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  • Viceroy Santa Monica
  • All hotels in Santa Monica, California, United States
All hotels in Santa Monica, California, United States
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1 room,  2 adults 
Adults Children
Room 1:

Viceroy Santa Monica - Santa Monica

34.008113, -118.490961
4 stars
1819 Ocean Avenue, Santa Monica, CA, 90401 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $330 $280
available on 05/26/13
Price Match Guarantee
4.2 225 5

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    Viceroy Santa Monica
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Viceroy Santa Monica

    • Original Muscle Beach Hotels - Santa Monica 340 yards
    • International Chess Park Hotels - Santa Monica 420 yards
    • Santa Monica Pier Hotels - Santa Monica 610 yards
    • Santa Monica Place Hotels - Santa Monica 840 yards
    • Santa Monica College Hotels - Santa Monica 1.2 miles
    • All landmarks in Santa Monica

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    Overview of Viceroy Santa Monica - Santa Monica

    Location.
    Just 2 blocks from the beach and famed Santa Monica Pier, the bold and dramatic Viceroy appeals to cosmopolitan guests in the recording, entertainment, and fashion industries – and tourists who want to drink in the funkiness of the surrounding area.

    Hotel Features.
    The lobby and gathering areas feature dramatic décor: over-sized white chaise longues, high-backed chairs, deep sofas, and glass cocktail tables. In addition to offering 24-hour room service, the Viceroy is home to the French-California cuisine of Whist restaurant. What's more, the boldly designed Cameo Bar entertains guests with private outdoor dining cabanas surrounding 2 outdoor pools - a prime location for celebrity watching.

    When not watching for stars, you can work out in the hotel's 24-hour fitness center, which is stocked with the latest cardio and weight-training equipment. After your workout, you can relax with massages or in-room beauty and spa services. Need to stay connected? Wired and wireless Internet access is available in public areas for an additional fee. An onsite library with computers is available as well.

    Additional perks include sparkling wine upon arrival, as well as a 10% discount at the restaurant. In the mornings, you can enjoy a selection of coffees, teas, and homemade pastries.

    Guestrooms.
    The Viceroy's 162 guestrooms feature flat-screen TVs, CD and DVD players, Italian designer linens and bathrobes, down comforters and pillows, fully-stocked minibars, wired and wireless Internet access for a surcharge, and ocean or pool views. Marble bathrooms come complete with separate vanities, pedestal sinks, and upscale complimentary English toiletries. Berber carpets, yellow vinyl benches, and green silk chairs make the Viceroy's rooms more than just the typical beach hotel rooms. Rooms also include blackout drapes/curtains, climate control, desks, electronic/magnetic keys, iPod® docking stations, and windows that open. Daily housekeeping, complimentary newspapers, wake-up calls, and rollaway beds are available on request.

    Image of Viceroy Santa Monica, Santa Monica
    4.2 out of 5 Excellent (225 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We paid extra for an ocean view with a balcony, there were glass doors that did open all the way but there wasn't really a balcony. We were able to see... the ocean but it wasn't exactly what I expected. Our room did face the ocean directly, but there was a lot in the foreground. That being said the room was clean, comfortable and the room service was prompt. Early in the night the waitstaff at the bar seemed a little overwhelmed, most likely because of the private party that was being held. Overall a good experience. Reviewed by a Hotels.com guest on Mar 5, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $280
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    City View King

    One King Bed Ocean View Accessible

    One King Bed City View Accessible

    One King Bed Partial Ocean View Accessible

    Deluxe One King Bed

    Partial Ocean Doubles

    One King Bed Accessible

    Partial Ocean King

    One Bedroom Empire Suite

    Grand City King

    City View Doubles

    Ocean View Doubles

    Grand Ocean King

    Ocean View King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 3 PM
    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • A resort fee is included in the total price displayed.

    Amenities

    • General
    • 24-hour fitness facilities
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Number of floors - 8
    • Restaurant
    • Suitable for children
    • Swimming pool - outdoor seasonal
    • Total number of rooms - 162
    • See more facilities
      • Computer station
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Complimentary toiletries
      • Daily housekeeping
      • Designer toiletries
      • DVD/VCR
      • Hair dryer
      • iPod docking station
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Refrigerator
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Complimentary newspapers in lobby
    • Concierge services
    • Doorman/doorwoman
    • Multilingual staff
    • Parking (surcharge)
    • Safe-deposit box at front desk
    • Valet parking
    • Business & Event
    • Audiovisual equipment
    • Business services
    • Library
    • Multiple large conference rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Renovation information

    The following facilities are closed seasonally each year. They will be closed from 23 September to 28 September:

    • One of the swimming pools

    Dining

    Whist - This lobby-level restaurant features padded gray banquettes, bright green chairs, tables set with white linens, and a wall display of 5 crockery shelves. Outdoor dining is available. Open for breakfast everyday, lunch Monday through Friday, and dinner Monday through Saturday.

