest review
Very nice. Had a problem with the shower and a staff member was at our door in minutes when problem could not be quickly resolved we were moved to an upgraded room. Desk staff did a great job with check in and directionsGenuine Hotels.com guest review
"Great Experience, Service, and Hotel."
Everything about the stay was great. Staying near the South Park mall and surrounding eateries is great. The hotel is very nice and the staff is great. Security guy walks the parking lots and everything inside is very classy. Doesn't feel like an ordinary hotel - that's what I want.Genuine Hotels.com guest review
The hotel staff were outstanding and so attentive! Our room was comfortable and perfect for our little girls get-a-away! I would certainly stay there again!Genuine Hotels.com guest review
"Great Hotel. Great Value."
What a great hotel. Super clean and very nice. Rooms remind me of some of the finest 5 Star hotels I've been to.Genuine Hotels.com guest review
Nice hotel, convenient and they offered us champagne and chocolate covered strawberries as we were checking in. Staff very friendly .Genuine Expedia guest review
"soccer tournament weekend"
We really enjoyed our stay here..especially so close to the mall helped the other kids with entertainment..perfect locationGenuine Hotels.com guest review
Everything was perfect. Large room with fireplace. We had water & towels waiting on us after our run, and also had champagne & chocolate covered strawberries Friday evening.Genuine Hotels.com guest review
"Best Room - Worst Pillows."
The room was incredibly comfortable with luxury linens however the pillows were those odd sizes of too big and too small making for a very uncomfortable sleep. It was impossible to sleep on the odd shaped pillows especially if you sleep on your side. Side Note: There is a really nice gym with sauna!Genuine Hotels.com guest review
I stayed here for my birthday weekend. I enjoyed every minute of it. My friends and felt very welcomed. The staff meet is at the door to offer assistance. The room was clean and beds were absolutely soft. I was only about 10-15 mins away from downtown. I had a great experience.Genuine Expedia guest review
"One year anniversary"
Our whole weekend experience @ Marriott Southpark was nothing but excellent. We have already decided to return, and have shared our experience with family & friends. The staff was excellent times five. We had a grand time.Genuine Expedia guest review
Upon being overbooked at another hotel in downtown Charlotte. We were moved to this hotel and we were pleasantly surprised with all of the amenities and the amazing hospitality of the staff. Nice rooms, great location and extremely friendly and helpful staff. We will definitely stay here again.Genuine Hotels.com guest review
Convenient parking. Very helpful personnel throughout.Genuine Expedia guest review
"Perfect hotel in the middle of a fun city Charlott"
Amazing service and great amenities and a great value.Genuine Expedia guest review
it was excellent. i had to obtain some material, sign it and return it by Fax. The hotel staff was extremely helpful and guided me through the process and assisted me.I have always had excellent service at the hotel and enjoyed staying there.Genuine Hotels.com guest review
Great hotel in an excellent location in the popular South Park Area of Charlotte.Genuine Hotels.com guest review
"Excellent value hotel"
This is a very comfortable hotel with an attentive staff.Genuine Expedia guest review
"Close to shops and restaurants"
My stay at this hotel was wonderful! The service I received during my stay was exceptional. I would definitely recommend this hotel. The rooms were clean and neat.Genuine Hotels.com guest review
"Great location and friendly staff"
The hotel was in a quiet location, but not far at all from the city. The hotel staff was very friendly and gave great recommendations for things to do in the area. My only complaint is that the rollaway bed we requested had stains on the sheets. Besides that, it was a great hotel experience. I'd definitely stay there again.Genuine Expedia guest review
"Very nice hotel. Fabulous location!!"
Wonderful stay. Lovely Hotel. Would definitely stay there again.Genuine Hotels.com guest review
"convient to shopping"
very safe, and easy to get to from shopping mall, bar food greatGenuine Expedia guest review
The staff was very friendly and helpful! Very pretty hotel!Genuine Expedia guest review
"Safe friendly area"
Close to great shopping and good food. Very gracious staff and safest area of Charlotte. Would highly recommend.Genuine Hotels.com guest review
"Very nice, kept up well, and great staff amenities"
The staff was very helpful in every way. The hotel was very clean, smelled great and was top of the line.Genuine Expedia guest review
"Pay for Wifi?"
Overall hotel was clean and comfortable. The only negative, they charge for WiFi! Really? Today you can go almost anywhere and get free WiFi. Disappointed.Genuine Expedia guest review
"Great Value and Location"
This was the perfect place for us to stay while visiting Charlotte for a lacrosse tournament. It's comfortable, clean and convenient to plenty of restaurants and shopping. The staff was quite friendly and helpful. We will certainly return.Genuine Expedia guest review
"Treasure of Charlotte"
I was very impressed with both the decor of the hotel and the staff. My only complaint is that I wished I could have stayed more than 1 night.Genuine Hotels.com guest review
"Three Stars for Their $13 WiFi Grab"
The hotel is in a nice location both in proximity to key features of the city and also in that it's in a quiet shady area but close to a major mall and restaurants. The hotel is older but generally maintained. I should call out the rather poor/dated tile work in the bath. It needs updating. It's clean but slathered in caulk in order to cover gaps and […] fill apparent voids. The beds have a special name (can't remember) that implies they are comfortable. They are not. They are pretty much run of the mill mattresses. Hard, unforgiving and not much in the way of conforming or supporting. Still, overall, not too unreasonable. I feel like a good hotel, say a 4, is one which does everything well and nothing wrong. This Marriott would be that except for the mentioned bathroom issues and the $13 per nigh surcharge for internet access. I can't think of another line that charges for high speed wireless access anymore. Not only is Marriott charging, they're 30% higher than hotels were charging years ago. In the grand scheme it's just another $13 but come on. Even McDonalds has free wifi now. What gives? Is this a desperate attempt to make a couple more dollars? Sure seems like it. Wasn't a huge impact to me but it was enough for me to drop them to a solid 3 Star rating when they otherwise might have been a 4 Star. Read moreGenuine Expedia guest review
"Excellent hotel for the money"
This hotel is close to the best shopping and dining in Charlotte. I've been to Charlotte several times and this is the best location and the best hotel around. I can't wait to stay here again.Genuine Expedia guest review
Typical.... Nothing specialGenuine Hotels.com guest review
This is our third stay at this hotel and our stays get better and better. The staff are extremely courteous. I would like to complement in particular the restaurant staff this time. They were wonderful! The breakfasts are delicious too. This hotel is beautiful and so clean. We loved the patio. The quality of service is second to none. We will definitely […] stay here again. Read moreGenuine Hotels.com guest review
"What a let down.... Big. Dissatisfaction."
We were expecting a 3 star property and instead found this to be on par with a holiday Inn or very standard budget hotel. The cleanliness was only surface level, details had been neglected long ago in the room ( air vents, picture frames, light bulbs and inside lamp shades hanging with dust. Bathroom shelving, vanity & corners filthy). Mildew growing […] on bath wall and ceiling. Stuffy - poor airflow. Greatly lacked attention to detail. Breakfast was mediocre. A step above a budget experience. Mattress was soft lumpy mess. I would have fared much better at a Hampton Inn or commuter business hotel. Much to do about nothing! Am a frequent Marriott customer and can only say this totally " missed ". Read moreGenuine Expedia guest review
"BRING YOUR EAR PLUGS"
The HVAC system was loud all night long, I could tell where the noise was coming from and either could the staff. So much so they remove the refrigerator from the room. I barely got 5 hours of sleep.Genuine Expedia guest review
You only accept what you want to hear,if I say what was my experience you don't accept because it's no good for your business ,it's not the right way to manage the business ,you need to evaluate what is wrong.The true is just one. JairoGenuine Hotels.com guest review
"Southpark Marriott Charlotte"
Very nice hotel and staff, I was pleasantly surprised at how nice everything was at the hotel. Would stay there again hands down.Genuine Expedia guest review
Very comfortable hotel in a great location in central Charlotte. Very close to a number of good restaurants and some of the best stores in Charlotte... The beds are very comfortable and the service was above average as well. I will definitely be back on my next overnight trip to Charlotte.Genuine Hotels.com guest review
This hotel provides a special welcome and excellent accomodation. It is a special value to include the breakfast in this package, as it was an enjoyable experience. All personnel, from porters to front desk to the restaurant truly give the feeling of special service.Genuine Hotels.com guest review
"Top notch service location and food at Southpark."
Stayed for 2 full days and one night. Entire staff we interacted with (8-10) was very professional and friendly. Food was surprisingly excellent. Had multple items from restaurant over the two days.Genuine Expedia guest review
"Great hotel to shop at the mall and enjoy Charlott"
Excellent staff,could not find any thing to complain about.Genuine Expedia guest review
My husband and I were very impressed withthis hotel...... will stay again when we travel back to Charlotte NC.Genuine Hotels.com guest review
"South Park was very nice."
Tremendous service, nice hotel, and professional staff. Well recommended.Genuine Hotels.com guest review
"Great Location to South Park Mall"
Enjoyed it very much. Particularly enjoyed the fitness center. The hotel provided many amenities in the fitness center. Would definitely stay again.Genuine Hotels.com guest review
Wonderful!Genuine Hotels.com guest review
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