    Cameo Bar - This mirrored-ceiling lobby bar is furnished with eclectic seating arrangements: large white chaise lounges, high-backed chairs, low padded benches, glass cocktail tables, and a marble bar. Cocktails and lighter fare are also available in outdoor dining cabanas. Happy hour is offered Monday through Friday from 4-6 PM.

    All guests can enjoy a 10% discount at Whist Restaurant, welcome sparkling wine upon arrival, and a morning selection of coffees, teas, and homemade pastries.

    Recreation

    One block from Santa Monica Beach, and 1 mile from Venice Beach, this hotel provides numerous recreational opportunities offered by these Southern California beaches.

    Other recreational activities can be enjoyed on site thanks to 2 outdoor swimming pools, and a 24-hour fitness center with fitness classes, free weights, and the latest cardio equipment. Furthermore, a variety of seasonal entertainment programs and seasonal pool offerings are available on site (as programmed or subject to availability).

    The recreational activities listed below are available either on site at Viceroy Santa Monica, or near the hotel in the Los Angeles area; fees may apply.


    Please note: Pools will be closed early on March 25th, June 22nd, August 23rd - 24th, and September 28th, 2013.


    • Bicycle rentals on site
    • Running track/path nearby
    • Surfing/boogie boarding nearby
    • Volleyball nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Valet parking fee: USD 35 per night (in/out privileges)
    • Pet fee: USD 100.00 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Santa Monica, California, United States
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    34.008113, -118.490961
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    Viceroy Santa Monica Beach Cities

    A short guide to Beach Cities

    Life is a never-ending summer in LA’s Beach Cities. Redondo Beach and surfing are forever intertwined. On weekends, many Angelinos head to Santa Monica to relax in the ocean and hang out at the Third Street Promenade. The Getty Center, an art-world powerhouse, is nestled in the nearby hills north of Brentwood. Santa Monica’s neighbor, Malibu, is home to The Getty Villa and its antiquities.

    see all hotels in Santa Monica

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Original Muscle Beach - 300 yards
    • International Chess Park - 400 yards
    • Santa Monica Pier - 600 yards
    • Santa Monica Place - 800 yards

    0.50 - 1.0 mi

    • Main Street Santa Monica - 1000 yards
    • Third Street Promenade - 1200 yards
    • Santa Monica Beach - 1300 yards

    1.0 - 3.0 mi

    • Santa Monica College - 1.2 miles
    • Venice Beach - 1.3 miles
    • Montana Avenue - 1.6 miles
    • Santa Monica Airport (SMO) - 2.4 miles

    3.0+ mi

    • Los Angeles International Airport (LAX) - 6.7 miles
    • Hawthorne Municipal Airport (HHR) - 11 miles
    • Van Nuys Airport (VNY) - 15 miles
    • Burbank Bob Hope Airport (BUR) - 15 miles
    • Compton - Woodley Airport (CPM) - 16 miles
    • Torrance Airport (TOA) - 17 miles
    • Los Angeles Commerce Business Plaza Heliport (JBP) - 19 miles
    • Pasadena, CA, United States (JPD-Pasadena Heliport) - 22 miles
    • Long Beach Municipal Airport (LGB) - 24 miles
    • El Monte Airport (EMT) - 27 miles
    • Fullerton Municipal Airport (FUL) - 31 miles
    • Industry Hills Heliport (JID) - 32 miles
    • Santa Paula Airport (SZP) - 40 miles
    • La Verne Brackett Field (POC) - 41 miles
    • Avalon Airport In the Sky (CIB) - 42 miles
    • Orange County John Wayne Airport (SNA) - 43 miles
    • Oxnard Airport (OXR) - 43 miles
    • Upland Cable Airport (CCB) - 47 miles
    • Palmdale Regional Airport (PMD) - 48 miles
    • Chino Airport (CNO) - 48 miles
    All hotels in Santa Monica, California, United States
    Reviews
    • All (225)
    • Business (19)
    • Romance (25)
    • Family (42)
    • Friends (17)
    • Other (122)
    4.2 / 5
    Excellent

    Score breakdown (from 225 reviews)

    • 5.0
      (107)
    • 4.0
      (74)
    • 3.0
      (25)
    • 2.0
      (13)
    • 1.0
      (6)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.3
    • Condition
      4.3

    Reviews: Overall

    • <Previous
    • Page 1 of 5
    • Next>
    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Meggan
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Ocean View"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We paid extra for an ocean view with a balcony, there were glass doors that did open all the way but there wasn't really a balcony. We were able to see the ocean but it wasn't exactly what I expected. Our room did face the ocean directly, but there was a lot in the foreground. That being said the room was clean, comfortable and the room service was […] prompt. Early in the night the waitstaff at the bar seemed a little overwhelmed, most likely because of the private party that was being held. Overall a good experience. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Steve
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Pricey Fee's"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My boyfriend and I really loved this room for our 1 year anniversary. The staff was amazing and they even sent up complimentary chocolate covered strawberries. The only thing I didn't like was all the extra charges for anything and everything. We asked the concierge where we should go on Hollywood Blvd and we were charged a $4 fee and also a $15 fee […] without notice, we talked to him less than 5 minutes. We used his service twice and was charged a total of $40 plus tax. Although he found us an amazing Italian restaurant we would like to have had notice of the charges beforehand. Read more
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Classy hotel close to the beach and 3rd street"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff is great and rooms are beautiful and well kept
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    Jan 2, 2013
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Fabulous design, great service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Just walking around the hotel is a feast for the eyes. The bar was a fun place to hang and eat, noise level was bustling, but not too loud to have a conversation. Only downside was that the "ocean view" rooms didn't really deliver a view.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Upscale, modern hotel in the second row"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Viceroy is a very upscale hotel with pretty modern design. It is located one block away from the beach, but with really easy and quick access to the beach.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Good for business and families with older children"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice stay. Adequate and polite but nothing over the top.
    Genuine Expedia guest review
    Other trip
    Nov 1, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Oct 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great!
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good
    "Disc jockey ruined our sleep."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The service was great. The surrounding area was nothing but construction. Visually not attractive on the outside because of that. The music a night from the disc jockey was just not acceptable. We were not happy and wuld not stay there again.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Johanna
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is great in regard to cleanliness, up to date amenities , and friendliness of staff. If one is into a night scene, this is a busy hub. If your into relaxing at night, this might be too busy.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    EC
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Absolutely wonderful"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything about our stay was superb. The staff were courteous and extremely accommodating. The decor was gorgeous and the room very clean and in wonderful condition. I would definitely stay here again, and would recommend this hotel to anyone. Although we didn't use the pool, it was also upkept very well and was a beautiful area.
    Genuine Expedia guest review
    Other trip
    Sep 8, 2012
    Sarah
    US

    Viceroy Santa Monica - Santa Monica
    1.0 / 5
    Poor
    "4 Stars.....NO WAY!!!!"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    We have stayed in countless hotels over the years, but I must say that The Viceroy was the most overpriced hotel I have ever stayed at. The rooms and beds were old and outdated. They put money into the lobby and left everything else the same after this hotel was purchased from Howard Johnson hotels(or another cheap chain). You could ever feel the springs […] in the mattress when you laid down. The staff was nice, but that's the only positive I can say for spending as much as I did. Read more
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    JM
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Wonderful Weekend Getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Booked the Viceroy for the Labor Day weekend just to get away for a few days.There are obviously so many hotels in Santa Monica to choose from so we had difficulty deciding. We will not have any decision problems in the future. The Viceroy staff more than met our expectations, and the hotel was immaculate. Many thanks to James and his team-we will see […] you again next time we stay in Santa Monica! Read more
    Genuine Expedia guest review
    Other trip
    Sep 3, 2012
    Stan
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Beautiful pool and bar area."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed recently at the Viceroy after much research between this hotel, The Shore, Shutters and the Oceania Beach Club. The hotel is beautiful. Check in was very quick and although it was only 12:30pm we got to check into our room straight away. Problem was they didn't advise us that the room was a specific disabled accesdible designed room so the […] bathroom was set up for wheel chairs and the shower sprayed all over the room and no where to hang towels. When we enquired we were told it was because that was all that was available when we checked in. But could be moved the following day. We did prefer our new room, another Standard Oceanview room. Room was lovely, nice bathroom products and robes. I would have liked a nightly turn down service with fresh towels, water and chocolates though as we do usually receive in other lovely hotels. Pool and bar area is gorgeous, so quiet and exclusive. Great location close to beach and shopping. A lovely few nights in Santa Monica but I might choose another hotel next time just to compare. Read more
    Genuine Expedia guest review
    Other trip
    Aug 26, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good
    "Looks cool feels like they would rather you LEAVE!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    I love the Viceroy brand and quality, however this hotel location lacks nearly everything a Viceroy is about!!!!! I have stayed at the Viceroy in Anguilla and Palm Springs over the past 10 years to give me a good basis of comparison. Addressed discourteous staff in the evening regarding an attempt to reserve a dining table at their restaurant. The […] guest relations manager had no immediate solution other than stating they has a wedding happening and this could be the cause. The hostess was more than bothered to hand my friend and I a menu to view while placing a reservation in person. NEVER would I have expected that from a member of the management at a VICEROY. When attempting to give them a second chance and try to dine for breakfast and then lunch, the front desk was rather blunt and rude in attempting to accommodate a late check out. I enjoyed the pool the service there was great as well as the food. As far as feeling like I was at a "Viceroy" I regret to say it was nothing but decor, their staff is rude overall including management. Read more
    Genuine Expedia guest review
    Other trip
    Aug 20, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Walking distance to the pier"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel was fabulous. Walking distance to the beach and the pier, exceptionally clean and attention to every detail. My only complaint is this was my 50th birthday celebration evening and our room was directly over the pool.....which was great in the day time...not so much in the evening. There was a DJ pool side from 9pm to 1am. While the hotel itself […] was perfection, I was disappointed in the room selection...a bit difficult having a romantic evening listening to DJ music blarring till 1am. More attention to who is doing what when assigning rooms would be nice. Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Rebecca
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "A Cool (too cool?) Hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I came to Santa Monica to check out hotels for a wedding weekend next year, so I stayed in two different hotels. I thought the Viceroy was lovely, but I'm finding that no hotel is perfect. My issues: (1) hallways way too dark; (2) no place to plug in a laptop, iPad or iPhone charger (a problem at almost every hotel -- why can't they leave a power strip […] in a convenient location?); (3) hotel is a bit of a hike from the city center (I didn't go to the beach -- not sure how far the walk); (4) hard to find the restaurant hostess at dinner and breakfast, I think because she's inside and outside, and her location is not clearly marked; and (5) overnight parking was much higher than I paid at my other location in Santa Monica. The pool area was beautiful, and I was sorry I didn't have time to just hang out there. The room was beautiful -- very white and modern, with a spacious bathroom area. I would recommend this hotel, and may consider it for our wedding hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Gail
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Secluded luxury in Santa Monica California."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    If you are looking for a 5 star high class secluded Ocean front hotel, then this is it! The Sunday Social time and BBQ was excellent! This is by far the best hotel for the money, although a little pricey for a budget, but worth every second!!!
    Genuine Expedia guest review
    Other trip
    Jul 31, 2012
    Marianna
    US

    Viceroy Santa Monica - Santa Monica
    1.0 / 5
    Poor
    "Nice hotel, horrible customer service"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Our room was nice, and the location is good, but for a very expensive hotel, we would expect the hotel staff to be a lot more helpful and courteous. We wanted to check in at 1pm (2 hours before "official" check in), and there were clearly rooms available (probably slightly nicer ones than we paid for) and they rudely told us there was no chance we could […] get a room before 3pm unless we paid an extra $200 to upgrade our room. We were there to do engagement photos - starting with a few in our room, and then some on the beach (not on their property elsewhere), and they told us we would be charged $150 fee. They weren't willing to do anything extra to make our stay better, and wanted to charge extra for absolutely everything, which was just offensive on top of a huge room fee that we had already paid. I would stay almost anywhere else in Santa Monica before I stayed here again. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    N
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Almost passed it up"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      1.0
    This hotel was much nicer inside than outside. We passed it up and had to make a u-turn twice to realize that was it. It needs REAL help on the outside- just basically a plain white building with no balconies- and, although the photo on their website looks as though its right on the beach, you actually have to cross the street and pass the apartments […] that ARE on the beach to get to the ocean. The staff was nice and the restaurant was excellent. The A/C barely worked in our room, though-They did send someone up but he didn't seem to think anything was wrong with it. We paid for the internet for one of the days, but it worked sporadically. I'm not sure that we would spend this kind of money to stay there again. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    MM
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good
    "Great pool area"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall the stay was comfortable but buyer beware, even in an ocean view room, actual views are very limited and you have to look past the buildings on the opposite side of the street. Also, the fitness center is really just a converted room holding some cardio/weight equipment...but then again, I would highly recommend running along the beach vs. staying […] indoors. Read more
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    LB
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice boutique hotel and careful service
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "good place to chill"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    good times. weather was a bit icky.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    cara
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Great hotel for an exclusive,trendy,yuppy getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I spent our anniversary in Santa Monica and since it was only the two of us, tried a few placed out. The Viceroy was fabulous. Very unique -- somewhat of a modern "throw-back" to the 60's. Very classy, Hollywood style. Words I'd describe are chic, posh, uppity, trendy and yuppy. Seems to cator to a prestige, young, elite group - I wouldn't […] recommend for families with children. The pool area is very nice, but very small and exclusive. It's at the end of the street of high-scale hotels. Personally, we prefer the other end of "Ocean" - which is closer walking distance to 3rd Street Prominade. #Our personal favorite is the Fairmont Miramar which is also exclusive, but a bit warmer of a family friendly hotel, but still exceptionally posh, clean, nice, and in a great location.# You really can't go wrong with either hotel - just depends what experience you're looking for. Read more
    Genuine Expedia guest review
    Other trip
    Jul 3, 2012
    Susan
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jun 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    2.0 / 5
    Fair
    "Not happy with hotel policies"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    It would have been nice to know about the $300.00 charge for incidentals prior to paying for a room. We drove 16 hours to stay at the Viceroy and had to sit in the lobby for 3 hours due to them not making it clear to us about the fee for incidentals..my bank didn't co op with banks out there and we only had cash which they wouldnt accept.
    Genuine Hotels.com guest review
    2 night romance trip in Jun 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Santa Monica Heaven"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Doesn't look so hot from the outside, but this hotel is amazing on the inside. From the pool, to the details of the lobby, to the spacious rooms and bathrooms, to the view of the ocean and the friendliness of the staff, I'd say this is a pretty awesome hotel. I have two complaints-- one was that as an Expedia VIP member, Expedia claims this hotel gives […] you a free room upgrade which we did not receive. And the first room we were brought to reeked of cigarettes. They brought us to a new room immediately, however with a sightly better view and no stench. The people at the front desk were friendly and helpful, and the valet staff was on the ball as well-- always offering to give directions and giving us bottles of evian each time we got into the car. It's certainly the service I'd expect paying $35 a night for parking, but not always the service you get, so I was glad to see it here. It was also walking distance from the Santa Monica pier and a ton of great shops and restaurants. We even walked to Venice beach-- only 1.5 miles away! Read more
    Genuine Expedia guest review
    Other trip
    Jun 5, 2012
    Rebecca
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it! It was the perfect getaway for us.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    A. Flores
    US

    Viceroy Santa Monica - Santa Monica
    2.0 / 5
    Fair

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    Was told (via letter left in room) that pool area was off limits all afternoon on saturday due to private event (we saw wedding prep going on before leaving hotel). Given the pool was the primary reason we were staying here (at suggestion of friends in Santa Monica), we were insulted, shocked and dismayed that the pool was "off-limits" and NO compensation […] was offered (other than a mini-bus to a sister hotel -- Sheraton). In our opinion, this is akin to wanting to go out to a top restaurant in NYC and getting a shuttlebus to the Applebees in Newark. This type of behavior is unacceptable to us and will not be tolerated. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2012
    GG
    US

    Viceroy Santa Monica - Santa Monica
    2.0 / 5
    Fair
    "Would Not Recommend Staying at Viceroy Hotel!"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    the good: * the hotel staff were friendly and greeted us with champagne. * the concierge was GREAT. he had several restaurant suggestions for us and handled the reservations! the bad: * the hotel rooms need to be freshed up. the carpet was a little dingy, the bathroom tiles had stains (yuck!) and the shower was gross!! water pressure was uneven and […] weak b/c the showerhead was clogged up!! * what was up with housekeeping?? they showed up at our door at 9.15 AM on saturday. we told them to come back in an hour. when we got back at 3.30PM, our room was still not serviced. someone showed up the next minute, but we told them to come back 5.30PM b/c now we had an event to get ready for. housekeeping proceeded to show up at our door exactly 4 times in the next 1.5 hours, each time with me telling them to come back after 5.30!! it was obvious the housekeeper did not speak a word of english, which was super frustrating. * we had breakfast downstairs and the service was lackluster. my 2 friends ordered a tasty looking glass of fruit juice. when i asked the waiter for one too, he looked so put out. when he finally brought the glass of juice over, it looked nothing like what my friends had. i asked if it were the same thing, and he grunted yes before walking off. basically i paid $7 for a glass of watered down orange juice that was half froth. * waited 10 mins for a drip coffee to go that cost $5.45. gave $20, got $14 change this hotel was a serious disappointment, esp the service. Read more
    Genuine Expedia guest review
    Other trip
    Apr 30, 2012
    shatier
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Viceroy Santa Monica"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was beautiful and service excellent. Santa Monica was not as upscale as I expected though, beach was dirty and there were a lot of homeless people, a lot of the surrounding buildings were run down
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Love the Viceroy"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel with style and ambiance. Lunch and wine on the patio in the late afternoon was perfect. Room was quiet, clean and comfortable. Easy walk to shopping and pier. Definitely will stay again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good
    "Great service, but wear a haz-mat suit"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    Service is a solid five stars -- they spontaneously offering to print my boarding pass for my flight home, and when they brought it to my room, brought a bucket of ice "because you requested it the night before; we thought you might want some again." Superb! But the condition of the fabrics, textiles and finishes in the room were appalling. Filthy, […] filthy drapes -- I didn't want to touch them; they were beyond disgusting, and and the fabric on the chairs and sofa weren't much better. I don't even know how they got to be so dirty -- the drapes looked like someone had splashed grease all over them. The chairs looked like what you'd encounter on public subway system. I literally tried not to touch anything with my bare hands. Can't believe the management allows such conditions to exist. Old is one thing; filthy is another. Read more
    Genuine Expedia guest review
    Other trip
    Mar 25, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Chill Vibe"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very cool hip spot. Nice walking distance to many attractions in Santa Monica. Even kid friendly!!:)
    Genuine Expedia guest review
    Other trip
    Mar 25, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    5.0 / 5
    Outstanding
    "Excellect Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff is one of the best I have come across in my travels. Additionally a great place to have a nice dinner.
    Genuine Expedia guest review
    Other trip
    Mar 11, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good
    "Good for a weekend party trip"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The room was at the end of the hall, the last one, closest to the traffic intersection outside and you could hear cars and trucks 24/7. The Staurday night club music outdoors is quite lous as well. No easy amenties/sundries, no coffee maker i the room or affordable bottled water. There was no guide for the hotel in the room, and after using room service […] the first day, they never placed another order board in the room. There is no extra blanket in the room if you like any kind of weight on your body in bed. It is just a sleet and thin blanket to sleep under. The lobby is a bit of forced"uber-chic-cool" attitude...a friendly attitude is always in style in my opinion. The Loews Hotel across the street is a much better value, with a better view! Read more
    Genuine Expedia guest review
    Other trip
    Feb 28, 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    4.0 / 5
    Excellent
    "Nice Hotel, lil' dissapointed"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    we really liked the Viceroy at Santa Monica, like in al viceroy's it's always nice. the only thing i was a bit dissapointed is that they didn't allow us to extend our check-out time for 30 minutes. so that left a sour taste in my mouth.
    Genuine Hotels.com guest review
    1 night trip in Feb 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel is very nice and the comfortable. However we had the bad luck of having a broken heating system making the room 100 degrees. When we called down to front desk they sent someone to fix it. After dinner we returned only to find the room still 100 degrees. They offered to send another person up to fix it, but we wanted to have our room to relax […] in that late in the evening. We ended up sleeping with windows open which was pretty loud. Otherwise, the hotel was very pleasant. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2012
    A Traveller
    US

    Viceroy Santa Monica - Santa Monica
    3.0 / 5
    Good
    "a little tired"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    have been dying to stay here for years, but maybe i waited too long. the room was a little tired and there were a few broken/worn handles, bathroom door didn't close all the way, etc. kind of a bummer, especially for the price... also, it was cold out when we were there so they tented the whole outdoor area, really disappointing since i was really looking […] forward to the pool-side fabulousness... i'd definitely go back, but only in hot weather and with a really good deal on the room. PARKING WAS EXPENSIVE!!!! oh and the gym was dinky. Bar and lobby were fabulous. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Dec 2011
    Meredith
    US
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